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From 123-CBT Computer Based Training
Building Your Influence as a Leader on-line e-learning cbt (computer based)cd rom Building Your Influence as a Leader Why is it so hard to get people to agree to a good idea? Why are some leaders constantly faced with challenges and objections? Reaching agreement as a leader does not mean you should manipulate or force people to accept your ideas and accomplish your objectives; there are ethical ways for leaders to successfully build influence. Leaders attempting to  more...
Becoming a Manager Leading and Communicating on-line e-learning cbt (computer based)cd rom ...ciently interested in their development, to give them the opportunity to learn new skills. Effective communication is at the heart of most successful businesses. Being a manager means that you need to be at the center of everything. There will be people from whom you need information, and those who need information from you; some will be inside the organization, and others will be  more...
Affirmative Action and the EEO HRCI PHR on-line e-learning cbt (computer based)cd rom ...those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources  more...
Employment Relations HRCI PHR on-line e-learning cbt (computer based)cd rom ...and individual rights and relations, and Equal Employment Opportunity (EEO) complaints. In the area of employment rights, you will learn about employee rights legislation, employer and labor regulations, and the process for filing EEO complaints. This course will also help you understand methods for creating positive employee relations and techniques for assessing and analyzing employee  more...
Bloodborne Pathogen Awarenss on-line e-learning cbt (computer based)cd rom ...rne Pathogen standard require an employer to allow for an opportunity for interactive questions and answers with the person conducting the training session. Employers may use a variety of methods to meet the intent of the standard. As an example, OSHA has previously stated that an employer can meet OSHA's requirement for trainees to have direct access to a qualified trainer by providing a  more...
Decision Making The Fundamentals on-line e-learning cbt (computer based)cd rom ...ologist and author, once said, 'Freedom is not merely the opportunity to do as one pleases; neither is it merely the opportunity to choose between set alternatives. Freedom is, first of all, the chance to formulate the available choices, to argue over them and then the opportunity to choose.' It's been estimated that most human beings make thousands of decisions in the course of an average day,  more...
Understanding the Americans with Disabilities Act ADA on-line e-learning cbt (computer based)cd rom ...ees to ensure that people with disabilities have an equal opportunity to apply for jobs and work in positions for which they are qualified, have equal access to benefits and privileges, and have an equal opportunity to be promoted once they are working. The course outlines the manager s role in ADA compliance and explores the potential consequences of failing to comply with the ADA s  more...
Managing from Within Self-empowerment on-line e-learning cbt (computer based)cd rom Managing from Within: Self-empowerment Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you  more...
Equal Employment Opportunity Discriminatory Practices in Hiring on-line e-learning cbt (computer based)cd rom ...Opportunity & Discriminatory Practices in Hiring Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair  more...
Workplace Diversity Awareness Simulation on-line e-learning cbt (computer based)cd rom ...l design firm. Though the company complies with all equal opportunity hiring practices and labor policies, it has failed to directly address the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a crucial juncture in its growth and expansion, the CEO has instructed you to begin introducing the concept of inclusiveness through a diversity  more...
Identifying Your Customers Expectations on-line e-learning cbt (computer based)cd rom ...tly say they would be willing to pay more to be given the opportunity to deal with "real people." The only way to discover what's important to customers is to ask them, and the second lesson of this course shows you how to do just that. You'll learn how to extract the qualitative customer feedback that enables you and your team to focus on delivering the kind of service that delights. Even if  more...
Mentoring On-line on-line e-learning cbt (computer based)cd rom ...ave generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot g s, developing trust, using technology effectively, setting expectations, providing  more...
Initiating Outbound Sales Calls on-line e-learning cbt (computer based)cd rom Initiating Outbound Sales Calls Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the  more...
Completing Inbound Sales Calls on-line e-learning cbt (computer based)cd rom ... course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also learn the steps for making the transition in both one-call and multiple-call closes. You will learn how to determine the best strategies for inbound sales presentations and explore the characteristics of an  more...
Creating a High-Retention Organizational Culture Simulation on-line e-learning cbt (computer based)cd rom Creating a High-Retention Organizational Culture: Simulation One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides  more...
Using Feedback to Improve Team Performance on-line e-learning cbt (computer based)cd rom Using Feedback to Improve Team Performance A crucial component of optimal team performance is the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your  more...
Essential Skills for Admin Support Professionals--Simulation on-line e-learning cbt (computer based)cd rom ...rofessionals is designed to provide participants with the opportunity to practice administrative support skills in a secure, virtual environment before facing the challenge of an actual, real-world scenario. Over the course of the simulation, participants will be tested on the objectives of working effectively to meet your boss's needs, executing common administrative support tasks, maintaining  more...
Lean Tools Techniques for Flow Pull on-line e-learning cbt (computer based)cd rom ...roduction and fulfillment processes and to maximize every opportunity to improve efficiencies and customer satisfaction. By applying Lean tools and techniques, organizations can become more competitive and responsive to customer demands. For example, the Visual Workplace is a Lean tool that uses of clear visuals such as signs, labels, and color-coded markings to keep workers from wasting time  more...
Preparing to Dismiss an Employee on-line e-learning cbt (computer based)cd rom ...do and you're well prepared, the dismissal can provide an opportunity for you to educate other employees, and improve employee morale and productivity. Being well prepared for dismissing an employee allows you to handle the dismissal with integrity and fairness. This course covers the benefits of being properly prepared when dealing with employee dismissals. It also provides the steps to help  more...
Customer Driven Process Improvement Basic Framework on-line e-learning cbt (computer based)cd rom ...ack, whether direct or indirect, gives an organization an opportunity to analyze its operations and processes to find ways to satisfy customers better and to develop a competitive advantage. This course describes these and other benefits and outlines a six-step framework for customer-focused improvement activities, which include identifying customer needs, translating those needs into process  more...
Opportunity Development Simulation on-line e-learning cbt (computer based)cd rom ...Opportunity Development: Simulation In this simulation, you will serve as a sales manager for Koshi Electronics, a manufacturer of business equipment whose product lines run from calculators to multifunction fax units and professional-grade copiers. With a combination of inside and field-sales personnel, Koshi sells its products strictly on a business-to-business level, focusing on three  more...
Trial Balance Adjusting Entries on-line e-learning cbt (computer based)cd rom ... totals for all accounts match. Trial balances provide an opportunity to correct any calculation, recording, or posting errors in the account books. Adjusting entries are then made to record accrued or deferred amounts followed by another trial balance to check equality of debits and credits. Financial statements are also prepared at this stage in the cycle. Finally, all temporary accounts are  more...
Moving from an Operational Manager to a Strategic Thinker Simulation on-line e-learning cbt (computer based)cd rom ...egic Thinker is designed to provide participants with the opportunity to practice strategic thinking skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of acting as a strategic thinker, sustaining competitive advantage, capitalizing on core competencies, becoming a  more...
Implementing SQL Server 2008 Analysis Services Solutions on-line e-learning cbt (computer based)cd rom ...48) SQL Server 2008 Analysis Services gives you the opportunity to take the vast amount of information in your databases and analyze it so that you can use the information to improve your overall business. This course will introduce you to SQL Server 2008 Analysis Services and look at the benefits your business can gain from it. It will also introduce the different types of analysis  more...
Making a Positive Impression in an Internal Interview on-line e-learning cbt (computer based)cd rom ...ion. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions about your work from those who know your work well. You can relax though. Throughout this course you'll be shown how you can leverage your experience and internal knowledge to make a positive impression during your interview. Through techniques for meeting  more...
Negotiation Skills for Sales Professionals Reaching Agreement on-line e-learning cbt (computer based)cd rom Negotiation Skills for Sales Professionals: Reaching Agreement One of the most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who  more...
Cummunicating During Difficult Times on-line e-learning cbt (computer based)cd rom Cummunicating During Difficult Times Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities  more...
From Online Training Directory
So You Want to be a Technical Writer! on-line e-learning cbt (computer based)study at homecourseware ... learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to answer your questions about the profession. In addition, you`ll complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing  more...
Legal Research and Writing on-line e-learning cbt (computer based)study at homecourseware ...ach lesson. Written assignments provide students with the opportunity to sharpen their analytical and writing skills. Direct communication occurs between students and instructor through the classroom setting, e-mail, message board, chat rooms, or phone. Attendance at the live chat is not mandatory, but it has been found to be enjoyable by the students and a great way to interact with the  more...
Writing User Guides on-line e-learning cbt (computer based)study at homecourseware ... the job of the user guide writer. Students will get the opportunity to write several end user pieces. The first four weeks of the class introduce students to the how-to of writing user guides and give an over of this aspect of the technical writing field. The last four weeks of the class will act as a workshop. While additional topics will be discussed, the focus is on writing a major  more...
A Workshop Approach to Mastering RoboHelp Office (Latest Release) on-line e-learning cbt (computer based)study at homecourseware ... Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be  more...
How To Master Staying Positive on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...
The Internet - Applying the Basics to your Business on-line e-learning cbt (computer based)study at homecourseware Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...
Better Public Speaking- A Low Stress Approach on-line e-learning cbt (computer based)study at homecourseware ...to lead if we present ourselves effectively. Much of that opportunity comes through spoken communication. With diligent practice and application of the principles of public speaking and with appropriate management of organization, information, delivery techniques and emotion control, you can become more verbally effective- in both your work and personal lives. All of us have desired many times  more...
Search Engine Marketing Strategies for Small Business Operations - Instructor Led on-line e-learning cbt (computer based)study at homecourseware Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...
Certificate in Technical Writing on-line e-learning cbt (computer based)study at homecourseware Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...
Certificate in Technical Writing for Current Technical Writers on-line e-learning cbt (computer based)study at homecourseware A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...
LBD: Assessment and Instruction on-line e-learning cbt (computer based)study at homecourseware Provides an opportunity to explore the variety of teaching methods, technology, media, resources, and materials that may be used for effective teaching of students with learning and behavior disorders.  more...
ADA Training & Certification Program on-line e-learning cbt (computer based) ... provide qualified individuals with disabilities an equal opportunity to benefit from the full range of employment-related opportunities available to others. The ADA prohibits discrimination in recruitment, hiring, training, promotions, pay, social activities, and other privileges of employment. The ADA also restricts questions that can be asked about an employee disability and requires  more...
Significantly Increase the Value of Any Property--Instructor-Led on-line e-learning cbt (computer based) ...f simple entrepreneurial principles. As with any business opportunity, the potential for profitability in real estate is connected to an ability to identify and capitalize on market segments that have stronger demand. This course will show you how to identify these rental opportunities and to structure the whole rental property experience such that you enjoy higher returns and less tenant  more...
The Entrepreneurship Certificate in Marketing Mastery Program on-line e-learning cbt (computer based) ... real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.  more...
What Inexperienced Homebuyers MUST Know Before They Buy a Home on-line e-learning cbt (computer based) ...ump U Course Buying a home is exciting. For many, it?s an opportunity to make their dreams come true. But it?s also a fairly complicated process with many potential pitfalls. This may be one of the most important financial decisions of your life. You?ll have to keep your cool, develop a plan, and follow it. In this course, that?s exactly what you will do, and experts in real estate will answer  more...
HyperStudio Basics on-line e-learning cbt (computer based) ... provide you with an overview of using HyperStudio and an opportunity to develop both your own hypermedia project and a lesson plan incorporating the use of HyperStudio. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will  more...
Introduction to WebQuests on-line e-learning cbt (computer based) ...a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing  more...
NETS`S - National Education Technology Standards for Students on-line e-learning cbt (computer based) This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the  more...
Bartending at Home-Online on-line e-learning cbt (computer based) ...r star! At the end of the course, you will be offered the opportunity to purchase an Official University Certificate for $39, though this is entirely optional. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge.Class Materials Fee: $18 (optional-flash cards, pour spout, jigger, laminated  more...
Bartending the Easy Way-Online on-line e-learning cbt (computer based) ...cate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though this is not necessary. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge. Each certificate offered through this program is a symbol  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) ...cate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though this is not necessary. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge. Each certificate offered through this program is a symbol  more...
Bloodborne Pathogens on-line e-learning cbt (computer based) ... ensure worker safety. Note that the standard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that ?it is critical that trainees have an  more...
Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing on-line e-learning cbt (computer based) ...refresher requirement. Note that the standard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that "it is critical that trainees have an  more...
Conducting Business in Latin America on-line e-learning cbt (computer based) ...tin America continues to increase, so does the demand and opportunity for individuals who understand this unique region and can successfully conduct business there. Latin America is an evolving economic area that offers great prospects for many U.S. based businesses. This region contains a wealth of natural resources, available labor, and consumer demand for both U.S. products and services.  more...
Customer Service for Bars and Restaurants-Online on-line e-learning cbt (computer based) Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the  more...
Design a Winning Business Based on Your Idea--Instructor-Led on-line e-learning cbt (computer based) ...h and define your target market, analyze your competitive opportunity, plan your marketing strategy, and, ultimately, develop an operating model of the business. Finally, you?ll need to assess whether or not the business is likely to meet your profitability goals?and suggest ways to optimize its chances of success. Your work for each assignment will be reviewed by a Trump University Certified  more...
Design a Winning Business Based on Your Idea--Self-Directed on-line e-learning cbt (computer based) ...h and define your target market, analyze your competitive opportunity, plan your marketing strategy, and, ultimately, develop an operating model of the business. Finally, you?ll need to assess whether or not the business is likely to meet your profitability goals?and suggest ways to optimize its chances of success. Enroll in this online course if you: Have an idea you want to bring to life Need  more...
Expert Certificate Course in Medical Transcription with Work Placement Program on-line e-learning cbt (computer based) ...ed with an array of more than 2500 jobs, it gives you the opportunity to apply for jobs all over the country when you graduate. More than 50 companies have hired our grads, and the US Department of Labor forecasts the annual growth rate of the MT profession to be 21%-35% through 2012. This means a continuation of excellent job potential over the next eight years. Medical transcription is an  more...
Introduction to Writing Speeches and Presentations on-line e-learning cbt (computer based) This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...
Professional Bar Management on-line e-learning cbt (computer based) ...cate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though this is not necessary. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge.Class Materials Fee: $25 (optional-lesson manual, which  more...
Build Your Own BIZ Comprehensive Certificate Complete, Build Your Own BIZ package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based  more...
Adobe 80 Course Online Library Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made. Adobe 80  more...
Practical Grant Writing I with Mentor ... By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work on, they can create a mock application based on a standard format. A brief text is required. In addition, web links to relevant information will be provided. To keep the cost of this course low, interaction will be limited. One hour of  more...
Practical Grant Writing II with Instructor ... By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work on, they can create a mock application based on a standard format. A brief text is required. In addition, the instructor will provide web links to relevant information throughout the course. This course has the same content as Practical Grant  more...
Portfolio to Interview: Landing a Job as a Technical Writer ...tion you will be in the best possible position to use any opportunity that comes your way to get a job as a technical writer. Portfolio to Interview is authored by a 25 year veteran of the technical writing field, with experience in hiring as well as seeking top-level positions. You'll gain from his insight into how interviewers think, how they are trained, and how big corporations approach job  more...
From 123-CBT Computer Based Training
A Primer for Ensuring Accountability on-line e-learning cbt (computer based) "You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability  more...
Conducting the Behavioral-based Interview on-line e-learning cbt (computer based) ...In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the theory that past behavior and performance predict  more...
Essential Sills for Administrative Support Professionals Simulation on-line e-learning cbt (computer based) ...rofessionals is designed to provide participants with the opportunity to practice administrative support skills in a secure, virtual environment before facing the challenge of an actual, real-world scenario. Over the course of the simulation, participants will be tested on the objectives of working effectively to meet your boss's needs, executing common administrative support tasks, maintaining  more...
Employment and Labor Law on-line e-learning cbt (computer based) Management sometimes finds itself in a sensitive position involving the treatment and rights of employees. But how does management legally handle a precarious situation with employees without the legal ramifications exploding in their face? This course is an overview for management about the essentials of employment and labor law. It includes introductions to current federal laws regarding  more...
Workplace Communication Skills on-line e-learning cbt (computer based) ...ur intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions in a  more...
Connecting and Communicating on-line e-learning cbt (computer based) Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale  more...
Internal Consulting Skills on-line e-learning cbt (computer based) ...ich should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and even your best plans will fail.  more...
Professional Selling Over the Phone Closing a Sale on-line e-learning cbt (computer based)cd rom ...e you a a re new to Icon and feel that you have a good opportunity to close an upcoming sale to Kopy Kat Printing, you a a ve asked Maggie to make sure you a a re properly prepared to close the sale. In the second half of this simulation, you will call Roger McAlister at Kopy Kat Printing to close the sale of five new commercial printers for a new store Kopy Kat is opening in two  more...
Principles of Marketing Fundamentals of Marketing on-line e-learning cbt (computer based)cd rom ...ation (1 hour) Identify a target opportunity. Identify the definition of market segmentation. Identify characteristics to consider when implementing a market segmentation strategy. Identify steps of the market segmentation process. Simulation Overview: In  more...
Advanced Six Sigma The Measure Analysis Phases of DMAIC on-line e-learning cbt (computer based)cd rom ...y what needs to be measured in terms of defect, unit, and opportunity. Identify the key activities involved in the Measure Phase. Specify the role of different types of data in the Measure and Analysis phases of DMAIC. Identify the characteristics of a metric system with special focus on DPMO. Identify the guidelines for selecting a good metric system. Identify the benefits of a  more...
Oracle 11i10 Project Foundation Fundametnals Part 6 on-line e-learning cbt (computer based)cd rom ...Sales. Identify the steps to create and modify a sales opportunity in Oracle Sales. Create a project request for sales opportunities. Identify features of Oracle Advanced Product Catalog integration with Oracle Projects. Identify features of lifecycle tracking projects. Sequence the steps for the business flow process of item lifecycle project execution. Audience: The  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and effective strategies for creating security groups, delegating administration and placing and inheriting security policies. L earn To: Identify the  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and effective strategies for creating security groups, delegating administration and placing and inheriting security policies. L earn To: Identify the  more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the security settings for a kiosk and a portable computer, design DNS, RIS and SNMP security, design a network data protection  more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the security settings for a kiosk and a portable computer, design DNS, RIS and SNMP security, design a network data protection  more...
Windows 2000 Network--Designing Security Part 3 Sec Remote Access on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a Windows 2000 network. Design a secure remote access security strategy for an enterprise network. C ontent Emphasis  more...
Windows 2000 Network--Designing Security Part 3 Sec Remote Access on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a Windows 2000 network. Design a secure remote access security strategy for an enterprise network. C ontent Emphasis  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn To: Identify the security threats introduced by Internet connections. Identify the benefits of a firewall. Identify  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn To: Identify the security threats introduced by Internet connections. Identify the benefits of a firewall. Identify  more...
Windows 2000 Network--Designing Security Part 5 Sec Access to Partners on-line e-learning cbt (computer based)cd rom ...ft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security. L earn To: Design a strategy for implementing an authentication method and a secure VPN. Identify the benefits and the security features of Terminal Services, the features of message queuing, and  more...
Designing Cisco Network Service Architectures Part 1 on-line e-learning cbt (computer based)cd rom ...with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video and Integrated Data (AVVID)  more...
BizTalk Server 2000 Part 3 Monitoring Orchestration on-line e-learning cbt (computer based)cd rom ...rocedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics that are located at key points in the course. Learn To • Identify key features of the BizTalk Orchestration Designer environment. • Match the design pages provided by BizTalk Orchestration Designer with their functions. • Differentiate between the  more...
BizTalk Server 2000 Part 4 Components Solutions Troubleshooting on-line e-learning cbt (computer based)cd rom ...erial covered in the previous courses. The learner has an opportunity to use BizTalk's features and tools, manage the four server databases and manage the queues that BizTalk Server 2000 uses. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting contexts of business requirements and considerations. Learn To • Identify key  more...
Economics Foundations of Macroeconomics on-line e-learning cbt (computer based)cd rom ...oundations of Macroeconomics a ? gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. Learn To Describe the relationship between inflation  more...
Interpersonal Communication Listening Skills on-line e-learning cbt (computer based)cd rom ...opriately to speakers. In this program, you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace. Learn To Identify the difference between hearing and listening. Increase your  more...
Excellence in Service Building a Customer Service Team on-line e-learning cbt (computer based)cd rom ...s for reducing your risk of overstepping Equal Employment Opportunity requirements. Identify steps for preparing for an interview. Identify two actions you should take when opening an interview. Identify three ways to gather information during an interview. Identify the guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours) Sequence the  more...
Interviewing Skills Laws Governing the Interview Process on-line e-learning cbt (computer based)cd rom ... and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms associated with each law and learn how to function within the parameters of the law. Learn To: Understand guidelines associated with Equal Employment Opportunity laws.  more...
Human Resource Law Equal Employment Opportunity Law on-line e-learning cbt (computer based)cd rom ...Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity Commission (EEOC) complaint procedure.  more...
360-Degree Feedback Max the Benefits of 360-Degree Feedback on-line e-learning cbt (computer based)cd rom ... Help a high performer find a new opportunity for development. Identify the mentoring resources that should be offered as part of 360-degree feedback. Identify the skills you should teach in a leadership development workshop. Audience HR employees, managers, and senior managers who want to learn how to implement  more...
Leadership Development Goal Setting on-line e-learning cbt (computer based)cd rom ... goals. Using your goal setting skills, you will have the opportunity to help employees manage goal achievement, set goals to meet deadlines, and identify strategic goals for the future. Learn To Successfully define a target to be reached. Rank goals and develop persistence to attain them.  more...
Leadership Development Motivation on-line e-learning cbt (computer based)cd rom ...Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation. Understand the difference between personal and social needs. Choose the best motivator  more...
Employee Performance Managing Difficult People on-line e-learning cbt (computer based)cd rom ...heir specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's turnover rate and meet the release date for a new product. Learn To Address difficult personality  more...
Employee Performance Resolving Conflict on-line e-learning cbt (computer based)cd rom ...ee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict. Explore the harmful and beneficial sides of conflict.  more...
Essentials of Business Law Cyberlaw on-line e-learning cbt (computer based)cd rom ...r meeting is standard procedure and provides employees an opportunity to review basic legal issues in cyberspace. Jessica will ask you a series of questions designed to reinforce your understanding of the subject and prepare you to deal with the issues as they relate to your new position. Unit 2: Conducting Business in Cyberspace (0.5 - 1 hour) Choose established  more...
Brand Management Managing Brand Equity on-line e-learning cbt (computer based)cd rom Brand Management: Managing Brand Equity explains how to manage a brand name, measure brand equity, and manage a brand on a long-term basis. The program also details the steps for creating brand extensions, the techniques for measuring brand equity, and the options for reviving brand equity. Learn To Identify issues to consider when managing a brand name.  more...
Windows NT Server 4 0 Analysis and Optimization on-line e-learning cbt (computer based)cd rom ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Identify the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization. Create a measurement baseline by collecting  more...
Windows NT Server 4 0 Network Analysis and Optimization - Part 1 on-line e-learning cbt (computer based)cd rom ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Analyze network traffic in a Microsoft Windows NT environment. Be introduced to Microsoft Network Monitor, a Windows NT network traffic data capturing and analyzing tool.  more...
Windows NT Server 4 0 Network Analysis and Optimization - Part 2 on-line e-learning cbt (computer based)cd rom ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Analyze and optimize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network. Identify the network traffic generated in various scenarios  more...
Windows NT Server 4 0 Troubleshooting in the Enterprise on-line e-learning cbt (computer based)cd rom ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed networking Components. Identify the registry structure, subtrees  more...
Windows NT Server 4 0 Installation Configuration- Part 1 on-line e-learning cbt (computer based)cd rom ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Install and configure a Windows NT Server. Configure and Manage Hard Disks, Printers and Windows NT Server for Client Computers. Install and configure Internet services and Remote  more...
Windows NT Server 4 0 Installation Configuration - Part 2 on-line e-learning cbt (computer based)cd rom ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Configure Windows NT server for interoperability with a NetWare server. Install and configure Remote Access Service (RAS) on a Windows NT Server and manage RAS. Administer a  more...
Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing on-line e-learning cbt (computer based)cd rom ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS  more...
Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing on-line e-learning cbt (computer based)cd rom ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS  more...
Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access on-line e-learning cbt (computer based)cd rom ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network Address Translation (NAT) and Internet Connection Sharing (ICS). L earn To:  more...
Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access on-line e-learning cbt (computer based)cd rom ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network Address Translation (NAT) and Internet Connection Sharing (ICS). L earn To:  more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS on-line e-learning cbt (computer based)cd rom ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and Windows 2000 multicast support. Participants will also learn how to implement and configure demand-dial routing and a Virtual Private Network (VPN). L earn To:  more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS on-line e-learning cbt (computer based)cd rom ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and Windows 2000 multicast support. Participants will also learn how to implement and configure demand-dial routing and a Virtual Private Network (VPN). L earn To:  more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation on-line e-learning cbt (computer based)cd rom ...k Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will  more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation on-line e-learning cbt (computer based)cd rom ...k Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will  more...
ASP NET Part 3 Web Services Web Apps on-line e-learning cbt (computer based)cd rom ... caching, and authentication. Lastly, the learner has the opportunity to deploy an ASP.NET application. Learn To • Identify features of Web services. • Sequence the steps in the execution of a Web service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web  more...
ASP NET Part 3 Web Services Web Apps on-line e-learning cbt (computer based)cd rom ... caching, and authentication. Lastly, the learner has the opportunity to deploy an ASP.NET application. Learn To • Identify features of Web services. • Sequence the steps in the execution of a Web service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web  more...
CIW Site Designer Part 2 Basic Web Technologies on-line e-learning cbt (computer based)cd rom ...and cascading style sheets. It provides learners with the opportunity to practice working with all of these technologies. Learn To • Identify HTML concepts. • Create page structures with tables and frames. • Identify the uses of metadata tags. • Identify how to use CSS for designing a Web site. • Identify the features of CSS2. Audience The target  more...
Executive Level Leadership Becoming an Executive Leader on-line e-learning cbt (computer based)cd rom ...eting position open, so this meeting with John will be an opportunity for you to demonstrate how prepared you are to move into such a position. If you're able to establish that you have a solid understanding of executive leadership, you'll be interviewed for the position at a later date. John will ask you a number of questions about the roles of executive leaders, how executive level authority  more...
Human Resource Law Series on-line e-learning cbt (computer based)cd rom The Human Resource Law Series includes the following courses: Human Resource Law: Management a a s Role Human Resource Law: Americans with Disabilities Act Human Resource Law: Equal Employment Opportunity Law Human Resource Law: Family and Medical Leave Act Human Resource Law: Fair Labor Standards Act Human Resource Law: Understanding Privacy Rights To review individual course  more...
Communicating with Power and Confidence on-line e-learning cbt (computer based) ...e charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team meetings,  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) ...t scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
Enterprise Analysis and Making a Business Case on-line e-learning cbt (computer based) Enterprise analysis is a key knowledge area in the practice of business analysis. During enterprise analysis, the business analyst identifies business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In  more...
From Banjara Academy
International Graduate Diploma in Counselling Skills IGDCS on-line e-learning cbt (computer based) ...It offers training, counselling, emotional support and an opportunity to serve mankind. As part of its activities, Banjara Academy: * Provides Free Counselling * Offers Diploma in Counselling Skills, Classroom & Online * Publishes books * Provides Career Guidance * Gives Free Lectures on Human Behaviour For further information, please contact: Sreedhar MA Email : coordinator.  more...
From Leadership Management Institute
LMI Webinar Series on-line e-learning cbt (computer based)group study and discussion Today more than ever we need to perform smarter, faster and more focused. Discover how to tap into 10% more of your potential and create 400% return on effort. This special webinar will explore the techniques that LMI has used for over 40 years that you can put into practice to get immediate results. Learn the LMI value Uncover your productivity challenges Identify ways to become more  more...
From B. F Environmental Consultant Inc
Energy Audit and Auditor Training Certification Program on-line e-learning cbt (computer based)study at homecoursewareself directedcd rome-bookDVDworkshop / seminarcomputer lab B. F. Environmental Consultants Inc has collaborated with a leading energy audit company to help train energy auditors. The training program provides an introduction to residential and commercial energy training and the educator offers a certification program. The energy training programs are provided online so you can learn in your free time from the comfort of home and are specifically  more...
Building Analyst Quick Start Program BPI BA Certification on-line e-learning cbt (computer based)study at homeself directede-book This Building Performance program was developed and written in partnership with nationally recognized building science experts. The two online courses are full of scientific facts, interactive exercises, pictures, videos, graphics, and information and the courses are recognized by North American Technician Excellence and Building Performance Institute for continuing education hours. In addition to  more...
From Corexcel
Equal Employment Opportunity on-line e-learning cbt (computer based)study at homeself directed The online course Equal Employment Opportunity covers many of the Major Employment Laws, Anti-discriminatory regulations, and Equal Opportunity issues employers have to be conscious of when hiring, promoting, and firing employees. This course is a must for any professional in the Human Resources field. Target Audience: This course is designed for adult learners.  more...
Project Management Team Leadership on-line e-learning cbt (computer based)study at homeself directed ...anagement arena have a great degree of responsibility and opportunity to create and exhibit leadership abilities. The online course, Project Management Team Leadership, first covers the roles and responsibilities of the team leader, particularly their responsibility with respect to project stakeholders. Next, the course covers how project management team leaders can create a positive team  more...
Strategic Marketing for Entrepreneurs on-line e-learning cbt (computer based)study at homeself directed The online course, Strategic Marketing for Entrepreneurs, course reviews issues that a business owner faces while starting a new venture. Questions about marketplace acceptance that all entrepreneurs face are highlighted and answered. Are you starting a new company or venture? If yes, this course contains vital information that can help propel you into a successful business opportunity. Target  more...
Budgeting in a Nonprofit Organization on-line e-learning cbt (computer based)study at homeself directed ...scussed including capital budgets, cash flow budgets, and opportunity budgets. Also, learning how nonprofit organizations use different budgeting techniques to handle operating challenges is also covered. When working in a nonprofit environment, budging is essential to the success of the program! Target Audience: This course in intended for adults seeking to gain a basic understanding of  more...
From Pitman Training Centre Notting Hill
Management Studies Award BTEC Level 5 ...d mentor who will help you make the most of this training opportunity. In addition, your learning programme will be customised to reflect your real-life work situation. And enrolment automatically includes membership of the Institute Of Leadership & Management (ILM) and on graduation you automatically qualify for membership of the Chartered Management Institute. There is so much to  more...
From Minutes-Matter LLC
BLS For Health Care Providers AHA Online Part 1 with Skills Test on-line e-learning cbt (computer based)with skills test out for AHA card ...ion of the course material and then you will be given the opportunity to print your 'Certificate of Completion'. You will need to bring the physical copy of your 'Certificate of Completion' with you to the Skills Assessment. So please make sure to print one. Please note: your instructor will not be able to issue an AHA completion card if you do not have your certificate of completion  more...
ACLS Healthcare Provider Cleveland Ohio With AHA Card on-line e-learning cbt (computer based)skills test check out for AHA 2 year card ...ion of the course material and then you will be given the opportunity to print your 'Certificate of Completion'. You will need to bring the physical copy of your 'Certificate of Completion' with you to the Skills Assessment. So please make sure to print one. Please note: your instructor will not be able to issue an AHA completion card if you do not have your certificate of completion  more...
EKG Online with Personal Coaching on-line e-learning cbt (computer based)can add personal coaching ...e successfully completed the course you will be given the opportunity to print a "Certificate of Completion" for your records. Thank You, Joni Nowak RN/ CCRN Education Director Minutes-Matter LLC 14837 Detroit Rd. Lakewood, OH 44107 216. 482. 9713 Course outline: * Part 1: Introduction to the Cardiac Cycle - Presents a basic rhythm understanding and correlation  more...
From Serebra Learning Corporation
Applying Your Field Sales Approach on-line e-learning cbt (computer based) A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers'  more...
Initiating Outbound Sales Calls on-line e-learning cbt (computer based) Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and  more...
Completing Inbound Sales Calls on-line e-learning cbt (computer based) ... course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also learn the steps for making the transition in both one-call and multiple-call closes. You will learn how to determine the best strategies for inbound sales presentations and explore the characteristics of an  more...
Cross-selling in a Customer Service Call on-line e-learning cbt (computer based) If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing  more...
Internal Consulting Skills on-line e-learning cbt (computer based) ...ich should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and even your best plans will fail.  more...
Project Lifecycles and Stakeholders on-line e-learning cbt (computer based) Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might "fast  more...
Project Management for Non-Project Managers Simulation on-line e-learning cbt (computer based) ...ect Managers is designed to provide participants with the opportunity to practice project management skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of transitioning to project manager, managing an imposed project team, demonstrating effective leadership,  more...
Self-empowerment Managing from Within on-line e-learning cbt (computer based) Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and  more...
Dealing with Conflict in the Workplace Simulation on-line e-learning cbt (computer based) ...ict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting it to work for good. Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared. Above and beyond all the skills you can possibly learn for coping  more...
Effective Feedback for Employees and Colleagues Simulation on-line e-learning cbt (computer based) ... Colleagues Simulation will provide participants with the opportunity to develop the skills necessary to effectively communicate feedback to their employees, colleagues, and bosses and overcome barriers common to the process of providing feedback. Over the course of four scenarios, learners will be exposed Individuals aiming to improve their performance at work by making effective use of the  more...
Effective Use of Feedback for Teams Simulation on-line e-learning cbt (computer based) ...f Feedback for Teams Simulation will provide you with the opportunity to develop the skills necessary to effectively communicate feedback to your coworkers and direct reports and overcome barriers common to the process of providing effective feedback. Over the course of three scenarios, you will be exposed to several situations common to the act of giving feedback and each requiring thoughtful  more...
Transitioning From Technical Professional to Management on-line e-learning cbt (computer based) ... Management Simulation will provide participants with the opportunity to develop these and other skills as they climb the ladder into management. As a software installation team leader for B Wind Software, Inc., developers of professional grade digital video editing platforms, the participant stands next in line for a promotion to department manager. Yet success isn't quite assured. Other  more...
From Technical Professional to Leadership Simulation on-line e-learning cbt (computer based) ... Leadership Simulation will provide participants with the opportunity to develop these skills and others as they continue their managerial development. As newly promoted Software Development Managers for B Wind Software, Inc., developers of professional-grade digital video editing software, participants will be tasked with overseeing the developmental committee responsible for conceiving and  more...
e-Mentoring on-line e-learning cbt (computer based) ...ave generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and proteges, developing trust, using technology effectively, setting expectations, providing  more...
Lead and Communicate Effectively as a New Manager on-line e-learning cbt (computer based) Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very  more...
Delegation Basics on-line e-learning cbt (computer based) Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare  more...
The Personal Approach in Delegation on-line e-learning cbt (computer based) Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover  more...
Managing the Delegated Environment on-line e-learning cbt (computer based) Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management,  more...
Affirmative Action and the EEO HRCI PHR on-line e-learning cbt (computer based) ...those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources  more...
EEO and Affirmative Action HRCI PHR on-line e-learning cbt (computer based) ...those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management and provides testing and certification services. As a human resources  more...
Sexual Harassment in the Workplace HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society  more...
Employee Relations HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification  more...
Introduction to Economics Foundations of Macroeconomics on-line e-learning cbt (computer based) With the basics of microeconomics in place, Foundations of Macroeconomics gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. This course is aimed at Managers, Directors, and  more...
Communicating with Power and Confidence on-line e-learning cbt (computer based) ...e charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team meetings,  more...
Advanced Administrative Support Simulation on-line e-learning cbt (computer based) ... promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to her constructive criticism. Also, you will need to deal with this criticism like a professional. After the meeting, maintaining a positive attitude and avoiding the influence of negative people are among the challenges you'll face. If  more...
Define the Six Sigma Opportunity on-line e-learning cbt (computer based) ...ovide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those processes that will reap the greatest corporate benefit from Six Sigma projects. Besides being given guidelines for establishing an improvement opportunity, you'll learn specific methods for capturing the voice of the customer, and how to use the Kano model to discern and categorize those  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) ...t scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
Rightful Termination on-line e-learning cbt (computer based) ...erformance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the best way to avoid firing an employee is to do a good job of hiring and managing performance. Therefore, you will learn how to prevent this unpleasant task by interviewing effectively, and by using progressive discipline. This SkillSoft product has been reviewed by  more...
Americans with Disabilities Act ADA on-line e-learning cbt (computer based) ... to make sure that people with disabilities have an equal opportunity to apply for jobs and work in positions for which they are qualified, have equal access to benefits and privileges, and have an equal opportunity to be promoted once they are working. The course outlines how employers can ensure that they are ADA-compliant and informs them of the consequences of failing to comply with the  more...
Equal Employment Opportunity EEO on-line e-learning cbt (computer based) ...tion. In this course, you will learn the Equal Employment Opportunity laws that prohibit unfair discrimination in the workplace and how these laws apply to you. This course will educate you on how to avoid discrimination in the recruiting and hiring process, and what occurs when a discrimination charge has been filed. This SkillSoft product has been reviewed by the Employment Practice Group of  more...
Business Contact Manager with Outlook 2007 on-line e-learning cbt (computer based) Microsoft Outlook 2007 with Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing  more...
Outlook 2003 and Business Contact Manager on-line e-learning cbt (computer based) To demonstrate how to use Outlook 2003 with Business Contact Manager Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003  more...
Growing with Technology - Level 5 on-line e-learning cbt (computer based) Growing with Technology ? Level 5 covers the concepts related to the computer and its history. The course uses graphics and animations to effectively teach the learner the concepts related to typing and drawing. It also provides the learner the opportunity to use word processors, databases, spreadsheets, presentations, and Internet browsers. This series is intended for children in kindergarten to  more...
Growing with Technology - Level 2 on-line e-learning cbt (computer based) This course introduces children to technology through engaging graphics and animations. This course will introduce the learner to the computer and its history. It will familiarize the learner with typing and drawing. It will also give the learner the opportunity to use word processors, databases, spreadsheets, presentations, and Internet browsers. Grade 2 children (8 years old).  more...
Customer Service : CARE Brain-teasers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an  more...
Managing People: Motivating your Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. This course will help you understand what motivates members of your team. It will help you analyse how to work with each person to improve their performance and realise their  more...
Organisational Communication : Discrimination on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In our everyday lives, there are people facing discrimination and prejudice merely because they are different in some way from the majority. These differences may be the colour of someone's skin, ethnic origin, their sexual orientation, their gender, their religion or they may have some kind of disability. Equal Opportunities is about getting rid of inequality and unfairness so that everyone has  more...
Presentation Skills : Handling Questions on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling those tricky question sessions. It will help you to prepare effectively and to respond to each question with the respect and skill it deserves. Achieving success in question and answer sessions will help you  more...
Face to Face Communications : Effective Questioning on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course focuses on the art of questioning. It examines the difference between open and closed questions and when to use them for best effect. It demonstrates how to use strategic questioning techniques to defuse a difficult situation,  more...
Face to Face Communications : Face to Face Role Play on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation Developing excellent communication skills requires investment, but the  more...
Employee Performance: Managing Difficult People on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's  more...
Employee Performance: Resolving Conflict on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members.  more...
Microsoft Windows NT Server 4.0 Analysis and Optimization on-line e-learning cbt (computer based) This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...
Microsoft Windows NT Server 4.0 Network Analysis and Optimization - Part 1 on-line e-learning cbt (computer based) This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...
Microsoft Windows NT Server 4.0 Network Analysis and Optimization - Part 2 on-line e-learning cbt (computer based) This is the fourth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...
Troubleshooting Microsoft Windows NT Server 4.0 in the Enterprise Environment on-line e-learning cbt (computer based) This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...
Installing and Configuring Microsoft Windows NT Server 4.0 in the Enterprise Environment - Part 1 on-line e-learning cbt (computer based) This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...
Installing and Configuring Microsoft Windows NT Server 4.0 in the Enterprise Environment - Part 2 on-line e-learning cbt (computer based) This is the final course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a  more...
Microsoft Windows 2000 Network - Designing Security Part 1: Security Planning on-line e-learning cbt (computer based) This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and  more...
Microsoft Windows 2000 Network - Designing Security Part 2: Securing Local Networks on-line e-learning cbt (computer based) ...ft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the security settings for a kiosk and a portable computer, design DNS, RIS and SNMP security, design a network data protection  more...
Microsoft Windows 2000 Network - Designing Security Part 3: Securing Remote Access on-line e-learning cbt (computer based) This is the third course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network.  more...
Microsoft Windows 2000 Network - Designing Security Part 4: Securing Internet Access on-line e-learning cbt (computer based) This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from  more...
Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners on-line e-learning cbt (computer based) This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 1: TCP/IP and Addressing on-line e-learning cbt (computer based) This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 2: Remote Access on-line e-learning cbt (computer based) This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs on-line e-learning cbt (computer based) This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth on-line e-learning cbt (computer based) Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network  more...
Switch Technology on-line e-learning cbt (computer based) Module 1 starts with a discussion of switch technology. It begins by comparing and contrasting bridges and switches and then discusses todaya s switching technology in more detail. Lesson 2 reviews the use of redundant network links and their potential for negative impact on a network. Lesson 3 defines how active loops are avoided with a mature but reliable Spanning Tree Protocol. In addition  more...
Frame Relay Connections on-line e-learning cbt (computer based) This module delves into frame relay a fast and reliable WAN transmission method. Frame relay technology is full of acronyms and Lesson 1 explains many of these terms. Lesson 2 provides an overview of the setup process and gives the students an opportunity to configure and verify a frame relay connection.  more...
Designing Cisco Network Service Architectures Part 1 on-line e-learning cbt (computer based) This is the first in a four-part curriculum that prepares the learner to take the Designing Cisco Network Service Architectures (ARCH) v1.0 exam. The course starts with an overview of the Cisco AVVID network. It then gives in-depth coverage to the design of Enterprise Campus networks and Enterprise Edge networks. The instruction is solidly supported with real-world scenario examples and the  more...
Employee Performance: Managing Difficult People on-line e-learning cbt (computer based) In "Employee Performance: Managing Difficult People " you will learn to develop the skills needed to address a difficult person according to their specific behavior. In this course you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the  more...
Employee Performance: Resolving Conflict on-line e-learning cbt (computer based) In "Employee Performance: Resolving Conflict " you will learn the strategies and tactics necessary for effective conflict resolution. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself between employees and among team members.  more...
Microsoft Windows 2000 Network - Designing Security Part 1: Security Planning on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and  more...
Microsoft Windows 2000 Network - Designing Security Part 2: Securing Local Networks on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the security settings for a kiosk and a portable computer, design DNS, RIS and SNMP security, design a network data protection  more...
Microsoft Windows 2000 Network - Designing Security Part 3: Securing Remote Access on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the third course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network.  more...
Microsoft Windows 2000 Network - Designing Security Part 4: Securing Internet Access on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from  more...
Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 1: TCP/IP and Addressing on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the first course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 2: Remote Access on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network  more...
Introduction to ASP.NET Part 3: Web Services and Web Applications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state  more...
Understanding Color Basics on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course was designed to teach anyone involved in graphic communications, the basics of color reproduction. The course has any easy to use interface and bookmark feature that lets you return to course right where you left off. The course features full sound and video and all the text is also in a scroll window for those without audio capabilities. The course is full with interactive color  more...
Microsoft BizTalk Server 2000: Part 3 - Monitoring and Orchestration on-line e-learning cbt (computer based) This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics  more...
Microsoft BizTalk Server 2000: Part 4 - Components, Solutions, and Troubleshooting on-line e-learning cbt (computer based) This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect it presents a type of practical application of much of the  more...
Novell GroupWise 5.5 User Fundamentals on-line e-learning cbt (computer based) This course is designed to provide participants with the skills needed to effectively use Novell GroupWise in their day-to-day work. The course provides participants with an opportunity to learn about message address book calendar and document management. Participants will also learn how to use Novell GroupWise remotely.  more...
CIW Site Designer Part 2: Basic Web Technologies on-line e-learning cbt (computer based) This second course in the series teaches about Web technologies including HTML tables HTML frames metadata and cascading style sheets. It provides learners with the opportunity to practice working with all of these technologies.  more...
Introduction to ASP.NET Part 3: Web Services and Web Applications on-line e-learning cbt (computer based) This is the final course in a three part series that covers Web services and enhancing the functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality technologies such as state  more...
Microsoft Exchange 2000 - Technical Overview on-line e-learning cbt (computer based) This course is designed to acquaint participants with Microsoft Exchange 2000a s many technical improvements. This course provides participants with an opportunity to learn new features and enhancements within Microsoft Exchange 2000 identify key technical characteristics of the software and describe its functionality.  more...
Interviewing Skills: Laws Governing the Interview Process on-line e-learning cbt (computer based) In Interviewing Skills: Laws Governing the Interview Process participants are taught how to comply with laws regarding employee interviewing and selection including those treating equal employment opportunity pregnancy discrimination disabilities and immigration status. They explore the provisions guidelines and terms associated with each law and learn how to function within their parameters.  more...
Human Resource Law: Equal Employment Opportunity Law on-line e-learning cbt (computer based) ...Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition this program addresses employer defenses to discrimination claims grounds for employee cases and the Equal Employment Opportunity Commission (EEOC) complaint procedure. This  more...
Interpersonal Communication: Listening Skills on-line e-learning cbt (computer based) Interpersonal Communication: Listening Skills teaches you how to develop the skills you need to be a critical listener and how to respond appropriately to speakers. In this program you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace.  more...
Leadership Development: Goal Setting on-line e-learning cbt (computer based) In Leadership Development: Goal Setting you will develop an understanding of how to set specific and measurable goals. Using your goal setting skills you will have the opportunity to help employees manage goal achievement set goals to meet deadlines and identify strategic goals for the future.  more...
Leadership Development: Motivation on-line e-learning cbt (computer based) In Leadership Development: Motivation you will develop the skills needed to enhance employee and team motivation. Throughout the simulations you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles.  more...
From International Career Institute
Counselling Psychology Course ...opportunity to interact with and learn from very successful, highly qualified and experienced professionals. It also allows you to enter one of the fastest growing professions. How will you benefit? - Fast track your career as a counsellor - Learn the inside secrets of how to become a counselling pro in months not years! - Study a counselling course that was designed in conjunction  more...
From Education Systems
Get Paid To Travel on-line e-learning cbt (computer based) If you love to travel and enjoy working with individuals, tour directing and guiding may be the career for you! As a professional tour director, you are hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there s plenty of opportunity  more...
From International Management Forum (IMF)
e-Security study at home How to arm your organisation against increasing e-Security Risks! The more our business depends on the Internet, the more we need to protect it against hackers, terrorists, organised crime and foreign intelligence. During this highly topical distance learning course, consisting of nine lessons, the authors will look at how systems are typically penetrated, what steps can be taken to handle such  more...
From Sessions College for Professional Design
Advanced Layout Design on-line e-learning cbt (computer based)study at homeself directed Take your layout skills to the next level by studying advanced concepts in page design. Students explore how to use esoteric composition and typography and color to create layout designs that attract attention and challenge the viewer. Open-ended projects provide maximum opportunity for portfolio development.  more...
flash & typography on-line e-learning cbt (computer based)study at homeself directed To capture your target audience, you sometimes need to create motion on your page. You can add interest with animated graphics, of course, but don't forget that type can move, too. And Macromedia Flash is probably the most effective and the most widely used tool for adding movement. This course teaches you how to turn type into high quality motion graphics, adding visual excitement to your  more...
golive basics on-line e-learning cbt (computer based)study at homeself directed Looking to create beautiful Web sites, without all that tedious coding? Look no further! Just about anything you can publish on the Web, you can create in Adobe GoLive. In this 6-lesson course, you'll gain a strong working knowledge of GoLive, from FTPing basic Web pages to creating advanced layouts, using frames, implementing CSS, adding multimedia files, and more. You'll be surprised at how  more...
From OCAI Online
Organizational Culture Change Training class 2 January 2012 ...with a positive energizers. Don't miss out on this unique opportunity. You want to start fresh after the holidays, energizing your workplace? Join now! You can find this comprehensive online video training at organizationalculturechange. This content-packed online video training includes all materials (18 videos, 12 hours of practical "how-to" learning, 5 essays including Positive  more...
From Holistic Arts Institute
Holistic Health Practitioner study at homeself directedcd rome-bookDVDbook ...Institute offers. The individualized program provides the opportunity for unique and authentic self-expression both personally and professionally. By developing your own program, you can demonstrate what is truly important to you, what you really care about, and what you really want in your life. When your actions are aligned with your intent, you are well on your way to manifesting success and  more...
From JED New Media inc.
Doing Business in Japan on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Are you anxious to prevent major social blunders as you develop a Japanese business partnership? Western ways may prove to be a handicap in this milieu. Now is the perfect time to absorb accurate and essential information on Japanese business culture and practices. This is a 40-minute online tutorial that is useful for individuals as well as in group learning environments.  more...
Considering an MBA? on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Thinking of applying for a Masters in Business Administration (MBA)? Make an informed decision. Gain an understanding of the potential advantages and disadvantages of the many MBA options that exist and the potential costs of programs. Find out how to effectively prepare in order to gain successful admission. This is a 40-minute online tutorial.  more...
From Corporate Sales Coaches, LLC
Establishing Credibility and Trust for Sales Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients. Audience:  more...
From Management Development Specialists, LLC
The ROAR Model of Process Improvement self directed ... service. If you have one customer complaint, there is an opportunity to improve your processes. Process improvements do not have to be huge to create improvements in customer satisfaction, lower costs or increased profits. This course runs 1 hour and 8 minutes and is available in Audio, Flash and PDF Manual versions. The Participant Materials include worksheets, Review Exercises with answer  more...
From HRD Services
HND Travel and Tourism Management on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookcomputer lab ...ical skills in the workplace. Full-time learners have the opportunity to do this through formal work placements or part-time employment experience. The qualification prepares learners for employment in the travel and tourism sector and will be suitable for learners who have already decided that they wish to enter this area of work. Some adult learners may wish to make the commitment  more...
From Fog City Consulting LLC
Spring Special 11Valuable Applicable Self Paced PM Courses - 11 PDUs for ONLY 85 ...within the each course will improve each studenta ™s opportunity to advance in their career. You can earn 1 PMI PMP Recertification PDU per session for ONLY $9. 95! Here is the current Course Catalog: Communicating to Executives 8 Steps to On Time & On Budget Project Delivery 5 Steps to Increase the Productivity & Success of Your Virtual Project Team Managing  more...
From ProTrain Online
(ISC)2 CISSP and SSCP on-line e-learning cbt (computer based)study at homeself directed Developed and maintained by the International Information Systems Security Certification Consortium (ISC)2, CISSP is a premium, vendor-neutral certification that recognizes mastery of an international standard for information security and understanding of a Common Body of Knowledge (CBK). The CISSP course provides you with the knowledge and skills to pass the CISSP certification, after which you  more...
From The Character and Self-Esteem (C. A. S. E.) Institute
10 Week Online Certified Life Coach Training ...that works for you. This is a convenient and flexible opportunity that will allow you to train with freedom. This exceptional learning format blends online training and guidance from the trainer. You don't have to disrupt your personal or professional life. You can access your training materials 24 hours a day from anywhere in the world! Through this opportunity you will be in a  more...
Become a Certified Life Coach in 10 Weeks on-line e-learning cbt (computer based)study at homeself directed ...e to guide you. Through our programs you will have an opportunity to train anytime according to your schedule. Through The Character and Self-Esteem Institute you will also have a e-library and access to personalized mentoring. We will provide you with all that you need to launch your own life coaching business. You will learn strategies to up-level your life, and the lives of others.  more...
From Medical Tourism Training, Inc
Essential Skills for Working with Upset Customers The a Working with Upset Customersa course will provide you with practical business tools avoid or defuse negative situations as well as restoring business relationships following a harmful experience. Through the use of narrative, audio and video clips including various examples of what to do and what to avoid doing, you will learn skills that you can apply in your career to foster better  more...
From Service Strategies
Support Representative - Online on-line e-learning cbt (computer based) ...rs, service representatives have a unique and challenging opportunity to influence customer perception and loyalty. In today's competitive market, superior customer service is critical to continued success for any service organization. In this course, participants learn and practice essential skills through real world exercises and group activities to ensure skill transfer to the job and  more...
From Wellness Professionals at Work
SELF DEVELOPMENT THROUGH CREATIVE WRITING Do you enjoy writing? Would you like to unleash your creative potential and discover more about yourself? This home-study course offers you the opportunity to develop different ways of accessing your inner self and creatively expressing what you find. You can choose to express your words through prose, poems, fiction, autobiography, journaling or any other written form.  more...
From Wavelength
Wavelength's Instructional Design for Senior Professionals Online [IDSP Online] Certificate Course on-line e-learning cbt (computer based)study at homegroup study and discussionself directed ...rn best when they collaborate. This forum provides you an opportunity to do just that. 8. Monthly quizzes to assess your learning. 9. Course design as per instructional design principles. 10. Active support through email and telephone. 11. Clear, simple-to-use, and efficient interface. 12. High-quality graphics. 13. Continuous grading and evaluation, ensures that you learn all the  more...
Wavelength's Instructional Design and Content Writing Online [IDCWC Online] Certificate Course on-line e-learning cbt (computer based)study at homegroup study and discussionself directed ...rn best when they collaborate. This forum provides you an opportunity to do just that. 8. Monthly quizzes to assess your learning. 9. Final Project, which you shall be submitting online in form of in-process assignments for feedback and guidance. 10. Course design as per instructional design principles. 11. Active support through email and telephone. 12. Clear, simple-to-use, and  more...
From Coaching Ourselves
Ten Ways to Release Change Author: Alan Engelstad Is it time to change how you go about change? Organizations frequently embark on large-scale change endeavors when minimalist interventions may in fact help them quickly achieve their goals and at no added cost. This topic presents ten such methods to release change within your organization. These methods will stimulate you to reframe how you approach change and  more...
Silos and Slabs In Organizations Author: Henry Mintzberg Many of todaya ™s organizations are highly-structured and complex which can make communicating and getting the job done difficult. We look at two characteristics of their formal structures - silos and slabs - and the challenges these present to managing, and investigate ways to manage across and beyond them. This topic will provide you with an opportunity to:  more...
The Rewards of Recognition ...ganization is one of these, you should see this as a huge opportunity. Statistically, your competition probably hasna ™t figured this out, so you still have time! Take recognition seriously and the result will be increased motivation, greater acceptance for ongoing change, and improved organizational performance. The objectives of this session are to: * Appreciate the importance of  more...
Reflection Author: Jonathan Gosling How often do you wonder not just about what happened, but why it happened and how it differs from other happenings? Todaya ™s session introduces the importance of reflection in managerial work. Reflection is about getting the meaning from everyday experiences where managers may too easily allow a doinga ™ to drive out a thinkinga ™; and a  more...
Beyond Bickering ...ity, and staff turnover. In this topic, you will have the opportunity to investigate some issues which may be contributing to bickering within your workplace and to develop solutions to minimize them. Todaya ™s session will provide you with an opportunity to: * Understand that there is a real cost to your organization and yourselves if you allow petty differences to interfere  more...
From Pimt Technologies
net training java training ...l precious clients. PIMT Technologies will provide you an opportunity to work with the team of Software Developers, under the guidance of project managers. The training includes both class room training and once you learn the language and database, you will put on the project. Our core focus is to make the students well verse with the different cycles of Software Development and to provide them  more...
From Mahesh FoReX
LEARN AND EARN IN FOREX TRADING 100 guarantee for u r principal amount LEARN+INVEST+EARN= PROFIT Pls dont invest u r hard earned money in any company and wait for their returns. My personnel advice is to learn the Forex trading on your own and do the trading and take the profit. Trading is a very simple process. Earlier i was also very interested in investing in companies and many MLMs. Later i learnt the trading on my own and now im successfully doing the trade on  more...
From Samhita IT
FREE Training and Placement Opportunity for CPT OPT H1B Consultants ...Opportunity for CPT / OPT / H1B Consultants We provide Training for below courses: COURSES OFFERED: - Adobe Flex 3. 0, - Coldfusion MX 8. 0 - PHP 5. 0 (Windows a LAMP) - ARS Remedy a ITSM, CMDB - OBIEE - PEGA Microsoft Technologies a .NET 3. 5 a Biztalk Server 2009 a Sharepoint Server a SQL Server (SSIS, SSRS,  more...
From Rukshi Career Academy (p) Limited
CMA-USA Review Program instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedbookcomputer lab ...d, in its efforts to reach people to get them such a rare opportunity offer CMA review programs at a very minimum cost Interested candidates may visit their website: http://www/ rukshica. com Kindly find below our contact details. Mobile No : 09940144555 Landline No : 044-24311384/ 85 email ID : careerinfo@rukshica. com website : www. rukshica. com With Warm Regards,  more...
From VAClassroom
Virtual Pathways Virtual Start-up Guide No more wondering if youa ™ve found the right opportunity or if you have what it takes to be successful; no more sleepless nights worrying that youa ™ll never find work, no more sitting around at home feeling life is passing you by because ita ™s all here: everything you need to make a smooth, confident start on your recession-proof Virtual Assistant business.  more...
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