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 instructor-led class |
 learn at home |
 group study |
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From Online Training Directory
Phlebotomy Technician Career Training
...oratory where you can obtain the necessary clinical hours obtaining 100 venipunctures and 25 fingersticks.
It will be necessary to pass a national examination which indicates you have met the standards of competency to become a Certified Phlebotomy Technician.This course will cover the classroom portion only. Labs and externships are not part of the online course.Those who wish to sit for
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...oratory where you can obtain the necessary clinical hours obtaining 100 venipunctures and 25 fingersticks.
It will be necessary to pass a national examination which indicates you have met the standards of competency to become a Certified Phlebotomy Technician.This course will cover the classroom portion only. Labs and externships are not part of the online course.Those who wish to sit for
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Legal Nurse Consulting Certificate Program
...ogram, students will receive futher information regarding obtaining the contact hours certificate. CERTIFICATE COURSE SUMMARY: This course is a preparatory course for clinical practice as a Legal Nurse Consultant and for preparation for national certification examinations offered by various associations. Requirement for this certification course is state registration as a Registered Nurse.
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...ogram, students will receive futher information regarding obtaining the contact hours certificate. CERTIFICATE COURSE SUMMARY: This course is a preparatory course for clinical practice as a Legal Nurse Consultant and for preparation for national certification examinations offered by various associations. Requirement for this certification course is state registration as a Registered Nurse.
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Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1"
Beginning Spanish 1 features 20 sessions taught in English by a live instructor and delivered in the Virtual Classroom. Discover an exciting way to learn the basic skills you need to communicate in Spanish. This 3 month introductory course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.
The Course As a registered
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Beginning Spanish 1 features 20 sessions taught in English by a live instructor and delivered in the Virtual Classroom. Discover an exciting way to learn the basic skills you need to communicate in Spanish. This 3 month introductory course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.
The Course As a registered
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Build Your Own BIZ(tm) - Customer Service Strategies
...stomer service, and determine the appropriate methods for obtaining customer feedback. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.
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From 123-CBT Computer Based Training
Inbound Call Center Technology
Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how
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Inbound Call Center Technology
Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how
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Getting Results by Building Relationships
You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a
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You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a
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Results and Teamwork without Authority
When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting
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When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting
more...
Leading without Authority
Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate
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Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate
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Creating Change Gaining Allies
"If you scratch my back, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people
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"If you scratch my back, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people
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Communicating to Get Results
When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various
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When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various
more...
Obtaining Results from the Boss
What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing
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What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing
more...
Implementing Project Human Resource Management
...project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring,
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...project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring,
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HTML 4 Part 1 HTML Fundamentals
...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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HTML 4 Part 1 HTML Fundamentals
...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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...y the tools used for announcing Web page publications and obtaining information about Web users. Audience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis
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E-Commerce Security
This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
Learn To:
Identify the features of a Security Firewall.
Identify the features of Information Encryption.
Identify the features of Authentication and Authorization.
Identify the features of E-Commerce Payment Security.
Audience:
This course is intended for
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This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
Learn To:
Identify the features of a Security Firewall.
Identify the features of Information Encryption.
Identify the features of Authentication and Authorization.
Identify the features of E-Commerce Payment Security.
Audience:
This course is intended for
more...
Oracle8 Backup and Recovery - Strategies and Backups
...abase archive processing.
Identify the v$ views used for obtaining archive log information.
Unit 3: Oracle Recovery Manager
Duration: 2 Hour(s)
Identify the features of Recovery Manager (RMAN).
Identify the Recovery Manager components.
Identify the features of Backup Manager.
Identify the contents of a recovery catalog.
Identify the situations when a recovery catalog is used.
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...abase archive processing.
Identify the v$ views used for obtaining archive log information.
Unit 3: Oracle Recovery Manager
Duration: 2 Hour(s)
Identify the features of Recovery Manager (RMAN).
Identify the Recovery Manager components.
Identify the features of Backup Manager.
Identify the contents of a recovery catalog.
Identify the situations when a recovery catalog is used.
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Advanced Six Sigma The Define Phase of DMAIC
...he learner begin to identify customer needs and wants by: Obtaining a basic understanding of the Kano Model Utilizing the 5 Why root cause analysis technique to obtain a deeper understanding of the customer's needs and wants Specifying Critical to Quality (CTQ) characteristics.
Learn To:
Use DMAIC to resolve problems.
Finding & Engaging the Six Sigma Champion within a Company.
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...he learner begin to identify customer needs and wants by: Obtaining a basic understanding of the Kano Model Utilizing the 5 Why root cause analysis technique to obtain a deeper understanding of the customer's needs and wants Specifying Critical to Quality (CTQ) characteristics.
Learn To:
Use DMAIC to resolve problems.
Finding & Engaging the Six Sigma Champion within a Company.
more...
Managing IT Projects Project Fundamentals Initiation
...sses. Identify guidelines for obtaining stakeholder consensus. Audience Six months previous experience in an IT project-intensive environment or six months experience managing IT projects. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 3
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...sses. Identify guidelines for obtaining stakeholder consensus. Audience Six months previous experience in an IT project-intensive environment or six months experience managing IT projects. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 3
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From Serebra Learning Corporation
Progressing through the Complex Sale
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
more...
Presenting Your Proposition
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
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Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
more...
Progressing through the Complex Sale Simulation
You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
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You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
more...
Inbound Call Center Technology
...technology might evolve. It examines different methods of obtaining this technology, and outlines how to protect your call center through Disaster Recovery Planning. Understanding inbound call center technology is one important step to providing better service to your customers. Having technical knowledge of the call center is a considerable advantage when few in the call center environment
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...technology might evolve. It examines different methods of obtaining this technology, and outlines how to protect your call center through Disaster Recovery Planning. Understanding inbound call center technology is one important step to providing better service to your customers. Having technical knowledge of the call center is a considerable advantage when few in the call center environment
more...
Managing a Customer-focused Department Simulation
Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to
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Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to
more...
Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
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By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
more...
Consulting with the Internal Client Simulation
Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this
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Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this
more...
Implementing Project Human Resource Management
...project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring,
more...
...project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring,
more...
Building a Quality Management System
This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and
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This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and
more...
Steps for Successful ISO Registration
An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.
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An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.
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Foreign Corrupt Practices Act
... corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the act. This SkillSoft course has been developed and maintained with subject matter support provided by
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... corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the act. This SkillSoft course has been developed and maintained with subject matter support provided by
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Managing Certificates in Windows Server 2003
To outline the considerations and procedures for using certificates to secure a network Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems
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To outline the considerations and procedures for using certificates to secure a network Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems
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TCP IP Structuring and Addressing
This WestNet e-Learning module introduces the TCP/IP protocol suite: the OSI model, the TCP/IP Network, Transport, and Application Layer protocols. We will also review some of the most common network devices responsible for moving data across networks.
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This WestNet e-Learning module introduces the TCP/IP protocol suite: the OSI model, the TCP/IP Network, Transport, and Application Layer protocols. We will also review some of the most common network devices responsible for moving data across networks.
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Preventative Maintenance
The course introduces users to preventative maintenance. It covers methods of obtaining system properties. It also discusses ways of maintaining and effectively using a computer. Computer users interested in learning methods to troubleshoot simple computer problems.
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The course introduces users to preventative maintenance. It covers methods of obtaining system properties. It also discusses ways of maintaining and effectively using a computer. Computer users interested in learning methods to troubleshoot simple computer problems.
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Advanced Six Sigma - The Define Phase of DMAIC
Six Sigma is a focused concerted effort to achieve a zero-defect quality level. Using Six Sigma you can measure how many defects you have in a process and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma you will use the concepts of Six Sigma and apply them to an organization. You will identify problems customer
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Six Sigma is a focused concerted effort to achieve a zero-defect quality level. Using Six Sigma you can measure how many defects you have in a process and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma you will use the concepts of Six Sigma and apply them to an organization. You will identify problems customer
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Oracle 8i DBA - Data Dictionary and Database Files
...nd contents of control files will be discussed as well as obtaining information from control files. The planning use and troubleshooting of redo log files will also be explained. The course also provides a list of Data Dictionary views that help in performing these administrative tasks. The course initiates the student learner into hands-on learning by helping them to type in the commands to
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...nd contents of control files will be discussed as well as obtaining information from control files. The planning use and troubleshooting of redo log files will also be explained. The course also provides a list of Data Dictionary views that help in performing these administrative tasks. The course initiates the student learner into hands-on learning by helping them to type in the commands to
more...
From Seletel Informatique
Interview Skills
...obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving
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...obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving
more...
From Tools 2 Succeed, Inc
MindLeaders Business Skills Development e-Learning Course for HRCI Recertification
...nagement recertification credit hours are indicated.
Obtaining your Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) or
Global Professional in Human Resources (GPHR) recertification demonstrates a continued dedication to staying up-to-date with the rapidly changing HR profession. If you hold a current HRCI certification, you can now easily fulfill the
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From Service Strategies
Support Professional - Online
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
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From PsyAsia International
Psychometric Assessment Mini-Seminar Series- FREE
PsyAsia International is pleased to develop and offer freely this series of mini-presentations/ mini-seminars in some important aspects of psychometric assessment. The presentations are short typically (under 10 minutes) and have been designed for those with no knowledge of psychometric assessment. Each presentation includes slides and narration from Psychologist Vincent Wong.
We come across
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From Vested Business Brokers, LTD
Vested Business Brokers Training For New Business Brokers
Vested Business Brokers Training For New Business Brokers is offered online and must be completed successfully for you to be certified by Vested as a Vested Business Broker.
The Vested new business broker training course consists of 39 lessons and follows the chronology of deal flow beginning with the first outbound calls a new broker makes, through obtaining listings, working with buyers, and
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From Backup Training Corporation
Interview Techniques
...Techniques ( 8-hour course ) Instructed by Mike Boulch
Obtaining confessions from individuals can be difficult and sometimes impossible. This course is designed to assist officers in extracting needed information from suspects, victims, and witnesses.
Included in this course is a complete review of the history of interviewing techniques, beginning with the Roman Empire. Skills developed
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...Techniques ( 8-hour course ) Instructed by Mike Boulch
Obtaining confessions from individuals can be difficult and sometimes impossible. This course is designed to assist officers in extracting needed information from suspects, victims, and witnesses.
Included in this course is a complete review of the history of interviewing techniques, beginning with the Roman Empire. Skills developed
more...
From California Real Estate License School
California Real Estate License School
California Real Estate Exam - Exam Preparation
All Accel California Real Estate School courses are approved by the California Department of Real Estate. Our exam preparation courses are offered for both the California real estate broker license and the California real estate salesperson license. Our commitment and dedication to your success have made us the leading California real estate school
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California Real Estate Exam - Exam Preparation
All Accel California Real Estate School courses are approved by the California Department of Real Estate. Our exam preparation courses are offered for both the California real estate broker license and the California real estate salesperson license. Our commitment and dedication to your success have made us the leading California real estate school
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From JED New Media inc.
Guidelines for Reference Checking
To make informed and advantageous hiring decisions, reference checking is crucial. Discover effective techniques for contacting references, formulating powerful questions and obtaining relevant information on potential new hires.
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To make informed and advantageous hiring decisions, reference checking is crucial. Discover effective techniques for contacting references, formulating powerful questions and obtaining relevant information on potential new hires.
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
