Online National eLearning - Training Resources

Green Building Commercial Certification Program ...ndrew Manzini is Vice President and Principal Consultant, National Green Building, Inc. An executive, consultant, teacher, instructional designer and published author, Andy has over 30 years experience in all aspects of Training, Strategic Planning, Human Resource Management, HRIS, Compensation and Benefits, Administration and MIS. He received international recognition for significant and  more...

NEC 2008 Grounding and Bonding NEC 2008 Grounding and Bonding  more...

NEC 2008 Wiring and Protection NEC 2008 Wiring and Protection  more...

NEC 2008 Code Update ...National Electrical Code (NEC) 2008 course is designed for persons performing electrical work. While there were over 3, 688 proposed changes to the 2008 Code, this course will examine some of the most significant changes that affect the people throughout the electrical industry including residential, commercial, and industrial electricians. Even though the 145 articles contained in the Code  more...

RF Site Safety Awareness ...r the student's understanding. Radiofrequency Safety Internationala s a RF Site Safety Awarenessa a training is recommended in order to understand FCC and OSHA policies and inform employees regarding radiofrequency radiation and other safety issues. The FCC and OSHA have defined radiofrequency (RF) radiation as a physical hazard. The FCC is now doing site inspections and enforcement of  more...

Preparing for the Executive-level Sale Simulation ...a regional account representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the new  more...

Progressing through the Complex Sale Simulation ...a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply company,  more...

Closing Executive-level Sales Simulation ... are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and  more...

The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then  more...

Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...

Conducting Effective Sales Research Meetings Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings.  more...

Working with Your Customer s Key Players Strong customer relationships are essential for long-term sales success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an  more...

Delivering High-Impact Sales Presentations The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.  more...

Strategic Account Sales Skills Simulation You're an architectural renovation sales consultant for The Architectural Services Company (TASC). You sell design and project control services to commercial businesses. After attending a crowded book reading at Bigler's Books, you determine that the store is a potential customer for your company's services. You use a strategic account sales approach to do research on your own and then conduct  more...

The Oil and Gas Industry Overview Version 2 Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...

Customer Service Agent Skills Simulation ...national manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist in the company's central call  more...

Project Communications Management Simulation ... the role of project manager for Coventry Media Design, a national manufacturer and installer of custom media systems for corporate applications. As lead PM, you will manage various aspects of a new project installation for Pressman University from inception to status assessment. The simulation is based on the SkillSoft series "Project Communications Management" and includes links to the  more...

Project IT Management Simulation - The Early Stages ...l showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the  more...

Project IT Management Simulation - Design to Rollout ...l showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the  more...

Stakeholder Interests and Cultural Diversity PMBOK aligned ...ltural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success. This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to respect cultural differences and teaches how to achieve  more...

Project Procurement Management Simulation ...ill be employed as a project manager for RMVE Security, a national provider of residential, corporate, and government property and facility monitoring. In your role as a PM, you will be focusing on the various aspects of procurement. The simulation is based on the SkillSoft series "Project Procurement Management" and includes links to the following courses: PROJ0601 and PROJ0602. This  more...

Effective Business Meetings Simulation ... the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is  more...

Preparing an Effective Internal Business Case Simulation ...ct line manager of women's apparel for Zenith Athletics a national manufacturer of athletic gear and clothing. When an ambitious subordinate proposes a major market-research project geared toward the creation of a new line of mom-and-tot exercise apparel, you offer your assistance in the preparation of a business case. Tasks focus on the key foundational elements of business-case creation, and  more...

Strategic IT Planning Simulation ...e role of Senior IT Manager (north-east region) of Easton National Bank. As a new hire, you will face lingering legacy issues and a senior management staff that is increasingly skeptical of IT value in light of costly expenditures that have yielded little return on investment. This simulation is based on the SkillSoft series "Strategic IT Planning" and contains links to the following courses:  more...

Quality Systems Models and Theories The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be  more...

Drug-free Workplace ...use won't be a problem at your organization? In fact, the National Institute on Drug Abuse estimates that about 70 percent of illicit drug users are employed, and that substance abusers tend to apply at companies that never administer drug tests. Substance abuse costs businesses millions of dollars each year in lost productivity and increased insurance costs. Creating a drug-free workplace  more...

Harassment in the Workplace ... on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must touch upon all of these categories. This one-hour course will provide an overview of the  more...

NFPA 1600 Disaster Emergency Management ...Key to this was the development and widespread use of the National Fire Protection Association (NFPA) Standard on Disaster/Emergency Management and Business Continuity Programs (NFPA 1600). The NFPA 1600 standard is a description of the basic criteria for a comprehensive program that addresses disaster recovery, emergency management, and business continuity. NFPA 1600 is considered by many to  more...

NFPA 1600 Business Continuity Programs Whether it is a natural disaster that sweeps through your city or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological  more...

IATA 5 Limitations and Shipment Review This course explains that the Department of Transportation (DOT) governs all modes of transportation in the U.S., including air transportation. The DOT has a set of regulations pertaining to the shipment of hazardous materials (dangerous goods) known as the Hazardous Materials Regulations (HMR). This training course may be used to meet the requirements for general awareness/familiarization  more...

NFPA 70E Electrical Safety in the Workplace This course will provide the public sectors with an understanding of the basic criteria for a comprehensive program that addresses electrical safety-related work practices in accordance with the National Fire Protection Agency (NFPA)70E standard titled "Standard for Electrical Safety in the Workplace." Information presented will provide program elements, techniques, and processes that will apply  more...

Storm Water Pollution Prevention This one-hour course describes the nature and occurrence of storm water pollution, its environmental effects, and ways to address this important water quality problem. Rainwater that enters a surface water body, by flowing either overland or through a storm sewer system, is called storm water or storm water runoff. Storm water runoff is one of the leading causes of pollution in rivers and lakes.  more...

Environmental Regulations Overview This one-hour course provides an overview of the major environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the purpose of the Toxic Substances Control Act (TSCA) specify the purpose of the Resource Conservation  more...

Italian Expressions Expressions is a series of language learning titles on CD-Rom. This title in the series teaches Italian. The series is designed for self-access use in education and training and for individual self-tuition. Expressions can help to prepare users for public examinations, professional certification or the practical requirements of professional or leisure travel. Its content has been designed in line  more...

Basics of Telecommunications The Basics of Telecommunications WBT is meant for professionals whose responsibilities include design, management, or operation of telecommunications systems and who want to understand the basics of telecommunications. The course provides an introduction to the fundamental techniques and technologies used in the emerging and expanding field of telecommunications. It explores the history and  more...

Oracle8i Database Administration: Manage an Instance This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course participants will learn about the concepts and procedures associated with Oracle architectural components using the database administration tools managing an Oracle instance and using National Language Support.  more...

Oracle8 Database Administration - Manage an Instance This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course participants will learn about the concepts and procedures associated with Oracle architectural components using the database administration tools managing an Oracle instance and using National Language Support.  more...

DIPLOMA IN HUMAN RESOURCES ...rces from Open College Network (OCN) which is licensed by National Open College Network (NOCN), a leading UK awarding body recognised by the UK Qualifications and Curriculum Authority. Study Units are also mapped to National Occupational Standards (ENTO) for personnel management and administration. Course Structure The course consists of nine study units from which students may elect to study  more...

DIPLOMA IN CHILD CARE LEARNING AND DEVELOPMENT ...ment from Open College Network (OCN) which is licensed by National Open College Network (NOCN), a leading UK awarding body recognised by the UK Qualifications and Curriculum Authority. Higher Education credits are available upon completion of this course. Students may also sit examinations for the GOAL level 3 Diploma in Child Care, Learning and Development qualification. This option MUST  more...

CERTIFICATE FOR TEACHING ASSISTANT ...t]. The ABC option provides a qualification listed on the National Qualifications Database and is an approved qualification for employment as a classroom assistant. Study Method The course is designed for study by distance learning. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up  more...

Certificate in Business Practices Business Start-up ...lifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in  more...

Certificate in Business Practices Sales Marketing ...lifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education,  more...

Certificate in Business Practices Human Resources ...lifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education,  more...

Certificate in Business Practices Human Relations ...lifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education,  more...

Certificate in Business Practices Finance ...lifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education,  more...

Certificate in Business Practices Development ...lifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education,  more...

Certificate in Business Practices (Management) Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience:  more...

Diploma in Business Practices ...lifications and Curriculum Authority for inclusion on the National Qualifications Framework. Study Options The suite of qualifications is based on 22 units and students may elect to study ANY ONE unit in order to gain an AWARD IN BUSINESS PRACTICES. In addition students may choose combinations of units to obtain a range of Certificates and a Diploma in Business Practices. Subjects  more...