Online N Addition eLearning - Training Resources

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers. If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the  more...

Teams That Work ...rners will also acquire valuable team leadership skills. In addition, valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance. This self-directed  more...

Beginning Travel Career 5 Week Onlineworkshop An intensive course designed for anyone interested in a career in the travel industry. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

Advanced Travel Career 6 Week Onlineworkshop This course will build on basic knowledge of the travel industry and is designed for those who have completed Beginning Travel or who are considering returning to the travel field after an absence and would like a refresher course. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program,  more...

Global Travel Geography Culture Designed to orient the potential travel professional to global geography and culture A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

Travel Agency Computer Training Competencies This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

The Travel Agent s Approach to Booking Cruises This course is designed to demonstrate how knowledge of the cruise industry can translate into more effective package salesmanship. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

Cisco CCNA WAN Protocols-Configuring X.25 ...it introduces you to the features and functions of X.25. In addition, you will become familiar with the concept of packet switching as well as with the features of two types of virtual circuits. You will be presented with information that describes the need for Address Resolution and how it relates to transferring data across a network. This unit also introduces the X.25 protocol suite as it  more...

Cisco CCNA Configuring Frame Relay and ISDN ... unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as virtual circuits and Data Link Connection Identifier (DLCI) are introduced, and the format of a Frame Relay frame is  more...

Java 2 -- Classes & Inheritance ...nd extending the use of existing classes by inheritance. In addition, you will learn about the features of subclasses and relationships between classes. You will also learn about the procedure for and the effect of invoking overloaded and overridden methods. You will learn about the procedures for upcasting, downcasting, and identifying objects. This unit gives explanation of the keywords  more...

Java 2 -- Handling Exceptions & Implementing Threads ...ill learn about the keywords used in exception handling. In addition, you will also learn to deal with the various methods for handling exceptions and percolation of exceptions in the method activation stack. This unit introduces and describes the most common exceptions in a Java program. This unit describes multithreading in Java by illustrating the concepts of threads and process. You will  more...

Java 2 -- Building Graphical User Interfaces ...ialog classes, which are a part of the java.awt package. In addition, the unit describes the methods of the Graphics class for painting and drawing on the client area. Finally, the unit describes the use of the Color class constants to set the background and foreground color of a container. The second unit starts with defining the Label class and its methods. The Label class is used to display  more...

Java 2 -- Applets & Imaging ...e. It explains how an applet can have multiple threads. In addition, you will learn how to access the media files and repeatedly play an audio clip. Finally, the unit explains the security restrictions on an applet and also lists the capabilities that are available to applets and not available to applications. The third unit describes the Java 2D API introduced in the JDK 1.2 kit. It also  more...

Java 2 -- Networking ...e( ), getInetAddress( ), getLocalPort( ), and accept( ). In addition, you will learn about the constructors of the ServerSocket class. Finally, you will learn to write a client/server program by using the methods of the Socket and ServerSocket class. In the third unit, you will learn about datagrams, the protocols used by datagrams, the DatagramPacket, and DatagramSocket classes. This unit  more...

Dreamweaver 8 Series ...y, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and  more...

Flash 8 Series ...y, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and  more...

Cisco CCNA IPX Routing This unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces IPX/SPX protocol suite, explains the protocols that  more...

Write a Marketable Script in 10 Weeks with Final Draft (Latest Release) Learn how to produce a "marketable" script bundled with award wining Final Draft Software The purpose of this course is not just to produce a single script-although that will happen. The real purpose is to show you the structure of scripts and how to produce "marketable" scripts in a minimal amount of time. The instructor of this course is a seasoned scriptwriter who has a successful history of  more...

Windows 2000 Level 1 This course introduces students to the basic features in Microsoft Windows 2000 by walking them through the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. This course introduces students to the basic features in Microsoft Windows 2000. Students will learn end-user necessary skills like using the mouse, working on  more...

Windows NT Introduction Students will learn how to understand and use networking resources in this course that introduces basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. This course introduces students to the basic features of Microsoft Windows NT. Students will learn skills such as working on the Desktop, using windows, and operating  more...

Word 2000 This course is designed to familiarize students with the key introductory, intermediate, and advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. The course starts out by teaching the students basic skills, and then works up to some of the most powerful aspects of Microsoft Word 2000. Also included is a business writing section designed to help improve  more...

Word 2000 Level 2 This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of  more...

Using the Power of the iPod in Education: An Overview ...e theoretical underpinnings of these important benefits. In addition, the teachers will be provided with practical examples of how the iPod has been and can be used to improve education and will be provided with explanations of how to use the iPod, iTunes, podcasts and other sources in accomplishing these objectives, along with the theoretical underpinnings of why these elements and techniques  more...

So You Want to be a Technical Writer! ... be happy to answer your questions about the profession. In addition, you`ll complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing are good options for you. ? what attributes and skills you currently possess and which ones you need to develop to be  more...

RCRA and DOT Refresher ...to properly keep records for compliance and enforcement. In addition, this course includes a review of the DOT s regulations for shipping hazardous materials, including the Hazardous Materials Table (HMT), proper shipping name, hazard classes, marking and labeling, shipping papers, packing groups, and security. The course is designed to help meet the annual training requirements for  more...

QuickBooks Pro 2000 Level 1 This introductory course takes the student through the basic accounting functionalities of QuickBooks Pro 2000. The course will also show basic QuickBooks users how to use Help features to assist them in answering their questions. This introductory course takes the student through the basic accounting functionalities of QuickBooks Pro 2000. The topics that will be discussed include creating a  more...

QPRT Suicide Risk Assessment and Training ...ent from a medical, psychological and legal perspective. In addition, suicide risk factors, the epidemiology of suicide, the relationship of suicide to mental illness and substance use, suicide risk reduction practices and limitations in suicide risk assessment are also reviewed. Frequently Asked Questions WHO SHOULD TAKE THIS COURSE? This course is designed for everyone who evaluates and  more...

QPR Suicide Triage Training ...e Method" for suicide risk assessment and documentation. In addition, suicide risk factors, the epidemiology of suicide, the relationship of suicide to mental illness and substance use, suicide risk reduction practices and limitations in suicide risk assessment are also reviewed. Frequently Asked Questions WHO SHOULD TAKE THIS COURSE? All "first responders" including: crisis line workers, law  more...

PowerPoint 2000 In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations by working with speaker notes and developing audience handouts. In this course, students will  more...

PowerPoint 2000 Expert Experienced PowerPoint users will expand on their skills and learn how to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects,  more...

PowerPoint 2000 Level 2 Students will learn how to design presentations for the Web, use templates, design speaker notes and handouts, and apply animation and effects in this more advanced Microsoft PowerPoint 2000 course. Students will be introduced to more advanced components of Microsoft PowerPoint 2000, such as using masters, templates, and animation features, and preparing presentations by working with speaker  more...

PowerPoint 2000 Level 3 Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...

PowerPoint 2000 MOUS In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual  more...

PowerPoint 2000 Proficient In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, animation, and Web presentations. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and  more...

PowerPoint 2007 Level 1 ...as learn about slide layouts, themes, and slide masters. In addition, students will learn how to navigate through presentations, save presentations, preview slide shows, check spelling, use bulleted and numbered lists, and use clip art and shapes to enhance presentations. Students will also be shown how to create and edit tables, as well as how to prepare a presentation for printing. Other  more...

Office 2000 Intermediate This course is designed to familiarize students with the intermediate features of Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on presentation skills. This course introduces students to the more powerful aspects of these applications and attempts to broaden and develop the basic skills that they already possess. This course is designed to familiarize  more...

PC Fundamentals With Microsoft Windows XP ...o turn on a computer and log on to Microsoft Windows XP. In addition, students will learn what Microsoft Windows XP is, how to use the mouse to access various essential screen elements, how to manipulate windows, what menus and toolbars are, and how to customize a Desktop with the use of backgrounds and screen savers. This course will also cover where to go for help with using Microsoft Windows  more...

Office 2007 Series (Fast Track) ...ar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and  more...

MSHA Part 46 Refresher ...e training for the more generic MSHA recommended topics. In addition, it will help you accomplish your ultimate goal beyond MSHA compliance: to keep you safe in mine work areas. You should be aware of what regulations cover your activity at the mine. There may be additional training requirements or stipulations not covered here. You must have a copy of your company?s training plan or know the  more...

Microsoft PowerPoint 2002 Level 1 Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises in this introductory course. Students will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on  more...

Microsoft PowerPoint 2002 Level 2 This intermediate course is designed to familiarize students with the features of Microsoft PowerPoint 2002 by teaching students how to design moderately complicated presenations, import Word outlines, and work with multiple slide masters. This course is designed to familiarize students with the intermediate features of Microsoft PowerPoint 2002. This course will prepare students to design  more...

Microsoft Excel 2002 Level 2 ...n additional set of basic spreadsheet features and acquaints students with the tools used in Microsoft Excel 2002. Some skills taught are customizing workbooks by changing worksheet attributes, using lists to store and organize worksheet data, using functions in financial and logical formulas, and formatting worksheets using AutoFormat and predefined styles. This course introduces students to  more...

Microsoft Access 2002 Core This course will introduce students to the new features in Microsoft Access 2002, including speech recognition and the new Task Pane, as well as teaching them database creation and how to create and use tables, forms, filters and sorts, queries, and reports. This course will introduce students to the new features in Microsoft Access 2002 that set it apart from Access 2000, including speech  more...

Microsoft Access 2002 Expert ... tables, queries, forms, reports, and data access pages. In addition, students will be introduced to advanced features that allow Access to be used as a development tool. The course also teaches strategies for protecting data by enacting various security measures and by controlling how data is entered into a database. Finally, various maintenance features are covered in the course, teaching  more...

Microsoft Access 2002 Level 1 Students will learn what a database is and how an effective database should be designed and set up. This course will also cover the new features in Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane. This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective  more...

Microsoft Access 2002 Level 2 Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. Students will also learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic  more...

Microsoft Access 2002 Level 3 ... tables, queries, forms, reports, and data access pages. In addition, students will be introduced to advanced features that allow Access to be used as a development tool. The course also teaches strategies for protecting data by enacting various security measures and by controlling how data is entered into a database. Finally, various maintenance features are covered, teaching students ways to  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ... is assigned to you to act as your own personal trainer. In addition to teaching the conversation classes, your instructor makes sure you're on track and making the progress you expect. Classes are limited to eight participants at a time - that means that you get the attention you need to meet your goal of communicating in Spanish. There are many options available:Scheduled group classes We all  more...

Legal Transcription Training ...portunities with those who have skill sets in this area. In addition, large national legal transcription companies now hire home-based transcriptionists. They eagerly await graduates. According to the findings of NFPA ( National Federation of Paralegal Associations)the need for legal assistants is increasing rapidly. The demand is for more than 200,000 individuals who are employable in the  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...ive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...ive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...

Introduction to Classical Music Enhance your enjoyment of classical music through understanding the basics of music theory, history, and performance. This class is designed for students who have little or no musical background but enjoy classical music and would like to further their enjoyment through an understanding of the basics of musical structure and historical context. By learning how to listen and understand the  more...

Internet Explorer 7 Series ...ar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and  more...

Integrating Technology in the Classroom ...and train the students on how to use technology as well. In addition to the lessons, the course also includes a quiz that reviews the material and provides reinforcement, a printable workbook that contains real-life examples and exercises, and a survey that allows the learner to rate the effectiveness of the course. This Courseware was developed for educators by educators from around the world,  more...

HyperStudio Basics ...ow to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation. HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview of using HyperStudio and an opportunity to develop both your own hypermedia project  more...

Hazardous Waste Management and Shipping for Environmental Professionals ...esson in full detail. Complete in as little as 8 hours. In addition, this course includes a discussion of the DOT?s regulations for shipping supplies, equipment and samples related to hazardous waste site investigations and remediation activities.Who Should Take This Course: Environmental professionals who are 1) involved with handling, shipping, or receiving hazardous materials, including  more...

Grant Writing Basics ...t think. Grants also have added benefits for the library in addition to funding, such as valuable partnerships, resolved community needs, and increased community support. This tutorial will cover each phase in the grant writing and submission process: Prepare Focus on Library Priorities Develop the Grant Project Research Funders and Find Appropriate Grants Write the Grant Proposal Implement,  more...

Getting Started With Project 2000 This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management, including creating deadlines, baselines, and tasks. This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will  more...

Getting Started With Windows Millennium This course introduces the basic features in Windows Millennium Edition by teaching necessary skills like using the mouse, working on the Desktop, using windows, operating the Start menu and Taskbar, navigating in Windows Explorer, and using some of the included accessories. This course introduces students to the basic features in Windows Millennium Edition. This course will teach necessary  more...

Front Desk Agent- Instructor Led ...instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA and ISTTE. Benefits of Front Desk Agent: The Front Desk Agent Quantum Learning's Front Desk Agent Tourism Career Sampler is an informal and interactive program  more...

Excel 2007 Level 2 This course familiarizes students with intermediate-level spreadsheet features. Students will learn how to convert older workbooks to the new default XML-based file format; customize the Quick Access toolbar; use logical and financial functions; format worksheets using themes, styles, and page breaks; use 3-D references; ready workbooks for the Web; use templates to create workbooks; and insert  more...

Excel 2000 Expert Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and filter lists; import and export data; use PivotTables, PivotCharts, and data analysis tools; as well as how to merge and link workbooks. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and  more...

Excel 2000 Level 3 Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and filter lists, and import and export data. The importance of proper management and password protection is also stressed. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and  more...

Excel 2000 This course begins by introducing students to the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. As students become more advanced, they will be able to work with records and ranges, sort records, outline and filter lists, and import and export data. This course familiarizes students with the  more...

ESL for Business - Letters and Memos In this instructor-led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice letters and memos aimed toward a particular audience (customers and peers). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling  more...

ESL for Business - Special Documents ...ses. In this course, you have access to a teacher-tutor. In addition to doing self-study exercises in a textbook, you will have assignments that reflect real-world situations and someone who will read over your work and provide feedback on it. The teacher-tutor will assign you readings and grammar exercises to do based on the areas in which YOU need improvement rather than just a standard  more...

Doing Business in China ...ar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and  more...

ESL for Business - E-mail Communication ...ses. In this course, you have access to a teacher-tutor. In addition to doing self-study exercises in a textbook, you will have assignments that reflect real-world situations and someone who will read over your work and provide feedback on it. The teacher-tutor will assign you readings and grammar exercises to do based on the areas in which YOU need improvement rather than just a standard  more...

Doing Business in India ...ar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and  more...

Customer Service for Bars and Restaurants-Online ...his online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the return of loyal customers. Customer Service for Bars and Restaurants-Online Restaurant owners understand how important customer service is for a pleasant dining experience and bar  more...

Copyright Law Basics & Workplace Activities Copyright law affects the workplace activities of many employees on a daily basis. Copyright protection extends to newspaper and magazine articles, instructional videos, web sites, computer Courses, and even elevator music. Most people recognize the presence of a copyright by the symbol , but even in the absence of the symbol the material may be protected by copyright law. Copyright Law Basics  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...ed skills in grammar, spelling, proofreading and typing. In addition, students are provided with advanced techniques and practice in transcription to effectively meet all of the challenges in the medical transcription environment. Our advanced medical transcription training is challenging and comprehensive, and prepares the student for employment either from home or in a multi-specialty clinic,  more...

Complete Paralegal Training Program (Self-Paced) ...rch purposes to enhance your educational skills on-line, in addition to opportunities to network for working possibilities and resources after you are working. The complete course also covers broader and more general issues directly relevant to the profession, an overview of American Law, court systems and litigation. It covers information on how to do interviews (interrogations), legal  more...

Bartending to the Max-Online ...jobs of all skill levels, anyone can become a bartender. In addition to learning the basics of tending bar, this course emphasizes ethics and customer service, which is invaluable knowledge for anyone who works in a bar or restaurant. The class is extremely beneficial to bar owners, managers, waitresses and novice bartenders, also. Hollywood bartender Kellie Nicholson has condensed over  more...

Bartending the Easy Way-Online ...d students will be well-prepared to work as a bartender, in addition to being a valued employee. Bartending the Easy Way is an in-depth study of professional bartending. This exceptional online course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This  more...

AutoCAD 2006 2D ...ment (CAFM), and Geographical Information Systems (GIS). In addition to her technology courses, Kristen?s work includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this medium for many years. She is also the president of a consulting firm and her clients include architects, engineers, hospitals,  more...

AutoCAD 2006 3D ...ment (CAFM), and Geographical Information Systems (GIS). In addition to her technology courses, Kristen?s work includes built environment, urban design, and health care issues. She also has a strong interest in distance education and has been teaching through this medium for many years. She is also the president of a consulting firm and her clients include architects, engineers, hospitals,  more...

AS9100 Aerospace Standard General Employee Training AS9100 is a quality management system (QMS) developed by the International Aerospace Quality Group, or IAQG. Many suppliers to the aerospace industry are required to have AS9100 Registration. This course provides a basic understanding of AS9100: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it  more...

Access 2007 Level 1 This entry-level course introduces students to the basic elements that comprise a Microsoft Office Access database. Students will learn what a database is and how an effective database should be designed and set up. They will learn the importance of establishing relationships, as well as how to establish and edit relationships and enforce referential integrity. Access 2007 Level 1 This  more...

Access 2007 Level 2 Access 2007 Level 2 strives to broaden and develop the basic database design skills that students already possess. Students will gain a more complete understanding of how to create and use the primary database objects in Microsoft Office Access 2007, including tables, queries, forms, and reports. Access 2007 Level 2 Strives to broaden and develop the basic database design skills that students  more...

Accounting In An Hour ... million former Travelers Group-owned insurance company. In addition to course development for Accounting In An Hour, Rick has recently performed turnaround consulting and due diligence advisory work for individual and corporate clients and also pursues real estate and small business purchase opportunities. In An Hour, LLC is a international provider of online accounting courses. The course  more...

Access 2000 Level 3 ... tables, queries, forms, reports, and data access pages. In addition, students will be introduced to advanced features that allow Access to be used as a development tool. The course also teaches strategies for protecting data by enacting various security measures and by controlling how data is entered into a database. Finally, various maintenance features are covered in the course, teaching  more...

Access 2000 Proficient This comprehensive course teaches students both the basic and more advanced elements that compose an Access database. The course will teach skills such as database creation; creation and use of tables, forms, filters and sorts, queries, and reports; as well as some techniques designed to make data entry in Access databases faster, easier, and less error-prone. This comprehensive course teaches  more...

Access 2002 MOUS ... tables, forms, filters and sorts, queries, and reports. In addition, students will learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, as well as use Access as a  more...

Access 2000 Expert ... tables, queries, forms, reports, and data access pages. In addition, students will be introduced to advanced features that allow Access to be used as a development tool. The course also teaches strategies for protecting data by enacting various security measures and by controlling how data is entered into a database. Finally, various maintenance features are covered in the course, teaching  more...

Access 2000 Level 1 As students are introduced to the basic elements that compose an Access database, they will learn what a database is and how an effective database should be designed and set up. The students will also learn how to create their own databases and how to enter and manipulate data. This course introduces students to the basic elements that compose an Access database. Students will learn what a  more...

Access 2000 Level 2 In this intermediate course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access; how to maintain databases by backup, as well as how to compact and repair them; and how to employ techniques designed to make data entry faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic  more...

Adobe Photoshop CS4 Extended: Essentials ... the 3D commands, annotations and an improved interface. In addition you will learn non-destructive color effects and color correction, how to set file format and image compression for use on the web and how to create and apply special effects. By the time you?ve finished watching Total Training for Adobe Photoshop CS4 Extended: Essentials, you will be proficient will the skills required for  more...

Coaching and Counseling ...succeed without even being taught what these skills are. In addition, many people may have personal concerns that hinder work performance. By learning how to effectively coach and counsel, you can help your employees ease personal burdens and train them in the skills they need to be better employees. This course identifies situations in which coaching and counseling are necessary, guides you in  more...

Advanced Tools in Photoshop CS3 Designers and photographers alike can use a variety of advanced Photoshop CS3 tools to enhance their images. This course explores the digital versions of techniques used in traditional photography darkrooms such as smudging, dodging and burning, and applying filters. It also demonstrates how Photoshop users can isolate or extract areas of an image by applying masks, selecting pixels within  more...

Coloring Objects and Using Brushes in Illustrator CS3 Adobe Illustrator CS3 allows for the addition of vibrant colors to electronic artwork. Users can now employ numerous Live Color tools and techniques to enhance the color of their Illustrator images with immediate and interactive results. Various brushing styles and tools add elaborate and colorful strokes to existing images. This course introduces color and brush techniques in Illustrator CS3. In  more...

Using Type and Symbols in Illustrator CS3 Adobe Illustrator CS3 allows for text and symbols to be added to various forms of electronic art. With the addition of text and symbols, Illustrator artwork can quickly be enhanced or customized to meet personal or business needs. This course will show you how to create point type, add and fill a type area, or arrange your type around an existing path in your illustration. This course will  more...

Completing Inbound Sales Calls Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also  more...

Using Business Tools to Manage Sales Teams Managing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked yourself, "How do I successfully and effectively  more...

Building Brand Equity ... of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds dollar-value to a company's worth.So, what are the components that make brand equity? How do you create brand equity? How do you make your company worth more in the consumer's eyes? This course will  more...

Management Development for Technical Professionals ...sional traits will be necessary when you make that move. In addition to the skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will analyze the traits and skills you currently possess. Then you will determine which skills  more...

Strategies for Transitioning into Management ... management tactics and measure your management success. In addition, you'll develop techniques for facing the realities of management, such as understanding the impact of the Information Age on your management role, working effectively with your peers and maintaining a good relationship with your manager. After completing this course, you'll be ready to switch gears from technical professional  more...

The Health Care Industry Overview Version 2 ... quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their systems and processes for compliance. As a result, they are fine-tuning their business strategies and turning to information technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality,  more...

Managing Challenges in Customer Service During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all  more...

Using Data as a Technical Professional Consultant As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,  more...

Team Feedback A Guide Teamwork is playing an increasingly significant role in the majority of today's top companies. This is based on the assumption that working in teams leads to better business performance. In that case, you must ensure that team performance is managed effectively--feedback being of crucial importance. Feedback about how the team is performing, how individuals are contributing to the team's  more...

The Dynamics of Interacting "The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you  more...

What to Do When the Going Gets Tough "It is common sense to take a method and try it; if it fails, admit it frankly, and try another. But above all, try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging, especially when the stakes are high. It's possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough  more...

Lawsuits and Negotiations ... negotiations that are used to settle business disputes. In addition, this course treats the decision to sue much like other business decisions and offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute  more...

Giving Feedback to Colleagues Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a  more...

Creating and Working with PDFs in Adobe Acrobat 8 Adobe Acrobat 8 enables you to create Adobe Portable Document Format (PDF) files ? files that retain a standard appearance across various operating system platforms and browsers. This course explores the creation of PDFs, including creating them from multiple files and web pages. In addition, the course discusses methods of saving, printing, formatting, and organizing PDFs. Accessibility and help  more...

Advanced Business Communication - Enhanced Business Communication In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...

Advanced Business Communication - Business Writing for Results In the Advanced Business Communication: Business Writing for Results course, students will learn about writing reports, proposals, and case reports with the audience in mind. Students will cover how to effectively use visual support, including tables, graphs, drawings, and diagrams. In addition, students will learn about planning, preparing, and delivering business presentations and speeches.  more...

Advanced Business Communication - Effective Business Communication The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Configure Windows Vista Environments Microsoft has added several new features to the Windows Vista desktop environment, among them the new Aero Glass user interface and the addition of the Windows Sidebar which displays and organizes gadgets. This course describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista the new Aero Glass and Sidebar features of Vista and how to configure  more...

Project Leadership - Communicating Within a Project Team Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders  more...

Project Leadership - Overcoming Obstacles Project Leadership: Overcoming Obstacles covers the benefits of initiating change, how to handle employee responses to change, and how to encourage change. It also outlines how to recognize and reduce stress, as well as how to improve work habits. In addition, the program details how to manage and resolve team conflict. The Change Controls necessary to manage every project are also addressed  more...

Virtual Team Management - Developing Virtual Teams In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...

Virtual Team Management - Managing Virtual Team Relationships In Virtual Team Management: Managing Virtual Team Relationships, you will learn how to be an effective virtual team manager. You will learn the seven functions that virtual team managers must perform and the four factors that can hamper a virtual team manager's success. In addition, you will learn about the importance of boundary management and how virtual team managers can be effective boundary  more...

Virtual Team Management - Coaching Virtual Team Members In "Virtual Team Management: Coaching Virtual Team Members," you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the  more...

Advanced Project Management - Project Estimating Techniques Advanced Project Management: Project Estimating Techniques teaches learners how time-box and analogous estimates are used, how to use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude  more...

Project Leadership - Leading the Project Team Project Leadership: Leading the Project Team covers how to lead a project team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects.  more...

Troubleshooting Windows Vista Deployments Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course  more...

Six Sigma DMAIC Measuring the Process Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions Six Sigma is a business improvement methodology that begins by comparing the current state of a company's products and processes to their desired levels. The goal of the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement requires  more...

Statistics and Probability in Six Sigma Six Sigma bases its analysis and findings on the facts and figures at hand. Statistical studies and probability are the key tools that Six Sigma teams use to measure and analyze issues that are identified in the early stages of Six Sigma projects. This course explores basic statistical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population  more...

Summarizing and Presenting Data in Six Sigma Six Sigma teams use measures of central tendency and dispersion to reveal key facts about process data and the existing processes. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms that facilitate comparison and help to identify possible trends. This course deals  more...

Six Sigma Team Dynamics and Performance Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six Sigma?? world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process  more...

Lean Tools At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In  more...

Total Productive Maintenance How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...

Employment Management HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating  more...

Offers Contracts and Exit from the Organization HRCI PHR ...tes, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human resource professional, you are responsible for helping to ensure that your  more...

Strategic Approaches to Human Resource Development HRCI SPHR ...es of staff to future organization and individual needs. In addition, the course looks at how an understanding of adult learning and organizational development can assist in staff development. Finally, the course covers some organizational development initiatives that are now seen as an integral part of HRD. This course prepares HR professionals and management who are preparing for the Human  more...

Managing for High Performance Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing  more...

Managing Managers ...lopment of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's strategy is translated into action. These managers often need guidance, feedback, and appraisal on  more...

Developing a New-product Strategy ...ger is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product strategy for the products or product line for which you're responsible. First, you will learn about two strategic ingredients that are essential in  more...

Accounting for Corporations Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the  more...

Introduction to Auditing Have you noticed that auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a quality audit. You will  more...

Introduction to External Auditing Do you know what external auditing is and why it's important? Do you know that external auditors are subject to some of the most stringent legal responsibilities of any profession? This course will introduce you to the terminology, concepts, strategies, and techniques to promote effective and efficient auditing practices. You will also learn some of the major legal responsibilities that external  more...

Executive Level Leadership - Leadership and Communication Executive Level Leadership: Leadership and Communication addresses how leaders learn, test, and use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations.  more...

Quality Management - Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

Operations Management - Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company's operation processes.  more...

Operations Management - Operations Components Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company's operations. .  more...

Design of Experiments and Validation of Solutions in Six Sigma "We are, I think, in the right road of improvement, for we are making experiments," said Benjamin Franklin. In the Improve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do this by controlling and changing the input variables and observing the effects on the response  more...

Statistical Process Control and Control Plans in Six Sigma In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, you need to make sure that the improved processes are controlled to sustain the process improvement gains. Statistical process control (SPC) provides tools which can be used to ensure that the processes are continuously monitored, that results are evaluated through the use  more...

Behavior Putting Your Best Foot Forward Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new  more...

Organizational Learning - Developing a Knowledge Management System In ?Organizational Learning: Developing a Knowledge Management System,? you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management  more...

Executive Level Leadership - Becoming an Executive Leader Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of  more...

Executive Level Leadership - Change and the Executive Leader Executive Level Leadership: Change and the Executive Leader addresses the change process, ways to identify resistance to change, and how to overcome that resistance. In addition, this program covers trust-building methods, power-sharing techniques, and how to keep employees informed during the change process. This program also covers pitfalls to avoid during the change process.  more...

Exploratory Data Analysis in Six Sigma In the Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is  more...

Supply Chain Management Using Models ... cycle management as elements of the improvement effort. In addition to, performance measures and metrics, and models for improving all major processes within a supply chain. Learn To: Identify factors that help in transforming the supply chain. Identify steps for developing a superior supply chain strategy. Identify characteristics of the quadrants of the sourcing strategy  more...

Oracle SQL PL SQL Using Procedure Builder Curriculum ...ase objects and to store, retrieve, and manipulate data. In addition, students learn to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications. This curriculum consists of four Skill Builder courses: Course 61110 Oracle SQL: Basic SELECT Statements Course 61111 Oracle SQL: Data Retrieval Techniques Course 61112 Oracle SQL: DML  more...

HTML 4 Part 2 Advanced Topics ...an understanding of basic Internet and Website concepts. In addition, students should have taken the first part of this series (86041). Content Emphasis Skills-Based Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 86042 Objectives Unit 1: Web Page Enhancement 3 hours • Match  more...

HTML 4 Part 2 Advanced Topics ...an understanding of basic Internet and Website concepts. In addition, students should have taken the first part of this series (86041). Content Emphasis Skills-Based Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 86042 Objectives Unit 1: Web Page Enhancement 3 hours • Match  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...or Windows NT Workstation; and experience using NetWare. In addition, the learner should have taken the first two parts of the series (82731 and 82732). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 82733 Objectives Unit 1: NDS Maintenance: Server  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...or Windows NT Workstation; and experience using NetWare. In addition, the learner should have taken the first part of the series (82731). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 82732 Objectives Unit 1: NDS Operations 3 - 4 hours •  more...

Oracle9i Database Admin Set Up Oracle Net Services ...vices. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server. Learn To • Sequence the steps required for a client to establish a connection to an Oracle server.  more...

Oracle9i Database Admin Perform Database Backups ...atus of critical database files using SQL*Plus commands. In addition, students create a standby database, identify the steps involved in synchronizing a standby database, and activate, refresh, and update a standby database. Learn To • Identify the factors to consider when defining a backup and recovery strategy. • Multiplex control files by copying them with an operating  more...

Oracle9i Database Admin Manage Storage Structures ...e concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo space, temporary segments, and indexes. Learn To • Identify the types of segments in the storage hierarchy. • Identify the benefits, working, and packages of automatic management of segment free space. • Identify the ways in  more...

Oracle9i Database Admin Create a Database ...t of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain databases. The course also covers the new features of Oracle9i, such as Oracle Managed Files and Undo tablespaces, and the new features of the LogMiner utility. Learn To • Discuss the guidelines for creating an OFA structure and the information in the ORACLE_HOME  more...

C Programming for the Microsoft NET Platform Part 5 ...miliarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first four parts of this series (72711-72714). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72715  more...

C Programming for the Microsoft NET Platform Part 5 ...miliarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first four parts of this series (72711-72714). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72715  more...

C Programming for the Microsoft NET Platform Part 3 ...miliarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 72713  more...

C Programming for the Microsoft NET Platform Part 3 ...miliarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 72713  more...

C Programming for the Microsoft NET Platform Part 2 ...miliarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first part of this series (72711). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72712 Objectives Unit  more...

C Programming for the Microsoft NET Platform Part 3 ...miliarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 72713  more...

ASP NET Part 3 Web Services Web Apps ...ide scripting, and Microsoft ActiveX Data Objects (ADO). In addition, learners should have taken the first two parts of this series (73227 and 73228). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation Not applicable Language Options American English Total Learning Time 6 to 8 hours 73229 Objectives Unit  more...

ASP NET Part 3 Web Services Web Apps ...ide scripting, and Microsoft ActiveX Data Objects (ADO). In addition, learners should have taken the first two parts of this series (73227 and 73228). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation Not applicable Language Options American English Total Learning Time 6 to 8 hours 73229 Objectives Unit  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...ide scripting, and Microsoft ActiveX Data Objects (ADO). In addition, learners should have taken the first part of this series (73227). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73228 Objectives Unit  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...ide scripting, and Microsoft ActiveX Data Objects (ADO). In addition, learners should have taken the first part of this series (73227). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73228 Objectives Unit  more...

CIW Perl Fundamentals Part 2 Manipulating Scripts Course Overview This is the second course in a three part series that students will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions.  more...

CIW E-Commerce Designer Part 5 Transaction Mgt Course Overview This is the final course in a five part series. Students will learn both theoretical and practical instruction on E-Commerce transaction management. Subjects covered in this course include online catalogs, payments, and security. Learn To Identify usability features of a Web site. Match the main Site Manager components with their functions. Identify the guidelines for  more...

SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks ...oncepts and have knowledge of basic Transact-SQL syntax. In addition, learners should have taken the first four parts of this series (73480-73483). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 7 hours 73484 Objectives Unit 1:  more...

SQL Server 2000 Design Implement Databases Part 4 Managing Indexes Course Overview This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered  more...

SQL Server 2000 Design Implement Databases Part 3 Managing Objects Course Overview This is the third course in a five part series that will teach students how to work with SQL Server data objects. Students will learn how to create and manage view, stored procedures, user-defined functions, and triggers. Learn To Identify the features of views. Identify the considerations for creating views. Create a view by using Transact-SQL. Match the different  more...

SQL Server 2000 Design Implement Databases Part 2 Managing Data Course Overview This is the second course in a five part series that will teach students how to work with SQL Server data. Learn To Identify the SQL Server 2000 system-supplied data types. Add a user defined data type. Match the parts of a data row with their features. Identify characteristics of entity modeling. Identify features of attributes. Identify requirements for logical  more...

Intro to Object-Oriented Programming with Java ...e of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding. Learn To: Identify advantages of using Object-Oriented Programming (OOP). Identify features of a class declaration. Identify key concepts related to objects. Identify key  more...

Intro to Object-Oriented Programming with Java ...e of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding. Learn To: Identify advantages of using Object-Oriented Programming (OOP). Identify features of a class declaration. Identify key concepts related to objects. Identify key  more...

Java Operations Flow Control ...covers associativity and precedence rules for operators. In addition, it covers various operators that include arithmetic operators, assignment operators, unary operators, relational operators, logical operators, bitwise operators, short-circuit operators, shift operators, and ternary operators. In the Flow Control unit, the course covers various statements used to implement conditional as well  more...

Java Operations Flow Control ...covers associativity and precedence rules for operators. In addition, it covers various operators that include arithmetic operators, assignment operators, unary operators, relational operators, logical operators, bitwise operators, short-circuit operators, shift operators, and ternary operators. In the Flow Control unit, the course covers various statements used to implement conditional as well  more...

Java Concepts ...tifiers and keywords, used to create various constructs. In addition, the course covers the data types, variables, and constants used in Java. Learn To: Identify key features of the Java language. Identify key concepts related to Java Virtual Machine (JVM) implementation. Install the Java 2 Software Development Kit (J2SDK) 1.4.2 on a computer running Microsoft Windows XP.  more...

Java Concepts ...tifiers and keywords, used to create various constructs. In addition, the course covers the data types, variables, and constants used in Java. Learn To: Identify key features of the Java language. Identify key concepts related to Java Virtual Machine (JVM) implementation. Install the Java 2 Software Development Kit (J2SDK) 1.4.2 on a computer running Microsoft Windows XP.  more...

IBM DB2 Universal Database V6 1--App Development ... using C, C++, Java, or equivalent programming language. In addition, participants should have taken the first part in this series, IBM DB2 UDB V6.1 Fundamentals (course13431) prior to taking this course. When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Application Development exam 511. T otal  more...

IBM DB2 Universal Database V6 1--App Development ... using C, C++, Java, or equivalent programming language. In addition, participants should have taken the first part in this series, IBM DB2 UDB V6.1 Fundamentals (course13431) prior to taking this course. When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Application Development exam 511. T otal  more...

IBM DB2 Universal Database V6 1--Administration ...of the general database administrator role and function. In addition, participants should have taken the first part of this series, IBM DB2 UDB V6.1 Fundamentals (course 13431). When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Database Administration exam 510. T otal Learning Time 6 - 8  more...

IBM DB2 Universal Database V6 1--Administration ...of the general database administrator role and function. In addition, participants should have taken the first part of this series, IBM DB2 UDB V6.1 Fundamentals (course 13431). When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Database Administration exam 510. T otal Learning Time 6 - 8  more...

GroupWise 5 5 Admin Part 3--System Maintenance .../IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first two parts in this series (courses 81605-06) prior to taking this course. This series is based on Novell course 350 and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Administration Tasks:  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices .../IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first part in this series (course 81605) prior to taking this course. This series is based on Novell course 350 and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: GroupWise Client Installation  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...istration experience with NetWare Administrator and NDS. In addition, they should have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. This series is based on Novell course 350 and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: GroupWise Client Duration: 1.5  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 2 ...course are System Administrators and Technical Managers. In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domain  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...g activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in the IT environment which should be performed prior to upgrade. Learn To: o Identify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...g activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in the IT environment which should be performed prior to upgrade. Learn To: o Identify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for  more...

Oracle8i Backup and Recovery Strategies Backups ...ous structures and processes in the Oracle architecture. In addition, participants learn to manage archive processing and maintain a recovery catalog. This course also identifies the concepts associated with performing physical backups with or without Recovery Manager (RMAN). L earn To: Identify the features of the Oracle backup and recovery architecture. Manage database archiving.  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...ion tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including tablespace usage and guidelines. L earn To:  more...

Oracle8i Performance Tuning Architecture Strategy ...ced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will overview the operating system tuning issues. L earn To: Identify the roles of individuals involved in the tuning process. Identify different tuning goals. Define the steps associated with the tuning process. Identify  more...

Oracle8i Database Admin Manage Data Storage ...ts will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables. Identify the characteristics and types of triggers and  more...

Oracle8i Database Admin Manage Storage Structures ...e concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify the database storage structures and their relationships. Manage rollback segments. Manage temporary segments. Manage indexes. C ontent Emphasis Skills-Based A udience  more...

Oracle8i Database Admin Create Databases ...ging rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary views. Identify the data dictionary views to retrieve information. Identify the scripts to set up the PL/SQL environment. Identify control files Identify redo log files Identify  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first six courses in this series.  more...

Windows NT Server 4 0 Installation Configuration- Part 1 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first five courses in this series.  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...ting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first four courses in this series.  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first three courses in this series.  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first two courses in this series.  more...

Windows NT Server 4 0 Analysis and Optimization ...ations from Windows NT server and determine the need for an additional server. Identify the system bottlenecks and resource implications in different environments. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to  more...

Windows NT Server 4 0 Implementing Directory Services ...ting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413). T otal Learning Time 6 - 8 Hour(s)  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0  more...

Windows NT 4 0 Core Technologies Support - Part 3 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...ting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), and Administering Microsoft Windows NT 4.0  more...

Oracle Database 10g Administration Workshop II Part 3 ...se covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption. Learn To: Identify features of Flashback  more...

Oracle Reports R6 Control Reports ... and Oracle PL/SQL: Database Programming (course 60131). In addition, participants should have taken the first two parts in this series: Oracle Reports: Reports Fundamentals (course 62221); and, Oracle Reports: Enhancing Reports (course 62222). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Report Templates Duration: 1 Hour(s) Match the regions of a  more...

Oracle Reports R6 Enhance Reports ... and Oracle PL/SQL: Database Programming (course 60131). In addition, participants should have taken the first part in this series Oracle Reports: Reports Fundamentals (course 62221). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Data Model Duration: 1 - 2 Hour(s) Match the Data Model objects with their characteristics. Change the structure of a group using the  more...

Oracle Reports R6 Report Fundamentals ...ding a standard tabular report and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Oracle Reports Release 6. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Identify the features and components of Report  more...

Oracle Form Builder R6 Including Reusable Oracle Components ...o integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to modify the relations between two associated blocks. Finally, the course provides information on the new features available in Oracle Developer. L earn To: Implement the methods to use additional data sources on which to base data blocks.  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...e windows and canvases, and to use the Object Navigator. In addition, learners work with multiple form applications, record groups, and list items. L earn To: Identify the rules, types, and functions of Key triggers. Create a Key trigger and write the code that associates the key triggers with the user interface. Write code that responds to mouse events. Write the code to manage  more...

Oracle Form Builder R6 Project Builder and Menu Modules ... and deliver projects, and how to create new file types. In addition, the course describes how to create and manipulate menu modules, and how to manage menu modules. L earn To: Identify the benefits of using Project Builder. Match the terms used in Project Builder with their definitions. Create an empty stand-alone project using the Project Wizard. Add files to an empty project  more...

Oracle Form Builder R6 Writing and Debugging Code ... debug PL/SQL code, and process queries in form modules. In addition, the course will cover transaction processing, Form Builder application customization, and writing flexible code. L earn To: Identify the communication formats used by Form Builder. Write the code to handle errors, suppress system messages, create alerts and control alerts at run time. Run a form module in debug  more...

Oracle Form Builder R6 Enhancing the User Interface ...0114); and, Oracle PL/SQL: Database Programming (60131). In addition, learners should have taken the first part of the Oracle Developer series, Oracle Developer: Forms Fundamentals (62211). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Items: Creating Duration: 1.5 - 2 Hour(s) Identify input item types. Identify non-input item types. Create a check box in the  more...

Oracle Form Builder R6 Forms Fundamentals ...tures, components, and capabilities of Oracle Developer. In addition, this course helps learners to run, create, and customize a form module. L earn To: Identify the key features, components and capabilities of Oracle Developer. Identify the features of the Form Builder environment. Run and create a basic form module. Customize a form module. C ontent Emphasis  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...e8 Database Administration series (courses 61311-61315). In addition, they should understand key strategies and techniques involved in tuning an Oracle8 database, or have taken the first two parts of the Oracle8 Performance Tuning series (courses 61331 and 61332). T otal Learning Time 6 - 7 Hour(s) Course Contents Unit 1: Using Oracle Data Blocks Efficiently Duration: 1 Hour(s)  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...ion tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including tablespace usage and guidelines. L earn To:  more...

Oracle8 Performance Tuning Strategies and Techniques ...ced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will overview the operating system tuning issues. L earn To: Identify the roles of individuals involved in the tuning process. Identify different tuning goals. Define the steps associated with the tuning process. Identify the  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...e Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the Oracle8 Database Administration series, courses 61311, 61312, 61313, 61314, and 61315, and have taken the first part of the Oracle8 Backup and Recovery series, course 61321. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Failures and Troubleshooting Duration: 1 -  more...

Oracle8 Backup and Recovery - Strategies and Backups ...e Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the Oracle8 Database Administration series, courses 61311, 61312, 61313, 61314, and 61315. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Backup and Recovery Architecture Duration: 1 - 2 Hour(s) Identify the database administrator goals and the criteria for  more...

Oracle8 Database Administration - Manage Security ...r, or have taken courses 60111, 60112, 60113, and 60114. In addition, participants should have taken the first four parts of the Oracle8 Database Administration series, courses 61311, 61312, 61313, and 61314. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Users Duration: 1.5 - 2 Hour(s) Match the components of a security domain with their functions.  more...

Oracle8 Database Administration - Manage Data ...ts will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Create and manage tables. Retrieve table information from the data dictionary. Identify  more...

Oracle8 Database Administration - Manage Storage Structures ...e concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify how storage structure components work. Manage rollback segments. Manage temporary segments. Manage indexes. C ontent Emphasis Skills-Based A udience Database  more...

Oracle8 Database Administration - Create Databases ...ging rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database. Create the data dictionary view. Use the data dictionary view to retrieve information. Identify the properties and benefits of using stored procedures and packages. Plan for the creation of redo log files. Plan  more...

Oracle Report Builder Controlling Reports ...ng, or have taken courses 60111, 60112, 60113 and 60131. In addition, participants should have taken the first two parts of this series, courses 61221 and 61222. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Report Templates Duration: 1.5 - 2 Hour(s) Match regions of a report template with their purpose. Customize the template margin. Customize the  more...

Oracle Report Builder Enhancing Reports ...ays to enhance a report using the Data and Layout Model. In addition, this course will help participants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the Data Model. Understand the Layout Model layers. Enhance a report by modifying the layout in the Layout Model editor. Understand the contents of a file at runtime. Control  more...

Oracle Report Builder Report Fundamentals ...ing a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Developer/2000 Release 2. L earn To: Identify the features and components of Report Builder. Identify standard report design styles. Invoke Report Builder.  more...

Oracle Form Builder Including Reusable Oracle Components ...s, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered. L earn To: Implement the methods to use additional data sources on which to base data blocks. Include charts, reports, and timers in Forms modules by using wizards and built-ins. Understand the concepts  more...

Oracle Form Builder Handling Multiple Object Relationships ..., manage windows and canvases, and use Object Navigator. In addition, users will work with multiple form applications, record groups, and list items. L earn To: Identify the rules, types, and functions of Key triggers. Write an application that responds to mouse events. Write the codes to manage windows and canvases by using built-ins and triggers. Create and modify relations  more...

Oracle Form Builder Managing Module Types ...r and teach them how to create and manage a menu module. In addition, users will learn how to customize and implement menu security. L earn To: Identify the benefits and terminology of Project Builder. Create a project. Establish dependencies. Deliver a project. Create a menu module containing menus, menu items, menu toolbars, and pop-up menus in Form Builder. Manage a menu  more...

Oracle Form Builder Writing and Debugging Code ... control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered. L earn To: Identify the descriptions of the communication formats used by Form Builder. Write codes to detect errors, suppress system messages, create alerts, and control alerts at runtime. Run a form  more...

Oracle Form Builder Enhancing the User Interface ...e Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the first part of the Oracle Form Builder series: Course 61211, Oracle Form Builder: Forms Fundamentals. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Creating Duration: 2 Hour(s) Identify and create input items. Identify the input item types. Create a check  more...

C Programming - Part 3 ...eries (courses 13201-13204) prior to taking this course. In addition, students should have taken the first two parts in this series, courses 13205 and 13206. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Polymorphism Duration: 2 - 3 Hour(s) Identify the features of the types of polymorphism. Identify the benefits of polymorphism in C++. Identify the  more...

C Programming - Part 2 ...eries (courses 13201-13204) prior to taking this course. In addition, students should have taken the first part in this series, course 13205. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Assignment, Initialization, and Conversion Duration: 2 - 3 Hour(s) Identify the implications of inappropriately using the default assignment operator in a program. Identify  more...

C Programming - Part 4 ...enced in the general process of application development. In addition, students should have taken the first three parts of this series (courses 13201-03) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Advanced Data Handling Duration: 1 - 2 Hour(s) Identify the code to create self-referential structures. Identify the definition of  more...

C Programming - Part 3 ...enced in the general process of application development. In addition, students should have taken the first two parts of this series (courses 13201 and 13202) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Pointer Management Duration: 1 - 2 Hour(s) Identify the code to allocate memory for the elements of an array of pointers by using  more...

C Programming - Part 2 ...enced in the general process of application development. In addition, students should have taken the first part of this series (course 13201) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Arrays Duration: 1 - 2 Hour(s) Identify the features of an array. Specify the number of valid elements for a displayed one-dimensional array  more...

C Programming - Part 1 ...nderstanding of some of the fundamental constructs of C. In addition to learning about the history of C, participants will learn basic syntax, data types, flow control, and be introduced to functions. L earn To: Sequence the stages in the evolution of C. Identify data representation. Identify the different operators in C. Identify the different types of conditional statements.  more...

SAP R 3 v4 x FI Payments ...earn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in this course. L earn To: Payment Organization. House Bank Master Data. Configuring Payments. Parameters for Payment Transactions. Vendor Presettings. Document Presettings. Editing and Revising  more...

Introduction to the Internet and World Wide Web ...nternet, and Internet security concerns will be covered. In addition, participants will learn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches. L earn To: Identify the features of the Internet. Identify the features of the World Wide Web (WWW). Identify the business uses of the Internet and the intranet. Identify the  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes ...n. It also covers master/detail coordination activities. In addition, it covers how to customize and protect workflows. Finally, it covers Workflow Loaders and reviewing Workflow System. Learn To: Identify features of PL/SQL documents. Identify code to define a PL/SQL procedure for creating a sample PL/SQL document that displays the vacation scheduled for the current requestor.  more...

Exchange Server 5 5 Concepts and Administration - Part 3 Course Overview This is the final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify public folder contents, create a public folder strategy, view and assign public folder permissions and set public folder  more...

Sales Skills The Fundamentals ...ractices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand people's decision-making practices. Establish and use a filter system. Apply the PLEASED  more...

Sales Skills Prospecting Addressing Needs ...r making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four specific actions before they begin prospecting. Build a sales network.  more...

Sales Skills Gaining Customer Commitment ...sion themselves benefiting from your product or service. In addition, you will learn what to do if your product or service does not satisfy a client's key issues, how to manage a client's anxiety during the sales process, and how to prepare for negotiations. Learn To Obtain a client's written consent to complete the sales process.  more...

Sales Skills Developing a Winning Strategy ...ions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT matrix. Choose appropriate clients for an advisory panel. Narrow the field of prospective clients. Complete  more...

Sales Skills Effectively Closing a Sale ...and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close during a sales call, some common closing techniques, and how to follow up with clients. Learn To Identify a client's key issues and complete a key-issues matrix. Focus a product demonstration on a client's key issues.  more...

Professional Selling Over the Phone Preparation Strategies ...reparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice, listening to feedback, and asking questions to increase sales. Learn To Sequence the steps for preparing to write an effective telesales script.  more...

Professional Selling Over the Phone Prospecting ...attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects. Learn To Choose information you should leave on a prospect a a s voice mail. Select the guidelines for building business relationships with prospects.  more...