From Serebra Learning Corporation
Progressing through the Complex Sale 
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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Presenting Your Proposition 
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
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Preparing for the Executive-level Sale Simulation 
You are a regional account representative with
DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new
Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the
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Cross-cultural Communications Simulation 
...newly hired general manager of the
Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with
Maria Adalberto, the coach
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From 123-CBT Computer Based Training
Strategic Management Establishing Strategic Focus 

... In this simulation, you are the leader of a newly formed strategic team in the robotics division of
Icon. For several years, your department has had success producing robots for manufacturing and industrial companies. Recently, Icon's top management team has determined that it would be in the company's best interests to change directions and specialize in consumer products. As a
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Windows 2000 Implementing Security Part 1 

... Identify default security settings of a newly created user account. Identify benefits of using scripts and templates to create user accounts. Identify consequences of moving user accounts. Identify considerations for delegating authority. Identify functions of
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Call Center Mgt Managing Motivating Your Staff 

... Simulation Overview: As the newly appointed call center manager for
Icon's
Power Systems Division, you have been charged with the task of establishing a plan to reduce employee turnover by five percent over the next fiscal year. Currently, all call center employees receive formal technical skills training, but no soft skills training. In the first meeting, you will
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Leading the Way Learning to Lead 

...w: In the simulation at the end of this unit, you are the newly-installed team leader of the
HotBox project team. You will meet with the members of the project team to assess the project's current status. The team is two weeks behind schedule and facing a
30-day deadline for the final design specs, so you'll need to get to work quickly. To do so, you need to demonstrate the characteristics of
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From Teach Me IT
PC Configuration and Troubleshooting 

...s of installing other devices
Prepare the hard disk of a newly assembled computer for installing the
Windows 98 operating system
Tune the settings in the Windows 98 operating system
Install external devices and device drivers on a PC
Identify the types of diagnostic software
Identify the types of preventive maintenance for a PC
Troubleshoot problems related to the motherboard and
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