Online New eLearning - Training Resources

Writing Web Content (Master Class)-Self Directed ...ntional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with all the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on  more...

Venture Creation in the 21st Century This course will examine business venture creation in a step by step process. This course looks at the process of new business venture creation in today`s global economy. Contributions of creativity, entrepreneurship and innovation will be examined in the process of setting up a venture (both internal and external). Textbook will be: "New Venture Creation", Timmons, Jeffry A., 5th Edition, 1999,  more...

Writing Web Content (Master Class) ...ntional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with all the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on  more...

Strategic Thinking ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. Your expert-led training is presented by Casey McNeal. Casey has  more...

Team Management - Enabling Teams ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members? capacity to achieve. Your  more...

Team Management - Leading Teams ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team  more...

Team Management - Team Participation ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. Your expert-led training is presented by Rick  more...

Teams Management - Managing Team Conflict ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of  more...

A Foolproof Method for Conduting a Job Search ...lete via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will have all the information you need to uncover the hidden job market. You`ll be able to design a job search plan, customized to your individual needs, to give you maximum  more...

How to Interview Like a Professional ...lete via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will have all the information you need to master interviewing techniques. You?ll learn the top 10 actions you can take to sell yourself and how to handle salary during an  more...

Getting the Job Offer You Want ...lete via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the of the course, you will have all the information you need to negotiate salaries and perks. Since getting a job is like making a sale, you`ll review and apply the key secrets of top sales  more...

ABC+D Principles of Healing ... healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize  more...

Certificate in Web Content Creation (Master Classes) ...n you?ll learn how to think structurally when approaching new content, exploring information architecture from the point of view of a creator. You?ll see how to produce text that fits snugly into a content management system. Then you?ll write web content in half a dozen major genres, to put to work what you have learned, and to develop a portfolio of web samples for your job hunt, or career  more...

Creating Popular Web Content (Master Class)-Self Directed ... by journalists, FAQs that help users navigate your site, news stories that provoke discussion, successful e-mail newsletters, entertaining webzine articles, a Weblog giving your personal vision to the world, and an electronic version of your resume. Each week, you will receive course materials from me, with guidelines, tips, and challenges, and you will read a chapter in our book, Hot Text:  more...

A Fast Track Approach to Making Money as a Freelance Writer (Self-Directed) Designed to aid individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies  more...

Advanced e-Mail Marketing The Advanced e-mail Marketing Course provides a contemporary and comprehensive learning program for e-mail marketing. The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a  more...

Certified eMarketing Associate Certification (CeMA) ... credential for students as well as professionals who are new to the e-marketing profession. The CeMA certification can be of benefit in employment applications, resumes, bios, and college admission applications. The certification is recognized globally and is the only e-marketing certification recognized by a state office. Preparation resources will be e-mailed to applicants. Certification-a  more...

A Fast Track Approach to Making Money as a Freelance Writer (Instructor-Led) Designed to aid individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies  more...

Brilliant Business Writing and Communication ...mail communication addresses the challenges of using this new medium. The course is written in a lively, down-to-earth style that`s focused explicitly on the most common issues and questions that business professionals face in the workplace. Examples, exercises, and quizzes all help students master their new knowledge, and getting instructor help is only an e-mail away! The required course  more...

Human Resource Management in the 21st Century ...cipant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Virtual offices, independent workforce, customers with multiple areas of interest and geographic locations all contibute to the HR challenge within today`s organizations. Today the battle to recruit and retain organizational talent presents new and different paradigms. Human Resource  more...

Implementing a Windows 2003 Network Infrastructure - MCSE (70-291) ...newly released coursed you will learn all you need to know about implementing a Windows 2003 server. This course is designed to teach you about Microsoft's new Windows 2003 server software. You will learn how to implement and set-up the server and complex software in a network environment. This course maps directly to Microsoft's MCSE certification exam 70-291. Included with this course are  more...

Java 2 -- Applets & Imaging This course contains 4 units: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also  more...

Dreamweaver 8 Series ...b sites and Web applications. These courses introduce the new features found in Dreamweaver 8.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Welcome to Dreamweaver 8 Series Dreamweaver is a popular and powerful tool to  more...

Flash 8 Series ...animation on Web sites. This series walks you through the new and improved features found in Flash 8. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash 8 Series Flash is the standard tool for delivering interactivity and animation on Web sites.  more...

Flash I: Mastering the Tools .... You are taken from basics, such as creating and saving new documents, to more advanced features such as the use of panels, frames, strokes, layers, timeline effects, movie clips, etc. By the end of the course, you will be able to create your own animations for your own CD's, Web sites, etc. You will be amazed at the creative power that will be unleashed from within you! The teacher of this  more...

Essential Spanish ... ESSENTIAL SPANISH - COURSE INTRODUCTION Welcome to this new online Spanish course. It is intended for native speakers of English who wish to acquire sufficient Spanish to make a trip to a Spanish-speaking country with confidence. You will acquire speaking, listening, reading and writing skills which will be more than enough to get you through most situations you will encounter on your first  more...

Learn Grammar the Easy Way (Part 1) ...me for a job. You may have written a memo recommending a new product or procedure and that letter was passed up the corporate chain. Perhaps, you wrote a letter to the local chief of police complaining about the traffic on your street. Yes, your words are your ?calling card? in a lot of situations. As such, it is important that they present you in the best light possible. Having a better  more...

Creating Popular Web Content (Master Class) ... by journalists, FAQs that help users navigate your site, news stories that provoke discussion, successful e-mail newsletters, entertaining webzine articles, a Weblog giving your personal vision to the world, and an electronic version of your resume. Each week, you will receive course materials from me, with guidelines, tips, and challenges, and you will read a chapter in our book, Hot Text:  more...

CompTIA A+ 2009 ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. CompTIA A+ 2009 The A+ certification validates the latest skills needed by today?s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's  more...

Writing User Guides ...who need to know how to use a scanner, or for owners of a new appliance, user guide writers are needed. And, writing for the end user is one way to enter the technical writing field. Many writers start their jobs at companies maintaining and creating end user materials. Coursework focuses on how to write reader-friendly documentation, what to look for in maintaining existing guides, the steps  more...

Word 2000 ...e examining the working screen, getting familiar with the new Task Panes, creating new documents, changing font attributes, modifying bodies of text, managing files, and previewing and printing documents. As the course gets more advanced, students will see the addition of symbols, tables, and graphs. They will also apply borders and shading; use headers and footers; change tabs and styles; use,  more...

Word 2000 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based  more...

Word 2002 ...ey will examine the working screen, get familiar with the new Task Panes, create new documents, change font attributes, and preview and print documents. As the program gets more advanced it will teach students how to format paragraphs by using indents, line spacing, and tab stops; as well as dividing the document into sections using margins, page breaks, and columns. Finally, the course will  more...

Visual Basic.NET This Visual Basic .NET course teaches you the standards and basics for the Microsoft .NET framework. Visual Basic.NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .Net architecture. Learning to manage these changes will allow VB developers to create enterprise applications for the .NET platform and to create more traditional VB  more...

Windows Vista ... differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using windows, opening files and applications, and working with the Start menu and Taskbar. Windows Vista This course introduces students to Microsoft Windows Vista. It discusses the  more...

Windows Vista Essentials ... is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this comprehensive training guide will showcase all that Windows has to offer. You can access this course for 1 year. Completion time varies based on user knowledge and skills. Welcome to Windows Vista Essentials Windows Vista Essentials  more...

Word 2007 Level 1 ...ffice Word 2007, as well as introduce them to some of its new interface features like the Ribbon, Mini toolbar, Quick Access toolbar, contextual tabs, and galleries. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. Word 2007 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Office Word  more...

Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists, hyperlinks, and information found using the Research task pane. Paragraph formatting will also be examined, covering skills such as setting indents; changing line spacing and page orientation;  more...

Turn Your Life Experience Into College Credit Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace. Earn College Credit For  more...

Trenching and Excavation ...tions and heavy equipment. You may not be hip, stylin? a new hard hat, but you will learn what it means and the basics of how to be safe while working in a trench or excavation. In this safety-training program, you will learn how OSHA Excavation and Trenching Standards help prevent cave-ins, falls, falling loads, and hazards from mobile equipment, water accumulation, poisonous gases, or access  more...

Travel Sales and Trends - Instructor Led Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler.  more...

The Internet - Applying the Basics to your Business Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...new business means more than having a good idea. The hottest concept will cool off in a minute if it isn t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact Hours give an indication of  more...

The Trump Way to Wealth ...orks The Trump Way to Wealth seminar series is based on a new breakthrough product from Microsoft called Live Meeting. This is a Web-based application and you do not need to own the software to participate. Simply go to the Web address you are provided in your welcome email. Live Meeting enables users to collaborate online with colleagues, customers, and partners in real time ?with just a  more...

The Art of Active Listening ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is  more...

Supply Management Contract Writing ...ontracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don t know how to write a contract. This is troublesome. Because if you aren t familiar with the advanced techniques of contract writing, you can put your organization at risk and be committed to a poor performing supplier for years. The student  more...

Starting A Business?: How To Develop An Effective Business Plan ...ess after completing this self-paced tutorial you`ll gain new and invaluable insights into it`s success factors and strategic `drivers.`. All companies should have a business plan. A well researched, analyzed and written Business Plan can be used by your company to: 1) secure resources and/or investment funding, 2) provide a `road map` that guides all company activity, 3) integrate the  more...

Safety Director Program (OSHA Emphasis) ...new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. The Safety Director course is  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception ...ections; then when, how and what`s of getting action. The new millennium is complex and different. To prosper requires a fresh approach to selling. This program clearly reveals what you and your salespeople can do right now to help your customers buy more from you. You can go through the 5 sessions in about 2 hours each. Each session has a presentation, an action item for you to do on your  more...

Respiratory Protection ...athing, and you can t find the words, then you need our new safety course, Respiratory Protection. Welcome to Respiratory Protection If you?re barely breathing, and you can?t find the words, then you need our new safety course, Respiratory Protection. This course is intended to be part of OSHA training for anyone who works in or near where poisonous gases or particulate are present or  more...

Recruiting & Hiring Training & Certification Program Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...

Ready, Set, XML for Non Programmers ...ers. Learn to read and write documents in XML, the key to new Web content and e-commerce. In this course you learn why XML is becoming a key standard on the Web, how it changes the way you write, and how XML tags take your text through a maze of software from your desk to the user. You learn about the critical role of software called a parser, that monitors the tags you write to make sure  more...

Quicken 2002 Level 1 This course establishes a basic understanding of the essential features of Quicken Deluxe 2002, familiarizing students with the concept of financial management and the use of financial software. This course establishes a basic understanding of the essential features of Quicken Deluxe 2002, familiarizing students with the concept of financial management and the use of financial software, and it  more...

QuickBooks Pro 2008 ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work  more...

Providing Excellent Customer Service in a Multicultural Environment This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and  more...

Professional Bar Management Mastery Level Certification ...n customer service and you will become familiar with many new ways to raise sales and cut costs.Where else could I learn all about managing a bar? There are no other classes for the short-term, designed specifically for the bar area. This exceptional class will pay for itself in time saved and profits earned over and over again.Why do I have to learn all about bartending to be a bar manager?  more...

PowerPoint 2007 Level 2 This intermediate-level course builds upon the basic Microsoft Office PowerPoint skills taught in the Level 1 course. For one, students will learn how to modify the Quick Access toolbar. They will also discover how to use existing information to create a presentation, including importing outlines from Word and inserting slides from other presentations. PowerPoint 2007 Level 2 This  more...

Productivity Management & Leadership Success Training Program This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high  more...

Pharmacy Technician Career Training Program ...l take you, as a student with no prior experience, into a new career as a Pharmacy Technician. Unlike many other career opportunities that come and go, medical careers are here to stay! Because of the widespread use of medication, Pharmacy Technicians have never been more in demand and the field will continue to grow in the years to come. As a Pharmacy Technician, you will assist the  more...

Personal Protective Equipment ...PE is needed, what it can do, and how to care for it. Our new safety course, Personal Protective Equipment not only helps your organization meet OSHA safety standards and regulations, it launches each employee on a mission to protect their heads, face and eyes, hearing, hands and arms, skin, feet, and bodies against heat and cold hazards by using proper PPE. Protect each worker with the  more...

Powerful Negotiation For Successful Buying ...has changed. Supplier-friendly win-win negotiation is the new standard. You have less preparation time than ever. You may even get lured into using the convenient, but often ineffective, method of negotiating by email. If it seems like you?re at a disadvantage, you are! But you can quickly get the modern negotiation strategies and skills you need to get the best deals in today?s environment.  more...

Paralegalism Career Overview ...new career. Students learn about law and the role of the paralegal and what it takes to become one. Paralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students with  more...

Office 2000 Introduction ...n time management. In Microsoft Word, students will learn new skills that include examining the working screen, getting familiar with new Task Panes, creating new documents, changing font attributes, modifying bodies of text, and formatting entire documents. Beginning with opening a workbook, students will progress to using the Office Clipboard to cut, copy, and paste items in Microsoft Excel.  more...

Office XP (2002) Advanced ...new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as a special course on time management. The goal of this advanced course is to broaden and develop the intermediate skills that the students already possess. This advanced  more...

Office XP (2002) Intermediate ...new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess. This intermediate course introduces students to some new features of  more...

Office XP (2002) Introduction ...asic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces students to the basic features of  more...

Office Ergonomics ...new pair of glasses, and one large headache, and what do you get? That s right, the modern office. Welcome to Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That?s right, the modern office. You?re not the first to try this brew; others around you are suffering too. In our course, Office Ergonomics, we lay out all  more...

OSHA Record Keeping and Documentation ...m 300A, and OSHA form 301. But rather than just setting a new record, this safety course blows others out of the water, by revealing how they can be used to help create a safer workplace. But it doesn?t stop there, reach new heights by learning how to keep monitoring records, safety training records, hazardous communication records, OSHA required written safety programs, and more. You may not  more...

Office 2007 Series (Fast Track) ...new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. This self-directed course can be completed within 90 days or sooner depending  more...

Oracle 10g OCA ...e technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to. Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more  more...

Outlook 2007 Level 1 ... Calendar. Specifically, students will learn about adding new contacts, modifying contact records, and saving and modifying Electronic Business Cards. They?ll also learn to schedule appointments, create recurring events, mark items as private, add tasks in the new To-Do Bar, update the status of tasks, mark tasks as complete, and create and modify notes. Finally, the Junk E-mail Filter will be  more...

Microsoft Word 2002 Level 1 ... Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Some of the skills taught include examining the working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents. This course is designed to familiarize students with key introductory features of Microsoft  more...

Negotiate to Win A Trump U Course- The most critical skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this  more...

Microsoft FrontPage 2002 Core ...e examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced  more...

Microsoft FrontPage 2002 Level 1 ...osoft FrontPage, as well as introduce them to some of the new 2002 capabilities. The skills include becoming familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage,  more...

Microsoft Office XP New Features ...new features of the Office XP suite. It covers the major new features of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This course introduces students to some of the new features of the Office XP suite. It covers the major new features that apply to all of the applications, including smart tags and Task Panes; as well as a few of the  more...

Microsoft FrontPage 2002 Level 2 This advanced course strives to broaden and develop the basic Web design skills that students already possess. Students will gain a more complete understanding of how to effectively create Webs, as well as discover some new capabilities introduced. This advanced course strives to broaden and develop the basic Web design skills that students already possess. Students will gain a more complete  more...

Microsoft Office 2007 Essentials ...izzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. These courses will train you how to best meet your needs through the use of Word, Outlook, Excel, Powerpoint, and/or Access. Students have 1 year  more...

Microsoft Excel 2002 Core ...ents will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the Web. This comprehensive course teaches students the basic and intermediate features of Microsoft Excel 2002 so they can easily create and modify spreadsheets. Students will  more...

Microsoft Excel 2002 Level 1 ...ents will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as workbooks, cells, worksheets, and formulas. This course introduces students to basic spreadsheet features and acquaints students with Microsoft Excel 2002 tools by using real-life scenarios and projects. Students will learn to manage workbooks, work with cells and cell  more...

Microsoft Excel 2002 Level 2 This course introduces students to an additional set of basic spreadsheet features and acquaints students with the tools used in Microsoft Excel 2002. Some skills taught are customizing workbooks by changing worksheet attributes, using lists to store and organize worksheet data, using functions in financial and logical formulas, and formatting worksheets using AutoFormat and predefined styles.  more...

Microsoft Certified Application Specialist Office 2007 ... care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Microsoft Certified Application Specialist Office 2007 The Microsoft Certified Application Specialist (MCAS) credential, part of the Microsoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products?Microsoft Office Word 2007,  more...

Medical Terminology Training ...ng System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor Statistics, health information technicians are one of the ten fastest growing allied  more...

Microsoft Access 2002 Core ...new features in Microsoft Access 2002, including speech recognition and the new Task Pane, as well as teaching them database creation and how to create and use tables, forms, filters and sorts, queries, and reports. This course will introduce students to the new features in Microsoft Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane, as well as  more...

Microsoft Access 2002 Level 1 ...d be designed and set up. This course will also cover the new features in Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane. This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective database should be designed and set up. After they learn how to create  more...

Microsoft Access Gain a solid understanding of this powerful database management system Course is designed to provide the end user, with little or no prior experience using Microsoft Access, a solid understanding of the basic commands and features of this powerful database management system. As an introductory level class, topics to be covered include how to design, create, organize, display and query a database  more...

Mastering Purchasing Fundamentals ...new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more than just  more...

Microsoft Access XP Certification ...new tools for managing your data. Welcome to Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you how to utilize all of the  more...

Microsoft Access 2003 (Levels 1-2-3) ...new tools for managing your data. Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you how to utilize all of the tools  more...

Legal Nurse Consulting Certificate Program ...s practicing legal nurse consultants with a means to gain new knowledge and review past knowledge gained through experience and education. This certificate course also provides an excellent means to obtain an education credential in legal nurse consulting and meet continuing education requirements for re-certification as a legal nurse consultant. This course is a comprehensive course and  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ... a group to all of our students according to their level. New groups will start every month, as long as the minimum number of students required for a class has been met. If we must wait to reach the minimum number, you will have access to all the online resources and the bulletin board classes (see below) until the formal class begins. For each level, there will be a morning class some time  more...

Learn How To Write Effective Persuasive Written Communication ...arned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to  more...

Job Safety Analysis ...e dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Besides forming an important part of your OSHA compliance plan, our course will  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...s Plan to help grow the gym`s business by reaching out to new customers. Combined, the work you do in these assignments will help prepare you to do marketing for your own business. Feedback on your work will be provided in the form of automated expert solutions. You can also see feedback on your submissions from others in your peer group, and your submission to assignment 3 will be personally  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are  more...

Introduction to XML ...ing. Learn to read and write documents in XML, the key to new Web content and e-commerce. In this self-directed course you learn why XML is becoming a key standard on the Web, how it changes the way you write content, and how XML tags take your text through a maze of software from your desk to the user. You learn about the critical role of software called a parser that monitors the tags you  more...

Introduction to the Administration of a Medical Office ...ve topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The information and resources utilized in this course are used for evaluation and basic training purposes. Designed with the ?busy? professional in mind, the course also offers individualized assistance. The course is laid out in a ?4 week? time frame, assuming 5 hours per week; however, it may  more...

Internet Explorer 7 Series ...new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Internet Explorer 7  more...

Innovation in the Workplace ...itical skill for finding unique solutions to problems and new ways to improve on old processes. This series will help you to build your creativity and encourage it in others in productive ways that help your organization s bottom line. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...e clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML and what HTML is all about. This is the course to take if you have  more...

How To Master Time Management ... 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the journal, tasks, notes, reminders, the Calendar, and the  more...

How To Master Sales Skills ...ased on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The How to Master Sales Skills bundle  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget ...nkings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial is designed to take you step by step through the process with goto.com the most popular of the pay-for click search engines to achieve the fullest, optimum results. Buying targeted  more...

How to Critically Evaluate Your Business Plan ...eurship curriculum, which will help you solidify your own new business idea, write all sections of your business plan, launch your business, and finally, develop a plan to grow it. In order to write a winning plan, you first have to recognize what goes into a winning plan. This course will help you do that. You`re going to use seven critical questions to help you navigate the ins and outs of  more...

How to have an Effective Safety Committee ...ight, you really wish you had brought the food along. Our new safety course, How to Have an Effective Safety Committee, will not only show you how to plan for a safety committee, but will also show you how pack your conference room with the right committee members. You will learn how to get a fire started under them, get your committee cooking, gear them up for success, sustain interest with  more...

How to Beat Writers Block A program for the beginning and "blocked" writer who needs a jump-start. Through journal exercises, freefalling, modelling and "stream of consciousness" work, the writer learns to abandon the structures which have restrained their talent, and take on the craft from a whole new perspective.  more...

Hearing Conservation/Noise Control ...t the hearing of those mere mortals that work nearby. Our new safety course, Hearing Conservation / Noise Control, leads you through the causes of hearing loss as you gain the personal and noise reduction skills to deal with those persistent load noises. You`ll Marvel?, that even without super powers, the workers in your organization can use personal protective equipment that will safeguard  more...

Health Insurance Portability and Accountability Act Training This course will provide Health Insurance Portability and Accountability Act training. We will be covering the five pieces of HIPAA legislation Transactions, Code Sets, Privacy, Security, and Unique Health Identifier. All users interacting with Health Information are required by federal law to have HIPAA training. Designed for everyone that deals with the healthcare industry, this course is  more...

From Beans to Brew: Creating Characters This course explores how to create believable and lifelike characters. Explore character development from birth to death. This course explores how to create believable and lifelike characters. Students will utilize hands-on techniques to explore their own lives and the lives of those around them for inspiration and details. Armed with these ideas, students will then create new characters or add  more...

FrontPage 2000 Level 1 ...e examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage 2000. Students will learn the tricks to help them create, edit, and  more...

Expert Certificate Course in Medical Terminology ... your knowledge as you go along. Plus the added bonus our new terminology videos to accelerate your learning curve. Each video includes a workbook, so you can simultaneously see, hear and write terms ? the most effective way to remember spelling and pronunciation. The first two 25-minute videos go hand-in-hand with the first five course booklets to introduce you to the basics of terminology.  more...

Expert Certificate Course in Medical Billing ...also touches on the business acumen needed to market your new billing skills. This marketing knowledge will prove valuable when dealing with clients. Welcome to our Expert Certificate Medical Billing course All modules in the Medical Billing courses are comprised of teaching materials and exercises, plus online testing, all of which can be easily accessed at the student?s convenience. A  more...

Expert Certificate Course in Medical Coding ...d payments flowing. Learning this numeric language puts a new world of employment possibilities at your fingertips. This course offers expertly prepared material that will train you to become a professional medical coder in your own time and on your own terms. Working from your home or in a healthcare facility, you would assign the codes you learn to medical diagnoses and procedures. Another  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...for Medical Transcription). We don`t just train you for a new career. We give you access to a database that specializes in at-home employment. Loaded with an array of more than 2500 jobs, it gives you the opportunity to apply for jobs all over the country when you graduate. More than 50 companies have hired our grads, and the US Department of Labor forecasts the annual growth rate of the MT  more...

Expert Purchasing Management ...l, it isn't easy keeping up with evolving best practices, new technologies, and changing markets. But fortunately, there is a way for you to learn how to meet and exceed today's high standards for purchasing management excellence. The highly personal and interactive online course ?Expert Purchasing Management? will teach you everything you need to know to lead your purchasing department to new  more...

Excel 2002 MOUS ...ents will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in worksheet development, and  more...

Excel 2007 Level 2 ...Students will learn how to convert older workbooks to the new default XML-based file format; customize the Quick Access toolbar; use logical and financial functions; format worksheets using themes, styles, and page breaks; use 3-D references; ready workbooks for the Web; use templates to create workbooks; and insert and manipulate objects such as shapes and SmartArt diagrams into a  more...

Discover the Benefits of Self-Publishing! ...iption Fewer and fewer publishing companies are taking on new authors and self-publishing is becoming a very viable and profitable option for many authors. If you are considering self-publishing your book, this course will provide you with a systematic approach for accomplishing that task. You will learn how to format your manuscript so that it is ready for the printers; how to register your  more...

Defensive Driving What`s the most dangerous thing you do? You might hand glide? Sky dive? Hunt? Deep-sea dive? Smoke? No! They probably didn`t tell you in driver`s training, but the most hazardous activity in which you`ll ever engage is driving a vehicle on public roads. Welcome to Defensive Driving What`s the most dangerous thing you do? You might hand glide? Sky dive? Hunt? Deep-sea dive? Smoke? No! They  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...ill confirm or deny his hypothesis, and will often reveal new ideas to explore or ways to refine his idea. In this course, you?ll be working as an entrepreneur in your own sort of laboratory. Your simulated business partner has a hypothesis. As part of your experimental design, you?ll need to develop a business strategy, research and define your target market, analyze your competitive  more...

Design a Winning Business Based on Your Idea--Self-Directed ...ill confirm or deny his hypothesis, and will often reveal new ideas to explore or ways to refine his idea. In this course, you?ll be working as an entrepreneur in your own sort of laboratory. Your simulated business partner has a hypothesis. As part of your experimental design, you?ll need to develop a business strategy, research and define your target market, analyze your competitive  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...sfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven is the goal. It is essential to build on solid customer relationships, to listen continuously to recognize changing needs, and to earn the right to offer the very best solutions. Your customers expect leadership. As you  more...

Conducting Business in Latin America Business interaction between the United States and Latin America continues to increase, as does the demand for individuals who understand this unique region. Latin America is rich with resources and consumer demand for U.S. goods. This course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses. Conducting Business in  more...

Comprehensive Medical Coding Training Our course is a complete and comprehensive online training process to learn coding. It will take about 4 months to complete. It requires medical terminology. A Medical Terminology Course should be taken first. All necessary materials needed to take this course are included (with the exception of a medical dictionary). This includes the AMA`s CPT (procedure codes), and EasyCoder (ICD codes).  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...ilities. This course uses a revolutionary and innovative new teaching process known as the MIME (Mentoring Interactive Modular Education) method of instruction, which provides students with an ever present mentoring and instructive presence, as well as an extensive array of tools and resources to ensure that they excel in their training. MIME makes online learning easier, faster and more  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ... centre. This course uses a revolutionary and innovative new teaching process known as the MIME (Mentoring Interactive Modular Education) method of instruction, which provides students with an ever-present mentoring and instructive presence, as well as an extensive array of tools and resources to ensure they excel in their training. MIME makes online learning easier, faster and more efficient,  more...

Complete Paralegal Training Program (Self-Paced) A complete and comprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program. This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was  more...

Client/Server Development and Remote Data Access in Visual Basic ...he use of a website with a username and password given to new students. Some of the material takes the form of Word Documents with screen captures of Visual Basic Forms. The remaining material takes the form of actual Visual Basic source code and executables. As a result, the sample lesson for week 1 is presented here as a summary of the information that is part of the course material and the  more...

Certificate in Technical Writing For Current Technical Writers ...nhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical Writers is specifically developed for those seeking some of the following: A valid Certificate for work  more...

Certificate in Technical Writing ...nhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical Writing (Basic Level) is specifically developed for those seeking some of the following: A valid Certificate  more...

Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period  more...

Build a Powerful Marketing Strategy--Self-Directed A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...

Beat Writer`s Block with Journaling A program for the beginning and "blocked" writer who needs a jump-start. Through journal exercises, freefalling, modeling and "stream of consciousness" work, the writer learns to abandon the structures which have restrained their talent, and take on the craft from a whole new perspective.  more...

Basic Internet Specialist Certificate ...ally evolving medium. Every day or every month, something new is invented to make the Internet easier to use. This certificate program will cover this most important principle and will go a step beyond. By the end of this certificate program students will have gained enough knowledge to be an asset to any company. Who should take this program? Those students who need a basic understanding of  more...

Bartending at Home-Online ...he world of mixology! You will complete this class with a new appreciation for the art of bartending. This abbreviated bartending course is taught by Kellie Nicholson, instructor of ?Bartending the Easy Way.? Kellie?s 25 years of experience as a bartender is unparalleled and her students work all over the United States. Don?t miss out on your chance to be the next bar star! At the end of the  more...

An Introduction to Linux A Workshop Approach ... than 50 Linux distributions. The course is designed for new users as a way to familiarize themselves with Linux, but it does assume the user already has some distribution of Linux installed on their system. For those students who do not have Linux installed on their computer, we have provided access to the WinLinux2000 distribution, free of charge. This Web-based course is supplemented with a  more...

Adobe Photoshop 7 ... courses will take the guesswork out of the revolutionary new Adobe Photoshop 7 and give you the answers you want today. Learn Adobe PhotoShop 7 the fun and easy way. These 6 training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working  more...

Adobe PhotoShop CS ...tant for television networks, including CBS, NBC, TBS, TV New Zealand, and ESPN, as well as many other local television stations throughout the United States and the world; and as a Professional Speaker with National Seminars for over six years. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the  more...

Adobe PhotoShop CS to CS2 Upgrade ...st have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and more. Your expert-led training is presented by Harold Driver. Harold has a knack for simplifying technical information and complex concepts so that you are able to quickly understand and apply his  more...

Adobe Premiere 6.5 This self-paced CBT based training series will teach you intermediate through advanced techniques of Adobe Premiere 6.5 that you can apply to your work today. Welcome to Adobe Premiere 6.5 This self-paced CBT based training series will teach you intermediate through advanced techniques of Adobe Premiere 6.5 that you can apply to your work today. This program will take the guesswork out of the  more...

Advanced Certificate in Technical Writing ...l serve to help guide and administer the program. Open to new and existing technical writers and those seeking a new career track. No perquisites required. Course can be completed in as little as 3 months. Advanced Certificate in Technical Writing The Advanced Certificate in Technical Writing is born out of the concept that when given choices, adult learners can best choose for themselves a  more...

Adobe GoLive 6 ...s course will take the guesswork out of the revolutionary new GoLive 6 and give you the answers you want today. Learn Adobe GoLive 6 the fun and easy way. These three training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working  more...

Adobe Illustrator 10 ...s course will take the guesswork out of the revolutionary new Adobe Illustrator 10 and give you the answers you want today. Learn Adobe Illustrator 10 the fun and easy way. These three training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with  more...

Adobe InDesign 2 This computer-based training series will teach you intermediate through advanced techniques of Adobe InDesign 2 that you can apply to your work today. Welcome to Adobe InDesign 2 This computer-based training series will teach you intermediate through advanced techniques of Adobe InDesign 2 that you can apply to your work today. These self-paced training will take the guesswork out of the  more...

Adobe Pagemaker 7 ... program will take the guesswork out of the revolutionary new Adobe PageMaker 7 and give you the answers you want today. Learn Adobe PageMaker 7 the fun and easy way. These online courses allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working  more...

Adobe Fireworks CS3 ...ere Adobe's old ImageReady left off and comes packed with new features to set your designs up using html, java, and even CSS. With John Ulliman as your guide, you'll learn how to adjust, crop, and use filters on your digital pictures, scans and stock art. Plus, how to create composite images using layer techniques, adjustments and effects. This self-directed course can be completed within 90  more...

Adobe After Effects 5.5 This self-paced computer based training series will teach you intermediate through advanced techniques of After Effects 5.5 that you can apply to your work today. Welcome to Adobe After Effects 5.5 This self-paced computer based training series will teach you intermediate through advanced techniques of After Effects 5.5 that you can apply to your work today. This course will take the guesswork  more...

Accounting In An Hour ...new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and knowledge in the  more...

Access 2002 MOUS ...new features in Microsoft Access 2002 that set it apart from Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to manage multi-user databases. This  more...

Accelerate your Business Growth--Instructor-Led ...survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered  more...

Accelerate your Business Growth--Self-Directed ...survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered  more...

7 Steps to A Lot More Sales ...on participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases in sales and profits of 25%-100% or more in as little as 60-90 days without spending more money on traditional advertising! The course has proven to create sales and profit increases in all types of businesses regardless  more...

5 Steps to Effective Persuasive Business Communication ...arned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to  more...

Job-Seekers Workshop: 10 steps to a new beginning Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways  more...

Pay Per Click Search Engines-Boost Traffic to your Site The advent of pay-for click search engines now offers you the benefit of instant traffic. Achieving high rankings with the search engines can take as much as 4-6 months with a new site. With pay-per-click search engines people find you immediately after you set up your account and your bidding request is approved.  more...

Delegation - Leveraging Through Others ...from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online  more...

Adobe Photoshop CS4 Extended: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Mastery  more...

Adobe Photoshop CS3: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. If you  more...

Adobe Photoshop CS3: Advanced ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your  more...

Adobe InDesign CS3: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adam's  more...

Adobe Illustrator CS3: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. These  more...

Adobe Illustrator CS3: Advanced ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Unlock  more...

Adobe Flash CS4 Professional: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. This  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Advance  more...

Adobe Flash CS3 Professional: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Give your  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Explore  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get up  more...

Adobe Encore CS3: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe?  more...

Adobe Dreamweaver CS4: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Beginner  more...

Adobe Dreamweaver CS3: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe  more...

Adobe Dreamweaver CS3: Advanced ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your  more...

Adobe CS3 Web Design: Workflow ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Hone your  more...

Adobe CS3 Production Premium: Workflow ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Start  more...

Adobe CS3 Print: Workflow ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Learn how  more...

Adobe CS3 Design: Workflow ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Watch  more...

Adobe After Effects CS3: Essentials ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Discover  more...

Adobe After Effects CS3: Advanced ... the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get ready  more...

Windows 98 New Features This course will introduce students to the new features found in Windows 98, including Internet-related features. Creating a Web page using FrontPage Express and using the Online Help option are just two of the specific topics that will be covered.  more...

Building a Successful Team ...ription -- Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s needs  more...

How To Master Personal Career Course description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE:  more...

Interviewing Skills for Job Candidates ...t this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and how to negotiate the best offer if you are  more...

Advanced Claims Billing and Coding Practicum This course is designed for advanced medical billing and coding students that need practice in current applications such as electronic claims submissions, HIPAA claims issues, receiving sample claim reports, and the new Terrorism billing and coding requirements.  more...

SAP Business Information Warehouse (BI & BW) ... - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users Prerequisite: - Basic SAP skills (SAP101) - A general understanding of SAP terms Exam & Certificate: - approx. 35 questions - Certificate of Completion CPE credits: 6. 0 Includes: - 12 lessons,  more...

Java Programming with Java SE 6 0 Java Utilities ...of a variable in a given piece of code, and associate the new methods of the Math class with their corresponding functions. The wrapper classes - recognize what wrapper classes are and how they're used, and also use the utility methods of the Java wrapper classes to parse strings into numeric values, transform values back into strings or other primitive types, and test values.  more...

Library and Class Changes in J2SE 5 0 To examine the J2SE 5.0 changes to both the integration and core libraries, and to introduce the new AWT and Swing features  more...

Selections and Layers in Photoshop CS3 ... image components into layers. This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an assortment of lasso and marquee tools and the Magic Wand tool. The course also describes layers, and demonstrates how layer arrangement allows Photoshop users to edit the contents of each layer discretely. Users can modify text, shape,  more...

Manipulating Objects in Illustrator CS3 Adobe Illustrator CS3 provides numerous tools and techniques for manipulating objects and transforming your art in exciting ways. Its Layers panel enables you to organize complex artwork into objects, groups and layers, and work with many elements at once, or with a single object in isolation. This course will familiarize you with more advanced object selection and organization techniques,  more...

Sales Communications Foundations ...New York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help them discover the value of your  more...

Professional Selling in the Knowledge Economy Since the beginning of time, wealth and power have been associated with control of the dominant form of capital supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the economy. As we enter the 21st century, we have reached  more...

Views on Organizational Change ...new job role, new responsibilities, or fresh procedures is unique to you. The way that you react to change is intensely personal. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of this larger picture is a big help when  more...

Preparing for Change ...of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take advantage of the opportunities for personal growth that can accompany organizational change. You gain insights into how to learn, and when to learn.  more...

Developing Excellent Time Management Habits ...ponding to what we have been sent, rather than initiating new ideas. To avoid this, you need to develop techniques for handling paperwork, telephone calls, and e-mails to maximize their value, and minimize their disruptive potential. Technology makes it possible for us to be more efficient--get more done--in many different ways. But you need to make sure that you are really controlling the  more...

Integrating Change in Your Organization The business world is constantly moving, so you can never rest on your laurels. For the change process to be effective, you must incorporate the changes that you have made and, at the same time, create structures and mechanisms that are flexible enough to allow ongoing change when necessary. To do this, you need to develop committed and flexible teams, and create an atmosphere that allows open and  more...

Managing and Maintaining Brand Equity ...as a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over time, new competitors come into the market, consumer tastes change, fashions come and go and even lifestyles change. How can you respond successfully? By being ready for change and having a plan of action. This course gives brand  more...

Elements of Marketing Strategy ...d well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on your marketing strategy.  more...

Competitive Factors in Strategic Marketing ...new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor capabilities. Then you'll want  more...

The Role of Critical Thinking in Organizations In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...

Strategies for Facilitating Critical Thinking "Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined  more...

Get Your Career on the Fast Track Everyone has seen those TV shows from the '50s. The fathers went to work, worked hard, and got ahead. These people were your role models, your guides to succeeding in business. But if that's not happening, you ask yourself, "Why not?" The world is different now. Instead of job security, you need to focus on career security. In this course, you will learn more about today's new business  more...

Communication Skills for Successful Management Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...

Strategies for Transitioning into Management ...pertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an effective manager. Specifically, you'll receive tips on hitting the ground running, including how to prepare for the transition into management, develop  more...

Mentoring Effectively ...new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your protege. "Mentoring Effectively" will help you get  more...

Mentoring On-line ...e way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot??g??s, developing trust, using technology  more...

Starting the Change Process ...n end. The majority of organizations consider change as a new beginning--a bright new day. But is that really the case? Ask your employees how they feel about change, and they'll often say, "It's unnecessary--we're doing just fine as we are." For them, change is the end of an era; an abrupt cessation of a comfortable way of life. It's your job to ensure that your employees understand why change  more...

Managing the Change Process ...new job and it's everything you've ever wanted. You find your desk, meet your new colleagues, and try to carry on with your life. But things are different. Your PC isn't in the same place, the cafeteria doesn't have your favorite coffee, and your chair isn't quite right. This is how change feels. You're disoriented--things still work, but not in the same way. You're in a neutral zone where you  more...

Industry Overview Federal Government The Federal Government is the largest contractor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand  more...

The Oil and Gas Industry Overview Version 2 ...try. While oil companies face tough challenges in finding new sources of oil and gas to replace the old ones, the emerging oil demand and supply equation renders some of the world's most powerful nations increasingly dependent on some of the world's most unstable regions. As a result, companies are applying advanced technologies and improved processes to meet growing demand, as well as working  more...

The Food and Beverage Industry Overview Version 2 ...new dish does more for human happiness than the discovery of a new star," says Anthelme Brillat-Savarin in his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon them as the food and  more...

About 360-Degree Performance Feedback ...ds. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, private and non-profit sector organizations presently use 360-degree feedback. In fact, as of the mid-1990s, nearly all Fortune 500 and Fortune 1000 companies were using it. As well, many Global 2000 companies have incorporated this process as an essential complement to existing performance  more...

Business Coaching ...component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and behavior. This  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

The Contact Center and the Technical Support Agent ...erate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM strategies to their survival. The first  more...

Call Center Customer Service ...ce in a call center setting. This course for potential or new call center agents is designed to introduce the learner to the necessary information and tools required to professionally handle customer service calls in a call center environment. Becoming a great customer service representative requires having finely tuned communication skills. Therefore, it is suggested that the you take the  more...

The Customer Support Specialist CSS ...new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective,  more...

Cross-selling in a Customer Service Call ...lobal events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient solutions. At the end of this positive interaction, it makes sense to recommend additional or better products that will further  more...

ITIL Continuity and Availability Management ...es have had to face many disasters since the onset of the new millennium. There have been fires, hurricanes, tornadoes, floods, large-scale power outages, terrorist attacks, and damaging computer viruses, just to name a few. As businesses become more dependent on IT services, disasters such as these can disable or even ruin companies in the blink of an eye.The delivery and support of IT  more...

ITIL V3 - Service Design Processes IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for new or changed services. This course is intended to introduce learners to the Service Design processes.  more...

Advancing Service Expertise ...tment. These lessons are designed to foster awareness and new skills that deepen our customer service expertise. Gain techniques for personalizing customer interaction. Enhance your approach to customer assistance by giving it form in a structured plan. Understand the critical differences in specialized service when you are dealing with customers over the phone. And since technology now has an  more...

The EXCEL Acronym Instilling Service Excellence ...new levels of customer service commitment, it's helpful to have an easy way to remember additional concepts that can make you a service superstar. Since the goal is customer service excellence, this course uses the word E-X-C-E-L as an acronym for five important behaviors that impact the service mindset. It might surprise you, but seeking help and knowing where to find it can improve your  more...

Writing a Business Case ...duct development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when you consider that corporate investments are being subjected to increased scrutiny. Writing a good business case will help you justify resource allocation to key decision makers and secure  more...

Improving Your Cross-cultural Communications ...new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or  more...

Diagnosing and Planning ... your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the organization. Each organization is unique:  more...

Essentials of Internal Consulting You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you?What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you?This  more...

The Fundamentals of Exceptional Customer Service You've seen the ad campaigns that boast, "Customer satisfaction guaranteed." But in today's marketplace, satisfaction isn't enough. This course is designed to take your goals beyond merely satisfying the customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to  more...

Optimizing E-mail at Work ...l use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in order to take advantage of these opportunities. This course will tell you what makes e-mail unique and provide you with the skills to write, send, and receive business e-mail effectively. You will learn how to best use the features that are commonly  more...

E-mail as a Marketing Tool ...new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit from better  more...

Defining Emotional Intelligence ...stiny? For years, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often determine if people excel in  more...

Emotional Intelligence in the Workplace What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and  more...

Crafting Deals ...t. It could be anything--a promotion at your workplace, a new car, or maybe winning an argument. Recall the situation. How did you approach it? Were you confident about winning? Was the outcome what you wanted? So often, situations don't turn out in the desired way. In this course, you will explore ways to gain clarity and conviction about what you want and why you want it, as well as how to  more...

Preparing a Business Case ...to preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of  more...

Contracts in Commercial Transactions ...ness, whether it is a sale to a customer, the hiring of a new employee, the acquisition of a new company, or countless other formal and informal business practices. This course introduces the laws, which determine whether such agreements are legally binding and enforceable by the courts. To begin, this course explains the legal requirements for contracts and their different legal  more...

Assertiveness from Inside to Outside Do you sometimes wonder if there's a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Now is a good time to enhance your professional assertiveness skills if you  more...

Principles of Marketing - Product Strategy Principles of Marketing: Product Strategy offers the student an overview of the information required to classify consumer and business products, create and promote brand equity, and implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development  more...

Visual Studio 2005 with Visual Basic To identify various new features of Visual Studio 2005 and, given a scenario, use and configure some of them  more...

Visual Basic 2005 the Console Class and Security To identify the enhanced features of Visual Basic 2005, the Console class, and code security, and given a scenario, use some of these new features  more...

ADO NET 2 0 Data Binding and ASP NET 2 0 with Visual Basic To identify the enhanced features of ADO.NET 2.0, data binding, data manipulation, and ASP.NET 2.0 and, given a scenario, use some of these new features with Visual Basic 2005  more...

Setting up a Site and Adding Content in Dreamweaver CS3 Adobe Dreamweaver CS3 is a web site development authoring and editing tool, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS3, including configuring site properties and application preferences, adding content, and manipulating text. A look at the major interface elements of Dreamweaver CS3, and how to  more...

The Fundamentals of Effective Thinking Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking  more...

Introducing NET 3 5 and Visual Studio 2008 The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a  more...

Building NET 3 5 Applications with Visual Studio 2008 Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation, Windows Communication Foundation, Windows Workflow Foundation, ASP.NET  more...

Windows 2000 - New Features and Architecture To explain the positioning of Windows 2000 and describe its architecture, new features, and benefits  more...

Oracle Database 11g Getting Started with SQL and PL SQL New Features To recognize the scope and capabilities of enhancements to SQL and PL/SQL, including tools such as SQL*Plus and SQL Developer, and use them to create reports and scripts, browse and manage database objects, find subpatterns, and track dependencies  more...

Availability Features in Oracle9i To explain how the new features of an Oracle9i database support the maximum availability of a database  more...

Oracle Database 11g Installation and Upgrade Enhancements Recognize the enhancements to Oracle Database 11g's installation and upgrade processes, as well as its various post-upgrade steps, and recognize how to create a new database.  more...

Oracle Database 11g New Security Features identify the ways in which Oracle Database has enhanced security, including enhancements to Transparent Data Encryption and password security, and identify the steps for managing all aspects of security.  more...

Oracle Database 11g SecureFiles and Miscellaneous New Features Recognize the steps for enhancing the performance of large objects, caching query results, and performing other miscellaneous tasks in Oracle Database 11g  more...

Oracle Database 11g Database Creation Instance Management and Connectivity Identify the steps for creating a new Oracle Database 11g database and then configuring it and managing the instance, and also recognize the steps for configuring new Oracle Net Listeners and database connectivity  more...

Oracle Database 10g New Features in Security and Software Maintenance To use the new security and software upgrade features in Oracle 10g  more...

Oracle Database 10g New Features in VLDB Support To use Oracle 10g's new VLDB support features  more...