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From Online Training Directory
Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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A Foolproof Method for Conduting a Job Search



Learn a foolproof method of how to conduct a job search and seize the job you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study.
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How to Interview Like a Professional



Learn the secrets to having a successful interview to get the job you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is
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Getting the Job Offer You Want


Learn the how to`s of getting the job offer you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be
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Learn How to Write the Kind of Cover Letter That Gets Results



A highly effective writing approach that increases the chances of getting your resume reviewed.
The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful
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Writing Standards-Based Assessments
Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to
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Time Management Using Microsoft Outlook 2002



The course is designed to show students how to use Microsoft Outlook 2002 to plan their time. The scope of the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork.
The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as
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Turn Your Life Experience Into College Credit
...e competitive advantage and advance your career goals and objectives! Does This Sound Like You? You will benefit from this course if you: Have or have not finished formal schooling Have been out of the paid workforce and are seeking new opportunities Have confidence in your abilities & skills Are interested in returning to school Are interested in re-entering the workforce Want to turn your
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Using the Power of the iPod in Education: An Overview
Using the Power of the iPod in Education: An Overview is a seven-day online course. In this course, teachers will learn why and how the iPod can improve the education that they are offering to their students. They will learn the pedagogical advantages that can be offered as well as the theoretical underpinnings of these important benefits.
Using the Power of the iPod in Education: An Overview
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Time Management



Course description -- This course addresses the nuts and bolts of time management tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions
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Technology Integration - Best Practices
...e tools used to facilitate instruction of core-curricular objectives.
Technology Integration - Best Practices is a?seven day online course.
It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms.
This course will cover the basics with regard to what works and what doesn?t and introduce appropriate tools to facilitate
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Resume Writing



This course demonstrates the process of writing a resume that will result in an interview.
Designed for anyone who needs a resume, this course will guide students through the process. An overview of resumes including their use, what potential employers look for and styles will be discussed. Comparisons between the job market and individual goals will be made and applied to the process. A
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Set Performance Expectations
...will see how to analyze and evaluate good performance objectives; and you will see the value of linking performance standards to rewards (or to other consequences). This course can be completed as quickly as you care to. Student is given 90 day access.
Set Performance Expectations This course will help you see how to identify and set performance standards for your employees? jobs, and see
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Recognizing and Avoiding Burnout



Course description -- The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques
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Organizing Your Workspace



Course description -- The stacks, books, and little pieces of paper can seem overwhelming. Disorganization hinders work performance and creates feelings of stress and anxiety. By learning to organize your workspace, you can reach better levels of performance. This course will identify techniques for organizing your work areas, shelves, drawers, and files. It will also give you tips for maintaining
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Personal Financial Planning



Course description -- Without wise financial planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting
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Performance Management & Appraisals Training & Certification Program
Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance
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Moving from Trainer to Performance Consultant



Course description -- Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall abilities, not just a few key skills. The move from being a trainer to becoming a performance consultant can be difficult if you aren t aware of certain strategies and tips. This course will help you identify the steps to gaining the skills you need while building
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Negotiate Profitable Real Estate Deals--Instructor-Led
...mp IACET Accredited Course This is a course on how to set objectives, choose appropriate strategies, and negotiate outcomes that are aligned with both. In short, it`s a course on how to achieve your real estate goals through research and effective communication.
This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a
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Negotiate Profitable Real Estate Deals--Self-Directed
...mp IACET Accredited Course This is a course on how to set objectives, choose appropriate strategies, and negotiate outcomes that are aligned with both. In short, it`s a course on how to achieve your real estate goals through research and effective communication.
This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a
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Legal Nurse Consulting Certificate Program


...e following.
It provides a summary of the course and the objectives for the entire Legal Nurse Consulting Certificate Program. Than, order your textbook. If you have any preliminary questions or would like to speak to the instructor prior to beginning your study, just contact him as provided above. CEU & CONTACT HOURS: our program has been approved for 90 contact hours of education credit by
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ISO 13485 Medical Devices General Employee Training
ISO 13485:2003 is a Quality Management System (QMS) specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted
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ISO 9001:2000 General Employee Training
ISO 9001:2000 is the standard for quality management systems, and a good tool to improve overall business execution. This course provides a basic understanding of ISO 9001:2000: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later.
ISO 9001:2000 General Employee
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Introduction to the Administration of a Medical Office


...s course is intended for personal enrichment, it contains objectives and information that can be extremely beneficial to those who utilize them in a professional atmosphere. Books, Tools, Resources for the Course: Due to the nature of this course, you will be given a listing of possible references, books, resources and web pages for you to ?check out.? This course is specifically designed to be
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Integrating Technology in the Classroom
This course helps educators to incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to
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How To Master Time Management



This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs.
The course is designed to show students how to use the tools of Microsoft
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How to Join the Ranks of the Self-Employed in 6 Weeks



Learn how to join the ranks of the self-employed by starting and running a business in 6 weeks.
This course is designed specifically for individuals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the
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HTML 4
...`s Network+ Advisory Committee where he helped define the objectives that comprise the CompTIA Network+ certification. In 2002, Robb co-founded Nebo Technical Institute, Inc.; an Information Technology training development company. When he`s not working madly to meet the next deadline, Robb can be found floating on a high-mountain lake with a fishing pole in hand.Enroll today in this course to
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Five Quick Steps to Telecommuting


A self-paced ebook of tools to help you start your telework experience.
This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,
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CSS
...`s Network+ Advisory Committee where he helped define the objectives that comprise the CompTIA Network+ certification. In 2002, Robb co-founded Nebo Technical Institute, Inc.; an Information Technology training development company. When he`s not working madly to meet the next deadline, Robb can be found floating on a high-mountain lake with a fishing pole in hand.Enroll today in this course to
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Certificate in Technical Writing For Current Technical Writers


...e into documentation management positions. Advance career objectives and increase salary in the workplace. Frequently Asked Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit" institution. However, you can expect to take these online courses under stringent guidelines to gain a high quality
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Certificate in Technical Writing


...e into documentation management positions. Advance career objectives and increase salary in the workplace. FAQ Common Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit" institution. However, you can expect to take these online courses under stringent guidelines to gain a high quality
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Build Your Own BIZ(tm) - Employee Handbook
...dbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.
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Advanced Certificate in Technical Writing
...s a proposal submitted to CA based on criteria, goals and objectives. Proposal accepted or student asked to modify. Student engages in course of study. Phase 2 Mid-point conference with CA via email or voice conference. Student presents written progress report. Completion date and administrative activities reviewed and acted upon. Phase 3 Completion of program. Student presents final written
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A Workshop Approach to Mastering RoboHelp Office (Latest Release)


...te their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson plan. By actually working through these problems, individuals will learn how to effectively apply troubleshooting techniques to real life predicaments that are encountered during online help
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CompTia A+ Essentials and A+ Specialist Certification Training Courses
CompTia A+ Essentials and A+ Specialist Certification Training Courses CompTIA's A+ is a vendor-neutral certification that validates technical competency in networking administration and support. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The A+ exams also cover domains such as
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Becoming an Effective Team Member



...can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see better team results as you develop communication skills, fulfill your roles and responsibilities, and encourage other team members to do the same. IMPORTANT NOTE: INTERNET
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How To Master Team Building



...objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't
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Getting Organized Is a Breeze


Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.
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Get the Job You Want With A Resume That Sells


Create a job-winning resume that sells your talents and skills!
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Interviewing Skills for Job Candidates



Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and
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Managing Your 401 k



Course description -- More and more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding
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Discover Your Talents To Work From Home


Using online tools and resources, find your place in the work-from-home world!
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From 123-CBT Computer Based Training
Understanding Your Customer
Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where
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Understanding Your Customer
Planning Your Field Sales Approach
...provides practical tools for determining call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the course are detailed descriptions of the six customer buying roles a field salesperson typically encounters and tips for working effectively with each. This course demonstrates how to generate effective account profiles, emphasizing the
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Preparing for Outbound Sales Calls
The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside
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Preparing for Inbound Sales Calls
Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three
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Writing a Marketing Plan Phase 1
This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll
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ITIL V3 - Service Design Fundamentals
IT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL, Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to provide these IT services.
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ITIL V3 - Service Operation Principles and Functions
IT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide these IT services. This course is intended to help learners
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Using Surveys to Measure Customer Satisfaction
...st lesson explains why it's imperative that you have firm objectives for the survey in mind before you embark on a project to measure customer satisfaction, whether this is being conducted in-house or by outside consultants. Not only must you measure the right areas--you must also have a system in place that will allow you to act on its findings. Cross-functional backing is essential if the
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Effective Relationships with Business Partners
You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in
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Leadership Communication Skills
In this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will follow,
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Pursuing Successful Lifelong Learning
Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,
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Principles of Marketing - Product Strategy
Principles of Marketing: Product Strategy offers the student an overview of the information required to classify consumer and business products, create and promote brand equity, and implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development
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Principles of Marketing - Promotion Strategy
Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of
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Principles of Marketing - Pricing Strategy
Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect
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Principles of Marketing - Writing a Marketing Plan
Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan.
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Initiating a Project and Preparing the Project Plan
...g the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to project performance. It will cover the project inputs,
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Executing Monitoring Controlling and Closing a Project
...e executing processes focus more on accomplishing project objectives, the monitoring and controlling processes are focused on anticipating problems and recommending actions. The Closing Process Group involves bringing the project to closure; the decision to finalize the project and its phases or cancel the project will depend upon the situation.The three Process Groups covered in this course
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Analyzing Project Risk
...age risk and prevent it from negatively affecting project objectives, schedules and budgets. To help in this effort, "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition includes risk management as one of its nine knowledge areas and offers guidance on managing, identifying, analyzing, responding to and monitoring and controlling risk. In this course, you will
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Strategic Approaches to Workforce Planning and Employment HRCI SPHR
...orkforce will meet the organization's strategic goals and objectives. This course prepares learners interested in the Human Resource Certification Institute (HRCI) Senior Professional in Human Resources (SPHR) Certification. The content in this course is based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by the Society for Human Resource
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Strategic Approaches to Total Rewards HRCI SPHR
... benefits program to better fit their strategic goals and objectives. All the topics in this course are based on the Total Rewards functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources
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Managing as Project Champion
Albert Einstein said, "The bitter and the sweet come from the outside, the hard from within, from one's own efforts." Are you a person who can drive a project on the outside, and hold yourself responsible from within? Can you be the force, the influence, and the point person who holds the keys to ultimate success? That's what it takes to be a project champion. This is not a course about the
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Becoming a Manager Leading and Communicating
...zations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very good at your last job, but now you will need to resist the
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Surpassing the Competition
Who are you competing against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor
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Strategies for Building an Online Brand
...of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment. Additionally, the course explores tactics for building and maintaining long-term online customer relationships. The use of affiliates, e-mail, and virtual communities are also examined to help marketers make full use of the Web's interactivity.
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Training for Business Results
... training on job performance behaviors and organizational objectives. Many companies understand that evaluation and assessments should be linked to organizational objectives, competency profiles, and intellectual capital development. But forward-looking organizations are recognizing and monitoring this industry trend by actually linking training and assessment to strategic objectives. The
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Statistical Process Control and Control Plans in Six Sigma
...ure of a Six Sigma project. The course identifies the key objectives and benefits of SPC and explains the concept of rational subgrouping. It also introduces the different types and the key elements of control charts, and identifies control chart patterns that indicate an out-of-control process. In addition, the types of control plans and the steps used to construct a control plan are
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Balanced Scorecard - Corporate Strategy
In "Balanced Scorecard: Corporate Strategy," you will learn how to develop and formalize your organization's corporate strategy to achieve strategic business objectives. You will also learn the role a balanced scorecard plays in the strategic-planning process, as well as other models and tools that enable you to execute a strategic analysis. Finally, you will learn which pitfalls to avoid and
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Balanced Scorecard - Measuring Business Objectives
In "Balanced Scorecard: Measuring Business Objectives," you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your
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Supply Chain Management Using Models

...ns:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Sourcing and Logistics Benefits
Identify factors that help in transforming the supply chain.
Identify steps for developing a superior supply chain strategy.
Identify characteristics of the quadrants of the sourcing strategy matrix.
Match levels in sourcing strategy with their characteristics.
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EnjoySAP Features Functions

...ish, French Total Learning Time 3 to 4 hours 13471 Objectives Unit 1: The New Interface 1.5 - 2 hours a What is EnjoySAP? - EnjoySAP Maps the Workflow. - Focusing on the User. - New Elements of EnjoySAP. a Starting the System and Logging On: - Starting the R/3 System. - Logging on for the First Time. a The EnjoySAP Initial Screen: - General Structure. - Changes to
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Oracle SQL PL SQL Using Procedure Builder Curriculum

...o See individual course descriptions for specific course objectives and scope. Audience Application developers, database administrators, designer/ developers, and technical support professionals. Prior to taking this curriculum, participants should be able to use a graphical user interface (GUI) and should be familiar with data processing concepts and techniques. Some prior knowledge of
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Linux Technology Overview Part 2 Features for Users

...n English Total Learning Time 6 to 8 hours 13612 Objectives Unit 1: Basic Principles First Steps 2 - 3 hours Identify the different Linux graphical user interfaces (GUIs) and shells. Identify the characteristics of the GNOME login procedure and desktop. Identify the options for customizing the GNU Network Object Model Environment (GNOME).
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Linux Technology Overview Part 1 Technical Business Considerations

...erican English Total Learning Time 4 hours 13611 Objectives Unit 1: Linux Overview 2 hours Identify the features of the history of Linux. Identify the features of Linux. Identify the features of the most common Linux distributions. Identify the characteristics of open source code. Identify the link between Linus Torvald and the kernel.
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Linux Technology Overview Curriculum

... See individual course descriptions for specific course objectives and scope. Audience The audiences for this curriculum include technical managers and professionals who are evaluating whether or not to adopt Linux in their business environment or individuals learning about Linux in preparation for using it. Content Emphasis Skills-Based Deployment Options Internet / Intranet,
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HTML 4 Part 2 Advanced Topics

...erican English Total Learning Time 7 hours 86042 Objectives Unit 1: Web Page Enhancement 3 hours Match the guidelines for designing a Web site with their benefits. Select a suitable Web page layout format for a Web site. Identify the characteristics of a well-designed Web site. Create a client-side image map for an image by using the LiveImage
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HTML 4 Part 2 Advanced Topics

...erican English Total Learning Time 7 hours 86042 Objectives Unit 1: Web Page Enhancement 3 hours Match the guidelines for designing a Web site with their benefits. Select a suitable Web page layout format for a Web site. Identify the characteristics of a well-designed Web site. Create a client-side image map for an image by using the LiveImage
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HTML 4 Part 1 HTML Fundamentals

...erican English Total Learning Time 7 hours 86041 Objectives Unit 1: World Wide Web Basics 1 hour Match the terms associated with the WWW with their descriptions. Sequence the steps in the Web communication process. Identify the components of a Web browser that are used to perform specified tasks. Identify the features of HTML. Match the
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HTML 4 Part 1 HTML Fundamentals

...erican English Total Learning Time 7 hours 86041 Objectives Unit 1: World Wide Web Basics 1 hour Match the terms associated with the WWW with their descriptions. Sequence the steps in the Web communication process. Identify the components of a Web browser that are used to perform specified tasks. Identify the features of HTML. Match the
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CIW Security Professional Intrusion Detection Threat Analysis

...ns:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Intrusion Detection (2 hours)
Identify key aspects of intrusion detection.
Identify key responsibilities of an incident response team.
Identify features of IDS application strategies.
Identify benefits and drawbacks of network-based IDS applications.
Identify features of host-based IDS applications.
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CIW Security Professional Security Auditing Attack Techniques

...ns:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Security Auditing (2 hours)
Match auditor roles with associated approaches.
Identify steps for conducting compliance analysis.
Identify the tasks performed in the various stages of the risk assessment process.
Identify steps in the risk assessment procedure.
Identify features of network discovery
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CIW Security Professional Operating System Security

...ns:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Principles of Operating System Security (2 hours)
Identify features of security levels.
Identify features of Microsoft Windows 2000 security components.
Identify features of Microsoft Windows 2000 security subsystem components.
Identify features of the security subsystem.
Identify features of
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CIW Security Professional Network Security Firewalls

...ns:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: TCP/IP and Security (1 hour)
Identify the layers of the TCP/IP protocol stack and trace their mapping to the layers of the OSI model.
Identify the steps in the process of TCP connection handshake and termination.
Match the protocols of the application layer with their security risks.
Identify the
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CIW Security Professional Network Security Introduction

...ns:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Security Overview (2 hours)
Identify the elements of a security infrastructure.
Identify steps to create a security policy.
Match authentication methods with their descriptions.
Identify features of access control methods.
Identify the factors that determine the encryption strength.
Identify
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CIW Internetworking Professional Part 5 IPv6

...erican English Total Learning Time 7 hours 87010 Objectives Unit 1: IPv6 Overview 3 hours Identify the proposals for the IPv6. Identify the differences between the IPv4 and the IPv6 header. Identify the obsolete IPv4 fields. Match the revised and new IPv6 fields with their functions. Capture IPv4 packets for comparison with IPv6.
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Directory Technologies Part 3 Active Directory Integrating Technologies

...n English Total Learning Time 6 to 8 hours 82713 Objectives Unit 1: Windows 2000 and Active Directory 1 hour Label the servers with the types of roles that they perform. Identify the features of Windows 2000 servers. Match the components of Active Directory with their features. Match the benefits of Active Directory with the situations in which
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Directory Technologies Part 2 NDS eDirectory

...n English Total Learning Time 6 to 8 hours 82712 Objectives Unit 1: eDirectory: Setting Up 2 - 3 hours Match the purposes of eDirectory with the situations in which they are applicable. Match the benefits of eDirectory with the situations in which they are applicable. Identify the utilities of eDirectory. Run DSREPAIR on a NetWare 5.0 server to
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Directory Technologies Part 1 Directory Server Model

...can English Total Learning Time 6 to 8 hours 82711 Objectives Unit 1: Directory Services: Fundamentals 1 - 2 hours o Identify the functions of a Directory. o Match administrative challenges with the goals of their solutions. o Match the business challenges with the solutions provided by a Directory. o Match the X.500 models with their functions. o Match the components of the
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NDS 8 0 Advanced Tools Diagnostics Part 3

...erican English Total Learning Time 7 hours 82733 Objectives Unit 1: NDS Maintenance: Server Operations 3 hours Identify the check that should be performed before removing a server from an NDS tree. Permanently remove a server from an NDS tree by using the INSTALL utility. Identify the situations in which you change the identity of a server.
more...
NDS 8 0 Advanced Tools Diagnostics Part 2

...n English Total Learning Time 6 to 8 hours 82732 Objectives Unit 1: NDS Operations 3 - 4 hours Identify the guidelines for creating a partition in an NDS tree. Create a partition by using the NDS Manager utility. Merge partitions by using the NDS Manager utility. Move a container object by using the NDS Manager utility. Match replica
more...
NDS 8 0 Advanced Tools Diagnostics Part 1

...n English Total Learning Time 6 to 8 hours 82731 Objectives Unit 1: NDS 8: An Introduction 1 - 2 hours Identify the situations where the features of NDS 8 are used. Identify the features of ConsoleOne. Complete the steps to prepare a NetWare server for an upgrade to NDS 8. Identify the steps to complete the installation process of NDS upgrade.
more...
NDS 8 0 Advanced Tools Diagnostics Curriculum

... See individual course descriptions for specific course objectives and scope. Audience The intended audience for this curriculum includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This curriculum is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators that have NetWare 4 or
more...
Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention

...se, Spanish Total Learning Time 6 to 8 hours 64333 Objectives Unit 1: Using Oracle Data Blocks Efficiently 1.5 - 2 hours o Match the component of database storage with its definition. o Avoid dynamic allocation of extents by using the ALTER TABLE command. o Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. o Select the advantages of incorporating
more...
Oracle9i Peformance Tuning Managing Memory and Disk I O

...se, Spanish Total Learning Time 6 to 8 hours 64332 Objectives Unit 1: SQL Statement Tuning 1 - 2 hours o Match the optimizer modes with their descriptions. o Match the OPTIMIZER_MODE parameter values with their description. o Identify the methods of creating stored outlines. o Set the value of the USE_STORED_OUTLINES parameter. o Match the values of the USE_PRIVATE_OUTLINES
more...
Oracle9i Performance Tuning Architecture Strategy

...se, Spanish Total Learning Time 6 to 8 hours 64331 Objectives Unit 1: Tuning the Oracle9i Server: Overview 1 - 2 hours o Match the tuning goals with the appropriate job role. o Identify common tuning problems that directly affect database performance. o Identify appropriate tuning goals. o Sequence the steps associated with tuning an Oracle9i database. Unit 2: Alert Log, Trace
more...
Oracle9i Database Admin Set Up Oracle Net Services

...n English Total Learning Time 6 to 8 hours 64326 Objectives Unit 1: Oracle Net Services Overview 1 - 2 hours Identify the features of a two-tier network. Identify the services provided by the middle tier in an n-tier network. Identify the connectivity issues that must be addressed in an enterprise network environment. Identify the connectivity
more...
Oracle9i Database Admin Recover Databases

...n English Total Learning Time 6 to 8 hours 64322 Objectives Unit 1: Oracle Recovery Methods 2 hours Identify the files to be restored for a database in the NOARCHIVELOG mode. Identify the implications of recovering a database in the NOARCHIVELOG mode. Recover a database in the NOARCHIVELOG mode by using SQL*Plus. Restore a database in the
more...
Oracle9i Database Admin Perform Database Backups

...n English Total Learning Time 6 to 8 hours 64321 Objectives Unit 1: Oracle Backup Architecture 1 - 2 hours Select the backup and recovery goals of a database administrator. Identify the factors to consider when defining a backup and recovery strategy. Match the DBA consideration to the backup and recovery results. Multiplex control files by
more...
Oracle9i Database Admin Manage Security

...n English Total Learning Time 6 to 8 hours 64315 Objectives Unit 1: Managing Users 1 - 2 hours Match the components of a security domain with their functions. Identify the steps for creating a user. Create a user by using Oracle Security Manager. Identify the security feature available to an operating system user when a value for the
more...
Oracle9i Database Admin Manage Data Storage

Course Overview This course is the fourth in the series covering the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To Identify the row storage method used by the various tables and the
more...
Oracle9i Database Admin Manage Storage Structures

Course Overview The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo
more...
Oracle9i SQL DML and DDL

...an, Spanish Total Learning Time 6 to 8 hours 61132 Objectives Unit 1: Creating Tables and Constraints 0.5 - 1 hour o Identify the data structures in an Oracle server. o Identify the rules for naming tables in a database. o Sequence the steps to create a table. o Identify the rules for referencing a table in another user's schema. o Match the Oracle datatypes with their
more...
Oracle9i SQL Data Retrieval Techniques

...se, Spanish Total Learning Time 6 to 8 hours 61131 Objectives Unit 1: Displaying Data from Multiple Tables 1 - 2 hours o Identify guidelines for using the SET operators. o Create a compound query that uses the UNION operator to combine data from two results sets. o Create a compound query that uses the INTERSECT operator to combine data from two results sets. o Create a compound
more...
Oracle9i SQL Basic SELECT Statements

...se, Spanish Total Learning Time 6 to 8 hours 61130 Objectives Unit 1: Relational Database Concepts 1 - 2 hours o Identify the components of the relational model. o Match the structural elements of a relational database table with their descriptions. o Sequence the phases of the system development life cycle. o Identify the three components of an entity relationship model. o Match
more...
BizTalk Server 2000 Part 5 Secruity Optimization

...n English Total Learning Time 6 to 8 hours 74314 Objectives Unit 1: BizTalk Server 2000 Security 3 - 4 hours Identify Microsoft Windows 2000 and Microsoft SQL Server 2000 security features that are used by Microsoft BizTalk Server 2000. Identify the tasks that can be performed by the BizTalk Server Administrators group and by the Windows 2000 Administrators
more...
BizTalk Server 2000 Part 4 Components Solutions Troubleshooting

Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application
more...
BizTalk Server 2000 Part 3 Monitoring Orchestration

...n English Total Learning Time 6 to 8 hours 74312 Objectives Unit 1: BizTalk Orchestration Designer 3 - 4 hours Identify key features of the BizTalk Orchestration Designer environment. Match the design pages provided by BizTalk Orchestration Designer with their functions. Differentiate between the Flowchart shapes that are available on the BizTalk
more...
BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting

...n English Total Learning Time 6 to 8 hours 74311 Objectives Unit 1: BizTalk Mapper 2 - 3 hours Match the elements of the BizTalk Mapper interface with their functions. Create a map by using BizTalk Mapper. Identify factors to consider when creating links between map elements within BizTalk Mapper. Create a link in a map by using BizTalk
more...
BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000

Course Overview This is the first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements
more...
BizTalk Server 2000 Curriculum

... See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes System Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large computing environments that use Microsoft BizTalk Server 2000. Learners should have a minimum of one year's
more...
ISA Server 2000 Part 2 Enterprise Deployment Considerations

...n English Total Learning Time 6 to 8 hours 74111 Objectives Unit 1: Securing and Monitoring the Server 3 - 4 hours Identify guidelines for securing an ISA server. Generate system security settings. Identify characteristics of a perimeter network. Identify methods that ISA Server 2000 uses to control network traffic. Identify
more...
ISA Server 2000 Part 2 Enterprise Deployment Considerations

...n English Total Learning Time 6 to 8 hours 74111 Objectives Unit 1: Securing and Monitoring the Server 3 - 4 hours Identify guidelines for securing an ISA server. Generate system security settings. Identify characteristics of a perimeter network. Identify methods that ISA Server 2000 uses to control network traffic. Identify
more...
ISA Server 2000 Part 1 Setup Access Policies

...n English Total Learning Time 6 to 8 hours 74110 Objectives Unit 1: ISA Installation and Configuration 3 - 4 hours Identify benefits of ISA Server 2000. Match caching methods with their functions. Identify characteristics of firewalls. Identify the functions of filters used in controlling network access. Identify characteristics of branch
more...
ISA Server 2000 Part 1 Setup Access Policies

...n English Total Learning Time 6 to 8 hours 74110 Objectives Unit 1: ISA Installation and Configuration 3 - 4 hours Identify benefits of ISA Server 2000. Match caching methods with their functions. Identify characteristics of firewalls. Identify the functions of filters used in controlling network access. Identify characteristics of branch
more...
ISA Server 2000 Curriculum

... See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration, and security administration. Suggest learners should
more...
ISA Server 2000 Curriculum

... See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes IT professionals operating in medium to large computing environments that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration, and security administration. Suggest learners should
more...
C Programming for the Microsoft NET Platform Part 5

...n English Total Learning Time 6 to 8 hours 72715 Objectives Unit 1: Operators, Delegates, and Events 2 - 3 hours Identify characteristics of operators. Identify functions of predefined C# operators. Identify characteristics of operator overloading. Identify the syntax for overloading a relational operator. Identify the syntax for
more...
C Programming for the Microsoft NET Platform Part 5

...n English Total Learning Time 6 to 8 hours 72715 Objectives Unit 1: Operators, Delegates, and Events 2 - 3 hours Identify characteristics of operators. Identify functions of predefined C# operators. Identify characteristics of operator overloading. Identify the syntax for overloading a relational operator. Identify the syntax for
more...
C Programming for the Microsoft NET Platform Part 4

...n English Total Learning Time 6 to 8 hours 72714 Objectives Unit 1: Inheritance in C# 3 - 4 hours Identify the syntax for extending a base class. Identify the syntax for accessing base class members. Identify the syntax for calling a base class constructor. Identify characteristics of a sealed class. Identify characteristics of
more...
C Programming for the Microsoft NET Platform Part 4

...n English Total Learning Time 6 to 8 hours 72714 Objectives Unit 1: Inheritance in C# 3 - 4 hours Identify the syntax for extending a base class. Identify the syntax for accessing base class members. Identify the syntax for calling a base class constructor. Identify characteristics of a sealed class. Identify characteristics of
more...
C Programming for the Microsoft NET Platform Part 3

...erican English Total Learning Time 7 hours 72713 Objectives Unit 1: Object-Oriented Programming 3 hours Identify characteristics of a class. Identify characteristics of an object. Identify differences between structs and classes. Identify characteristics of abstraction. Identify characteristics of encapsulation. Identify
more...
C Programming for the Microsoft NET Platform Part 3

...erican English Total Learning Time 7 hours 72713 Objectives Unit 1: Object-Oriented Programming 3 hours Identify characteristics of a class. Identify characteristics of an object. Identify differences between structs and classes. Identify characteristics of abstraction. Identify characteristics of encapsulation. Identify
more...
C Programming for the Microsoft NET Platform Part 2

...n English Total Learning Time 6 to 8 hours 72712 Objectives Unit 1: Statements and Exceptions 2 - 3 hours Identify characteristics of statements. Identify the syntax used to create an if statement. Identify the syntax of cascading if statements. Identify the syntax of switch statements. Identify the syntax used to create a while
more...
C Programming for the Microsoft NET Platform Part 3

...erican English Total Learning Time 7 hours 72713 Objectives Unit 1: Object-Oriented Programming 3 hours Identify characteristics of a class. Identify characteristics of an object. Identify differences between structs and classes. Identify characteristics of abstraction. Identify characteristics of encapsulation. Identify
more...
C Programming for the Microsoft NET Platform Part 1

...n English Total Learning Time 6 to 8 hours 72711 Objectives Unit 1: Overview of C# 3 - 4 hours Identify characteristics of the .NET platform. Identify characteristics of the .NET Framework. Identify characteristics of the languages that are supported by the .NET Framework. Match Software Development Kit (SDK) tools with their functions.
more...
C Programming for the Microsoft NET Platform Part 1

...n English Total Learning Time 6 to 8 hours 72711 Objectives Unit 1: Overview of C# 3 - 4 hours Identify characteristics of the .NET platform. Identify characteristics of the .NET Framework. Identify characteristics of the languages that are supported by the .NET Framework. Match Software Development Kit (SDK) tools with their functions.
more...
ASP NET Part 3 Web Services Web Apps

...n English Total Learning Time 6 to 8 hours 73229 Objectives Unit 1: Web Services 3 - 4 hours Identify features of Web services. Sequence the steps in the execution of a Web service. Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. Identify the default protocols supported by ASP.NET Web
more...
ASP NET Part 3 Web Services Web Apps

...n English Total Learning Time 6 to 8 hours 73229 Objectives Unit 1: Web Services 3 - 4 hours Identify features of Web services. Sequence the steps in the execution of a Web service. Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. Identify the default protocols supported by ASP.NET Web
more...
ASP NET Part 2 ADO NET Partitioning Tracing

...n English Total Learning Time 6 to 8 hours 73228 Objectives Unit 1: ADO.NET 2 - 3 hours Identify features of the ADO.NET object model. Sequence the steps in accessing data in ADO.NET. Identify features of DataSets. Identify the principal data management namespaces used with ADO.NET. Identify options available for connecting to a data
more...
ASP NET Part 2 ADO NET Partitioning Tracing

...n English Total Learning Time 6 to 8 hours 73228 Objectives Unit 1: ADO.NET 2 - 3 hours Identify features of the ADO.NET object model. Sequence the steps in accessing data in ADO.NET. Identify features of DataSets. Identify the principal data management namespaces used with ADO.NET. Identify options available for connecting to a data
more...
ASP NET Part 1 Intro Web Controls

...n English Total Learning Time 6 to 8 hours 73227 Objectives Unit 1: ASP.NET Introduction 3 - 4 hours Identify the components of the .NET Framework. Identify limitations of ASP. Identify the principal features of ASP.NET. Identify the components of the ASP.NET page processing model. Identify features of Web Forms. Identify
more...
ASP NET Part 1 Intro Web Controls

...n English Total Learning Time 6 to 8 hours 73227 Objectives Unit 1: ASP.NET Introduction 3 - 4 hours Identify the components of the .NET Framework. Identify limitations of ASP. Identify the principal features of ASP.NET. Identify the components of the ASP.NET page processing model. Identify features of Web Forms. Identify
more...
Enterprise Connectivity with J2EE V1 4 Web Services Patterns

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Web Services (2 hours)
Identify benefits of service-oriented architecture (SOA).
Identify features of Simple Object Access Protocol (SOAP).
Identify features of Web Services Description Language (WSDL).
Identify features of Universal Description Discovery and Integration (UDDI) and its benefits.
more...
Enterprise Connectivity with J2EE V1 4 Web Services Patterns

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Web Services (2 hours)
Identify benefits of service-oriented architecture (SOA).
Identify features of Simple Object Access Protocol (SOAP).
Identify features of Web Services Description Language (WSDL).
Identify features of Universal Description Discovery and Integration (UDDI) and its benefits.
more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Message-Driven Beans (2 hours)
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Identify features of message selectors.
Sequence the steps for developing and configuring Message-Driven Beans (MDBs).
Unit 2:
more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Message-Driven Beans (2 hours)
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Identify features of message selectors.
Sequence the steps for developing and configuring Message-Driven Beans (MDBs).
Unit 2:
more...
Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: EJB Clients (2 hours)
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify features of J2EE application clients.
Unit 2: Entity Beans (2 hours)
Identify the type of bean and the reason why it should be used to
more...
Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: EJB Clients (2 hours)
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify features of J2EE application clients.
Unit 2: Entity Beans (2 hours)
Identify the type of bean and the reason why it should be used to
more...
SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks

...American English Total Learning Time 7 hours 73484 Objectives Unit 1: Transferring Data 3 hours o Identify guidelines for importing and exporting data. o Match SQL Server 2000 tools used to import and export data with their functions. o Identify the features and functions of the Data Transformation Services (DTS) process. o Identify the features and functions of DTS tools. o
more...
Java Exceptions Assertations

...:
US English
Total Learning Time:
1.5 hours
Objectives:
Unit 1: Introducing Exceptions and Assertions
Identify key concepts related to exceptions.
Distinguish between exceptions and errors.
Identify the code that uses the try, catch, and finally clauses to handle exceptions.
Identify the code that throws exceptions.
Identify key concepts related to assertions.
more...
Java Exceptions Assertations

...:
US English
Total Learning Time:
1.5 hours
Objectives:
Unit 1: Introducing Exceptions and Assertions
Identify key concepts related to exceptions.
Distinguish between exceptions and errors.
Identify the code that uses the try, catch, and finally clauses to handle exceptions.
Identify the code that throws exceptions.
Identify key concepts related to assertions.
more...
Advanced OOP Java Concepts

...:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Object Lifetime
Identify key concepts related to class initialization.
Identify key concepts related to constructors.
Identify features of constructor chaining.
Identify key concepts related to garbage collection in Java programs.
Identify features of the finalize method.
Unit 2: Abstract Classes
more...
Advanced OOP Java Concepts

...:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Object Lifetime
Identify key concepts related to class initialization.
Identify key concepts related to constructors.
Identify features of constructor chaining.
Identify key concepts related to garbage collection in Java programs.
Identify features of the finalize method.
Unit 2: Abstract Classes
more...
Intro to Object-Oriented Programming with Java

...:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Classes, Objects, and Arrays
Identify advantages of using Object-Oriented Programming (OOP).
Identify features of a class declaration.
Identify key concepts related to objects.
Identify the syntax to create arrays.
Identify features of an anonymous array.
Identify the result of executing code that
more...
Intro to Object-Oriented Programming with Java

...:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Classes, Objects, and Arrays
Identify advantages of using Object-Oriented Programming (OOP).
Identify features of a class declaration.
Identify key concepts related to objects.
Identify the syntax to create arrays.
Identify features of an anonymous array.
Identify the result of executing code that
more...
Java Operations Flow Control

...:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Data Type Conversion and Operators
Identify code that performs different types of data type conversions for primitive data types.
Identify code that performs data type casting on primitive data types.
Identify associativity and precedence rules for operators.
Identify the result of executing code that
more...
Java Operations Flow Control

...:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Data Type Conversion and Operators
Identify code that performs different types of data type conversions for primitive data types.
Identify code that performs data type casting on primitive data types.
Identify associativity and precedence rules for operators.
Identify the result of executing code that
more...
Java Concepts

...:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Java Platform Concepts
Identify key features of the Java language.
Identify key concepts related to Java Virtual Machine (JVM) implementation.
Install the Java 2 Software Development Kit (J2SDK) 1.4.2 on a computer running Microsoft Windows XP.
Identify the functions of various tools in the Java 2
more...
Java Concepts

...:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Java Platform Concepts
Identify key features of the Java language.
Identify key concepts related to Java Virtual Machine (JVM) implementation.
Install the Java 2 Software Development Kit (J2SDK) 1.4.2 on a computer running Microsoft Windows XP.
Identify the functions of various tools in the Java 2
more...
IBM DB2 Universal Database V6 1 App Devel Curriculum

... See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for application developers. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types, etc., prior to taking this course. Limited exposure to
more...
IBM DB2 Universal Database V6 1 App Devel Curriculum

... See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for application developers. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types, etc., prior to taking this course. Limited exposure to
more...
IBM DB2 Universal Database V6 1 Admin Curriculum

... See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types, etc., prior to taking this course. Limited exposure to
more...
IBM DB2 Universal Database V6 1 Admin Curriculum

... See individual course descriptions for specific course objectives and scope. C ontent Emphasis Skills-Based A udience These courses are intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of databases, tables, rows/columns, data types, etc., prior to taking this course. Limited exposure to
more...
Designing Cisco Network Service Architectures Part 5

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing Enterprise Wireless Networks (2 hours)
Identify features of Cisco wireless communication architecture.
Identify components of a Cisco wireless solution.
Identify radio frequency design considerations for an enterprise WLAN solution.
Identify campus infrastructure design considerations for an
more...
Designing Cisco Network Service Architectures Part 4

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing QoS (2 hours)
Identify ways in which QoS answers network requirements.
Match QoS architectures with their functions.
Identify the classification of a Cisco QoS solution.
Identify the congestion management tools of a Cisco QoS solution.
Identify the traffic conditioning components of a Cisco
more...
Designing Cisco Network Service Architectures Part 3

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing Security Services 1 (2 hours)
Identify features of network security policies.
Identify the steps involved in the network security process.
Identify elements of a Cisco security solution.
Identify reconnaissance-type security threats.
Identify unauthorized access-type security threats.
more...
Designing Cisco Network Service Architectures Part 2

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing Network Management Services (2 hours)
Identify features of network management.
Identify features of the CiscoWorks network management solution.
Identify features and functions of management tools for the CiscoWorks LAN solution.
Identify features of management tools for the CiscoWorks Routed
more...
Designing Cisco Network Service Architectures Part 1

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Service Architectures (1 hour)
Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework.
Identify concerns associated with optimal network deployment.
Identify features of Cisco Architecture for Voice, Video and Integrated Data (AVVID) network solutions.
more...
Cisco Internetwork Troubleshooting Part 2

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Problem Symptoms and Analysis (2 hours)
Identify symptoms of problems occurring at the network layer.
Identify functions of network layer commands.
Identify functions of commands for isolating Address Resolution Protocol (ARP) and routing table problems.
Identify functions of commands for
more...
Cisco Internetwork Troubleshooting Part 1

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Baseline Configuration (2 hours)
Identify components of a network configuration table.
Identify characteristics of a network topology diagram.
Identify guidelines for discovering network configuration information.
Identify components of an end-system network configuration table.
Identify
more...
Windows 2000 Upgrading from Windows NT 4 0--Part 2

...lace upgrade' or 'upgrade'. As used in the Microsoft exam objectives and in the source material, a domain upgrade is defined as the process of upgrading the Primary Domain Controller (PDC) and the BDCs of a Windows NT domain from Windows NT Server to Windows 2000 Server. L earn To: Identify how to develop a domain upgrade strategy and operating system upgrade path for upgrading from a
more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1

...ish, German Total Learning Time 6 to 8 hours 72451 Objectives Unit 1: Migration: Analyzing the Environment 2 - 3 hours o Identify the features of the domain upgrade process. o Identify the advantages of the domain upgrade process in a specified situation. o Identify the situations in which domain upgrade should be implemented. o Identify the reasons for selecting a specific mode
more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1

...ish, German Total Learning Time 6 to 8 hours 72451 Objectives Unit 1: Migration: Analyzing the Environment 2 - 3 hours o Identify the features of the domain upgrade process. o Identify the advantages of the domain upgrade process in a specified situation. o Identify the situations in which domain upgrade should be implemented. o Identify the reasons for selecting a specific mode
more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation

...ish, German Total Learning Time 6 to 8 hours 72445 Objectives Unit 1: DHCP Service Management and Optimization 0.5 - 2 hours o Identify the tasks that constitute a network service management strategy. o Identify the guidelines for selecting an appropriate DHCP service management strategy. o Select an appropriate DHCP service management strategy that meets specified business
more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation

...ish, German Total Learning Time 6 to 8 hours 72445 Objectives Unit 1: DHCP Service Management and Optimization 0.5 - 2 hours o Identify the tasks that constitute a network service management strategy. o Identify the guidelines for selecting an appropriate DHCP service management strategy. o Select an appropriate DHCP service management strategy that meets specified business
more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure

...Policy. Identify the optimal order in which Group Policy objectives should be prioritized to meet the needs of an organization. Unit 3: Active Directory Structure: Planning Duration: 2 Hour(s) Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope.
more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure

Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 3: Active Directory Structure is the third course in this series. Its focuses on designing a schema modification policy. It also covers group policy planning. Finally it also covers design of Active Directory structure. L earn To: Identify the business needs that require modification of Active
more...
Interconnecting Cisco Networking Devices Part 3

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: WAN Technologies (2 hours)
Identify features of WAN interfacing and cabling.
Identify features and functions of WAN encapsulation protocols.
Identify features of High-Level Data Link Control (HDLC).
Identify features of the Point-to-Point Protocol (PPP) architecture.
Identify configuration options of
more...
Interconnecting Cisco Networking Devices Part 2

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Address Translation (1 hour)
Sequence the steps for inside source address translation.
Sequence the steps for configuring static translation.
Sequence the steps to configure dynamic translation.
Sequence the steps for overloading an inside global address.
Sequence the steps to configure overloading
more...
Interconnecting Cisco Networking Devices Part 1

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Switching and Spanning (2 hours)
Sequence the steps in managing Layer 2 addresses.
Sequence the steps for forwarding and filtering frames.
Identify problems associated with a redundant topology.
Identify features of Spanning Tree Protocol (STP) operations.
Match Spanning Tree Protocol (STP) port
more...
Designing Cisco Internetwork Solutions Part 3

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1 : Network IP Addressing Design (2 hours)
Identify characteristics of the IPv4 address structure.
Identify considerations for determining network size with respect to the IP addressing plan.
Identify considerations for choosing between private and public IP address ranges.
Identify design considerations
more...
Designing Cisco Internetwork Solutions Part 2

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Basic Campus Switching Design (4 hours)
Identify factors to consider when designing an Enterprise Campus.
Match types of transmission media with their characteristics.
Distinguish between switched Local Area Network (LAN) and shared LAN segmentation technologies.
Differentiate between characteristics
more...
Designing for Cisco Internetwork Solutions Part 1

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Design Preliminary Information (1 hour)
Distinguish between traditional and modern network organizational models.
Identify guidelines for implementing a network organizational model.
Identify characteristics of organizational policies and procedures.
Identify network features required to
more...
Oracle Designer 6i First Class Design Generation

...can English Total Learning Time 6 to 8 hours 61415 Objectives Unit 1: Oracle Designer Introduction 2 - 3 hours o Identify the phases of the development life cycle. o Identify the features of Oracle Designer. o Identify how the Entity Relationship Diagrammer is used to prepare for Server Design. o Identify how a Function Hierarchy Diagrammer is used to prepare for Application
more...
Macromedia Flash MX 2004 Developing Flash Applications

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Object-Oriented ActionScript 2.0
Identify the basic concepts of object-oriented programming (OOP).
Identify the features of core built-in classes.
Identify the features of the classes specific to Macromedia Flash MX 2004.
Identify the key aspects of defining classes.
Identify the key aspects of
more...
Macromedia Dreamweaver MX 2004 Learning Dreamweaver Basics

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Introducing Dreamweaver
Identify the key features of Macromedia Dreamweaver MX 2004.
Identify the key features of the Macromedia Dreamweaver MX 2004 workspace.
Identify the key steps in the workflow for creating a Web site.
Set up a local site.
Unit 2: Working with Dreamweaver
Create and save a
more...
Macromedia Dreamweaver MX 2004 Learning Styles Navigation

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Working with Cascading Style Sheets
Identify features of cascading style sheets (CSSs).
Identify options for creating a new cascading style sheet (CSS) style.
Apply a cascading style sheet (CSS) style.
Create a new class style.
Create a new tag style.
Create a new selector style.
Create a new
more...
Macromedia Dreamweaver MX 2004 Learning Design Uploading

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Designing Web Pages
Identify the options for creating a table.
Identify the various options of working with tables.
Identify the steps for using tables to design the page layout.
Identify the steps for creating a layer.
Convert layers to tables.
Identify the steps for creating an HTML form.
more...
Macromedia Captivate 1 0 Movies Quizzes MenuBuilder

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Working with Movies and Quizzes
Identify custom recording options.
Identify preferences you can set for a movie.
Identify options for resizing a movie.
Identify the options for editing audio timing.
Identify the steps for exporting and importing captions.
Identify options for importing slides and
more...
Macromedia Captivate 1 0 Developing Movies

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Adding Movie Components
Identify the steps to add images to a slide.
Identify the steps to add audio to a slide.
Identify the options to record audio for a movie.
Identify the steps to add highlight boxes to a slide.
Add playback controls to a movie.
Identify the steps to add buttons to a slide.
more...
Macromedia Captivate 1 0 Getting Started

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Captivate Fundamentals
Identify the key features of Macromedia Captivate 1.0.
Identify the key features of the working environment in Macromedia Captivate 1.0.
Identify the workflow in Macromedia Captivate 1.0.
Unit 2: Working with Movies
Identify the movie types in Macromedia Captivate 1.0.
more...
Windows NT 4 0 Core Technologies Support - Part 4

...dows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft’s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification exam objectives. L earn To: Identify the benefits of
more...
Oracle Database 10g Administration Workshop II Part 3

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Flashback Technology
Identify features of Flashback technology.
Identify features of Flashback Database.
Sequence the steps for configuring Flashback Database using SQL.
Sequence the steps for configuring Flashback Database using Enterprise Manager (EM).
Identify options for monitoring Flashback
more...
Oracle Database 10g Administration Workshop II Part 4

...ns:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: ASM and Materialized Views
Identify features of Automatic Storage Management (ASM).
Identify features of Automatic Storage Management (ASM) architecture.
Identify key concepts related to creating and accessing an Automatic Storage Management (ASM) instance.
Match the links on the Automatic Storage
more...
Building an E-Commerce Business Case

...nese, US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1: Building Online Revenues (1 - 2 hours)
Identify the guidelines for an online business plan.
Identify the guidelines for building a B2B transaction environment.
Identify the guidelines for building a B2B transaction model.
Identify the corporate benefits of online revenue-reporting systems.
Identify
more...
E-Commerce Security

...nese, US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1: Security Firewalls (1 - 2 hours)
Identify approaches to security risk assessment in e-commerce.
Identify the features of network security relating to access administration.
Identify physical security options.
Identify the risks involved in downloading code via a Web browser.
Identify the features of
more...
E-Commerce Implementation Issues

...ns:
US English
Total Learning Time:
7 hours
Objectives:
Unit 1: Scale of Implementation (3 hours)
Identify Web site development considerations.
Match product types to Web site functionality levels.
Identify the features and functions of shopping carts.
Identify the functions of online storefront systems.
Identify typical storefront features of a medium-scale
more...
Evaluating E-Commerce Options

...nese, US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1: The Market Environment (1 - 2 hours)
Identify the benefits of implementing an e-commerce business strategy.
Identify the role of EDI in business-to-business e-commerce.
Unit 2: External Factors (1 - 2 hours)
Identify the capabilities of search engines.
Identify optimal search techniques.
more...
Introduction to E-Commerce

...uguese, US English
Total Learning Time:
7 hours
Objectives:
Unit 1: Introduction to E-Commerce (2 hours)
Identify the benefits of online training, seminars, and conferences.
Identify the functions of intranets and extranets in e-commerce.
Identify the internal benefits of e-commerce to a business enterprise.
Identify e-commerce customer service issues.
Identify the
more...
Working with SAP R 3 v4 x

Course Overview To fully exploit the functionality of R/3, business users need to be both confident and proficient in the use of all the main navigational features and system functionalities of SAP. This course is essential study for users of all R/3 modules, regardless of the organization's business activities. While confidence in the use of Windows applications is a prerequisite to using
more...
SAP R 3 v4 x MM Inventory Management

Course Overview
SAP's Inventory Management system allows you to manage stocks on a quantity and value basis in order to plan, enter, check goods movements and carry out physical inventories. You will learn the essential skills needed to ensure efficient and sensible use of the Inventory Management services within the MM Module.
L earn To:
Basic Principles.
Inventory Management.
more...
SAP R 3 Supply Chain Management

...
3 - 6 Hour(s)
Course Contents
Unit 1: Concept and Objectives
Duration: 1 - 2 Hour(s)
What do we mean by Supply Chain Management?
Logistics through the ages.
Different views on the supply chain.
What is new within about Supply Chain.
Defining the position of Supply Chain Management.
Supply Chain Management: A vision.
Elements of Supply Chain Management.
Objectives and
more...
SAP R 3 System Management Advanced Administration CCMS

...
Introduction to the CCMS.
CCMS Overview.
Tasks and Objectives.
Performance Monitoring.
Monitoring Overview.
System Response Times.
Workload Analysis Monitor (ST03).
SAP Buffer Monitor (ST02).
Database Monitor (ST04).
Operating System Monitor (ST06).
Day-To-Day Work of the R/3 System Administrator.
Introduction.
Work Process and User Overview.
System Log, Short Dumps,
more...
Oracle 11i10 Order to Cash Porcessing Invoices

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Invoicing Process: Fundamentals
Identify key concepts of Receivables related to the Invoicing process.
Identify key concepts related to entering invoices.
Identify requirements for completing an invoice.
Create an invoice.
Identify key concepts related to currency details.
Identify key concepts
more...
Oracle 11i10 Order to Cash Invoicing Overview

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: AutoInvoicing and Receivables Processes
Identify key concepts related to the AutoInvoice process.
Identify options for managing the AutoInvoice system options.
Identify key concepts related to transaction batch sources.
Identify key concepts related to grouping rules.
Identify key concepts related to
more...
Oracle 11i10 Order to Cash Shipping Execution

...:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Shipping Execution: Fundamentals
Identify key concepts related to the shipping execution flow.
Identify key concepts related to the Shipping process.
Identify key concepts related to the Pick Release process.
Identify key concepts related to the Ship Confirm process flow.
Identify key concepts related
more...
Oracle 11i10 Order to Cash Shipping Overview Setups

...:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Shipping Fundamentals
Identify key concepts related to the shipping process.
Identify key concepts related to managing the shipping process.
Identify options for managing shipping exceptions.
Identify options for setting shipping transaction parameters.
Identify options for working with shipping
more...
Oracle Workflow 11i10 Business Event System Subscriptions

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Events, Subscriptions, and Activities
Identify features of business events.
Identify options that enable you to define and maintain business events.
Identify features of business event groups.
Identify considerations for raising business events.
Identify options that enable you to raise a business
more...
Oracle Workflow 11i10 Interacting with Processes Notifications

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Workflow Processes and Notifications
Identify options for testing a workflow process.
Identify options for administering workflow processes by using the Administrator Monitor.
Identify options for administering workflow processes by using the Self-Service Monitor.
Identify options for administering
more...
Oracle Workflow 11i10 Workflow APIs Procedures Error Handling

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Workflow Engine
Identify features of the Workflow Engine.
Identify features of background engines.
Unit 2: Standard Procedures and APIs
Identify features of PL/SQL and Java procedures for function activities.
Identify code to define PL/SQL procedures for function activities that perform update and
more...
Oracle Workflow 11i10 Configuring Oracle Workflow Components

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Setting Up Oracle Workflow
Identify the mandatory steps for setting up Oracle Workflow.
Identify options that enable you to set up global workflow preferences.
Identify key concepts related to setting up an Oracle Workflow directory service.
Identify key concepts related to running background engines.
more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Oracle Workflow Advanced Features
Identify features of PL/SQL documents.
Identify code to define a PL/SQL procedure for creating a sample PL/SQL document that displays the vacation scheduled for the current requestor.
Define a PL/SQL document attribute for an item type.
Identify options that enable you
more...
Oracle 11i10 Order to Cash Basic Pricing

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Pricing
Identify features of Order Pricing.
Match Order Pricing entities with their descriptions.
Identify the additional functionality provided by advanced pricing as compared to basic pricing.
Unit 2: Price Lists
Identify tasks involved in pricing security implementation.
Identify key concepts
more...
E-Learning Essentials Part 1 E-Learning and Successful Strategy

...s US English Total Learning Time 2 to 3 hours Objectives Unit 1: E-Learning Essentials (1 hour) Identify ways in which an organization's human assets contribute to its competitive advantage. Identify key aspects of e-learning. Identify ways organizations benefit from e-learning.
more...
Microsoft Visio 2003 Expert User

...
US English
Total Learning Time:
2 to 3 hours
Objectives:
Unit 1: Visio 2003 Diagrams - Advanced Designing
Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing.
Assign a shape to a new layer in Microsoft Visio 2003.
Identify options for modifying the properties of layers in Microsoft Visio 2003.
more...
E-Learning Essentials Part 2 Marketing Your Solution

...s US English Total Learning Time 2 to 3 hours Objectives Unit 1: Marketing Essentials (1 hour) Identify guidelines for creating the buzz for your e-learning solution. Identify characteristics of an organizational mindset that is receptive to e-learning. Identify the stages in selling e-learning internally.
more...
Brand Management Developing a Brand Strategy

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building and Defending Brand Equity (0.5 - 1 hour) Select the four actions to identify brand competition. Apply the appropriate guidelines for identifying brand competition. Identify the brand elements that are the easiest to protect.
more...
E-Learning Essentials Part 3 Deploying Measuring Your Solution

...s US English Total Learning Time 2 to 3 hours Objectives Unit 1: Management of E-Learning (0.5 - 1 hour) Identify benefits of managing e-learning. Identify roles within an e-learning team. Identify guidelines for choosing a Learning Management System (LMS). Identify advantages of
more...
Sales Skills The Fundamentals

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Identify reasons to collaborate with clients. Avoid basing your sales strategy on common sales myths. Determine your
more...
Sales Skills Prospecting Addressing Needs

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid traditional sales styles. Understand people's decision-making practices. List five points to remember about people's
more...
Sales Skills Overcoming Obstacles

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid basing your sales strategy on common sales myths. Identify a client's key issues. Differentiate between a benefit and a
more...
Brand Management Integrated Marketing

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Integrated Brand Communication (0.5 - 1 hour) Identify the benefits of integrated branding. Classify integrated marketing terms. Choose the differences between integrated and regular branding and marketing. Select the
more...
Sales Skills Gaining Customer Commitment

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Obtain a client's written consent to complete the sales process. Correctly list three actions you must complete before a client will commit to buying.
more...
Sales Skills Developing a Winning Strategy

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Identify three selling strategies. Simulation Overview: In this simulation, you will meet with Jack Sullivan, Icon's Regional
more...
Sales Skills Effectively Closing a Sale

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the six basic steps of the sales process. Identify what skill can help you close sales. List two steps you must complete before closing a sale. Simulation Overview:
more...
Brand Management Branding on the Web

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Branding Through the Internet (0.5 - 1 hour) Select the different types of Web sites. Identify the steps for branding on the Internet. Select the steps for creating a secondary brand on the Internet. Select naming
more...
Professional Selling Over the Phone Preparation Strategies

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Preparing for Telephone Sales (0.5 - 1 hour) Match the guidelines for organizing your workspace with their corresponding reasons. Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to write an
more...
Professional Selling Over the Phone Prospecting

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Generating Telesales Prospects (0.5 - 1 hour) Identify methods of finding telesales prospects. Choose information you should leave on a prospect a a s voice mail. Simulation Overview: In this simulation, you are a
more...
Professional Selling Over the Phone Closing a Sale

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Closing Sales Over the Telephone (0.5 - 1 hour) Identify the guidelines for preparing to close telesales. Sequence the steps of the closing process. Follow the process for closing a sale. Simulation Overview:
more...
Sales Management Building a Championship Sales Team

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Ensuring an Effective Sales Team (0.5 - 1 hour) Identify the common daily tasks of a sales manager. Identify the guidelines for ensuring a successful culture and effective processes. Follow the guidelines for ensuring successful sales
more...
Essentials of Business Law Employment Law

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Agency Laws (0.5 - 1 hour) Identify agency relationships. Identify ways agency can be terminated. Identify actual and authority. Apply the duties of an agent. Apply the duties of a principal.
more...
Sales Management Leading a Sales Team

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Sales Territories (0.5 - 1 hour) Sequence the steps for choosing the best territory strategy. Identify the steps for choosing the best territory strategy. Identify the factors to consider when conducting territory reviews.
more...
Sales Management Motivating Sales Teams to Win

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building Motivation in a Sales Team (0.5 - 1 hour) Identify the actions you can take to ensure that sales team members have high motivation levels. Apply the appropriate actions to ensure that sales team members have high motivation levels.
more...
Consulting Skills Building Consulting Relationships

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting Needs (0.5 - 1 hour) Identify the steps to determine the need for a consultant. Determine the need for a consultant. Match the roles that consultants adopt with their characteristics. Identify the
more...
Consulting Skills The Consulting Process

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Contracting with Consultants (0.5 - 1 hour) Identify the steps for creating an outline of needs. Identify issues for which you should define consequences in a contract. Define consequences in a contract. Identify the steps
more...
Essentials of Business Law The Legal Environment

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Business Law (0.5 - 1 hour) Identify the four functions of law. Identify different types of law. Demonstrate an understanding of jurisprudential thought. Demonstrate an understanding of the classifications of law.
more...
Consulting Skills Serving as an Internal Consultant

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Internal Consulting (0.5 - 1 hour) Identify the advantages of internal consultants. Identify ways to develop leadership. Identify the steps for selling your skills to an internal client. Follow the steps for
more...
Strategic Management Establishing Strategic Focus

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Purpose of Strategic Management (0.5 - 1 hour) Recognize the definition of strategic management. Apply appropriate terms and language to strategic management situations. Identify benefits gained from strategic management.
more...
Strategic Management Analyzing Strategic Options

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Defining Strategic Analysis (0.5 - 1 hour) Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic audit. Identify the
more...
Strategic Management Developing a Successful Process

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Strategic Management Essentials (0.5 - 1 hour) Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Recognize the strategic planning roles of key personnel.
more...
Competitive Intelligence Implementing a Competitive Intelligence System

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Competitive Intelligence (CI) Basics (0.5 - 2 hours) Identify the benefits of competitive intelligence. In a meeting, incorporate into the discussion comments about the benefits of competitive intelligence. Identify the benefits of international
more...
Quality Management The Quality Management Process

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Fundamentals of Quality Management (0.5 - 1 hour) Identify the concepts commonly associated with quality management. Identify the role of management in implementing quality. Sequence the steps an organization should follow to incorporate
more...
Competitive Intelligence Analysis Dissemination

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Collecting Information (0.5 - 2 hours) Sequence the steps of the competitive intelligence process. Identify the four major types of information. Identify information sources for creating competitive intelligence. Identify
more...
Competitive Intelligence Researching Online

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding the Internet (0.5 - 2 hours) Match Internet terms with their definitions. Identify the two pitfalls of collecting information from the Internet. Select the three guidelines for collecting information from the Internet.
more...
Quality Management Quality Management Tools

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Tools to Understand Current Performance (0.5 - 1 hour) Identify a functional flow chart. Create a flow chart. Analyze a flow chart. Analyze a check sheet. Sequence the steps for creating a histogram.
more...
Managing Business Risk Developing a Risk Management Plan

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between traditional and contemporary risk management. Identify the duties of a risk manager. Identify the reasons why risk management is becoming more important.
more...
Managing Business Risk Risk Assessment Control

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Identification (0.5 - 1 hour) Identify environmental risk sources. Identify primary risk environments for an environmental scan. Identify typical information sources used in an environmental scan. Utilize the
more...
Managing Business Risk Financing Contingency Planning

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing Methods (0.5 - 1 hour) Identify the dimensions of risk financing. Identify the categories of risk financing tools. Identify the most common forms of risk neutralization. Identify the legal characteristics of
more...
Principles of Marketing Fundamentals of Marketing

...s US English Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language (0.5 - 2 hours) Identify the definition of marketing. Identify definitions of key marketing terms and language. Identify components of a SWOT analysis. Simulation Overview: In this
more...
Microsoft FrontPage 2003 Proficient User

...glish, German
Total Learning Time:
2 to 3 hours
Objectives:
Unit 1: Microsoft FrontPage 2003
Match elements of the FrontPage 2003 environment with their functions.
Identify the Web editing views.
Identify functions of the basic toolbar buttons.
Unit 2: Creating a Web Page in FrontPage 2003
Identify methods for formatting text.
Identify the different text
more...
CompTIA Server 2005 Troubleshooting Disaster Recovery

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Troubleshooting
Identify the features of diagnostic tools to troubleshoot server errors.
Identify the features of remote troubleshooting technologies.
Identify the features of troubleshooting resources that are used to resolve server problems.
Identify the key aspects of hardware replacement.
Identify
more...
Microsoft Project 2003 Fundamentals

...rman, Russian
Total Learning Time:
3 to 4 hours
Objectives:
Unit 1: Project 2003 Fundamentals
Match Microsoft Project 2003 products with their features.
Identify component parts of the Microsoft Project 2003 interface.
Identify options in the New Project task pane. Create a task.
Identify types of task relationships.
Distinguish between the task types.
Match task
more...
Paint Shop Pro 9 Enhancing Your Images

This course provides you with an overview of various tools available in Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and
more...
Paint Shop Pro Studio

...ns:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Paint Shop Pro Studio Fundamentals
Identify elements of the Paint Shop Pro Studio main window.
Get photos into Paint Shop Pro Studio.
Unit 2: Working with Paint Shop Pro Studio
Adjust the focus in photos.
Colorize photos.
Fix brightness and color problems in photos.
Improve the clarity of
more...
Oracle Workflow 11i10 Communications Function Activities

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Systems and Agents
Identify features of systems.
Identify features of agents.
Identify options that enable you to define and maintain agents.
Identify considerations for using agents on external systems.
Identify features of agent groups.
Identify considerations for external system registration.
more...
Oracle 11i10 System Admin DBA Activities

...ns:
US English
Total Learning Time:
3 hours
Objectives:
Unit 1: Application DBA Duties
Identify the steps for assigning resource consumer groups.
Identify features of cost-based optimization (CBO).
Identify the components of the Network Test window that you use to evaluate network performance.
Unit 2: Folders
Create a folder.
Identify the steps to assign
more...
Oracle Workflow 11i10 Components Planning Workflow Processes

...ns:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Introduction to Oracle Workflow
Identify benefits of Oracle Workflow.
Identify features of workflow processes.
Identify features of the Business Event System.
Match each tier of the Oracle Workflow architecture with its description.
Identify features of the components of the development client tier.
more...
Oracle Workflow 11i10 Developing Processes

...ns:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Oracle Workflow Process
Identify guidelines for diagramming a workflow process.
Define an item type.
Define a process activity.
Identify options to create a workflow process.
Identify guidelines for modifying a workflow process diagram.
Identify features of various item type attributes.
Define an
more...
