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Opinion Training Seminars and Classes
From Serebra Learning Corporation
Using Surveys to Measure Customer Satisfaction
 ...ntial that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will give you the tools to do this. Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate more...
From 123-CBT Computer Based Training
CCNT Voice Over IP Essentials v6 0
 ...er IP (VoIP) networks.
Identify characteristics of mean opinion score (MOS).
Identify characteristics of silence suppression.
Identify characteristics of a trunk duty cycle.
Identify characteristics of carrying capacity.
Unit 2: Standards and QoS (3 - 4 hours)
Identify features of Voice over IP (VoIP) standards.
Identify characteristics of the H.323 protocol family.,br>
Match more...
From JED New Media inc.
Animer un groupe de discussion avec brio
Ce JEDlet contient les principes de base pour animer un groupe de discussion et pr sente des techniques qui permettent d obtenir le maximum de coop ration et de r troaction de la part de votre client le. Cr ation d un logiciel, lancement d un produit ou d un service, campagne de marketing, sondages d opinion, voila autant d occasions d utiliser les groupes de discussions.Ce JEDlet ne pr sente pas more...Conducting Focus Groups with Flair
Explore the fundamentals of conducting focus groups. The techniques provided here will help you gain maximum client feedback and cooperation. The focus group context can be software development, product/services launches, marketing campaigns or opinion polls. more...
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