From Serebra Learning Corporation
Enterprise JavaBeans Part 3: Transactions and Security 
This final course in the series teaches learners about transaction and security management. The transaction management sections cover the
EJB semiautomated transaction management feature, container-managed transactions, bean-managed transactions and synchronization. The security management section addresses EJB architecture support for security management.
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Overcoming Internal Customer Service Problems 
... customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the
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Initiating a Project and Preparing the Project Plan 
Project integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to
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The Process of Interpersonal Communications 
...tion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication, and, more importantly, the skills required to minimize their impact. Those within the organization whose roles require them to achieve results by being able to influence other people such as colleagues, senior managers,
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Union Work Environments HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certifications, including
PHR (
Professional in
Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. HRCI is an affiliate
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Marketing Management 
So, now you're a marketing manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through
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Trade Secrets 
A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the
Uniform Trade Secrets Act (
UTSA), in those states that have adopted it, and
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Union Awareness 
According to the U.S. Department of
Labor's
Bureau of
Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have
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Advanced JavaScript 
This course describes advanced document properties. The course also covers the concepts related to cookies, plug-ins, and
LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior
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Dynamic HTML 
Since the early nineties,
HTML has been widely used for developing web pages. HTML has evolved to meet the demand for attractive web pages. However, these pages are static and do not change after downloading. Any interactivity involves repeated communication with the web server which increases download time. Dynamic HTML (
DHTML) overcomes this problem by providing your web page this interactivity
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Computers and Software in Networks 
This
WestNet e-Learning module considers how computers communicate with each other and the basic concepts of how computers work. After we introduce the main types of computers, we discuss the most important components and features of computer systems.
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Cisco BCMSN 3 0 Campus Networks 
To recognize the
Cisco hierarchical network model as it pertains to the campus network. Network administrators, network engineers, network managers, systems managers, or network designers.
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NFPA 1600 Business Continuity Programs 
...nd operations as soon as possible if such a disaster does occur. A Business
Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological failures, human error, and terrorism. This course provides a basic understanding of the criteria for a comprehensive program that addresses business continuity in accordance with
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Emergency Response and Spill Control HAZWOPER 
This training describes how to respond to various emergency situations and describes control of situations both by the workers involved and by trained emergency personnel. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define "hazardous materials" recognize where spills are likely to occur identify the elements of an emergency
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First Aid--CPR 
... requiring cardiopulmonary resuscitation (
CPR) can and do occur without warning. It is important that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the
ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be
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First Aid--Medical Emergencies 
...occur at anytime but may be hidden because of injuries suffered in an accident, or an accident may trigger a medical emergency such as a heart attack, stroke, or seizure. This one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference between life and death. Note: This training should not be
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Hazardous Material Management 
...ills are controlled recognize where spills are likely to occur identify possible responses to a release specify potential outcomes of using inappropriate control methods define the primary and secondary goals of spill control define the terms "containment" and "confinement" specify the recommended procedures for spill and leak response specify the proper steps to contain hazardous spills
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Spill Prevention and Control 
This course provides information about hazardous materials; spill control, and confinement methods. The intent of the course is to provide the learner with information about the safe handling, movement and storage of hazardous materials. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define hazardous materials recognize where spills
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SAP R 3 4 6 CO Cost Center Accounting Master Data 
...r
Accounting Master data is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the
Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. The intended audience for this course includes all personnel managing or contributing to cost
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Industrial Safety - Slips, Trips, and Falls 
This course focuses on how slips trips and falls occur in the workplace. It also covers types of injuries that result from these accidents and the measures that can be implemented to prevent such accidents.
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Project Management: Scope 
This program covers the components of project scope and the role of scope management in the project management process. Students learn how to gain project authorization, how to use common project selection methods, and how to write an end-deliverable description and a project charter while considering project constraints and assumptions. This program also teaches actions integral to scope planning
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Software Configuration Management 


In this course, the student will learn that
Software Configuration Management (
SCM or CM) is one of the key characteristics of successful software development organizations. By applying configuration management techniques, effective organization and integration of changes can occur. This course provides a practical introduction to the disciplines, techniques, and tools that are a part of software
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Optimizing & Troubleshooting MS SQL Server 7.0 
This course teaches the student how to monitor and optimize the
SQL Server performance. The student will learn how to detect and troubleshoot various problems that occur while installing SQL Server 7.0 and when establishing client connections. The student will also learn about different replication and backup problems and how to troubleshoot the same.
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From 123-CBT Computer Based Training
HTML 4 Part 1 HTML Fundamentals 

...le. Identify the steps to solve the problems that occur while accessing uploaded files. Match the
Web search engines with their unique features. Sequence the steps for announcing a Web site by using a submission tool. Identify the advantages of using a newsgroup. Match the parts of a log file entry with their descriptions. Sequence the steps to
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Oracle9i Database Admin Create a Database 

...tify the situations in which log switches and checkpoints occur, force log switches and checkpoints, and identify the functions of parameters that control the checkpoints. Identify the features of archive modes and retrieve information about the archive modes and online redo log groups and members. Plan the number and size of online redo log files, maintain redo log members
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Cisco Internetwork Troubleshooting Part 1 

...ated logical layers.
Identify symptoms of problems that occur at the physical layer.
Identify symptoms of problems that occur at the data link layer.
Match
Cisco commands used to isolate physical and data link layer problems with their functions.
Identify commands used to resolve problems at the physical and data link layers.
Sequence the steps to resolve a problem at the physical and
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GroupWise 5 5 Admin Part 3--System Maintenance 

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a
GroupWise system. This final course in the
3-part series will give students the skills and knowledge needed to perform routine GroupWise 5.5 administration tasks as well as client and database maintenance. L earn To:
Identify GroupWise system objects and how
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GroupWise 5 5 Admin Part 2--Clients Post Offices 

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a
GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To:
Teach the installation process for the GroupWise
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Windows 2000 Network Infrastructure Admin --Part 3 IP Routing 

... menu. Identify the steps to diagnose a problem that can occur while trying to connect an
OSPF router to another router. Install
RIP by using the shortcut menu. Configure an interface on a RIP router by using the shortcut menu. Identify the corrective action for a specified problem with a RIP router on an IP network. Modify the preference level of an IP routing protocol by using the
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Windows 2000 Network Infrastructure Admin --Part 3 IP Routing 

... menu. Identify the steps to diagnose a problem that can occur while trying to connect an
OSPF router to another router. Install
RIP by using the shortcut menu. Configure an interface on a RIP router by using the shortcut menu. Identify the corrective action for a specified problem with a RIP router on an IP network. Modify the preference level of an IP routing protocol by using the
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Oracle8i Backup and Recovery Strategies Backups 

...ager by using the
RMAN command. Identify the events that occur during the connection process after the RMAN command is executed. Select the situations in which a recovery catalog is used. Identify the guidelines for creating a recovery catalog. Sequence the steps to create a recovery catalog. Select the control file characteristics that help in backup and recovery. Register a database in
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 

... uses to configure a
DHCP client with the activities that occur in them.
Identify the features of the IP lease request and offer phases.
Identify the features of the IP lease selection and acknowledgement process.
Identify the activities in the IP lease renewal process.
Identify the guidelines for configuring IP addresses for allocating to clients in a multiple DHCP environment.
Identify
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Windows NT Server 4 0 Routing RAS - Part 2 

...licable in a given network type.
Sequence the steps that occur in the creation of a routing table for
OSPF.
Match the components of the
LSDB with their description.
Calculate the metric for a route from the given
SPF tree using
Dijkstra's algorithm.
Sequence the steps that occur for synchronizing the LSDB.
Identify the features of a designated router.
Unit 2:
Single Area OSPF more...
Windows NT Server 4 0 Routing RAS - Part 2 

...licable in a given network type.
Sequence the steps that occur in the creation of a routing table for
OSPF.
Match the components of the
LSDB with their description.
Calculate the metric for a route from the given
SPF tree using
Dijkstra's algorithm.
Sequence the steps that occur for synchronizing the LSDB.
Identify the features of a designated router.
Unit 2:
Single Area OSPF more...
Oracle8 Network Administration Net8 Architecture Configuration 

...s incoming connection requests. Sequence the events that occur in a
Bequeath session. Sequence the events that occur in a
Redirect session to a dedicated server process. Sequence the events that occur in a Redirect session to a dispatcher. Identify the contents of the default listener.ora file. Match the optional parameters of the listener.ora file with their functions. Create a listener
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Oracle8 Backup and Recovery - Strategies and Backups 

...ager by using the
RMAN command.
Identify the events that occur during the connection process after the RMAN command is executed.
Match the recovery manager commands used for updating the target database information with their functions.
Allocate a channel for
Recovery Manager.
Identify the characteristics of a channel.
Identify the methods used to recreate a recovery catalog.
Display
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Oracle8 Database Administration - Manage Data 

... path load data loading methods.
Sequence the steps that occur when parallel direct load sessions are initiated to load data into a table.
Identify the guidelines to minimize errors and maximize performance of
SQL*Loader.
Load data into a table by using
Oracle Data Manager.
Identify the methods of troubleshooting the problems that may occur during a SQL*Loader data load.
Identify the uses
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Oracle Form Builder Writing and Debugging Code 

...ger window.
Identify the user-defined debug actions that occur automatically during debugging.
Match the debug commands with their functions.
Debug PL/
SQL code to identify the cause of an error by using the
Forms Debugger window.
Unit 3:
Query Processing
Duration: 1 Hour(s)
Sequence the events that take place when a query is initiated on a data block.
Identify the sources for the
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Visual InterDev 6 0 Accessing Remote Data 

...components with their functions.
Sequence the steps that occur when
RDS displays a recordset.
Identify the factors to be considered when using the
DataSource object to bind data to elements in an
HTML page.
Insert an RDS.DataControl object in an HTML page by using the
Object tag.
Write the code to send a database query by using the
Refresh method of the
ADC RDS.DataControl object.
Create a
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Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin 

...y the guidelines for troubleshooting common problems that occur during software deployment. Identify the procedure for modifying a software package. Create software categories. Set priorities for application file name extensions. Identify the guidelines for upgrading deployed software. Identify the procedures for deploying software packages. Remove deployed software packages. Unit 4:
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Windows 2000 Network--Designing Security Part 4 Sec Internet Access 

... policies with their features. Match the activities that occur in an
IPSec management strategy with their examples. Identify the actions that need to be performed while designing an IPSec policy. Identify the sequence of steps in the phases of IPSec negotiation. Identify the situation in which you use a specific security level. Match the data authentication methods with the situations in
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Windows 2000 Network--Designing Security Part 4 Sec Internet Access 

... policies with their features. Match the activities that occur in an
IPSec management strategy with their examples. Identify the actions that need to be performed while designing an IPSec policy. Identify the sequence of steps in the phases of IPSec negotiation. Identify the situation in which you use a specific security level. Match the data authentication methods with the situations in
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Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin 

...y the guidelines for troubleshooting common problems that occur during software deployment. Identify the procedure for modifying a software package. Create software categories. Set priorities for application file name extensions. Identify the guidelines for upgrading deployed software. Identify the procedures for deploying software packages. Remove deployed software packages. Unit 4:
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Oracle SQL for End Users--Part 2 

...n a single-row subquery. Identify two common errors that occur when using single-row subqueries. Identify the guidelines for using multiple-row subqueries. Retrieve data that is dependent upon the value of a group function in a multiple-row subquery. Unit 4:
Reporting with
SQL*Plus
Duration: 2 Hour(s) Identify the characteristics of substitution variables. Prompt the user for a
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Creativity Innovation Thinking Creatively 

...e. Identify creative ideas as they occur. Analyze creative ideas to gauge their potential value. Employ strategies to persuade others to support ideas. Simulation Overview: In this simulation, you are meeting with your
Marketing Manager. You want to discuss ideas to improve your
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Employee Performance Resolving Conflict 

...1 hour) Understand why conflicts occur. Know the two kinds of conflict that can develop. Understand how conflict can benefit an organization. Differentiate between conflict resolution and conflict management. Simulation Overview: Each of the simulations
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Business Ethics Ethical Decision Making 

... Identify four common reasons that ethical problems occur. Identify common influences in the decision making process. Identify common ethical dilemmas. Solve an ethical problem using the decision-making process. Simulation Overview: In this simulation, you will meet with
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Project Management Project Risk Management 

...w to define, identify, and plan for risks that inevitably occur in projects. You will also learn two methods for analyzing project risk, qualitative analysis and quantitative analysis. Finally, you will learn constructive ways to respond to, monitor, and control risks to effectively manage the threats and opportunities that affect projects.
Learn To:
Understand the fundamentals of
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