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From 123-CBT Computer Based Training
Managing a Customer Focused Department Simulation
...ectives of delivering the essentials of customer service, obtaining employee support, reviewing the service process, improving the service process, managing team performance, and empowering and motivating customer service providers. The Managing a Customer-focused Department Simulation comprises three scenarios and is based on the SkillSoft series "Managing a Customer-focused Department."
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Managing a Customer Focused Department Simulation
...ectives of delivering the essentials of customer service, obtaining employee support, reviewing the service process, improving the service process, managing team performance, and empowering and motivating customer service providers. The Managing a Customer-focused Department Simulation comprises three scenarios and is based on the SkillSoft series "Managing a Customer-focused Department."
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Fair Labor Standards Act FLSA
Fair Labor Standards Act (FLSA)
The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to
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Fair Labor Standards Act (FLSA)
The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to
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Interviewing Hiring Practices
Interviewing & Hiring Practices
This course will present strategies for exercising sound judgment in the hiring and interviewing process. It will help managers and supervisors with hiring authority to recognize and avoid discrimination in the recruitment process. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker,
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Interviewing & Hiring Practices
This course will present strategies for exercising sound judgment in the hiring and interviewing process. It will help managers and supervisors with hiring authority to recognize and avoid discrimination in the recruitment process. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker,
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Documenting Discipline
Documenting Discipline
Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or
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Documenting Discipline
Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or
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Code of Conduct Awareness
Code of Conduct Awareness
A code of conduct is a key part of the ethical framework in any organization. It should outline an organization's key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching
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Code of Conduct Awareness
A code of conduct is a key part of the ethical framework in any organization. It should outline an organization's key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching
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Workplace Ethics
Workplace Ethics
The corporate scandals in recent years have highlighted the need for the development of corporate and legal standards for ethical conduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the
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Workplace Ethics
The corporate scandals in recent years have highlighted the need for the development of corporate and legal standards for ethical conduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the
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Workplace Diversity Awareness
Workplace Diversity Awareness
In today's workplace, organizations increasingly are experiencing a diverse community of employees and customers. Having and knowing how to respond to a diverse workforce can enhance an organization's ability to cope with changing workplace dynamics, and expand the creativity of the organization while at the same time facilitating staff retention and
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Workplace Diversity Awareness
In today's workplace, organizations increasingly are experiencing a diverse community of employees and customers. Having and knowing how to respond to a diverse workforce can enhance an organization's ability to cope with changing workplace dynamics, and expand the creativity of the organization while at the same time facilitating staff retention and
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Managing Procurements
...volves a number of detailed and time consuming steps from obtaining seller responses, selecting a seller, awarding a contract, to managing the procurement relationship. This is the second course in the Project Procurement Management knowledge area and covers three process Conduct Procurements, Administer Procurements, and Close Procurements. Specifically, learners will be introduced to proposal
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...volves a number of detailed and time consuming steps from obtaining seller responses, selecting a seller, awarding a contract, to managing the procurement relationship. This is the second course in the Project Procurement Management knowledge area and covers three process Conduct Procurements, Administer Procurements, and Close Procurements. Specifically, learners will be introduced to proposal
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Antitrust - Overview
Antitrust - Overview
Antitrust laws prohibit business practices that undermine competitiveness or are considered to be unfair. The term 'antitrust' derives from US legislation that was originally formulated to combat business trusts now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act.
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Antitrust - Overview
Antitrust laws prohibit business practices that undermine competitiveness or are considered to be unfair. The term 'antitrust' derives from US legislation that was originally formulated to combat business trusts now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act.
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Workplace Violence
Workplace Violence
This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of
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Workplace Violence
This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of
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Anti-Money Laundering
Anti-Money Laundering
This course provides basic information on US money laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by
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Anti-Money Laundering
This course provides basic information on US money laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by
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Understanding the Risks of Using Internet Media Electronic Communications
Understanding the Risks of Using Internet Media & Electronic Communications
Regular use of the Internet and electronic communications is a way of life for most people, as technology makes it easier to communicate with coworkers, clients, family, and friends. The near constant availability of e-mail, social and professional networking web sites, personal digital assistants (PDAs), cell
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Understanding the Risks of Using Internet Media & Electronic Communications
Regular use of the Internet and electronic communications is a way of life for most people, as technology makes it easier to communicate with coworkers, clients, family, and friends. The near constant availability of e-mail, social and professional networking web sites, personal digital assistants (PDAs), cell
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Foreign Corrupt Practices Act
... corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the Act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the Act. This course was developed with subject matter support provided by the Labor, Employment, and
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... corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the Act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the Act. This course was developed with subject matter support provided by the Labor, Employment, and
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Intellectual Property Overview
Intellectual Property Overview
Employees are often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the
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Intellectual Property Overview
Employees are often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the
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Trade Secrets
Trade Secrets
A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that
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Trade Secrets
A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that
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Understanding the Americans with Disabilities Act ADA
Understanding the Americans with Disabilities Act (ADA)
This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure
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Understanding the Americans with Disabilities Act (ADA)
This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure
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Conflicts of Interest in the Workplace
Conflicts of Interest in the Workplace
This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with
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Conflicts of Interest in the Workplace
This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with
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Rightful Employment Termination
Rightful Employment Termination
One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself
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Rightful Employment Termination
One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself
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Equal Employment Opportunity Discriminatory Practices in Hiring
Equal Employment Opportunity & Discriminatory Practices in Hiring
Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges
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Equal Employment Opportunity & Discriminatory Practices in Hiring
Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges
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Procurement Integrity
Procurement Integrity
Integrity in the procurement and acquisition process is essential to ensuring fairness in the selection and awarding of contracts through a competitive bid process. Prior abuses of these processes led to the passage of the Procurement Integrity Act. The purpose of the act is to protect the federal agency procurement process from federal employees or contractors who
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Procurement Integrity
Integrity in the procurement and acquisition process is essential to ensuring fairness in the selection and awarding of contracts through a competitive bid process. Prior abuses of these processes led to the passage of the Procurement Integrity Act. The purpose of the act is to protect the federal agency procurement process from federal employees or contractors who
more...
FMLA Leave and More
FMLA Leave and More
A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle
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FMLA Leave and More
A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle
more...
Promoting a Substance-free Workplace
Promoting a Substance-free Workplace
Substance abuse is a pervasive problem in society, so it's no surprise that it carries over into the workplace. According to statistics compiled by the National Institute on Drug Abuse, nearly 75 of all adult illicit drug users are employed, as are most binge and heavy alcohol users. Substance abusers are more likely to be late or absent from work, change
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Promoting a Substance-free Workplace
Substance abuse is a pervasive problem in society, so it's no surprise that it carries over into the workplace. According to statistics compiled by the National Institute on Drug Abuse, nearly 75 of all adult illicit drug users are employed, as are most binge and heavy alcohol users. Substance abusers are more likely to be late or absent from work, change
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Code of Conduct Company Template
...ments. This information is not intended to substitute for obtaining legal advice from an attorney licensed in your state. All sample policies within the course are provided as placeholders only. SkillSoft intends that this course will be customized to include your organization's Code of Conduct and other related materials. This course is not intended to be used off the shelf without appropriate
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...ments. This information is not intended to substitute for obtaining legal advice from an attorney licensed in your state. All sample policies within the course are provided as placeholders only. SkillSoft intends that this course will be customized to include your organization's Code of Conduct and other related materials. This course is not intended to be used off the shelf without appropriate
more...
Integrity in the Workplace
Integrity in the Workplace
Whistleblowing and ethics in the workplace have been in the headlines over the past few years because high-profile employees have blown the whistle on large public companies, such as Enron and WorldCom. However, integrity and ethics in the workplace are not just for large, high-profile companies. Almost every employer is subject to state or federal laws and
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Integrity in the Workplace
Whistleblowing and ethics in the workplace have been in the headlines over the past few years because high-profile employees have blown the whistle on large public companies, such as Enron and WorldCom. However, integrity and ethics in the workplace are not just for large, high-profile companies. Almost every employer is subject to state or federal laws and
more...
Preventing Fraud Abuse
Preventing Fraud & Abuse
Private investors and business entities lose millions of dollars every year to fraudulent schemes, such as embezzlement, false insurance claims, investment scams, and double billing. Through stepped-up government regulations and tough anti-fraud laws, the business world has come a long way in cracking down on fraud. However, there is still great need for employees at
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Preventing Fraud & Abuse
Private investors and business entities lose millions of dollars every year to fraudulent schemes, such as embezzlement, false insurance claims, investment scams, and double billing. Through stepped-up government regulations and tough anti-fraud laws, the business world has come a long way in cracking down on fraud. However, there is still great need for employees at
more...
Sarbanes-Oxley What You Need to Know
Sarbanes-Oxley: What You Need to Know
Sparked by a wave of dramatic corporate and accounting scandals, the Sarbanes-Oxley Act was signed into law on July 30, 2002. The law is intended to protect investors by improving the accuracy and reliability of corporate disclosures required by law, and to enforce compliance by making both corporations and individuals accountable for their actions via
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Sarbanes-Oxley: What You Need to Know
Sparked by a wave of dramatic corporate and accounting scandals, the Sarbanes-Oxley Act was signed into law on July 30, 2002. The law is intended to protect investors by improving the accuracy and reliability of corporate disclosures required by law, and to enforce compliance by making both corporations and individuals accountable for their actions via
more...
I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens
I-9 Compliance: Verifying Employment Eligibility of US & Non-US Citizens
Many people come to the United States in search of employment opportunities. While many of these people enter the country legally and have authorization to work here, there are many others who reside in the US illegally. Section 274A of the Immigration and Nationality Act (INA) requires employers to hire only
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I-9 Compliance: Verifying Employment Eligibility of US & Non-US Citizens
Many people come to the United States in search of employment opportunities. While many of these people enter the country legally and have authorization to work here, there are many others who reside in the US illegally. Section 274A of the Immigration and Nationality Act (INA) requires employers to hire only
more...
ITIL reg Overview Certification and Benefits
...uilds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL V3
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...uilds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL V3
more...
Supervisor Manager Sexual Harassment Awareness Multi-State Edition
Supervisor & Manager Sexual Harassment Awareness (Multi-State Edition)
Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources
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Supervisor & Manager Sexual Harassment Awareness (Multi-State Edition)
Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources
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Employee Sexual Harassment Awareness
Employee Sexual Harassment Awareness
Overview/Description
Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual
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Employee Sexual Harassment Awareness
Overview/Description
Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual
more...
HIPAA Privacy Essentials
HIPAA Privacy Essentials
This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key
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HIPAA Privacy Essentials
This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key
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Government Contracting Essentials
Government Contracting Essentials
Overview/Description
This course will provide a resource for employees of organizations who do business with the federal government and who therefore need to know how various federal laws that govern the contracting process affect their operations. Note that there may be special local or state rules that also apply, but those are not addressed in this
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Government Contracting Essentials
Overview/Description
This course will provide a resource for employees of organizations who do business with the federal government and who therefore need to know how various federal laws that govern the contracting process affect their operations. Note that there may be special local or state rules that also apply, but those are not addressed in this
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The Fundamentals of Globalization Strategies fo Globalization
...ing your standard products or services for local needs to obtaining cost advantages by producing in low-cost bases and selling in the most lucrative markets. Opportunities for achieving competitive advantage abound in the global marketplace. However, you must be able to determine which strategies will harness those opportunities most effectively. The goal of any strategy is to create value for
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...ing your standard products or services for local needs to obtaining cost advantages by producing in low-cost bases and selling in the most lucrative markets. Opportunities for achieving competitive advantage abound in the global marketplace. However, you must be able to determine which strategies will harness those opportunities most effectively. The goal of any strategy is to create value for
more...
BIS Export Controls and Antiboycott Provisions
BIS Export Controls and Antiboycott Provisions
After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or
more...
BIS Export Controls and Antiboycott Provisions
After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or
more...
Insider Trading
Insider Trading
Illegal insider trading is harmful to the marketplace and can seriously undermine investor confidence. This course will explore the laws that govern the trading of stocks and other securities by corporate insiders and describe the role the Securities and Exchange Commission plays in enforcement. It will also discuss the civil and criminal penalties for insider trading and the
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Insider Trading
Illegal insider trading is harmful to the marketplace and can seriously undermine investor confidence. This course will explore the laws that govern the trading of stocks and other securities by corporate insiders and describe the role the Securities and Exchange Commission plays in enforcement. It will also discuss the civil and criminal penalties for insider trading and the
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Union Awareness
Union Awareness
The proposed Employee Free Choice Act and recent decisions by the National Labor Relations Board have sparked a renewed focus on labor unions and their role in the modern workplace. This course will provide an overview of workers' rights under the various US labor laws, as well as employers' rights and obligations with respect to union activity. This course was developed with
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Union Awareness
The proposed Employee Free Choice Act and recent decisions by the National Labor Relations Board have sparked a renewed focus on labor unions and their role in the modern workplace. This course will provide an overview of workers' rights under the various US labor laws, as well as employers' rights and obligations with respect to union activity. This course was developed with
more...
ITIL reg 2011 Edition Overview Certification Benefits
...uilds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL certification? And
more...
...uilds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL certification? And
more...
From Online Training Directory
Legal Nurse Consulting Certificate Program
...ogram, students will receive futher information regarding obtaining the contact hours certificate. CERTIFICATE COURSE SUMMARY: This course is a preparatory course for clinical practice as a Legal Nurse Consultant and for preparation for national certification examinations offered by various associations. Requirement for this certification course is state registration as a Registered Nurse.
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Legal Nurse Consulting Certificate Program
...ogram, students will receive futher information regarding obtaining the contact hours certificate. CERTIFICATE COURSE SUMMARY: This course is a preparatory course for clinical practice as a Legal Nurse Consultant and for preparation for national certification examinations offered by various associations. Requirement for this certification course is state registration as a Registered Nurse.
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Dental Office Administrative Assistant Certificate Program
... dental systems and employments skill that will assist in obtaining a position as a dental administrative assistant.
Dental Office Administrative Assistant Certificate Program This course is designed to give the students the knowledge to work in a progressive dental office. The student will learn basic dental anatomy, charting, terminology, communication skills, clinical and information
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... dental systems and employments skill that will assist in obtaining a position as a dental administrative assistant.
Dental Office Administrative Assistant Certificate Program This course is designed to give the students the knowledge to work in a progressive dental office. The student will learn basic dental anatomy, charting, terminology, communication skills, clinical and information
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Build Your Own BIZ - Customer Service Strategies
...stomer service, and determine the appropriate methods for obtaining customer feedback. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.
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Phlebotomy Technician Career Training
...oratory where you can obtain the necessary clinical hours obtaining 100 venipunctures and 25 fingersticks.
It will be necessary to pass a national examination which indicates you have met the standards of competency to become a Certified Phlebotomy Technician.This course will cover the classroom portion only. Labs and externships are not part of the online course.Those who wish to sit for
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...oratory where you can obtain the necessary clinical hours obtaining 100 venipunctures and 25 fingersticks.
It will be necessary to pass a national examination which indicates you have met the standards of competency to become a Certified Phlebotomy Technician.This course will cover the classroom portion only. Labs and externships are not part of the online course.Those who wish to sit for
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From 123-CBT Computer Based Training
Union Awareness
After experiencing a steady decline since the early 1980s, union membership levels saw a small increase in 2007 and 2008. This change, as well as the recently proposed Employee Free Choice Act, has sparked a renewed focus on labor unions and their role in the modern workplace. As a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor
more...
Union Awareness
After experiencing a steady decline since the early 1980s, union membership levels saw a small increase in 2007 and 2008. This change, as well as the recently proposed Employee Free Choice Act, has sparked a renewed focus on labor unions and their role in the modern workplace. As a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor
more...
Export Controls
After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect
more...
After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect
more...
HIPAA Privacy Rules
Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under
more...
Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under
more...
Harassment in the Workplace
Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must
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Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must
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Supervisor Manager Sexual Harassment Awareness
... intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. To address compliance with California law, this course must be customized to provide learners with a means, while taking the course, to submit questions to and receive answers from a designated human resource professional or other professional with knowledge and expertise in
more...
... intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. To address compliance with California law, this course must be customized to provide learners with a means, while taking the course, to submit questions to and receive answers from a designated human resource professional or other professional with knowledge and expertise in
more...
Flash MX Intermediate Developer
...nents The Components Panel The Component Parameters Panel Obtaining New Components Flash UI Components Set 1 Check Box Radio Button pt. 1 Radio Button pt. 2 Push Button Scroll Bar Scroll Pane ListBox pt. 1 ListBox pt. 2 ComboBox pt. 1 ComboBox pt. 2 Flash UI Components Set 2 Calendar pt. 1 Calendar pt. 2 Draggable Pane Message Box pt. 1 Message Box pt. 2 Message Box pt. 3 SplitView pt. 1
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...nents The Components Panel The Component Parameters Panel Obtaining New Components Flash UI Components Set 1 Check Box Radio Button pt. 1 Radio Button pt. 2 Push Button Scroll Bar Scroll Pane ListBox pt. 1 ListBox pt. 2 ComboBox pt. 1 ComboBox pt. 2 Flash UI Components Set 2 Calendar pt. 1 Calendar pt. 2 Draggable Pane Message Box pt. 1 Message Box pt. 2 Message Box pt. 3 SplitView pt. 1
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Inbound Call Center Technology
Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how
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Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how
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Advanced Six Sigma The Define Phase of DMAIC
...he learner begin to identify customer needs and wants by: Obtaining a basic understanding of the Kano Model Utilizing the 5 Why root cause analysis technique to obtain a deeper understanding of the customer's needs and wants Specifying Critical to Quality (CTQ) characteristics.
Learn To:
Use DMAIC to resolve problems.
Finding & Engaging the Six Sigma Champion within a Company.
more...
...he learner begin to identify customer needs and wants by: Obtaining a basic understanding of the Kano Model Utilizing the 5 Why root cause analysis technique to obtain a deeper understanding of the customer's needs and wants Specifying Critical to Quality (CTQ) characteristics.
Learn To:
Use DMAIC to resolve problems.
Finding & Engaging the Six Sigma Champion within a Company.
more...
E-Commerce Security
This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
Learn To:
Identify the features of a Security Firewall.
Identify the features of Information Encryption.
Identify the features of Authentication and Authorization.
Identify the features of E-Commerce Payment Security.
Audience:
This course is
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This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
Learn To:
Identify the features of a Security Firewall.
Identify the features of Information Encryption.
Identify the features of Authentication and Authorization.
Identify the features of E-Commerce Payment Security.
Audience:
This course is
more...
Oracle8 Backup and Recovery - Strategies and Backups
...base archive processing.
Identify the v$ views used for obtaining archive log information.
Unit 3: Oracle Recovery Manager
Duration: 2 Hour(s)
Identify the features of Recovery Manager (RMAN).
Identify the Recovery Manager components.
Identify the features of Backup Manager.
Identify the contents of a recovery catalog.
Identify the situations when a recovery catalog is
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...base archive processing.
Identify the v$ views used for obtaining archive log information.
Unit 3: Oracle Recovery Manager
Duration: 2 Hour(s)
Identify the features of Recovery Manager (RMAN).
Identify the Recovery Manager components.
Identify the features of Backup Manager.
Identify the contents of a recovery catalog.
Identify the situations when a recovery catalog is
more...
HTML 4 Part 1 HTML Fundamentals
...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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HTML 4 Part 1 HTML Fundamentals
...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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Managing IT Projects Project Fundamentals Initiation
...sses. Identify guidelines for obtaining stakeholder consensus. Audience Six months previous experience in an IT project-intensive environment or six months experience managing IT projects. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 3
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...sses. Identify guidelines for obtaining stakeholder consensus. Audience Six months previous experience in an IT project-intensive environment or six months experience managing IT projects. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 3
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Communicating to Get Results
When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various
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When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various
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Obtaining Results from the Boss
What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing
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What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing
more...
From B. F Environmental Consultant Inc
Grant Writing and Technical Writing Training Programs
If you are seeking to learn the essentials in writing or acquiring grants for private, public, or government use, this course is perfect for you. Anyone thinking of starting a business that utilizes grants will want to learn the essentials of writing, researching, obtaining and maintaining operations and strategies within the grant system.
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If you are seeking to learn the essentials in writing or acquiring grants for private, public, or government use, this course is perfect for you. Anyone thinking of starting a business that utilizes grants will want to learn the essentials of writing, researching, obtaining and maintaining operations and strategies within the grant system.
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From Serebra Learning Corporation
Progressing through the Complex Sale
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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Presenting Your Proposition
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
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Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
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Progressing through the Complex Sale Simulation
You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
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You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
more...
Inbound Call Center Technology
...technology might evolve. It examines different methods of obtaining this technology, and outlines how to protect your call center through Disaster Recovery Planning. Understanding inbound call center technology is one important step to providing better service to your customers. Having technical knowledge of the call center is a considerable advantage when few in the call center environment
more...
...technology might evolve. It examines different methods of obtaining this technology, and outlines how to protect your call center through Disaster Recovery Planning. Understanding inbound call center technology is one important step to providing better service to your customers. Having technical knowledge of the call center is a considerable advantage when few in the call center environment
more...
Managing a Customer-focused Department Simulation
Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to
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Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to
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Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
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By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
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Consulting with the Internal Client Simulation
Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this
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Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this
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Implementing Project Human Resource Management
...project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring,
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...project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring,
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Building a Quality Management System
This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and
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This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and
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Steps for Successful ISO Registration
An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.
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An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.
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Foreign Corrupt Practices Act
... corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the act. This SkillSoft course has been developed and maintained with subject matter support provided by
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... corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the act. This SkillSoft course has been developed and maintained with subject matter support provided by
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Managing Certificates in Windows Server 2003
To outline the considerations and procedures for using certificates to secure a network Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems
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To outline the considerations and procedures for using certificates to secure a network Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems
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TCP IP Structuring and Addressing
This WestNet e-Learning module introduces the TCP/IP protocol suite: the OSI model, the TCP/IP Network, Transport, and Application Layer protocols. We will also review some of the most common network devices responsible for moving data across networks.
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This WestNet e-Learning module introduces the TCP/IP protocol suite: the OSI model, the TCP/IP Network, Transport, and Application Layer protocols. We will also review some of the most common network devices responsible for moving data across networks.
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Preventative Maintenance
The course introduces users to preventative maintenance. It covers methods of obtaining system properties. It also discusses ways of maintaining and effectively using a computer. Computer users interested in learning methods to troubleshoot simple computer problems.
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The course introduces users to preventative maintenance. It covers methods of obtaining system properties. It also discusses ways of maintaining and effectively using a computer. Computer users interested in learning methods to troubleshoot simple computer problems.
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Advanced Six Sigma - The Define Phase of DMAIC
Six Sigma is a focused concerted effort to achieve a zero-defect quality level. Using Six Sigma you can measure how many defects you have in a process and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma you will use the concepts of Six Sigma and apply them to an organization. You will identify problems customer
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Six Sigma is a focused concerted effort to achieve a zero-defect quality level. Using Six Sigma you can measure how many defects you have in a process and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma you will use the concepts of Six Sigma and apply them to an organization. You will identify problems customer
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Oracle 8i DBA - Data Dictionary and Database Files
...nd contents of control files will be discussed as well as obtaining information from control files. The planning use and troubleshooting of redo log files will also be explained. The course also provides a list of Data Dictionary views that help in performing these administrative tasks. The course initiates the student learner into hands-on learning by helping them to type in the commands to
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...nd contents of control files will be discussed as well as obtaining information from control files. The planning use and troubleshooting of redo log files will also be explained. The course also provides a list of Data Dictionary views that help in performing these administrative tasks. The course initiates the student learner into hands-on learning by helping them to type in the commands to
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From Seletel Informatique
Interview Skills
...obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving
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...obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving
more...
From JED New Media inc.
Guidelines for Reference Checking
To make informed and advantageous hiring decisions, reference checking is crucial. Discover effective techniques for contacting references, formulating powerful questions and obtaining relevant information on potential new hires.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting. Please contact us for more information on group accounts.
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To make informed and advantageous hiring decisions, reference checking is crucial. Discover effective techniques for contacting references, formulating powerful questions and obtaining relevant information on potential new hires.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting. Please contact us for more information on group accounts.
more...
From onlinePRINCE2.com
PRINCE2 Foundation
...ional an approved PRINCE2 ATO offers a unique approach to obtaining your certification via the internet through e-learning combined with a dedicated e-coach to provide help throughout the course. Your questions will be answered by an accredited trainer who is there to support you. Studying at your own pace ensures efficient and effective learning. On completion of the e-learning modules the
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...ional an approved PRINCE2 ATO offers a unique approach to obtaining your certification via the internet through e-learning combined with a dedicated e-coach to provide help throughout the course. Your questions will be answered by an accredited trainer who is there to support you. Studying at your own pace ensures efficient and effective learning. On completion of the e-learning modules the
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From Service Strategies
Support Professional - Online
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
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From Aspira Continuing Education
How To Build a Thriving Fee-for-Service Practice
...hrough a path of self-discovery and provide a toolbox for obtaining your professional dreams. Dr. Kolt's book is a fascinating exercise in personal development in the service of professional growth. As any good psychologist should, Dr. Kolt helps you to clarify your own practice vision and then guides you to a custom plan for getting what you want. Not easy, but she has really done it. I love
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...hrough a path of self-discovery and provide a toolbox for obtaining your professional dreams. Dr. Kolt's book is a fascinating exercise in personal development in the service of professional growth. As any good psychologist should, Dr. Kolt helps you to clarify your own practice vision and then guides you to a custom plan for getting what you want. Not easy, but she has really done it. I love
more...
From PsyAsia International
Psychometric Assessment Mini-Seminar Series- FREE
PsyAsia International is pleased to develop and offer freely this series of mini-presentations/ mini-seminars in some important aspects of psychometric assessment. The presentations are short typically (under 10 minutes) and have been designed for those with no knowledge of psychometric assessment. Each presentation includes slides and narration from Psychologist Vincent Wong.
We come across
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From Teracom Training Institute
Certified Telecommunications Analyst - Certification
...obtaining a telecom certificate. We are a Gold Training Partner of the Telecommunications Certification Organization, authorized to administer the TCO Certified Telecommunications Analyst (CTA) certification exam and award the certification.
CTA certification is proof of your solid understanding of telecom, datacom and networking fundamentals, jargon, buzzwords and mainstream technologies
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...obtaining a telecom certificate. We are a Gold Training Partner of the Telecommunications Certification Organization, authorized to administer the TCO Certified Telecommunications Analyst (CTA) certification exam and award the certification.
CTA certification is proof of your solid understanding of telecom, datacom and networking fundamentals, jargon, buzzwords and mainstream technologies
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From PDHengineer. com-Decatur Professional Development, LLC
How You Can Become Registered As An Architectural Engineer
...check the New York State Board Requirements.
Overview
Obtaining professional registration as an Architectural Engineer can open new career paths for you and increase your value to your company or agency. Here is how to get started
This course will introduce engineers to the Architectural Engineering (AE) professional registration examination developed by the National Council of
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...check the New York State Board Requirements.
Overview
Obtaining professional registration as an Architectural Engineer can open new career paths for you and increase your value to your company or agency. Here is how to get started
This course will introduce engineers to the Architectural Engineering (AE) professional registration examination developed by the National Council of
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Introduction to High Temperature Superconductors
...applications for superconductors Special provisions for obtaining a patent related to superconductivity materials, manufacture, or applications State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states
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...applications for superconductors Special provisions for obtaining a patent related to superconductivity materials, manufacture, or applications State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states
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Copyright of Engineering Drawings Plans and Designs
...opyright? And just what kind of protection can you get by obtaining a copyright? Can another engineer copy your work if you don't obtain copyright protection? In this course, you will learn about the copyrightable aspects of engineering drawings, plans and designs. You will learn what you can and cannot copyright. You will learn why copyright protection is desirable, as well as how to go
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...opyright? And just what kind of protection can you get by obtaining a copyright? Can another engineer copy your work if you don't obtain copyright protection? In this course, you will learn about the copyrightable aspects of engineering drawings, plans and designs. You will learn what you can and cannot copyright. You will learn why copyright protection is desirable, as well as how to go
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Protecting Technology
...to identify potentially patentable assets, impediments to obtaining patent protection and key aspects about patent ownership and exploitation. The student must take a multiple-choice quiz consisting of twenty (20) questions at the end of this course to earn PDH credits. This course cannot be taken to fulfill your continuing education requirements in the state of New York since the course does
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...to identify potentially patentable assets, impediments to obtaining patent protection and key aspects about patent ownership and exploitation. The student must take a multiple-choice quiz consisting of twenty (20) questions at the end of this course to earn PDH credits. This course cannot be taken to fulfill your continuing education requirements in the state of New York since the course does
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Preparing Infrastructure Roadway Plans
... will avoid rework later in the project The benefits of obtaining early client buy-in of the content and format of plans Typical information provided on the General Notes Sheet How to execute a project so that the Summary of Quantities Sheet is done only one time Structuring the Schedule of Quantities Sheet to minimize discrepancies with individual discipline sheets Typical
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... will avoid rework later in the project The benefits of obtaining early client buy-in of the content and format of plans Typical information provided on the General Notes Sheet How to execute a project so that the Summary of Quantities Sheet is done only one time Structuring the Schedule of Quantities Sheet to minimize discrepancies with individual discipline sheets Typical
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Creating a Successful Vendor Relationship
...s taking this course include: Obtaining tools to help determine your current attitudes about client/vendor relationships using a sixteen question survey A series of questions to help you determine whether a potential client or vendor would be a good candidate for a successful business relationship Understanding how
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...s taking this course include: Obtaining tools to help determine your current attitudes about client/vendor relationships using a sixteen question survey A series of questions to help you determine whether a potential client or vendor would be a good candidate for a successful business relationship Understanding how
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From Vested Business Brokers, LTD
Vested Business Brokers Training For New Business Brokers
Vested Business Brokers Training For New Business Brokers is offered online and must be completed successfully for you to be certified by Vested as a Vested Business Broker.
The Vested new business broker training course consists of 39 lessons and follows the chronology of deal flow beginning with the first outbound calls a new broker makes, through obtaining listings, working with buyers, and
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From Backup Training Corporation
Interview Techniques
...Techniques ( 8-hour course ) Instructed by Mike Boulch
Obtaining confessions from individuals can be difficult and sometimes impossible. This course is designed to assist officers in extracting needed information from suspects, victims, and witnesses.
Included in this course is a complete review of the history of interviewing techniques, beginning with the Roman Empire. Skills developed
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...Techniques ( 8-hour course ) Instructed by Mike Boulch
Obtaining confessions from individuals can be difficult and sometimes impossible. This course is designed to assist officers in extracting needed information from suspects, victims, and witnesses.
Included in this course is a complete review of the history of interviewing techniques, beginning with the Roman Empire. Skills developed
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
