Instructor Led Non-verbal Communication Training
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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Managing Internal and External Cultural Diversity


...o
- Demonstrate their understanding of the importance of non-verbal communication
- Provide an appropriate distinction between kinesics and kinesiology
- Exhibit an understanding of the application of kinesics and kinesiology in organisational communication
- Determine the processes for which communication in which communication is crucial in organisations
- Determine the aspects of
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Managing Internal and External Cultural Diversity
From Meirc Training and Consulting
Interpersonal Communication Skills



Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.
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Interpersonal Communication Skills - Communication Skills
By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive
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Interpersonal Communication Skills - Fast Track


Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Give and receive feedback and criticism in a constructive manner.
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From Contacts Plus
Coaching Skills
Coaching Skills
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and
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From Cosensa Learning & Development Ltd
Positive influencing skills
... how to use it and how to say it
Using body language and non-verbal communication to your maximum advantage
Understanding the motivations of others
How others use their learning and management styles to influence
Learn how to influence at meetings and during presentations
Conflict strategies - turning these to your advantage
Succinct and clear verbal communication
Building effortless
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Customer Care - Developing a Care Culture
Course Objectives:
Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care
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From Target Learning
Target Listening - Listen, Learn & Remember





Do you...
* "Zone out" during meetings or discussions?
* Have difficulty "reading" a person's body language?
* Respond inappropriately during meetings or discussions?
* Can't take effective notes during meetings or discussions?
* Avoid speaking with certain people because of personality conflicts?
* Have trouble retaining complex information during meetings or discussions?
If
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From Illumine Training
Writing Dynamics - Written Communication Skills
This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster!
For more information please go to www. illumine. co. uk/ wdyn
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From mindXCEL Consultancy
mindXCEL PresentationsPublic Speaking
...h numerous exercises, including voice, physical presence, non-verbal communication and verbal language style.
Key Benefits:
Access powerful resources from within
Get into the a right' state for the occasion
Fine tune the delivery style to create maximum impact
Develop a more persuasive and inspiring speaking style
Control space
Get rapport with the audience
Use your body to
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From PMC - Project Management Centre Inc
How to Communicate Successfully with Project Teams - Accelerated



Participants will be introduced to various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format. Participants are provided examples taking into consideration communication barriers, verbal and non-verbal messaging, and intercultural diversity. This is a beginner/ intermediate course. Participants will receive 7 PDUs
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How to Communicate Successfully with Project Teams - Extended



Participants will learn the various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format, taking into account communication barriers and intercultural diversity.
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From International Image Consulting
Etiquette Consultant Training



...you a competitive edge in the field of visual, verbal and non-verbal communications.
As an etiquette consultant, you can work with individuals and corporations to enhance their personal and professional development. Some of the course topics include: Professional Image in the workplace, business etiquette, cross cultural awareness and professionalism.
Topics covered:
IAI Etiquette
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From Multidimension Training & Consulting
Towards 5-Star Communication Skills in Providing Excellent Service


We offer 'Towards 5-Star Communication Skills in Providing Excellent Service' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. This workshop includes lectures, reading materials, case studies discussions, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the
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Conflicts Differing Cultures at Workplace Are We Communicating Effectively


Effective communication is essential for the delivery of high quality service. Communication failures are the leading causes of conflicts at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that communication has always been the key to both the success and the failure of the company.
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From TBC Training
Licensed Practitioner of Neuro - Linguistic ProgrammingTM



...oral & Belief Change
Emotional State Control
Verbal and Non-verbal Communication
Goal setting
Presentation / Voice coaching
On successful completion of the course you will recieve a personally signed (in ink) certificate from Dr Richard Bandler, the co founder of NLP. You will become a full member of the Society of NLP (The bench mark of NLP) and receive a comprehensive NLP Practitioner
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From Talent Shapers
Communication Skills





OBJECTIVES: At the end of the program, the participants will be able to:
a Identify their individual personality styles and also the other four styles and successfully adapt to people behaviours.
a Understand the various types of communication and the components of effective communication
a Apply and practice effective verbal and non verbal communication
a Understand the importance of
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From EJA International
NLP Practitioner with NLP Coach Option

YES! YOU CAN CHANGE YOUR LIFE IN 7 DAYS!
NLPa (Neuro Linguistic Programming) was born out of a simple yet profound question "What makes the difference between someone who is competent at a skill and someone who is excellent?"
NLPa (Neuro-linguistic Programming) involves the study of patterns, which are created by the interaction of the brain, language and the physical body. nlp dubai
In
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From Lady Indigo Ltd
The secrets of Body language
Dona t you wish sometimes you could read peoplea s minds? Unfortunately thata s a gift of only a few a chosena ones. However it is possible to understand peoplea s true feelings and emotions through the observation of their posture, gestures and movements. 40% of our communication is through our body language.
Understanding body language can provide insights to what
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From The Training Experts Ltd
Achieving Excellence in Customer Service
This one day course aims to help delegates to explore the concept of excellent customer service and how that differs from acceptable or poor service. It is an intense, powerful and interactive course designed to encourage delegates to question their own behaviours and to consider how they can change for the better.
Target Group
This course is aimed at any level of personnel who come into
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Lone Outreach Worker Development Program
This intensive modular program focuses on equipping the attendee with the key skills, techniques and strategies, crucial to the role of a lone worker. It aims to provide the support and knowledge to develop a vital understanding of the limitations and challenges lone workers often face, and how to deal with these confidently and professionally.
Target Group
This program is designed for lone &
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From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP


It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that
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From SEED Infotech Ltd.
Winning with People Interpersonal Skills
Interpersonal Effectiveness, a cutting edge program specially designed for your team, is aimed at enhancing their competencies for interpersonal interactions and influencing skills. The program covers the basics of interpersonal skills, influencing skills and building long term relationships. The contents, which are designed with a a Less Jargons a More Sensea , approach takes care of the
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From Next Levels Consulting
Assertiveness and Self-Confidence
...a listening & Hearing arent the same thing a verbal & non-verbal communication a the body language
-The Importance of Goal Setting
-Feeling the part a Indentifying your self-worth, positive self-talk a Identifying & addressing strengths & weaknesses
-Looking the Part a The Importance of Appearance a The Role of Body Language a First Impressions Count
-Module Eight: Sounding
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From Fands Infonet Pvt. Ltd.
A One Day Program On Business Etiquette
Objectives:
The Business Etiquette Training focuses on facilitating participants towards the do's and don'ts in the international business environment. More and more organizations are working globally across various cultures. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures especially the west.
This program will enable
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From PsyAsia International
Interpersonal & Organisational Communication Training Course


...nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The final part of the session will consider barriers to effective communication and key skills required for effective communication. This will
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From Trainyoucan CC
Customer Driven Organisation Training Durban & Johannesbug
...Cultural Differences
-Foreign Cultures.
-Verbal and non-verbal communication with
customers.
-Interaction with customers using appropriate
communication.
-South African Cultural Groups
-Non-verbal and verbal elements.
-Culture and customs
-International Tourist Groups
-Preventing cultural misunderstandings.
-Cultural Differences
-Learning to value cultural
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From Claybrook NLP
Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis
...ke roses, taste, bitter, sweet, sour. Language and other non-verbal communication systems through which our neural representations are coded, ordered and given meaning by our current knowledge.
02. Programming - We run strategies in our minds to get things done. We have no awareness of them, they are often habit. Such as driving, cycling, brushing teeth. Using all the information in
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From Megamind Consultants
ESSENTIAL CORPORATE SKILLS
"ESSENTIAL CORPORATE SKILLS"
Workshop on corporate grooming and
business etiquette
Program Outline:
v Verbal & Non-Verbal Communication skills
v How To Greet, Meet & Introduce people
v Formal Dressing
v Grooming For Men And Women
v Workplace Etiquette
v Telephone etiquette
v
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From mindXCEL Consultancy
NLP Practitioner with NLP Coach Option
... models that expose the hidden patterns within verbal and non-verbal communication and how to respond with purpose and persuasiveness. It draws on elements of Linguistics, Logic, Psychology, Sociology and Hypnosis.
The methodology of NLPa has since its beginning been used in almost every area of human actions and behavior and is still growing in popularity.
Key Benefits:
* You will
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From Grow Wings And Fly Professional Development Training
Communication Solutions Beginners or Advanced





... required listening and body language skills, recognizing non-verbal communication, understanding factors that influence communication and delivery techniques.
You will learn to achieve effective communication solutions by establishing a personal foundation skill set so as to prevent, reduce and decipher challenging events as well as being able to address actual difficult situations. You
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From The In-House Training Company
Brilliant customer service
...ily and effectively
a Understanding body language and non-verbal communication, even on the telephone
a Specific gestures and phrases that put customers at ease and developing a winning a telephone voicea
a Different types of question that will help to get to the root of a problem quickly and efficiently, plus improving your active listening and drawing-out skills
a
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From Talent Builders
Communication



Talent Builders is holding an open Communication training day on Wednesday the 16th June 2010 at our training centre in Willenhall, Wolverhampton.
Course starts at 9. 00am (Arrive at 8. 30am for registration) and ends at 5. 00pm.
If you or a member of staff need to develop communication skills then contact me today to book for only 80 per person! This cost includes a full day training,
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From EnglishAhead
Certificate program in Advanced English Effective Workplace Communication
...nd listening, and in interpreting body language and other non-verbal communication.
Effective speaking and listening is important both in face-to face communication and over the telephone. The course provides knowledge and skills required to speak and listen effectively, and to interpret and use non-verbal communication.
It identifies various barriers to effective listening and looks at the
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From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program



FACILITATED
BY
NARENDRAN
ACCREDITED BY
Andhra Pradesh State Council For Higher Education
HYDERABAD
INDIA
E-mail: babu_n21@yahoo. co. in
Ph: +91-9949208889
OBJECTIVES:
To deliver a Powerful People Smart Personal Development Workshop that impacts the mind, heart and behavior for lasting success and also at the program conclusion participants should be able to:
Develop all round
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From Learning Lounge Solutions
Train the Trainer Program Certified Trainer and Facilitator
Being a trainer is fine but being a certified trainer carries a lot of weight in today's global training scenario. If you are someone new to the field of training this certification will assist and help you for a bright future. It will give you the knowledge, skills & attitude required to behave like an expert trainer who has got everything under control whilst appearing relaxed and approachable.
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From Training Connection
Customer Service
...
To handle angry and difficult customers
Interpret non-verbal communication
Provide quality service over the phone
Communicate effectively through e-mail
Outline
Unit 1: Customer Service Fundamentals
Understand customer types
Understand the importance of customer service
Build rapport and communicate with customers
Respond to customers and exceed their
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From Highland Body Language Training Consultancy
Presentation Skills

IN THE LIMELIGHT
Hone your public speaking and presentation skills at this much-requested course for professionals who want to feel and look confident. This course is very interactive and individual participation is essential. The course focus is on individuals body language and how to use it to their advantage to create the right impact/impression.
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Communication Skills

MY BODY IS MY LANGUAGE
This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage.
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From Alliance Training and Consulting, Inc.
Handling People with Tact and Diplomacy
This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.
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