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Typing Pal--The Best Online Typing Course on-line e-learning cbt (computer based)study at homecourseware Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...
Typing Pal--The Best Online Typing Course on-line e-learning cbt (computer based)study at homecourseware Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...
Typing Pal--The Best Online Typing Course on-line e-learning cbt (computer based)study at homecourseware Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...
Understanding and Using Contracts on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. In almost every business transaction a contract is made. This course will tell you how to know when a true contract has been made, identify when it is binding, and determine the limitations and scope of the agreements. It will also give you information and guidelines on how and when to  more...
Time Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. This course addresses the nuts and bolts of time management?tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your  more...
Successful Negotiation on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Negotiating is a thread woven through not just your time in the work environment, but also in daily living. Knowing how to negotiate successfully will improve your interactions with customers, coworkers, and even family members. This course will give you the strategies and techniques you  more...
Setting Performance Goals and Expectations on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Productive and motivated employees are those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain  more...
Recognizing and Avoiding Burnout on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to  more...
Recognizing and Managing Anger on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You  more...
Recognizing and Responding to Signals of Violence on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The anger and violent feelings that are becoming all too common in children have resulted in public tragedies throughout the nation. Everyone is asking, `How could this happen here?` and `How could it have been prevented?` Unfortunately, these incidents will probably continue. However, there  more...
Recognizing Employee Performance on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Motivated employees don?t just happen?they are the result of effective leadership. You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for  more...
Providing Effective Feedback on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Many people have good intentions to provide helpful feedback, but don?t know the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your  more...
Presentation Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. One of the biggest fears for managers and others is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and you will learn how to deal with the anxiety that so often accompanies such assignments. The course includes  more...
Preventing Sexual Harassment for Employees on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Preventing sexual harassment is everyone?s responsibility, but employees may not know exactly what to do unless things are spelled out fairly clearly. This course addresses the issues related to sexual harassment: how the law applies to employees, things to avoid in the work environment,  more...
Preventing Sexual Harassment for Leaders on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Leaders have a particular responsibility in preventing sexual harassment, and this course spells out just exactly what their role is. They will be given critical information to tell them what the law expects and direction on how to meet these legal requirements. The course provides tools  more...
Organizing Your Workspace on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The stacks, books, and little pieces of paper can seem overwhelming. Disorganization hinders work performance and creates feelings of stress and anxiety. By learning to organize your workspace, you can reach better levels of performance. This course will identify techniques for organizing  more...
Overcoming the Loss of a Loved One on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The Strategies and Tips in this course will help someone learn how to understand the impact of losing a loved one and anticipate the emotions they can expect to experience. There are tools to help the bereaved accept the loss and define ways to deal with IMPORTANT NOTE: INTERNET EXPLORER  more...
Personal Financial Planning on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Without wise financial planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for  more...
Navigating And Exploring The Internet on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about and searching the Web, and sending e-mail. This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the  more...
Navigating And Exploring The Internet 2002 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...the Web, and using browsers such as Internet Explorer and Netscape Navigator to view Web pages. This introductory course teaches students the fundamental skills they need to know to use the Internet. Skills students will learn include connecting to the Internet, understanding and sending e-mail, learning about the Web, and using browsers such as Internet Explorer and Netscape Navigator to view  more...
Motivating Employees on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. The difference between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and  more...
Moving from Trainer to Performance Consultant on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall abilities, not just a few key skills. The move from being a trainer to becoming a performance consultant can be difficult if you aren?t aware of certain strategies and tips. This  more...
How To Master Communications on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Communication skills are vital to an organization`s effectiveness. The How to Master Communications bundle builds on the basics of effective communication and shows how to apply sound communication skills to a variety of interpersonal and leadership situations, such as intervening in  more...
How To Master Performance Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Managing employee performance is the single greatest challenge facing supervisors and other leaders in today's competitive and fast-paced organizations. Learn how to maximize the contributions of each employee by setting effective goals, monitoring accomplishments, recognizing achievements,  more...
How To Master Sales Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The How to Master Sales Skills bundle will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes  more...
How To Master Supervision on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four critical competence areas, beginning with an overview of successful supervision and attacking three major supervisory  more...
Financial Basics for Non-financial Managers on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. This course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial  more...
Better Public Speaking- A Low Stress Approach on-line e-learning cbt (computer based)study at homecourseware ...dditional programs are necessary. A browser (either IE or Netscape) also is required, as well as an Internet connection. To reinforce what you have read and applied in the practical textbook, you?ll take weekly textbook website chapter self tests and send the results to me. These self-test results coupled with evaluations of your sound file speeches form the core of course assessment. Optimal  more...
Applying Emotional Intelligence in the Workplace on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach  more...
Business Writing Basics on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- You know what you want to say, but how do you say it? Do you even know the proper format to use for a memo, business letter, etc.? Writing is a part of everyday life, particularly in the work setting. This course will help you avoid common grammar and spelling blunders and outline ways you can make your writing more persuasive and professional. Once you`ve learned the simple  more...
Developing A Child s Critical Thinking Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...
Closing the Sale on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it  more...
Creating an Effective Sales Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...
Guardianship Decisions for Elderly Loved Ones on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea s quality of life, and enlisting the support of  more...
Internet Basics on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Although the Internet has been an integral part of many peoplea s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and  more...
Mastering Cold Calls on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape  more...
Negotiating for the Sales Professional on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this  more...
Qualifying Sales Prospects on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...
Applying Leadership Basics on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,  more...
Balancing Work and Family on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and  more...
Becoming an Effective Team Member on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The key to a teama s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...
Building a Successful Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s  more...
Choosing a Childcare Provider on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- There are numerous options from which to choose a child care provider, and ita s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa s needs with the providera s capabilities, and assuring that the  more...
Coaching and Counseling on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- It would be na ve to think that all employees have the skills necessary to succeed without even being taught what these skills are. In addition, many people may have personal concerns that hinder work performance. By learning how to effectively coach and counsel, you can help your employees ease personal burdens and train them in the skills they need to be better employees.  more...
Conducting Performance Reviews on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Performance reviews are one of the most challenging responsibilities that leaders have, and this course will walk you through the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ll be given techniques for dealing with challenging  more...
Conflict Intervention on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties,  more...
Creating a Strong Leadership Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...
Dealing with Difficult Customers on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Today's information-age customers are the most informed and demanding shoppers ever. For a service representative, meeting the demands of one of these savvy customers can be a customer service nightmare! Taking this course will wake you from the nightmare and show you how to calm angry customers and resolve their complaints while keeping your cool. IMPORTANT NOTE: INTERNET  more...
Dealing With Violence In The Workplace on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- More often than we care to admit, society and the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication,  more...
Delegating on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get  more...
How To Master Business Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Every employee and manager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone,  more...
How To Master Human Resources on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...
How To Master Leadership on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...
How To Master Personal And Family on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- It wasn't so long ago that companies expected employees to give their all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny  more...
How To Master Personal Career on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE:  more...
How To Master Staying Positive on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...
How To Master Team Building on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET  more...
Interviewing Job Candidates on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues  more...
Leading Effective Meetings on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Meetings, meetings, meetings. You cana t live with them and you cana t live without them. Make sure that the meetings you lead are organized, focused, and productive. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.  more...
Leading Effective Teams on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...
Managing a Virtual Office on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...
Managing Change on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...
Managing Disagreement on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working  more...
Managing Negative People on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Some people can be difficult to work with. They never seem excited about their work, and they create a general atmosphere of negativity. So how do you handle them? This course will help you identify what it is that makes certain people pessimistic and what you can do to help them. It will identify strategies you can use for boosting self-esteem, morale, and turn negativity  more...
Managing Projects on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The Strategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts,  more...
Managing Stress on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ll develop a  more...
Solving Problems as a Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...
Succeeding as a Supervisor on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work  more...
Telephone Sales Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course identifies the specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all-important conversation, and techniques for polishing your over-the-phone approach. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...
Telephone Skills for Quality Customer Service on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Telephones are an everyday part of business and often aid in your customersa first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions, and  more...
Valuing Diversity on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...
Appreciating Personality Differences on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Ever wonder why some people act the way they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita s each persona s unique style that creates a more complete workplace! Thata s why ita s important to identify both your own personality style and the differing styles of others. Understanding these style  more...
Basics of Effective Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful  more...
Basics of Effective Selling on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service,  more...
Building Strong Customer Relationships on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using  more...
How To Master Customer Service on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Customer service personnel are the frontline in making your customers happy and developing your reputation as a quality company. The How to Master Customer Service bundle addresses three vital aspects of customer servicea developing a customer-oriented culture, using effective telephone skills for quality customer service, and dealing with those occasional, but very  more...
Interviewing Skills for Job Candidates on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and  more...
Managing Your 401 k on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- More and more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding  more...
Introduction To Netscape 7 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces Netscape Navigator, a fast and functional Web browser. Students will learn how to explore the Web and find useful information.  more...
From 123-CBT Computer Based Training
Directory Technologies Part 1 Directory Server Model on-line e-learning cbt (computer based)cd rom ...e of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500 Directory standard and the FSD model. o Understand the LDAP fundamentals. o Understand the configuration of LDAP. o Understand Netscape Directory Server. o Identify how to deploy Netscape  more...
Introduction to the Internet and World Wide Web on-line e-learning cbt (computer based)cd rom ...e by specifying a given Uniform Resource Locator (URL) in Netscape Navigator. Navigate to the different pages of a Web site by using interface components of the Netscape Navigator window. Add a Web site or a Web page to a list of bookmarks for quick access by using Netscape Navigator. Unit 3: Basic Internet Services Duration: 2 Hour(s) Identify the benefits of using e-mail. Sent  more...
NetWare 5 Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...esources by using the Network Neighborhood icon. Install Netscape Navigator on a workstation by using Winsetup.exe. Unit 3: NetWare User Object Access Duration: 2 Hour(s) Identify the functions of a user object. Identify the utilities provided by NetWare 5 to create a user object. Create a user object by using NetWare Administrator. Create a template object by using NetWare  more...
NetWare 5 Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...esources by using the Network Neighborhood icon. Install Netscape Navigator on a workstation by using Winsetup.exe. Unit 3: NetWare User Object Access Duration: 2 Hour(s) Identify the functions of a user object. Identify the utilities provided by NetWare 5 to create a user object. Create a user object by using NetWare Administrator. Create a template object by using NetWare  more...
HP-UX--Part 2 Network Administration on-line e-learning cbt (computer based)cd rom Course Overview In this course, you will learn about printers and terminals in a HP-UX system. You will also learn about network connections and services. L earn To: Identify the capabilities of printers in HP-UX. Add a local printer by using System Administration Manager (SAM). Identify the procedure to manage print queue jobs by using System Administration Manager (SAM).  more...
CIW JavaScript Fundamentals Curriculum on-line e-learning cbt (computer based)cd rom The CIW JavaScript Fundamentals Curriculum includes the following courses: CIW JavaScript Fundamentals: Part 1(Programming Principals) CIW JavaScript Fundamentals: Part 2(Program Development) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
CIW JavaScript Fundamentals Part 1 Programming Principals on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on the origins and basic features of the JavaScript programming language. This course will provide an introduction to JavaScript and some common programming concepts. It will cover working with variables and data. Students will also learn about functions, methods  more...
CIW JavaScript Fundamentals Part 2 Program Development on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on features of the JavaScript programming language. This course will cover interactive forms and their development. Students will also learn about cookies and JavaScript security issues, and how to use frames, targets, and image maps. Additionally, students will  more...
Netscape 6 User Fundamentals on-line e-learning cbt (computer based)cd rom ...Netscape Navigator, which includes My Sidebar, customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each. Learn To: o Identify the characteristics of the Internet. o Identify the main services provided on the Internet. o Identify ways to  more...
Directory Database Integration Using DirXML Curriculum on-line e-learning cbt (computer based)cd rom The Directory & Database Integration Using DirXML Curriculum includes the following courses: Directory & Database Integration Using DirXML: Part 1(DirXML Deployment) Directory & Database Integration Using DirXML: Part 2(MS Exchange Synchronization) Directory & Database Integration Using DirXML: Part 3(Netscape Directory Server & eDirectory) Directory & Database Integration Using DirXML: Part  more...
Dir Database Int Using DirXML Part 3 Netscape Dir Server eDirectory on-line e-learning cbt (computer based)cd rom ...urse in a four part series that introduces the learner to Netscape Directory Server. It covers the setting up of and the working of the preconfigured Netscape/LDAP driver. Finally, it covers the concepts and customization of the eDirectory-to-eDirectory driver. Learn To: o Identify the features of a Netscape Directory tree. o Match Netscape Directory Server components with their  more...
Netscape Communicator 4 6 User Fundamentals on-line e-learning cbt (computer based)cd rom ... learner to locate, obtain and exchange information using Netscape Navigator. Learn To: Explore the Internet Environment. Identify Netscape Navigator Characteristics. Identify Navigator Advanced Features. Identify Netscape Messenger. Audience: This course is intended for Novices in terms of the Internet's features and capabilities, but need to learn to use Netscape  more...
Web Site Security Messaging Servers Viruses on-line e-learning cbt (computer based)cd rom ...s. Perform the steps to set the Java security option in Netscape Communicator 4.6. Identify the features of Common Gateway Interface (CGI). Identify the strategies of CGI security. Identify encryption security techniques. Identify the characteristics of virus and non-virus threats. Identify the specific characteristics of the three types of viruses. Identify the operations of  more...
From Serebra Learning Corporation
Advanced Technology Concepts for Web Designers on-line e-learning cbt (computer based) To introduce users to the incorporation of JavaScript and other technologies such as DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...
Network Security Issues on-line e-learning cbt (computer based) To discuss security issues surrounding computers and the Internet Individuals, with minimal experience of information security issues, who interface with their organization's Internet IT systems; new employees; individuals new to using the Internet  more...
Using the Internet on-line e-learning cbt (computer based) This WestNet e-Learning module introduces Web clients and how to use them. It also explores the differences between search methods and reviews data transfer methods and electronic mail.  more...
Introduction to Netscape Servers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is an overview course of the eight SuiteSpot servers. Beginning with an overview of Internet Services and deploying an Internet, this course will then cover each of the eight Netscape servers with an emphasis on functions. Some basic programming interfaces will be covered for each of the servers.  more...
Netscape Application Server on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...Netscape Application Platform, the Netscape Application Server (NAS), and is specifically targeted at developers who want to understand and implement this technology. This course will begin with an overview of the Server's features and then examine its capabilities and benefits. Next, developing and deploying NAS applications will be covered. Finally, participants will learn about developing  more...
Netscape Directory Server: LDAP Enable Applications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is part of a series on Netscape Servers. This course begins with an overview of Directory Server and Lightweight Directory Access Protocol (LDAP). Next, the functions, filters, attributes, and customization of the HTML Gateway is covered. Finally, students will learn about LDAP client development in Java.  more...
Dynamic HTML on-line e-learning cbt (computer based) Since the early nineties, HTML has been widely used for developing web pages. HTML has evolved to meet the demand for attractive web pages. However, these pages are static and do not change after downloading. Any interactivity involves repeated communication with the web server which increases download time. Dynamic HTML (DHTML) overcomes this problem by providing your web page this interactivity  more...
Directory Technologies Part 1 on-line e-learning cbt (computer based) This is the first course in a three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM) and the role of LDAP in accessing directories. Finally it describes Netscape Directory Server Technology.  more...
Directory and Database Integration Using DirXML - Part 3: Netscape Directory Server and eDirectory on-line e-learning cbt (computer based) The is the third course in a four part series that introduces the learner to Netscape Directory Server. It covers the setting up of and the working of the preconfigured Netscape/LDAP driver. Finally it covers the concepts and customization of the eDirectory-to-eDirectory driver.  more...
Netscape 6 User Fundamentals on-line e-learning cbt (computer based) This course addresses how to use Netscape Navigator which includes My Sidebar customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each.  more...
Netscape Communicator 4.6 User Fundamentals on-line e-learning cbt (computer based) This course prepares the learner to locate obtain and exchange information using Netscape Navigator.  more...
From The Virtual Training Company
Netscape 6 on-line e-learning cbt (computer based) ...Netscape 6 is a suite of software that includes Internet browsing, email and instant messaging. With Netscape you can locate, access and view pages on the Internet and customize the browser to meet your personal and business needs. Virtual Training Company author Linda Young begins by briefly going over how the web works and surfing the web. She then covers many features of Netscape such as  more...
From Teach Me IT
Dynamic HTML on-line e-learning cbt (computer based)study at home ...e differences in implementation of DHTML by Microsoft and Netscape Identify the features of positioning Apply Relative Positioning on the elements of HTML page Apply Absolute Positioning on the elements of HTML page Identify the Positioning Effects Identify the features of Layers Create Single Layered Documents Create Multiple Layered Documents Identify the uses and features of  more...
From Skillspride Online Training
Netscape Navigator 4.0 Internet Introduction on-line e-learning cbt (computer based) This course provides readers with a method of accessing this information and making best use of the tools at their disposal. Readers will be introduced to the concept of the Internet, often referred to simply as " Web, and gain a broad understanding of how The Web works. They will become proficient at using the Netscape Navigator Web browser, learning how to search for, find and access  more...
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