Lessons on Notes DVD

V10-Understanding Voice over IP 3 ...le. Featuring detailed graphics, bullets, extensive text notes and our engaging and often humorous instructor Eric Coll, M. Eng., P. Eng., these training courses will give you the solid foundation you need to intelligently discuss, compare, evaluate and understand VoIP technologies, products and implementations. The third course explains SIP and how connections are made. Youa ™ll  more...

V9-Understanding Voice over IP 2 ...le. Featuring detailed graphics, bullets, extensive text notes and our engaging and often humorous instructor Eric Coll, M. Eng., P. Eng., these training courses will give you the solid foundation you need to intelligently discuss, compare, evaluate and understand VoIP technologies, products and implementations. The next course in this series explains how voice is packetized, the factors  more...

V8-Understanding Voice over IP 1 ...le. Featuring detailed graphics, bullets, extensive text notes and our engaging and often humorous instructor Eric Coll, M. Eng., P. Eng., these training courses will give you the solid foundation you need to intelligently discuss, compare, evaluate and understand VoIP technologies, products and implementations. Wea ™ll get started with a big-picture view of VoIP, identifying and  more...

V5-Understanding Networking 2 ...xtbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing. In this course, we cover the Internet and IP Security. We'll start at the beginning of the story, understanding where the Internet came from and its fundamental  more...

V4-Understanding Networking 1 ...xtbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing. This course builds on the basic packet, frame and IP networking concepts of Course V3, Fundamentals of Datacom and Networking, to put in place a solid understanding  more...

V3-Fundamentals of Datacom and Networking ...xtbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing. In this course, we'll begin by establishing a model for a data communications circuit, then provide examples and context for each of the components of the  more...

Telecommunications and VoIP Training DVD Video Courses for Non-Engineers ...e graphics, point-by-point onscreen bullets and extensive notes. These dual-purpose DVD courses can be displayed on a television or LCD projector for group training, or played in a PC for individual self-paced training. Navigation menus allow you to jump directly to topics, so you can watch one segment at a time - or watch start to finish like instructor-led training. Every course comes  more...

V2-Fundamentals of Telecommunications 2 ...xtbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing. In this video course, we drill into the technology a bit, to understand the concepts, standards and technologies for actually transmitting voice calls from one  more...

V1-Fundamentals of Telecom 1 ...xtbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing. It all starts with the Public Switched Telephone Network (PSTN) and Plain Ordinary Telephone Service (POTS). Wea ™ll begin with the basics of telephony:  more...

PROFIT PRODUCING PEOPLE SKILLS: How to Better Your Communications & Improve Your Bottom Line (Shawna Schuh) ... areas. Shawna Schuh covers voice mail, e-mail, thank you notes, face to face communications and a number of other subtopics, all related to creating happier, healthier interactions. You ll be more equipped than ever to build and maintain long-term relationships in your personal and your professional life. Shawna Schuh, is an expert in the areas of customer retention and out-finessing the  more...

HIGH PERFORMANCE SELLING: Part One - Building Customer Loyalty Part Two - Needs Analysis Selling (Don Hutson) ...ther it s asking high quality questions, taking pertinent notes, or communicating for greater understanding, Don illustrates how we can be even more effective in every phase of the sales process. As a value-added bonus, Don covers two additional topics of interest: The Evolution of Selling and Selling Different People Differently Don Hutson s careers in speaking, management and sales have  more...