Operations Telephone Seminars

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 ...which has the capability to bring services back to normal operations as soon as possible, according to agreed service levels o Request Fulfilment which fulfils a request providing quick and effective access to standard services which business staff can use to improve their productivity or the quality of business services and products o Problem Management which prevents problems and  more...

Payroll Recordkeeping: What You Need to Know BenefitsIn recent years there has been an explosion in the number of lawsuits and claims for overtime and unpaid wages under the Fair Labor Standards Act. Did you realize that liability for FLSA violations can be enormous? Recent reports estimate that over the last few years companies have collectively paid out more than $1 billion annually to resolve FLSA claims! Learn the role of the FLSA and  more...

Resolving Corporate and Construction Disputes with Collaborative Law ...l fees; there are also costs related to the disruption of operations, delays, and the destruction of important business relationships. Companies are becoming aware of the fact that they can avoid the majority of these costs and strengthen and renew business relationships through the use of the collaborative process. This is your opportunity to take advantage of learning more about this  more...

Purchase Order Fundamentals ...ir experiences and ask questions to enhance their current operations with fresh ideas. Today's fast paced demands are requiring rethinking of the standard paper processes and the use of electronic systems to facilitate decentralized desk top ordering, with just in time delivery while weighing the risks to internal controls. This live audio conference is designed for purchasing managers,  more...

Tax Implications for Foreign Operations ...operations can present a significant opportunity for a company, but can also raise a number of legal and tax issues. Proper planning in establishing foreign operations, and an understanding of the ongoing disclosure and other requirements they entail is essential to avoiding difficulties down the road. This live audio conference will provide participants an overview of the issues (and highlight  more...

Tax Implications for Foreign Operations ...operations can present a significant opportunity for a company, but can also raise a number of legal and tax issues. Proper planning in establishing foreign operations, and an understanding of the ongoing disclosure and other requirements they entail is essential to avoiding difficulties down the road. This live audio conference will provide participants an overview of the issues (and highlight  more...

HIPAA Security Compliance Challenges after the HITECH Act ...t takes to get in compliance and stay there, even as your operations and environment change. Find out what administrative, physical and technical safeguards are necessary, and how you decide what's right for HIPAA security compliance for your organization. Attend this live audio conference to learn what kinds of entities are now covered under the HIPAA Security Rule, and find out how the  more...

Strategies for Successful Mixed Use Development BenefitsThe ideals and reality of mixed use as the preferred urban form are still in their relative infancy as part of the 21st century development vocabulary. Ironically, the ideals behind the tremendous push for this development form reference the urban fabric of our oldest cities. The driving factors behind the attraction to the mixed use model include current trends and attitudes toward a more  more...

XBRL in Transition:From Requiring XBRL to Leveraging XBRL to Improve Data Collection, Analysis, and Business Reporting BenefitsThis live audio conference will provide a comprehensive overview of XBRL technology from the SEC mandate, why XBRL, how XBRL works, potential problems, issues and how to overcome them to why the market will leverage XBRL as a global, open architecture reporting framework for improved business reporting and analysis. Learn what XBRL means, why public companies have adopted it and why those  more...

Nonprofit Revenue Stream Alternatives: Thinking Outside the Box BenefitsContribution income is flat or slightly down, state and local government funding looks bleak - you have already cut back on expenses and pared staffing to the bone. Now what? This live audio conference will explore ways to re-engineer some of your current revenue streams. You will hear of many 'out of the box' ways to find new revenues for your nonprofit organization. Concrete case  more...

Tax Diligence, Representations, Covenants and Indemnifications in Business Acquisitions ...al undisclosed tax liabilities resulting from pre-closing operations, and rarely want to hold up negotiations thinking about the 'what ifs.' However, when the 'what ifs' turn into 'what now,' it is important that potential tax risks be considered, and that the responsibility for the tax liabilities has been allocated to the appropriate parties. This live audio conference will help persons  more...

Multistate Taxation: Income Franchise Tax ...etermining the geographic location of interstate business operations and attorneys and accountants who advise them will benefit from learning the recent and anticipated developments in these areas and steps they can take to mitigate their impact on a business' aggregate state taxes. This live audio conference is designed for accountants, CFOs, controllers, tax managers, presidents, vice  more...

Withholding of Taxes on Payments to Foreign Persons and Entities BenefitsIn an increasingly global society, many U.S. payors of items of income are unknowingly subject to withholding tax obligations for payments to foreign individuals and entities. Understanding the rules for withholding on these payments can reduce liability to the IRS. After attending this live audio conference, you will be able to identify when income is subject to withholding, evaluate the  more...

Planning Your Holiday Party: Keys to a Celebration Without Litigation BenefitsHoliday parties can be a great opportunity for employers to celebrate the accomplishments of the passing year and reward employees for a job well done. Unfortunately, these same parties can provide an outlet for inappropriate behavior and potentially expose the company to liability well past the New Year. This live audio conference will help you understand the possible sources of trouble  more...

International Tax Forms and Reporting Requirements BenefitsTo compete in today's economic environment, U.S. businesses - large and small - must be able to compete globally. As the growth of U.S. businesses conducting business abroad increases at an exponential rate, many tax professionals must complete a number of IRS forms that have not been previously encountered. This live audio conference will deal with those IRS forms that tax professionals  more...

Taxation and Accounting Issues With Debt Restructuring, Modifications and Bankruptcies BenefitsThe recent market climate has created opportunities for investors or debtors themselves to acquire outstanding debt at remarkable discounts. Unfortunately, it also has left many companies struggling and in need to modify their outstanding debt. Many large, well known companies have dissolved or declared bankruptcy. Debt modifications, repurchases and bankruptcy can have a profound tax  more...

Current Issues in Joint Venture Taxation BenefitsUpon completing this live audio conference you will have learned the tax considerations when creating, operating and terminating joint ventures, including special tax issues in a real estate joint venture or when a joint venturer is a tax exempt organization. This live audio conference will cover key income tax issues covering the life of a joint venture including: What are the tax  more...

Construction Payment Bond Fundamentals ...ncial losses. This program is critical for management and operations personnel who want to protect their companies against unnecessary losses due to somebody else's financial woes. Learning Objectives: - You will be able to recognize typical projects involving payment bonds. - You will be able to explain defenses available to the surety and bond principal. - You will be able to discuss how to  more...

Legal Implications of Environmental Contamination ...tively managed in the context of land ownership, business operations and purchase or financing transactions. Existing owners of contaminated properties will learn how to minimize risks associated with tort liability, financing transactions and the sale of property. Prospective purchasers will learn how to undertake due diligence and negotiate appropriate risk transfer vehicles to both avoid  more...

Use of Terms and Conditions in Purchase Agreements BenefitsThis live audio conference will discuss various provisions commonly found in the terms and conditions of agreements for the purchase and sale of goods. How many times do you get boilerplate agreements without truly reading the small print? When is small print even acceptable? What do these terms and conditions mean? How do I go about negotiating the terms? Do they really matter? This audio  more...

Commonly Encountered Sales and Use Tax Audit Issues and Strategies to Defuse Them ...of staying current on tax law while minding your business operations. Failing to do so may lead to unexpected sales tax assessments upon audit. Benefits of attending this live audio conference include developing an understanding of what you can do now to minimize future audit liabilities. The conference will start with an in-depth review of recent trends and legislative developments that are  more...

IRS Form 5471: Information Return for U.S. Persons With Respect to Certain Foreign Corporations ....S. companies own foreign subsidiaries to conduct foreign operations. Whether you are a growing multinational company with subsidiaries all over the globe, or a small, closely-held company that owns a Canadian subsidiary, you will have to file IRS Form 5471 for every foreign corporation that you own. Although an information return, the Form 5471 is the place the IRS starts when auditing U.S.  more...

Do's and Don'ts for Internal Investigations of Employment Issues BenefitsAny prudent employer will want to investigate and, if necessary, remedy reported discrimination or harassment. In some states, a prompt investigation is legally required. This audio conference will provide you with valuable and practical advice on planning and conducting internal investigations, and assessing how to respond once the investigation is completed. This audio conference is  more...

The Essentials of Wastewater Grit Removal ...oval system to remove as much grit as possible from their operations. A properly designed and operated grit removal system prevents grit build up in unit processes, scouring and plugging in lines, and fouling of diffusers and membranes, all while preserving the intended service life of the downstream equipment. As we all experience tighter funding sources and fewer available dollars,  more...

Owner Construction Risk: How a Controlled Insurance Program Can Protect Your Assets ...sed litigation arising from risks created by construction operations. However, due to changes in the insurance market, contractors are increasingly challenged to secure insurance coverage to meet owner insurance requirements. As a result, many owners have turned to incepting an owner-controlled insurance program or relying on a contractor-controlled insurance program to address the project  more...

The Secrets of Successful Customer Onboarding ...l onboarding, and how to work with marketing and customer operations to design and implement an effective onboarding program. We will explain the how-to's of designing a customer onboarding process and will provide you with helpful tips to ramp up your customer onboarding initiative quickly. This audio conference is designed for sales managers, directors, account managers, presidents, vice  more...

Form 5500 Reporting Update ...regarding the plan's financial condition, investments and operations, unless specifically exempt by law. Filing the Form 5500 will satisfy this requirement. This audio conference will help you understand when you need to file a Form 5500 and what you need to file, and will focus on some recent changes that may impact your filings. This audio conference is designed for human resource managers,  more...

Recent Developments in Material Participation for LLCs and LLPs ...unds that the owners do not materially participate in the operations of the business. The critical element of the IRS's attack is that members of a limited liability entity are, under applicable treasury regulations, equivalent to limited partners in a limited partnership and must pass a more restrictive test to establish that they materially participated in the operations of the business. A  more...

Digital Manufacturing: Improve Productivity, Lower Costs and Compress Delivery Times BenefitsToday's globally competitive environment is forcing manufacturing companies of all sizes to rethink and better integrate their overall approach to product development, from concept to product design to manufacturing engineering and beyond. As a result, many companies are seeking new ways to improve their competitive position through the proper adoption of digital manufacturing and other  more...

Ohio Prompt Payment Act Update ...spread impact to their lending relationships and business operations. This teleconference will help you understand and pursue your rights under Ohio's Prompt Payment Act, to avoid becoming the bank. The teleconference will explain the penalties and remedies available to you under the Act and help you develop strategies for maximizing the benefits of the Act. Learning Objectives - You will be  more...

Implementing An Indoor Air Quality/Construction Hygiene Plan ... component of the new LEED V3 Design and Construction and Operations and Maintenance rating systems. Learning Objectives - You will be able to review the emergence of sustainability. - You will be able to discuss hygiene concerns at construction sites including building materials, interior work and environmental factors. - You will be able to describe building material considerations and  more...

Social Media and Law Enforcement: Applications and Liabilities BenefitsAs law enforcement agencies are begining to integrate social media tools into their environments, they're grappling with lack of understanding regarding what they can accomplish, getting started, how to implement the tools and how to write a policy governing it all. There are literally hundreds of social media platforms and younger generations are using them. Law enforcement commanders are  more...

Best Practices for MRO Purchasing BenefitsMany organizations lack thorough MRO purchasing strategies that are comprised of a guiding strategy and supporting tactics to achieve the goals that have been identified for the MRO purchasing function. This is often a significant opportunity to reduce operating cost and improve mean time to repair. This teleconference will help you understand and design the MRO purchasing system and  more...

Reverse Auctions: Current Issues and Opportunities ...um, organizations are seeking ways to save money on their operations. Certainly, gaining efficiencies in your procurement spending can make a tremendous difference on your bottom-line in the private sector and in saving precious budgetary resources in the public sector. How can you achieve 5 to 20 percent or more savings on much of what your organization spends on products and services? The  more...

Basics of Trust Administration BenefitsThis teleconference will provide an overview of basic principles of trust administration under U.S. law, including powers and duties of trustees; relations with beneficiaries; removal and replacement of trustees; the use of directed trustees, protectors and investment managers, etc., to 'slice and dice' trustee powers; probate court involvement in trust administration; and concepts in  more...

Developing a Sound HR Metrics System BenefitsDoes your organization's HR metrics system fall short of expectations? How can we effectively measure the value that our employees bring to our organizations? How do we measure the effectiveness of our human resources department? Utilizing proper metrics and benchmarking can provide the answers to these questions. Attend this teleconference and learn the importance of demonstrating HR's  more...

Medical Necessity - The Collaborative Partnership Approach BenefitsHospitals constantly struggle with reducing financial exposure due to noncompliance with medical necessity in the ordering and performing of diagnostic tests on both the inpatient and outpatient business environment. Current hospital business processes and medical staff mind-sets do not lend themselves and promote financial efficiencies in the performance and reimbursement of diagnostic  more...

Understanding the Apportionment Rules for Service-Based Businesses ...n identifying and analyzing the rules applicable to their operations for two reasons. First, state apportionment rules were written several decades ago at a time when our economy was dominated by the manufacturing of tangible personal property. Thus, these rules focused on the manufacturing industry and were out of touch with service operations. Second, as our economy has shifted its focus to  more...

Efficiency Estimations and Payback Periods for New Equipment BenefitsEnergy savings is possible for nearly every electric motor application but there are obstacles to buying and installing a higher efficiency motor. Practical considerations of the real world such as initial purchase, accounting system roadblocks, and installation and operating cost, must be part of the decision process. This teleconference will explain basic principles of electric motor  more...

Data Mapping and Electronic Information Management (EIM) - Risk Management for Daily Efficiency and Litigation-Preparedness ...nd use data-mapping to achieve day-to-day efficiencies in operations and retrievals. Be better prepared for e-discovery for incident-responses, government inquiries and litigation as well as manage and minimize risks of smoking gun content, data leakages and excessive costs. This teleconference will not only cover the key legal and technology issues, but it will also focus on practical steps  more...

Accounting for Off-Balance Sheet Items Update BenefitsFor years, the Financial Accounting Standards Board, the SEC and others have wrestled with how companies should report their involvement with special-purpose vehicles and transactions with such entities in their financial statements. Frequently, these issues are mentioned in the context of structured finance or asset securitization or, more broadly, as off-balance sheet financing. The  more...

Innovative Energy Saving Strategies for Manufacturers BenefitsMany manufacturing facilities that deal with older technologies, 'that's the way it has always been done' mentalities and a tunnel view consider the manufacturing process the only investment which will result in increased revenue. This teleconference will address the potentials to update this older technology. We will discuss new strategies to help manufacturer's see new ways are not  more...

Well Agreements: Legal Issues and Contract Solutions ...that do not wish to take treated domestic water for their operations. In any shared well situation, it is important for the well users to understand and properly document such matters, as well as ownership, responsibility for maintenance, repair and operation, costs sharing, limitations on use of water from the well and access. This teleconference will address these and other points that should  more...

Minimizing Credit Card Processing Fees BenefitsFor most retailers, payment processing costs represent more than 2 percent of sales. Effective management can reduce these costs by one-third or more and the savings can be even more dramatic for retailers selling through direct marketing channels such as e-commerce, mail and telephone orders, and infomercials where processing costs can run 50 percent higher. But direct cost savings aren't  more...

Understanding LEED for Existing Buildings Operations and Maintenance ...U.S. Green Building Councils' LEED for Existing Buildings Operations Maintenance program goal is obtaining higher performance in buildings that have already been constructed and are currently in operation. LEED EBO M emphasizes maximizing operational service and efficiency while minimizing environmental impacts. The system addresses whole-building energy and water use, indoor comfort and air  more...

Living With Uniform Prudent Management of Institutional Funds Act (UPMIFA) BenefitsAs of March 19, 2009, 29 states have adopted UPMIFA as law and the Uniform Act is presently pending in an additional 16 jurisdictions. By the end of 2009, in most of the United States, attorneys representing nonprofit institutions and those who donate to them and their endowment funds will be governed by new state law which replaces the Uniform Management of Institutional Funds, which had  more...

Automated Meter Reading and Advanced Metering Infrastructure: A Guide for Municipal Water and Energy Utilities BenefitsCan you make a sound business case for AMR/AMI? What does it take to have a successful advanced metering system project? Advanced metering systems are evolving to meet municipal needs for efficient customer service, infrastructure management and conservation. But, acquiring and successfully integrating automatic meter reading/advanced metering infrastructure presents unique challenges to  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity ...pment organizations are behind transaction processing and operations functions in their understanding of measurement and its place in the organization. Six Sigma and Lean initiatives have facilitated great improvements in corporations without significantly benefiting most marketing, R D and product development organizations. Inventive professionals resist measurement citing that it reduces  more...

Valuation and Reporting of Gifts and Service Donations BenefitsAs not-for-profits continue to face challenges related to raising money, they are becoming more creative in soliciting donations, resulting in more donations of noncash assets and greater restrictions on contributions received. This is occurring at the same time that there is a higher focus on the definition of fair value. Contributions of gifts and services should be measured at the fair  more...

Private Foundation Grant Agreements: Basics and Beyond ...ought to be the legal backbone for much of a foundation's operations. Surprisingly however, for many private foundations the grant agreement is merely a form document that has been given little thought - if it exists at all. This teleconference will cover some of the basics of the private foundation grant agreement and then move beyond the basics into some more advanced tax issues, such as  more...

Developing, Managing and Analyzing a Budget: Understand and Implement an Effective Budget for Better Management and Financial De BenefitsThis teleconference will show how proper planning and budgeting are the keys to success, and operating without a plan or budget is an invitation to fail. This concept holds for businesses - no matter how large or small - nonprofits and governments. Budgeting is a dynamic process, not a static one. By knowing the types of budgets and processes that have worked for others, one can create an  more...

Measuring Inefficiency on a Construction Project BenefitsEfficiency is often the key to profitability. Conversely, inefficiency boosts costs, busts budgets and kills profits. Given the consequences, understanding and managing the efficiency of construction is important to everyone on the project - from the contractors, subcontractors and suppliers that experience inefficiency to the owners and design consultants whose actions can lead to  more...

Effective Sales Management: Short and Long-term Planning, Forecasting, and Expense Budgeting BenefitsThis teleconference helps the individuals responsible for planning and updating budgets, with a focus on maintaining effective sales activities. In an uncertain economy, performing long-term budget planning is often viewed as a luxury, rather than as an essential business practice. In every kind of economy, however, the need to anticipate financial boundaries is essential to ongoing  more...

Understanding the Basics of Lean Accounting BenefitsAs mid level manufacturing firms migrate to advanced manufacturing processes, they have become uncertain about the ability of traditional cost accounting tools to provide meaningful and accurate measurements. This teleconference outlines a hands-on view of the process needed to evaluate, establish and maintain lean accounting in a mid-level manufacturing environment. While lean accounting  more...

Enterprise Resource Planning - Getting the Payback From Your ERP System BenefitsYou will get an overview of the planning hierarchy in world class businesses and how the planning process utilizes the ERP system. You will better understand the need for robust metrics and an accountability infrastructure, and will become more aware of the power the ERP discipline has in getting the most return for the effort invested. It will become apparent that there is a lot of  more...

Recent Trends in CPA Technology BenefitsTechnology has totally transformed the way CPA's do business. In this teleconference, we will highlight recent trends in the technologies that play an important role in how we do business today. Whether you practice in public, private, education, government or in any other role, this program will give you some insight as to where technology is at and where it will be tomorrow. This  more...

Sarbanes Oxley 404 Requirements Update BenefitsWith the SEC's decision not to extend the 404 filing deadline for nonaccelerated filers, the PCAOB's issuance of AS5 and the SEC's publication of Section 404 interpretive guidance, management from both accelerated and nonaccelerated filers are diligently working to assess the impact on their company's compliance requirements. This teleconference helps you understand how to effectively  more...

Simplifying PPE Program Implementation BenefitsThe implementation of a PPE program can be a difficult and time-consuming process. Multiple OSHA standards have sections that have PPE requirements, causing confusion regarding which standards apply to a particular situation. New provisions regarding the payment for PPE have been published by OSHA and you need to have this knowledge to be compliant. This teleconference will provide the  more...

Medical Professionals and Social Media: Privacy and Security Issues ...takes to get into compliance with the rules, even as your operations and environment change. Find out what administrative, physical and technical safeguards are necessary, and how you decide what's right for privacy and security compliance for your organization. LINKEDIN is a registered trademark of LinkedIn, Ltd. and this event is not sponsored by or affiliated with LinkedIn. FACEBOOK is a  more...

Understanding the Complexities of Form 5472 ...rket, they will form U.S. subsidiaries to grow their U.S. operations. Whether you are the U.S. subsidiary for a large, Dutch-based multinational company with subsidiaries all over the world or a small U.S. distributor of a Canadian Parent, you will have to file IRS Form 5472 for every transaction with a related party. Although an information return, the Form 5472 is the place the IRS starts  more...

Introduction to New ICD-10 Coding: Preparing for Implementation ...Operations, Ninth Edition has out-lived its usefulness for capturing morbidity and mortality amongst the world population. Most developed nations transitioned to ICD-10 several years ago, but because of the tie of ICD-9-CM to payments in the United States there have been a series of delays in the US implementation. As the US moves a lightening speed towards an electronic health record, there  more...

Statement on Auditing Standards No. 104 - No. 111 Risk Assessment Standards nThis teleconference will provide experienced and inexperienced auditors a concise summary of the risk assessment standards. In addition, this will provide auditors recommendations on how to become more efficient and effective in their application of these standards leading to less time required to implement the standards and a greater realization on audits. Since the majority of auditors may be  more...

Enabling Loan Processes with Paperless Files nLenders today face a variety of challenges - loss mitigation, fraud detection, audit compliance, underwriting and risk mitigation; and access demands on loan documentation are greater than ever. This teleconference will help you understand the benefits and potential pitfalls of paperless loan files, the considerations that must be made in choosing and implementing paperless systems, and the ways  more...

An Overview of Maritime Law Torts ...operations in brown water, blue water and offshore industries. The issues are complex and often involve federal and state law conflicts. An overview of maritime law torts addresses the primary and secondary issues arising out of Jones Act, USL&H and OCSLA claims. This teleconference is of practical interest to the occasional and experienced maritime law litigator and discusses current trends in  more...

Floodproofing Fundamentals: Design Methods to Reduce Flood Damages ...ible for designing and planning to protect structures and operations from flood damage. n nLearning Objectives n- You will be able to explain the overview of flood mitigation methods. n- You will be able to propose selection factors for flood mitigation methods. n- You will be able to summarize flood mitigation design considerations. n- You will be able to review basic design methods and  more...

Optimize Your Workforce Scheduling nFor many companies, scheduling the workforce can become a nightmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic  more...

Roundabouts: Planning, Design Principles and Current Practices ...ntation for better public acceptance, smoother roundabout operations, increased capacity and safety, less maintenance and less pollution. n nWhether you are new to roundabouts or an experienced design engineer, you will learn to understand the principles of safety behind the modern roundabout as well as specific design practices with simple and complex issues. You will learn about many  more...

Uniform Division of Income for Tax Purposes (UDIPTA): Business vs. Nonbusiness Income Tax ... in the process of selling assets, liquidating or ceasing operations. This introductory teleconference details the mechanics of UDITPA and how that set of uniform laws requires allocation of nonbusiness income to a particular state and apportionment of business income among the states in which the business conducts activities. It also details, through existing and emerging case law, the narrow  more...

On-Site Power Generation: Challenges, Opportunities and New Developments ...operations include electronic trading operations; semiconductor manufacturing (clean rooms); pharmaceutical plants; hazardous biological or chemical labs; military, defense and government facilities; certain security or public safety related projects, including 911 call centers, emergency or disaster response centers; airport air traffic control towers; and other critical transportation  more...

Fitness for Duty Psychological Evaluations nThis teleconference will help you make decisions when requesting and evaluating risk and fitness for duty evaluations. You'll hear a discussion of common reasons to refer an employee for a FFDE, information initially needed by the evaluating doctor and how to write appropriate questions for the psychologist or psychiatrist to answer. You will also learn about evaluating doctors' credentials,  more...

Aging Building Management: Best Practices in Development Long-Term Capital Plans ...is most effectively leveraging this investment to support operations today and meet the needs of the future? n nOptimally managing capital assets requires detailed information about the condition of an organization's facilities and major building systems. Each facility or department must use consistent methods for documenting building requirements and estimating associated costs. Capital  more...

A Tax Primer on Real Estate Investment Trusts nMore than $375 billion are invested in approximately 180 publicly traded real estate investment trusts (or REITs). In addition, billions more are invested in privately held REITs. This teleconference will provide an introductory summary of the tax requirements REITs face in their formation and ongoing operations. You will develop a basic understanding of REITs through this program. The  more...