Instructor Led Non-verbal Training
Non-verbal Training Provider? - Tell us about your Training!
Please select the location nearest to you:
United Kingdom
United Arab Emirates
Egypt
United States
Malaysia
India
Canada
Kuwait
Australia
Indonesia
South Africa
Hong Kong
Phillipines
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Communication Dynamics and Networking in Organisation


...isual presentations
- Demonstrate effective verbal and non-verbal presentation skills, during the delivery of their oral-visual presentations
- Demonstrate their ability to select the information that is relevant to the particular issues being presented, omitting the irrelevant aspects
- Exhibit their ability to select the most appropriate PowerPoint template, in line with the type of
more...
Communication Dynamics and Networking in Organisation
Personnel and Occupational Testing


...ob evaluation
- Make an appropriate choice of verbal vs. non-verbal test, in relation to the purpose for which it is intended
- Decide when standardised or non standardised test are appropriate for workers at different organisational levels
- Distinguish between culture fair-and culture free test and which is appropriate for particular groups of workers and for candidates
- Determine which
more...
Managing Internal and External Cultural Diversity


...o
- Demonstrate their understanding of the importance of non-verbal communication
- Provide an appropriate distinction between kinesics and kinesiology
- Exhibit an understanding of the application of kinesics and kinesiology in organisational communication
- Determine the processes for which communication in which communication is crucial in organisations
- Determine the aspects of
more...
Communication Information Gathering Analysis and Report Writing


...isual presentations
- Demonstrate effective verbal and non-verbal presentation skills, during the delivery of their oral-visual presentations
- Demonstrate their ability to select the information that is relevant to the particular issues being presented, omitting the irrelevant aspects
- Exhibit their ability to select the most appropriate PowerPoint template, in line with the type of
more...
MSc Human Resource Training and Development Management


... evaluation
- Make an appropriate choice of verbal vs. non-verbal test, in relation to the purpose for which it is intended
B. 1. 2 Personnel and Occupational Testing Part 2 By the conclusion of the specified learning and development activities, delegates will be able to:
- Decide when standardised or non standardised test are appropriate for workers at different organisational levels
more...
From Meirc Training and Consulting
Interpersonal Communication Skills



Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.
more...
Interpersonal Communication Skills - Communication Skills
By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive
more...
Interpersonal Communication Skills - Fast Track


Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Give and receive feedback and criticism in a constructive manner.
more...
From Contacts Plus
Building Relationships for Success in Sales
Building Relationships for Success in Sales
Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is
more...
Communication Strategies
...ions that give you information you need.
Learn what your non-verbal messages are telling others.
Develop skills in listening actively and empathetically to others.
Learn how to firmly stand your ground and make your feelings heard.
Enhance your ability to handle difficult situations without being manipulated.
Be aware of the five types of relationships.
Program Contents:
10
more...
Conflict Resolution Getting along in the Workplace
... to use them.
Increase positive information flow through non-verbal and verbal communication skills.
Develop effective techniques for intervention strategies.
Strengthen staff trust and morale.
Become more confident of your ability to manage conflicts to enhance productivity and performance.
Program Contents:
The positives and negatives of conflict.
Types of conflict.
The Johari
more...
From Tools 2 Succeed, Inc
Conflict Management Workshop
When people work together, conflict is inevitable. How can we resolve conflicts so that everyone wins?
In our fun and interactive workshop, you will learn:
The causes of conflict
To separate the problem from the person
Five conflict management styles
Ways to control nonverbal communication
Fair vs. unfair fighting
How to send a clear message
more...
From Contacts Plus
Skills for Administrative Assistant
Skills for Administrative Assistant
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest
more...
Coaching Skills
Coaching Skills
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and
more...
From Resourceful Change
Advanced Hypnosis
ADVANCED HYPNOSIS (3- Day Intensive)
An advanced NLP and Hypnosis seminar designed to accelerate the development of NLPers and Hypnotists by providing specialised knowledge and insight into all aspects of Hypnosis.
Course Focus:
* Hypnotic presentations - use hypnosis easily in one-to-many communication.
* Advanced hypnotic language, for seamless conversational inductions.
* Subtle
more...
From Everrise Training & Consultancy
English Language Communication Course For Company Staff



This course will enable you to effectively speak and write professional and clear business correspondence in english. Speak confidently and effectively, master good communication skills. This will enable you to perform better at work, to use english effectively at the workplace as well as socially and to do your job with more confidence. You will learn how to write clear emails and letters, as
more...
From Spectrum Training Services
Graduate Development - Developing Business Awareness

Introduction:
This programme has been designed to enable you to understand what the business values, and to provide you with the skills, behaviours techniques and tools that you require to make a huge and successful contribution to business in the oil and gas industry. The pace and complexity of change in the business world means that we all need to evaluate constantly how we interact with the
more...
From Cosensa Learning & Development Ltd
Positive influencing skills
... how to use it and how to say it
Using body language and non-verbal communication to your maximum advantage
Understanding the motivations of others
How others use their learning and management styles to influence
Learn how to influence at meetings and during presentations
Conflict strategies - turning these to your advantage
Succinct and clear verbal communication
Building effortless
more...
Customer Care - Developing a Care Culture
Course Objectives:
Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care
more...
Managing difficult situations on the telephone
Course Objectives:
This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone.
Contents:
By the end of the session
more...
From Target Learning
Target Listening - Listen, Learn & Remember





Do you...
* "Zone out" during meetings or discussions?
* Have difficulty "reading" a person's body language?
* Respond inappropriately during meetings or discussions?
* Can't take effective notes during meetings or discussions?
* Avoid speaking with certain people because of personality conflicts?
* Have trouble retaining complex information during meetings or discussions?
If
more...
From Asktenali.com
Communication Workshop


Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
People skills Training




Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
From Illumine Training
Writing Dynamics - Written Communication Skills
This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster!
For more information please go to www. illumine. co. uk/ wdyn
more...
From mindXCEL Consultancy
NLP Practitioner Training certified by Dr Richard Bandler
NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease.
He studied successful therapists and began to create mathematical formulas of what he had
more...
mindXCEL PresentationsPublic Speaking
...h numerous exercises, including voice, physical presence, non-verbal communication and verbal language style.
Key Benefits:
Access powerful resources from within
Get into the a right' state for the occasion
Fine tune the delivery style to create maximum impact
Develop a more persuasive and inspiring speaking style
Control space
Get rapport with the audience
Use your body to
more...
From Watt Works Consulting Ltd
Dealing with Difficult People




Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts a including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment.
more...
From mindXCEL Consultancy
NLP Practitioner Training Licensed the Society of NLP - Dr Richard Bandler - Cairo
DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! - A Life-changing experience
NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease.
NLP
more...
NLP Practitioner Training licensed by Dr Richard Bandler
DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! - A Life-changing experience
NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease.
NLP
more...
From Last Minute Training
Communicating Effectively for Optimum Outcomes
Upon completion, you will: Identify common communication problems that may be holding them back, develop skills in listening actively & empathetically, Identify what their non-verbal messages are telling others, Develop skills in asking questions & more
more...
Communication Strategies
This workshop will teach how to: Identify common communication problems that may be holding you back; Develop skills in asking questions; Identify what their non-verbal messages are telling others; Develop skills in listening actively & empathetically.
more...
Conflict Resolution Getting Along in the Workplace
Learn: What conflict is & how it can escalate; 5 most common conflict resolution styles; How to increase positive information flow through non-verbal & verbal communication skills; Some effective techniques for intervention; How to strengthen staff trust
more...
From Abar Solutions
Enhancing Leadership Skills
Success in business and social environments is largely dependent on the effectiveness of our interactions and communication with other people. Successful leaders are those who possess powerful communication skills and an understanding of the differences in the way people interact. Effective human interaction and understanding othersa communications are essential for career success and
more...
From Thoughtitude
NLP Licensed Practitioner Course September 5th 2009 - 7 Days Holiday Inn Gatwick Airport

...ration
To notice and read a persona s unconscious non-verbal responses in an ongoing interaction by observing behavioural cues with a specific internal response.
Representation Systems
How people describe their experiences through their language.
Meta Model
To ask specific questions to clarify and to recover information that may be lost in translation.
Milton
more...
From Leaders Workshop
Effective Communication Skills













TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked
more...
From Matrix Mindset Pty Ltd
NLP Practitioner Certification Training






Accelerated NLP Practitioner Certification
Training Course: 7 days or 130 hours flexible.
We now offer modulised weekend trainings
An individual without information cannot take responsibility;
an individual who is given information cannot help
but take responsibility Jan Carlzon
Attend our fun and interactive NLP Training Seminar & become Certified as a NLP Practitioner!
Learn the
more...
From Pearlcatchers Ltd
Crucial Conversation - personal effectivenss and communication skills



Learn how to maintain effective working relationships by
tackling those difficult conversations promptly and confidently
Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict
more...
From PMC - Project Management Centre Inc
How to Communicate Successfully with Project Teams - Accelerated



Participants will be introduced to various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format. Participants are provided examples taking into consideration communication barriers, verbal and non-verbal messaging, and intercultural diversity. This is a beginner/ intermediate course. Participants will receive 7 PDUs
more...
How to Communicate Successfully with Project Teams - Extended



Participants will learn the various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format, taking into account communication barriers and intercultural diversity.
more...
From International Image Consulting
Etiquette Consultant Training



...you a competitive edge in the field of visual, verbal and non-verbal communications.
As an etiquette consultant, you can work with individuals and corporations to enhance their personal and professional development. Some of the course topics include: Professional Image in the workplace, business etiquette, cross cultural awareness and professionalism.
Topics covered:
IAI Etiquette
more...
From Multidimension Training & Consulting
Towards 5-Star Communication Skills in Providing Excellent Service


We offer 'Towards 5-Star Communication Skills in Providing Excellent Service' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. This workshop includes lectures, reading materials, case studies discussions, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the
more...
Conflicts Differing Cultures at Workplace Are We Communicating Effectively


Effective communication is essential for the delivery of high quality service. Communication failures are the leading causes of conflicts at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that communication has always been the key to both the success and the failure of the company.
more...
From TBC Training
Licensed Practitioner of Neuro - Linguistic ProgrammingTM



...oral & Belief Change
Emotional State Control
Verbal and Non-verbal Communication
Goal setting
Presentation / Voice coaching
On successful completion of the course you will recieve a personally signed (in ink) certificate from Dr Richard Bandler, the co founder of NLP. You will become a full member of the Society of NLP (The bench mark of NLP) and receive a comprehensive NLP Practitioner
more...
From Cornwall Partnership NHS Foundation Trust
Eldercare - Physical Interventions


Description:
This is an assessed 3 day course aimed at the restraint of an older person. Delegates are assessed on both theory/ knowledge and practical skills which include communication skills, attitude, practical skills, safe practice and teamwork. There is a written test on the last day along with assessments using scenarios. This is a physical course and therefore you will receive
more...
From Trimitra Consultants
Effective Negotiation Skills


PROGRAM OBJECTIVES
After attending participants will be better able to:
* Understand the concept of effective negotiations
* Understand the negotiation process
* Conduct effective negotiations
PROGRAM CONTENT
* The concept of effective negotiations
* The process and stages of negotiations
* Setting negotiation objectives
* Choosing the right negotiation strategies and tactics
more...
From Talent Shapers
Communication Skills





OBJECTIVES: At the end of the program, the participants will be able to:
a Identify their individual personality styles and also the other four styles and successfully adapt to people behaviours.
a Understand the various types of communication and the components of effective communication
a Apply and practice effective verbal and non verbal communication
a Understand the importance of
more...
From Get Set 4 Success
NLP Practitioner




... prime directives of the Unconscious Mind
Use verbal and non-verbal suggestions, inducing trance using Erickson's favourite inductions. With Ericksonian indirect permissive Hypnosis you can increase your results with the largest number of clients since it allows you to increase your results dramatically
So how can you learn all this in a short space of time?
Before attending the sessions,
more...
From Maaximum Seduction
Maaximum Seduction-Learn 'Live in field' how to attract, seduce and date women of incredibly beauty and high quality

We are Maaximum Seduction, the #1 Global force and choice for every man out there that wants to attain self, social dynamics or logistics and seduction mastery. Whether you are new to the dating game or re-entering it after a relationship gone wrong, we will teach you how to own your dating and sex life.
Over 3 days and 2 nights we will teach you "Live in the field" how to get any woman you
more...
From EJA International
NLP Practitioner with NLP Coach Option

YES! YOU CAN CHANGE YOUR LIFE IN 7 DAYS!
NLPa (Neuro Linguistic Programming) was born out of a simple yet profound question "What makes the difference between someone who is competent at a skill and someone who is excellent?"
NLPa (Neuro-linguistic Programming) involves the study of patterns, which are created by the interaction of the brain, language and the physical body. nlp dubai
In
more...
NLP Practitioner Training licensed by Dr Richard Bandler
DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER! - A Life-changing experience
NLP (Neuro Linguistic Programming) is the technology of achievement that developed in the early 1970's when Dr. Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didn't have many (if any) techniques for making it possible for people to change with ease.
NLP
more...
From Lady Indigo Ltd
The secrets of Body language
Dona t you wish sometimes you could read peoplea s minds? Unfortunately thata s a gift of only a few a chosena ones. However it is possible to understand peoplea s true feelings and emotions through the observation of their posture, gestures and movements. 40% of our communication is through our body language.
Understanding body language can provide insights to what
more...
From The Training Experts Ltd
Achieving Excellence in Customer Service
This one day course aims to help delegates to explore the concept of excellent customer service and how that differs from acceptable or poor service. It is an intense, powerful and interactive course designed to encourage delegates to question their own behaviours and to consider how they can change for the better.
Target Group
This course is aimed at any level of personnel who come into
more...
Lone Outreach Worker Development Program
This intensive modular program focuses on equipping the attendee with the key skills, techniques and strategies, crucial to the role of a lone worker. It aims to provide the support and knowledge to develop a vital understanding of the limitations and challenges lone workers often face, and how to deal with these confidently and professionally.
Target Group
This program is designed for lone &
more...
From EJA International
Licensed NLP Business Practitioner
Licensed and certified by the Society of NLP - Dr. Richard Bandler
16th to 19th& 23rd to 26th April, 2009 - Marina, Dubai
Name of workshop: NLP Business Practitioner Download:
Duration: 8 days
Workshop Start Date: Thursday 16 April, 2009
Location: Dubai
Content:
Discover the secrets of success!
NLP (Neuro Linguistic Programming) is the technology of achievement that
more...
From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP


It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that
more...
From Advanced Concepts
Effective Communication
...ills an leadership are related
X Identify the impact of non-verbal behaviour as well as other barriers to effective communication
X Understand communication and its impact on motivation
X Manage stress and anger
X Mediate conflict
Designed For:
All Staff
Content:
Communication basics
Effective communication
Organisational management
Organisation types and characteristics
more...
From Ciprian Stan
The NLP Practitioner Certification Training








As you learn and experience the art of Neuro Linguistic Programming, and become a practitioner you could start walking the path of creating extraordinary changes that will last a life-time.
The intention of this training is to equip you with the best tools in human development so you can consistently generate success and become your best. You would agree that being fully satisfied and felling
more...
The NLP Master Practitioner Certification Training








From START to FINISH - A Thrilling Experience!
This seminar is about becoming the Master. Take the skills you now have as a Practitioner to a Master Practitioner Level.
You will learn from a different prospective how to:
- Deepen their practitioner skills to a unconscious level
- Explore new contexts where you can apply change fast and simple
- Your challanges will resurface and methods
more...
From SEED Infotech Ltd.
Winning with People Interpersonal Skills
Interpersonal Effectiveness, a cutting edge program specially designed for your team, is aimed at enhancing their competencies for interpersonal interactions and influencing skills. The program covers the basics of interpersonal skills, influencing skills and building long term relationships. The contents, which are designed with a a Less Jargons a More Sensea , approach takes care of the
more...
From Next Levels Consulting
Basic Communication Skills
...Develop skills in asking questions.
-Identify what their non-verbal messages are telling others.
-Develop skills in listening actively and empathetically.
-Enhance their ability to handle difficult situations.
-Deal with situations assertively
N. B. Content can be modified (Customized) as per customers requirements & business objectives
Course Outlines
-The Basics: The Ten
more...
Assertiveness and Self-Confidence
...a listening & Hearing arent the same thing a verbal & non-verbal communication a the body language
-The Importance of Goal Setting
-Feeling the part a Indentifying your self-worth, positive self-talk a Identifying & addressing strengths & weaknesses
-Looking the Part a The Importance of Appearance a The Role of Body Language a First Impressions Count
-Module Eight: Sounding
more...
From Fands Infonet Pvt. Ltd.
A One Day Program On Business Etiquette
Objectives:
The Business Etiquette Training focuses on facilitating participants towards the do's and don'ts in the international business environment. More and more organizations are working globally across various cultures. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures especially the west.
This program will enable
more...
From PsyAsia International
Interpersonal & Organisational Communication Training Course


...nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The final part of the session will consider barriers to effective communication and key skills required for effective communication. This will
more...
From Case Western Reserve University - Executive Education
Interpersonal Communication Skills May 23 2012
Communicatinga it is and has always been one of the most critical skills for managers. Anyone who masters the skill wields the power to get things done a and get noticed. This program will sharpen your listening and speaking skills, and teach you new verbal and non-verbal techniques. Learn how to use your strengths and minimize your weaknesses to improve working relationships. Develop
more...
From Trainyoucan CC
Customer Driven Organisation Training Durban & Johannesbug
...Cultural Differences
-Foreign Cultures.
-Verbal and non-verbal communication with
customers.
-Interaction with customers using appropriate
communication.
-South African Cultural Groups
-Non-verbal and verbal elements.
-Culture and customs
-International Tourist Groups
-Preventing cultural misunderstandings.
-Cultural Differences
-Learning to value cultural
more...
From Wavelength
Wavelength's Train-The-Trainer [ TTT ] Course - Training Design and Delivery Certificate Course [ TDDC ] at Noida Delhi NCR





...kills Voice (Volume/ modulation)
* Language (Verbal/ Non-verbal)
* Visual
* Animation
14. Laying out the rules of the game
15. Engaging the participants' attention
16. Arresting the decline in interest
17. Thinking on your toes a Extemporizing games and activities
18. Thinking on your toes 2 a Extemporizing examples
19. Using the training kit effectively.
20. Using
more...
From Claybrook NLP
Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis
...ke roses, taste, bitter, sweet, sour. Language and other non-verbal communication systems through which our neural representations are coded, ordered and given meaning by our current knowledge.
02. Programming - We run strategies in our minds to get things done. We have no awareness of them, they are often habit. Such as driving, cycling, brushing teeth. Using all the information in
more...
From MidAtlantic Employers" Association
Successful Communication
Leverage your power as a successful communicator. Learn the strategies to prevent misunderstandings, listen effectively, deal with conflict, communicate with diverse groups and maximize the communication potential of technology.
# Discuss the communication process and recognize barriers that get in the way
# Identify and demonstrate tools for overcoming barriers
# Understand and self-assess
more...
From NLP Centre of Excellence ltd
NLP Foundation diploma
...
Sensory acuity - how to notice and read accurately the non-verbal signals from another person - a crucial skill within NLP and a highly effective way to improve your own communication style
Rapport skills - how to put others at ease and build trust - vital in any coaching relationship. Learn body language, posture, facial expression, gestures and speech patterns and eye accessing cues
more...
From Megamind Consultants
ESSENTIAL CORPORATE SKILLS
"ESSENTIAL CORPORATE SKILLS"
Workshop on corporate grooming and
business etiquette
Program Outline:
v Verbal & Non-Verbal Communication skills
v How To Greet, Meet & Introduce people
v Formal Dressing
v Grooming For Men And Women
v Workplace Etiquette
v Telephone etiquette
v
more...
From Jacobsen Business Programs
Communications Mastery
WHAT YOU'LL LEARN:
Create instant rapport with everyone you meet
Learn to create trust, credibility, and respect among your co-workers
The eight cardinal mistakes of communication
How to be a better listener
How to get heard with People-Plotting
Understanding subconscious and subliminal body language
Promote cooperation between you, your co-workers, managers and staff
How to make a
more...
From Learning LAB Associates
Assertive Communication


In our Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman?
more...
From The Pincus Group
Presentation Training
The Pincus Group provides Presentation Skill Training for mid and senior level executives in one or two day sessions. Presentation training includes messaging, verbal and non-verbal coaching, and individual video-taped coaching reviews. Skill training takes place on client site or in the Washington DC area.
more...
From mindXCEL Consultancy
NLP Practitioner with NLP Coach Option
...w we can change behavior by changing language; verbal and non-verbal.
NLP includes linguistic models that expose the hidden patterns within verbal and non-verbal communication and how to respond with purpose and persuasiveness. It draws on elements of Linguistics, Logic, Psychology, Sociology and Hypnosis.
The methodology of NLPa has since its beginning been used in almost every area of
more...
From Dr Rick Goodman
Communication Mastery
...th self-assessment exercises.
-Familiarize yourself with non-verbal and verbal communication techniques to enhance your assertive communication skills.
-Gain the courage to be assertive in the most appropriate and effective way.
Learn to express and accept disapproval and disagreement without opposition.
-Learn to negotiate mutually beneficial relationships.
-Become able to resolve
more...
From Icon Image Consulting
Winning Customer Service
Winning Customer Service
This program aims to give information and techniques in servicing different types of customers in all business situations.
Audience: Corporate groups
Topics covered:
a Identifying your customers
a Body language and positive non verbal cues
a Understanding the customer
a Handling complaints
a Conflict resolution
a Meeting etiquette
a Enhancing
more...
Professional Image Enhancement Program
This program aims to equip the participants with a list of Doa s and Dona ts in proper business attire and business etiquette for each business relationship
Audience: Corporate groups
Topics covered:
a Business Dressing
a Grooming (or Make Up Tutorial)
a Business etiquette
a Body language and positive non verbal cues
a Civility: What it means and how it can help me
more...
From Grow Wings And Fly Professional Development Training
Communication Solutions Beginners or Advanced





... required listening and body language skills, recognizing non-verbal communication, understanding factors that influence communication and delivery techniques.
You will learn to achieve effective communication solutions by establishing a personal foundation skill set so as to prevent, reduce and decipher challenging events as well as being able to address actual difficult situations. You
more...
From Thought Train
ASSERTIVE COMMUNICATION
Objectives :
The objective of the training is to inculcate an assertive communication style. It helps participants understand their styles better and adopt new styles. The training covers both verbal and non-verbal aspects of assertive communication.
Learn to recognize assertive behavior and its positive results in the workplace, Understanding the learnt Behavior and techniques used by top
more...
From The Koenig Group
Negotiating Skills
...g climates
a Working climates you should know
Reading Non-verbal Communications
a Meta-Talk (hidden meanings) and how it applies to negotiating dialogue
a Reading gestures, feelings, expressions, mannerisms
a Loaded words
a Ear-opening methods
a Type of room, type of table and seating arrangements
Evaluate Negotiating & Improve Skills
a Reason for failure
a Skills
more...
From The In-House Training Company
Brilliant customer service
...ily and effectively
a Understanding body language and non-verbal communication, even on the telephone
a Specific gestures and phrases that put customers at ease and developing a winning a telephone voicea
a Different types of question that will help to get to the root of a problem quickly and efficiently, plus improving your active listening and drawing-out skills
a
more...
From Talent Builders
Communication



Talent Builders is holding an open Communication training day on Wednesday the 16th June 2010 at our training centre in Willenhall, Wolverhampton.
Course starts at 9. 00am (Arrive at 8. 30am for registration) and ends at 5. 00pm.
If you or a member of staff need to develop communication skills then contact me today to book for only 80 per person! This cost includes a full day training,
more...
From EnglishAhead
Certificate program in Advanced English Effective Workplace Communication
...nd listening, and in interpreting body language and other non-verbal communication.
Effective speaking and listening is important both in face-to face communication and over the telephone. The course provides knowledge and skills required to speak and listen effectively, and to interpret and use non-verbal communication.
It identifies various barriers to effective listening and looks at the
more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program



...unication skills (Listening, reading, speaking, writing & Non-verbal)
Improve Creative and Critical Thinking
Become a self confident person by mastering Leadership, Inter-personal relationships, Team skills & Goal setting
Develop broad career plans, evaluate the employment market, identify the organizations to get good placement, match the job requirements and skill sets.
Take
more...
From Learning Lounge Solutions
Train the Trainer Program Certified Trainer and Facilitator
Being a trainer is fine but being a certified trainer carries a lot of weight in today's global training scenario. If you are someone new to the field of training this certification will assist and help you for a bright future. It will give you the knowledge, skills & attitude required to behave like an expert trainer who has got everything under control whilst appearing relaxed and approachable.
more...
From Training Connection
Communication Training
...unication styles
Communicate using various verbal and non-verbal modes
Unit 2: First Impressions and Building Rapport
Identify elements that influence first impressions
Build rapport and establish creditability with others
Build positive relationships
Unit 3: Building Relationships through Feedback
Use paraphrasing effectively
Provide positive and
more...
Customer Service
...
To handle angry and difficult customers
Interpret non-verbal communication
Provide quality service over the phone
Communicate effectively through e-mail
Outline
Unit 1: Customer Service Fundamentals
Understand customer types
Understand the importance of customer service
Build rapport and communicate with customers
Respond to customers and exceed their
more...
From Highland Body Language Training Consultancy
Presentation Skills

IN THE LIMELIGHT
Hone your public speaking and presentation skills at this much-requested course for professionals who want to feel and look confident. This course is very interactive and individual participation is essential. The course focus is on individuals body language and how to use it to their advantage to create the right impact/impression.
more...
From Training To Go, Inc.
Advanced Communication Skills

Training To Go, Inc presents the Advbanced Communication Skills Workshop For many of us, communicating with others is a hit and miss affair. With some people, you may feel you have no communication problems. With others, you may feel like you're never really "getting through". This seminar will equip you with the skills you need to communicate more effectively with others both one-on-one and in
more...
From Zenergy PD Inc.
Creating Leadership Presence


...th any information you share with someone else there is a non-verbal element. This is often referred to as the meta-message. These are tremendously important and yet receive little attention in conventional communication training. In fact, research has shown that the meta-message carries far greater influence that the verbal message.
Breathing is the most fundamental tool in creating
more...
From Highland Body Language Training Consultancy
Communication Skills

MY BODY IS MY LANGUAGE
This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage.
more...
From Zenergy PD Inc.
Group Dynamics


...ue skill. To be successful one must employ a multitude of non-verbal management strategies. This course enables participants to learn the necessary skills for harnessing the energy of the group in the most positive way possible.
Participants will explore the models behind successful group dynamic facilitation. Learn the skills through practicing within a real group. They will also benefit from
more...
From Alliance Training and Consulting, Inc.
Handling People with Tact and Diplomacy
This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.
more...
