Instructor Led Non-verbal Communication Training - Training Resources

ASSERTIVE COMMUNICATION SKILLS WORKSHOP It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...

Interpersonal & Organisational Communication Training Course ...nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The final part of the session will consider barriers to effective communication and key skills required for effective communication. This will  more...

ESSENTIAL CORPORATE SKILLS "ESSENTIAL CORPORATE SKILLS" Workshop on corporate grooming and business etiquette Program Outline: v Verbal & Non-Verbal Communication skills v How To Greet, Meet & Introduce people v Formal Dressing v Grooming For Men And Women v Workplace Etiquette v Telephone etiquette v  more...

Softskills & Personal Development Taining Program FACILITATED BY NARENDRAN ACCREDITED BY Andhra Pradesh State Council For Higher Education HYDERABAD INDIA E-mail: babu_n21@yahoo. co. in Ph: +91-9949208889 OBJECTIVES: To deliver a Powerful People Smart Personal Development Workshop that impacts the mind, heart and behavior for lasting success and also at the program conclusion participants should be able to: Develop all round  more...

Train the Trainer Program Certified Trainer and Facilitator Being a trainer is fine but being a certified trainer carries a lot of weight in today's global training scenario. If you are someone new to the field of training this certification will assist and help you for a bright future. It will give you the knowledge, skills & attitude required to behave like an expert trainer who has got everything under control whilst appearing relaxed and approachable.  more...

Customer Service ... To handle angry and difficult customers Interpret non-verbal communication Provide quality service over the phone Communicate effectively through e-mail Outline Unit 1: Customer Service Fundamentals Understand customer types Understand the importance of customer service Build rapport and communicate with customers Respond to customers and exceed their  more...

Presentation Skills IN THE LIMELIGHT Hone your public speaking and presentation skills at this much-requested course for professionals who want to feel and look confident. This course is very interactive and individual participation is essential. The course focus is on individuals body language and how to use it to their advantage to create the right impact/impression.  more...

Communication Skills MY BODY IS MY LANGUAGE This popular course teaches the building blocks of non-verbal communication skills, and is essential for all levels of staff. Learn how to improve your communication skills, see yourself as others see you, and use someone else's non-verbal behaviour to your advantage.  more...

Handling People with Tact and Diplomacy This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.  more...