Instructor Led Objectives Training in United Arab Emirates - Training Resources

Performance Management - Human Resources Management Explain performance management definitions, aims and developments. Learn how to use tangible and intangible measures of performance. Learn how to set business based objectives including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using competencies and the various rewards  more...

Train the Trainer From Design to Delivery - Training and Development Relate their psychological types and/ or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise.  more...

Identifying Training Needs and Evaluating Training - Training and Development Use appropriate methods to identify training needs. Analyze and sort the data as a result of a TNA. Define the various evaluation levels and write instructional learning objectives linked to each level. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs and  more...

Customer Relationship Management - Sales and Marketing Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact.  more...

Managing Your IT Projects Successfully - Information Technology Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner. Set realistic measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown structures and establish an effective project control and monitoring process.  more...

Strategic Finance for Senior Management - Finance and Accounting ...tanding of the macro finance picture of company goals and objectives. Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis. Learn international finance in this globally structured financial economy. Become acquainted with Bond, Stock, and Foreign Exchange markets. Grasp knowledge of investment management as a tool to maximize  more...

Certified Master Trainer - Training and Development Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...

Evaluating Training From Reaction to ROI - Training and Development Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs, calculate their  more...

Materials and Supply Chain Management - Materials Management ...objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right key performance indicators (KPIs) for the measurement and evaluation of  more...

Advanced Level Supervisory Skills By the end of the program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team.  more...

Team Building Training Dubai High Performance Teams Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Meirc Training Dubai: The Distance Manager, Managing Offsite Employees ...Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership.  more...

Speed Reading Techniques for Highly Effective People Training Objectives: By the end of the career training program, participants will be able to: Use advanced reading and comprehension skills. Read better and faster and concentrate more effectively. Get what they want and need from reading in less time. Comprehend and retain more of what they read. Know how to read work material, emails and all business reading more effectively.  more...

Materials and Supply Chain Management ...ment. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right key  more...

Managing your IT Projects Successfully This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and  more...

Managing your IT Projects Successfully This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and  more...

Self Time and Stress Management This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

Self Time and Stress Management This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

Self Time and Stress Management This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

Neuro Linguistic Programming: Strategies for Excellence at Work and Life Objectives: By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others.  more...

Managing Conflict: Power through Influence Objectives: By the end of the training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...

Evaluating Training: From Reaction to ROI ...Objectives: By the end of the program, participants will be able to: Define the purpose of evaluation at each of the five established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop  more...

The Customer Service Mindset Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...

The Strategic Marketing Plan Objectives: By the end of the program, participants will be able to: Define the concept and scope of strategic marketing. Understand the process of strategic planning. Apply the techniques used in preparing the strategic marketing plan. Develop the components of strategic marketing planning.  more...

Benchmarking for Optimum Organizational Performance ...Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...

Managing Meetings Objectives: By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...

Evaluating & Rating Suppliers Objectives: By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or "bid list". Design scientific surveys to measure the performance of suppliers.  more...

Professional Certificate in Selection Interviewing ...Objectives: By the end of the program, participants will be able to: Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data  more...

Intermediate Accounting: Managing Business Transactions Objectives: By the end of the program, participants will be able to: Understand the balance sheet and financial disclosures. Learn the importance of the income statement and statement of cash flow. Have a clear comprehension of asset measurement and recognition. Analyze and understand various investment classes. Perform liability and equity measurements and disclosures.  more...

Customer Service Excellence: How to win & keep customers Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.  more...

Call Center Management Skills Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager.  more...

Essential Skills for Professional Financial Managers ...Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...

Maintenance Management for Buildings & Facilities Objectives: By the end of the program, participants will be able to: Understand how to manage effectively building and facilities maintenance. Structure a cost saving project and determine the required changes. Set up a work order system, PM procedures and task lists. Estimate custodial work, conduct craft training and increase the motivation of maintenance staff.  more...

Improving Productivity through Quality & Cost Reduction ...Objectives: By the end of the program, participants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need  more...

Certified Purchasing Professional ...Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Warehouse Operations & Management ...Objectives: By the end of the program, participants will be able to: Maximize user service and provide fast and accurate issuing. Plan and control the warehousing operation to minimize the operational costs. Guarantee safety to the warehouse personnel and facilities. Plan to develop the warehouse personnel. Plan to deal and work with the problems and constraints related to warehousing  more...

Certified Fixed Assets Professional ...Objectives: By the end of the program, participants will be able to: Learn up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect your operations. Be able to correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Understand how  more...

Basics of Transport Fleet Maintenance ...Objectives: By the end of the program, participants will be able to: Distinguish the important from the unimportant in managing the maintenance of a fleet (cars, buses, trucks, materials handling equipment, ). Identify the critical vehicles, mechanics, vendors and drivers costing money. Apply new ideas to reduce maintenance calls and fuel consumption. Slash paperwork and improve warranty  more...

Supervisory Skills: Level 2 Objectives: By the end of the program, participants will be able to: Plan and control work and contribute towards the attainment of company's objectives. Use effective communication techniques. Work in teams and resolve conflicts. Practice professional techniques in policy enforcement and corrective guidance. Use time in an effective way.  more...

Basic Presentation Skills Objectives: By the end of the program, participants will be able to: Practice the key techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them.  more...

Basics of Human Resources Management ...Objectives: By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of the training and development function and how T&D works from identification of training needs to  more...

Contract Preparation & Management Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Select contractors more efficiently. Manage the process of awarding contracts.  more...

Job Analysis & Job Description Objectives: By the end of the program, participants will be able to: Understand the importance of job descriptions in the wider context of Human Resources. Carry out job analysis to obtain information for the preparation of job descriptions and other purposes. Write job descriptions.  more...

Advanced Selling Strategies ...Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a  more...

Managing Conflict: Power through Influence Training Objectives: By the end of the career training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...

Simplification of Work Processes & Procedures ...Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Materials & Supply Chain Management ...Objectives: By the end of the program, participants will be able to: Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use  more...

Handling & Resolving Contractual Claims ...Objectives: By the end of the program, participants will be able to: Identify and avoid causes for contractual claims. Recognize the different types of claims and how to prevent and/or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution. Practice and discuss, through a project, all aspects of handling and resolving contractual  more...

Moving Ahead with Process Mapping & Auditing Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...

Successful Report Writing Objectives: By the end of the program, participants will be able to: Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Interpret numbers and illustrate reports with visual aids.  more...

Train the Trainer: From Design to Delivery ...Objectives: By the end of the program, participants will be able to: Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas  more...

Effective Budgeting & Cost Control ...Objectives: By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital  more...

Certified Contract Manager ...Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Identify administration tools and roles of contract administrator / assistants. Recognize the main contractual provisions and appreciate their effects on the  more...

Project Management Skills ...Objectives: By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Be more prepared to deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and  more...

Advanced Negotiation Skills ...Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust  more...

Creative Thinking Techniques Objectives: By the end of the program, participants will be able to: Determine their potential for creativity and innovation. Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). "Recollect and retrieve" memorized information easily and quickly  more...

The Efficient Buyer Objectives: By the end of the program, participants will be able to: Learn all the required skills to be an efficient buyer. Understand the basic and modern principles of the buying function. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Improve total lead-time to speed up the purchasing cycle.  more...

Technical Report Writing Objectives: By the end of the program, participants will be able to: Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present technical information in an understandable manner.  more...

Career Development & Succession Planning Objectives: By the end of the program, participants will be able to: List the major advantages and common benefits to career development. Understand how career development systems are aligned with other HR functions. Define the roles of all stakeholders in promoting a development culture. Design Individual Development Programs (IDPs) and implement systematic career development systems.  more...