Online Opportunity eLearning

Building Your Influence as a Leader Building Your Influence as a Leader Why is it so hard to get people to agree to a good idea? Why are some leaders constantly faced with challenges and objections? Reaching agreement as a leader does not mean you should manipulate or force people to accept your ideas and accomplish your objectives; there are ethical ways for leaders to successfully build influence. Leaders attempting to  more...

Becoming a Manager Leading and Communicating ...ciently interested in their development, to give them the opportunity to learn new skills. Effective communication is at the heart of most successful businesses. Being a manager means that you need to be at the center of everything. There will be people from whom you need information, and those who need information from you; some will be inside the organization, and others will be  more...

Affirmative Action and the EEO HRCI PHR ...those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources  more...

Employment Relations HRCI PHR ...and individual rights and relations, and Equal Employment Opportunity (EEO) complaints. In the area of employment rights, you will learn about employee rights legislation, employer and labor regulations, and the process for filing EEO complaints. This course will also help you understand methods for creating positive employee relations and techniques for assessing and analyzing employee  more...

Bloodborne Pathogen Awarenss ...rne Pathogen standard require an employer to allow for an opportunity for interactive questions and answers with the person conducting the training session. Employers may use a variety of methods to meet the intent of the standard. As an example, OSHA has previously stated that an employer can meet OSHA's requirement for trainees to have direct access to a qualified trainer by providing a  more...

Decision Making The Fundamentals ...ologist and author, once said, 'Freedom is not merely the opportunity to do as one pleases; neither is it merely the opportunity to choose between set alternatives. Freedom is, first of all, the chance to formulate the available choices, to argue over them and then the opportunity to choose.' It's been estimated that most human beings make thousands of decisions in the course of an average day,  more...

Understanding the Americans with Disabilities Act ADA ...ees to ensure that people with disabilities have an equal opportunity to apply for jobs and work in positions for which they are qualified, have equal access to benefits and privileges, and have an equal opportunity to be promoted once they are working. The course outlines the manager s role in ADA compliance and explores the potential consequences of failing to comply with the ADA s  more...

Managing from Within Self-empowerment Managing from Within: Self-empowerment Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you  more...

Equal Employment Opportunity Discriminatory Practices in Hiring ...Opportunity & Discriminatory Practices in Hiring Think about the last time you conducted an employment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair  more...

Workplace Diversity Awareness Simulation ...l design firm. Though the company complies with all equal opportunity hiring practices and labor policies, it has failed to directly address the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a crucial juncture in its growth and expansion, the CEO has instructed you to begin introducing the concept of inclusiveness through a diversity  more...

Identifying Your Customers Expectations ...tly say they would be willing to pay more to be given the opportunity to deal with "real people." The only way to discover what's important to customers is to ask them, and the second lesson of this course shows you how to do just that. You'll learn how to extract the qualitative customer feedback that enables you and your team to focus on delivering the kind of service that delights. Even if  more...

Mentoring On-line ...ave generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot g s, developing trust, using technology effectively, setting expectations, providing  more...

Initiating Outbound Sales Calls Initiating Outbound Sales Calls Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the  more...

Completing Inbound Sales Calls ... course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also learn the steps for making the transition in both one-call and multiple-call closes. You will learn how to determine the best strategies for inbound sales presentations and explore the characteristics of an  more...

Creating a High-Retention Organizational Culture Simulation Creating a High-Retention Organizational Culture: Simulation One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides  more...

Using Feedback to Improve Team Performance Using Feedback to Improve Team Performance A crucial component of optimal team performance is the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your  more...

Essential Skills for Admin Support Professionals--Simulation ...rofessionals is designed to provide participants with the opportunity to practice administrative support skills in a secure, virtual environment before facing the challenge of an actual, real-world scenario. Over the course of the simulation, participants will be tested on the objectives of working effectively to meet your boss's needs, executing common administrative support tasks, maintaining  more...

Lean Tools Techniques for Flow Pull ...roduction and fulfillment processes and to maximize every opportunity to improve efficiencies and customer satisfaction. By applying Lean tools and techniques, organizations can become more competitive and responsive to customer demands. For example, the Visual Workplace is a Lean tool that uses of clear visuals such as signs, labels, and color-coded markings to keep workers from wasting time  more...

Preparing to Dismiss an Employee ...do and you're well prepared, the dismissal can provide an opportunity for you to educate other employees, and improve employee morale and productivity. Being well prepared for dismissing an employee allows you to handle the dismissal with integrity and fairness. This course covers the benefits of being properly prepared when dealing with employee dismissals. It also provides the steps to help  more...

Customer Driven Process Improvement Basic Framework ...ack, whether direct or indirect, gives an organization an opportunity to analyze its operations and processes to find ways to satisfy customers better and to develop a competitive advantage. This course describes these and other benefits and outlines a six-step framework for customer-focused improvement activities, which include identifying customer needs, translating those needs into process  more...

Opportunity Development Simulation ...Opportunity Development: Simulation In this simulation, you will serve as a sales manager for Koshi Electronics, a manufacturer of business equipment whose product lines run from calculators to multifunction fax units and professional-grade copiers. With a combination of inside and field-sales personnel, Koshi sells its products strictly on a business-to-business level, focusing on three  more...

Trial Balance Adjusting Entries ... totals for all accounts match. Trial balances provide an opportunity to correct any calculation, recording, or posting errors in the account books. Adjusting entries are then made to record accrued or deferred amounts followed by another trial balance to check equality of debits and credits. Financial statements are also prepared at this stage in the cycle. Finally, all temporary accounts are  more...

Moving from an Operational Manager to a Strategic Thinker Simulation ...egic Thinker is designed to provide participants with the opportunity to practice strategic thinking skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of acting as a strategic thinker, sustaining competitive advantage, capitalizing on core competencies, becoming a  more...

Implementing SQL Server 2008 Analysis Services Solutions ...48) SQL Server 2008 Analysis Services gives you the opportunity to take the vast amount of information in your databases and analyze it so that you can use the information to improve your overall business. This course will introduce you to SQL Server 2008 Analysis Services and look at the benefits your business can gain from it. It will also introduce the different types of analysis  more...

Making a Positive Impression in an Internal Interview ...ion. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions about your work from those who know your work well. You can relax though. Throughout this course you'll be shown how you can leverage your experience and internal knowledge to make a positive impression during your interview. Through techniques for meeting  more...

Negotiation Skills for Sales Professionals Reaching Agreement Negotiation Skills for Sales Professionals: Reaching Agreement One of the most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who  more...

Cummunicating During Difficult Times Cummunicating During Difficult Times Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities  more...

So You Want to be a Technical Writer! ... learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to answer your questions about the profession. In addition, you`ll complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing  more...

Legal Research and Writing ...ach lesson. Written assignments provide students with the opportunity to sharpen their analytical and writing skills. Direct communication occurs between students and instructor through the classroom setting, e-mail, message board, chat rooms, or phone. Attendance at the live chat is not mandatory, but it has been found to be enjoyable by the students and a great way to interact with the  more...

Writing User Guides ... the job of the user guide writer. Students will get the opportunity to write several end user pieces. The first four weeks of the class introduce students to the how-to of writing user guides and give an over of this aspect of the technical writing field. The last four weeks of the class will act as a workshop. While additional topics will be discussed, the focus is on writing a major  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ... Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be  more...

How To Master Staying Positive Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...

The Internet - Applying the Basics to your Business Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

Better Public Speaking- A Low Stress Approach ...to lead if we present ourselves effectively. Much of that opportunity comes through spoken communication. With diligent practice and application of the principles of public speaking and with appropriate management of organization, information, delivery techniques and emotion control, you can become more verbally effective- in both your work and personal lives. All of us have desired many times  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

Certificate in Technical Writing Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...

Certificate in Technical Writing for Current Technical Writers A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...

LBD: Assessment and Instruction Provides an opportunity to explore the variety of teaching methods, technology, media, resources, and materials that may be used for effective teaching of students with learning and behavior disorders.  more...

ADA Training & Certification Program ... provide qualified individuals with disabilities an equal opportunity to benefit from the full range of employment-related opportunities available to others. The ADA prohibits discrimination in recruitment, hiring, training, promotions, pay, social activities, and other privileges of employment. The ADA also restricts questions that can be asked about an employee disability and requires  more...

Significantly Increase the Value of Any Property--Instructor-Led ...f simple entrepreneurial principles. As with any business opportunity, the potential for profitability in real estate is connected to an ability to identify and capitalize on market segments that have stronger demand. This course will show you how to identify these rental opportunities and to structure the whole rental property experience such that you enjoy higher returns and less tenant  more...

The Entrepreneurship Certificate in Marketing Mastery Program ... real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...ump U Course Buying a home is exciting. For many, it?s an opportunity to make their dreams come true. But it?s also a fairly complicated process with many potential pitfalls. This may be one of the most important financial decisions of your life. You?ll have to keep your cool, develop a plan, and follow it. In this course, that?s exactly what you will do, and experts in real estate will answer  more...

HyperStudio Basics ... provide you with an overview of using HyperStudio and an opportunity to develop both your own hypermedia project and a lesson plan incorporating the use of HyperStudio. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will  more...

Introduction to WebQuests ...a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing  more...

NETS`S - National Education Technology Standards for Students This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the  more...

Bartending at Home-Online ...r star! At the end of the course, you will be offered the opportunity to purchase an Official University Certificate for $39, though this is entirely optional. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge.Class Materials Fee: $18 (optional-flash cards, pour spout, jigger, laminated  more...

Bartending the Easy Way-Online ...cate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though this is not necessary. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge. Each certificate offered through this program is a symbol  more...

Bartending to the Max-Online ...cate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though this is not necessary. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge. Each certificate offered through this program is a symbol  more...

Bloodborne Pathogens ... ensure worker safety. Note that the standard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that ?it is critical that trainees have an  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ...refresher requirement. Note that the standard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that "it is critical that trainees have an  more...

Conducting Business in Latin America ...tin America continues to increase, so does the demand and opportunity for individuals who understand this unique region and can successfully conduct business there. Latin America is an evolving economic area that offers great prospects for many U.S. based businesses. This region contains a wealth of natural resources, available labor, and consumer demand for both U.S. products and services.  more...

Customer Service for Bars and Restaurants-Online Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...h and define your target market, analyze your competitive opportunity, plan your marketing strategy, and, ultimately, develop an operating model of the business. Finally, you?ll need to assess whether or not the business is likely to meet your profitability goals?and suggest ways to optimize its chances of success. Your work for each assignment will be reviewed by a Trump University Certified  more...

Design a Winning Business Based on Your Idea--Self-Directed ...h and define your target market, analyze your competitive opportunity, plan your marketing strategy, and, ultimately, develop an operating model of the business. Finally, you?ll need to assess whether or not the business is likely to meet your profitability goals?and suggest ways to optimize its chances of success. Enroll in this online course if you: Have an idea you want to bring to life Need  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...ed with an array of more than 2500 jobs, it gives you the opportunity to apply for jobs all over the country when you graduate. More than 50 companies have hired our grads, and the US Department of Labor forecasts the annual growth rate of the MT profession to be 21%-35% through 2012. This means a continuation of excellent job potential over the next eight years. Medical transcription is an  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...

Professional Bar Management ...cate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though this is not necessary. If you choose not to purchase the Official University Certificate, you may select a Letter Certificate in the form of a Word document at no additional charge.Class Materials Fee: $25 (optional-lesson manual, which  more...

Build Your Own BIZ Comprehensive Certificate Complete, Build Your Own BIZ package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based  more...

Adobe 80 Course Online Library Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made. Adobe 80  more...

Practical Grant Writing I with Mentor ... By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work on, they can create a mock application based on a standard format. A brief text is required. In addition, web links to relevant information will be provided. To keep the cost of this course low, interaction will be limited. One hour of  more...

Practical Grant Writing II with Instructor ... By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work on, they can create a mock application based on a standard format. A brief text is required. In addition, the instructor will provide web links to relevant information throughout the course. This course has the same content as Practical Grant  more...

Portfolio to Interview: Landing a Job as a Technical Writer ...tion you will be in the best possible position to use any opportunity that comes your way to get a job as a technical writer. Portfolio to Interview is authored by a 25 year veteran of the technical writing field, with experience in hiring as well as seeking top-level positions. You'll gain from his insight into how interviewers think, how they are trained, and how big corporations approach job  more...

A Primer for Ensuring Accountability "You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability  more...

Conducting the Behavioral-based Interview ...In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the theory that past behavior and performance predict  more...

Essential Sills for Administrative Support Professionals Simulation ...rofessionals is designed to provide participants with the opportunity to practice administrative support skills in a secure, virtual environment before facing the challenge of an actual, real-world scenario. Over the course of the simulation, participants will be tested on the objectives of working effectively to meet your boss's needs, executing common administrative support tasks, maintaining  more...

Employment and Labor Law Management sometimes finds itself in a sensitive position involving the treatment and rights of employees. But how does management legally handle a precarious situation with employees without the legal ramifications exploding in their face? This course is an overview for management about the essentials of employment and labor law. It includes introductions to current federal laws regarding  more...

Workplace Communication Skills ...ur intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions in a  more...

Connecting and Communicating Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale  more...

Internal Consulting Skills ...ich should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and even your best plans will fail.  more...

Professional Selling Over the Phone Closing a Sale ...e you a a re new to Icon and feel that you have a good opportunity to close an upcoming sale to Kopy Kat Printing, you a a ve asked Maggie to make sure you a a re properly prepared to close the sale. In the second half of this simulation, you will call Roger McAlister at Kopy Kat Printing to close the sale of five new commercial printers for a new store Kopy Kat is opening in two  more...

Principles of Marketing Fundamentals of Marketing ...ation (1 hour) Identify a target opportunity. Identify the definition of market segmentation. Identify characteristics to consider when implementing a market segmentation strategy. Identify steps of the market segmentation process. Simulation Overview: In  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...y what needs to be measured in terms of defect, unit, and opportunity. Identify the key activities involved in the Measure Phase. Specify the role of different types of data in the Measure and Analysis phases of DMAIC. Identify the characteristics of a metric system with special focus on DPMO. Identify the guidelines for selecting a good metric system. Identify the benefits of a  more...

Oracle 11i10 Project Foundation Fundametnals Part 6 ...Sales. Identify the steps to create and modify a sales opportunity in Oracle Sales. Create a project request for sales opportunities. Identify features of Oracle Advanced Product Catalog integration with Oracle Projects. Identify features of lifecycle tracking projects. Sequence the steps for the business flow process of item lifecycle project execution. Audience: The  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ...ft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and effective strategies for creating security groups, delegating administration and placing and inheriting security policies. L earn To: Identify the  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ...ft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and effective strategies for creating security groups, delegating administration and placing and inheriting security policies. L earn To: Identify the  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ...ft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the security settings for a kiosk and a portable computer, design DNS, RIS and SNMP security, design a network data protection  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network ...ft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the security settings for a kiosk and a portable computer, design DNS, RIS and SNMP security, design a network data protection  more...

Windows 2000 Network--Designing Security Part 3 Sec Remote Access ...ft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a Windows 2000 network. Design a secure remote access security strategy for an enterprise network. C ontent Emphasis  more...

Windows 2000 Network--Designing Security Part 3 Sec Remote Access ...ft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a Windows 2000 network. Design a secure remote access security strategy for an enterprise network. C ontent Emphasis  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn To: Identify the security threats introduced by Internet connections. Identify the benefits of a firewall. Identify  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn To: Identify the security threats introduced by Internet connections. Identify the benefits of a firewall. Identify  more...

Windows 2000 Network--Designing Security Part 5 Sec Access to Partners ...ft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security. L earn To: Design a strategy for implementing an authentication method and a secure VPN. Identify the benefits and the security features of Terminal Services, the features of message queuing, and  more...

Designing Cisco Network Service Architectures Part 1 ...with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video and Integrated Data (AVVID)  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration ...rocedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics that are located at key points in the course. Learn To • Identify key features of the BizTalk Orchestration Designer environment. • Match the design pages provided by BizTalk Orchestration Designer with their functions. • Differentiate between the  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...erial covered in the previous courses. The learner has an opportunity to use BizTalk's features and tools, manage the four server databases and manage the queues that BizTalk Server 2000 uses. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting contexts of business requirements and considerations. Learn To • Identify key  more...

Economics Foundations of Macroeconomics ...oundations of Macroeconomics a ? gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. Learn To Describe the relationship between inflation  more...

Interpersonal Communication Listening Skills ...opriately to speakers. In this program, you will have the opportunity to visit with a listening expert and practice skills in a work environment. Both activities will help you improve your listening skills and decrease listening problems in the workplace. Learn To Identify the difference between hearing and listening. Increase your  more...

Excellence in Service Building a Customer Service Team ...s for reducing your risk of overstepping Equal Employment Opportunity requirements. Identify steps for preparing for an interview. Identify two actions you should take when opening an interview. Identify three ways to gather information during an interview. Identify the guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours) Sequence the  more...

Interviewing Skills Laws Governing the Interview Process ... and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms associated with each law and learn how to function within the parameters of the law. Learn To: Understand guidelines associated with Equal Employment Opportunity laws.  more...

Human Resource Law Equal Employment Opportunity Law ...Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity Commission (EEOC) complaint procedure.  more...

360-Degree Feedback Max the Benefits of 360-Degree Feedback ... Help a high performer find a new opportunity for development. Identify the mentoring resources that should be offered as part of 360-degree feedback. Identify the skills you should teach in a leadership development workshop. Audience HR employees, managers, and senior managers who want to learn how to implement  more...

Leadership Development Goal Setting ... goals. Using your goal setting skills, you will have the opportunity to help employees manage goal achievement, set goals to meet deadlines, and identify strategic goals for the future. Learn To Successfully define a target to be reached. Rank goals and develop persistence to attain them.  more...

Leadership Development Motivation ...Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation. Understand the difference between personal and social needs. Choose the best motivator  more...

Employee Performance Managing Difficult People ...heir specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's turnover rate and meet the release date for a new product. Learn To Address difficult personality  more...

Employee Performance Resolving Conflict ...ee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict. Explore the harmful and beneficial sides of conflict.  more...

Essentials of Business Law Cyberlaw ...r meeting is standard procedure and provides employees an opportunity to review basic legal issues in cyberspace. Jessica will ask you a series of questions designed to reinforce your understanding of the subject and prepare you to deal with the issues as they relate to your new position. Unit 2: Conducting Business in Cyberspace (0.5 - 1 hour) Choose established  more...

Brand Management Managing Brand Equity Brand Management: Managing Brand Equity explains how to manage a brand name, measure brand equity, and manage a brand on a long-term basis. The program also details the steps for creating brand extensions, the techniques for measuring brand equity, and the options for reviving brand equity. Learn To Identify issues to consider when managing a brand name.  more...

Windows NT Server 4 0 Analysis and Optimization ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Identify the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization. Create a measurement baseline by collecting  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Analyze network traffic in a Microsoft Windows NT environment. Be introduced to Microsoft Network Monitor, a Windows NT network traffic data capturing and analyzing tool.  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Analyze and optimize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network. Identify the network traffic generated in various scenarios  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed networking Components. Identify the registry structure, subtrees  more...

Windows NT Server 4 0 Installation Configuration- Part 1 ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Install and configure a Windows NT Server. Configure and Manage Hard Disks, Printers and Windows NT Server for Client Computers. Install and configure Internet services and Remote  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...ion examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Configure Windows NT server for interoperability with a NetWare server. Install and configure Remote Access Service (RAS) on a Windows NT Server and manage RAS. Administer a  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation strategy that achieves specified TCP/IP business goals. Develop DNS and WINS  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network Address Translation (NAT) and Internet Connection Sharing (ICS). L earn To:  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network Address Translation (NAT) and Internet Connection Sharing (ICS). L earn To:  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and Windows 2000 multicast support. Participants will also learn how to implement and configure demand-dial routing and a Virtual Private Network (VPN). L earn To:  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...ft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and Windows 2000 multicast support. Participants will also learn how to implement and configure demand-dial routing and a Virtual Private Network (VPN). L earn To:  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...k Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...k Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network to the Internet with Proxy Server will  more...

ASP NET Part 3 Web Services Web Apps ... caching, and authentication. Lastly, the learner has the opportunity to deploy an ASP.NET application. Learn To • Identify features of Web services. • Sequence the steps in the execution of a Web service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web  more...

ASP NET Part 3 Web Services Web Apps ... caching, and authentication. Lastly, the learner has the opportunity to deploy an ASP.NET application. Learn To • Identify features of Web services. • Sequence the steps in the execution of a Web service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web  more...

CIW Site Designer Part 2 Basic Web Technologies ...and cascading style sheets. It provides learners with the opportunity to practice working with all of these technologies. Learn To • Identify HTML concepts. • Create page structures with tables and frames. • Identify the uses of metadata tags. • Identify how to use CSS for designing a Web site. • Identify the features of CSS2. Audience The target  more...

Executive Level Leadership Becoming an Executive Leader ...eting position open, so this meeting with John will be an opportunity for you to demonstrate how prepared you are to move into such a position. If you're able to establish that you have a solid understanding of executive leadership, you'll be interviewed for the position at a later date. John will ask you a number of questions about the roles of executive leaders, how executive level authority  more...

Human Resource Law Series The Human Resource Law Series includes the following courses: Human Resource Law: Management a a s Role Human Resource Law: Americans with Disabilities Act Human Resource Law: Equal Employment Opportunity Law Human Resource Law: Family and Medical Leave Act Human Resource Law: Fair Labor Standards Act Human Resource Law: Understanding Privacy Rights To review individual course  more...

Communicating with Power and Confidence ...e charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team meetings,  more...

Scoping the Six Sigma Project ...t scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this  more...

Six Sigma DMAIC Measuring the Process Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...

Enterprise Analysis and Making a Business Case Enterprise analysis is a key knowledge area in the practice of business analysis. During enterprise analysis, the business analyst identifies business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In  more...