Online Open eLearning - Training Resources

The Art of Active Listening ...ls taking actions that will encourage the other person to open up and communicate what is really on their mind. Good listening is active listening. That is the topic of our course-- Active Listening. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. The Art of  more...

Supervisor`s Role in Preventing Accidents ...s in the workplace. They?ll learn to train, coach, and be open to employee input. They?ll learn to investigate and prevent accidents. They?ll learn to consistently enforce safety rules, discipline employees, and set an example of safe work practices. With our safety-training program, supervisors will learn how to prevent accidents in the workplace. This course can be taken in a self-directed  more...

Safe Computing For Educators ...open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and effective ways to take advantage of  more...

Pharmacy Technician National Certification Exam Preparation Course ...cation for employment. Keep your employment opportunities open and make the most of your career by becoming Certified. The Pharmacy Technician Certification Board National Exam is a computer based test that is given throughout the country during four separate testing windows each year. This rigorous exam is comprised of 100 multiple choice questions and is given over the course of two hours.  more...

Nutritional Herbalism: Learn How Herbs Work Within Your Body This course will help you understand Herbal Energetics Designed for the beginning herbalist, this course will help you understand "Herbal Energetics" - Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural, you must not automatically assume that they are safe for  more...

Crystal Reports XI ...orts. Additionally, you will develop an understanding for Open Database Connectivity (ODBC) drivers, inner and outer joins, Structured Query Language (SQL), and updating and verifying data sources Your Crystal Reports XI training is presented by Jason Manibog, he has been in the IT business for the past eight years, five of those as a trainer/consultant. He has conducted numerous classes in  more...

Advanced Certificate in Technical Writing ... who will serve to help guide and administer the program. Open to new and existing technical writers and those seeking a new career track. No perquisites required. Course can be completed in as little as 3 months. Advanced Certificate in Technical Writing The Advanced Certificate in Technical Writing is born out of the concept that when given choices, adult learners can best choose for  more...

Delegation - Leveraging Through Others ... business, use your human resources most effectively, and open your time up for items that need your particular set of skills Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his  more...

Integrating Change in Your Organization ... and flexible teams, and create an atmosphere that allows open and frank discussion about how improvements can continue to be made. Effective teams, performance management, and well-placed policies are needed if your organization is to truly benefit from the change process. "Incorporating Change in Your Organization" provides you with the skills and strategies you need to embed and sustain  more...

The Insurance Industry Overview Version 2 ...etitive landscape, and capitalize on opportunities thrown open by emerging markets. This course provides insight into the insurance industry and presents a report on the state of industry affairs. It provides a broad overview of the insurance industry environment, including its key sectors and players, business model, and trends, and navigates learners through relevant regulatory and business  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Effectively Communicating in Teams ...ticipants. Learning to speak up and encouraging others to open up are important to a team's communication. Giving and receiving feedback gracefully is another critical part of communicating with team members. Without effective feedback, little will be accomplished. Effective team communication skills don't just happen. In this course, you'll learn ways to communicate productively and  more...

SAP NetWeaver To recognize how SAP NetWeaver features as an integration and application platform and how it supports open standards using web and enterprise services.  more...

E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...

Linux Technology Overview Part 1 Technical Business Considerations ...ux distributions. • Identify the characteristics of open source code. • Identify the link between Linus Torvald and the kernel. • Identify the reasons for the growing popularity of Linux. Unit 2: Linux Considerations 2 hours • Identify the features that make it suitable for end users and enterprises. • Identify the business applications of Linux. •  more...

CIW Perl Fundamentals Part 2 Manipulating Scripts ...eristics of filehandles. Identify characteristics of the open function. Output data to a file by using the print function. Audience The audience for this course includes application developers, software engineers, and other network designers. Candidates for this exam create interactive Web pages using client- and server-side Web applications; access relational database systems from Web  more...

UNIX--Part 1 User Fundamentals ... Get help in the CDE. Identify the features of Mailer. Open a terminal from the CDE. Display information about UNIX users. Access a man page from the terminal window. Unit 2: Files, Directories, and Printing Duration: 1 - 2 Hour(s) Identify the components of the UNIX file tree. Identify the main file types. Identify the command options used to change directories. Identify the  more...

Cisco Internetwork Troubleshooting Part 1 ...t Protocol (TCP/IP) model layers with their corresponding Open Systems Interconnection (OSI) model layers. Sequence the stages in the process of sending encapsulated data flows between end-systems. Match networking devices with their associated logical layers. Identify symptoms of problems that occur at the physical layer. Identify symptoms of problems that occur at the data link layer.  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...t users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the Security Events. Identify the guidelines for auditing object access events. Identify the guidelines for analyzing  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...t users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the Security Events. Identify the guidelines for auditing object access events. Identify the guidelines for analyzing  more...

Interconnecting Cisco Networking Devices Part 2 ..., Enhanced Interior Gateway Routing Protocol (EIGRP), and Open Shortest Path First (OSPF) routing protocols. This course also describes the operation of different types of access lists. Learn To: Identify characteristics of Network Address Translation (NAT) and port address translation (PAT). Sequence the steps for inside source address translation. Sequence the steps for  more...

Designing Cisco Internetwork Solutions Part 3 ...ng Protocol (EIGRP). Identify features and functions of Open Shortest Path First (OSPF) protocol. Identify features and functions of Integrated Intermediate System-to- Intermediate System (IS-IS) protocol. Identify features and functions of Border Gateway Protocol (BGP). Identify the most suitable routing protocols for hierarchical network layers. Identify characteristics of route  more...

Oracle8i Network Administration Net8 Architecture Strategy ...on. Distinguish between the features of the two types of Open Gateways. Sequence the steps used by a Net8 client to connect to a server. Identify the methods used to disconnect from a server. Identify the locations of the various configuration files. Identify the features of the two types of connection breaks. Match the Net8 layers with the tasks they perform. Unit 2: Basic Net8  more...

Access 2000 Proficient User ...om a backup copy by using the Backup utility. Compact an open database. Unit 3: Access 2000 Forms Duration: 2 Hour(s) Create a form by using the Form Wizard. Match the control types with their functions. Add controls to a form by using the Control Toolbox. Add a calculated control to a form by using the Control Toolbox. Modify the format properties of a form control. Add  more...

Access 2000 Fundamentals ...e Access 2000 interface components with their functions. Open an existing database in Access 2000. Identify the functions of each Access 2000 database object. Identify the object views available in Access 2000. Print database objects. Create a new database in Access 2000. Access help on a specified subject by using the office Assistant. Unit 2: Access 2000 Tables Duration: 2 - 3  more...

Windows NT 4 0 User Fundamentals ... Help utility. Identify ways that you can switch between open windows. Use options from the Desktop shortcut menu to arrange windows on the Desktop. Unit 3: Using Explorer Duration: 1 Hour(s) Identify the Explorer features to view files and folders. Identify the components of the Explorer window. Identify display options for files and folders in Explorer. Identify the features  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...ons. Identify the features of transaction processing for Opened Forms. Write the code to invoke a form in a modal fashion from an open form by using built-ins. Modify the default functionality of transaction processing for called forms by using the PL/SQL Editor. Write the code to invoke a new form on exiting the current form by using built-ins. Identify the restrictions on using OPEN_FORM  more...

Oracle8 Network Administration Net8 Architecture Configuration ...nguish between the features of Procedural and Transparent Open Gateways. Sequence the steps in which a Net8 client establishes a server connection. Identify the methods used to disconnect from a server. Identify the location of different configuration files. Identify the features of the two types of connection breaks. Match the Net8 layers with their tasks. Unit 2: Basic Net8  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ... by using the dynamic performance views. Recover from an open database failure. Recover tablespace syntax. Identify the use of the v$datafile view. Recover a database from loss of data file that does not have a backup. Recover a failed database that had a file in hot backup mode. Identify the use of the v$backup view Recover from the loss of an online redo log file. Perform a complete  more...

Oracle8 Backup and Recovery - Strategies and Backups ...he steps to perform a closed database backup. Perform an open database backup. Identify the requirements to perform an open database backup. Write the command to create a backup of a controlfile. Identify the guidelines to create a backup of a controlfile. Identify the issues associated with backing up a read-only tablespace. Identify the impact of making a tablespace as read-only.  more...

Oracle Form Builder Handling Multiple Object Relationships ...ons. Identify the features of transaction processing for opened form modules. Write the code to call a form module in a modal fashion from an open form module by using the built-in. Write code to modify the default functionality of transaction processing for called forms. Write the code to invoke a new form after exiting the current form by using a built-in. Identify the restrictions on  more...

C Programming - Part 3 ...vantages of stream-oriented files. Identify the mode for opening a file in the specified situation. Identify the correct code to open a file in a specified mode. Identify the output of code used for reading a file. Identify the contents that will be stored in a disk file, on executing specified code. Identify the offset position of a file pointer in bytes after a set of statements are  more...

Lotus Notes R5 Managing and Sharing Information ... Customize Personal Web Navigator to enhance Web access. Open a Web page by specifying its URL. Save a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots. Forward a Web page to a Lotus Notes user. Configure a location to use Lotus Notes as the Internet browser. Unit 5: Organizing Work with Headlines  more...

Lotus Notes R5 Managing and Sharing Information ... Customize Personal Web Navigator to enhance Web access. Open a Web page by specifying its URL. Save a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots. Forward a Web page to a Lotus Notes user. Configure a location to use Lotus Notes as the Internet browser. Unit 5: Organizing Work with Headlines  more...

Lotus Notes R5 Messaging and Working Remotely ...Unit 1: Messaging: Basics Duration: 2 - 3 Hour(s) Open a mail database by using the Databases bookmark folder. Match mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview pane. Reply to a mail message. Forward a mail message. Set up the Out of Office mail  more...

Lotus Notes R5 Messaging and Working Remotely ... Unit 1: Messaging: Basics Duration: 2 - 3 Hour(s) Open a mail database by using the Databases bookmark folder. Match mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview pane. Reply to a mail message. Forward a mail message. Set up the Out of Office mail  more...

Lotus Notes R5 Collecting and Organizing Information .... Unit 3: Notes Databases Duration: 2 Hour(s) Open a Notes database by adding its icon on the workspace. Display the About document for a database by using the Open Database dialog box. Determine the access level for a database by using the status bar. Arrange database icons on the workspace. Navigate the contents of a database by using panes. Locate specific documents in a  more...

Lotus Notes R5 Collecting and Organizing Information ...s. Unit 3: Notes Databases Duration: 2 Hour(s) Open a Notes database by adding its icon on the workspace. Display the About document for a database by using the Open Database dialog box. Determine the access level for a database by using the status bar. Arrange database icons on the workspace. Navigate the contents of a database by using panes. Locate specific documents in a  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ...rsals. Account Clearing. Periodic Processing. Open Items List. Balances in Local Currency. Due Date Forecast. List of Vendor Purchases. C ontent Emphasis Skills-Based A udience All those involved in the use of R/3 for Financial accounting tasks. User Support staff and Project Team members needing to acquire a user perspective of the SAP system. Participants  more...

SAP R 3 v3 0 Information Systems within FI Course Overview The FI/IS component of R/3 provides sophisticated services for enterprise wide data management and reporting. This course will provide R/3 users with the knowledge and skills to perform regular tasks and procedures, including customizing activities. The course illustrates the analysis of: Accounts Receivable and Accounts Payable information systems, G/L information systems,  more...

Frontpage 2000 Proficient User ... Duration: 2 Hour(s) Create a Web using a template. Open an existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000  more...

Frontpage 2000 Proficient User ... Duration: 2 Hour(s) Create a Web using a template. Open an existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000  more...

Outlook 2000 Expert User ...son. To gain access to another person's private folder. Open an item in a public folder. Publish a Net folder to share a Calendar across the Internet and grant permission to users. Subscribe to a Net Folder. Identify the different types of standard forms. Create a customized Contacts form. Save a customized Contacts form to an Organizational Forms Library. Unit 3: Working Offline and  more...

Outlook 2000 Fundamentals ...recipient by using the Forward button. Print a message. Open a Microsoft Office file attachment. Print a message attachment. Save a message attachment to a folder. Delete an unwanted message using the Standard toolbar. Flag a message for follow-up using the Actions menu. Mark messages as read and unread. Sort messages using the column headings. Set AutoArchive options. Identify the  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...fits of Type Information Model. Identify the benefits of Open Information Model. Identify the benefits of Unified Modeling Language Model. Identify the benefits of Database Model. Identify the benefits of Data Type Model. Identify the benefits of SQL Server model. Identify the benefits of Database Transformation Model. Identify the benefits of OLAP Model. Unit 2: Data Warehouse  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 5 ...eir features. Display data by using the CArchive class. Open an existing file by using the Open member function of the CFile class. Retrieve data from a file by using the Read member function of the CFile class. Store data in a file by using the Write member function of the CFile class. Identify the Seek function that will be used in a given situation. Match the registry key with the  more...

Visual InterDev 6 0 Accessing Remote Data ...the code to retrieve records from a database by using the Open method of the Recordset object. Write the code to retrieve records from a database by using the Execute method of the Command object. Write the code to execute a stored procedure that accepts parameters by using the Execute method of the Command object. Write the code to create a subprocedure to navigate through the records in a  more...

Visual InterDev 6 0 Accessing Remote Data ...the code to retrieve records from a database by using the Open method of the Recordset object. Write the code to retrieve records from a database by using the Execute method of the Command object. Write the code to execute a stored procedure that accepts parameters by using the Execute method of the Command object. Write the code to create a subprocedure to navigate through the records in a  more...

Microsoft Visio 2003 Expert User ...e data from a Microsoft Visio 2003 drawing to an existing Open Database Connectivity (ODBC)-compliant database. Link a shape in Microsoft Visio 2003 to a record in an existing database table. Create new master shapes from each record in a database table using the Database Wizard. Audience: This course is intended for personnel with significant prior experience; end users wishing to  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...hin e-learning and encouragement to the learner to remain open to developments and continually maintain their solution. Learn To To identify benefits of managing e-learning. To identify roles within an e-learning team. To identify guidelines for choosing a Learning Management System (LMS).  more...

Sales Skills Gaining Customer Commitment ...f Windy City Computer Solutions. Mr. Robinson is going to open two new Windy City Computer stores in three months. As one of Icon's Account Executives for the Business Solutions product line, your goal is to build a meaningful relationship with Mr. Robinson. Unit 3: Demonstrating the Need (0.5 - 1 hour) List the three stages of need. Respond to  more...

Professional Selling Over the Phone Prospecting ... In this simulation, you are a candidate for on open Sales position, and you are meeting with Roger McAlister, Icon a a s Director of Sales, to discuss ways of generating telesales prospects. As the final element of your interviewing process, Ron will be testing your knowledge of both finding telesales prospects and the appropriate information to leave on a prospect a a s voice  more...

Introduction to PCs and Software ...d general maintenance. Working with Microsoft Windows XP, opening and closing applications, and managing windows and files are also covered. Additionally, the course will cover the main types of Microsoft application software: word processing, spreadsheet, database, graphics and presentation, and the basics of Internet technology and uses. Learn To: o Identify benefits of computers. o  more...

SAP R 3 FI AR AP Organization Master Records and Posting Course Overview SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process  more...

Windows 2000 Professional User Fundamentals ...ms with their functions. Launch a Windows 2000 program. Open a file. Save a file in a program. Print a file. Close a file. Match the menu items on the Paint menu bar with their functions. Match the Paint toolbox buttons with their functions. Match the menu items on the WordPad menu bar with their functions. Match the WordPad toolbar buttons with their functions. Unit 3: Windows  more...

Word 2000 Fundamentals ...ts Duration: 2 Hour(s) Match the components of the Open dialog box with their functions. Open a file. Locate a file. Open a recently used file. Copy text from one location to another. Paste selected text into a document. Move text in a document. Paste the contents of the clipboard into a document. Highlight text. Rectify text. Navigate through a document by using the Scroll  more...

Excel 2000 Fundamentals .... Close a workbook. Match the various components of the Open dialog box with their respective functions. Open an existing workbook. Preview a worksheet. Open a workbook from a specific location. Search for a workbook to be opened. Insert a worksheet. Copy a worksheet in an existing workbook. Move a worksheet to an existing workbook. Delete a workbook. Rename a worksheet. Navigate a  more...

Excel 2000 Expert User ...kbook based on an existing template. Modify a template. Open a workbook based on a Spreadsheet Solutions template. Customize a Spreadsheet Solutions template. Enter a record in a list. Retrieve specific data in a list by using a criteria. Apply filters to a list. Summarize the data in a list. Query a database. Open a table within a database. Extract field data from an open database  more...

PowerPoint 2000 Proficient User ...the completion of this course, students will learn how to open an existing presentation; identify the functions of the interface components; create a presentation; modify slides in a presentation; enhance a presentation; prepare for delivering a presentation. L earn To: Open an existing presentation. Identify the functions of the interface components. Create a presentation.  more...

PowerPoint 2000 Expert User ... Create a slide containing a chart. Add a chart to an open slide. Plot a data series on a chart. Change the type of a chart. Change the options of a chart. Change the 3-D view of a chart. Unit 2: Working with Organization Charts Duration: 1.5 - 2 Hour(s) Create a slide containing an organization chart. Add an organization chart to an open slide. Change the arrangement style  more...

Office 2000 - Web Integration ...r editing an Office document from Internet Explorer 5.0. Open a Web page created in another Office application by using FrontPage. Unit 3: Collaborating on Web Documents Duration: 2 Hour(s) Identify the functions and requirements of Web Discussions. Initiate a Web Discussion on a Web page. Reply to an existing Web Discussion. Identify the functions of subscriptions. Subscribe to  more...

Microsoft Visio 2003 Proficient User ...lbar buttons in Microsoft Visio 2003. Identify steps to open a stencil in Microsoft Visio 2003. Audience: This course is intended for personnel at all levels of the enterprise and end users wishing to familiarize themselves with Microsoft Visio 2003. Experience with the Windows 2000/XP interface, basic PC skills is assumed. Course 72060 Visio 2000 or previous Visio experience is  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ... Calendar in Lotus Notes 6. To open a Lotus Notes 6 database. To identify elements of a Lotus Notes 6 database. To identify options for viewing a database document in Lotus Notes 6. To identify functions of database search tools in Lotus Notes 6. To identify  more...

Introduction to Microsoft Works Suite 2005 ...ection of programs provided by Works. Learn To: Open the Works Task Launcher from the Start menu. Identify features of the Works Task Launcher. Identify features of the Programs page in the Works Task Launcher. Launch Internet Explorer through Works. Launch Microsoft Outlook Express through Microsoft Works Suite. Identify features of the Works Calendar. Audience: A  more...

Crystal Reports v10 Introduction to Report Design Part 1 ...To: Identify the features of Crystal Reports v10. Open an existing report in Crystal Reports v10. Identify the key concepts of databases. Identify the options for creating a report. Add database fields to a report. Identify the options for creating a report. Add database fields to a report. Export a report to a Microsoft Word document. Identify the options for printing a  more...

Cisco Networking Technologies Introduction Part 3 ... Gateway Routing Protocol (EIGRP). Identify features of Open Shortest Path First (OSPF). Identify characteristics of Border Gateway Protocol (BGP). Unit 2: WAN Technologies (3 hours) Identify characteristics of circuit switching and packet switching. Identify bandwidths available for serial line connections. Identify types of multiplexing. Identify characteristics of leased  more...

Oracle 11i Procure to Pay Part 1 ...le products. Differentiate between the three Purchasing open interfaces. Unit 2: Supplier and Item Management (4 hours) Identify features of suppliers. Identify options in the Suppliers window for entering supplier information while defining a supplier. Identify options in the Supplier Sites window for entering supplier site information while defining a supplier. Identify tasks  more...

Building Scalable Cisco Internetworks Part 2 ...Open Shortest Path First (OSPF), which is one of the most commonly used interior gateway protocols in IP networking. OSPF is a standards based routing protocol. Configuration and verification of OSPF within a Cisco router is taught. Each of the important OSPF commands is explained and described in an example. Learn To: Identify characteristics of OSPF protocol. Identify OSPF  more...

Access XP Fundamentals ...ce the steps for planning a relational database. • Open a database by using Microsoft Access. • Match database objects with their features. • Identify the functions of each database object view. • Create a blank database. • Identify the options available when creating a database by using a database template. • Get help by using the Office Assistant.  more...

Oracle 11i Procure to Pay Part 3 ...ayables with other applications. Match various Payables open interfaces with their features. Audience: This course is targeted at Functional Implementers. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Creating Documents (1 hour) Identify features of the Create Releases program. Create  more...

Excel XP Fundamentals ...; Identify elements of the Excel 2002 interface. • Open a workbook. • Match the different types of data that can be entered into a worksheet with their definitions. • Edit worksheet data. • Identify the methods for clearing the contents of a cell in a worksheet. • Insert a row and column in a worksheet. • Delete a row and column from a worksheet.  more...

Excel XP Expert User ... a new workbook by using a user-defined template. • Open a spreadsheet solutions template. • Enter data in a list by using the data form. • Sort a row in a list by using multiple columns. • Sort a column in a list by using multiple rows. • Create a custom sort order. • Apply a custom filter to a list. • Summarize data in a list by using subtotals.  more...

Outlook XP Fundamentals ... of Microsoft Outlook 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To • Start and exit Outlook 2002. • Identify the components of the Outlook 2002 interface. • Obtain help by using the Outlook 2002 Office Assistant. • Open a Microsoft Office file  more...

Outlook XP Expert User ...ules Wizard. • Create a message template. • Open a customized message template. • Identify folder types in Outlook 2002. • Grant a user permission to a folder in Outlook 2002. • Access another user's folder. • Identify advantages of using offline folders. • Identify the advantages of using remote mail. • Create an offline folder file.  more...

Word XP Fundamentals ... • Change the view of a Word 2002 document. • Open an existing document. • Search for an existing document. • Identify features of the Save As dialog box. • Match text selection types with their descriptions. • Change the font in a document. • Match formatting options on the Character Spacing and Text Effects tabs with their functions. •  more...

CIW JavaScript Fundamentals Part 1 Programming Principals Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on the origins and basic features of the JavaScript programming language. This course will provide an introduction to JavaScript and some common programming concepts. It will cover working with variables and data. Students will also learn about functions, methods  more...

SAP R 3 FI General Ledger Posting Periodical Processing ...ncoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. Learn To: o Postings. o Posting Data to G/L Accounts. o Posting Incoming and Outgoing Payments. o Accounts. o Displaying Balances. o Displaying and Changing Items. o  more...

SAP R 3 v4 6 AR Accountant ...display. o Displaying and changing items. o Sales and open items list. Audience The audience for this course includes employees who need to learn how to use the R/3 System, employees of the Financial Department, with emphasis on AR Accountants, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment  more...

SAP R 3 v4 6 AP Accountant ...display. o Displaying and changing items. o Sales and open items list. Audience The audience for this course would include those who need to learn how to use the R/3 System, Financial Department employees with emphasis on AP Accountants, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options  more...

WebSphere MQ Programming II ... To identify steps required to open a distribution list. To identify fields in the MQPMO structure required for adding a message to a distribution list. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging and  more...

WebSphere MQ Programming II ... To identify steps required to open a distribution list. To identify fields in the MQPMO structure required for adding a message to a distribution list. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging and  more...

i-Net Part 1 Internet Basics Infrastructure .../Internet Protocol (TCP/IP). o Identify features of the Open Systems Interconnection (OSI) model. o Match protocols in the TCP/IP suite with their functions. o Identify components of the Internet infrastructure. o Identify features of the Internet backbone architecture. o Identify services provided by an Internet service provider (ISP). Audience The intended audience for this  more...

SAP R 3 4 6 FI AR AP Acct Document Posting Periodic Pro SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures  more...

SAP R 3 4 6 FI General Ledger Posting Periodical Processing ...ncoming and outgoing payment and how to select and assign open items. Furthermore, you will learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. Learn To: o To get started with SAP R/3 4.6 o To start the System and Log On o Access Options o Basis o Postings o Posting Data to G/L Accounts o Posting Incoming and  more...

WordPerfect Office 11 WordPerfect 11 ...terface with their functions. Open a document. Save a document by using the Save As command. Deployment Options e-Learning Language Options US English Total Learning Time 2 hours Objectives Unit 1: WordPerfect Fundamentals (2 hours) Match elements of the WordPerfect interface with their  more...

WordPerfect Office 11 Presentations 11 ...tation using the Save As command. Open a presentation. Identify options in the Font Properties dialog box. Insert a shape in a slide using the Insert menu. Insert Clipart in a slide. Create a data chart. Identify options on the Transition tab of the  more...

CompTIA Linux 2004 Installation ... servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare  more...

Economics Foundations of Macroeconomics ... Show the impact of imports and exports on the US open economy. Simulation Overview: In this simulation, you will meet Drew Canfield, a Director of Finance with Icon International, to discuss how economics is measured using key U.S. indicators. Drew will be asking you some questions about Consumption, Investment, Government, and trade to  more...

Interpersonal Communication Listening Skills Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program, you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace.  more...

LAN WAN Integration ...thod. Match the layers in the Open Systems Interconnection (OSI) model with their functions. Identify features of the Transmission Control Protocol/Internet Protocol (TCP/IP) suite. Match WAN technologies with their functions. Identify administrative tasks for managing Remote Access  more...

Call Center Inbound Customer Service ...itude when providing service. Open and close a customer service telephone call properly. Solve a customer's problem. Handle a situation with an angry caller. Audience This course is for employees who provide customer service in a credit card center. Deployment Options e-Learning Accreditation  more...

Implementing Wireless LANs Part 3 Security ... To sequence the steps in the 802.11 Open Authentication process. To identify features of the Institute of Electrical and Electronics Engineers (IEEE) 802.1x standard. To identify Extensible Authentication Protocol (EAP) roles. To sequence the steps in the Extensible Authentication Protocol  more...

Facilitation The Facilitation Process ...to use consensus effectively. Open and close a meeting effectively. Audience Managers who want to learn how to facilitate a team during the four stages of team development. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning  more...

Business Ethics Managerial Business Ethics ...enior Account Executive, to discuss hiring options for an open Senior Account Executive position. One candidate for the position, Jeff Rayburn, is currently employed with Icon's biggest competitor. Jeff has promised to bring a number of key accounts to Icon if he is hired. The second candidate, Douglas Wright, is a hard-working Account Executive with over seven years of experience at Icon. Icon  more...

Team Participation Team Communication ... (0.5 - 1 hour) State the reason open team communication is important. List two elements that determine appropriate team behavior. Identify the factors that cause breakdowns in team communication. Simulation Overview: In this simulation, you will meet with Carla Jackson, one of  more...

Virtual Teams Communicating Effectively ... teams. Identify the importance of open communication in a virtual team setting. Identify the importance of a virtual team's norms and roles. Distinguish between the two types of meanings words can convey. Simulation Overview: In this simulation, you will meet with Janet Porter,  more...

Site Server 3 0 Commerce Solutions - Part 1 ...cts with their functions. Identify the role of Microsoft Open Database Connectivity (ODBC) in the data access process. Identify characteristics of ActiveX Data Objects (ADO). Perform the steps to enable connection pooling. Perform the steps to change the default connection string. Match query values with their descriptions. Sequence the steps to access an ODBC data source. Unit 3:  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ... Calendar in Lotus Notes 6. To open a Lotus Notes 6 database. To identify elements of a Lotus Notes 6 database. To identify options for viewing a database document in Lotus Notes 6. To identify functions of database search tools in Lotus Notes 6. To identify  more...

Lotus Domino R5 Development Part 6 Developing Applications for Web Clients ...t requests. Identify the URL for a specified situation. Open a database using the OpenDatabase URL command. Open a view by using the OpenView URL command. Open a document by using the OpenDocument URL command. Launch an attachment using the OpenElement URL command. Run an agent by using the OpenAgent URL command. Authenticate a user by using the Login URL command. Identify the methods  more...

Cisco Networking Technologies Introduction Part 1 ...twork application protocols. Identify the layers in the Open System Interconnection (OSI) Reference Model. Identify how data moves across a network. Identify how the Transmission Control Protocol/Internet Protocol (TCP/IP) model compares to the Open System Interconnection (OSI) Model. Identify functions and features of Network Interface Cards (NICs). Identify functions and features of  more...

SAP R 3 3 0 Fundamentals ... capabilities of the SAP R/3 3.0 System, designed for the open system environment, as well as understand the advantages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the dialog-oriented structure of SAP R/3 3.0. L  more...

CIW Site Designer Part 3 Using FrontPage Dreamweaver HomeSite ...e a Web in FrontPage 2000 by using the File menu. • Open a Web in FrontPage 2000 by using the File menu. • Identify the FrontPage 2000 view used to display information related to an open Web. • Insert a table in a new FrontPage 2000 Web page by using the Table menu. • Insert an image in a FrontPage 2000 Web page at the selected position by using the Insert menu. •  more...

WebSphere MQ Essentials Introduction ... To identify features of the MQOPEN and MQCLOSE calls. To identify features of remote queues and transmission queues. To match types of messaging channels used by MQ WebSphere with their functions. To identify channel configuration options offered by WebSphere MQ.  more...

Network Certification Curriculum ... functions and features of hubs. Identify features of the Open Systems Interconnection (OSI) model. o Identify differences between the Transmission Control Protocol/Internet Protocol (TCP/IP) and the OSI model. o Identify features of media access control (MAC) addressing. o Identify features of Dynamic Host Configuration Protocol (DHCP) and Bootstrap Protocol (BootP). o Identify  more...

Network Part 2 Protocols Standards ...oting utilities. Learn To: o Identify features of the Open Systems Interconnection (OSI) model. o Identify differences between the Transmission Control Protocol/Internet Protocol (TCP/IP) and the OSI model. o Identify features of media access control (MAC) addressing. o Identify features of Dynamic Host Configuration Protocol (DHCP) and Bootstrap Protocol (BootP). o Identify  more...

WebSphere MQ Essentials Introduction ... To identify features of the MQOPEN and MQCLOSE calls. To identify features of remote queues and transmission queues. To match types of messaging channels used by MQ WebSphere with their functions. To identify channel configuration options offered by WebSphere MQ.  more...

CompTIA Linux 2004 Management ... servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify components of a Linux directory structure, features of filesystems in Linux and commands for managing different types of  more...

CompTIA Linux 2004 Security ... servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key aspects of PortSentry. Identify  more...

CompTIA Linux 2004 Security ... servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key aspects of PortSentry. Identify  more...

CompTIA Linux 2004 Hardware Documentation ... servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare  more...

CCNT Basic Data Communications v6 0 Part 1 ...nizations with their features. Identify features of the Open Systems Interconnection (OSI) model. Identify features of analog signals. Identify characteristics of analog data transmission. Identify features of digital signals. Identify the characteristics of digitizing analog data. Unit 2: Data Transmission (3.5 hours) Identify features of transmission service providers.  more...

CCNT Basic Data Communications v6 0 Part 2 ...nsmission Control Protocol/Internet Protocol (TCP/IP) and Open System Interconnection (OSI) models. Identify features of media access control (MAC) addressing. Sequence the steps to use the Address Resolution Protocol (ARP) for address resolution. Identify features of Transmission Control Protocol (TCP) and User Datagram Protocol (UDP). Match Transmission Control Protocol/Internet  more...

CCNT Local Area Networks v6 0 Part 1 ...ages in the evolution of LANs. Identify features of the Open Systems Interconnection (OSI) model. Identify differences between Transmission Control Protocol/Internet Protocol (TCP/IP) and the Open System Interconnection (OSI) model. Identify differences between Systems Network Architecture (SNA) and the Open Systems Interconnection (OSI) model. Audience: A high level of computer  more...

CCNT Broadband Technologies v6 0 Part 3 ...rvice Interface Protocol (SIP) levels that compare to the Open Systems Interconnection (OSI) model. Identify features of Digital Subscriber Line (DSL). Match Digital Subscriber Line (DSL) services with their descriptions. Identify features of Digital Subscriber Line (DSL) connectivity devices. Identify features of a Virtual Private Network (VPN). Match Virtual Private Network (VPN)  more...

CCNT Voice Over IP Essentials v6 0 ...aracteristics of the Internet. Identify features of the Open Systems. Interconnection (OSI) model. Identify features of IP addressing. Identify features of IP routing protocols. Match Voice over IP (VoIP) applications with their descriptions. Identify benefits of using Voice over IP (VoIP) over intranets. Identify functions of a Voice over IP (VoIP) gateway. Distinguish between  more...

IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 ... To identify the key aspects of Open Database Access (ODBA). To identify data-sharing capabilities in IMS. To identify characteristics of a relational database. To identify functions of DB2 Interactive (DB2I). To identify uses of the Query Management Facility  more...

PhotoShop 7 Fundamentals ...nts of the Adobe Photoshop 7.0 File Browser. a To open a file in Adobe Photoshop 7.0 by using the Open command. a To match features of the Adobe Photoshop 7.0 Color palette with their functions. a To identify foreground and background color editing options in Adobe Photoshop 7.0. a To match Adobe Photoshop 7.0 color ramp display options with their functions.  more...

Advanced Business Comm Business Writing for Results In the Advanced Business Communication: Business Writing for Results course, students will learn about writing reports, proposals, and case reports with the audience in mind. Students will cover how to effectively use visual support, including tables, graphs, drawings, and diagrams. In addition, students will learn about planning, preparing, and delivering business presentations and speeches.  more...

Excel 2003 Fundamentals ...cel skills. Learn To To open a template-based workbook. To identify options for managing folders in the Save As dialog box. To identify options for saving a workbook in another file format. To identify options in the Format Cells dialog box. To apply a  more...

Executive Level Leadership Becoming an Executive Leader ...ion. Currently, there is a Director of Marketing position open, so this meeting with John will be an opportunity for you to demonstrate how prepared you are to move into such a position. If you're able to establish that you have a solid understanding of executive leadership, you'll be interviewed for the position at a later date. John will ask you a number of questions about the roles of  more...