Instructor Led Not Training - Training Resources

Excel 2007 Visual Basic ...Not only our best-selling course, but also one of our favourites. This two-day course takes you through Visual Basic for Applications in Excel from recording macros through to advanced form design. On the way you will learn how to write object-oriented programs and how to create loops and implement error-handling. Microsoft Excel macros are fun - let us show you why! For a full list of  more...

Advanced Excel 2007 If you have been using Microsoft Excel for a while now, maybe it is time to move on a bit. This two-day course shows how you can use Excel to manage a database, create advanced charts, use some of the advanced functions in Excel and much more besides! Why not spend two days finding out just what Excel can do? For a full list of course topics, see our website  more...

Access 2007 Introduction for Developers Have you been given the task of designing and developing a database in Microsoft Access? Finding it difficult to know where to start? This three-day course assumes no prior knowledge of Access, and covers all the basics of Access, including how to design your database, creating tables, creating Access queries, and using Access forms, reports and macros. In fact the only thing this course does  more...

Introduction to PowerPoint 2007 If your job involves creating presentations or slide shows in Microsoft PowerPoint, we can make your life easier. PowerPoint is not difficult to use, but we can show you the tips and tricks to make you more productive. For a full list of course topics, see our website  more...

Advanced Microsoft Visio 2007 Visio does far more than print pretty pictures, it also handles data! This 1-day course will show you not only how to add data to your diagrams but how to use it in other applications too. You will also see some great features of working with multi-page diagrams and even how to design your very own shapes! Note that this course uses Visio Professional edition, not Visio standard edition. For a  more...

Microsoft Visio 2007 Visio is fun! Whether you want to create flow charts, organisation charts, network diagrams or building plans, this one-day course will teach you what you need to know. Get to know how to use the built-in stencils, templates and drawing tools, and enjoy a day out from the office at the same time! Note that this course uses Visio Professional edition, not Visio standard edition. For a full list  more...

Microsoft Project 2007 We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks. For a full list of course topics, see our website  more...

Excel 2003 Visual Basic ...Not only our best-selling course, but also one of our favourites. This two-day course takes you through Visual Basic for Applications in Excel from recording macros through to advanced form design. On the way you will learn how to write object-oriented programs and how to create loops and implement error-handling. Microsoft Excel macros are fun - let us show you why! For a full list of  more...

Access 2003 Introduction for Developers Have you been given the task of designing and developing a database in Microsoft Access? Finding it difficult to know where to start? This three-day course assumes no prior knowledge of Access, and covers all the basics of Access, including how to design your database, creating tables, creating Access queries, and using Access forms, reports and macros. In fact the only thing this course does  more...

Advanced Excel 2003 If you have been using Microsoft Excel for a while now, maybe it is time to move on a bit. This two-day course shows how you can use Excel to manage a database, create advanced charts, use some of the advanced functions in Excel and much more besides! Why not spend two days finding out just what Excel can do? For a full list of course topics, see our website  more...

Microsoft Project 2003 We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks. For a full list of course topics, see our website  more...

Advanced Microsoft Visio 2003 Visio does far more than print pretty pictures, it also handles data! This 1-day course will show you not only how to add data to your diagrams but how to use it in other applications too. You will also see some great features of working with multi-page diagrams and even how to design your very own shapes! For a full list of course topics, see our website  more...

Introduction to Excel 2003 If you have not used Microsoft Excel spreadsheets before, this one-day introductory course is the perfect point to start. Assuming no knowledge of Excel, the course shows you how to enter data and formulae, format your work to look attractive, print your work and create Excel charts. For a full list of course topics, see our website  more...

Visio 2007 Flowcharts and Diagrams Yes, you could create flow charts and flow diagrams using the drawing tools in PowerPoint 2007, but why not make your life easier and use Visio 2007 instead? Visio has built-in stencils to make it easier to create flow charts and flow diagrams - and besides that, it is a fun package to use! For a full list of course topics, see our website  more...

Writing SQL You may have a fantastic database, but unless you can extract useful information from it, it may as well not exist! This two-day course shows you how to mine your database, from getting a mailing list of people meeting certain criteria through to compiling summary information for the board. Note that the SQL language varies slightly between different database providers; this course teaches the  more...

Visio 2003 Flow Charts and Diagrams Yes, you could create flow charts using the drawing tools in PowerPoint, but why not make your life easier and use Visio instead? Visio has built-in stencils to make it easier to create flow charts - and besides that, it is a fun package to use! For a full list of course topics, see our website  more...

Project 2003 Scheduling and Gantt Charts There will be times when our full two-day Microsoft Project course is more than you need. Perhaps all you really need to know is how to schedule tasks using MS Project, and perhaps to create and print Gantt charts? This concise one-day course is an alternative to our longer two-day course, for busy project managers who do not need to know everything that Project can do. For a full list of  more...

Project 2007 Scheduling and Gantt Charts There will be times when our full two-day Microsoft Project 2007 course is more than you need. Perhaps all you really need to know is how to schedule tasks using MS Project, and maybe how to create and print Gantt charts? This concise one-day course is an alternative to our longer two-day course, for busy project managers who do not need to know everything that Project 2007 can do. For a full  more...

Introduction to Word 2007 If you have not used Microsoft Word before, this one-day introductory course is the perfect place to start. Assuming no knowledge of Word, the course shows you how to create letters and reports in Word, format your text and print your letters. For a full list of course topics, see our website  more...

Excel 2007 Upgrade Rather than spend a month finding out gradually about all the features and foibles of this major upgrade, why not do it all in a day? Learn how lists have metamorphosed into tables, what structured references are, how the new page layout view can help you, what new conditional formatting features there are, how charts have evolve and much more! For a full list of course topics, see our website  more...

Introduction to Excel 2007 If you have not used Microsoft Excel spreadsheets before, this one-day introductory course is the perfect point to start. Assuming no knowledge of Excel, the course shows you how to enter data and formulae, format your work to look attractive, print your work and create Excel charts. For a full list of course topics, see our website  more...

Microsoft Excel Visual Basic Not only our best-selling course, but also one of our favourites. This two-day course takes you through Visual Basic for Applications in Excel from recording macros through to advanced form design. On the way you will learn how to write object-oriented programs and how to create loops and implement error-handling. Microsoft Excel macros are fun - let us show you why!  more...

Microsoft VB.NET VB.NET is not just a souped up version of Visual Basic, but a whole new world. Learn how to use proper object-oriented programming within the Visual Studio productivity tool, and discover why Visual Basic .NET is such good news.  more...

Microsoft ASP.NET This 4-day course shows you all you need to know to create web sites using ASP.NET. All course examples use VB.NET - ie Visual Basic, not C# - and the editing software used is Visual Studio.NET (sometimes known as VS.NET).  more...

Customer Service Professional ...tives 1. Explain what happens when customers are not give focused attention 2. Identify techniques to focus attention on the customers Program 102: Prepare Yourself to Win the Lifetime Relationship Duration: 120 minutes Just as you build a building by laying the proper foundation, floor by floor, you must lay a similar foundation if you are going to build lifetime  more...

You Can Speak with Confidence ...of a group? You can have it. Confident speaking is not strictly for talented naturals or geniuses or loud people. Speaking is for everyone who has a message to impart; a purpose to fulfill, and an idea to sell. You will learn in this workshop the secrets to successful speaking and the many techniques and methods that will have you off the sidelines and standing up with ease and  more...

Productive Groups Groups convene to generate ideas, to give support, to solve problems, and to make decisions. All too often, however, groups can be inefficient and ineffective as they go about these tasks. What a waste of human resources! This program teaches group skills in an enjoyable yet powerful way. The program assumes that individual participants come from groups that are committed to their goals. The  more...

Time Management The time in any given day is one of the few things that is given to us equally. Yet it feels totally different when we are using time in a way we choose for ourselves than it feels when our time seems to loom out of our control. We must ask the larger question of what is valuable in our lives, integrating personal and professional goals. Without a strong desire to live out certain values, time  more...

Five Star Teamwork ...ily So! The fact is that while all teams are groups, not all groups are teams. What separates the two is interdependence. A group becomes a true team only when its members support and enhance each othera ™s performance and contributions a when they collaborate to achieve results that are bigger and better than those that could be realized individually. Simply put, ita ™s  more...

Solving Problems and Making Decisions ...not it is their specific mission, most teams inside organizations are created to solve either one or a series of business problems. Even established tasks often present teams with new challenges, as business methods or workflows change. For these reasons, effective teams must know how to define and analyze problems and to make decisions that help reach desired outcomes. A solid problem-solving  more...

Managing Team Dynamics Experienced team members know that defining their teama ™s purpose is just the beginninga what follows is the hard work of managing day-to-day relationships among not just core members of the team but also the external stakeholders who contribute to the teama ™s success. In order to accomplish the goals and tasks for which they are accountable, team members must establish a foundation  more...

Navigating Bankruptcy in Troubled Times: Options for Creditors and Debtors ...Get up to speed on bankruptcy practice - you can't afford not to. /strong In today's economy, many corporations and individuals are dealing with bankruptcy either directly or indirectly. Attend this seminar and get updated on what's happening in the world of bankruptcy. Hear about the latest trends in avoidance actions. Get all your toughest questions answered regarding how the process works  more...

Texas Margin Tax ...its for You - Learn all about the Texas margin tax - it's not the same old franchise tax, but a fundamental change in the tax system - Easily determine who pays - and who doesn't - Explore industry preferences and examples - Find out about combined reporting - the new 'in' thing - Get practical tips on contesting audits This seminar is designed for attorneys, accountants, controllers, accounts  more...

Civil Procedure: A View From the Bench ...ges are looking for? Or, just as important, what they are NOT looking for? Attend this seminar and get the information you'll need to succeed the next time you're in court. You'll hear from the decision makers themselves insights on case management, jury selection, and presenting witnesses and evidence. You'll hear proven techniques for getting results - and getting ahead. Benefits for You -  more...

Workers' Compensation Update ...e a thorn in your side - and why wouldn't they be? - fear not! There is a way for you to immediately lower your costs and your frustration. And it's easy too! Join us for this seminar and get up-to-the-minute strategies and legal updates. Minimize future workers' comp costs and legal hassles with best practices from top experts in the field. Stop wasting valuable time pouring over endless  more...

Oracle 11g DBA In this course, the concepts and architecture that support backup and recovery, along with the steps of how to carry it out in various ways and situations, are covered in detail. This includes how to define and test your own backup and recovery scenarios. Also, the students learn to manage memory effectively and to perform some performance evaluation and tuning tasks, including using some of the  more...

Commercial and Real Estate Loan Documents: More Than Just Papers ...ctions - Stay up to date on what loan documents do and do not do and what gems are found in what we overlook as boilerplate - Salvage the loan - and your money - with the latest workout techniques - Stay up to date on important UCC issues - Avoid jeopardizing collection by steering clear of documentation errors This seminar is designed for attorneys, presidents, vice presidents, loan officers,  more...

What You Need to Know About Public Records and Open Meetings ... the new presumption of access, find out what records are not considered public - Learn the fine points of making and processing Right to Know requests, as well as the appeals process - Hear the latest on the state's Sunshine Act, the open meetings law - Respond to today's hot issues - including ethics and privacy issues IACET Learning Objectives - You will be able to discuss Pennsylvania's  more...

Building Codes Benefits strong Don't just guess - know that your project is code-compliant. /strong Prevent mistakes and fines before they happen. Come to this seminar and find out how building code compliance at the front end will save you from headaches, charges and costly project delays throughout the building process. Register today and hear experts simplify building code issues and help you stay out of  more...

Trucking Litigation and D.O.T. Regulations ...ation by signing up for this hard-hitting seminar. You'll not only learn the essentials of the federal regulations, but you'll also get winning litigation tactics from our expert panel. Join your peers for this crash course and get the techniques you need to survive - and thrive - in this often daunting field. This seminar will provide: - Guidance on litigating a trucking case - get a road map  more...

Workers' Compensation ... all the latest information and survival tips. And that's not all! This seminar will also change the way you approach workplace accommodation for the injured worker. Register today and get a game plan for ensuring success for you and your company. Benefits for You - Stay up to date on workplace accommodation - Find out what you need to know about managing WCB premiums - Tips on communicating  more...

Effective Management Strategies for Supervisors: What You Don't Know Can Hurt You ...he workplace. Unfortunately, employment relationships do not always work out; sometimes the best outcome for both sides is to part ways. Learn from a legal perspective how to best address performance issues and carry out terminations to minimize costs and risks. Benefits for You - Practical tools, tips and techniques that you can apply immediately in your workplace - Effective, down-to-earth  more...

Negotiating, Documenting and Enforcing Arkansas Leases Discover how to avoid the pitfalls of residential and commercial leases. Register today for this informative seminar and get critical insight on negotiating, documenting and enforcing leases in Arkansas. You'll find out what you should include in the lease to avoid problems down the line - such as rent and security deposit details, and what happens in case of default. Gain a better understanding  more...

Sharepoint Server 2007 (MOSS) Workshop in Bangalore Course Objectives This 3-day survey course explores the development opportunities with Microsofta s most recent release of SharePoint Products and Technologies. The first half of the course focuses on Windows SharePoint Services 3. 0 (MOSS) where you will learn how develop fundamental MOSS building blocks such as features, application pages, site pages, Web Parts, custom list types, site  more...

Strategies to Assess and Treat Children With Behavioural and Attention Disorders ... address behavioural issues in the classroom. And that's not all! This seminar will help you explore the world of complementary and alternative treatment options - and how you can use these to help your students and reduce classroom disruption. Register today and get a game plan for ensuring success for all your students. Benefits for You - Discover how to conduct a holistic assessment and  more...

Immigration Law and Employer Compliance: A New Era for Employer Liability ...ork is in order - or hoping they won't get caught if it's not. Are you willing to "bet the ranch" on your company's future? Attend this seminar and get useful information not only to deal with the immigration issues currently facing your company, but also to plan for your company's future needs of foreign personnel. Don't wait until federal or state immigration law issues become a problem -  more...

Title Examination ...Learn techniques to ensure your next title examination is not only free of errors but also free of headaches. This Seminar Will Provide: - Guidance on how to perform a thorough and hassle-free title examination - Ways to minimize liability - know exactly what the title insurance policy covers - A primer on judicial mortgage foreclosure in Oklahoma - Tips on how to tackle challenges related to  more...

Defending a Workers' Compensation Claim ...e a thorn in your side - and why wouldn't they be? - fear not! There is a way for you to immediately lower your costs and your frustration. And it's easy too! Join us for this seminar and get up-to-the-minute strategies and legal updates. Minimize future workers' compensation costs and legal hassles with the best defenses from top experts in the field. Stop wasting valuable time poring over  more...

Employee Handbooks: Everything You Need to Know to Keep You Out of Trouble ... handbooks. Is it better to have an employee handbook or not to have one in today's litigious society? Will regulatory agencies look at your company more favorably, and what will they look for? Is it better to write your own or order one online? Long or short? How often to update it? These and other pertinent questions will be the topic of this seminar. Find out what employee handbooks must  more...

Unclaimed Property Reporting ..., gift certificates or unidentified remittances that have not been claimed by the owner? These items may represent unclaimed property liability. As states struggle to meet their annual fiscal responsibilities, unclaimed property has emerged as a new and popular avenue for increasing revenue stream. Compliance is a hot topic - therefore, it's critical for your company's financial well-being to  more...

Best Practices in ADA, FMLA and Workers' Compensation ...e of laws increasing your obligations to employees who cannot, will not or should not work. Join us for this seminar and find out exactly what you need to know about recent ADA and FMLA updates - and how they interact with Georgia workers' compensation laws. The constantly evolving laws governing leave and disability discrimination allow no room for error or miscalculation. Attend this seminar  more...

Covenants Not to Compete How to avoid the pitfalls of noncompete agreements - what you don't know could hurt you. Attend this enlightening seminar and stay abreast of the latest issues relating to restrictive covenants. Our seasoned professionals will provide practical answers to your most pressing questions about the law of trade secrets and confidential information. You'll get an inside look at how to respond to  more...

How to Prevent the Potential Hazards of Green Design Green buildings are taking the LEED®. Don't just get in line - get ahead Stay ahead of the curve - learn how to incorporate sustainable designs into your next project. The green building industry is gaining market share and still growing. Green is everywhere - but how do you make it work in your project? Sign up for this seminar and get the knowledge you need to separate green design hype from  more...

Training for Supervisors: How to Limit Liability for Employment Issues ...lizing it? Supervisors increasingly are expected to have not only operational expertise, but also the ability to manage and respond to personnel issues such as employee requests for leave or accommodation, poor employee performance and absenteeism. Although supervisors typically have received training in their operational areas, they may not have received similar training in their  more...

Real Estate Development From Beginning to End ...eep your business safe. By attending this seminar, you'll not only build skills and learn techniques you can use the next day, but you'll walk away with a practical approach for confronting even the toughest real estate development dilemmas. Benefits for You - Avoid common pitfalls by mastering the entitlement process - Valuable tips from a construction standpoint that could affect the success  more...

Commercial Real Estate Finance in Challenging Times ...that kill commercial real estate transactions. These are not just hard times, but perhaps the hardest times we've seen in our careers - take this opportunity to sharpen your skills and confidently handle real estate financing. Attend this seminar and gain the tools you need to make an educated decision in any challenge. Today's volatile real estate market means tighter lending rules, fewer  more...

Change Orders ...il to express the intent of parties and - more often than not - lead to unwanted and unnecessary disputes. Attend this highly informative seminar and learn about key issues you need to properly address when negotiating and evaluating change orders. Don't miss this timely opportunity to get the information you need to help your company avoid the added time and expense of resolving and  more...

How Design Documents Can Prevent or Cause Construction Claims ... all the latest information and survival tips. And that's not all! This seminar will also change the way you approach dispute resolution. Register today and get a game plan for ensuring success for you and your company. Benefits for You - Get a one-of-a-kind briefing on why design documents can prevent - or cause - construction claims - Take the headaches out of handling claims for defective  more...

Building Codes Don't just guess - know that your project is code-compliant. Avoid having to re-build your building - and prevent mistakes and fines before they happen. Come to this seminar and be proactive in learning about the latest changes to building codes, especially since we have the new objective-based code. Register today and find out what building problems the industry is facing and how to prevent  more...

Preparing for the Next Wave of Real Estate Closings ...buyers' market is coming - be prepared for it! If you're not equipped to address the vast array of factors that can affect real estate closings, the closing experience can be unpleasant at best - and devastating at worst. Join us for this comprehensive seminar and get a detailed picture of closing issues from start to finish. Experienced professionals will give you essential information on  more...

Affordable Housing ...cess you can afford. Shelter is a basic human need - but not everybody can afford decent housing. It falls to developers to offer good homes for low-income families. Unfortunately, federal, state and local governments have complicated and meticulous guidelines that developers have to become familiar with. What does it take to stay in compliance? Find out at this seminar. Learn what your local  more...

Not-For-Profit Organizations ...not-for-profit maze. Attend this enlightening seminar and stay abreast of the issues confronted by not-for-profit organizations today. Our seasoned professionals will provide practical answers to your most pressing questions about employment law considerations, nonprofit tax status and corporate governance. Register today and get an inside look at how to respond to confusing issues confronted  more...

Basic Client Confidentiality Rules Every Legal Professional Should Know Client Confidentiality Rules Every Legal Professional Should Know - A fundamental aspect of the attorney-client relationship is the attorney s obligation of confidentiality. The professional rules regarding confidentiality should be known and understood by all practicing attorneys. Clients expect confidentiality and the attorneys must respect and abide by that expectation. Furthermore, not knowing  more...

The Financial Consultant s Role on Your Construction Projects and Capital Investments .... Many companies start large construction projects and do not know what the estimated payback will be in terms of increased revenue, income and enhancing enterprise value. This teleconference will introduce you to tools that will help you evaluate how much a project should cost and whether that capital expenditure will benefit the company. You will also learn how to monitor a project budget so  more...

When Wages are Not FICA Wages ...Not FICA Wages - Do you know what is not considered wages by the IRS, thereby exempting those monies from FICA tax? If not, this teleconference will be beneficial to you in helping reduce employer liability for FICA taxes on money that is not wages. You already know that any cash or non-cash remuneration received for employment, unless specifically exempt, is considered wages subject to the  more...

Risk Transfer Provisions: The Hidden Traps in Construction Agreements ...o often, one or more parties in a construction project do not appreciate the significance of these provisions. These provisions can effectively transfer millions of dollars of risk, and the party accepting that risk must properly understand the implications of these provisions so that they can price their work appropriately and take steps to protect themselves from the risk. This teleconference  more...

Writing Job Descriptions Are Your Job Descriptions Effective? - Sign up for this teleconference and get insider knowledge on writing job descriptions. Find out how to create and maintain job descriptions to increase employee productivity and decrease potential liability. Learn the essentials of what to include and what not to include in your job descriptions. Our expert speaker will provide practical insight on  more...

Tax Updates and Incentives of the Emergency Economic Stabilization Act Tax Updates and Incentives of the Emergency Economic Stabilization Act - This teleconference will explore the additions, modifications and extensions made by the Emergency Economic Stabilization Act of 2008 to the energy tax provisions of the Internal Revenue Code, and will analyze structures that may be employed to monetize or shift the tax credits and other attributes from the developer of  more...

Confidentiality of Substance Abuse and Mental Health Records Substance Abuse and Mental Health Records: What Can You Release? - This teleconference will focus on the confidentiality of mental health, and alcohol and drug abuse patient records. Ms. Gordon will discuss federal and state laws applicable to these highly protected records and participants will review the circumstances under which these sensitive records may or may not be disclosed. A number of  more...

What's New for LEED in 2009: The Overhaul of the U.S. Green Building Council LEED Program ...tion requirements differ from past versions are included. Not only are the 2009 upgrades comprehensive, but going forward there may be up to a 10 percent lower environmental impact of LEED certified projects, largely focused on reductions in energy waste and enhanced water conservation measures. This teleconference will help you understand how the U.S. Green Building Council has extensively  more...

Form 5500 What You Need to Know to File ...ecause of the numerous types of plans and sponsors, it is not always clear which plans are required to file and what is included in filing. This seminar will provide an in-depth discussion on the subject as well as guidance for delinquent filers. The instructors will walk you through Form 5500 and its numerous schedules, providing you with the information you need to know in order to  more...

HSAs HRAs FSAs How They Can Reduce Your Cost and Increase Your Benefits Concerned about rising health insurance costs and how your company may be impacted? Costs of health insurance continue to soar and you need to become ever more creative in establishing your employee benefit programs. Attend this innovative seminar and learn how to supplement your medical insurance plan with other benefit programs to keep costs in check and still offer full medical coverage.  more...

Performance Evaluations of Employees ...ding engagement and its impact on performance. And that s not all This seminar will also change the way you approach terminations. Register today and get a game plan for ensuring success for you and your company. Benefits for You Get up to speed on best practices in performance management Explore innovative methods in performance monitoring and coaching, and corrective measures Hear  more...

Oracle Database 10g Data Guard Administration Release 2 ...er courses are excellent study and reference tools but DO NOT meet the Hands-on Requirement for certification. Learn To: * Use Data Guard to achieve a highly available Oracle Database * Create physical and logical standby databases * Use Enterprise Manager Grid Control to manage the Data Guard configuration Audience: * Database Administrators * Support Engineer  more...

Oracle 10g DBA All courses provided as part of the OCP Training Boot Camp are fulfil the Oracle OCP Hand-on course requirement. Oracle training is usually conducted on Linux Server platform. If you prefer, you can opt for Oracle training on Microsoft Window. Please specify your preference for Linux/Ubuntu at the time of registration. If you wish to take Oracle on Linux, you must possess basic knowledge of  more...

A1 NVQ Assessors Award ...not only this A1 Assessors Award (Level 3) for assessing NVQ/ SVQ's, but also the V1 S/ NVQ Internal Verifiers (Level 4) Award and the PTLLS Teaching (Level 3) Award. IOSH Patient Handling Trainer Course for teaching patient handing as well as First Aid, AED, Health & Safety, CIEH Professional Trainers and Lifeguard. This EDI approved A1 Assessors Award, is a course for all persons who wish to  more...

PTLLS - Preparing to Teach in the Lifelong Learning Sector ... fields. We specialise in Train the Trainer Courses not only PTLLS Teacher Courses but also First Aid, AED, Health & Safety, CIEH Professional Trainers and Lifeguard. This PTLLS - Preparing to Teach in the Lifelong Learning Sector is the same award from Ofqual as the 7303 (was 7302) City and Guilds PTLLS award. This is the starting Level 3 teaching qualification for anyone involved in  more...