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Offering Training Seminars and Classes
From Online Training Directory
Creating Outstanding Online Help Principles and Practice Software Industry
   If you have little or no experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a a side-by-sidea editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another more...
From Serebra Learning Corporation
Inside Sales Skills Simulation
...se of fitness facilities with a unique corporate wellness offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by utilizing the inside sales approach. This simulation is based on the more...Excellence in Internal Customer Service
...'s fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them more...Customer Service Agent Skills Simulation
...onal manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist in the company's central call center. more...Delivering Successful Presentations Simulation
After years of research and development, the Top-Shelf Cola Company is finally ready to release its latest beverage, Passion, to consumers. Passion is a caffeine-free, all-natural soda that's made from real passion fruits. The company has spent ten million dollars to perfect the product's taste and to create a brand for the drink. You are a brand manager at Top-Shelf and responsible for the more...Effective Listening Skills Simulation
...in a business setting, the seminar environment is casual, offering a safe and stress-free forum for self-evaluation and interaction. This simulation is based on the SkillSoft Series "Effective Listening Skills" and has links to the following courses: COMM0151, COMM0152, COMM0153 and COMM0154. NOTE: For portions of this simulation, note paper and a pen or pencil are required. Business more...Essentials of Electronic Communication
...ch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding of e-mail essentials. Individuals who use e-mail for their personal more...Time Management: Developing a Plan
...t by helping them determine how they currently spend time offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time how to identify goals and set priorities and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time on a daily basis. Students also learn how to price their time more...
From TalktoCanada.com
Business Level Courses (Offering Beginner, Intermediate and Advanced courses)
Learn business English that will help you communicate effectively and efficiently with potential clients, employers, employees and colleagues. more...
From WDSGlobal
Introduction to Embedded Cellular
This course looks at this increasingly popular trend to offer a cellular modem as either an option or part of the standard build in many new machines. By looking at the core components that make up an embedded solution, including the applications and user interface, the Introduction to Embedded Cellular course maximizes the learners awareness of this increasingly important sector of the mobile more...
From 123-CBT Computer Based Training
Oracle8 Certified Database Administrator Curriculum
 ...offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle8 Certified Database Administrator Curriculum consists of the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle more...Oracle Cert App Developer Track for Developer 2000 R2 Curriculum
...offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle Certified Application Developer Track for Developer/2000 Release 2 consists of the following courses: Oracle SQL: Basic SELECT more...Time Management Developing a Plan
... by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time on a daily basis. Students also learn how to price their more...Excellence in Service Fundamentals for Employees
In Excellence in Service: Fundamentals for Employees, you will learn how to develop the skills needed to effectively relate to customers, fulfill their needs, and develop a positive customer service attitude. You will understand the importance of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between more...Excellence in Service Working With Upset Customers
... to use positive non-verbal and verbal communication when offering customer service and how to avoid common negative filters. Identify how to serve upset customers by learning how to calm them, how to follow the Five A process, and how to address abusive customers. Audience: This course is for employees and managers who want to learn the best methods for working with customers and more...Interviewing Skills Conducting an Interview
...cision.
Follow the correct processes and guidelines for offering and turning down candidates and performing administrative follow-up tasks.
Audience:
The target audience for this course is primarily managers who want to learn how to prepare effectively for interviews. The audience can include business owners, executives, recruiters, team leaders, human resource staff, team leaders, new more...Essentials of Management Maintaining a Productive Workplace
...y. Follow five guidelines for offering employees feedback. Brainstorm ideas for improving productivity. Provide proper support for employees to stay productive. Address common productivity issues. Audience Managers and employees who want to learn how to overcome productivity more...Facilitation The Effective Facilitator
... Apply guidelines for asking appropriate questions and offering appropriate feedback. Audience Managers who want to understand the behaviors and strategies of an effective facilitator. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 more...Cross-Functional Teams Cross-Functional Team Development
...am to address the possibility of expanding Icon's product offering to include a new suite of computer diagnostic and maintenance programs. Your goal for the simulation is to facilitate the team meeting while using effective team communication to arrive at a consensus decision. Unit 2: Achievement Tools (0.5 - 1 hour) Identify ways planning is important to achieving more...Motivation Motivating Through Rewards Recognition
...department. Since Amy is relatively new to the process of offering rewards and recognition, she has come to you to for advice. It is your responsibility to instruct her how to reward her employees in ways that are actually motivating for them. In the second half of this simulation, you will take on the role of a Customer Service Supervisor. You will be meeting with Bernard Chan, a more...
From Sessions Online School of Design
intro to multimedia
 ...g with the growth of Internet and other new technologies, offering a range of new directions for people who just aren't satisfied with plain old text and images.
This highly interactive course is an excellent primer. You'll learn where multimedia comes from, where it is now, and where things are headed. Through real-life examples and exercises, you'll explore the many facets and how they can more...
From The Virtual Training Company
Apple DVD Studio Pro 4
Tap into the advanced authoring toolset of Apple DVD Studio Pro 4 to create everything from DVD dailies, to highly interactive commercial titles in both SD and HD. VTC author, Nathan Haggard, shows how to get the most of the application's sophisticated design tools, templates, and transitions, offering unparalleled creative freedom. High end features and integration with graphic programs allow for more...Adobe Illustrator 10
...Offering an unparalleled combination of creative freedom and productivity, Adobe Illustrator 10 is preferred by designers, graphic artists, technical illustrators, and business professionals. Andrew Hathaway will guide you through Illustrator 10 in this Virtual Training Company tutorial, beginning with an introduction to the basic menus, windows, and drawing tools. He will teach you about more...Adobe Illustrator 9
...Offering an unparalleled combination of creative freedom and productivity, Adobe Illustrator is preferred by designers, graphic artists, technical illustrators, and business professionals. In this Virtual Training Company tutorial, Rachel Caplan guides you through the basics of Illustrator 9, then leads you into the more technical territory by showing you how to modify objects, the use of more...Adobe GoLive 5
...protects your code from modification and corruption while offering industry-leading site layout and management functionality. Author Steve Adler, a Certified Adobe Expert, takes you through all these wonderful GoLive 5.0 features in this ten hour Virtual Training Company tutorial. Among the topics he will teach you are the layout grid, site management, floating boxes, site design, and more...
From Boston University Corporate Education Center
Project Management Framework
...echnology-based training has been very static. The online offering of these courses are given using a dynamic, state-of-the-art, adaptive learning system, with content provided in multiple formats and styles. The system finds the students most effective learning style and offers them the content in that style. Further flexibility is provided that allows students to select their own learning more...Project Management Professional Preparation
...echnology-based training has been very static. The online offering of these courses are given using a dynamic, state-of-the-art, adaptive learning system, with content provided in multiple formats and styles. The system finds the students most effective learning style and offers them the content in that style. Further flexibility is provided that allows students to select their own learning more...Certificate in Project Management
...echnology-based training has been very static. The online offering of these courses are given using a dynamic, state-of-the-art, adaptive learning system, with content provided in multiple formats and styles. The system finds the students most effective learning style and offers them the content in that style. Further flexibility is provided that allows students to select their own learning more...Fundamentals of Project Management
...echnology-based training has been very static. The online offering of these courses are given using a dynamic, state-of-the-art, adaptive learning system, with content provided in multiple formats and styles. The system finds the students most effective learning style and offers them the content in that style. Further flexibility is provided that allows students to select their own learning more...
From The Virtual Training Company
Adobe Photoshop 7 ImageReady 7 Bundle
Adobe provides a valuable software package by pairing ImageReady 7.0, an efficient web production tool, with Photoshop 7.0, its image-editing standard. VTC is now offering a bundle that will help you harness the power of these two applications. It includes author Andrew Hathaway's 11-hour Photoshop 7 Training CD AND Mario Leone's 9-hour ImageReady 7 training CD. That's 20 hours of training for one more...
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