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Opening Training Seminars and Classes
From Serebra Learning Corporation
Presentation Skills : Writing your Presentation
   The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in structuring and writing a presentation, more...Recruitment & Selection Series: Opening the Interview
When a candidate comes for an interview, they are probably nervous, even a bit intimidated. If you want to get the environment right for a successful interview, you need to make them feel welcome and relaxed from the moment they step in the door. Candidates will perform better if put at ease, and they will leave with a positive attitude towards your company if they are treated well. more...COBOL Curriculum
...Module 6 DIRECT FILE PROCESSING RELATIVE FILES (Part 2) Opening Relative Files A Sequential Read A Direct Read The Start Verb The Delete Verb Writing New Records COBOL Advanced Duration 3 - 4 hours Prerequisites A basic knowledge of Computing Concepts and successful completion of Datatrain s COBOL Basics, COBOL Arithmetic & Procedures and COBOL File Handling courses or similar. Objectives more...Adobe PhotoShop CS2 Fundamentals
This course introduces the learner to the work area components, palettes, and tools in Adobe Photoshop CS2 and Adobe ImageReady CS2. It will also cover options for importing and working with images. Plus, this course will help the learner work with Adobe Bridge, Bridge Center, Adobe Version Cue, and Version Cue Administration. The Adobe Photoshop CS2 series is ideal for a prosumer, who is an more...Conducting Effective Sales Research Meetings
Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings. more...Effectively Using Customer-focused Research Meetings
In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired more...Planning Your Field Sales Approach
...ng call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the course are detailed descriptions of the six customer buying roles a field salesperson typically encounters and tips for working effectively with each. This course demonstrates how to generate effective account profiles, emphasizing the information needed for effective field more...Sales The Sales Call
Starting the Sale: The Sales Call, is the eleventh of sixteen courses in this curriculum. After the completion of this course you will be able to identify the guidelines for opening a sales call, list the steps in making an opening statement, and identify opening statement variations according to the type of call. The PrimeSales curriculum engages sales professionals in a top-down roll-out of more...Field Sales Skills Simulation
You are a salesperson for a wholesale supplier of natural herbs and remedies called Vita-Boost. With allergy season right around the corner, Vita-Boost's latest product, Ally-Tabs, looks to be a promising product. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects associated with taking the pills. more...Preparing for Outbound Sales Calls
The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside more...Inside Sales Skills Simulation
You are an inside sales representative for Muscle-Bound Fitness, a franchise of fitness facilities with a unique corporate wellness offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by more...Handling Contacts Professionally Maximize Call Performance 1
This course reviews the stages of a typical customer call flow and introduces several strategies to use to initiate a positive rapport with your client. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies more...Delivering Your Message
So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by more...ISO 9001 2000 The Auditing Process
In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the more...Visual Basic 6 0 Using the Win32 API Part II
This course describes how to use some of the more common Win32 API drawing functions, it explains how to obtain and release a device context and how to draw dots, lines, and rectangles on a form or control. It also describes how to change pen and brush styles by using stock objects and by creating customized pens and brushes. In addition, it explains how to place a text string on a control or form more...UNIX Editing Printing and Text Formatting
...d editor options. It also introduces the following tasks; opening a file, navigating through a file, moving the cursor, deleting text, adding text and moving text. The course shows the student how to launch and quit the vi editor and explains how to work on multiple file and recover from a system crash. It introduces the student to command affect the entire file and describes hoe to use more...WordPerfect Office 12 - WordPerfect
This course will introduce learners to the features and functions included in WordPerfect? Office 12. Learners will be able to demonstrate competence in using WordPerfect to perform simple tasks such as opening existing documents, creating new documents, saving documents, and formatting and manipulating text. Further, this course will equip learners to include images in documents and set page more...QuickBooks Pro 2005 - Setting Up
QuickBooks Pro 2005 - Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. The course is primarily targeted to address more...Getting Started with Word 2002
The Getting Started with Word 2002 WBT is the first course in the Office XP: Word 2002 curriculum. This course introduces the basic features and functionality of Word 2002 in the Office XP suite of products. It acquaints users with the interface of Word 2002 and introduces simple concepts, such as opening, creating, editing, and saving a file. It also teaches users to navigate Word documents and more...Win2000 Professional for End-Users Basic Getting Started
...p, play a music CD, and play sound. It includes topics on opening, editing, modifying, and formatting text using WordPad. In addition, this course explains how to save, print, close, maximize, and minimize a file by using WordPad. It also describes how to use the Windows 2000 Help option. This course is designed to teach the basics of Windows 2000 Professional. It also covers the basic more...Managing Your Taxes Using TurboTax 2003
This course covers the use of TurboTax software in creating and filing your taxes. This course covers the use of TurboTax software in creating and filing your taxes. more...Structuring Editing Saving and Opening Documents in Word 2007
Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column insertion, and explores the basic editing tools packaged with Word 2007. A new more...Structuring editing saving and opening documents in Word 2003
To demonstrate how to structure, edit, save, and open documents in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent more...WordPerfect Office 12 - Quattro Pro
This course will enable learners to understand and use Quattro Pro to perform simple tasks such as opening existing notebooks creating new notebooks saving notebooks and formatting data. This course will also equip learners to insert charts in their notebooks use formulas and functions and set printing options. more...WordPerfect Office 12 - Presentations
This course will enable learners to understand and use Presentations to perform simple tasks such as opening existing presentations creating new presentations saving presentations and formatting data. This course will also equip learners to insert images and charts in their presentation set up slide transitions view presentations as a slide show and set printing options. more...Introduction to PCs and Software
This course provides the learner with comprehensive foundational knowledge of PCs working with Microsoft Windows Microsoft application software and using the Internet and E-mail. The course covers an introduction to the PC benefits components hardware and software input and output devices storage and general maintenance. Working with Microsoft Windows XP opening and closing applications and more...
From 123-CBT Computer Based Training
Oracle Report Builder Enhancing Reports
 ...iple layout objects in Object Navigator simultaneously by opening the property palettes. Identify the relationship type to be used in a given situation. Create a link file object in the layout model using the tool palette. Identify the differences between the properties of a link file and a file column. Identify the properties that are common among the layout objects. Identify what the more...C Programming - Part 3
...vantages of stream-oriented files. Identify the mode for opening a file in the specified situation. Identify the correct code to open a file in a specified mode. Identify the output of code used for reading a file. Identify the contents that will be stored in a disk file, on executing specified code. Identify the offset position of a file pointer in bytes after a set of statements are more...SAP R 3 v4 x SD Order Processing
Course Overview
Within the Sales and Distribution module, this course will help you to understand the stages involved in the ordering cycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders.
L earn To:
Sales Order Processing.
Order Entry.
Order Header.
Order Items.
Schedule Lines. more...Internet Explorer 5 0 Fundamentals
...uter.
Save a Web page referenced by a given link without opening the Web page.
Save the current Web page to display it offline.
Download a file from the Internet to the hard disk of your computer.
Match the Page Setup Options with their functions.
Set print options for a Web page by using the Print dialog box.
Unit 4: Advanced Features of IE 5.0
Duration: 1 Hour(s)
Match the more...Professional Selling Over the Phone Closing a Sale
... five new commercial printers for a new store Kopy Kat is opening in two months. In previous conversations with Roger, you have sent him brochures, answered questions, and most recently, requested today a a s appointment. If you successfully follow the process for closing a sale, Roger will almost certainly commit to a purchase. Unit 2: Addressing Telesales Challenges (0.5 - 1 hour) more...Managing Business Risk Risk Assessment Control
...ith Laura Dennis, a risk manager, to discuss the risks of opening a new manufacturing plant. Icon executives want you to identify the risks involved and how they would apply to the new project. Through your discussion with Laura, you will gain a greater understanding of risk sources and categorizing risks. Unit 2: Risk Evaluation and Control (0.5 - 1 hour) Identify more...Introduction to PCs and Software
...d general maintenance. Working with Microsoft Windows XP, opening and closing applications, and managing windows and files are also covered. Additionally, the course will cover the main types of Microsoft application software: word processing, spreadsheet, database, graphics and presentation, and the basics of Internet technology and uses. Learn To: o Identify benefits of computers. o more...SAP R 3 Working with v3 0
... facilities.
Use of the three menu levels, selection and opening of applications.
Working with a single application.
Working with multiple applications.
Identifying, classifying and responding to Dialog Messages.
Unit 2: Help Features
Duration: 2 - 3 Hour(s)
Describe and identify how Help is organised within R/3, including base and Extended Help, the R/3 Library, the Glossary and more...Access XP Proficient User
...ds with their functions. • Identify the effects of opening queries. • Sort a query by output. • Apply a criterion to a query. • Apply an aggregate tool to a query. • Add a table to a query. • Add a calculated field to a query. • Match the field properties with their features. Unit 2: Forms Introduction 1 - 2 hours • Identify more...Business Writing Writing Effective Proposals
... To identify steps for creating an effective proposal opening. To identify guidelines for writing the body of a letter proposal. To identify guidelines for writing an effective proposal closure. To match elements of a formal proposal with their features. To identify guidelines for more...Excellence in Service Building a Customer Service Team
...n interview. Identify two actions you should take when opening an interview. Identify three ways to gather information during an interview. Identify the guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours) Sequence the steps for determining whether your customer service employees need training. Sequence the steps for developing a training more...Call Center Inbound Customer Service
...ed, you control the outcome of each simulation. Unit 2: Opening the Call (0.5 - 1 hour) Maintain a positive attitude when providing service. Use your voice to convey effective customer service. Emphasize the positive to your customers. Identify different types of customers. more...Interviewing Skills Conducting an Interview
... teaches students how to conduct an interview through the opening, information gathering, and closing stages, as well as how to address difficult interviews. In addition, students will learn how to evaluate candidates properly to ensure the best candidate is chosen and follow up appropriately with a candidate after a hiring decision has been made.
Learn To:
Follow the correct more...Leadership Development Goal Setting
...anch and Operations Managers of the new West Coast branch opening in San Francisco. You will be discussing equipment and training problems the managers have encountered while preparing for the opening. Unit 3: Managing Goal Achievement (0.5 - 1 hour) Establish commitment for achieving goals. Maintain support for goals. more...ISO 9001 2000 The Auditing Process
...an audit checklist. Develop an opening meeting agenda. Identify three types of Quality Management System (QMS) audits. Identify factors to consider when writing a non-conformance report (NCR). Identify the vital points for managing corrective actions. Audience Members of Corporate more...A 2003 OS Technologies Part 2 Configuring Managing
...tions. To identify methods for opening and closing a command prompt. To match basic MS-DOS commands with their functions. To identify options available when using the ATTRIB command-line utility. To match partition types with their descriptions. To identify more...QuickBooks Pro 2005 Setting Up
...ts of the QuickBooks interface.
Learn about options for opening and closing a company file.
Learn about accessing the Help feature.
Learn about components of the EasyStep Interview wizard.
Learn about specifying company information in the EasyStep Interview wizard.
Learn about setting your preferences using the EasyStep Interview wizard.
Learn about adding an income account.
Learn more...Windows Server 2003 Managing a Server Env Part 2
...S 6.0. To identify methods of opening IIS Manager. To identify security features of IIS. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server a 2003 credential is more...Windows Server 2003 Managing a Server Env Part 2
...S 6.0. To identify methods of opening IIS Manager. To identify security features of IIS. Audience This curriculum is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. The Microsoft Certified Systems Administrator (MCSA) on Windows Server a 2003 credential is more...Windows Server 2003 Skills Update for MCSAs Part 1
...IS 6.0. To identify methods of opening IIS Manager. To identify security features of IIS. Audience This curriculum is intended for Windows 2000 systems administrators and systems engineers with experience managing and supporting a Windows 2000 network, and who want to learn how to apply their existing skills in a Windows Server 2003 more...Windows Server 2003 Skills Update for MCSAs Part 1
...IS 6.0. To identify methods of opening IIS Manager. To identify security features of IIS. Audience This curriculum is intended for Windows 2000 systems administrators and systems engineers with experience managing and supporting a Windows 2000 network, and who want to learn how to apply their existing skills in a Windows Server 2003 more...
From JED New Media inc.
Exploring Recruitment Options
Find out about the principal recruitment options and innovations available to you. Perhaps you have never recruited before, or feel that your techniques need updating? Do you wonder where other companies look? This JEDlet provides you an abundance of recruiting ideas and tips for finding the right person for your job opening. more...
From Teach Me IT
Fundamentals of PowerPoint 2000
...tion
Perform basic operations on a presentation, such as opening or saving a presentation file
Specify the properties of a presentation file
Understand and use different types of PowerPoint views
Manipulate presentation slides by adding or deleting slides, or by applying new template, color or background to the slides
Organize slides in a presentation
Format text used in a slide
Create more...Getting Started with Word 2002
...face of Word 2002 and introduces simple concepts, such as opening, creating, editing, and saving a file. It also teaches users to navigate Word documents and enable them to perform simple tasks of moving and copying data from one place to another. After completing this course, the user will be able to:
Identify the features of Office XP and Word
Identify the components of the Word interface more...
From Skillspride Online Training
Microsoft Office 2003 and Windows XP Introduction
This course is designed to help you to obtain the basic skills required to operate a personal computer running the Microsoft Windows operating system. You will learn to start applications, create and manage files and folders, and use a printer. You will also learn to use basic features of the Microsoft Office suite. You will learn to complete simple tasks such as getting help, opening and saving more...
From F+W Publications, Inc.
Writing the Novel Proposal from Writers Online Workshops
... letter and synopsis. You will also revise and polish the opening chapters of your novel (up to 12,000 words) with your instructor's feedback. In addition, you'll identify appropriate potential editors and agents to send your proposal when you're finished.
This workshop will consist of seven two-week sessions. Each session will include online lectures and associated textbook reading more...Extended Novel Writing Workshop from Writers Online Workshops
...ur entire novel and you will have written and revised the opening chapters (up to 12,000 words) with your instructor s feedback. Plus! In the Extended version of this workshop, you will have more time to work on your reading and writing assignments. This is the ideal starting place for those whose busy lives don't allow for much writing time each week.
In order to get the most from this more...Focus on the Novel from Writers Online Workshops
...ur entire novel and you will have written and revised the opening chapters (up to 12,000 words) with your instructor s feedback. In order to get the most from this workshop, you should already have a very good grasp of mechanics and composition, as well as an understanding of basic fiction-writing skills and techniques (the Fundamentals of Fiction Writing Workshop is strongly recommended as a more...
From Sessions Online School of Design
Advanced Logo Design
 ...ive logo brainstorming are discussed, with an emphasis on opening the door to creativity and productivity. The exercise provides practice in both brainstorming and creative logo identity evolution.
LESSON 4 Identity Imperatives A s uccessful logo conveys the essential identity of a company or individual saying "I'm friendly" or "strong" or "smart." Lesson Four explores the various techniques more...
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