Online Offer eLearning

Recruiting Talent ...ing and retaining qualified employees. It's not enough to offer an appealing or unique product or service to your customers. A company's people are the new competitive advantage. Those responsible for staffing organizations are not only challenged with finding adequate potential employees, but finding the right people for the positions they need to fill. This course explores two aspects of  more...

Introducing Windows Server 2008 Introducing Windows Server 2008 Windows Server 2008 represents the next generation of server operating systems from Microsoft. With this release come notable improvements in security, remote access, networking, and performance monitoring. New administration features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of  more...

Getting Results without Direct Authority Reciprocity ...d to know what others need and what resources you have to offer them that match those needs. Then the trade will be a valuable one. This course describes how to develop an effective give-and-take strategy so you can influence others to get the results you need. It also covers some possible objects of trades valued by others and available for you to offer. In addition, it discusses some of the  more...

Getting Results without Direct Authority Influencing Your Boss Getting Results without Direct Authority: Influencing Your Boss The idea that you can influence your boss may seem at odds with a traditional view of the boss-employee relationship. But you know best how you want to be managed to reach your goals, and if you focus on building a partnership with your boss, you will find that you have more influence than you think. In this course, you'll learn  more...

Effective Intergender Relationships ...t. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up on  more...

Continual Service Improvement Fundamentals Continual Service Improvement Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations  more...

Sales Communications Foundations ...ective customers and help them discover the value of your offerings, and you must seduce them with the customer experience you offer. Every buying decision that has ever been made, or ever will be made, is an emotional decision rationalized with facts. Your communications skills are the crucial element behind stirring the emotions of your prospective customers and communicating the supporting  more...

Introduction to Lean for Service and Manufacturing Organizations Introduction to Lean for Service and Manufacturing Organizations Lean has its origin in the Japanese manufacturing industry in the 1980s as a waste reduction and improvement methodology. However, as it turned out, methods and principles of lean thinking spread to logistics, and from there on to the military and construction industries. Lean methods and principles have since been applied  more...

Marketing Essentials Planning and People ...ch other in any marketing activity. This course will also offer insight into key planning activities such as research, budgeting, development and evaluation. Finally, the importance of employee engagement and internal branding are also discussed as the key elements of the last P, people. Understanding the key role that planning and people play in the marketing process and how these aspects  more...

Cisco Switch 1 0 Accomodating Voice Video in Campus Networks ...anisms set in place to differentiate traffic types and to offer priority processing to delay sensitive voice traffic. Congestion avoidance techniques, quality of service (QoS), and high availability also need to be implemented to ensure an optimal flow throughout the network. This course covers how to plan for support of voice in a campus network. Congestion considerations for voice and video  more...

Server Application Virtualiztion in MS Win Server 2008 ...features and benefits virtualization technologies have to offer and how these technologies can help them reduce costs and administrative resources. This course covers key virtualization techniques that can be implemented in the enterprise infrastructure, concentrating on server and application virtualization. This includes virtual server consolidation using Windows Server 2008 Hyper-V  more...

The Retail Industry Overview Version 3 ...ds. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various locations and delivered to individual customers no matter where they live. Industry players adopt unique strategies to overcome  more...

Selecting the Right Candidate Selecting the Right Candidate Selecting the final candidate for a job requires careful attention. Even though you're getting close to the end of the hiring process, you can't simply coast now. You need to manage the decision-making process in a disciplined and intelligent way. It's important to remain objective when assessing candidates, drawing on job-related data, rather than letting  more...

Advanced Document Features in Word 2007 ...me of the advanced features of Microsoft Office Word 2007 offer ways in which you can automate and streamline the way you work. You can use macros in Word 2007 to easily automate repetitive, complex tasks. A macro is a set of instructions that can group a series of actions and keystrokes as a single command. You can also simplify the management of your Word 2007 files by using master documents.  more...

Cisco IUWNE 1 0 Cisco WCS Administration ... manage multiple access points and controllers as well as offer enhanced monitoring and security. WCS also includes tools for wireless LAN (WLAN) planning and design, RF management, location tracking, Cisco Intrusion Prevention System (IPS), and WLAN systems configuration, monitoring, and management. This course describes the process of adding controllers to the Cisco WCS and managing and  more...

Getting the Job Offer You Want ...offer you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within 1 week or sooner. You  more...

Chinese Seasonal Approach to Health Understand the Chinese Seasonal Approach to Health. Designed for the beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a  more...

Herbal Energetics: Learn How Herbs Work Within Your Body Designed for the beginning herbalist, this course will help you understand Herbal Energetics?- Designed for the beginning herbalist, this course will help you understand Herbal Energetics?- Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural - you must not  more...

Nutritional Herbalism: Learn How Herbs Work Within Your Body This course will help you understand Herbal Energetics Designed for the beginning herbalist, this course will help you understand "Herbal Energetics" - Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural, you must not automatically assume that they are safe for  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...oboHelp for only $499, Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving  more...

Travel Careers Training Programs We offer a five course program that is designed to get you working in the travel industry within 6 months. This proven program has worked for thousands of people for the past 12 years. Take a look at our outline.....and let the learning begin!  more...

Learn Authorware In 45 Days ...offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version of  more...

Office XP (2002) Introduction ...toductory features that each of these applications has to offer. This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft FrontPage, and Microsoft Outlook. In Microsoft Word, students will learn how to  more...

Interviewing Skills for Job Candidates Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera ™s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the  more...

Building Self Confidence For Women ...arn to free yourself from doubt and enjoy all life has to offer. Whether you feel shy, have fears giving presentations or lack the success you want in life it could be your self-confidence that needs a boost. With a belief in yourself and your abilities overcoming obstacles is enhanced. ?If you think you can you can, and if you think you can?t you can?t.? Highly recommend 1 to 2 online chats  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...m to be a way for you to demonstrate how what you have to offer can reduce or relieve the concern. Without questions you may be talking to a general audience and minimize your ability to make a sale. Know the variety of questions at your commandand put them into use. It?s a delicate balance of getting the client to be specific, when we may be purposefully vague with our questions. It means  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

ADA Training & Certification Program ...ity Know when disability-related inquires are appropriate Offer and implement reasonable accommodations Understand when an employer may require medical examinations Individuals improve their knowledge and performance levels Managers have a quick, easy, and trusted way to train personnel in compliance-required areas Ownership receives quantitative knowledge that the individuals assigned to  more...

Information Technology Infrastructure Library (ITIL) ...offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as demanding ITIL certification for their  more...

RFID: Are You Ready for It? Is It Ready for You? ...offer you exciting information concerning Radio Frequency Identification. RFID: Are You Ready for It? Is It Ready for You? RFID: Are You Ready for It? Is It Ready for You? This course will offer you exciting information concerning Radio Frequency Identification. Whether you are considering implementing the system in your library or are currently utilizing an RFID system, you will better  more...

Volunteers: Recruitment, Development, and Supervision The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. This course addresses these issues and more in a web-based course designed to take about 1.5 hours to complete. This course is for 2 CE credits.  more...

Aerial Lift Safety Training Need a lift? We do the driving as you learn about safety training while using aerial lift equipment with our Aerial Lift safety-training course. Welcome to Aerial Lift Safety Training Need a lift? We do the driving as you learn about safety training while using aerial lift equipment with our Aerial Lift safety-training course. Learn the types of aerial lift accidents that commonly injure workers  more...

Integrating Technology in the Classroom ...nd computers into the learning environment. These courses offer training lessons on what integrating technology in the classroom means and explores how technology can be integrated behind the scenes, such as in lesson planning, as well as within the classroom. With the correct tools, teachers can create reusable lesson plans, interactive presentations, handouts, tests, and keep track of student  more...

911 OPERATOR TDD TRAINING ...Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with members of the  more...

Adobe RoboHelp Workshop In this course, you study the background of online-help systems since they arose in the 1990s. You explore a range of online-help systems, surveying their varied content, organization, format, and in particular navigation systems. You study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...sly to recognize changing needs, and to earn the right to offer the very best solutions. Your customers expect leadership. As you demonstrate such a commitment, a true spirit of partnership will develop. Brand loyalty will be the result. This course is an overview of the key insights to be found in Darby Checketts ™ new book, Customer Astonishment: 10 Secrets to World-Class Customer  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...or`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course material fees included. Set for a 1 yearcompletion schedule.  more...

MSHA Part 46 Refresher ...t address issues of your specific operation. This course offers special instruction that will help you do that as well as provide training for the more generic MSHA recommended topics. In addition, it will help you accomplish your ultimate goal beyond MSHA compliance: to keep you safe in mine work areas. You should be aware of what regulations cover your activity at the mine. There may be  more...

MSHA Part 48 Surface Mining Refresher ...d health training. Who Should Take This Course Mines must offer this safety and awareness training to persons performing all types of mining activities in MSHA Part 48 operations and to contractors who have frequent or extended exposures during maintenance activities. Examples of personnel who need this training are listed below. -mining personnel: drillers, blasters, equipment operators, truck  more...

QuickBooks Pro 2005 ...le your company to use all the features QuickBooks has to offer Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the  more...

Safe Computing For Educators ...antage of the educational experiences the Internet has to offer without the hassles of unwanted advertising and intruders. Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date  more...

Technical Communication Industry Certificate - Mastery Level ...te - Mastery Level This is our most comprehensive program offering with exercises, activities, assignments, quizzes and deliverables that are geared exclusively towards technical communications. This course provides resources and information that will enable you to advance your skill set to a mastery level. We invite both experienced and novice technical communicators to enhance your skill set  more...

Windows Vista Essentials ...offers the tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this comprehensive training  more...

Essential Spanish ...line tutors, who will monitor and guide your progress and offer individual support. They will contact you regularly by email to help with any problems. The course is divided into five short acts, each containing a number of scenes in various authentic situations. Each scene contains a set of exercises with a short test to see how you are getting along. Each act deals with specific areas of  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...t in the medical transcription field, some facilities may offer incentives to transcriptionists to become credentialed. Check with your local or national professional association for information on credentialing.Q. Will I ever use all these textbooks and reference books after I finish my training? A. Absolutely. You will use all of these books frequently when working as a transcriptionist, and  more...

Certificate in Professional Technical Communication The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. A successful completion of the program results in earning a paper-based Certificate of Completion from the prestigious University of Massachusetts-Amherst. Students may apply for tuition financing. Multiple employee and STC  more...

Managerial Decisions and Capital Budgeting Business decisions involve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you  more...

Contracts in Commercial Transactions Contracts permeate business, whether it is a sale to a customer, the hiring of a new employee, the acquisition of a new company, or countless other formal and informal business practices. This course introduces the laws, which determine whether such agreements are legally binding and enforceable by the courts. To begin, this course explains the legal requirements for contracts and their different  more...

Managing Delivery ...nsure that clients remain enthusiastic about what you can offer them, you must deliver effective project management throughout the consulting assignment. Set milestones to check on performance regularly, and implement monitoring and control systems. Keeping motivated and focused will also be a challenge, particularly if the project is lengthy and demanding. It is unlikely that everything will  more...

Professional Selling Over the Phone Closing a Sale ...offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the guidelines for preparing to close  more...

Competitive Intelligence Implementing a Competitive Intelligence System ...elligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one. Learn To  more...

Oracle Cert App Developer Track for Developer 2000 R2 Curriculum ...offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle Certified Application Developer Track for Developer/2000 Release 2 consists of the following courses: Oracle SQL: Basic SELECT  more...

Oracle8 Certified Database Administrator Curriculum ...offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle8 Certified Database Administrator Curriculum consists of the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...them. Identify the features of the IP lease request and offer phases. Identify the features of the IP lease selection and acknowledgement process. Identify the activities in the IP lease renewal process. Identify the guidelines for configuring IP addresses for allocating to clients in a multiple DHCP environment. Identify the implementation considerations for installing DHCP.  more...

Economics Basic Concepts in Microeconomics ... in revenue. You are a market analyst employed by Icon to offer advice on market behavior. Unit 2: The Logic of Consumer Choice (1 - 2 hours) Account for Labor Demand in the Market. Account for Labor Supply in the Market. Explain Utility and the Law of Diminishing Marginal Utility. Show how a  more...

Workplace Aggression Defusing Aggressive Situations ... Name the personnel that can offer assistance when they are faced with aggressive employees. Use appropriate communication techniques when addressing an employee who behaves aggressively. Follow six steps for meeting with an employee who is in the mild aggression stage. Follow the  more...

Decision Making Problem Solving Decision Making Fundamentals ...y's Finance and Marketing Directors. You have received an offer from an Asian manufacturer to buy your Phone Equipment Line. You need to make a decision to sell or keep the line given certain time constraints. Unit 3: Team Decision Making (0.5 - 1 hour) Understand the importance of group decision making. Determine who is responsible for making  more...

Women in Leadership Developing a Leadership Path ...restore balance to her personal and professional life and offer some guidelines she can follow for balancing her goals and needs with those of her co-workers. Unit 2: Crusading vs. Conforming (0.5 - 1 hour) Identify the gender-biased perceptions that hinder women's ability to be perceived as credible leaders. Select the guidelines for relating  more...

Delegation Monitoring Evaluating Results ... to support delegates, and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching, trust and motivation, and this course teaches strategies in all these fields. To help them to get the best results from delegates, delegators are taught the value of delegation planning, as well as communication and time management skills and  more...

Essentials of Management Maintaining a Productive Workplace ... to provide support to help employees stay productive, to offer employees feedback, and to apply strategies for improving productivity. In addition, managers learn how to help employees overcome three main productivity problems encountered in the workplace. Learn To Ask six questions that will help you improve productivity. Follow  more...

Facilitation The Effective Facilitator ...ion among team members and how to properly ask questions, offer feedback, and record information. Learn To Differentiate between facilitation and leadership. Apply behaviors to succeed as a facilitator. Enhance their credibility as a facilitator using neutrality. Apply techniques  more...

Coaching Applying the Coaching Process ...ugh the most appropriate way. Offer positive and constructive feedback effectively while coaching. Audience Managers and supervisors who want to learn how to apply the coaching process in order to successfully coach their employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30  more...

Project Teams Applying Team Building Techniques ...offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly. Give feedback to a  more...

Organizational Learning Transferring Knowledge within an Org ... Follow guidelines for determining what incentives to offer. Follow guidelines for empowering employees. Follow the steps of the process for helping your employees overcome transfer reluctance. Follow the guidelines for addressing your employees' types of reluctant behavior. Audience Managers, supervisors,  more...

Oracle8 Database Administration - Manage Data ...ta storage methods with the type of row distribution they offer. Identify the features of clustered tables that distinguish them from regular, unclustered tables. Identify the characteristics of clusters. Identify the features of the different cluster types. Create an index cluster with a cluster index by using Oracle Schema Manager. Create a hash cluster by using Oracle Schema  more...

Motivation Motivating Through Rewards Recognition ...recognition de-motivate employees. Offer rewards and recognition without using de-motivating factors. Simulation Overview: In the first half of this simulation, you will meet with Amy Johnson, a recently appointed Customer Service Supervisor, to discuss how she should reward employees in her department. Since Amy is relatively  more...

Behavior Putting Your Best Foot Forward ...areer? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new role. It will also show you some  more...

DOT Hazardous Materials by Highway Training Overview ... training for everyone who handles, processes and/ or may offer hazardous materials in transportation. Learning Objectives: At the conclusion of this course, the student will be able to: * Describe the DOT requirements for the transportation of hazardous materials. * Summarize who must comply with the Hazardous Materials Regulation. * Identify special types of packaging required  more...

Hazardous Materials by Highway Training Overview The Hazardous Materials By Highway training course broadly covers the US DOT's regulations in regards to the classification, identification, packaging, marking, labeling, documenting and placarding of hazardous materials in highway transportation. In addition, this online course discusses security plans and proper emergency response to reduce risk associated with hazardous material transportation.  more...

Crime Scene Cleaners Training Academy ...link to view our courses and packages of courses which we offer; http://www. CTS-Decon-Training-Academy. com/ courses. htm : to view a detailed description. At this time we are currently offering a "SPECIAL" discounted rate for a limited time. This Special discount rate will expire at 11: 59 pm EST on December 15th, 2010. Please take advantage of this Special discounted rate ASAP to  more...