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PowerPoint XP Comprehensive ...osoft PowerPoint Help Create Presentations Create A New Presentation - About Creating A Presentation - Use The AutoContent Wizard - Use A Design Template - Use Multiple Design Templates - Create A Presentation From A Blank Presentation - Create A Presentation From An Existing One - Modify Slide Formats Use Slide Masters - About Slide Masters - Work With Slide Masters Copy,  more...

Word XP Proficient Expert ...ew - Outline View Create & Open Documents - Create A New Document - Use A Template - Open An Existing Document Save Documents - Use The Save & Save As Commands - Save A File For Use In Another Program Print Documents - Preview & Print A Document - Modify Print Settings - Print An Envelope - Print Labels Help In Word XP - Ask A Question - Microsoft Word Help Work  more...

Access 2002 Advanced ...e Upsizing Wizard Object Linking & Embedding Creating A New Table Switching To Datasheet View Entering An Object In A Table The Insert Object Command Linking An Object Viewing Objects Inserting A New Object Verifying A Link Importing Data Into Access The Import Spreadsheet Wizard Viewing Imported Data Linking Tables Properties Of Linked Tables Inserting Hyperlinks Setting  more...

Access 2002 Intermediate ...Northwind Database Customizing The Interface Creating A New Folder Other Options Changing The Default Database Folder Specifying Keyboard Behavior Setting Default Field Types & Sizes Creating A New Database Opening A Table Using Find Search Options Using Replace Filtering By Form Removing A Filter Creating An Advanced Filter Applying More Than One Filter Sorting In Form View  more...

Access 2002 Basic ...ctors Selecting A Record Navigating Records Creating A New Record Sorting Records Design View Primary Keys Data Types Switching Views Closing A Table Viewing Relationships Relational Databases Relationship Lines Queries Forms Navigating In Forms Viewing Reports Zooming In Zooming Out Displaying Multiple Pages Form Design View Data Access Pages Macros Modules Closing The  more...

Excel 2002 Basic ...dow Menu The Help Menu The Ask A Question List Box The New Blank Document Button The Open Button The Save Button The E-mail Button The Search Button The Basic Search Task Pane The Print Button The Print Preview Button The Spelling Button The Cut, Copy & Paste Buttons The Format Painter Button The Undo & Redo Buttons The Insert Hyperlink Button The AutoSum Button The Sort  more...

Excel 2002 Advanced ...tives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View Sorting Data Then By Sorting Using AutoFilter Using Custom AutoFilter The Data Form Dialog Box  more...

Outlook 2002 Volume 1 and Volume 2 ... Flag A Contact For Follow Up Contact Activity Tracking New Message To Contact Access A Contact's Web Page Map Of Contact's Address Using The Phone Dialer Filtering Contacts & Enhanced Mail Merge Importing Addresses Into Outlook Sharing Contact Information Conclusion Lesson 3: Task, Notes, And The Journal Introduction Lesson Objectives The Task Manager Creating A New Task  more...

Powerpoint 2002 Basic ...ect Previewing Changes Adding Bulleted Text Creating A New Bullet Creating A Subordinate Bullet Selecting Placeholder Contents Deselecting Text Applying A Background The Background Dialog Box Slide Outline View Saving Your Work The Save As Dialog Box Closing A Presentation Exiting PowerPoint Lesson 2: Basic Editing Introduction Lesson Objectives Opening An Existing  more...

Powerpoint 2002 Intermediate ...sition To Masters Exiting Slide Master View Inserting A New Slide Selecting A Layout Applying A Design Template Saving Your Work Lesson 2: Working With Pictures Introduction Lesson Objectives Entering Text Identifying Spelling Errors As You Type Checking For Spelling Errors In A Presentation Inserting A New Slide Applying A Content Layout Applying A New Design The Format  more...

Powerpoint 2002 Advanced ... Formatting AutoShapes Applying A 3-D Style Inserting A New Slide Inserting Other Objects Linking An Object Lesson 3: Preparing A Presentation For Release Introduction Lesson Objectives Opening A Presentation Containing Links Hiding A Toolbar Spelling & Style Options Inserting Comments Viewing A Comment Editing A Comment Hiding Comments / Markup Adding More Comments Locating  more...

Windows XP Basic ...ount Type Changing The Email Client Passport Creating A New User Account Naming The Account The Help And Support System Selecting A Topic The Index Button Related Subtopics The Search Component Adding A Topic To Favorites Deleting A Topic From Favorites Pop-Up Definitions The Related Topics Feature My Documents Accessing Help From An Application The "What's This?" Feature Using  more...

Windows XP Networking Internetworking ...ces System Folder Network Connections System Folder The New Connection Wizard Creating A New Connection Completing the New Connection Wizard Connection Properties Dialog Box The General Tab The Options Tab The Security Tab The Networking Tab The Advanced Tab The Network Setup Wizard Creating A Network Checklist The Network Troubleshooter Renaming A Connection Deleting A Internet  more...

Windows XP Advanced ... Removing A Language Restoring Default Settings Adding New Hardware Conclusion Lesson 2: Configuring And Customizing Introduction Lesson Objectives Installing Applications Using The Control Panel The Add/Remove Programs Window The Setup Wizard Opening A Newly Installed Application Uninstalling A Program The Uninstaller Power Options The Power Schemes Tab The Advanced Tab  more...

Word 2002 Basic ...The Help Menu The Ask A Question List Box ToolTips The New Blank Document Button The Open Button The Save Button The E-mail Button The Search Button The Basic Search Task Pane The Print Button The Print Preview Button The Spelling And Grammar Button The Cut, Copy & Paste Buttons The Clipboard The Format Painter Button The Undo & Redo Buttons The Insert Hyperlink Button The  more...

Word 2002 Intermediate ...New Features, AutoCorrect & AutoText Introduction Lesson Objectives Opening Word Overview Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing Formatting Comparing Formatting AutoCorrect  more...

Word 2002 Advanced ...n Break Creating A Different Header & Footer Creating A New Linked Or Embedded Object Deleting A Linked Or Embedded Object Inserting A Linked Or Embedded Object From File Drawing A Table Using The Eraser Centering A Table Text Wrapping Borders & Shading Entering Data In A Table Merging Cells Splitting Cells Using AutoSum Inserting A Row Calculating An Average Manually Resizing  more...

Foundations for Business Execution ...ve you ever sat in a meeting where your boss described a "new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization,  more...

Creating a Business Execution Culture ...alent in both your existing team members and in potential new hires. Will the same team still be right one year from now? What happens if one of your team members isn't thriving in the new execution culture? What if a team member simply needs a little help to execute better? Coaching for Execution will provide valuable information to ensure your team is executing to its fullest potential. Once  more...

Leading Business Execution ...on How many times have you and your team decided on new plans to make day-to-day processes more efficient, only to watch months slip by with those plans unexecuted? Why don't certain tasks get executed? Why do things stay the same, even when the change is critical to your team? This course provides you with techniques and strategies for executing business strategy, and more importantly,  more...

Leading Innovation ...very organization. But innovation doesn't pertain only to new inventions, products, or reworked designs. It also involves incremental improvements to the way things are done. Knowing how to build and support an innovative culture is an important skill for any leader to master. The impetus for innovation can come from the top of the organization, and it can come from the people engaged in  more...

Becoming a Manager Responsibilities and Fears ...al excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect for the role. Taking some time to consider how you can best direct your current  more...

Becoming a Manager Leading and Communicating ...ir objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very good at your last job, but now you will need to resist the temptation to continue doing it. For some time  more...

A New Manager and the Company s Future ...New Manager and the Company's Future Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a  more...

Recruiting and Selecting Candidates HRCI PHR ...oyment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in the  more...

Recruiting Talent ... or service to your customers. A company's people are the new competitive advantage. Those responsible for staffing organizations are not only challenged with finding adequate potential employees, but finding the right people for the positions they need to fill. This course explores two aspects of recruitment as one component of a sustainable talent management strategy: attracting the talent  more...

Improvement Methods and Implementation Issues in Six Sigma ...sure the optimal choices were made. Finally, risks to the new process need to be examined and minimized. This course looks at improvement methods and implementation issues in Six Sigma. It examines Lean methods used to reduce waste, such as cycle-time reduction, the Japanese principles of kaizen and kaizen blitz, and the application of Goldratt's Theory of Constraints. Also, it looks at tools  more...

Design for Six Sigma in the Organization ...isting designs at a later stage, DFSS focuses on creating new and better products and processes from scratch. It designs virtually error-free products and services from the very beginning and, due to its complementary methodology and amazing results, it is now adopted as a key strategy in Six Sigma implementations. This course will examine how Six Sigma combines DFSS methodologies and tools  more...

Six Sigma Process Improvement ...e into process improvement, you have the option to create new processes altogether or replace old processes with new ones. Six Sigma Champions generally choose to improve upon existing processes. This course is designed to help Champions learn how to use Six Sigma's Define - Measure - Analyze - Improve - Control (DMAIC) methodology to upgrade current processes. It also explores using Six  more...

Preparing the Exchange Server 2007 Infrastructure Preparing the Exchange Server 2007 Infrastructure Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Microsoft Exchange Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses  more...

Managing Exchange Server 2007 ...Server 2007, Configuration (Exam 70-236) One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a command line tool that allows administrators to easily manage the Exchange organization.  more...

Installing Windows Server 2003 Installing Windows Server 2003 Microsoft To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports  more...

Configuring and Troubleshooting User Access on Windows Vista Configuring and Troubleshooting User Access on Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is  more...

Managing and Troubleshooting Windows Vista Systems ...upport Technician Many of Microsoft Windows Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or  more...

Introducing Windows Server 2008 ...y, remote access, networking, and performance monitoring. New administration features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of administering Windows Server 2008 servers. Further enhancements to Terminal Services ensure that Windows Server 2008 maximizes the availability and flexibility of remote access and virtual  more...

Elements of a Cohesive Team Elements of a Cohesive Team Three elements are always present in any effective, cohesive team: open communication, cooperation, and trust. Like the strands of a cord, these elements hold the team together and give it strength. Without these elements, team members will not participate fully in team activities and they won't find true satisfaction in their work. When trust and open  more...

Transitioning into a Project Management Role Transitioning into a Project Management Role Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible  more...

Initiating and Planning a Project Initiating and Planning a Project Initiating and Planning are crucial phases in developing and executing any successful project. Companies that are embarking on a new project initiative must assign people to gather facts and decide what exactly they want to produce and how they are going to produce it. This course examines which factors should weigh in during the project selection process  more...

Configure Windows Vista Environments ...nterprise Administrator Microsoft has added several new features to the Windows Vista desktop environment, among them the new Aero Glass user interface and the addition of the Windows Sidebar which displays and organizes gadgets. This course describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista the new Aero Glass and Sidebar  more...

Configuring Windows Vista Applications ...ons that came standard with previous versions of Windows. New applications and improvements to existing ones are designed to increase security, productivity and ease of use. The default applications and features included with the Vista operating system depend on the version of Vista that is installed. This course covers many of these new applications and upgrades and explains their use  more...

Construction Safety Orientation Construction Safety Orientation This course is designed to inform new construction workers and site visitors in and around construction sites of the potential hazards and safe work practices associated with the construction industry. The content in this course is designed to comply with the intent of the applicable regulatory requirements - recognize hazards commonly found at construction  more...

Bloodborne Pathogen Awarenss ...in the workplace. This course has been updated to reflect new legislation for needlesticks in OSHA regulations for Bloodborne Pathogens that went into effect on April 18, 2001. The content in this course is designed to comply with the intent of the applicable regulatory requirements. The training requirements established under the Bloodborne Pathogen standard require an employer to allow for an  more...

Discover Word 2007 Level 4 ...ring professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools, and working with graphics. Additionally, you will learn about multimedia elements, online collaboration, and working on the Web. Technology Skills products combine audio, animation, and software simulation with a simple  more...

Discover Word 2007 Level 3 ...ring professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools, and working with graphics. Additionally, you will learn about multimedia elements, online collaboration, and working on the Web. Technology Skills products combine audio, animation, and software simulation with a simple  more...

Discover Word 2007 Level 2 ...ring professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools, and working with graphics. Additionally, you will learn about multimedia elements, online collaboration, and working on the Web. Technology Skills products combine audio, animation, and software simulation with a simple  more...

Discover Word 2007 Level 1 ...ring professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools, and working with graphics. Additionally, you will learn about multimedia elements, online collaboration, and working on the Web. Technology Skills products combine audio, animation, and software simulation with a simple  more...

Visual Studio 2005 with C Visual Studio 2005 with C# Microsoft To identify key new features of Visual Studio 2005 and to use and configure some of them  more...

Discover Powerpoint 2007 Level 3 ...ring professional documents through a fresh and efficient new look. Topics cover PowerPoint basics, creating presentations, working with slides, and working with text. Additionally, you will learn how to add graphics, add charts and tables, as well as learn tips on delivering your presentation. Technology Skills products combine audio, animation, and software simulation with a simple  more...

C 2005 the Console Class and Security C# 2005, the Console Class, and Security Microsoft To identify the enhanced features of C# 2005, the Console class, and code security, and to use some of these new features  more...

ADO NET 2 0 Data Binding and ASP NET 2 0 with C ADO.NET 2.0, Data Binding, and ASP.NET 2.0 with C# Microsoft To identify the enhanced features of ADO.NET 2.0, data binding, data manipulation, and ASP.NET 2.0, and to use some of these new features with C# 2005  more...

Discover Powerpoint 2007 Level 2 ...ring professional documents through a fresh and efficient new look. Topics cover PowerPoint basics, creating presentations, working with slides, and working with text. Additionally, you will learn how to add graphics, add charts and tables, as well as learn tips on delivering your presentation. Technology Skills products combine audio, animation, and software simulation with a simple  more...

Discover Powerpoint 2007 Level 1 ...ring professional documents through a fresh and efficient new look. Topics cover PowerPoint basics, creating presentations, working with slides, and working with text. Additionally, you will learn how to add graphics, add charts and tables, as well as learn tips on delivering your presentation. Technology Skills products combine audio, animation, and software simulation with a simple  more...

Discover Access 2007 Level 3 ... Into Access Importing Data Import Data Into A New Table Link To External Data Link To Another Access Database Table Working With Linked Tables Export Data From Access Exporting Data Export Data QUIZ 3. MANAGE AN ACCESS DATABASE File Formats & Compatibility New Access 2007 File Format Saving  more...

Discover Access 2007 Level 1 ...Open A Database What Is A Database? Creating A New Database Open An Existing Database Customize Access Access Options Customizing The Quick Access Toolbar Help In Access 2007 Microsoft Office Access Help Working In The Access Help Window Context Specific Help Office Diagnostics QUIZ 2. DESIGN A  more...

Discover Excel 2007 Level 4 ...ing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and functions, editing and formatting tools, working with graphics and charts, collaboration, and data analysis and management. Technology Skills products combine audio, animation, and software simulation with a simple user interface  more...

Discover Excel 2007 Level 3 ...ing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and functions, editing and formatting tools, working with graphics and charts, collaboration, and data analysis and management. Technology Skills products combine audio, animation, and software simulation with a simple user interface  more...

Discover Excel 2007 Level 2 ...ing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and functions, editing and formatting tools, working with graphics and charts, collaboration, and data analysis and management. Technology Skills products combine audio, animation, and software simulation with a simple user interface  more...

Discover Excel 2007 Level 1 ...ing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and functions, editing and formatting tools, working with graphics and charts, collaboration, and data analysis and management. Technology Skills products combine audio, animation, and software simulation with a simple user interface  more...

Oracle Database 10g New Installation and Configuration Features Oracle Database 10g: New Installation and Configuration Features Oracle To discuss the new installation and configuration features of Oracle 10g  more...

Oracle Database 10g New Data Loading Features Oracle Database 10g: New Data Loading Features Oracle To discuss new data loading features in Oracle 10g  more...

Oracle Database 10g New Automatic Management and Management Infrastructure Feat Oracle Database 10g: New Automatic Management and Management Infrastructure Feat Oracle To identify the new automatic management and management infrastructure features of Oracle 10g  more...

Oracle Database 10g New Resource Scheduling and Task-Management Features Oracle Database 10g: New Resource, Scheduling, and Task-Management Features Oracle To identify the new resource, scheduling, and task-management features of Oracle 10g  more...

Oracle Database 10g New Space Management Features Oracle Database 10g: New Space Management Features Oracle To identify the new space management features of Oracle 10g  more...

Oracle Database 10g New Storage Features Oracle Database 10g: New Storage Features Oracle To identify the new storage features of Oracle Database 10g  more...

Oracle Database 10g New Tuning Performance-monitoring and Analysis Features Oracle Database 10g: New Tuning, Performance-monitoring, and Analysis Features Oracle To use Oracle 10g's new tuning, performance-monitoring, and analysis features  more...

Oracle Database 10g New Backup and Recovery Features Oracle Database 10g: New Backup and Recovery Features Oracle To use Oracle 10g's new backup and recovery features  more...

Oracle Database 10g Using Flashback Oracle Database 10g: Using Flashback Oracle To recognize Oracle 10g's Flashback technology and use Flashback features  more...

Tracking and Reporting Progress Tracking and Reporting Progress Microsoft Project stakeholders have a vested interest in the project's progress so information needs to be tracked, recorded, and reported. A project manager needs to decide on the information to be tracked, and how to track it. Microsoft Office Project 2007 helps a project manager by making this process easy. Baselines and interim plans, for example, create  more...

Creating and Designing a Project Creating and Designing a Project Microsoft In the corporate world, the project is a fundamental building block. Each project in which a company engages is unique, and fulfills an individual or corporate goal. And each project comprises a series of related tasks that culminate in a project deliverable. Microsoft Office Project 2007 is a comprehensive tool for project managers responsible for  more...

Oracle Database 10g New Features in Security and Software Maintenance Oracle Database 10g: New Features in Security and Software Maintenance Oracle To use the new security and software upgrade features in Oracle 10g  more...

Oracle Database 10g New Features in VLDB Support Oracle Database 10g: New Features in VLDB Support Oracle To use Oracle 10g's new VLDB support features  more...

Oracle Database 10g Miscellaneous New Features Oracle Database 10g: Miscellaneous New Features Oracle To recognize how various new features are used in Oracle 10g  more...

Managing a Customer Focused Department Simulation ...a Customer Focused Department Simulation Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all  more...

Using Basic Control Charts in Six Sigma ...e control charts may be used as the beginning point for a new improvement initiative.This course deals primarily with basic control chart concepts and how they are created and analyzed in Six Sigma. It teaches methods of creating and analyzing key variable and attribute control charts. The course also identifies the control charts to use in specific situations and the various steps in the  more...

Interpersonal Communication Being Approachable ..., going to conferences, attending work events, starting a new job, and even going to social gatherings can be daunting, especially if you don't know anybody who will be there. Perhaps you worry about being ignored or not connecting with anyone and dread that awkward feeling of standing alone, off to the side. Do you wonder why people seem to be drawn to certain individuals in the room? Those  more...

Improving Communication in Cross-cultural Relationships Improving Communication in Cross-cultural Relationships Cross-cultural communication has assumed even greater significance in the current global business context where people from diverse cultures share common business goals and working spaces on a day-to-day basis. It is essential for a skilled communicator to recognize and deal with cross-cultural differences and other barriers in the way  more...

Oracle Database 11g Getting Started with SQL and PL SQL New Features Oracle Database 11g: Getting Started with SQL and PL/SQL New Features Oracle To recognize the scope and capabilities of enhancements to SQL and PL/SQL, including tools such as SQL*Plus and SQL Developer, and use them to create reports and scripts, browse and manage database objects, find subpatterns, and track dependencies  more...

Oracle Database 11g Using Dynamic SQL and Implementing Performance Improvements Oracle Database 11g: Using Dynamic SQL and Implementing Performance Improvements Oracle To recognize the steps for improving SQL and PL/SQL flexibility, usability, and performance, using dynamic SQL, language enhancements, and a variety of performance enhancements  more...

Oracle Database 11g Using Trigger Data Warehousing and Pivoting Enhancements Oracle Database 11g: Using Trigger, Data Warehousing, and Pivoting Enhancements Oracle To recognize the steps for improving performance, managing scalabilty, enhancing control and processing speed, and reducing network load using enhanced features such as compound triggers, SecureFile LOBs, and PIVOT operations  more...

Oracle Database 11g Using the PL SQL Debugger Collections and Data Warehousin Oracle Database 11g: Using the PL/SQL Debugger, Collections, and Data Warehousin Oracle To recognize ways to utilize the PL/SQL Debugger to analyze your code, identify the uses and benefits of collections, and identify the steps for employing data warehousing enhancements to improve query execution times.  more...

Fair Labor Standards Act FLSA ...came federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to respond to growing concerns about poor working conditions in many industries. The FLSA regulates wages, maximum hours of work and overtime, as well as child labor. This course enables participants to understand the main provisions of the act, helping both employees and employers understand their rights and  more...

Managing Projects within Organizations ...lmost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a good and proven method for managing projects. However, projects cannot be properly managed in a silo. Every aspect of project management  more...

Introducing NET 3 5 and Visual Studio 2008 Introducing .NET 3.5 and Visual Studio 2008 Microsoft The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio  more...

Building NET 3 5 Applications with Visual Studio 2008 Building .NET 3.5 Applications with Visual Studio 2008 Microsoft Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation,  more...

Creating and Defining a Project Creating and Defining a Project Microsoft To discuss the basics of project management and to begin creating a new project using Project Professional 2003  more...

Navigating the Web and System Maintenance with Windows Vista ...s Vista Microsoft Windows Vista ships with numerous new and improved management tools that allow the average user to easily secure and maintain their computer. Windows Vista also ships with Internet Explorer 7, which includes new features for browsing the Web, and protecting users from malicious web sites. This course discusses backup and restore features, including both file backups and  more...

Visual Studio 2005 with Visual Basic Visual Studio 2005 with Visual Basic Microsoft To identify various new features of Visual Studio 2005 and, given a scenario, use and configure some of them  more...

Work with Files Programs and Printing in Windows Vista ..., since the release of Windows 95. Windows Explorer has a new layout, featuring a Details pane that allows you to view extended properties and metadata of files. The Details pane also include a thumbnail of files that are a visual representation of the actual file. Locating files is also improved upon with the new instant search feature that is integrated into all explorer windows. This course  more...

Visual Basic 2005 the Console Class and Security Visual Basic 2005, the Console Class, and Security Microsoft To identify the enhanced features of Visual Basic 2005, the Console class, and code security, and given a scenario, use some of these new features  more...

Getting Started with Windows Vista Getting Started with Windows Vista Microsoft Windows Vista is Microsoft's much anticipated, latest release in the desktop operating system market. Vista includes many new features, most notably an updated graphical user interface, and numerous user-friendly features such as Windows Gadgets. This course discusses the hardware requirements necessary to implement Windows Vista, as well as  more...

ADO NET 2 0 Data Binding and ASP NET 2 0 with Visual Basic ADO.NET 2.0, Data Binding, and ASP.NET 2.0 with Visual Basic Microsoft To identify the enhanced features of ADO.NET 2.0, data binding, data manipulation, and ASP.NET 2.0 and, given a scenario, use some of these new features with Visual Basic 2005  more...

Windows Vista User Experience Windows Vista User Experience Microsoft To recognize the changes to the Windows User interface and new and enhanced Windows applications  more...

Setting up a Site and Adding Content in Dreamweaver CS3 Setting up a Site and Adding Content in Dreamweaver CS3 Adobe Adobe Dreamweaver CS3 is a web site development authoring and editing tool, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS3, including configuring site properties and application preferences, adding content, and manipulating text. A look at  more...

Problem Solving Determining and Building Your Strengths ...always possible to improve upon them, and even to develop new skills. To improve, you first need to assess your existing problem-solving style, identify your strengths and weaknesses, and develop an ongoing strategy for sharpening and building your skills. You also need to recognize the key barriers that lie in the way of effective problem solving your biases and develop techniques for reducing  more...

New Features Review of Microsoft Office XP New Features Review of Microsoft Office XP Microsoft To outline the key new features contained in Microsoft Office XP  more...

Office XP for the Advanced User Office XP for the Advanced User Microsoft To provide an overview of the new features and feature enhancements in the following Microsoft Office XP applications - Access, Publisher, FrontPage, and SharePoint Team Services  more...

New and Enhanced Features for End-Users in Office XP New and Enhanced Features for End-Users in Office XP Microsoft To provide an overview of the new and enhanced features in the following Microsoft Office XP applications - Word, Excel, Outlook, and PowerPoint  more...

Microsoft Access 2007 and Microsoft Publisher 2007 Microsoft Access 2007 and Microsoft Publisher 2007 Microsoft To recognize the new features in Microsoft Access 2007 and Publisher 2007.  more...

New Features for End Users in Microsoft Office 2007 New Features for End Users in Microsoft Office 2007 Microsoft To recognize the new features for end users in Microsoft Office 2007  more...

Microsoft Office Excel PowerPoint and Outlook 2007 Microsoft Office Excel, PowerPoint, and Outlook 2007 Microsoft To use the new features of Microsoft Office Excel, PowerPoint, and Outlook 2007  more...

Microsoft Office 2003 New Applications Microsoft Office 2003: New Applications Microsoft To describe the new applications in Microsoft Office 2003  more...

Microsoft Office 2003 New Features for Outlook Users Microsoft Office 2003: New Features for Outlook Users Microsoft To describe new features of Microsoft Office Outlook 2003  more...

Microsoft Office 2003 New Features for End Users Microsoft Office 2003: New Features for End Users Microsoft To describe new features of Microsoft Office Word, Excel, and PowerPoint 2003  more...

Microsoft Office 2003 New Features for Advanced Users Microsoft Office 2003: New Features for Advanced Users Microsoft To describe the new features of Microsoft Office Access, FrontPage, SharePoint Services, and Office Publisher 2003  more...

Business Writing Know Your Readers and Your Purpose ...pose for writing. Do you need to inform customers about a new policy, or do you need to persuade employees to adopt a new business practice? Knowing your purpose will focus your message, making it clear to readers why it is important to them. In addition, identifying who your audience is and what your purpose is will guide you in selecting an appropriate tone for your business message. Tone is  more...

Illegal Insider Trading Simulation ...ing-edge biotechnology company that has several promising new drugs in various stages of development. You own GenTronic Labs stock shares that you bought through an employee stock purchase plan. One day, your coworker and friend, Clay Lennon, tells you that in a few days, the FDA is going to announce its approval of GenTronic Labs new cancer drug. He also reveals that he plans to buy company  more...

Introduction to Business Analysis Essential Competencies ...ns, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after all the time and money wasted, and the problem continues. Business analysis aims to not only properly diagnose an issue, but determine the best solution to fix it permanently. Business analysts, who undertake this work,  more...

Preparing a Business Case ...to preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of  more...

Writing a Business Case ...duct development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when you consider that corporate investments are being subjected to increased scrutiny. Writing a good business case will help you justify resource allocation to key decision makers and secure  more...

Discover Windows 7 Level 1 Discover Windows 7: Level 1 Microsoft Discover Windows 7 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also  more...

Discover Windows 7 Level 3 Discover Windows 7: Level 3 Microsoft Discover Windows 7 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also  more...

Discover Windows 7 Level 2 Discover Windows 7: Level 2 Microsoft Discover Windows 7 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also  more...

The Customer Service Representative CSR ... Library It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSR) and support centers have a vital role to play  more...

Outlook XP Proficient Expert ... - Navigate Contact Items Create Contacts - Create A New Contact - Create A Contact From E-Mail The Contact Form - The General Tab - The Details Tab - The Activities Tab - The Certificates Tab - The All Fields Tab Manage Contacts - Edit Contact Items - Print Contact Items - Organize Contacts - Sort Contacts Communicate With Contacts - E-Mail A Contact - Send Contact  more...

Excel XP Proficient Expert ... & Open A Workbook - What Is A Workbook? - Creating A New Workbook - Use A Template - Open An Existing Workbook Save A Workbook - Use The Save & Save As Commands - Save A File For Use In Another Program View A Workbook - Normal View - Page Break Preview - Create Custom Views - Change Zoom Setting - Split A Worksheet - Freeze Rows & Columns Print Workbooks - Print  more...

Access XP Proficient Expert ...ons Import Data To Access - Importing Data - Into A New Table Export Data From Access - Exporting Data - Export Data Publish A Database To The World Wide Web - Access & The World Wide Web - Data Access Pages - Create A Data Access Page Access XP / 2002 (Expert) Build & Modify Databases Build A Relational Database - Defining Relationships - Establish A  more...

Introduction to Request Fulfillment ...time, and a quick turnaround for example, someone needs a new password, to change an existing password, or they need to add a new software program to their machine. It is important for organizations to be able to manage these demands in an efficient way by having processes mapped out for these repetitive requests, and having dedicated staff to support these requests. This course provides an  more...

Request Fulfillment Process Interfaces and Challenges ...d you think if you called your Internet provider to get a new password, and they told you it was going to be a week before they could resolve your request? Or even worse, imagine them not being able to do it at all because of poor planning. Efficient request fulfillment is critical to keeping your customers happy. And in order to perform well, you need a clear definition of the types of  more...

Service Design Processes Service Design Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for  more...

Green Business Planning Sustainability Strategies Green Business: Planning Sustainability Strategies Environmental sustainability holds a different meaning for every organization and every individual, and although it's implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources human,  more...

Introduction to Green Business Sustainability ...epts of green business and sustainable enterprise are not new, they are becoming increasingly vital in today's business climate. Natural resources are being depleted at previously unheard of levels, organizations are faced with new challenges in resource and waste management, and consumers are becoming more curious about the origins and environmental footprint left by the products they consume.  more...

Strategies for Transitioning to Technical Management Strategies for Transitioning to Technical Management As you transition from being a technical professional to being a manager, your relationships with coworkers inevitably change. Before you were promoted, you were their colleague, but now you're expected to manage and lead them. How do you make the switch? This course describes strategies for establishing new relationships with former peers  more...

OSHA 300 Recordkeeping ...will cover OSHA's revised recordkeeping requirements, the new recordkeeping forms, and offers a number of opportunities for you to practice classifying a case's recordability. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify forms and information required for OSHA 300 recordkeeping; describe measures  more...

Mentoring Effectively ... Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist  more...

Mentoring On-line ...e way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot g s, developing trust, using technology  more...

Professional Networking Essentials Professional Networking Essentials Do you have a strong professional network of people who can help you move forward professionally? Does the thought of networking scare you because you feel uncomfortable in situations where you're expected to be outgoing and make conversation with people you don't know? Regardless of your strengths and weaknesses, situation or occupation, a key factor in  more...

Windows Vista Mobile Computing and Troubleshooting ...course covers Vista s focus on mobility, and explains the new and updated features related to the various mobile platforms such as laptops, Tablet PCs, and handheld devices. Vista s Mobility Center, where display and energy use settings can be configured is described, along with Vista s Sync Center which allows synchronization between mobile and desktop devices. This course also covers  more...

Windows Vista Network Connectivity ...he Internet or to other computers. Windows Vista includes new features and enhancements designed to make networking easier, safer, and more reliable for both home and business users. With the explosion of wireless networking products available for both home and business environments, Vista includes many new features and upgrades to Windows wireless networking technology. Along  more...

Security in Windows Vista Security in Windows Vista Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator In today s computing reality, security has become the number one concern of administrators and regular users alike. Windows Vista builds on Microsoft s existing security mechanisms, such as Group Policy within Active Directory and Local Group Policy Objects to provide  more...

Sales Communications Foundations ...ons Foundations William Safire, a columnist for the New York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your  more...

Introduction to Program Management ...in a program management environment, there is an entirely new set of skills and knowledge a program manager must possess in order to be successful in this role. This course provides an introduction to program management and the roles and responsibilities required of the program manager. Specifically, learners will be introduced to the importance of program management and the value of a program  more...

Professional Selling in the Knowledge Economy Professional Selling in the Knowledge Economy Since the beginning of time, wealth and power have been associated with control of the dominant form of capital supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the  more...

Dealing With Sexual Harassment Simulation ...hs ago. Sexual harassment training was an element of your new employee orientation. Your boss, the life underwriting manager, has always been nice to you, but lately has begun complimenting your appearance in ways that you feel are inappropriate. When your boss asks you out on a date and says that you should accept in order to get a promotion and raise, you will need to take action to deal with  more...

Selections and Layers in Photoshop CS3 ... image components into layers. This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an assortment of lasso and marquee tools and the Magic Wand tool. The course also describes layers, and demonstrates how layer arrangement allows Photoshop users to edit the contents of each layer discretely. Users can modify text, shape,  more...

Manipulating Objects in Illustrator CS3 Manipulating Objects in Illustrator CS3 Adobe Adobe Illustrator CS3 provides numerous tools and techniques for manipulating objects and transforming your art in exciting ways. Its Layers panel enables you to organize complex artwork into objects, groups and layers, and work with many elements at once, or with a single object in isolation. This course will familiarize you with more  more...

Doing Business on the Internet ...dvancements in technology have enabled the development of new business models, the impact of these changes on issues related to the protection of personal and business information has been immense. Protecting personal information regarding customers, while still ensuring that detailed customer records are kept, is a difficulty faced by almost all companies that engage in Internet-based  more...

Business Ethics Simulation ... nailer designed for roofing and framing contractors. The new nailer is enjoying quite a bit of initial success. Word of mouth has been great, users are extremely pleased with the product, and the nailer promises to be a star in G&B's overall tool offering, barring unforeseen complications. In this simulation, you will test your ability to promote ethical behavior and to balance this behavior  more...

Moving Into a Management Role Simulation ... also need to resolve conflict between team members. As a new manager, you will need to resist the temptation to continue doing your old job. When Sonya assigns your team to handle the launch of your company\'s newest electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure the success of the launch, you will have to  more...

Leadership and Management Simulation Leadership and Management: Simulation Specializing in the film and television industries, Limelight Connections is a web-based, career-search company headquartered in Los Angeles, California. As part of the marketing team, you have been with Limelight for just under two years. Your dedication, industry knowledge and hard work have paid off, recently earning you a promotion to manager of the  more...

Leading Change ...nother. The change process isn't simply about introducing new systems it's about leading people from an old way of working to a new way of working, and it's vital that you lead the change through to completion It's important to recognize that your role is to support individuals through the transition and remove obstacles that can hinder a smooth transition from one process to another. This  more...

Measurement Assessment and Metrics ...ce Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance. This course explores data  more...

The Imperatives of Innovation and Leadership in Strategy The Imperatives of Innovation and Leadership in Strategy This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and  more...

Overview of Project Mgmt PRINCE2 2009-aligned ...lmost every work effort is a project, from constructing a new building within a university campus to designing and delivering a new line of technology products. As projects become the primary method for getting things done and effecting organizational change, it is crucial to follow a recognized, accepted methodology for managing projects. This course introduces you to PRINCE2 project  more...

Cisco CVOICE 8 0 QoS Mechanisms ...echanisms. MQC allows network administrators to introduce new QoS mechanisms and reuse available classification options. This course outlines how to implement QoS policies using MQC, and introduces the concepts of classification and marking. It explains the different markers that are available at the data-link and network layers, and identifies where classification and marking should be used in  more...

Moving Business Services Into the Cloud ...IT services and how aspects of cloud services can present new opportunities to businesses. It outlines strategic implication and provides tips on how businesses can attempt to measure the value of transitioning to cloud computing. This course presents cloud-enabled business models, an example of a cloud adoption lifecycle, the cloud computing reference model, concerns about cloud governance and  more...

Professional Networking Essentials Developing Confidence ... Why can some people walk into a room and start making new acquaintances almost immediately? It's as if they're hardwired to know how to introduce themselves and establish a relationship with everyone they meet. Wouldn't it be great to have that kind of finesse with people and be able to network with ease? The reality is that while networking may seem intimidating or awkward at first, it's  more...

Illustrator CS4 Getting Started Illustrator CS4: Getting Started Adobe Adobe Illustrator CS4 has become one of the most recognized names in the world of vector graphic design. This application allows you to intuitively illustrate everything from small business logos to commercial-scale art projects. This course introduces you to Illustrator's basic features including the improved interface, general concepts behind vector  more...

Creating Interactive Pages in Dramweaver CS4 Creating Interactive Pages in Dramweaver CS4 Adobe Adding interactivity to web pages enhances the functionality and overall appeal of a site. Dreamweaver CS4 allows developers to increase web site interactivity by using forms and behaviors. The application also includes the Spry framework for Ajax, allowing Dreamweaver users with no advanced programming knowledge to quickly and easily  more...

Cascading Style Sheets in Dreamweaver CS4 ...ng general properties from CSS. This course explores this new interface feature along with other CSS features including a set of prebuilt CSS layouts complete with educational inline comments, access to the Adobe CSS Advisor web site, and CSS management features that facilitate moving CSS rules from page to page and converting inline CSS to CSS rules. This course examines the process of  more...

Setting Up a Site Adding Content in Dreamweaver CS4 Setting Up a Site & Adding Content in Dreamweaver CS4 Adobe Adobe Dreamweaver CS4 is a versatile web site development application, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS4, including configuring site properties and application preferences, adding content, and manipulating text. A look at the  more...

The Time Value of Money Investment Decisions for Non-financial Professionals ...ween investment options in assets, plants and equipments, new businesses, advertising campaigns, employee training, or technology, based on their future cash flow expectations. It is important for you to make sound financial decisions to allocate your organization's resources most effectively and ensure the best return possible on them. This course attempts to familiarize you with the concept  more...

Diversity Awareness Simulation Diversity Awareness: Simulation You're employed as an account manager for NGF Integrated Products - a US-based circuit board manufacturer. As a result of expansion into new sales territories, your company has been broadening its workforce, and employee diversity is starting to be addressed more formally. As a participant in the new training initiative, you've been sent to a diversity  more...

MS Word for MAC 2011 Getting Started ... Getting Started Microsoft Word for Mac 2011 is the newest version of Microsoft's word processing tool for the Mac platform. It offers a streamlined interface and features that allow you to create attractive and engaging documents. The ribbon, which is unique to Microsoft Office, organizes Word's many features into related tabs and makes it easier to quickly access those you need. And if  more...

ORACLE DATABASE 10g NEW FEATURES ORACLE DATABASE 10g: NEW FEATURES Oracle  more...

Operations Management Product Service Management ...re range of product life cycle - from the conception of a new product or service idea, to its design and launch, and later through its growth, maturity, and decline stages. Operations aspects of product management are very vital to the success of new and existing products and services. Every organization conducts product management activities, whether knowingly or unknowingly, that integrate  more...

Oracle Database 11g R2 Using Monitoring Tuning RMAN ...image copies for fast recovery, restoring a database to a new host, and using a backup control file for recovery and performing an automatic tablespace point-in-time recovery (TSPITR) are also covered. It also discusses how to monitor the progress of RMAN jobs, including how to interpret RMAN output such as messages and error stacks. This course is one of a series in the SkillSoft learning path  more...

Marketing Essentials Promotion ...d campaigns that help expand existing markets and develop new customer relationships. You will learn about the key characteristics of different forms of advertising and promotional vehicles, including the reach, benefits and cost of both traditional and more modern approaches such as social media networking and other forms of online marketing. This course will also discuss the concept of return  more...

Marketing Essentials Marketing and Ethics Marketing Essentials: Marketing and Ethics What role does ethics play in marketing? What is corporate responsibility and how is it linked to marketing? In order to develop strong and lasting customer relationships, organizations must ensure their marketing practices are fair, honest, and accurate about their product and service offerings. While marketing is a key business function, it also  more...

Marketing Essentials Introduction to Marketing Marketing Essentials: Introduction to Marketing How do you know what consumers really want? How do you know which consumers to go after and how to get them interested in your products and services? You need to develop an effective marketing strategy. Marketing is a core business process that helps companies develop strong relationships with consumers - it is used to identify the right  more...

ORACLE DATABASE 11g SQL PL SQL NEW FEATURES ORACLE DATABASE 11g: SQL & PL/SQL NEW FEATURES Oracle  more...

The Active Directory Infrastructure in Windows Server 2008 ...ent server operating system released from Microsoft. With new roles specific to Active Directory, along with notable improvements in security, networking, and performance, Windows Server 2008 is designed to increase reliability and flexibility to any server infrastructure. Read-only domain controllers are introduced and described in this course, with demonstrations on how they can help improve  more...

Determining Application Compatibility for Windows 7 ...ne of the main issues with upgrading client machines to a new operating system is ensuring that applications will still run without issues for the users. Microsoft enables administrators to use the Application Compatibility Toolkit to collect information about the applications and then test and mitigate any issues that may have been detected. This course discusses ACT and how to use it to  more...

Planning for Windows 7 Deployment ...astructure environments. Microsoft has improved and added new tools to help deploy Windows 7 throughout networks using images. Administrators can use tools provided by Microsoft to analyze their IT networks to determine the best deployment strategy. This course discuss the deployment tools and methods, Windows 7 editions and requirements, and licensing. It also demonstrates how to analyze the  more...

Configuring Network Application Services in Windows Server 2008 ...guration (exam 70-643) Windows Server 2008 includes new components to facilitate the processes of hosting, licensing, and delivering audio and video media. This course covers the new Digital Rights Management features that let you assign policies based on who is accessing your media, along with new SharePoint services that allow for the collaboration and content management of your  more...

First Time Manager Challenges First Time Manager: Challenges High expectations are often placed on first-time managers. Along with these expectations comes the pressure to succeed and the need to prove you belong in a management position. Establishing credibility early and building new working relationships can go a long way in helping a first-time manager succeed in adjusting to his or her new responsibilities. This  more...

First Time Manager Meeting Expectations First Time Manager: Meeting Expectations One of the most exciting and challenging changes that comes with moving into a management role, is the need to take a more strategic view of the work you are doing. As a first-time manager, you have to develop a greater awareness of how your own work, and the work of those in your department, fits in with the organizational vision. You need to know  more...

First Time Manager Understanding a Manager s Role ...t Time Manager: Understanding a Manager's Role Most new managers don't realize how much their new role differs from that of an individual contributor. Often, they have misconceptions about what managing entails, and they may be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a manager are very different. This  more...

Network Access Security in Windows Server 2008 ...guration (Exam 70-642) Windows Server 2008 provides new services and capabilities for controlling and securing network access. This course discusses the new Network Access Protection application programming interface (API) and how it restricts network clients based on policies and enforces a minimum state of system health. It also introduces the Network Policy Server (NPS), which is  more...

Name Resolution in Windows Server 2008 ...eatures in Windows Server 2008. With full support for the new, longer addresses of the IP version 6 protocol specification, along with continued support for the native IP version 4 specification, DNS in Windows Server 2008 is tailored to organizations of all sizes. This course explores the Windows Server 2008 DNS Server Role, its configuration, and the administration of DNS using the Server  more...

Active Directory Certificate Services in Windows Server 2008 ...n (Exam 70-640) Windows Server 2008 introduces many new enhancements to the already popular certificate management service. This course covers Certificate Services in Windows Server 2008, which can be used to employ cost effective public key technologies into your organization, allowing for secure and efficient communication within your network. It describes new support features that  more...

SharePoint 2010 New Features for End Users ...New Features for End Users Microsoft Microsoft SharePoint Server 2010 contains a number of new features and enhancements specifically geared at improving the end user experience. These include enhanced remote file-editing capabilities using Web Apps and mobile devices, improvements to team sites, and enhancements in social computing. This course explores the SharePoint Server 2010  more...

MS SharePoint 2010 New Features for Power Users ...New Features for Power Users Microsoft SharePoint Server 2010 offers a number of new features and enhancements that help to ease the day-to-day tasks of power users. There are a number of changes to the SharePoint 2010 interface, as well as changes and enhancements in the method and location of accessing specific options. This course explores the enhanced SharePoint 2010 UI, the Getting  more...

Managing SharePoint 2010 Pages Components ...g pages and web part pages. SharePoint 2010 also offers a new page type, referred to simply as a page. Organizations store and organize documents on SharePoint in a number of ways, and the management of this document storage is a common power user task. Workflows enable you to streamline the execution of existing business processes using SharePoint, and Web Parts provide additional  more...

Configuring DNS in Windows Server 2008 ...eatures in Windows Server 2008. With full support for the new, longer addresses of the IP version 6 protocol specification, along with continued support for the native IP version 4 specification, DNS in Windows Server 2008 is tailored to organizations of all sizes. New DNS support for Read-Only Domain Controllers provides primary read-only zones that add security and increase network  more...

Group Policy Objects Strategy in Windows Server 2008 ... 2008, Active Directory Configuration (Exam 70-640) New Group Policy features in Windows Server 2008 allow for improved centralized management and configuration of computers in an Active Directory (AD) environment. Group Policy Management Console (GPMC) version 2 is a built-in feature in Windows Server 2008 and includes new templates, new import and export options, and a new Starter Group  more...

Active Directory Objects in Windows Server 2008 ... (Exam 70-640) Windows Server 2008 includes several new and improved Active Directory features. The most notable change is the renaming of Active Directory Services to Active Directory Domain Services. Further administration and security enhancements make Windows Server 2008 the most complete out of the box version to date. This course explores new account policy and fine-grain password  more...

Exchange Server 2010 Administrative Tools Exchange Server 2010 Administrative Tools Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) The Exchange Management Console (EMC) and the Exchange Management Shell (EMS) are still the primary management tools for Exchange Server 2010. The Exchange Control Panel (ECP) is a new browser-based tool that allows administrators and end users to  more...

Installing Configuring Exchange Server 2010 Installing & Configuring Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Exchange Server 2010 provides new levels of reliability, flexibility, and ease of administration. This course demonstrates how to complete a typical installation of Exchange Server 2010 and how to install additional Exchange Server roles. Also  more...

Planning for Exchange Server 2010 Planning for Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Microsoft Exchange Server 2010 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, there has been key improvements in the areas of security and compliance, unified  more...

Access Control in Windows Server 2008 R2 Access Control in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 R2 has improved on a number of access control features introduced in Windows Server 2008 and also provides some new functionality. This course examines the advancements in access control, including the introduction  more...

Cisco Switch 1 0 Implementing Spanning-Tree Cisco Switch 1.0: Implementing Spanning-Tree Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Multiple active paths between switches can cause loops in the network topology. This can cause duplication of frames being forwarded. To prevent loops while providing path redundancy, you can use Spanning Tree Protocol (STP). One  more...

Digital Payments Digital Payments To identify the main components of Internet commerce payment systems and to recognize new and recently outdated payment trends.  more...

Cisco TSHOOT 1 0 Maintaining Troubleshooting Network Security Solutions ... of complexity to the network and introduce a plethora of new potential problem causes. Security features tend to focus on restricting the flow of traffic, and because of that, engineers should be aware of the features implemented at each point in the network and how they affect network connectivity. Another important aspect of troubleshooting in a secured network is that the actions that an  more...

Existing Infrastructures Branch Deployments in MS Win Server 2008 ...rver 2008 server and functional level, or the addition of new Windows Server 2008 servers and the migration of Active Directory objects using the Active Directory Migration Tool (ADMT). When administrators restructure an enterprise, they must also consider servers, client operating systems, non-Windows services, and applications that may no longer function properly in a Windows Server 2008  more...

Win Server 2008 Application Server Mgmt App Provisioning ...ndows Server Terminal Services capability and adds an all new and powerful virtualization hypervisor layer Hyper-V. This course covers Terminal Services Web Access, RemoteApp, Gateway, Session Broker, and Licensing. This course also covers Hyper-V implementation and deployment. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO: Windows Server 2008, Server  more...

Windows Server 2008 Management Delegation ...ional Windows Server 2008 Server Administrator Many new features have been introduced with Windows Server 2008 that make managing servers easier. The new Server Manager is an MMC console that integrates several management tools into a single intuitive interface and Windows PowerShell is a new command-line tool that helps you automate system administration. This course discusses system  more...

Planning Active Directory Group Policy for Win Server 2008 Planning Active Directory & Group Policy for Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Windows Server 2008 includes many enhancements to Active Directory and Group Policy. This course covers new AD roles, such as RODC, new AD functional levels, new Group Policy features, and ADMX files. This course is one in a series that covers  more...

Improvements to Role Services in Windows Server 2008 R2 ...improvements to many server role services as well as some new additions. This course focuses on the advancements made to the increasingly popular Hyper-V server role, which now closely integrates with a number of other roles services. It also presents the recent changes to the Terminal Services role, which is now referred to as Remote Desktop Services and introduces the new remote connectivity  more...

Management Improvements in Windows Server 2008 R2 ...ows Server 2008 R2 offers a number of improved as well as new features, especially in the area of management, virtualization, and server availability. This course begins with a focus on new management capabilities provided by Server Manager including the new Server Manager cmdlets and the ability to administer remote servers. PowerShell was introduced in Windows Server 2008 but has been more  more...

Active Directory Doman Services in Windows Server 2008 R2 ...rovements to existing features as well as the addition of new functionality. This course introduces the changes to Active Directory Domain Services administration including a review of key considerations when installing a new Windows Server 2008 R2 domain controller to your AD DS infrastructure and the new Active Directory Administrative Center (ADAC) provided for easier Active Directory object  more...

Designing Data Security High Availability in MS Win Server 2008 ...ions for recovery and redundancy, including a look at the new Windows Server Backup utility in recovering directory services, full servers, or individual objects. It also describes how Network Load Balancing and Failover Clustering features increase service availability. This course covers the objectives for Microsoft exam 70-647 PRO: Windows Server 2008, Enterprise Administrator. Passing the  more...

The Aerospace Defense Industry Overview Version 1 ...larly the defense sector. As it adapts to the entrance of new global companies, the industry is moving towards a highly globalized supply chain. This course is designed to help learners understand the key concepts, terminology, issues, and challenges of the aerospace and defense industry, and to summarize the strategies employed to meet some of those challenges. It will review the two main  more...

The Capital Markets Industry Overview Version 1 ..., improving existing risk management processes, deploying new technologies, and by expanding their operations in developing markets, industry players are adopting unique strategies to succeed in the aftermath of the financial crisis. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the capital markets Industry, and strategies  more...

The Chemicals Industry Overview Version 1 ...hese challenges by improving existing processes, applying new supply chain management techniques, expanding the specialty chemicals business, and developing industrial biotechnology. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the chemicals industry. It will identify the main sectors of the chemicals industry and its  more...

The Broadcasting Entertainment Industry Overview Version 1 ...nment Industry is tasked with engaging its consumers with new and traditional forms of entertainment. The industry players deliver films, television programs, music, radio programs, electronic media, books, news, and an ever expanding array of entertainment products. It provides its customers throughout the world with access to these activities through an expanding number of media devices and  more...

The Banking Industry Overview Version 3 ...kets changing the landscape of global economic wealth and new generations of customers demanding faster and more innovative products, the industry players adopt unique strategies to overcome these challenges and move forward to deliver financial objectives to people and organizations. This course is designed to help learners understand key concepts, terminology, issues, and challenges  more...

The Utilities Industry Overview Version 1 ...st adapt to a changing regulatory environment and embrace new technologies to succeed. The utilities industry must also meet growing customer demands for its services, find sustainable sources of green energy, and control its business costs, while, at the same time, funding major projects for the future. Utilities companies are dedicated to solving these challenges by incorporating  more...

The Education Industry Overview Version 1 ...responsible for training individuals of all ages to learn new skills, obtain employment, and spur economic growth, by delivering education in traditional classroom settings or via distance training over the Internet. The education industry must adapt to the challenges of containing costs, differing views on standardized learning, competing for students, and adapting to changing economic needs.  more...

The Information Technology Industry Overview Version 3 ...cal advances. It provides value to customers by embracing new trends, such as cloud computing, virtualization, and mobile application solutions to keep their customers ahead of the competition. It must also be sensitive to changing customer needs and be driven by new business opportunities as they emerge. Although the industry is continually challenged by intense competition, cost pressures,  more...

Diversity and You ... respond to demographic and social changes that introduce new languages, cultures, values, and attitudes to the workplace, so must you as an individual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations in and out of the  more...

The Importance of Diversity and the Changing Workplace ...people essentially cut from the same cloth, so where will new ideas come from? How will the group have the ability to understand things from a different point of view? Without diversity in the workplace, organizations run the risk of becoming monocultural and only viewing things from a very limited perspective. The organization provides the structure for operation of the business and often  more...

Managing Experienced Managers ...provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term goals. Managers with highly developed skills manage their teams and subordinates more efficiently, reduce overall employee turnover, and increase the organization's performance. In this  more...

Managing New Managers ...New Managers People are the most important part of any organization. Developing tomorrow's organizational leaders requires a continuous commitment by managers and HR professionals to prepare new managers to grow into leadership roles. New managers must be properly oriented and trained when moving to their new positions. But training is an ongoing process, and mentoring is one key strategy  more...

Delegation Essentials Overcoming Delegation Problems Delegation Essentials: Overcoming Delegation Problems Like most other skills required to manage employees effectively, delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee  more...

Virtualization Management in Essentials 2010 ...verting physical machines to virtual machines or creating new virtual machines based on templates or from virtual hard disks. Virtualization Management in Essentials allows midsized and small organizations to maximize their IT resources by consolidating them onto one server that can run multiple virtual machines, which can then be deployed throughout the organization for the employees. This  more...

Building Lasting Customer-Brand Relationships Building Lasting Customer-Brand Relationships The focus of brand management today is on building lasting relationships between a brand and its customers. Effective brand relationship management involves knowing a brand's customers and being aware of their changing needs and behaviors. It also involves looking for new ways to deepen the attachment between a brand and its customers. This  more...

Professional Selling in the Knowledge Economy Simulation ... including photocopiers, fax machines, and printers. As a new hire, you will need to make good decisions to position yourself for a long and prosperous sales career instead of an ephemeral sales job. This simulation requires you to not only close deals now, but to also lay the groundwork for long-term customer relationships and future sales. Additionally, you will also want to make sure you are  more...

Field Sales Skills Simulation ... effects associated with taking the pills. Because it's a new product, you have your work cut out for you to educate your customers and to get them to commit to an order. In this simulation, you are working in the field, and your boss has entrusted you to make two sales calls for her. Your first call is to Rick's Pharmacy and your second call is to a supplier of vitamins and minerals called  more...

Embracing Organizational Change ...but empower you to take control of your career, recognize new opportunities that come with the change, and propel your career forward. This course covers best practices to help you accepting a new reality when things change, including acknowledgement of the changes and coming to terms with your new reality. This course also introduces the idea of reframing as a coping method for accepting  more...

Preparing for Organizational Change ...ange Whether it's upsizing, downsizing, relocation, new processes, or a complete reorganization, organizational change is inevitable in today's business environment. Preparing yourself for such changes, and having the key skills and self-motivation you will need at the time, will mean not only surviving organizational change, but thriving in it. In this course you will learn the  more...

Identifying Resolving Windows 7 Application Issues ...Desktop Support Technician With the deployment of a new Operating System version comes the possibility of installation or operation issues of software and applications developed for previous OS versions. Software errors can be encountered during the installation, immediately after the installation, or after a period of use. Issues occurring during or soon after an installation are  more...

Resolving Windows 7 Network Connectivity Issues ...ings and troubleshoot problems for your clients. The good news is that Windows 7 comes with new built-in troubleshooting tools, as well as the trusted command-line utilities you're used to from previous operating systems. When it comes to network connectivity problems, the hardware should always be checked first. Windows 7 provides new and effective troubleshooting functionality using the  more...

IT Strategy Essentials Business IT Strategy Alignment ...nt improvement in business operations. This can result in new products and capabilities that give the company a competitive advantage. You can measure IT and business alignment by examining the extent to which IT supports business goals, and the degree to which business strategy capitalizes on IT capabilities. This course reviews the essential components of an IT-business aligned strategy. It  more...

Campus to Corporate Meeting New Expectations ...New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and responsibilities in this new  more...

Cross-Functional Team Fundamentals ...a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your organization because they help to improve coordination and innovation across divisions. This course provides a fundamental understanding of what cross-functional teams are. It also details the advantages of using  more...

A Essentials 2009 Troubleshooting Computers and Printers A Essentials 2009: Troubleshooting Computers and Printers CompTIA CompTIA A 2009 220-701 CompTIA A Essentials Troubleshooting computer problems is a major role in the computer technician's life. Every day there will be new problems to solve. This course examines the theories and practical application methods to troubleshoot problems on computers, laptops, and printers. This course is one of  more...

A Essentials 2009 Installing Windows Operating Systems Windows 7 Update ...us versions of Windows over the years, and each has added new abilities and components. Each new version of the Windows operating system provides better and more efficient features to improve the user's interaction with the operating system and computer. This course compares Windows 2000, XP, Vista, and Windows 7 as well as 32-bit vs. 64-bit operating systems. It will also demonstrate how to  more...

A Essentials 2009 Using Managing Windows Windows 7 Update ...mpTIA A 2009 220-701 CompTIA A Essentials With each new version of the Windows operating system, new interface elements and enhancements have been made to provide better visual effects and easier access to the tools and utilities that are provided to use and manage them. This course demonstrates how to use the Windows interface, including built-in tools such as Administrative Tools, the  more...

Installing Upgrading Migrating to Windows 7 ...ndows 7, Configuration (Exam 70-680) Windows 7 is a new desktop operating system from Microsoft. The majority of computer users interact with desktop operating systems more than any other type of computer operating system today. This course will show you how to install Windows 7 in a single and multiboot environment, along with showing the process involved in migrating or upgrading from  more...

MS Windows 7 First Look for IT Professionals MS Windows 7: First Look for IT Professionals Microsoft Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending  more...

Additional Active Directory Server Roles in Windows Server 2008 ... (Exam 70-640) Windows Server 2008 includes several new Active Directory Domain Services roles. These roles are conveniently managed in the Server Manager console, which allows administrators to add, remove, and manage the server roles on any Windows Server 2008 server. This course covers new active directory server roles, such as the Active Directory Federation and Active Directory  more...

Managing IIS in Windows Server 2008 ...n (exam 70-643) Windows Server 2008 introduces many new enhancements to Internet Information Services (IIS). New capabilities provide a secure and manageable platform for developing and hosting web applications and services on a network. This course covers IIS migrations, creating and managing new web sites, and configuring virtual directories and virtual directory permissions. Routine  more...

Configuring WIndows Server Hyper-V and Virtual Machines ...ications Infrastructure Configuration (exam 70-643) New functionality and security enhancements make Windows Server 2008 the most complete Microsoft server release to date. New Virtualization technologies reduce the requirement of physical machines on a network, allowing for reduced costs, ease of administration, and a more dynamic infrastructure. With the introduction of Windows Server  more...

Terminal Services Resource Access in Windows 2008 ...y using the Internet or from their own corporate network. New Terminal Server role services allow for greater security, flexibility, and productivity. New features such as Terminal Services RemoteApp and Terminal Services Web Access provide users with the ability to access RemoteApp programs and Remote Desktop connections from a Web browser. This course covers Terminal Services resourcing and  more...

Configure Terminal Services in Windows 2008 ..., the most complete server release to date, includes many new features and functionalities. New Terminal Services features in Windows Server 2008 enable users to remotely access Windows-based programs that are installed on a terminal server either by corporate network or via the Internet. Terminal Services enables applications to be installed and deployed from a central location, allowing for  more...

Deploying Windows Server 2008 Servers ...released from Microsoft. Windows Server 2008 introduces a new updated and redesigned deployment service, formerly known as Remote Installation Services. Windows Deployment Services (WDS) enables the remote deployment of Windows operating systems, such as Windows Vista and Windows XP. The Key Management Service (KMS) in Windows Server 2008 simplifies client activation and eliminates the need to  more...

Configuring Windows Server 2008 Availability ...ost recent Operating System from Microsoft, includes many new functionality and security enhancements. New Failover Clustering and Network Load Balancing technologies are introduced in Windows Server 2008, ensuring critical systems stay interruption free on both Enterprise servers and Server Core installations. This course explains these clustering and load balancing technologies, and also  more...

MICROSOFT NET FRAMEWORK 2 0 NEW FEATURES FOR DEVELOPERS USING VISUAL BASIC 2005 MICROSOFT.NET FRAMEWORK 2.0: NEW FEATURES FOR DEVELOPERS USING VISUAL BASIC 2005 Microsoft  more...

MICROSOFT NET FRAMEWORK 2 0 NEW FEATURES FOR DEVELOPERS USING C 2005 MICROSOFT.NET FRAMEWORK 2.0: NEW FEATURES FOR DEVELOPERS USING C# 2005 Microsoft  more...

Cascading Style Sheets in Deramweaver CS3 ...rovides increased CSS support, with the introduction of a new feature that identifies CSS-related browser rendering issues. Other new features related to CSS include a set of prebuilt CSS layouts complete with educational inline comments, access to the new Adobe CSS Advisor web site, and CSS management features that facilitate moving CSS rules from page to page and converting inline CSS to CSS  more...

MICROSOFT OFFICE 2003 NEW FEATURES MICROSOFT OFFICE 2003: NEW FEATURES Microsoft  more...

MICROSOFT OFFICE 2007 NEW FEATURES MICROSOFT OFFICE 2007: NEW FEATURES Microsoft  more...

Internet Explorer 8 Advanced Features ... Explorer 8 by installing add-ons and Accelerators. These new features enable you to more quickly perform common tasks on the Internet. You can further customize Internet Explorer 8 by setting one or more web pages as your home page and customizing the browser interface. The course also covers how Internet Explorer 8 makes it easier for you to ensure your security and privacy when on the  more...

Internet Explorer 8 Basic Features ... Basic Features Microsoft This course discusses the new and improved navigation features of Internet Explorer 8, including the Smart Address bar, caret browsing, and tab grouping. The search features have also been improved to make it quicker and easier for you to perform a search from the Internet Explorer 8 search box. The Favorites bar now has a wider functionality, and Internet  more...

MICROSOFT WINDOWS VISTA NEW FEATURES FOR END USERS MICROSOFT WINDOWS VISTA: NEW FEATURES FOR END USERS Microsoft  more...

MICROSOFT WINDOWS XP NEW FEATURES MICROSOFT WINDOWS XP: NEW FEATURES Microsoft  more...

IFRS Transitioning to IFRS ...itude. For example, companies will have to assess how the new procedures will affect key employees' daily duties and provide the appropriate training for them. They'll have to ensure that their accounting and data management systems can provide the information necessary to be IFRS compliant. And they must determine the costs involved in switching to the new standards. IFRS 1 was created to set  more...

Photoshop CS5 Getting Started Photoshop CS5: Getting Started Adobe Adobe Photoshop CS5 is one of the most popular digital imaging toolsets used by professional graphic designers, and photographers. This course explores the streamlined Photoshop CS5 interface, including Photoshop's integration with Adobe Bridge and the new Mini Bridge panel, and manipulation tools used to automatically straighten, crop, rotate, and resize  more...

Photoshop CS5 Beyond the Basics Photoshop CS5: Beyond the Basics Adobe Adobe Photoshop CS5 enables you to manipulate digital photos and projects in a variety of ways: from subtly correcting photo flaws to creating dynamic original artwork. This course explores the tools you need to select, correct, adjust, and even create images. Features such Content Aware filling and those used to adjust an image's overall color and  more...

Writing for Technical Professionals Preparation Planning Writing for Technical Professionals: Preparation & Planning Being technically knowledgeable is a good start for anyone wishing to write about a particular technology. However, it is not a guarantee that what is written will achieve its ultimate goal. In fact, some of the greatest technical experts find it very challenging to write effectively on technical matters. While it is important to  more...

Getting Started with Word 2007 Getting Started with Word 2007 Microsoft With Office Word 2007, Microsoft introduces some of the most significant changes to Word in years. Most notable is the new intuitive user interface which replaces the traditional menus and toolbars, featuring the Ribbon , the Quick Access toolbar, and the Mini Toolbar as well as a new Office button which replaces the File menu. This course provides an  more...

Structuring Editing Saving and Opening Documents in Word 2007 Structuring, Editing, Saving, and Opening Documents in Word 2007 Microsoft Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column  more...

Printing Help and Automated Formatting in Word 2007 ... 2007 Microsoft Microsoft Office Word 2007 provides new features called Quick Styles and building blocks which make it easy to create great looking documents quickly. You can select Quick Styles using the new Live Preview feature to view the different styles before committing the changes. This course demonstrates the use of Quick Styles, building blocks, templates and AutoCorrect features  more...

Getting Started with Excel 2007 Getting Started with Excel 2007 Microsoft With the introduction of Office Excel 2007, Microsoft has made substantial changes to the user interface of its spreadsheet application. This course will help get you up-to-speed on the new features, and will introduce you to the basic features and functionality of Excel 2007. This will be accomplished through the demonstration of workbook creation  more...

Manipulating and Formatting Data and Worksheets ... Excel 2007 provides a number of improved tools and new features that allow you to visually enhance the appearance of sheets and workbooks. Cells, rows, columns, sheets, and workbooks can be manipulated and customized using various positioning and formatting features. This course explores the processing of copying and moving cells, columns, rows, and sheets, as well as inserting or  more...

Getting Started with PowerPoint 2007 Getting Started with PowerPoint 2007 Microsoft Microsoft PowerPoint 2007 is a powerful authoring application that enables you to create high-impact, professional-looking presentations quickly and easily. This course shows how to create a new presentation from scratch, and also how to use layouts and views to make working with your presentation easy. It provides you with a solid introduction  more...

Adding Graphics to Presentations in PowerPoint 2007 Adding Graphics to Presentations in PowerPoint 2007 Microsoft Microsoft PowerPoint 2007 is a useful authoring application tool for creating dynamic slide show presentations. This course demonstrates how to create visually appealing presentations using PowerPoint's design templates and implementing new Microsoft Office 2007 themes. The course also explores the introduction of SmartArt in  more...

Completing Searches Printing Items and Working with RSS Feeds in Outlook 2007 Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007 Microsoft Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature, Instant Search, which is used to locate and manipulate e-mail messages and other Outlook items.  more...

Getting Started with Access 2007 ...changes to Access in years. Most notable is the intuitive new user interface that replaces the traditional menus and toolbars with features like the Ribbon, the Quick Access Toolbar, and the Microsoft Office button. This course provides an introduction to Access 2007 and demonstrates how to navigate within the new user interface. The introductory steps in planning a database, the components and  more...

Creating Customized Publications with Publisher 2007 Creating Customized Publications with Publisher 2007 Microsoft Microsoft Office Publisher 2007 helps you expand your creativity by enabling you to customize and share a wide range of personal and business publications to suit both home and office requirements. You can use this application to quickly create and personalize professional-looking publications such as newsletters and flyers. This  more...