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Winning Over Difficult Customers on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...stomer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying experiences that influence their experience with you. Plan for these times; they are actually customers asking questions, call for more information and acting in ways that satisfy their own needs. Seek out the reasons for our interpersonal  more...
Learning to Avoid Questionable Interview Questions on-line e-learning cbt (computer based) ... aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S.,  more...
From Michael Management Corporation
Introduction to SAP on-line e-learning cbt (computer based)study at homecoursewareself directed This introductory course is designed for SAP beginners and it will teach you the basics of the SAP system. This simulation course is a must for anyone wanting to learn about SAP! Course Goal: - learn the basics of the SAP system with hands-on exercises - learn how to navigate, search, and get help in SAP - learn how to run and print reports - overview of the various modules in  more...
From 123-CBT Computer Based Training
Screening Applicants on-line e-learning cbt (computer based) You've done your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals  more...
Accounting Systems and Closing Activities on-line e-learning cbt (computer based) Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every  more...
From Compliance Solutions
24-Hour HAZWOPER Online on-line e-learning cbt (computer based) ...it Education Units (CEU's): 3.0 Pre-Requisites: None Should I Take the 24 or 40 hour HAZWOPER?: Per OSHA's Interpretations: "Workers, such as utility workers, who must perform duties at a hazardous waste site that has not yet been characterized but where contamination is expected, do fall under the scope of 29 CFR 1910.120. These workers must work under the direction of an  more...
Spanish 24-Hour HAZWOPER Training-Online on-line e-learning cbt (computer based) ...it Education Units (CEU's): 3.0 Pre-Requisites: None Should I Take the 24 or 40 hour HAZWOPER?: Per OSHA's Interpretations: "Workers, such as utility workers, who must perform duties at a hazardous waste site that has not yet been characterized but where contamination is expected, do fall under the scope of 29 CFR 1910.120. These workers must work under the direction of an  more...
From Learn Skills
Retail Training- Apply safe working practices on-line e-learning cbt (computer based)study at homecoursewareself directed There are very high social, economic and human costs associated with workplace accidents. About 500 people die each year from workplace accidents. Research shows that in most cases these accidents could have been prevented. If you are aware of the potential hazards in your workplace you will be in a much better position to prevent an accident happening to you. Nobody benefits from accidents  more...
From Serebra Learning Corporation
Microsoft Windows XP Tablet PC Edition 2005 on-line e-learning cbt (computer based) A Tablet PC combines mobile computing with unique handwriting and voice recognition technology allowing users to type, write, or dictate notes. It also offers interactivity features by accepting commands in the form of gestures drawn by users. This course will explain how a Tablet PC is different from a desktop or laptop. The unique features of a Tablet PC will be covered as well. Additionally,  more...
Discover Your Tablet PC on-line e-learning cbt (computer based) A Tablet PC combines mobile computing with unique handwriting and voice recognition technology allowing users to type, write, or dictate notes. It also offers new interactivity features by accepting commands in the form of gestures drawn by users. This course will explain how a Tablet PC is different from a desktop or a laptop. The features of a Tablet PC, its benefits and uses will be covered.  more...
From Software Training Academy, Inc
Developing Java Web Services instructor led trainingon-line e-learning cbt (computer based) This one-week course prepares Java programmers to develop interoperable Java Web services and using SOAP, WSDL, and XML Schema. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard APIs for SOAP messaging and WSDL-driven, component-based service development. Both document-style and RPC-style messages and services are covered in  more...
Introduction to XML instructor led trainingon-line e-learning cbt (computer based) This one-day course introduces the eXtensible Markup Language, or XML, including basic grammar and XML validation using DTDs or XML Schema. Students learn to read and to hand-write XML well-formed XML documents, and then proceed to modeling concepts, first learning the basic DTD language and then studying namespaces and XML Schema. The course closes with a chapter on important XML-related  more...
From Ideal Performance Training
Indoor Cycling Instructor Course on-line e-learning cbt (computer based)study at homeself directed ...e learning resources and personal tutor support second to none!! The content of the online course mirrors as closely as possible our 'gold standard' live 2 day indoor cycling instructor course, with some additional underpinning knowledge to refresh existing instructors and support new instructors alike. The online course delivers most up to date safety recommendations for indoor cycling  more...
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