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Organisation Training Seminars and Classes

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Aviation Maintenance Management Course ... Requirements Part 7 a The Maintenance and Engineering Organisation Organisation of Maintenance and Engineering Organisational Structure The M&E Organisational Chart General Groupings Manager Level Functions a Technical Service Directorate Manager Level Functions a Aircraft Maintenance Directorate Manager Level Functions a Overall Shops Directorate Manager Level Functions a more...

Project Management in Action Managing World Bank Projects ...ttees, command groups and boards Apply group dynamics to organisational settings Suggest ways of improving group morale, while enhancing their effectiveness Demonstrate a heightened understanding of the type and permanence of the leadership of a team Explain the occasions in which a situational leader is likely to emerge Demonstrate a high level of understanding of a team attempts to more...

Comprehensive Real Estate Management

...e Management Issues In Real Estate Management - Internal Organisational Accountability - Organisational External Accountability - Organisational Structure: An Introduction - Line and Staff Relationship - Authority and Power: A Distinction - Recruitment and Selection: An Introduction - Minimising Time, and Maximising Objectives, in Meetings - Motivating Workers: A practical Illustration more...

Internal Audit - Incorporating Corporate Governance and Financial Risk Management

...with confidence, the importance of internal account to an organisation - Use a manufacturing organisation, to provide an example of the way in which the cost elements might be apportioned, thereby paving the way for an effective internal accounting structure - Explicitly explore the functioning of a a Responsibility Accounting Systema ™ - Explain the general function of internal more...

Evaluating the Performance of Industrial Investments

The Contents, Concepts and Pertinent Issues of the course: 1.) General Concepts for Understanding Business Performance - Rate of Return on Investment (ROI) - Operating income - Minimum acceptable income - Residual Income - Product innovation and leadership - Primary Cost Drivers - Critical Success Factors - Corporate Performance Measurement - Integrating Strategic Planning, Budgeting more...

Enhancing Managerial Effectiveness

...nt OBJECTIVES: - Appreciate the value of time in an organisational context - Regard time as an important resource - Apply the principle of throughput accounting to organisational - Activities as a motivation towards effective time-management - Devise an effective time management strategy - Manage meetings more effectively as a time management device - Apply effective more...

Human Resource Management HRM in the Oil and Gas Industry

... -Suggest the importance of human resource planning in organisation management within the oil and gas industry. - Illustrate the significance of effective human resource within the oil and gas industry. - Determine the links between corporate planning and human resource planning within the oil and gas industry - Indicate how human resource planning can support business systems more...

Communication Dynamics and Networking in Organisation

...Suggest how informal groups might be empowered to enhance organisational effectiveness 3. Networking and Interpersonal Communication By the end of the specified learning and development activities, delegates will be able to: - List at least five barriers to communication in organisation, explaining how they might be averted or addressed, in order to improve communication more...

Change Management and Executive Leadership in Organisations

... administrative strategy for the management of his or her organisation - Demonstrate an understanding of the relationship which exists between administrative strategy and leadership style - Assess the leadership style of a superior or colleague - Demonstrate an understanding of the relationship between a managera ™s leadership style and the type of structure which he or she is more...

Public Relations in Principle and Practice Course

MODULE CONTENTS, CONCEPTS AND ISSUES: 1. Public Relations and Pertinent Evolutionary Issues - Defining Public Relations - The Growth and Future of Public Relations 2. Preparing for Your Public Relations Role - Communication in Public Relations - Public Opinion and Public Relations - People Management in Public Relations - Employing Ethics in Public Relations - The Legal more...

Tourism and International Relations

...ORGANISATIONS Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an International Organisation, with specific relation to more...

National and International Economic Competitiveness Towards Economic Growth and Sustainability

...ement On Tariffs And Trade (GATT) - The World Trade Organisation (WTO) and its perceived role in the promotion of world trade - Dumping in Practice: A Practical Determinant - Forms and Rationalisation of Subsidies - Conceptualising Anti-Dumping - Contextualising Anti-Subsidy Module 5 - An Analysis of the Agreement on Implementation of Article VI of the General more...

Managerial Facilitation of Value-Added Customer Service Excellence Course

...D ISSUES: 1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY - Benchmarking And Good Practice In Customer Care - Balanced Scorecard - Internal & External Factors Influencing Client Behaviour - Client Motivation - Responsibility Of The Service Provider And Manufacturer - Value Of Front-Line Staff To more...

Tourism and International Relations Module 3

...at time. - Give a brief explanation of the World Trade Organisation (WTO) and the level of the current membership. - Explain what dumping means and how ita ™s viewed by host nations. - Conversant with the sunset agreement and its implications for the parties involved. - Demonstrate a heightened understanding of the pre-existing and persistent trade war between United States and more...

Tourism and International Relations Module 1

... comprehension of The United Nations, as an International Organisation, with specific relation to its: - System Organization - Protocol - Bodies and their functions - International Telecom Delegation - Powers and power centralization - The United Nations security council - International Atomic Energy Agency (IAEA), its function, 6 related agencies and current involvement, more...

Tourism and International Relations Modules 2 and 4

...e tangible evidence to indicate that they can position an organisation or its subsystem to manage risk and disaster preparedness within the tourism sector; - Recall fundamental issues associated with risk management, disaster recovery and organisational continuity; - Provide a working definition of financial risk and financial risk management; - Name, with brief expiation, of at least more...

Tourism and International Relations Modules 1 and 3

...ORGANISATIONS OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an International Organisation, with specific relation more...

Tourism and International Relations - Module 4

Travel and Protocol Management

... - Exhibition Planning and Participation - Planning, Organisation and Management or Protocol Duties - Special Arrangements and Planning for Vehicular Convoys - Nature of Strategic Public Relations V. Meetings Management - Participating and Contributing in Meetings - Resonation - GroupThink VS TeamThink a VI. Personality and Group Dynamics - Personality Types and more...

Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach

... - Suggest the importance of human resource planning in organisation management. - Illustrate the significance of effective human resource. - Determine the links between corporate planning and human resource planning. - Indicate how human resource planning can support business systems. - Determine when there is a need to review an organization human resource plans. - Determine more...

Human ResourceTraining and Development Management ... a Suggest the importance of human resource planning in organisation management. a Illustrate the significance of effective human resource. a Determine the links between corporate planning and human resource planning. a Indicate how human resource planning can support business systems. a Determine when there is a need to review an organisation human resource plans. a The more...

Modern Marketing in a Consumer-Lead Environment

...rketing mix to service success - Conduct an internal organisational analysis - Conduct an external organisational analysis - Conduct a sector analysis - Determine key success factors - Determine the difference between product & service - Devise a workable marketing strategy for a non-business organisation - Apply the exchange concept to marketing non-business more...

Managing Individuals and Groups in an Organisation

...rstanding of the their role in the management of teams in organisation; - Exhibit a good knowledge of the finer-points of team-decision-making; - Demonstrate that their inter-personal skills are well developed; - Demonstrate their ability and willingness to contribute to the enhancement of a teama ™s a problem-solving capabilitya ™; - Exhibit an understanding a role more...

Managing Individual Performance

...e objectives of performance appraisal - Illustrate the organisational individual and subsystems benefits of performance appraisal - Explain at least three appraisals systems - Evaluate the effective ness of individual appraisal systems - Conduct an appraisal interview - Implement a 360 degree appraisal programme - Customise, through a synthesis of existing systems, and an more...

Organisation and Management an Introduction

...Organisational Analysis OBJECTIVES: - Distinguish between formal & social organisations - Distinguish between business and non-business organisations - List at least three characteristics of a formal organisation - List the key features of a collegia - Distinguish between power and authority - Distinguish - Between social & business objectives - Distinguish between internal and more...

UK Employement Law

...Act 2004 and their positive and negative effects on their organisational relations - Draw on The Race Relations Act 1976, The Race Relations Amendment act 2006, The Race Relations Act 1976 - Statutory Duties Order 2001, The Disability Discrimination Act 1995, The Disability Discrimination Act 1995 - Amendments Regulations 2003, The Equal Pay Act 1970, The Equal Pay (Amendment) Regulations more...

Training Needs Analysis Determining Training Needs

...For and Definition of Training Needs Analysis (TNA) - Organisational Training Needs Analysis - Subsystem Training Needs Analysis -Individual Training Needs Analysis - Approaches, Methods and Techniques of Training Needs Analysis. - Approaches to and Methods of Training Needs Analysis - Approaches to Training Needs Analysis - Methods of Training Needs Analysis a) more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return

...Organisational Control - Organisational Control Systems - Operational Control - Loading a - Sequencing - - Detailed Scheduling: a) Other control mechanism include: b) Inventory control c) Cost control d) Quality control - Budgeting As an Control Mechanism - Budgeting and the Controlling of Organisational Resources - Traditional more...

Trainer Training Training for Trainers

...raining room for maximum impact and effectiveness, within organisational budget and other constraints - Design courses that account for individual training needs and learning curve - Design learning objectives, mindful of what can be realistically achieved - in terms of the experience and motivation of delegates - Be able to design learning experiences that will ensure that learning - more...

The Newcomer in an Organisation a Strategic Approach

...S: - Understand the problems with which a newcomer to an organisation has to contend - Special problems associated with a newcomera ™s disorientation - The geographical displacement that a newcomer is likely to experience - Understand the difficulty that a newcomer will have learning as a result of information overload - Understand the need to phase and contextualise information more...

The Management of Human Resource

Team Dynamics Team Leadership

...s, command groups and boards - Apply group dynamics to organisational settings - Suggest ways of improving group morale, while enhancing their effectiveness - Demonstrate a heightened understanding of the type and permanence of the leadership of a team - Explain the occasions in which a situational leader is likely to emerge - Demonstrate a high level of understanding of a team more...

Strategic Management and Project Management

... time effectively, contributing to individual success and organisational improvement. - Put forward their points without generating negative reaction from others - Manage their interaction with colleagues and managers, in such a way that they get their desired results 2. Organisational Analysis An Internal View By the end of the specific learning activities delegates will be more...

Small Business Start-Up Expansion and Management 1

...apital - Highlight the most effective ways in which an organisation can protect its Intellectual Capital - Use simple lay-language to explain the concept of a Intellectual Property Rightsa ™ - Propose an unambiguous definition of Intellectual Property - Propose a defence of the notion that a Inventionsa ™ are a companya ™s a Intellectual Propertya ™, drawing more...

SAP and Joint Venture Accounting ...ifficulties experienced to find out possible solutions. Organisational impact Delegates will also be provided with knowledge that can be shared amongst their own staff and colleagues, and to other departments within their organisations. The awareness and understanding of the various financial techniques available will enable delegates to communicate better with financial professionals, more...

Organisational Structure and Control Systems

...Organisational Control Systems OBJECTIVES: - Demonstrate their understanding of the different bases of co-ordination - Determine the organisational benefits of Zero base budgeting - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and stages of development, and work process - Distinguish between JIT more...

Organisational Improvement Revitalising Organisations Through Organisational Development and Change

...Organisational Development OBJECTIVES: - Demonstrate an understanding of organisational development as a process; - Exhibit a heightened awareness of the constituents of organisational development; - Demonstrate an understanding of organisational climate and how it can be gauged; - Be able to strike a balance between macro organisational development and micro organisational development - more...

Organisational Design Structuring and Restructuring Organisations

...ght be adopted in designing an organization - Design an organisation adhering to the principles of horizontal and vertical relationship - Distinguish between the basic types of structure - Appropriately define organisational structure - Distinguish between organismic and mechanistic structures; - Explain the approaches to organisational design - Match the organisational design approach more...

Modern Quality Systems and ISO 9000

...f the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability litigation - Demonstrate their understanding of a Modern Control Systemsa ™ - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and more...

Modern Quality Systems

...of the role of Quality Systems in: - Creating a positive organisational image - Lowering operational costs - Reducing or averting product or service liability litigation - Demonstrate their understanding of a Modern Control Systemsa ™ - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and more...

Managing Organisational Quality and Resources

... Quality System & Continuous Improvement - International Organisation for Standardization (ISO 9000, ISO 1400) - Total Quality Management (TQM) - Planning, Establishing & Monitoring Quality Systems - Quality Audit 2.) Managing Organisational Resources OBJECTIVES: - Exhibit appreciation for the finite nature of resources - Demonstrate an awareness of the relationship between more...

Managing Internal and External Cultural Diversity

...Organisation OBJECTIVES: - Develop a working definition of communication - Determine the important role that an initiator plays in contributing to an effective communication process - Determine when communication attempt has been successful - Determine the factors that contribute to successful communication - Make a definite judgement as to when it is appropriate to release particular more...

Leadership Styles Seminar or Course

... administrative strategy for the management of his or her organisation 3. Demonstrate an understanding of the relationship which exists between administrative strategy and leadership style 4. Assess the leadership style of a superior or colleague 5. Demonstrate an understanding of the relationship between a managera ™s leadership style and the type of structure which he or she more...

ISO 9000 Quality Systems

...- Exhibit an understanding of the structure of ISO, as an organisation - Explain ISO code of ethics - Explain the benefits of ISO to organisations - Identify the hallmarks of the ISO as a brand - Explain ISOa ™s contribution to world trade - Exhibit an understanding of the benefits that ISO represents to developing countries - Recognise ISO standards - Distinguish between ISO 9000 more...

International Trade Promotion and Marketing

...Stage Of The Product Life Cycle - Conduct An Internal Organisational Analysis - Conduct An External Organisational Analysis - Conduct A Sector Analysis - Determine Key Success Factors - Devise A Workable Marketing Strategy For An Organisation - Demonstrate An Understanding Of The Need To Develop Dealers And Maintain Their Loyalty - Determine The Appropriate Marketing more...

Information Risk Security and Crisis Management

...Develop an Information Security Policy and Identify their Organisation's Key Information Assets. - Formulate effective risk statements - Provide risk examples, distinguishing them from non-risk examples - Distinguish between continuous risk management and non-continuous risk management - Demonstrate an Understanding of risk in organisations, - Exhibit an understanding of potential more...

Employee Resourcing and Worker Motivation

...ommitment that motivate particular individuals to join an organisation - Have designed ways of stabilizing staff turnover/ high turnover - Be aware of how personnel demand forecast (PDF) is conducted - Demonstrate their ability to conduct a human resource audit - Be aware of the non-conventional selection methods - Be able to conduct periodic and exit interviews - Demonstrate more...

Corporate Governance Principles and Practice

...be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning hierarchy in reference to their own organisations - Demonstrate their understanding of basic organisational structures and the implications that these have for collegial, and more...

Corporate Governance and Strategic Management

Communication Information Gathering Analysis and Report Writing

...able to: - Illustrate the importance of meetings in an organisational context - Demonstrate the use of different minute-taking techniques - Make decisions regarding the appropriateness of particular minute-taking techniques, - Make decisions regarding the appropriateness of particular minute reporting styles - Determine when verbatim in minute reporting is important and more...

Anti-Dumping In Practice Hypothesising Case Reporting Case Investigation Countervailing Actions Sunset Review and Suspension

...ement On Tariffs And Trade (GATT) - The World Trade Organisation (WTO) and its perceived role in the promotion of world trade - Dumping in Practice: A Practical Determinant - Forms and Rationalisation of Subsidies - Conceptualising Anti-Dumping - Contextualising Anti-Subsidy B. An Analysis of the Agreement on Implementation of Article VI of the General Agreement more...

Financial Accounting and Management Accounting

...udgeting - Problems of budgeting - Public service organisations - Practical example - development of a budget 643 - Shorter budget periods - Summary * Further discussions * Test your understanding * Cases for study groups * Application * Problem solving and evaluation Module 23: Standard costs Learning outcomes - more...

Executive Leadership and High Performance Team Management

...Suggest how informal groups might be empowered to enhance organisational effectiveness 2.) Executive High Performance Leadership - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their understanding of the relationship between fieldera ™s situational more...

Enhancing Objective Accomplishments Through An Enthusiastic Workforce

...nderstanding of the concept of motives and their value in organisational and subsystem effectiveness. - Distinguish between the different sets of motivation theories, notably content, process and reinforcement. - Demonstrate their ability to translate motivation theory into practice. - Evaluate the appropriateness of the application of particular theoretical aspects of motivation to more...

Employee Resourcing Recruitment and Selection

Diversity Management a Value Added Inclusion

... Equal Opportunities Legislation and its implications for organisational operation; - Demonstrate their awareness of the bases for racial, ethnic and gender discrimination, focusing on the social identity perspective; - Be able to determine the organisational benefits of organisational diversity, on the bases of cost, resource acquisition, marketing, creativity & system flexibility; - Be more...

Creating Investment Project in the Industrial Sector

The details of the modules: 1.) Creating Industrial Attractiveness: Attracting National and Internal Capital Funding A) Industrial Policy and Strategy - Strengthening support and advisory services for industry - Support programme to restructure, upgrade and increase competitiveness in companies in priority sub-sectors - Creating and maintaining statistical and information networks - more...

Comprehensive Project Management

Client or Customer Care

...onstrate an understanding of value of front-line staff to organisational effectiveness; 2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs; 3. Exhibit a a functionala ™ level of interpersonal relationship; 4. Communicate effectively with clients, colleagues, juniors and managers; 5. Demonstrate an understanding more...

Advanced Financial Accounting ...ew the financial performance and financial position of an organisation using the appropriate financial means including trend analysis, industry and index analyses, ratio and break-even analysis techniques Develop operating and resource budgets Develop profit and cash flow budgets using traditional and activity based methods Assess the risk and uncertainty associated with alternative more...

MSc Human Resource Training and Development Management

Organisational Development OD in Action Improving Organisational Effectiveness

...tes will be able to: - Demonstrate an understanding of organisational development as a process; - Exhibit a heightened awareness of the constituents of organisational development; - Demonstrate an understanding of organisational climate and how it can be gauged; - Strike a balance between macro organisational development and micro organisational development - Demonstrate their more...

Human ResourceManagement a Practitioners Approach

...g - Suggest the importance of human resource planning in organisation management. - Illustrate the significance of effective human resource. - Determine the links between corporate planning and human resource planning. - Indicate how human resource planning can support business systems. - Determine when there is a need to review an organization human resource plans. - Determine the more...

From PetroEDGE

COMPETENCY MANAGEMENT SYSTEMS IN OIL GAS 27 29 February 2012 Kuala Lumpur Malaysia ...), correctly developed and applied provides employees and organisations with the tools to demonstrate competence and contributes to career development of the individual and the business as a whole. The 3 day Competence Management a The Way Forward course focuses on Competence Management Systems (CMS) which are typically in use within the Oil and Gas Industry, their structure and process more...

HUMAN COMPETENCY CAPABILITY DEVELOPMENT in Oil Gas

...ers. Furthermore retiring senior professionals leave your organisation, taking with them years of experience and knowledge. You need to have a sustainable capacity building solution in place to protect your organisationa ™s skill pool and capability. Losing valuable skills without the ability to replace or develop them will have a significant impact on the bottom line. Leta ™s more...

WELL INTEGRITY MANAGEMENT 23 - 25 MAY 2011 This intensive three-day course is designed to provide participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical more...

2nd Run in Asia WELL INTEGRITY MANAGEMENT 26 - 28 April 2011 Kuala Lumpur

This intensive three-day course is designed to provide participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical more...

3rd Run in Asia HUMAN COMPETENCY CAPABILITY DEVELOPMENT in Oil Gas 5 8 October 2010 Kuala Lumpur Malaysia

HUMAN COMPETENCY & CAPABILITY DEVELOPMENT in Oil & Gas Competition for the best and brightest is reaching fever pitch in the Oil & Gas industry. Leading operators and contractors are fighting to hold-on to top talent, often lured away by unmatchable offers. Furthermore retiring senior professionals leave your organisation, taking with them years of experience and knowledge. You need to have a more...

Drilling Essentials For New Engineers Non-Technical Professionals, Singapore

Professionals in the Oil & Gas industry are constantly re-inventing themselves. To meet this challenge, PetroEdge provides up- to-date, practical and technically sound training solutions that enable engineers and Oil & Gas professionals to be continuously relevant in industry. Petroedge competency based courses specify new and essential skills engineers need to have to perform their duties more...

From Lorman Education Services

Employment-Related Records

...organisation - know the ins and outs of employment-related records. /strong In one day you can learn about best practices in dealing with employment records. Attend this seminar and get the legal and practical information you need to ensure compliance with legal requirements, maximize the benefits to your organization and deal with the effects of technology such as social media. Developing more...

From Wintrac Inc.

Appraisal Techniques ... order to be sure that the needs and overall goals of the organisation are being met, managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure that the targets are achieved. To do this properly, managers need to review their staff's performance, given them feedback on their overall performance and discover each individual's aspirations. This more...

From Pitman Training Centre London

Executive PA Seminar

...o develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management team and learn the art of pro-activity in the job. Available at our High Holborn training centre every more...

Meetings & Minute Taking Seminar

This is our most popular seminar so book as early as you can! This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson. Available at our High Holborn training centre every month. Visit www. holborntraining. co. uk for more details and dates. more...

From Kennedy Ryder

Kuala Lumpur (KL) & Selangor, Malaysia - PRINCE2 Practitioner Course - Kuala Lumpur (KL) & Selangor, Malaysia

PRINCE2 Practioner course in Kuala Lumpur (KL) and Selangor, Malaysia? PRINCE2 Practitioner follows PRINCE2 Foundation examination. This Kennedy Ryder course prepares attendees for the PRINCE2 Practitioner examination through a series of classroom lectures, discussions, exercises and mock examinations. The practical side of the course emphasises how the attendees can effectively use PRINCE2 more...

Chester England - PRINCE2 Practitioner - Chester England

PRINCE2 Practioner course in Chester, England, UK? PRINCE2 Practitioner follows PRINCE2 Foundation. This Kennedy Ryder course prepares attendees for the PRINCE2 Practitioner examination through a series of classroom lectures, discussions, exercises and mock examinations. The practical side of the course emphasises how the attendees can effectively use PRINCE2 on their return to their more...

From silicon beach training

Value Stream Mapping Training

Value Stream Mapping is the tool used to understand, analyse and improve a value stream - the stream of activity within an organisation that creates customer value is called the "value stream". This Value Stream Mapping training course focusses on the practical skills to use value stream mapping in a service or manufacturing organisation. more...

MSP Practitioner Conversion Training MSP provides a proven set of principles and processes for effective management of programmes. It can be adapted to suit any organisation via its flexible approach for managing a full Programme lifecycle. This MSP training course is suitable for delegates who already hold the MSP Foundation certificate and prepares delegates to sit the MSP Practitioner Exam. more...

Lean Awareness Training

...d improving performance in both manufacturing and service organisations. By applying these tools, organisations can significantly improve their customer service and satisfaction levels, reduce process timescales, improve the percentage of value added time, and reduce waste and the associated costs. This Lean Awareness training course enables delegates to understand the benefits of Lean for more...

MSP Foundation Training

MSP provides a proven set of principles and processes for effective management of programmes. It can be adapted to suit any organisation via its flexible approach for managing a full Programme lifecycle. This 3 day MSP training course will provide delegates with a comprehensive understanding of MSP and will also prepare you for the Foundation Exam taken on the third day of training. more...

MSP Practitioner Training

MSP provides a proven set of principles and processes for effective management of programmes. It can be adapted to suit any organisation via its flexible approach for managing a full Programme lifecycle. This MSP training course prepares delegates to sit the MSP Foundation and Practitioner exams which are taken during the course. more...

From Mitchell Phoenix

Securing the Future

...ar, delegates learn to connect the long-term goals of the organisation with day-to-day activity in a way that makes planning and decision-making a predictable and enhancing process. The managers are invited to review the way in which they generate decisions in their area and apply new, more effective, principles. In addition they are challenged to create new attitudes towards time usage and more...

From Method Park America Inc

Webinar Is Requirements Engineering really neccessary Is Requirements Engineering really neccessary? You know that RE is neccessary, but you cana t convince your coworkers, nor your management to focus on RE? In this Webinar we will provide you with good and objective reasons why RE will bring a real benefit to your project. We will show you reasons based on standards and norms, reasons based on studies and based on personal experience. After more...

From H2 Training & Consultancy Ltd

Facilitation Skills

...organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the meeting, and for ensuring the achievement of more...

Influencing Skills

...organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting professional more...

Effective Team Working

...Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others more...

Support Skills for PAs

...tribution they make to their managers, their team and the organisation. Participants will learn the essential tools and techniques that will make them successful and develop their confidence and ability to deal with a wide range of challenging situations. The course provides the practical support to maximise efficiency and productivity, and shows participants how to minimise stress for more...

Effective Inductions

...e assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or inconsistent process that is neither motivating nor effective. Any organisation with a good induction programme more...

Training for Trainers

...e to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective. This course will enable delegates to prepare and deliver effective objective based sessions. As well as dealing with the new trainers' initial concerns, it will cover a range of more...

Presentation and Public Speaking

... who is required to give presentations on behalf of their organisation, and/or for anyone who would like to improve their skills and confidence in this area. "A very practical course with opportunity for practice and feedback" "I came away having learnt a great deal about how I come across and how to improve on my delivery of presentations" "I started off dreading speaking in public, but the more...

Negotiation Skills

...going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues. It is more...

Managing your Manager

...warding for themselves, their manager, their team and the organisation as a whole. It is particularly recommended for anyone who has a manager... whether you are struggling to understand and fit in with each other's ways of doing things, or whether you feel things are going as well as can be expected, there is always room for improved communication and co-operation - and this course will more...

Managing Poor Performance

..., it also affects the credibility of the manager, and the organisation as a whole. This course will equip front-line managers with the skills and knowledge to deal confidently and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support, training & development, meetings and reviews to enable performance to get back on track, more...

Emotional Intelligence at Work

...Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and more...

From SETTEC

IOSH Managing Safely

To enable delegates to understand health and safety legislation and its implication to them and to identify, review and manage risk effectively within their own organisation so that they can manage and improve health and safety within their department. more...

From WWP Training Ltd

Essential Employment Law A Must for all Managers Legal constraints on employers are continuing to increase and are becoming even more complex to administer and apply. It is therefore essential that employers, managers and HR departments are up-to-date with legislation and understand how to apply it at work. This programme is for you if you are involved in the employment and management of staff. It is particularly more...

HR as a Business Partner ...ances between the HR function and other departments of an organisation. HR business partnering also has a very high impact on HR as a function and on HR professionals. This programme is for you if you are new to or moving into the role of a Human Resources Business Partner and are looking for some hints and tips on how to manage key relationships. It is also suitable for senior HR more...

Introduction to Human Resources ...organisation Human Resources play a key role within the organisation and are paramount to the success of any business. Legislation is constantly changing and it is vital to understand the requirements and application of best practice as well as dealing effectively with personnel issues on a day to day basis. This programme is for you if your role requires you to understand and fulfil a more...

Strategic Human Resource Management ...organisationa ™s employees are its wealth and the means to achieve an organisationa ™s goals. This can be achieved successfully only if HR is completely aligned with an organisationa ™s strategy. This programme is for you if you are a senior HR professional working with top management in shaping the architecture of your organisation. It is also for you if you are seeking more...

Learning and Development Strategies and Processes ...Organisation Learning and Development is a key function of Human Resource Management and drives performance excellence. This two day course is a comprehensive overview of the L & D function, exploring ways of developing and implementing effective L & D strategies. This programme is for you if you are an HR or L & D or Training professional, director or manager responsible for employee more...

ITIL v2-v3 Managers Bridge ...enhance the quality of IT Service Management within their organisation should attend this course, The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB Examination which is held at the end of the course. The examination is a 90 minute a closed booka ™ exam consisting of 20 complex more...

ITIL Operational Support and Analysis ...art of the ITIL ® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall business-focused Services Framework. Prerequisites The course more...

ITIL Planning Protection and Optimisation ...art of the ITIL ® Foundation course. This enables the organisation to introduce Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management and Risk Management processes as an integral part of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of Planning, more...

ITIL Service Capatibility Release Control and Validation ...art of the ITIL ® Foundation course. This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services Framework. Prerequisites The course is suitable for more...

ITIL Service Offerings and Agreements ...art of the ITIL ® Foundation course. This enables the organisation to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals more...

Strategic Management of Projects This programme enables participants to ensure that all project work is selected, prioritised and managed to maximise the benefits to their organisation and customers. They will identify the need for appropriate roles, responsibilities and methods and in particular, learn about their potential role as a project sponsor. This programme is for you if you are a director or senior manager that more...

PRINCE2 Practitioner ...t conducted in accordance with PRINCE2 ® or advise an organisation on implementing PRINCE2 ®. Guidance is available from our Project Specialists for those uncertain about attending this programme as their first interface with project management. Pre Course: Participants will be provided with a copy of the PRINCE2 ® Manual and a pre-programme study pack prior to attending days 1 more...

MSP Overview Aims This programme is aimed at senior executives considering the introduction of MSP ® into their organisation, and for those newly appointed to a programme environment. Prerequisites There are no prerequisites for this course. more...

P3O Overview Aims To introduce the topics covered by the Office of Government Commercea ™s (OGC) Portfolio, Programme & Project Office guidance. Prerequisites This workshop is suitable for individuals newly-appointed to a portfolio, programme or project office environment; or senior managers considering the introduction or re-configuration of such a structure within their organisation. (Support more...

Driving Change Making change a positive and empowering experience Change, by its very nature, can be unsettling. Whilst people are worrying about change, they are less productive and may even be feeling disenfranchised or hostile. However, change is one of the few things we can actually rely on happening! The good news is that change can be communicated as a positive experience. When its dynamics are more...

Introduction to Training Needs Analysis Accurate identification of learning needs All too often, the process of identifying training needs is undertaken quickly by piecemeal or even omitted altogether. To achieve real return on learning and development investment, it is important to find out where there are gaps in the existing skills, knowledge and attitudes of employees. It involves compiling a picture of employeesa ™ more...

Developing and Implementing an Employee Engagement Strategy An Engaged Workforce is a Happy Workforce Engaged employees perform better than others. They experience increased job satisfaction and more positive attitudes and emotions towards their work, benefiting both individual and employer. This practical two day course provides the tools and techniques to develop, communicate and measure an employee engagement strategy in your organisation. This more...

Mentoring in the Workplace ...lf-development. Usually, a mentor is someone outside your organisation, unit or team and chosen by you. There is a general acceptance that most people achieve better levels of professional success if they have the guidance and help of a mentor; someone with whom they can discuss their career plans, evaluate options and achievements, and work through issues. This programme is for you if more...

Finance for Non-Financial Managers ...er, if you understand the significance of finance to your organisation you will be a more confident decision maker and have an advantage over managers who dona ™t. This programme is for you if you have any form of budget responsibility or any other form of financial accountability. It provides an opportunity for you to discuss, understand, and practise some of the financial skills more...

Diversity and Equality ...clusive environment that supports both the individual and organisation. This programme is for you if you want to raise your awareness of diversity within a safe and confidential setting. Attending will give you the knowledge to create an environment where people do not face barriers brought about because of prejudices around race, gender, age, sexual orientation, religion or disability. more...

Introduction to Strategic Financial Management ...organisationa ™s strategic and financial planning process This programme provides grounding in the understanding and use of financial information for strategic management of the organisation. It will help you to understand the financial significance of strategic decisions and to communicate effectively on financial matters with accountants and other specialists who have a strategic more...

Proof Reading ... of such materials circulated both inside and outside the organisation is essential in retaining credibility. The type of person attending this programme will be very conscious of the need to remove errors from copy and ensure that the content meets their organisationa ™s requirements. This programme is for you if you are required to make sure that your organisationa ™s written more...

Achieving Excellence in Customer Care Positive route to success Anyone who communicates with internal and/ or external customers and provides a service to them, either face to face or on the telephone, needs to understand the importance of good customer care. This programme is for you if you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn more...

Principles of Customer Care Positive route to success Communication with internal and external customers is crucial to the success of any business. This programme is for you if you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn some simple and reliable techniques for dealing with difficult and challenging people. more...

Customer Focus on the Telephone You never get a second chance to make a first impression! Your first ever contact with a customer will probably be over the phone. They will be forming an opinion of you from that moment a and that first impression can either have them keen to learn more about your products or services - or have them going elsewhere. Taking a professional approach to customer service on the telephone is more...

From Control Security Limited

BTEC Level 2 Certificate in Lean Organisation Management Techniques ...Organisation Management Techniques Lean is a term used to express a range of business improvement techniques. It originated from the need to constantly improve quality while reducing the costs of the production performance in the manufacturing industry. The concepts of this approach are now used as the basis for improvement in the workplace in nonmanufacturing processes, such as an office more...

From POTIFOB Ltd

PRINCE2 Foundation

...given in partnership with the Accredited PRINCE2 Training Organisation (ATO) Stichting Partners in Business and draws from experience of more than 6. 000 project management students trained. The course can be delivered in English, Slovak or German. The training materials are in English. The exam can be taken in English, French, German, Spanish or one of a few other languages. Every course more...

From Talent Tools

DISC Certification Training

... resources and retail products for on-sale or use in your organisation including o 5 Personal Analysis Reports o 1 Team Analysis Report See the list of inclusions at the end of the page for more details of all the inclusions. "Become Accredited in the World's Fastest Growing Professional Human Resources Assessment and Development System." In this intensive 2 day program, you will more...

From JZ Partners

Sarbanes-Oxley Meeting the Regulatory Challenge

...organisation. Highlights: a Detailed understanding of the complex Sarbanes-Oxley regulations, laid out in a clear and straightforward manner a Equip yourself to lead or contribute to Sarbanes-Oxley strategic, financial or technical compliance projects a Through numerous case studies and examples learn best practice for implementing key sections of the regulations a Understand more...

From Everrise Training & Consultancy

PRODUCTION PLANNING SCHEDULING CONTROL

...Organisations use Production planning and control as a tool to drive behaviors and improve performance in the supply chain management. In the present work environment everyone in the workforce should plan and evaluate their performances and initiate efforts to correct variations to support smooth operations. However, they are faced with following questions:- How is our organisation performing? more...

From Safety Training Courses

Manual Handling Train the Trainer

...ourse is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling more...

Manual Handling Train the Trainer Manchester ...ourse is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling more...

Moving and Handling People Train the Trainer Glasgow ...ourse is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling more...

Manual Handling Train the Trainer Glasgow ...ourse is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling more...

Moving and Handling People Train the Trainer ...ourse is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling more...

From Skillstudio Limited

Media Skills Training - Birmingham

...n recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being interviewed on the radio or television it's imperative that your organisation is presented in a professional manner. However, if you are inexperienced, the prospect of being faced with a media interview can be rather more...

Media Skills Training - Central London

From Opposite Leg Creative Company Ltd

Team Building - The Shared Meaning Being engaged in meaningful work as part of a united team is highly motivating and leads to the achievement of shared goals. Opposite Lega ™s a The Shared Meaninga ™ Team Building day uses the model of the ensemble theatre company to unify any department or staff team. Dona ™t worry this day does not involve singing, dancing or pretending to be a tree; the aim of a theatre more...

Communication Skills Training ... Enjoy communicating! What will my business or organisation get out of this? Empathetic staff with excellent interpersonal communication skills, leading to greater success in achieving common goals. Health care professionals and teachers will ensure that they are able to have meaningful interactions with patients/ pupils/ clients despite only being with them for limited amounts more...

Presentation Skills

Presentation Skills a Performance This is a stand- alone course; you needna ™t provide us with any presentation examples or background material, so it works perfectly as part of a general staff training programme. All the hard work is done. The presentation is written and prepared. It is persuasive and convincing. You take the stage. Your voice begins to wobble. You feel yourself more...

From Knowledge Train

PRINCE2 Foundation course

...owledge Train is an APM Group PRINCE2 Accredited Training Organisation, which means you can be confident that our course conforms to the highest standards of project management training. Course includes: Exclusive online pre-course preparation Training and exam preparation from an APM Group Approved PRINCE2 Trainer PRINCE2 Foundation exam PRINCE2 Foundation certificate (on passing the more...

PRINCE2 Practitioner course

Ideal for managing PRINCE2 projects Do you want to upgrade your PRINCE2 Foundation qualification? This course is designed to help you achieve the PRINCE2 Practitioner qualification, which is widely regarded as essential for managing projects using PRINCE2. The training builds on your existing knowledge of PRINCE2, by showing you how to apply the method to the various styles of exam more...

PRINCE2 Foundation and Practitioner course

...owledge Train is an APM Group PRINCE2 Accredited Training Organisation, which means you can be confident that our course conforms to the highest standards of project management training. Course includes Exclusive online pre-course preparation Training and exam preparation from an APM Group Approved PRINCE2 Trainer PRINCE2 Foundation exam PRINCE2 Practitioner exam PRINCE2 more...

From Spectrum Training Services

Mastering People Management

... these managers reflect upon the challenges that face the organisation and what those changes mean for their role in managing people. They realise that a flexible approach to people management is the key to success. Who Should Attend? This program is specifically for people who manage others and who are looking to increase their influence, confidence, and flexibility to enhance people more...

From The Environmental Academy

IEMA Associate Certificate for the Environmental Practitioner - Level 3 NCFE

This environmental training course is a Level 3 Vocational Qualification consisting of 5 practitioner workshops. Outside of the workshops the course is designed for the learner to be able to study at a time and place that is convenient to them. This training course has been approved by the Institute of Environmental Management and Assessment (IEMA) for associate level membership. This means more...

Site Waste Management Planning and Implementation Level 3 NCFE

...sist with writing and then implementing the SWMP for your organisation. This course will include a detailed support pack and all information the learner requires to build their portfolio of evidence. This will include an electronic copy of our template SWMP and associated procedure developed by The Environmental Academy. This template SWMP has been developed to be as simple and user more...

From Spectrum Training Services

Graduate Development - Developing Business Awareness

...amme is for you if you wish to: Better understand your organisation and the business environment in which it operates Interpret and demonstrate the organisations values Recognise your professional role as part of the team and develop strategies for enhancing your service provision Create meaningful relationships with your colleagues at all levels and from a variety of cultural more...

Appraising for Peak Performance

...ance appraisal one of the greatest sources of conflict in organisations? Often people are often unclear about what it is that appraisal actually achieves. For many people experience of appraisal is inevitably linked with problematic issues such as pay awards or difficulties with performance. Perhaps this contributes to the confusion. There are 3 reasons for ineffective performance more...

Investing in Recruitment & Selection

Introduction: It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day more...

Appraising Performance

...erformance appraisal is one of the most important ways an organisation can ensure the continued best performance practices of its employees and promote their future development. There are 3 reasons for ineffective performance management systems Inadequate process 5% Employee perception of their role in the process 35% Managers ability to manage the process 60% This workshop will more...

Competency Based Performance Management

...out practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool more...

Investing in Recruitment Selection Introduction It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day more...

Consultancy Skills for Training and Development Professionals

...meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be able to: Choose and apply a consultancy style that builds rapport Gain entry with clients and begin the consultancy process Explain how organisational culture influences training consultancy and recommend appropriate solutions to meet the needs of more...

From Cosensa Learning & Development Ltd

Business and Report Writing Skills ...sential aspect of written communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is designed to enable participants to: Increase their confidence in producing written material Adopt the principles of business more...

Customer Care - Developing a Care Culture ...sitive and informed culture of customer care within their organisation. Contents: By the end of this training course each delegate will be able to: Identify the different kinds of customer Establish why poor customer care happens Describe customer likes and dislikes Grasp the importance of the lifetime value of each customer and of building sound relationships with customers Handle more...

Reception and Telephony Skills ... professional, efficient and courteous impression of your organisation. Contents: This course includes a variety of modules including: - The receptionist's role The welcome greeting and managing reception Image, appearance and behaviour Essentials of customer care Communication skills Dealing with difficult people and handling complaints Professional telephone behaviour Assertive, more...

ISO 14001 - Environmental Management Systems Auditor - IEMA Accredited Course ... system audits against the ISO 14001 standard within your organisation, and you wish to use the most appropriate and reliable techniques. Previous experience of Quality or Environmental Management Systems is required for this course. There is an examination on the last day, and a certificate will be issued on completion of the course, which will contribute to the requirements to register more...

ISO 90012008 - Internal Quality Auditor Training ...ffective checklists Verify that current practice in your organisation conforms with defined requirements How auditing for conformity can improve the stability and robustness of management systems Gathering objective evidence through observation, interviewing and sampling of documents to report findings accurately Corrective action - what is it and who is responsible for taking action more...

ISO 90012008 - Implementing a Quality Management System ...t may be interpreted and effectively applied withing your organisation. Contents: Background and essential content of the ISO 9000 series of standards The 'value' of a Quality Management System Planning the implementation programme: - Cost considerations - Benefits of implementation - Total quality initiatives / ISO 9004 relationships - Timescales and resources that will be required more...

IOSH - Directing Safely ...valuable asset Recognising the value of people within the organisation and factors affecting their performance. Module 7: How well are you performing? Exploring methods of measuring performance. Module 8: Improving performance Considering ways of improving performance. Contents: On successful completion of the course delegates should be able to: Explain the root causes of accidents more...

Managing Contractors ... is not the case. Health & safety law requires the client organisation to have some responsibility for contractor's activities. Should an accident ever occur at your premises involving a contractor, then questions will be asked of you, the contractor and the contractors' employer regarding how their activities were managed. This comprehensive one-day programme includes: - How to provide a more...

Managing Safety ...ealth and safety needs to be managed as much as any other organisational discipline. Many organisations do not have the benefit of a professional health and safety advisor and must rely on line managers and supervisors to fill that role. Contents: Why health & safety is important Legislation overview Responsibilities of directors and managers What can go wrong The health & safety more...

Dealing with bullying and harassment in the workplace ...nstitutes bullying, its effects on the individual and the organisation, and the health and safety implications Increase their knowledge of the relevant legislation as it applies to bullying, and their management responsibilities within their organisations policy and code of practice Know how to handle bullying informally and formally Understand the impact of their own behaviour on others, more...

Interviewing successfully for recruitment Course Objectives: In today's ultra competitive market, the value of recognising the best candidate for the job cannot be over-estimated. Successful recruitment presents an ongoing challenge and attracting and selecting the right candidate is fundamental to future success. The cost of making the wrong choice in recruitment is both expensive and hugely time-consuming. Our Interviewing more...

Managing the Discipline Grievance Process ... are costly, time consuming and debilitating for both the organisation and the individual. This course uses examples to demonstrate to delegates when the process should be instigated and the appropriate methods to employ to effectively manage the Discipline & Grievance process to try and avoid the final course of action - the Industrial Tribunal. Contents: Legislation overview the more...

Managing unacceptable employee behaviour ...se is to enable delegates to protect themselves and their organisation from grievance and legal disputes which could damage the reputation, operations and possibly profitability of their business. Contents: By the end of this course each delegate will be able to; Describe the seven types of difficult employees Identify different styles of leadership and understand when to apply them more...

Preparing an Induction ...dress code etc. New employees need to quickly embrace the organisation's mission, goals and philosophy; personnel practices, health and safety rules, and of course the job they're required to do, with clear methods, timescales and expectations. This course is designed to help delegates design a suitable and efficient induction programme for their own working environment. Contents: This more...

Training Needs Analysis ...ify the precise areas where training is required for your organisation's employees. This intensive and interactive one-day programme has the added benefit of ensuring that training and development initiatives are aligned with organisational goals, objectives and culture; creating training solutions that are specific to the organisation. The aim of this course is to demonstrate how you can be more...

From NobleProg - IT training courses

Six Sigma Black Belt

...s a qualification for improvement managers in a Six Sigma organisation. You will learn the tools and techniques to take an improvement project through the Define, Measure, Analyse, Improve and Control phases (DMAIC). These techniques include Process Mapping, Measurement System Evaluation, Regression Analysis, Design of Experiments, Statistical Tolerancing, Monte Carlo Simulation and Lean more...

From Illumine Training

The Power of Positive Thinking

Positive thinking is infectious and leads to a 'can do' attitude within an individual, a team and an organisation. The session allows the group to consider the business consequences of negative thinking and learn the methodology to develop positive practices that can be achieved in the flick of a mental switch. For more information please go to: www. illumine. co. uk/ post more...

Rapid Team Building

The Rapid Team Building programme is an effective route for an organisation to offer learning and team building to enhance productivity, creativity, reduce-conflict and develop team working skills. They are structured to bring out an individuala ™s potential as well as that of the team as a whole. A focused half day team building programme for groups and teams in your organisation. For more...

Mind Mapping Speed Reading and Memory Workshop - 1 day

This 1 day course is an intensive compact course that provides strategies and skills to master information through Mind Mapping, Speed Reading and Memory techniques. Suitable for: All levels of personnel in an organisation to help master information. Anyone looking for a management development programme that offers practical skills to manage the activities that take up time. Individuals taking more...

Building Better Relationships for Sales Negotiation

Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport more...

Stress Management

Stress management and maximising staff or employee engagement are vitally important for the long term success of any organisation. Stress is a natural part of our working lives and is only a problem when we become unable to cope. Most of us welcome the opportunity to be challenged in our work, to be engaged in what we are doing - to be motivated and fulfilled. However it is easy to cross the more...

From Management Development Associates (NA) Inc.

CPD - business professionals ...iance, L&D or one of the other critical functions of your organisation. In their respective roles managing the components of a financial services operation they need to be experts in their field, together with having a good understanding of the financial markets, capital and derivative products and the solutions that you provide for your clients. High quality training for business more...

Intern training

...tial future recruits form their first impressions of your organisation from their internship and therefore it is very important that you make a positive impact and create a memorable experience. We work with you to ensure that your programme not only provides the necessary skills that the interns need for their summer placements, but also engage and excite them about working in the financial more...

CPD - market professionals

...g; every moment they are away from the markets costs your organisation money. Training, however, is vital to keep your professionals up-to-date and ahead of your competition. But the training has to be of the highest quality and directly relevant to their roles for them to take time out of the markets. We have many years experience of delivering high quality, market focused training. more...

Graduate training

Graduate training: Training and developing your graduates is a major investment. Get it right and you have the leaders of tomorrow. Get it wrong and you live with the consequences for years to come. We know that it takes a lot of effort, energy and investment to give graduates the best start. So our unique approach to training equips them with the skills they need to be effective as soon more...

Driving commercial and financial awareness Driving commercial and financial awareness The financial dimension of an insurance business has long been the preserve of the accountants and actuaries. However the external demands of the marketplace and the requirements of internal business targets have a pervasive impact on the work of everyone in your organisation. However, do your people understand your organisationa ™s strategic, more...

From Skills Matter

Greg Youngs CQRS Workshop on 19-12-11 DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete more...

Greg Youngs CQRS Workshop on 10-12-12 DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete more...

Greg Youngs CQRS Workshop 17-10-12 DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete more...

Greg Youngs CQRS Workshop on 09-07-12 DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete more...

Greg Youngs CQRS Workshop 16-05-12 DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete more...

Greg Youngs CQRS Workshop on 28-03-12 DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete more...

Greg Youngs CQRS Workshop on 06-02-12 DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete more...

From Results Coaching Systems FZ LLC

ART of the Coach

Art of the Coach is a 1-day training program that introduces participants to the coaching conversational model that is at the core of the Results Coaching Systemsa ™ method of coaching. This goal of this program is to provide a map and specific skills that participants can use to move any conversation from the point of being stuck or challenged, to insight and then motivated action. more...

From Skills Matter

Antony Marcano Andy Palmer Chris Matts Feature Injection Course ...ept or product enhancement will add the most value to the organisation. It also connects cleanly with Behaviour Driven Development (BDD) In this 2 day course, developed in conjunction with Chris Matts, the inventor of Feature Injection, you will learn how this method enables and enhances agile business analysis. If you are a Business Analyst, Tester, Developer, Product Owner, Project more...

Greg Young's CQRS, Domain Events, Event Sourcing and how to apply DDD

Greg Young's 3 day CQRS, Domain Events, Event Sourcing and how to apply DDD course will teach you all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete way. Many of the stereotypical architectures people use actually make it impossible to apply DDD. Greg's more...

Martine Devos Agile Project Management Workshop ...'t work. Instead, plans need to be actualised through the organisation and the team. Cutting Edge Ideas This workshop serves as a learning springboard into further areas of Agile Project management. The workshop is based on leading edge tools and techniques from some of the principles leading the Agile revolution. We'll explore concepts from: * Agile Estimation and Planning a Cohn more...

Brian Slettens Semantic Web Technologies Bootcamp - 5 days - UK

...l today behind firewalls as well as on the public Web. Organisations are struggling with data integration solutions that operate at the wrong level of abstraction or are shackled to legacy systems with no idea of how to modernize incrementally. Their service-oriented architectures decompose business processes into services without the ability to identify and protect the information that more...

Java Power Tools Bootcamp - 5 days - UK

...Agile best practices for Java development within your own organisation. Each day starts with a discussion of Agile development practices and covers what tools and techniques you can use to support these practices. PROGRAMME: Agile Development Principles and Practices and Maven 2 * Agile Development principles and practices - how to improve your development process in the real more...

From LRQA Training Services (Lloyd's Register Quality Assurance)

Understanding ISOTS16949

Do you work in the Automotive Industry? Do you need to gain an understanding of the Automotive standard ISO/ TS16949? Does your organisation opperate under the ISO/ TS16949 management system and you would like to learn how this affects you? Then join our highly qualified trainers on this interactive session designed to give you a firm understanding of the basics of ISO/ TS16949. more...

From Vlerick Leuven Gent Management School

Business Process Management Workshop - 3days

The BPM Workshop is an interactive, 3-day how-to workshop, where participants learn how to apply process-management techniques effectively in a real business environment. During this workshop, participants develop a complete case in small groups and with professional guidance a starting with creating a strategic vision for process management, and then analysing the current situation, more...

Excellence in Business Process Improvement

...y Perspective - Module IV: Setting Up a Process Support Organisation As a result of this programme, you will: - Know the role BPM can play in generating true business performance improvements - Have a methodology for managing and improving all of your organisationa ™s business processes - Have mastered techniques for business process modelling - Have knowledge of process more...

From African eDevelopment Resource Centre

Telecoms Mini MBA 21-24th June 2011 ...r small and large projects which achieve the goals of the organisation. Key objectives include: Learning to use practical, strategic analysis and planning tools to support the generation and evaluation of strategic options; Gaining an understanding of the telecoms value chain, the economics of the sector and a range of business models; Knowing how to conduct market research, more...

From Benjamin Bonetti Ltd

Business NLP Skills ...efitted many successful entrepreneurs and large corporate organisations. We will focus your attention on what matters and re-align your mind towards business goals and success patterns, in the process eliminating any inherited restrictive beliefs. You will work through a real life business goal setting procedure, creating a clear and concise plan of what your organisation expects to achieve more...

From Vstep

RescueSim

Real-life training is often the best way to develop competences, but it is time-consuming and expensive. RescueSim ® allows emergency response teams to prepare for incidents in a virtual working environment. Under the guidance of your own instructor, any incident can be realistically simulated. Crews experience the incident as they would in real life. They determine the best response strategy, more...

From Thoughtitude

NLP Practitioner Course - 23rd May 2011 (7 Days), The Holiday Inn, Gatwick, West Sussex

...e Society of NLP, the first and largest NLP Certification Organisation in the world. Your Certificate will be signed by Dr Richard Bandler Co-Creator of Neuro Linguistic Programming in the 1970a ™s. What Can You Expect? You can expect to be trained by First Class Trainers, June O'Driscoll and Geoff Rolls, who regularly assist Dr Richard Bandler, John La Valle, Paul McKenna and more...

From Fast Forward Project Management

GDPM - Project Management Workshop

...ative team planning and collective ownership. Project Organisation Part tutor led and then followed by another practical syndicate exercise, the delegates will learn about Stakeholder analysis, allocation of responsibilities using a Responsibility Matrix and a Contractinga ™ Resources onto a project. Project Control Part tutor led, the delegates will learn the difference between more...

From Highlander PLC

Complete Google Adwords ...cy account managers or even running campaigns for a large organisation, if you need to set-up, manage and optimise Google Adwords paid search campaigns this is the course for you. Pre-requisites Administration access to an active Google Adwords account is required for the duration of the Google Adwords training course. Objectives Upon successful completion of this course, students will more...

From Fast Forward Project Management

GDPM based Plan 2 Succeed Workshop Would you like to learn about the Goal Directed based Project Management approach and have a project of your choice launched at the same time? This highly interactive and practical 2-day project launch (sometimes called mobilisation) workshop uses the concepts of Goal Directed Project Management (GDPM) to focus on the key principles that increase the chances of project success without the need more...

From DW Associates Pte Ltd

Drive action from Creativity & Innovation to win new business opportunities

...daily issues is the key to success. The quality of an organisation s intellectual capital is increasingly recognized as the competitive advantage in business. Learn how to unlock and harness the vast amount of unrealized intellectual potential in you and others to attain optimal performance. Learn how ideas emerge to create the advances we take for granted today. Fast-paced, more...

From Institute for Total Quality Management (ITQM)

EFQM Journey to Excellence J2E und Interner Excellence Assessor IEA Training by ITQM G

...tise analysiert. Aufgrund einer Selbstbewertung lernt die Organisation ihre St rken und Verbesserungspotenziale kennen. Die Ergebnisse einer EFQM-Selbstbewertung bilden die Basis f r zuk nftige Verbesserungsinitiativen. Das EFQM Journey to Excellence (J2E) und Internal Excellence Assessor (IEA-EFQM) Training gibt Ihnen das Know-how, wie Sie eine EFQM-Selbstbewertung planen, durchf more...

From C-Centrik Solutions Company

Business Edge of Customer Service

Customer Service Certified Professionals are in high demand all over the world. This is because Customer Service is a make or break for companies. In this programme, you will learn and practice essential skills you require to be a customer service hero for your organisation in a simulated customer service environment where missteps won't cost your organisation a valued customer. more...

From Clinical Research Training Centre

Cours d ete accelere en francais - Assistance Placement en Recherche Clinique Cours d' t acc l r dans le cadre du Projet Assistance Placement en Recherche Clinique, Le Cercle de formations et r seautage communautaire organise un cours d' t en classe pour francophones, dipl m s au Canada ou ailleurs en Sciences de la sant ou en Sciences de la vie Ce cours acc l r de 2 ou 3 mois est dispens en fran ais par des sp cialistes du Centre de more...

From Institute for Total Quality Management (ITQM)

EFQM Leaders for Excellence L4E Training by ITQM G

Das EFQM Leaders for Excellence (L4E) Training wurde von der European Foundation for Quality Management (EFQM) f r F hrungspersonen entwickelt, die das EFQM Excellence Modell verstehen und in ihrem Arbeitsbereich anwenden wollen. Die TeilnehmerInnen werden mittels realen Bewerbungsunterlagen und einfachen, effektiven Werkzeugen in einer Organisation Verbesserungspotenziale identifizieren und more...

EFQM Leaders for Excellence L4E in Higher Education Training by ITQM Leaders for Excellence is designed for leaders in Higher Education who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents from Higher Education, and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. Are you interested to learn more...

EFQM Leaders for Excellence L4E Training by ITQM

Leaders for Excellence is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents, from either the public or private sector, and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them. Are you interested to learn more...

From Ripley Training Limited

Finance for Non-Financial Managers Training Course ...ment or business. What are the benefits to you and the organisation? a Attendees will be at ease with financial language and get to grips with financial statements. a Understand cash flow and cash management a Be able to radically improve planning and budgeting skills. a Know what management accounting is and costing on a relevant and accurate basis. a Know what figures more...

Making the Most of Meetings

Making the Most of Meetings - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire. What are the benefits? This one-day workshop shows you how to: When attending someone more...

From Pearlcatchers Ltd

Coaching and Mentoring

...organisations function. Develop people and you develop performance. Most organisations invest and recognise the benefit of Training and Development; however, more organisations are now recognising that a training course is not the only way of developing performance capability. High performing organisations develop a culture where people are supported and challenged in their development through more...

Customer Service Excellence We believe that to truly achieve Customer Excellence within an organisation, your customers must be at the heart of your organisation, so we work on three key areas: a Culture / Attitudes a Processes / Systems a Skills / Knowledge We help you to create a Customer-focussed Culture, review your customer processes and offer training so you can gain skills and tools to put your customers more...

Management and Leadership Development ...organisation. Leaders are crucial to the type of organisation you want to be. We help them develop the strategic direction your organisation needs to take and define the culture within which you operate. The role of the manager has never been more complex than in todaya ™s business environment. Not only do they have to manage the performance and development of their team, they are now more...

Change Management and Culture ...organisation can afford to stand still. As a result, change has moved from the traditional a unfreeze, move, refreezea ™ approach to a much more evolutionary style where innovation and experimentation lead to continuous improvement. To create an organisation that truly embraces change and innovation, you need three key factors: Inspirational leadership a to create the vision, more...

Leading laughter

'Laughter Yoga' is a unique concept of unconditional laughter where people laugh for the sheer joy of it, sometimes for no reason at all. It does not rely on jokes, humour or comedy. It initiates laughter in the form of exercises within a group and as the laughter session progresses the laughter becomes real and contagious. The name 'Laughter Yoga' is derived from combining simple breathing more...

From PCC (Psychology of Culture Change) LLP

Business Diagnostix ( OOQ )

...organisational level, we provide an exclusive assessment of the attitudes and opinions that form the cultural layers of an organisation, which often unconsciously inhibit the performance that leaders aim to improve. We provide a gap analysis that clearly highlights those areas which will most benefit the sustainable continuous improvement and overall performance of the organisation. more...

4DC - My Role as Leader

...eople) we can see that current 'best practice' leads many organisations to largely remain stationary regardless of the extensive efforts and resources expended on change initiatives. We have roots in Lean and Six Sigma, but stress that our course is focused on the development of organisations via the development of people; relative to the BBPP cycle. (Belief - Behaviour - Performance - more...

SPECS - Setting Psychologically Excellent and Congruent Strategies - Hoshin Kanri

...hip teams to connect all aspects of performance across an organisation; whether measures or methodology, people require congruence to feel comfortable and confident - both issues among many which reside at root cause of ownership, engagement, empowerment and sustainability. Addressing your strategy to ensure it is 'Psychologically congruent' provides the conditions in which 'Honesty, more...

From Pearlcatchers Ltd

Laughter Leading Workshop Want to be happier? Less stressed? Ever wonder how you could bring more laughter into life? You can do that for yourself and others for personal and/ or professional reasons by learning how to lead people in laughter. Become a Laughter Yoga Leader! This training is of use to individuals who want to acquire a new set of skills and bring more laughter into any environment. It is also of use to more...

Employee Engagement Workshop Driving employee engagement to facilitate change and improvement. Introducing you to a radical and rapid employee engagement tool to help transform the success of your organisation. Pearlcatchers - 01753 624985 www. pearlcatchers. co. uk more...

Managing Service Quality - the key to improving the customer experienc

...tand out from the crowd. But what an opportunity . As organisations strive to get closer to their customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable people to do this at the customer service interface are far less widely deployed than corresponding tools to manage product quality. Customer Care more...

Introduction to Organisational Design

...organisational structures and core business processes Whether it s bringing two hugely successful, complex global organisations together or designing a smaller company or department it provides both the necessity and the opportunity to create a new entity that is designed for even greater levels of success going into the future. This design process entails almost innumerable decisions, more...

Ecological Sustainability

...ying patterns changing in response to perceptions of our organisations green credentials? How can we balance our response as we strive to take account of all our stakeholders priorities? There are many interpretations of the word sustainability and almost as many thoughts on how businesses should be meeting the challenges that becoming a sustainable organisation brings about. This more...

From Safer Food Scores

Level 3 Award in PTLLS - Preparing to Teach in the Lifelong Learning Sector Whoa ™s it for? This five day qualification is intended for those entering teaching or training roles, those already in service who need the minimum threshold status as a teacher or trainer within a further education college, adult and community learning centre, or work-based learning or training provider organisation, those wishing to register to deliver CIEH vocationally-related more...

From CP Training Consortium

Stakeholders in the Supply Chain - Managing Expectations Contributions and Needs ...naging the key people in the right way. Traditionally, organisations have recognised both internal stakeholders in their business, such as internal service users and providers, staff, colleagues, management, board members and shareholders, and external stakeholders such as customers suppliers and contractors. Less obvious in some cases are the wider community within which the organisation more...

The Strategic Role of the HR Function ...vel 3 of the HR Staff Development Programme - Shaping the organisation and the manpower resource. For senior HR practitioners who have some power and influence to make incremental changes in organisational practice. This programme is designed for people with some experience in HR issues who are able to contribute to changes in the way their HR Department operates. It would also be more...

Budget Development and Management - the 2 x week course ...re, or are about to be, Budget Holders Everybody in an organisation has an involvement with budgets and budgetary control. If you are a budget holder, or about to become one, you will be required to contribute to the process of reviewing and updating your budget, apart from ensuring the operational adherence to it. This course will prepare you for both. The 'Budget' is really a system of more...

Identifying and Implementing Business Process Improvements ...luable impact towards achieving the business goals of the organisation? In many cases the answer will be "not often enough"! Yet most business leaders concur with the need for ongoing internal evaluation of business processes in an effort to maximise there efficiencies, generating an improved contribution to the business margin. Even so, it is also the painful truth that whilst many more...

HR Operations - Managing an Effective HR Department Level 2 of the HR Staff Developement Programme - the scope and roles of the HR function and how the experienced HR practitioner can enhance their impact on the organisation. more...

The Role of the HR Function in an Organisation Level 1 of the HR Staff Development Programme. A broad overview of the roles and functions of HR within a modern business. The programme is designed for staff who are new to the HR function as well as HR practitioners who currently perform an operational role and want to gain a broader understanding of their role and contribution. more...

Managing The Training Development Function Organisations continue to seek the solution to their business problems when perhaps the answer lies in the existing workforce. The true worth of developing people is often considered to be difficult to measure. If managers adopt a business approach to managing training and development, the function can become a vital contributor to the future success of the organisation. more...

Supply Chain Management Developing effective and efficient management of supply chains to gain competitive advantage and an increasing market share for the organisation. Increasingly organisations are competing on a supply chain versus supply chain basis, enhancing existing value chains and creating new propositions through networks that are not just leaner but more agile and responsive to the demands of all more...

Budget Development and Management The course for all managers who are, or are about to be, Budget Holders. Everybody in an organisation has an involvement with budgets and budgetary control. If you are a budget holder, or about to become one, you will be required to contribute to the process of reviewing and updating your budget, apart from ensuring the operational adherence to it. This course will prepare you for both. more...

Practical Supplier Vendor Auditing How to Protect the Supply Chain from Unnecessary and Reputational Damage The capability of the Supply Chain to provide continuous and delivered outcomes for the organisation is only as good as its weakest link. Each aspect of the Chain is reliant on the other to meet objectives, especially for those links involving Suppliers and Vendors. more...

Effective Communication If communication is not clear and accurate it is not successful. This training course will boost the effective performance of your organisation. more...

From FOSVA Training

Time Management What is time management? Causes of poor time management Focus Corporate priorities Time logs To do lists and priorities High value activities Planning Delegation & Discipline Making meetings matter Getting control of the telephone Paper both organic and electronic The Time Management Gurus Target Audience Anyone who finds it challenging to get things done during their more...

From Kaizen Consulting Group

Lean Executive Overview

...s change enablers and leaders and be ready to support the organisationa ™s Lean implementation. Be better equipped to facilitate the transformation, providing guidance to their teams and removing those obstacles that impede execution of the implementation plan. Learn which metrics drive Lean behaviour, and how to measure these behaviours at various levels of the organisation to drive more...

5S and Visual Management

Course Code: LT-003 Title: 5S and Visual Management Duration: 1 Day Target Audience: Managers, operational and support staff from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors Course Objectives: Participants will, upon completion of this course, successfully demonstrate their ability to: more...

Lean Thinking

Course Code: LFP-002 Title: Lean Thinking Duration: 2 Days Target Audience: All personnel directly involved with the Lean initiative from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors Programme Objectives: To introduce the concept and principles of Lean To highlight the importance of waste more...

Six Sigma Executive Overview

Course Code: SS-001 Title: Six Sigma Executive Overview Duration: 1 Day Target Audience: Senior Executives, Managers and Leaders from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors Course Objectives: At the end of this course, participants will be able to achieve an effective understanding of the more...

From BlueOrange Consulting Ltd

Camtasia Studio training

You don't need to be a multi-media expert to master Camtasia Studio. Our 1 day class provides you with the key skills and knowledge needed to enable you to quickly produce stunning videos for your organisation that exploit the full potential of Camtasia Studio. Our small class size ensures that you get personal advice and help from our trainer as you work together through practical hands-on more...

Camtasia Relay and Camtasia Studio Boot camp

Hurry and sign up now for our FREE Camtasia Relay boot camp. Now you too can discover how to quickly share your presentations and lectures to ensure your knowledge benefits everyone. Relay is easy to use and you'll benefit from: * An easy recording interface for your PC or Mac * Ability to quickly capture your knowledge for immediate access by others * Reduced travel costs, more...

From ExcelSol - Business Excellence Solutions

ITIL V3 Foundation Exam Training

Objective: To train the participants on the principles of ITIL ® version 3 and prepare the participants for the foundation exam conducted by EXIN. Target audience: o Support IT team members o IT managers who manage outsourced IT activities o Quality professionals into monitoring processes and performance o Service Support team members o IT managers o CIOs / CTOs o more...

From Dolphins Group-Dolphins Training & Consultants ltd

Perfect PA Enhancing executive performance Excellent Minute Taking Skills

... the PA role. The PA takes responsibility for much of the organisation and co-ordination in the office. It is a task that requires tact, diplomacy the ability to communicate with all levels. A good PA makes an enormous contribution to organisationa ™s effectiveness and requires numerous professional skills to be successful in this role. Programme Contents -The role of the more...

From Dunstan Thomas ALM

BPMN Training Course Business Process Modelling using BPMN 11 ...ctice method for using BPMN How BPMN fits in within the organisation A simple example Some a basic rules of thumba BPMN Level a 1 Modelling Elements Pools and Lanes User and service tasks Subprocesses, collapsed and expanded Start Events (None, Message and Timer) End Events (None, Message and Terminate) Exclusive and Parallel Gateways Sequence Flows and Message Flows more...

From Pitman Training Hastings

Business Text Processing Diploma Designed for: Individuals who wish to gain competency in essential office and computer skills. Objectives: To provide you with the vital business skills to enable you to produce business documents to meet the requirements of an organisation. The courses are based on audio led tuition which gives increased flexibility in terms of when you study. However unlike online courses by studying at more...

Business IT Diploma with Web Design

Designed for: Individuals who wish to gain competency in essential office and computer skills. Objectives: To provide you with the vital business skills to enable you to produce business documents to meet the requirements of an organisation. The courses are based on audio led tuition which gives increased flexibility in terms of when you study. However unlike online courses by studying at more...

Receptionist Diploma

...ll be fulfilling one of the most challenging roles of any organisation. As the eyes and ears of the business, the receptionist is, to some extent, a buffer for other people in the office. One of the most important functions of the role is to be of help to others. You will be expected to multi-task and deal with enquiries even when you are busy. If you like taking care of people but dona ™t more...

Legal Secretarial Diploma

...lls and be able to immediately make a contribution to the organisation. Legal Secretaries can progress to senior PAs office managers in larger firms and with further training may become a legal executive, paralegal or licensed conveyancer. Learning legal secretarial skills is easy with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in more...

From Potential Unearthed Ltd

Equality and Diversity ...nges to this legislation and their impact on you and your organisation? a Aware of your personal responsibilities, rights and level of protection? a Aware of the consequences of not adhering to the laws surrounding Equality and Diversity? For many, the answer will undoubtedly be no, to one if not all of these questions and as a result many employers and employees probably feel more...

From Multidimension Training & Consulting

Maximising Corporate Excellence at Workplace

We offer 'Maximising Corporate Excellence at Workplace' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. This workshop includes lectures, reading materials, case studies discussions, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the workshop. more...

Positive Work Attitude - The Key to Higher Productivity

Positive Work Attitude a The Key to Higher Productivity by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Positive attitude is essential for the delivery of high quality service. Lack of right attitude is the leading cause of conflict at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that the right attitude more...

Marketing 101

We offer 'Marketing 101' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Kamal Kenny is a trainer and consultant, specializing in customer service, communication skills and stress management. He has given many training workshop throughout the country and have conducted teambuilding workshops for both working class and adolescents. more...

From ExcelSol - Business Excellence Solutions

Sarbanes Oxley Act SOx - Principles Implementation Providing a thorogh understanding of the act. An instructor lead highly interactive session that provides a new learning experience. Many templates and formats are provided in the session to enable the participants to implement the SOx compliance framework very effectively and efficiently. Anyone who needs to implement/ ensure framework for SOx compliance can attend this program. The more...

From Professional Automation Support Services Ltd

Siemens S7 Maintenance

...e S7 catalogue Overview of structured programs including organisation blocks, function calls and function blocks. Overview of data storage in memories and data blocks. Archiving and retrieving programs Storing programs in EEPROMS Diagnostics Using the diagnostic buffer to analyse faults Introduction to diagnostic organisation blocks Using symbols, cross reference and compare more...

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