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Optimum Training Seminars and Classes
From Serebra Learning Corporation
Professional Skills for Customer Service Agents
 ...rt amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering a few vital skills. "Professional Skills for Customer Service Agents" covers professional issues more...Web Design Basics
This course is meant for Web site designers who want to understand the basics of creating professional Web pages. The course describes the basics required for Web design, such as planning of sites, pages, and content. In content designing, it describes the issues involved in creating well-written Web pages, and effective graphics. It also describes other design issues apart from site content, such more...Win2000 Active Directory Design Planning a Domain Structure in Win2000
...dentifying the factors affecting the domain model and the optimum plan of implementing a domain. You will learn about delegating administration in a Windows 2000 network, implementing Active Directory security and defining access, mapping the administrative model of an organization to the IT structure, and delegation tools. The course covers planning and designing an organizational unit (OU) more...Maintaining Printers and Scanners
To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601) more...Performance Tuning Methodology and Tools in Oracle9i
To describe the methods and goals of database tuning and the utilities and tools used to analyze and tune an Oracle9i database Anyone wishing to learn about Oracle9i database performance tuning more...
From 123-CBT Computer Based Training
Lotus Domino R5 Development Part 8 Application Architecture
 ...ormance. Identify the database design considerations for optimum application performance. Identify the form design considerations for optimum application performance. Identify the view design considerations for optimum application performance. Identify the shared resources considerations to achieve optimum performance. Identify the application programming considerations to achieve optimum more...Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention
... parallel server.
Identify situations that contribute to optimum rollback segment performance.
Match the dynamic view names with their definition.
Access the report.txt file and view information associated with tuning rollback segments
Diagnose rollback segment header contention.
Calculate the number of waits for each of block with the total number of requests for data over the same period more...Enterprise Connectivity with J2EE V1 4 EJB Session Beans
This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity.
Learn To:
Identify benefits of Enterprise JavaBeans (EJBs).
Match the types of Enterprise JavaBeans (EJBs) with the situations in which they are used.
Identify features of the Model-View-Controller (MVC) architecture in Enterprise JavaBean (EJB).
Match the components of a session bean more...
From JED New Media inc.
Voice Messaging: Maximizing Benefits
Regardless of the voice mail system you use, it pays to acquaint yourself with practical instruction on how to make optimum use of your voice mail resources. Explore the essentials of implementing a voice messaging system with an automated attendant, allowing you and your staff to maximize your time while presenting a professional image. more...
From Teach Me IT
Web Design Basics
 ...at determine page dimensions
Identify the elements of an optimum page size
List the guidelines for writing Web page content
Identify the characteristics of different types of textual content
Identify the issues involved in optimizing the display and efficiency of Web graphics
Identify the features of commonly used graphic file formats
Identify the different types of multimedia elements more...
From Skillspride Online Training
Searching the Internet - Tools & Techniques
Search engines and directories are continuously mapping the information available on the Internet. Speciality search sites are being constructed that enable targeted searching. Search Robots , Intelligent Agents and Collaborative Filtering systems are being developed to facilitate efficient information searching. These search tools can be used to derive any information from the Internet, but more...
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