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From Summit Process Engineering
Action Planning Workshop
...rs who are sponsoring your improvement program?
There is no one way to create a process improvement plan but there are several options for each decision and many factors that must be applied to reach a successful conclusion. This workshop will guide software process improvement managers through this perilous path and teach them the skills necessary to successfully create the process
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From Evergreen Team Concepts
How to Hit Their Hot Buttons: The Seven Questions to Ask Each Employee
...an get along with other people.
How to say "no."
Why no one wants to be a middle manager any more. What can be done about it?
According to Yahoo!, over 65 billion e-mail are sent worldwide every day. We'll show you a way to write e-mails so that your employees will read your e-mails first.
In handling interruptions, a top team at a hospital discovered they were wasting nearly two
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...an get along with other people.
How to say "no."
Why no one wants to be a middle manager any more. What can be done about it?
According to Yahoo!, over 65 billion e-mail are sent worldwide every day. We'll show you a way to write e-mails so that your employees will read your e-mails first.
In handling interruptions, a top team at a hospital discovered they were wasting nearly two
more...
From Entelechy, Inc.
Managing Sales Objections
Managing Sales Objections
Overview
Hate objections? Don t listen to anyone tell you differently — no one LIKES objections. But they ARE part of the sales process and they DO provide you with an opportunity to clarify and reposition.
What you need is a technique that will enable you to manage sales objections when they do arise — and they WILL arise! This module will give you
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Managing Sales Objections
Overview
Hate objections? Don t listen to anyone tell you differently — no one LIKES objections. But they ARE part of the sales process and they DO provide you with an opportunity to clarify and reposition.
What you need is a technique that will enable you to manage sales objections when they do arise — and they WILL arise! This module will give you
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From The Career Center
Access Expert Level
...ard tasks related to your work. You might be hopeful
that no one will ever ask for anything too complicated! This course takes you to
the next step. By the end of it, you'll be "waist-deep" and more fully able to
put the power of database computing to work for you. You will have a handle on
many intermediate-level skills, particularly those related to creating more
complex queries, customizing
more...
...ard tasks related to your work. You might be hopeful
that no one will ever ask for anything too complicated! This course takes you to
the next step. By the end of it, you'll be "waist-deep" and more fully able to
put the power of database computing to work for you. You will have a handle on
many intermediate-level skills, particularly those related to creating more
complex queries, customizing
more...
From TrainUtopia
Accountability that Works!
...no one ever asked, Whose fault is this? What if we could all let go of the blame game and view accountability as a method for achieving increased personal and team effectiveness?
Most employees take on new projects with the best intentions, seeking only a successful result. But lack of clarity, not lack of commitment often finds their goals unrealized. Accountability that Works! presents
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...no one ever asked, Whose fault is this? What if we could all let go of the blame game and view accountability as a method for achieving increased personal and team effectiveness?
Most employees take on new projects with the best intentions, seeking only a successful result. But lack of clarity, not lack of commitment often finds their goals unrealized. Accountability that Works! presents
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From Kirk Miller & Associates, Inc.
Advanced Conflict Management
Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
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Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
more...
