Online Negotiation eLearning Training

Successful Negotiation Course description -- Negotiating is a thread woven through not just your time in the work environment, but also in daily living. Knowing how to negotiate successfully will improve your interactions with customers, coworkers, and even family members. This course will give you the strategies and techniques you will need to help you define opportunities in which negotiating would be appropriate and more...

Negotiate to Win ...negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students more...

Training and Facilitation: Negotiation Skills MAXIM TRAINING The overall aim of this course is to improve your skills in concluding successful negotiations. That is, reaching agreements which both parties are committed to honour and which benefit your organisation. more...

Upper Layer Protocols This WestNet e-Learning module briefly highlights some common processes found above the Transport Layer in the protocol suites. more...

Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer more...

Progressing through the Complex Sale Simulation ... access to the economic buying influence and to enter the negotiation phase. Your effort includes face-to-face meetings, thorough research, and preparation culminating in a key presentation to the major decision-makers within MicroGalaxy. You will also practice Salespeople who are tasked with selling at an executive level and who are currently involved with obtaining major accounts. Also, those more...

Closing Executive-level Sales Simulation You are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and more...

Sales Negotiations Fundamentals of Negotiation ...Negotiations - Fundamentals of Negotiation, you will learn advanced ways to approach negotiation and how best to prepare effective negotiation strategies to increase profitability in your sales cycle. You will also learn what it takes to develop and build mutually beneficial negotiation relationships, as well as best practices in improving your negotiation communication among new and existing more...

Sales Negotiations Negotiation Strategies ...Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when more...

Sales Negotiations Negotiation Execution ...Negotiations ? Negotiation Execution, you will learn about the negotiation process, the key players in a negotiation, and ways to maintain control of the negotiation. Additionally, this course covers guidelines for dealing with difficult people and strategies for dealing with less-than-ideal scenarios and outcomes. After completing this course, you will be prepared to negotiate successfully more...

ITIL Service Level and Capacity Management IT service can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way. The delivery and support of IT services more...

Essentials of External Consulting ...n and listening, presenting, report-writing, meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and qualities, you can deliver outstanding performance to clients, guaranteeing they'll want you to more...

Consulting with the External Client Simulation Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this more...

Stakeholder Interests and Cultural Diversity PMBOK aligned ...er conflict and how to wend your way through the conflict negotiation process. It also examines the need to respect cultural differences and teaches how to achieve success in a cross-cultural situation. This series is targeted specifically for project managers, project team members, functional managers with employees assigned to project teams, project stakeholders, any team manager or member more...

Moving Past Conflict Handle Conflict Rationally Moving Past Conflict: Handle Conflict Rationally, is the first of eleven courses in this curriculum. After the completion of this course you will be able to recognize the importance of conflict and of aiming for a win-win deal, recognize barriers to rational win-win negotiations, classify reactions to conflict and assess techniques for overcoming roadblocks to rational negotiation. The Negotiation more...

Moving Past Conflict Negotiate for Resolution Moving Past Conflict: Negotiate for Resolution, is the second of eleven courses in this curriculum. After the completion of this course you will be able to recognize the importance and nature of negotiation, sequence the stages in the negotiation game and identify the rules for negotiating with a variety of players. The Negotiation Strategies curriculum helps today's busy professional identify and more...

Preparing to Negotiate Know Your Game Position Preparing to Negotiate: Know Your Game Position, is the third of eleven courses in this curriculum. After the completion of this course you will be able to identify the stages in clarifying goals, identify the importance of flexibility and underlying interests, assess your position by posing questions and perform a step-by-step analysis of your position. The Negotiation Strategies curriculum helps more...

Preparing to Negotiate Know the Opposing Position Preparing to Negotiate: Know the Opposing Position, is the fourth of eleven courses in this curriculum. After the completion of this course you will be able to assess your opponents before a negotiation and identify what to research to achieve a desired outcome from a negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving more...

Preparing to Negotiate Size Up the Playing Field ...situational power factors that can be used to influence a negotiation, identify tactics to control situational power factors, recognize that location and agenda are strong situational power factors and identify relationship factors that are important in negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from more...

Selecting Your Strategy Choose Your Game Plan ...ou will be able to determine if you are ready to choose a negotiation game, choose a game by comparing the importance of the desired outcome with the importance of the relationship and assess advanced selection criteria to select a negotiation game. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from conflict to resolution more...

Selecting Your Strategy Compete to Win ...e game, identify your preparatory steps for a competitive negotiation, identify the guidelines for controlling concessions and commitments and select competitive tactics to improve the negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from conflict to resolution as efficiently as possible. Professionals who want more...

Selecting Your Strategy Collaborate for Solutions ..., identify the keys and obstacles to a good collaborative negotiation, identify the four major steps in carrying out a collaborative negotiation and identify tactics to help a collaborative negotiation run smoothly. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from conflict to resolution as efficiently as possible. more...

Selecting Your Strategy Compromise to Move Forward Selecting Your Strategy: Compromise to Move Forward, is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the compromise game, identify compromise tactics to achieve a satisfactory outcome, avoid compromise traps and pitfalls that can lead to an unsatisfactory outcome and recognize how to more...

Selecting Your Strategy Choosing Not to Negotiate Selecting Your Strategy: Choosing Not to Negotiate, is the tenth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the accommodating game, identify the advantages and disadvantages of the avoiding game and identify avoiding game tactics. The Negotiation Strategies curriculum helps today's busy professional more...

Selecting Your Strategy Legal and Ethical Concerns Selecting Your Strategy: Legal and Ethical Concerns, is the last of eleven courses in this curriculum. After the completion of this course you will be able to identify legal constraints to consider while negotiating, recognize how ethical standards vary between individuals and analyze unethical tactics to defuse improper behavior. The Negotiation Strategies curriculum helps today's busy more...

Cross-cultural Communications Simulation You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto, more...

Managing Managers Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that more...

Leadership ...f managers and leaders, change management, motivation and negotiation, and conflict and empowerment. This course explores the concepts of organizational design and leadership challenges. It is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook and is designed to assist learners as part of their preparation for the ASQ Certified Manager of more...

How TCP IP Applications Work This WestNet e-Learning module covers operation of application protocols, including Hypertext Transfer Protocol (HTTP), Telnet, File Transfer Protocol (FTP), and Simple Mail Transfer Protocol (SNMP). We will also introduce the ITU-T H.323 packet multimedia recommendations. more...

Oracle 11i10 Order to Cash Order Entry Overview This course provides an overview of the Order Entry process. The course describes the methods for creating transaction types, defaulting rules, and end customers. The course also covers the header and line information that needs to be entered in an order. The target audience is Functional Implementers and Implementation Consultants for Oracle E-Business Suite applications. more...

Project Management: The Team This course covers the human resources responsibilities of project managers, the types of power associated with project management, and the advantages and disadvantages of project organization types. This course also includes information about the fundamentals of organizational planning, the steps to follow when creating a project team, as well as the questions you should answer prior to staffing more...

Strategic Decision Making: Advanced Decision Making In Strategic Decision Making: Advanced Decision Making you will learn how to use scenario planning to identify optimal decision outcomes and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition you will learn how to use decision-making strategies to improve your negotiation skills.  more...

Essentials of Management: Expert Negotiating In Essentials of Management: Expert Negotiating you will learn what tactics are needed to negotiate effectively. This program challenges you to resolve several customer and employee concerns. You must demonstrate strong negotiation skills in order to be promoted to the head of a new division within your organization.  more...

Negotiating: Preparing for a Negotiation ...Negotiation offers the student information about the different types of objectives and variables how to identify objectives and variables and how to establish negotiation requirements. This program also covers methods for researching the party with whom the negotiation will be held as well as what types of information to find such as the other party's reputation negotiation style and probable more...

Negotiating: The Negotiation Process ...Negotiation Process offers the student a process and guidelines to follow to conduct a successful negotiation as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition this program discusses the different negotiation styles more...

Negotiating: Advanced Negotiation Tactics Negotiating: Advanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition this program includes examples of unethical negotiation tactics and what to do when faced with a party that more...