Online Order eLearning

PowerPoint XP Comprehensive ...Rearrange Slides - Copy & Delete Slides - Change Slide Order Insert and Modify Text Add Text To Slides - About Using Text In A Presentation - Add Text To A Slide Import Text - Use The Office Clipboard - Import A Word Outline Edit Text - Use The Spelling Checker - Find & Replace Text - Selecting Text - Change Text Alignment Format Text - About Text Formatting -  more...

Access 2002 Advanced ...ting Source Data Adding Fields To A Query Defining Sort Order Running A Query Adding Calculated Fields Modifying A Query Creating A Multi-Table Query Selecting Queries The Show Tables Button Selecting Fields Joining Fields Join Properties Modifying Sort Order Resizing Fields Creating A Crosstab Query Specifying Column & Row Headings The Value Option Running A Crosstab Query  more...

Access 2002 Intermediate ...ontrols Text Formatting Formatting A Group Applying A Border Color Inserting An Image In A Form Setting Image Properties Printing A Form Lesson 4: Charts, Queries & Data Access Pages Introduction Lesson Objectives The Chart Wizard Selecting A Source Specifying Fields Selecting A Chart Type Laying Out Chart Data Finishing A Chart Modifying A Chart Creating A Select Query  more...

Access 2002 Basic ...d To A Query Using A Numeric Expression Specifying Sort Order Adding Additional Criteria Lesson 5: Reports, Printing & Help Introduction Lesson Objectives Opening A Sample Database About Reports AutoReports Viewing A Report Modifying A Report Removing A Field Previewing A Repot Displaying The Fields List Adding A Label To A Report Repositioning A Label Adding A Text Box To  more...

Excel 2002 Basic ...sert Dialog Box Renaming A Worksheet Changing Sheet Tab Order Deleting A Worksheet The Tab Scrolling Buttons The Status Bar Overview Of Menus The File Menu The Edit Menu The View Menu The Insert Menu The Format Menu The Tools Menu The Data Menu The Window Menu The Help Menu The Ask A Question List Box The New Blank Document Button The Open Button The Save Button The E-mail  more...

Powerpoint 2002 Basic ...er Duplicating A Slide Deleting A Slide Changing Slide Order Working In Slide Sorter View Exiting Slide Sorter View Rearranging Topics Formatting A Placeholder Adding Notes The Notes Page Exiting The Notes Page Viewing A Slide Show Closing A Presentation Lesson 3: Slide Design & Clip Art Introduction Lesson Objectives The Recently Used File List Slide Masters Slide Master  more...

Powerpoint 2002 Intermediate ...res Resizing A Picture Rotating A Picture Changing The Order Of Objects Applying A Line Style Compressing Pictures Setting A Transparent Color The Format Picture Dialog Box Grouping Pictures Inserting Multiple Pictures Simultaneously Saving Your Work Lesson 3: Movies & Charts Introduction Lesson Objectives Inserting A New Slide Applying A Layout Applying A Color Scheme  more...

Powerpoint 2002 Advanced ... Formatting A Level Deleting Slide Content Changing The Order Of Objects Repositioning An Object Formatting Connecting Lines Applying An AutoFormat Inserting A Cycle Diagram Entering Text Formatting Cycle Diagram Text Sizing A Cycle Diagram Repositioning A Cycle Diagram Formatting AutoShapes Applying A 3-D Style Inserting A New Slide Inserting Other Objects Linking An Object  more...

Word 2002 Intermediate ...enly Deleting Columns & Rows Viewing Table Properties Borders & Shading Table Alignment Deleting A Table The Insert Table Dialog Box AutoFit Behavior Options Applying An AutoFormat Resizing & Repositioning Tables Inserting A Nested Table Diagonal Lines In Tables Deleting A Nested Table Creating A Chart From Table Data Datasheets Resizing A Chart Selecting A Chart Undoing A  more...

Word 2002 Advanced ...ble Using The Eraser Centering A Table Text Wrapping Borders & Shading Entering Data In A Table Merging Cells Splitting Cells Using AutoSum Inserting A Row Calculating An Average Manually Resizing Rows & Columns Distributing Columns & Rows Specifying Exact Size For Rows & Columns Applying An AutoFormat Inserting A Chart Importing Data Into Microsoft Graph Modifying A Datasheet  more...

Administrative Professionals Interacting with Others Administrative Professionals: Interacting with Others Regardless of the industry you work in, the organization you work for, or the boss you have, as an administrative support professional, almost all of the tasks you perform on a daily basis require, in some way, interaction with others. Effectively interacting with others results in trust, improved morale, and respect between you and your  more...

Administrative Professionals Putting Your Best Foot Forward ...ging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must also remain true to yourself and maintain your dignity, all while expressing yourself to others, making decisions at work, or navigating through office  more...

Directing Others ... directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies you require to effectively direct others. Specifically, the steps for setting direction and establishing clear objectives and goals with your direct  more...

Delegating ...ost likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to performing effectively as a manager  more...

Treating Your Direct Reports Fairly Treating Your Direct Reports Fairly Most of us are taught from a very young age to treat everyone fairly, but what does fairness mean in the business environment? Specifically, what role does fairness play when managing people? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This  more...

Building Your Influence as a Leader ...politics can provide positive ways to influence others in order to accomplish goals. In this course, you will be guided through numerous methods and strategies for effectively influencing a team to accept your ideas. You'll be introduced to the importance of political awareness and the essential skills involved in using positive politics and avoiding negative politics when persuading others.  more...

Strategic Approaches to Workforce Planning and Employment HRCI SPHR ...R) Senior Professional in Human Resources (SPHR) In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce  more...

Strategic Approaches to Human Resource Development HRCI SPHR ...R) Senior Professional in Human Resources (SPHR) In order to excel in business, organizations must translate their vision into the necessary level of competencies needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and abilities of staff to future organization and individual needs. In addition, the course looks at how an  more...

Nonstatistical Control Tools Maintaining Controls ...lemented, teams need to control the improved processes in order to sustain improvement gains. Process control includes applying tools to continuously monitor and maintain each improved process, and to prevent it from reverting to its previous state. This course introduces basic nonstatistical control tools as well as tools for maintaining control so that process improvement initiatives continue  more...

Elements of a Cohesive Team Elements of a Cohesive Team Three elements are always present in any effective, cohesive team: open communication, cooperation, and trust. Like the strands of a cord, these elements hold the team together and give it strength. Without these elements, team members will not participate fully in team activities and they won't find true satisfaction in their work. When trust and open  more...

Installing Windows Vista Installing Windows Vista Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must  more...

Compressed Gas Safety Compressed Gas Safety Many industrial and laboratory operations require the use of compressed gases for a variety of different operations. This course will establish the needed elements for an effective compressed gas safety program. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: identify  more...

Chemical Process Safety ...r job. This course is intended to educate the employee in order to help prevent or minimize the consequences of a catastrophic release of toxic, reactive, flammable, or explosive Highly Hazardous Chemicals (HHC) from a process. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: identify the  more...

Discover Powerpoint 2007 Level 1 Discover Powerpoint 2007: Level 1 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Working with Difficult People Identifying Difficult People Working with Difficult People: Identifying Difficult People Inevitably, we all encounter difficult people in the workplace. Dealing with difficult people can lead to feelings of frustration or even intimidation. If you know the right techniques, though, dealing with even the most difficult person is possible. In order to deal with difficult people, first you need to know what kind of  more...

Working with Difficult People How to Work with Aggressive People Working with Difficult People: How to Work with Aggressive People Aggressive people are arguably the most difficult type of people to work with. Hostile-aggressives are openly pushy and can easily intimidate people; passive-aggressives work behind the scenes with hidden agendas. No matter which type of aggressive behavior you have to deal with, aggressive co-workers can easily ruin your day  more...

Code of Conduct Awareness ... code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching it. The existence of a well-written code of conduct is beneficial to all employees as well as the organization. This one-hour course teaches participants the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply  more...

Managing Project Human Resources ...project manager to proactively manage the project team in order to address and resolve personnel issues that could adversely affect the project. This course covers the Develop Project Team and Manage Project Team processes, the third and fourth processes within the Project Human Resources Management knowledge area. Learners will be introduced to best practices outlined in A Guide to the Project  more...

Core PMI Values and Ethical Standards ...o weigh all competing interests fairly and objectively in order to make the ethical decision that will have the most far-reaching benefits. In this course, learners will explore the values underlying ethical decisions and behaviors as outlined in the PMI Code of Ethics and Professional Conduct. For each value, learners will be introduced to the integrity aspired to, as well as the mandatory  more...

Antitrust - Trade Associations Antitrust - Trade Associations This course outlines antitrust legislation as it applies to trade associations and describes how such associations can avoid antitrust violations. Competitors join a trade association to pursue a common business purpose. This makes such associations especially susceptible to antitrust investigation under federal and state laws, such as Section 1 of the Sherman  more...

Problem Solving The Fundamentals .... It's an issue that needs to be corrected or overcome in order to achieve a desired state. Problem solving involves goal-oriented thinking and action in situations for which no ready-made solutions exist. Whether consciously or unconsciously, everybody solves problems relating to their personal or work life every day. However, you can greatly improve your problem-solving effectiveness by  more...

Equal Employment Opportunity Discriminatory Practices in Hiring ... the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. It is also essential to understand how to use selection procedures that are free from intentional, and unintentional, discrimination. In this course, you will learn about the Equal Employment Opportunity laws and how these laws apply to you. You will also learn how to avoid unfair  more...

Procurement Integrity ... officials need to understand the regulatory framework in order to avoid putting themselves, their employers, or government officials with whom they interact in problematic situations. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course  more...

Planning Business Analysis Communication Monitoring ...dentifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and managing how these business analysis activities are actually performed? A proposed structure and schedule for communications, a requirements management plan, and a clear plan to ensure business analysis activities are executed as efficiently as  more...

Business Analysis Requirements Elicitation ...niques like prototyping, and how to conduct interviews in order to confirm elicitation results. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA s Certified Business Analysis Professional (CBAP ) certification exam. IIBA  more...

Business Analysis Introduction to Requirements Analysis ...domly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must be analyzed appropriately to ensure they are prioritized and organized in the most appropriate way to ensure the success of a project or initiative. And mapping out what a process or system will look like with requirements in place provides a detailed view  more...

Business Analysis Verify and Validate Requirements ... need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane won't help you build your boat, but knowing that you need a welding torch will. When working on any project, you also need as much information as possible about anything that may influence it. This might include how much money you have to work with, how long before  more...

Communication Skills ... an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when  more...

Access XP Proficient Expert ...e & Analyze Data Sort Data - Sorting Records - Sort Order - Perform An Advanced Sort Find Data - Find A Record Work With Filters - What Is A Filter? - Apply & Remove Filters Use Queries To Retrieve Data - What Is A Query? - Create A Select Query - Add a Calculated Field To A Query Work With Reports Create Reports Automatically - What Is A Report? - Use  more...

Accident Investigation and Reporting Simulation ...of lost wages, lost productivity, lawsuits, and fines. In order to properly resolve accidents and prevent future occurrences, companies must act quickly in the aftermath of an incident. Trained investigators must be on hand to collect data, interview victims and witnesses, and report findings to management. The Accident Investigation and Reporting Simulation is designed to help supervisors and  more...

Access to Employee Medical Exposure Records ...loyee rights of access to medical and exposure records in order to promote the recognition of workplace hazards and subsequently reduce occupational disease. The content in this course is designed to comply with the intent of the applicable regulatory requirements. In this course, you'll learn about the purpose for maintaining medical and exposure records, employer responsibilities in providing  more...

Introduction to Request Fulfillment ...ous situations that don't typically fall into the 'out of order' category, but require attention, time, and a quick turnaround for example, someone needs a new password, to change an existing password, or they need to add a new software program to their machine. It is important for organizations to be able to manage these demands in an efficient way by having processes mapped out for these  more...

Request Fulfillment Process Interfaces and Challenges ...lment is critical to keeping your customers happy. And in order to perform well, you need a clear definition of the types of requests that can flow through request fulfillment processes, and well-planned procedures for addressing the requests. You also need to be able to foresee possible risks, so you can implement preventative measures. This course covers the components of request fulfillment,  more...

Service Strategy Processes Service Strategy Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy. This course will assist the learner in  more...

Green Business Planning Sustainability Strategies ...al of its resources human, technological, and economic in order to plan, implement, and maintain a realistic green business sustainability strategy. Within organizations, the emergence of strong leaders, carefully laid plans, and innovative processes can help facilitate success in achieving sustainability goals. This course outlines a method for assessing how much your organization promotes  more...

Toxicology HAZWOPER ...plex, it is necessary to understand the basic concepts in order to make logical decisions concerning the protection of personnel from chemical exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the types of toxic agents, identify the four routes by which toxicants enter the body, recognize  more...

Conducting Coaching Sessions .... But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to achieve to a clear action plan with detailed steps. This course describes how to carry out effective coaching sessions, including clarifying the coachee's situation and recognizing and determining the best options  more...

Understanding Change ...nderstanding of how important organizational change is in order to propel their organizations forward. This course outlines what is meant by change, as well as the importance and benefits of implementing change within an organization. It also details the three different types of organizational change: strategic adjustments, strategic reorientation, and transformational change. Finally, this  more...

Hazard Communication An Employees Right to Know ... precautions that both you and your employer must take in order to safely use, handle, and dispose of hazardous chemicals in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify the routes of chemical entry into the body, define various categories of chemical hazards, interpret warning  more...

Analyzing Your Use of Time ... the pressures of modern life, so few people today do. In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to analyze your current use of time. It covers how to use a time log to document and  more...

Developing and Controlling the Project Schedule ... therefore enabling the project manager to prioritize the order in which activities are completed. Developing the project schedule is an ongoing process throughout the project lifecycle, as there are many factors that can either accelerate or delay deliverables in a project. It is essential in successful project management to be able to quickly identify possible impacts, evaluate the effect on  more...

Sales Communications Foundations ...w York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help them discover the value of your  more...

Introduction to Program Management ...of skills and knowledge a program manager must possess in order to be successful in this role. This course provides an introduction to program management and the roles and responsibilities required of the program manager. Specifically, learners will be introduced to the importance of program management and the value of a program manager to the success of an organization; the differences between  more...

Dealing With Sexual Harassment Simulation ...asks you out on a date and says that you should accept in order to get a promotion and raise, you will need to take action to deal with the situation. This simulation is based on the SkillSoft courses: "Employee Sexual Harassment Awareness" (lch_01_a01_lc_enus) and "Supervisor and Manager Sexual Harassment Awareness" (lch_01_a02_lc_enus). Note that the intent of this simulation is to illustrate  more...

ITIL reg V3 Overview Creating a Service Culture ...lobe rely on information technology now more than ever in order to survive and thrive in today\'s competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while maintaining and improving your ability to meet customer demands and further develop business success?  more...

Introduction to the Service Desk ...questions, and it's essential they are set up properly in order to achieve customer satisfaction and organizational objectives. This course covers the importance and benefits of the Service Desk in an IT service delivery organization, as well as the objectives and responsibilities Service Desks strive to deliver. This course also covers the different Service Desk organizational structures, such  more...

Managerial Skills and Abilities ...zation is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate to their understanding of management principles and theories, key organizational functions, and their mutual interrelationships. This course explores basic  more...

Quality Systems Models and Theories ...e mission and vision statements and the strategic plan in order to be effective. As an organization evolves, its quality plan must be monitored and revised in order to reflect these changes. This course explores the quality mission, plan, and methodologies and discusses the importance of effective monitoring, documentation, and implementation. It examines various quality models and  more...

Planning and Implementing a Business Strategy Planning and Implementing a Business Strategy Operations managers wishing to see their strategy successfully adopted must ensure that they have prepared the groundwork. This involves two key stages: formulation and implementation of strategy. In the first phase, the manager must plan the strategy, build a vision, and communicate it to ensure there are the needed resources and strategic  more...

Basics of Six Sigma Projects and Teams ...ce desired results and resolve negative team dynamics. In order to achieve this, disciplined schedules, costs, and deliverables are required when managing such projects. The management of Six Sigma projects involves developing and adhering to a project charter that reflects a shared understanding of project expectations, scope, deliverables, and schedule. This course will examine the  more...

The Voice of Leadership Inspirational Leadership ...he Voice of Leadership: Inspirational Leadership In order to develop your leadership qualities, you need to accomplish certain tasks and activate your inner greatness. When you strive for inspirational leadership, you demonstrate credibility and create a community with a shared vision. People are inspired when they trust their leaders and can move toward common goals. Inspiring leaders  more...

Identifying Managing Customer Expectations Identifying & Managing Customer Expectations Understanding your customers' expectations and behaviors is essential to implementing a successful customer-focused service approach. But how do you get to the core of what your customers truly value? This course explores what customers value from a service perspective and how to identify their needs and expectations. It also examines how you can  more...

Creating Sustaining a Customer-Focused Organization Creating & Sustaining a Customer-Focused Organization To create a customer-focused organization, you need an in-depth understanding of what types of customer-focused tools and solutions are available. And you must know the level of customer focus that you're seeking to achieve. As a manager, you also need to know how to select the most appropriate implementation strategy that aligns with  more...

CISSP Domain Telecommunications Network Security ...rofessional must understand the proper countermeasures in order to stop attacks on e-mail systems, over the network, and on the PBX. This course discusses the transport mechanisms, structures, and security measures used to ensure availability, confidentiality, integrity, and authentication over both public and private networks. This course guides you through the Common Body of Knowledge (CBK)  more...

Marketing Essentials Product and Price Marketing Essentials: Product and Price How do you know what kind of products and services you should be marketing? How do you develop successful products and services? How do you promote and sell them? In today's highly competitive marketplace, these considerations are more important than ever. This course focuses on the answers to these questions and provides key insight into the  more...

Marketing Essentials Marketing and Ethics ...rate responsibility and how is it linked to marketing? In order to develop strong and lasting customer relationships, organizations must ensure their marketing practices are fair, honest, and accurate about their product and service offerings. While marketing is a key business function, it also has an important societal component that cannot be overlooked. This course introduces the concept of  more...

SAP BusinessObjects Overview SAP BusinessObjects: Overview SAP One of the most valuable assets an enterprise can possess is data - information acquired and stored in the process of carrying out everyday business activities. This includes data regarding customers and potential customers, employee-related information, data gathered concerning competitors, and information pertaining to products. In order to take full  more...

Cisco IINS 1 0 Network Security Principles II ...es all of the steps taken to secure network resources. In order to create an effective security policy, it is necessary to do a risk analysis in order to maximize the effectiveness of the policy. Also, it is essential that everyone is aware of the policy, or it is doomed to fail. This course explains the principles behind operations security and how correct practices increase security,  more...

A Practical App 2009 Maintaining Networks ...ther is essential knowledge for IT technicians to have in order to configure and troubleshoot networked environments. This course examines TCP/IP, connectivity and networking issues, connection types, router and firewall configurations, and small office or home office (SOHO) configurations. It also explores troubleshooting network issues using a series of command line tools such as NET, PING,  more...

Reducing Waste Streamlining Value Flow Using Lean ...s is one of the core principles of Lean Manufacturing. In order to eliminate waste, one must know what waste is, where it exists, and what causes it. There are practical and simple strategies for dealing with each type of waste, thereby reducing harmful effects on a company and improving overall performance and quality. This course will introduce the learner to some of the Lean tools used for  more...

CompTIA Network 2009 Network Components ...ompTIA Network 2009 N10-004 CompTIA Network 2009 In order for devices on a network to communicate, some type of medium has to be in place. Types of communication media include physical cable, copper or fiber optic, and can also refer to radio waves, such as in the case of wireless networks. This course covers the different standards that apply to network media and the types of media that  more...

CompTIA Security 2008 Public Key Infrastructure Access Security ...n network environments use key encryption technologies in order to provide security and availability to both employees and customers. This course explores the use of certificate servers and certificates to provide a secure environment both within a network and when dealing with web servers and internet validations. It also examines how to secure the physical environment and data access. This  more...

CompTIA Security 2008 Cryptography CompTIA Security 2008: Cryptography CompTIA SY0-201 CompTIA Security 2008 Edition The central goal of cryptography is to hide information from others. Modern cryptographers use advanced algorithms and computational models to create layers of security and trusts in order to protect information. This course introduces encryption methods using both symmetric and asymmetric encryption  more...

First Time Manager Understanding a Manager s Role First Time Manager: Understanding a Manager's Role Most new managers don't realize how much their new role differs from that of an individual contributor. Often, they have misconceptions about what managing entails, and they may be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a manager are very different.  more...

Financial Accounting with SAP ... time and automatically through the SAP configuration. In order to work with the Finance Module or any module, you must have an understanding of the concepts behind mySAP ERP and be familiar with the steps for executing tasks using SAP's interface. This course discusses these underlying concepts, and introduces the SAP R/3 GUI. It also identifies the data required to align your business  more...

SAP Logistics Modules ... Logistics refers to all the tasks a business performs in order to get a product or service to its desired location or state. This course discusses how the SAP Logistics modules enable Materials Management, Production Planning and Control and ultimately Sales and Distribution transactions to be performed in the organization. It provides scenarios for aligning your business processes with these  more...

SAP BusinessObjects Crystal Reports ...stomer requirements and business process optimization. In order to realize this potential, SAP provides the Crystal Reports reporting tool. Crystal Reports has supplanted the BusinessExplorer report designer as SAP's standard enterprise reporting tool. Crystal Reports provides the interface to allow business users to extract and present formatted, layout-centric reports from business data.  more...

Information Security Program Management Resources Implementation ... and to assemble the resources that are still required in order to implement the information security program. This course examines the policies, controls, and metrics used to make the program function efficiently, and the analyses that will be used to monitor the program on an ongoing basis. This course also examines the technologies, skills, and outside support that the information security  more...

Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network ...sent important differences that you need to understand in order to perform a successful integration. The integration of wireless technology into the LAN network is a lot more than just merely connecting access points (APs) to access switches. WLAN integration into the campus network is very different depending on whether an autonomous solution or a controller-based solution is expected. Device  more...

Communications Skills ... an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when  more...

Cisco Route 1 0 Configuring Verifying BGP Operations ...ng. BGP is used in performing policy-based routing and in order to manipulate the best paths chosen by BGP, a network administrator must understand the different attributes that BGP uses and how BGP selects the best path based on these attributes. This course covers BGP configuration and verification when connecting an enterprise network to ISP networks. The BGP path selection process and  more...

Cisco Route 1 0 Implementing Path Control Cisco Route 1.0: Implementing Path Control Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Policy-based routing allows administrators to route traffic along specific paths according to their needs and gives you greater flexibility in determining traffic patterns and best routes. Sometimes, simple destination-based routing is not  more...

Cisco Route 1 0 The OSPF Routing Protocol ...nd it is vital that you know which ones are being used in order to properly configure OSPF. It is equally important to note that OSPF pays special attention to different network types, such as point-to-point and broadcast networks, and that the OSPF default settings do not always work properly with some network topologies. This course introduces each of the major characteristics of the OSPF  more...

Active Directory Admin in MS Win Server 2008 Active Directory Admin. in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Planning and implementing an enterprise administrative structure and an enterprise Group Policy strategy are tasks that are of utmost importance to an Enterprise Administrator. Designing the Active Directory Domain Services (AD DS) administrative model  more...

The Consumer Electronics Industry Overview Version 1 ...n improving their business and manufacturing processes in order to reduce their costs and thereby absorb the lower prices demanded by the market. Or they might increase their investment in research and development to address rapid technological change. This course is designed to help learners understand these challenges and some of the common strategies used to overcome them, as well as some of  more...

The Retail Industry Overview Version 3 ... unique strategies to overcome these global challenges in order to offer customers the right products at the right time for the right price. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the retail industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the retail industry  more...

The Importance of Diversity and the Changing Workplace The Importance of Diversity and the Changing Workplace Imagine for a minute that you work in a place where everyone is the same. All of your coworkers are of the same ethnicity, gender, educational background, and socioeconomic standing. You work with a group of people essentially cut from the same cloth, so where will new ideas come from? How will the group have the ability to understand  more...

Recognizing Diagnosing Problem Performance Recognizing & Diagnosing Problem Performance When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or underperformance, managers need to know how to detect them in a timely manner. Performance problems can vary in scope,  more...

Competitive Marketing Strategies Selecting Implementing Strategies Competitive Marketing Strategies: Selecting & Implementing Strategies Competitive marketing strategies can help your organization gain market share, minimize the impact of competitors, and increase revenues. These outcomes can only be achieved, however, if organizations understand how to translate their competitive advantages into winning strategies. This course describes the different types  more...

Brand Management for Social Media Wireless Technologies Brand Management for Social Media & Wireless Technologies The brand tenets of the past (notably control and predictability) are no longer valid. Ever-increasing consumer power, driven by social media and other web-based and wireless technologies, is having a significant impact on brand effectiveness and brand staying power. Consumers are now key drivers for corporate brand strategy. Brand  more...

Information Security Governance Developing an Action Plan ...ager Certified Information Security Manager® In order for information security governance to succeed, there must be an action plan put into place to lay the groundwork for success. This course examines the assets, departments, resources, and people that play a role in bringing an action plan to life. This course will also examine the components and constraints of an action plan, along  more...

Information Security Governance Strategies Goals Information Security Governance: Strategies & Goals ISACA Certified Information Security Manager Certified Information Security Manager® Many companies realize that their information security is not in the state that it should be. As an information security manager, it will be your role to guide your organization to where information-related risks are controlled and sound information  more...

Field Sales Skills Simulation ...to educate your customers and to get them to commit to an order. In this simulation, you are working in the field, and your boss has entrusted you to make two sales calls for her. Your first call is to Rick's Pharmacy and your second call is to a supplier of vitamins and minerals called Supplement Alley. This simulation is based on the SkillSoft Series "Field Sales Skills" and has links to the  more...

A Essentials 2009 Computer Hardware Components ...hat work has always remained the computers themselves. In order for a computer to function correctly it requires specific types of hardware components. This course covers the different types of motherboards, power supplies, storage devices, central processing units, and memory that are needed by computers and how they work in unison to ensure that computers perform as required. This course is  more...

A Essentials 2009 Security and Network Fundamentals IPv6 update A Essentials 2009: Security and Network Fundamentals (IPv6 update) CompTIA CompTIA A 2009 220-701 CompTIA A Essentials Security and networking are important in the computer world. This trend has only increased as the average person's interaction on the Internet continues to grow. This course examines security concepts and technologies, such as encryption, authentication, firewalls, and  more...

CompTIA Server 2009 Server Functions Network Essentials ...y have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or providing network security as in the case of a firewall or authentication server. The administrator must be familiar with each of  more...

CompTIA Network 2009 Network Addressing ...ompTIA Network 2009 N10-004 CompTIA Network 2009 In order for devices to be part of a network, each must have at least one unique address. All network devices have a hardware address but communication is enabled through the use of logical addresses, most commonly IP addresses. This course describes the two most common types of network addresses MAC addresses and IP addresses. The details  more...

CompTIA Network 2009 Managing Monitoring the Network ...nitoring a network falls to the network administrator. In order to do a thorough job, administrators need to be aware of the processes, procedures, and tools that they can and should use in order to accomplish their goals. Proper management and monitoring of a network can forestall many problems that commonly occur in a network environment as well as make troubleshooting problems that do arise  more...

Introduction to Software Program Design ...order to work their magic, computer programmers need to understand the various methods required by programming languages. This course introduces the learner to the basic methods and processes necessary to construct algorithms, including variables and data types, expressions and statements, and more advanced concepts like arrays and functions. Specific topics covered include variables, constants  more...

Queries and Reports in Access 2007 Queries and Reports in Access 2007 Microsoft Queries and reports are used in Access 2007 to convert data into useful information and are an essential part of any database application. Access 2007 has a Query Wizard which simplifies the process of formulating a query and provides various methods of creating reports to present summarized information easily and effectively. This course explores  more...

Advanced Data Management in Access 2007 ...ying and enhancing tables, reports, queries, and forms in order to meet your business needs. This course explains and demonstrates retrieving and validating data, using subforms and subreports, as well as applying conditional formatting in Access 2007 tables, forms, and reports. Advanced query methods make it easy for an experienced end-user to retrieve the results they desire and to have those  more...

Collaborating and Using Visio 2007 With Other Programs Collaborating and Using Visio 2007 With Other Programs Microsoft Visio 2007 is a powerful collaboration tool that allows the user to to show content from other applications and also allows content in Visio to be linked to other types of files. This course will show how to link, embed, import and export content and drawings in order to allow for collaboration with other programs while using  more...

Cisco IUWNE 1 0 Wireless Regulation Bodies Standards Certifications ...Cisco Unified Wireless Networking Essentials 1.0 In order to send information wirelessly, devices must make use of the radio frequency (RF) spectrum. Rules regarding what transmit power is allowed in specific frequencies differ between regions. In order to allow for interoperability between regions, a common set of rules, or protocols, for sending information is needed for vendors to  more...

Cisco IUWNE 1 0 Wireless Frame Basics Nonstandard Technologies ...cted, what their role is, and what their speed will be in order to quickly detect when a portion of a dialog is failing. This course follows the end-to-end journey of the wireless frame, and also describes the impact of nonstandard wireless technologies on Wi-Fi networks. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for  more...

Cisco IUWNE 1 0 WLAN Authentication Encryption ...mportant to understand their strengths and weaknesses, in order to decide which will work best in a given network situation. This course describes the different flavors of EAP as well as the two generations of Wi-Fi Protected Access WPA and WPA2. The course also provides the information necessary to be able to configure wireless security on Cisco controllers and clients. This course maps to the  more...

Creating Implementing Database Objects in SQL Server 2008 ...umber of database objects used to store and view data. In order to configure a SQL Server 2008 database to meet business requirements, administrators and developers must fully understand how to design, create, and configure these database objects. These objects include tables for storing data in the database, views to allow access to the data within specific tables, and indexes to optimize the  more...

Performing Advanced Query Techniques in SQL Server 2008 ...th regards to stored data, such as the collation and sort order. This course demonstrates how to perform advanced query techniques to manipulate data. It also identifies how to work with the COLLATE clause to manage international considerations when working with data. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-433 TS:  more...

Gathering Performance Data in SQL Server 2008 ... Server 2008, Database Development (Exam 70-433) In order to keep SQL Server 2008 running as efficiently as possible, SQL Server 2008 provides a variety of performance tuning and optimization utilities. Among these utilities are the SQL Server Profiler and the Database Engine Tuning Advisor. The SQL Server Profiler allows you to use trace files and logs to analyze your database s  more...

Oracle Database 11g RAC Performance Tuning ...er statistics, statistic rates, and sampled statistics in order to tune the database system to provide the best performance as efficiently as possible. Although there are specific tuning areas for Oracle Database 11g: RAC, such as instance recovery and interconnect traffic, you will get the best performance by tuning your RAC system the same as you would with a single-instance system. The same  more...

Operations Mangement Inventory Management Operations Mangement: Inventory Management Inventories include an organization's raw materials, work in process, supplies used in operations, and finished goods. A major part of organization's capital and costs are involved in maintaining and managing inventories. Consequently, organizations work to achieve an ideal size of inventory to reduce costs and improve the bottom line while ensuring  more...

Operations Management Operations Scheduling ...iate organizational resources. Sequencing establishes the order for performing the work needed to meet production priorities and targets. These scheduling activities enable operations managers to optimize the use of organizational resources during production. This course presents basic concepts about scheduling in both manufacturing and service organizations. It walks you through the main  more...

SAP Customer Relationship Management CRM SAP Customer Relationship Management (CRM) SAP The SAP CRM module provides an organization with the tools to obtain, retain, and grow profitable customer relationships. An organization can use this module to effectively plan and manage marketing, sales, and service campaigns as well as analyze related processes. SAP CRM supports the entire customer relationship cycle, beginning with customer  more...

SAP Supplier Relationship Management SAP Supplier Relationship Management SAP Supplier relationship management (SRM) involves collaboration with suppliers that are crucial to the success of an enterprise. The goal of SRM is to maximize the value of the collaborative relationships with suppliers. SAP SRM represents a strategic approach to procurement and supply that is tightly integrated with other components of the SAP Business  more...

Strategic Sales Planning ...you offering them and why? How do you plan effectively in order to maximize revenues and develop strong customer relationships? The use of strategic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a significant impact on the success or failure of sales initiatives. This course  more...

Preparing to Communicate Effectively at the C Level ...king, but don't know how best to deliver your message. In order to make the most of your communication with the "C" level, you need to be prepared. This course helps you shape and clarify your message, outlines the principles you should follow when approaching communications with senior executives, and provides important tips on how to build credibility with the "C" level. It also offers  more...

Negotiation Skills for Sales Professionals Preparing to Negotiate Negotiation Skills for Sales Professionals: Preparing to Negotiate Effective sales negotiation skills are essential for any successful sales professional. However, being able to maximize the value of your proposal for both you and your customer isn't an easy task. This course provides direction on how to use a strategic negotiation process to strike effective, long-lasting, and profitable  more...

Business Law Ethics Business Law Ethics Dealing with the balance of ethics and the law is a day-to-day challenge for many managers. While you might be inclined to act in ways that are legal in the technical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close  more...

ITIL reg 2011 Edition Overview Creating a Service Culture ...lobe rely on information technology now more than ever in order to survive and thrive in today's competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while maintaining and improving your ability to meet customer demands and further develop business success?  more...

How to Find Legitimate Home Employment ...You will learn the legal aspects of owning a business. In order to get a well-rounded concept of what you need to do, purchase of supplemental material is required. This material was written by yours truely and adds to what the course provides: How to Find and Start a Legitimate Home Business. This is a treasure and will help you to find real work at home jobs. This is a must-read for all work  more...

Basic Internet Specialist Certificate ...ort: Download of a textbook will be required. The link to order the e-book is here: http://courses.creatingwords.com/ebook.htm. This is supplemental material that will go along with your course. After you purchase the e-book, you will be automatically sent to a web page where you will be able to download your copy. In case something happens and you are not forwarded to the download page it is  more...

LBD: Methods of Academic Assessment and Instruction Focuses on the information teachers need in order to develop, analyze, and interpret tests for planning and monitoring instruction.  more...

Legal Research and Writing ... 2.0 GPA level. An academic average of 63% is required in order to receive credit for the course. Students are encouraged to be in class weekly and class participation is weighted in the final grade computation. It is the student?s responsibility to complete the material covered if lessons are missed and to see that all missed lessons are made up in compliance with the College guidelines.  more...

Legal Nurse Consulting Certificate Program ...iation of Legal Nurse Consultants. You can phone in your order, or visit their website and print the order form for the text and mail your order in. The cost of the text book is $ 65.00 for members of the American Association of Legal Nurse Consultants and $ 99.00 for non-members. A fee is added for shipping. "Legal Nurse Consulting: Principles and Practice" Edited by: Patricia W. Iyer, MSN,  more...

Access 2002 ...nt and correct. A variety of techniques will be taught in order to make data entry faster, easier, and less error-prone. As the course becomes more advanced, students will use Microsoft Access as a development tool. The course also teaches strategies for protecting data by enacting various security measures and by controlling how data is entered into a database. Finally, various maintenance  more...

Navigating And Exploring The Internet ...ches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about and searching the Web, and sending e-mail. This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about  more...

Navigating And Exploring The Internet 2002 ...ches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include understanding and sending e-mail, learning about the Web, and using browsers such as Internet Explorer and Netscape Navigator to view Web pages. This introductory course teaches students the fundamental skills they need to know to use the Internet. Skills students will learn  more...

Soft Skills Using MS Office Applications ...urse uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills. This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation,  more...

Balancing Work and Family ...order to live, it is family that makes life worth living, and ita ™s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and satisfaction. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...

Becoming an Effective Team Member ... is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see better team results as you develop communication skills, fulfill your roles and responsibilities, and encourage other team members to do  more...

How To Master Human Resources Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...

How To Master Personal And Family ...to give their all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny issues facing people at various stages of their lives, whether taking  more...

Motivating Employees ...he workplace and encouraging initiative in each person in order to move everyone forward. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. The difference between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This  more...

Starting and Growing a Business on the Internet ... on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Such steps include recognizing what type of business is best to start, what product sells the  more...

Starting and Growing a Business on the Internet Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed.  more...

Achieving Successful Copywriting Results in Four Weeks Apply proven techniques and methods to any business writing situation. Designed specifically for beginners or more advanced writers seeking training in the art and craft of copywriting. The course focuses on the formula used to create successful copy. Every aspect of this formula will be explained. Examples will be shown. In addition to regular course material, there will also be assignments  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led ... site by analyzing it and making the necessary changes in order to ensure your success and turning your business into a "selling machine." By completing each lesson, you will look at all the strategies in the search positioning process through analyzing their site, handling of keywords, basic HTML coding, making rich content pages, and more. Each lesson will build upon the previous to offer the  more...

Certificate in Technical Writing ... time. We do however, discount the three workshops if you order all three at one time. Are there textbooks that I need to buy for any of the courses? Generally you will purchase only one textbook. The purchase fee for course materials is about $50.00 (more or less). What does the actual Certificate cost? JER Group, Inc. (JER ONLINE) is an Atlanta-based provider of high quality Corporate Career  more...

Certificate in Technical Writing for Current Technical Writers ... time. We do however, discount the three workshops if you order all three at one time. Are there textbooks that I need to buy for any of the courses? Generally you will purchase one textbook.The purchase fee for course materials is about $50.00 (more or less). What does the actual Certificate cost? JER Group, Inc. (JER ONLINE) is an Atlanta-based provider of high quality Corporate Career Track  more...

Introduction to ISO 9001:2000 ...s approximately 2 hours to complete. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive training, complete with audio. Complete the chapters as your schedule allows. Return anytime and begin where you left off. Complete exercises, take notes electronically and learn at your pace. Email your instructor  more...

How to Critically Evaluate Your Business Plan ...your business, and finally, develop a plan to grow it. In order to write a winning plan, you first have to recognize what goes into a winning plan. This course will help you do that. You`re going to use seven critical questions to help you navigate the ins and outs of business plan analysis. By learning to recognize a plan`s risks and opportunities, you`ll know what works and what doesn`t work  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...u carefully consider each characteristic of a property in order to determine whether it is important to you or not? and at what cost. This course employs the Learning by Doing approach to education. That means that rather than lecture to you, this course will put you to work. Why? Because you remember what you experience much better than what you are told. So, it?s only natural that the best  more...

HIPAA Privacy Training & Certification Program Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...

Lean Manufacturing Personal Training Library ...uality and productivity. (The 5S?s stand for Sort, Set in Order, Shine, Standardize, and Sustain; these terms are rough translations from the original Japanese terms referring to a process to optimize workplace organization.) The training includes step-by-step guidelines for achieving the 5S?s as well as a roadmap to implement the 5S?s. Many examples of 5S success stories are included  more...

IATA Dangerous Goods ...t of radioactive materials under the IATA regulations. In order to follow along with the examples and exercises presented in the course, you must have access to a copy of the IATA Dangerous Goods regulations. In order to follow along with the examples and exercises presented in the course, you must have access to a copy of the IATA Dangerous Goods regulations. If you are in need of an  more...

Writing Standards-Based Assessments ...tate and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to merely guess a right answer choice. Writing Standards-based Assessments is a seven day online course. This course is designed to give you an understanding of writing test items that are aligned to your  more...

Using the Power of the iPod in Education: An Overview ...at their disposal to transform their educational goals in order to more effectively achieve the 21st century skills that their students need in order to succeed in their schooling and after they graduate in their working and civic lives. One powerful tool is the compact iPod that has many features that can be taken advantage of by teachers and students due to its portability, and powerful  more...

AS9100 Aerospace Standard General Employee Training ...t of the system, much like ISO 9000. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive training for approximately 1/2 hour. The training includes slides, audio and quizzes. You will be able to work at your own pace, and will be required to pass quizzes throughout the training. FREQUENTLY ASKED QUESTIONS  more...

Bartending the Easy Way-Online ...is course offers you "Professional Certification" and, in order to assure that you are aware of your state's most up-to-date laws, we will also provide a phone number where you can call for your state's regulations and age of service laws.How can I learn everything I need to know about bartending from an online course? In this class you will learn valuable information that will make you a  more...

Bartending to the Max-Online ...is course offers you "Professional Certification" and, in order to assure that you are aware of your state's most up-to-date laws, we will also provide a phone number where you can call for your state's regulations and age of service laws.How can I learn everything I need to know about bartending from an online course? In this class you will learn valuable information that will make you a  more...

Basics of Business Math Series ...ings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business applications. The student will have access to this course for 1 year. This self-directed course can be completed within  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...the best ideas are rarely perfect at their conception. In order to evaluate an idea?s chance of real success, and to develop an action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory will develop an idea?a hypothesis?about how something works. In order to determine whether or not his idea has merit, he will devise experiments to test  more...

Design a Winning Business Based on Your Idea--Self-Directed ...the best ideas are rarely perfect at their conception. In order to evaluate an idea?s chance of real success, and to develop an action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory will develop an idea?a hypothesis?about how something works. In order to determine whether or not his idea has merit, he will devise experiments to test  more...

Expert Certificate Course in Medical Billing ... the clerical functions that a medical biller performs in order to process forms quickly and accurately. This course is designed to help you learn all of the clerical functions that a medical biller performs in order to process the HCFA-1500 form quickly and accurately. It also covers understanding source documents and the insurance "claim cycle", claim submission, the TRICARE and CHAMPVA  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...

ISO 13485 Medical Devices General Employee Training ISO 13485:2003 is a Quality Management System (QMS) specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted  more...

ISO 9001:2000 General Employee Training ISO 9001:2000 is the standard for quality management systems, and a good tool to improve overall business execution. This course provides a basic understanding of ISO 9001:2000: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. ISO 9001:2000 General Employee  more...

Microsoft Certified Application Specialist Office 2007 The Microsoft Certified Application Specialist (MCAS) credential, part of the Microsoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products Microsoft Office Word 2007, Excel 2007, PowerPoint 2007, Access 2007, and Outlook 2007 as well as the Windows Vista operating system. The MCAS certification is replacing the Microsoft  more...

Microsoft Project For Purchasing Professionals ...l need a copy of Microsoft Project 2000 or later. You can order a FREE evaluation copy of the software from Microsoft's website. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Microsoft Project For Purchasing Professionals  more...

Safe Computing For Educators ...t your computer and have a safe computing environment. In order to do this, the course combines textbook learning with hands-on exercises to give you a well-rounded experience. Enroll in this course to: Identify various threats that affect the computing environment such as viruses, spyware, and phishing. Evaluate security software products, tools, and processes so you can stop viruses in their  more...

Senior Professional In Supply Management (SPSM ®) Certification Program ...essfully completing the following online classes, in this order: Mastering Purchasing Fundamentals (6.5 CEHs) Microsoft Excel For Purchasing Professionals (7 CEHs) Supply Management Contract Writing (7.5 CEHs) Microsoft Project For Purchasing Professionals* (8 CEHs) 14 Purchasing Best Practices (8 CEHs) Savings Strategy Development (7 CEHs) Step #2: Take the SPSM Exam. This online exam consists  more...

Supply Management Contract Writing ...™t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don ™t know how to write a contract. This is troublesome. Because if you aren ™t familiar with the advanced techniques of contract writing, you can put  more...

Build Your Own BIZ - How to Hire ...niques. This course will help you refine these skills in order to hire employees that will stand the test of time, and maximize your return on investment. The class includes video, text, and downloadable resources. Description of Course How to Hire explores the following areas: Evaluating the need to hire Deciding how to proceed Confirming the job description Soliciting and screening  more...

Build Your Own BIZ - Performance Improvement ...course will help you facilitate performance appraisals in order to improve the effectiveness of your workforce. The class includes video, text, and downloadable resources. Description of Course Performance Improvement explores the following areas: Before the appraisal process Midstream feedback Facilitating the performance appraisal Follow-up The Performance Improvement course also contains  more...

Build Your Own BIZ Comprehensive Certificate ...e then apply sound business principles to these issues in order to help you function effectively and avoid pitfalls in your day-to-day operations. Provides access to a variety of business tools and topics in the form of modules, which include videos, indexed content, and downloadable templates. Provides expert advice - subscribers are given the opportunity to post five questions per month which  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business .... Please note, it is not necessary to be Certified in order to be employed as a Medical Transcriptionist. Medical Transcription For the Physician?s Office or Home Based Business This beginning medical transcription course curriculum is developed so that a student who wishes to achieve Certificate or Registered status with the Association for Health Care Documentation Integrity, a national  more...

Medical Workforce Spanish Medical Spanish is designed to provide students with skills in the Spanish language related to healthcare. Students are also introduced to the culture of the Spanish-speaking world, which prepares the non-Spanish-speaking healthcare professional to provide medical care and attention to Spanish speaking patients in medical office settings. No prior knowledge of Spanish is required. Upon successful  more...

Managing in a Global Business Environment ... and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and  more...

Managing Cross-Functions ...w rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of value chains. These developments place a premium on managers implementing new strategies to develop organizational learning  more...

Tomorrow s Managers Competencies ...st be less product-oriented, and more people-oriented. In order to thrive in these shifting times, you need skills that will help you maximize the potential of your workforce. Tomorrow's Managers' Competencies will teach you how to develop your employees through influence and inspired guidance. You'll improve communications and negotiation skills, learn how to get buy-in, and discover  more...

Analyzing Cash Flow Would a family survive if it didn't know where its available cash was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and  more...

Industry Overview Information Technology ... time, the customer is demanding more value per dollar in order to justify IT spending. Rather than ad hoc purchasing to solve a specific problem, customers are evaluating IT purchases in light of how they will serve strategic business needs and fulfill more fully defined processes and architectures. This reflects a fundamental change for the business IT industry, which affects and blurs the  more...

The Pharmaceutical Industry Overview Version 2 ...g to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the supply chain is managed. This course provides a high-level overview of the pharmaceutical industry environment, including its  more...

Leadership Development for Technical Professionals Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...

Introduction to Brand Management ...ll demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and  more...

Managing the Creative Elements of Brands ... help you analyze all the creative elements of a brand in order to help you build your company's brand equity. The first lesson in this course demonstrates how your brand can make a great impression on consumers. The next lesson shows you how to brand your products with the perfect name and logo. This course enables you to determine if a jingle, slogan, or fictional character may be necessary  more...

Elements of Marketing Strategy ...lop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on your  more...

Critical Thinking Skills for Managing ...g is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical Thinking Skills for  more...

Advanced Customization in Windows SharePoint Services 3 0 Describe the different ways to customize SharePoint ? using web parts to change the appearance of pages, master pages, and sites, and modifying the web.config file in order to customize code access security (CAS).  more...

Preparing for Change When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...

Handling Organizational Change Simulation ...ork in the greeting cards division and are facing a third-order change. In response to flagging sales, senior management has decided to move away from a traditional top-down management organization toward a team structure to spur innovation and creativity in its specialized card lines. This means the creative, marketing, and production departments will be working together in small groups on  more...

Implementing a Succession Plan Simulation ...6 months to one year from the start of development, so in order remain profitable, the company relies on a highly skilled research and production staff to collate data, analyze markets, and write reports with extremely short turn-around times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. URG has experienced dramatic growth over  more...

Avoiding Problem Performance Simulation You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers for the show report to you. Recently, one of these writers resigned, so you need to hire a replacement. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in  more...

Appraising Performance Simulation Consider your last performance appraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of many  more...

Initiating a Succession Plan Simulation ...6 months to one year from the start of development, so in order remain profitable, the company relies on a highly skilled research and production staff to collate data, analyze markets and write reports with extremely short turnaround times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. You are a VP and Principal Analyst for  more...

Supply Chain Transportation and Facility Design ...n organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a supply chain, including modes of transportation and transportation  more...

Dreamweaver MX Web Applications ...are Views SQL What is SQL Select Statements Using Where & Order By Retrieving Data Using LIKE Connecting to Databases Web & Application Servers Types of Application Servers Installing Personal Web Server Configuring PWS Configuring IIS Interfacing with Databases Database Drivers Setting up a DSN Connecting to an MS SQL Server Connect to a CFMX Server Creating a Connection in Cold Fusion MX to a  more...

Access 2000 User Series ...igning Simple Queries (27 Minutes) 4.1 Selecting Fields & Ordering the Query Result 4.2 Refining Queries with Criteria 4.3 Updatability of Query Results 4.4 Queries Based on Multiple Tables Access 2000 Advanced (2 Hours 3 Minutes) 1.0 Building and Modifying Forms (51 Minutes) 1.1 Adding Controls 1.2 Selecting Controls 1.3 Moving, Sizing and Deleting Controls 1.4 Aligning Controls 1.5 Changing  more...

Access 2000 Advanced ...rols 1.5 Changing Control Properties 1.6 Changing the Tab Order Controls 1.7 Form Properties 1.8 Working with Combo Boxes and List Boxes 2.0 Building and Modifying Reports (26 Minutes) 2.1 Understanding Report Bands 2.2 Working with Controls 2.3 Creating Groups and Totals Reports 2.4 Working with Report Properties 2.5 Modifying Selection Criteria 3.0 Database Startup Options (5 Minutes) 3.1  more...

PowerPoint 2000 Beginning ....0 Modifying a Presentation (11 Minutes) 3.1 Changing the Order of the Slides 3.2 Changing the Layout of one or more Slides 3.3 Using the Slide Master 3.4 Using a Design Template 4.0 Working with Text (14 Minutes) 4.1 Spell Check & Promotion and Demotion 4.2 Aligning Text 4.3 Adding a Text Box 4.4 Fonts 4.5 Office Clipboard 5.0 Working with Visual Elements (36 Minutes) 5.1 Adding Clip Art 5.2  more...

PowerPoint 2000 Set of 3 ....0 Modifying a Presentation (11 Minutes) 3.1 Changing the Order of the Slides 3.2 Changing the Layout of one or more Slides 3.3 Using the Slide Master 3.4 Using a Design Template 4.0 Working with Text (14 Minutes) 4.1 Spell Check & Promotion and Demotion 4.2 Aligning Text 4.3 Adding a Text Box 4.4 Fonts 4.5 Office Clipboard 5.0 Working with Visual Elements (36 Minutes) 5.1 Adding Clip Art 5.2  more...

Contracts in Commercial Transactions ...r contracts and their different legal classifications. In order to make effective business decisions, managers must clearly understand when they are forming an enforceable contract and when they are not. This course presents strategies for making an offer, successfully negotiating, and designing contracts that protect the rights of the organization, customer, and other interested parties.  more...

Giving Feedback to Colleagues Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a  more...

Using Data as a Technical Professional Consultant ...rveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition, you will be analyzing the information, arriving at conclusions, and presenting your findings and recommendations to the internal client. This course provides content to help consultants understand interviews and surveys as useful data collection tools, to  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

Sales Skills Prospecting Addressing Needs ...network and establish a good relationship with clients in order to meet their needs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps  more...

Sales Skills Overcoming Obstacles ...onsibility to address her objections to your products. In order to fulfill Jessica's needs and make the sale, you must understand her decision-making practices. When overcoming her objections, remember that you have the authority to reduce the length of a standard contract from three years to two years. Unit 3: Creating and Delivering a Sales Presentation (0.5 - 1 hour)  more...

Sales Skills Effectively Closing a Sale In Sales Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close  more...

Brand Management Branding on the Web ...ranchise. It is in the initial stages of moving online in order to expand its customer base. The Lil' Brown Bean brand is associated with an upscale image of quality and discerning taste. You are meeting with the team that is in charge of developing the plan to move the brand online. The team is made up of Jessica Stone, the Marketing Communications Manager; Marcus D'Angelo, the Senior Web  more...

Professional Selling Over the Phone Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...

Sales Management Building a Championship Sales Team Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals  more...

Essentials of Business Law Employment Law ...s human resource managers, to discuss employment laws. In order to increase your understanding of workplace privacy rights and the components of wrongful discharge, Ron will be presenting a series of scenarios for you to evaluate. These scenarios will cover a wide range of topics, from employment regulations to labor and management issues, and they will test your ability to make the correct  more...

Consulting Skills The Consulting Process Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing  more...

Strategic Management Establishing Strategic Focus ...ting at Icon. Kelly will ask you a number of questions in order to test your knowledge of strategic management terms and definitions. Your answers to this series of questions will help gauge your knowledge of strategic management. Through her questions and your answers, you will gain a better understanding of the relevant terms associated with strategic management. Unit 2: Strategic  more...

Quality Management The Quality Management Process ...rs who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Fundamentals of Quality Management (0.5 - 1 hour)  more...

Quality Management Quality Management Tools ...rs who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Tools to Understand Current Performance (0.5 - 1 hour)  more...

Principles of Marketing Fundamentals of Marketing ...employees who want to learn basic marketing principles in order to influence the marketing goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language (0.5 - 2 hours)  more...

Visual InterDev 6 0 Implementing Server Technologies ...ntext object methods. Update a DLL by adding classes in order to achieve a finer level of transaction control. Complete the code that will manage an aborted transaction in an ASP page. Unit 3: MTS Security Duration: 1 - 2 Hour(s) Identify the activities to be performed to implement declarative security. Create a Windows NT user. Create a Windows NT local group. Add a  more...

NetWare 5 Administration - Part 2 ... a print job by using NetWare administrator. Change the order of a print job by using NetWare Administrator. Copy a print job from one printer to another by using NetWare administrator. Display the print job information by using NetWare Administrator. Delete a print job by using NetWare Administrator. Unit 2: Managing the File System Duration: 3 - 4 Hour(s) Identify the  more...

Oracle 11i10 Order to Cash Basic Pricing ...Order to Cash lifecycle. Additionally, the course elaborates on the tasks involved in creating and managing price lists. You also learn about pricing entities such as price agreements, formulas, qualifiers, modifiers, and pricing attributes. Learn To: Identify features of Order Pricing. Match Order Pricing entities with their descriptions. Identify the additional  more...

Oracle 11i10 Order to Cash Tax Accounting Period Closing ... Identify key concepts related to tax in Oracle 11i10 Order to Cash. Identify the steps for setting up tax. Identify options for defining tax codes and rates. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs  more...

Oracle 11i10 Order to Cash Setting Up Processing Receipts This course elaborates on the process of setting up and applying receipts. The course also covers concepts related to handling chargebacks, adjustments, claims, balance segments, and non-manual receipts. Learn To: Identify key concepts related to the receipt setup process. Identify options for defining Receivables activities. Identify options for defining a bank. Identify  more...

Oracle 11i10 Order to Cash Shipping Overview Setups ...ourse provides an overview of the shipping process in the Order to Cash lifecycle. Additionally, the course elaborates on the shipping setups including the shipping parameters, shipping rules, freight settings, shipping document sets, and regional settings. Learn To: Identify key concepts related to the shipping process. Identify key concepts related to managing the shipping  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...icy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance of Group Policy settings. Force the inheritance of Group Policy settings. Filter Group Policy settings. Delegate  more...

Windows NT 4 0 Administration Fundamentals - Part 2 Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...methods of sorting the result set of a query by using the ORDER BY clause. Identify substitution variables that are used while retrieving data by using SQL statements. Unit 3: SQL Functions Identify features of single-row functions. Match the character functions with their uses. Match the number functions with their purpose. Identify features of the date functions.  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ... site topology. Identify the guidelines for deciding the order in which domain controllers are upgraded to Active Directory. Identify the guidelines for upgrading PDCs. Identify the guidelines for upgrading PDCs, workstations, and member servers. Identify the guidelines for testing and verifying an upgrade to Active Directory. Unit 2: Active Directory Connector (ADC) Duration: 3 - 4  more...

Supply Chain Management Using Models ...ty with consumer demand. Identify benefits of Customer Order Management (COM). Identify elements of order management control. Identify key elements of the three Vs model for inventory management. Identify key inputs to Sales and Operation (S&OP) planning. Identify characteristics of Advanced Planning and Scheduling (APS) model. Unit 3: Distinguishing the Firm and its  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...s to give users working in retail companies, dealing with orders, an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain, between a retail company and its clients. L earn To: The Retail Process. Basic scenario and related processes. Delivery Scheduling. Subsequent  more...

SAP R 3 v4 0 Profit Center Accounting ...ld have completed the following courses: 12286 SD Order processing. 12280 Cost Center Accounting 1 12277 FI General Ledger 12276 FI Accounts Payable/Accounts Receivable 12279 FI Balance Sheet T otal Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Introduction Duration: 2 Hour(s) Types of profitability reports within SAP  more...

SAP R 3 CO Cost Object Controlling ...terials and routings. The steps involved in processing an order as well as the associated phases of preliminary costing, simultaneous costing and final costing are also covered. The course gives employees, working within internal accounting , the essential skills to carry out tasks within cost object controlling, dealing with all the costs related to the production process and important for  more...

SAP R 3 v4 0 Investment Management - Overview ...tment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values). L earn To: Create and editing program definitions. Create and editing program positions. Editing and displaying program  more...

SAP R 3 v4 0 Profitability Analysis - Basics .... Valuating Plan Data. Actual Postings. Creating an Order. Valuating Incoming Orders. Billing. Transferring and Valuating Billing Data. Further Actual Postings. Data for Profitability Analysis. Unit 4: Information System Duration: 1 Hour(s) Basic Reports. Creating a Basic Report. Executing a Basic Report. Details of Basic Reports. Form Reports. Defining  more...

SAP R 3 SD Sales and Shipment Processes ...es. Students will learn to process inquiries, quotations, orders, shipping and billing. They will acquire essential skills to work with the Sales Information System. The course exploits practical scenarios to illustrate the content. The course shows how to process sales documents and looks at the functions used during the pre-sales phase. It covers the sales and distribution document chain and  more...

SAP R 3 v4 x SD Order Processing ...se will help you to understand the stages involved in the ordering cycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders. L earn To: Sales Order Processing. Order Entry. Order Header. Order Items. Schedule Lines. Order Functions. Availability Check.  more...

SAP R 3 CO Activity Based Costing Course Overview The course SAP R/3 Activity Based Costing is designed to provide all employees of a company involved in Cost Accounting an overview of the possibilities supported by activity-based costing and to explain how the available functions can be used. The user will also be given the basic information required to carry out day-to-day chores within the SAP R/3 System. L earn To:  more...

SAP R 3 MM Purchasing Purchase Order Processing and Information System ... involved in Purchasing. L earn To: Purchase Order. Purpose of the Purchase Order. Manual Purchase Orders. Monitoring Purchase Orders. Outline Agreement. Creating a Contract. Scheduling Agreement. Optimized Ordering Procedures and Evaluations. Optimized Ordering Procedures. Evaluations and Reports. C ontent Emphasis  more...

SAP R 3 v4 x MM Inventory Management ...ows you to manage stocks on a quantity and value basis in order to plan, enter, check goods movements and carry out physical inventories. You will learn the essential skills needed to ensure efficient and sensible use of the Inventory Management services within the MM Module. L earn To: Basic Principles. Inventory Management. Material Master Record. The Different  more...

SAP R 3 v4 x Invoice Verification ... Reports and Searches. Items with no Purchase Order Reference. Foreign Currency. C ontent Emphasis Skills-Based A udience All personnel involved in the auditing processes associated with purchasing activities. User Support staff and Project Team members needing to acquire a user perspective of the SAP system. Participants should have a good knowledge of  more...

Process and Function Modeling ...in the application function hierarchy. Identify why the order of the functions is unimportant in the function hierarchy. Identify why common functions are eliminated from the application function hierarchy. Identify the rule to follow when minimizing the number of functions in a group. Arrange the processes created in the process models into logical groupings in the function hierarchy  more...

Object Analysis Design Design Implementation ... to Design Duration: 2 - 3 Hour(s) Identify the order in which the principles of Object Oriented Analysis are applied. Identify the deliverables from Object Orientated Analysis. Identify the characteristics of Object Types in a system. Identify the purpose of the Design Phase. Sequence the steps required to perform Object Oriented Design Mapping. Identify the reason for  more...

Oracle SQL Specifics Retrieving and Formatting Data ...dition. Perform a query using a SQL operator. Use the ORDER BY clause to sort query results. Use a join to query data from multiple tables. Use an outer join to return records without a direct match. Identify the features of the SQL*Plus environment. Log in to SQL*Plus. Use the DESCRIBE command to display the structure of a table. Match SQL*Plus editing commands to their  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...e compound queries by using set operators and control the order of the output of the compound queries. C ontent Emphasis Skills-Based A udience Application developers, database administrators, system designer/developers, and technical support professionals. Learners should be familiar with the basic principles of SQL and PL/SQL using Procedure Builder or have completed  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...hare cursors. Identify the guidelines for coding SQL in order to share cursors. Match the columns of the V$LIBRARYCACHE view with the information that they contain. Match the columns of the V$SQLAREA view with the information that they contain. Unit 2: Efficient SQL Code Design: Guidelines Duration: 2 - 3 Hour(s) Identify the type of the SQL statements that are most likely  more...

Oracle Form Builder Including Reusable Oracle Components ...in Form Builder to handle possible errors. Identify the order of preference for the location of PL/SQL code. Identify the features of error messages caused by failed Form Builder calls to the Oracle Server. Match the predefined error messages with the DML declarative constraint violations that generate them. Complete the code for the ON-ERROR trigger to display error information caused  more...

Oracle Report Builder Report Fundamentals Course Overview This course is the first in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features of Report Builder, building a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report  more...

Oracle Report Builder Enhancing Reports ... report using the Report Wizard. Identify the methods of ordering data in a group. Create a group filter by using the Property Palette dialog box. Add new data to a report by creating a query in the Data Model. Create an external query by using the Object Navigator. Create a data link between objects by using the link tool in the Data Model. Identify the instances where it will be  more...

Oracle8 Database Administration - Manage Storage Structures ...es Duration: 1 - 2 Hour(s) Identify the correct order of the components of the storage hierarchy. Match the types of data segments with their features. Identify the uses of index segments. Identify the situations that lead to the creation of various non-schema object segments. Identify the situations that lead to the creation of various non-schema object segments. Identify  more...

Oracle Form Builder R6 Including Reusable Oracle Components ... in Form Builder to handle possible errors. Identify the order of preference for the location of PL/SQL code. Identify the Oracle8 Server features supported by client side PL/SQL8. Complete the code to dynamically perform database operations by using FORMS_DDL. Identify the errors that are caused by the failure of implicit DML statements. Complete the code for the ON-ERROR trigger to  more...

Oracle Reports R6 Report Fundamentals Course Overview This course is the first in a three-part Oracle Report Builder series that is based on Oracle Reports Release 6. This course introduces the learner to, the key features of Report Builder, steps involved in building a standard tabular report and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate  more...

Oracle Reports R6 Enhance Reports ...f a group using the Data Wizard. Identify the methods of ordering data in a group. Create a group filter by using the Property Palette dialog box. Add new data to a report by creating a query using the Data Wizard. Match Oracle8 object columns and ref columns with their representation in reports. Create an external query by using the Object Navigator. Create ref queries by using the ref  more...

Windows NT 4 0 User Fundamentals ...pose of items available on the Start Menu. Identify the order of the steps used to modify the Start Menu. Use the Start Menu to launch an application. Identify the functions of the Windows NT Workstation 4.0 Help utility. Identify ways that you can switch between open windows. Use options from the Desktop shortcut menu to arrange windows on the Desktop. Unit 3: Using Explorer  more...

Word 2000 Expert User Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Word 2000. At the completion of this course, students will learn to perform advanced text editing and handling operations; manage documents within a workgroup environment; and insert table of contents, cross-references and bookmarks in a document. L earn To: Perform advanced text  more...

PowerPoint 2000 Proficient User ... Replace an AutoShape with another AutoShape. Change the order of AutoShapes in a slide. Modify an AutoShape. Add text inside an AutoShape. Fit the text in the selected AutoShape. Add clip art to a slide. Modify the attributes of a clip art. Add a WordArt style to a slide. Group WordArt objects. Modify a WordArt style. Modify the shadow of a WordArt style. Unit 5: Completing a  more...

Visual InterDev 6 0 Implementing Server Technologies Course Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS  more...

Exchange Server 5 5 Concepts and Administration - Part 2 ...tion of offline and remote connection. Configure the order of protocols that RPCs use and use Windows NT system policies to manage an Outlook configuration. Configure SMTP addresses, custom attributes, search dialog objects and search permissions. C ontent Emphasis Skills-Based A udience This course is intended for IT professionals responsible to install,  more...

Exchange Server 5 5 Design Implementation - Part 3 ...ation between sites with their importance. Sequence the order of events during the configuration of Directory Replication between three sites. Identify the reasons to force Directory Replication from a specific inbound site. Unit 4: Public Folders Replication Duration: 2 Hour(s) Identify the features of the Public Folder components. Set up the visibility of a Public Folder  more...

NetWare 5 Administration - Part 2 ... a print job by using NetWare administrator. Change the order of a print job by using NetWare Administrator. Copy a print job from one printer to another by using NetWare administrator. Display the print job information by using NetWare Administrator. Delete a print job by using NetWare Administrator. Unit 2: Managing the File System Duration: 3 - 4 Hour(s) Identify the  more...

Quality Management Business Process Improvement ...rs who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit1: Preparing to Change Business Processes (0.5 - 1 hour)  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry ...orders. The course includes the procedures for updating, versioning, canceling, closing, and purging orders. The course also covers concepts related to managing approvals, holds, and credit checking. Learn To: Identify key concepts related to order processing constraints. Identify key issues related to updating an order. Perform mass updates of orders. Identify tasks that  more...

Oracle 11i10 Order to Cash Order Entry Overview ...Order Entry process. The course describes the methods for creating transaction types, defaulting rules, and end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a transaction type for orders.  more...