Influencing Skills ...organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting professional more...
Effective Inductions ...ss of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or inconsistent process that is neither motivating nor effective. Any organisation with a good induction programme will know how valuable more...
Career Development ...Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and more...
Remote People Management ...ferent sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies.
Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive more...
Negotiation Skills ... become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues.
It is particularly recommended for anyone required to negotiate deals, terms or contracts on behalf of their company, or for anyone required to provide a service for their colleagues, whilst wishing to be assertive about their more...
Introduction to Team Leadership and Management ...Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster.
This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals within the team, and on the process of team more...
Emotional Intelligence at Work ...Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and more...
SEARCH ENGINE OPTIMISATION Many organisations have well-designed and functional sites, but they do not always generate the revenue expected. This course will show you methods of potentially earning more revenue from your website, while providing visitors with a more rewarding online experience.
Delegates will become more confident with internet marketing techniques and terminology. more...
Fundamentals of Project Management This one day Fundamentals of Project Management training course will help you to plan and manage projects effectively.
The course will teach students how to manage projects successfully and confidently and is applicable for any project. The course enables students to:
* identify project objectives
* define work
* write a project plan
* monitor progress and take corrective actions more...
Effective Leadership and Management ...he pressure for "dynamic" leadership at all levels within organisations has grown rapidly over the past few years. This is in response to several factors, including younger managers, interactive client dealings and the general speed of change in organisations.
How to become an effective leader and manager
This course is designed to help you and your organisation build lasting leadership more...
Advanced courses in Microsoft Project for specific workflows (bespoke) ...o address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information.
In this one day advanced course for Microsoft Project, you will focus on learning the more advanced more...
Microsoft Project - Introduction One Day Training Course ...o address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information.
In this one day introduction to Microsoft Project, you will focus on learning the basic range of more...
Effective Time Management TRAINING WORKSHOP ON EFFECTIVE TIME MANAGEMENT
A training program from Efficiency to Effectiveness.
Time. There's never enough of it. Meetings to attend. Calls to return. Reports to review. Positions to fill. Presentations to prepare. The workday gets longer, and so does your to-do list.Have you ever worked your tail off, completed every single thing on your to do list, but at the end of the more...
Develop Your Organisation's Meta Signature The Meta Signature (Training Seminar)
The meta signature is a very powerful basis for the holistic and balanced identification of key improvement areas within organisations this one day event will provide a structured and insightful basis for development of this signature which will be unique to each organisation. more...
Telecoms Mini MBA A five day, highly practical, interactive programme for mid to senior professionals within the telecoms industry.
Bringing the elite of the telecoms industry together for five days of intensive training, the Telecoms Mini MBA has proved a great success. It delivers a fantastic blend of knowledge and skills, covering technology; industry analysis and forecasts; and business management - in fact more...
JMeter Fundamentals ...oftware Foundation. The purpose of the course is to allow organisations to completely automate their various testing requirements, saving time, money and helping to minimise the risk of human error in testing. The programme explores the concepts of designing and creating test plans for real-world web applications using Apache JMeter, including functional, regression and stress testing plans. more...
Inclusiveness Diversity Ethics ...ehaviours required to be an outstanding manager.
Now that organisations are faced with incresing volatility, uncertainty and change, they need a diversity of ideas, approaches and backgrounds.Valuing difference isn't about ensuring political correctnesss, it's a necessity for innovation and growth. Workshop is fully integrated and uses Power Point presentations, together with a tailor made more...
Creatrix Inventory - Innovation certification programme ...atrix is an inventory for use with individuals, teams and organisations. It looks at the current capability in terms of innovation. The Creatrix model (the innovation equation) can then be used to build innovative capacity in individuals, teams and organisations.
Most organisations when they look at innovation, they look at the skills individuals have (generally creativity). The Creatrix more...
Advanced Certificate in Health and Safety ...ks: Charged at current CIEH Rates
Key personnel in organisations need the skills and knowledge to manage health and safety: simply being aware of and understanding the issues are not enough this course gives candidates valuable knowledge.
CIEH
Who Should Attend?
It is essential for all those who have a role that includes responsibility for the management of health and safety more...
Peak Performance Sales Training ...uable (yet often overlooked) sales skill today.
In most organisations around the world we teach our people what to say, but we very rarely if ever spend any time teaching them what to ask. We assume that people know how to ask the questions.
Yet, if you have been on many meetings with your people, from entry level positions to senior executives you will quickly learn that most people don more...
Diploma of Business (Frontline Management) The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail. more...
Certificate IV in Business (Frontline Management) The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail. more...
NEBOSH Specialist Diploma Distance Learning The NEBOSH Specialist Diploma in Environmental Management has been designed for those with responsibilities for the management of environmental risk or aiming to develop and implement effective environmental management systems within their organisations.This highly flexible method of study is designed to put you in control of your studies, letting you choose when and where you study.
Our more...
Managing Service Quality - the key to improving the customer experienc ...tand out from the crowd.
But what an opportunity .
As organisations strive to get closer to their customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable people to do this at the customer service interface are far less widely deployed than corresponding tools to manage product quality. Customer Caremore...
Process Management - Why Make it Difficult? ...fine and manage our business processes. So why do so many organisations struggle to get to grips with process management effectively? This workshop will unveil some of the organisational inhibitors that most of us just accept as a fact of life and propose more appropriate alternatives.
Participants will also be introduced to a proven diagnostic and implementation framework and a set of more...
Introduction to Organisational Design ...ether it s bringing two hugely successful, complex global organisations together or designing a smaller company or department it provides both the necessity and the opportunity to create a new entity that is designed for even greater levels of success going into the future.
This design process entails almost innumerable decisions, each of which may impact on several others. A purposeful, more...
Introduction to Group Dynamics and Facilitation ...p working is a vital part of achieving results in today s organisations. Whether you re a leader, manager, specialist or consultant creating the conditions for people to work together, at their best, is an essential part of the role. One example is quality decision making in a group. A group with low trust and little interpersonal understanding is unlikely to explore all the different views more...
Dealing Positively with Conflict ...lematic if it gets out of hand. Managing conflict costs organisations on average 450 management days per year not to mention the stress and distress of those involved.
There are many courses that attempt to help individuals to deal with the conflict when it arises, however this is often too late. The best way to cure conflict is to tackle it before it becomes a major issue, so the first more...
Introduction to Coaching ...organisations function. Develop people and you develop performance. Most organisations invest and recognise the benefit of Training and Development; however, more organisations are now recognising that a training course is not the only way of developing performance capability. High performing organisations develop a culture where people are supported and challenged in their development more...
Ecological Sustainability ...ying patterns changing in response to perceptions of our organisations green credentials? How can we balance our response as we strive to take account of all our stakeholders priorities?
There are many interpretations of the word sustainability and almost as many thoughts on how businesses should be meeting the challenges that becoming a sustainable organisation brings about.
This more...
Developing Internal Consultancy Skills ...al consultants responsible for implementing change across organisations. In addition specialists (such as HR and IT) are often required to perform consultancy roles as internal service partners.
The role of a consultant is very different to that of an operational manager and requires different skills and knowledge, especially in the way they manage the relationship with their client . more...
IBM AIX Trainings ... copies of data on offline storage. Miracle Infocom gives organisations the skills to implement, manage and troubleshoot IBM Tivoli Storage Manager, ensuring it performs as needed, providing essential business insurance against data loss.
IBM HACMP
You choose IBM s High Availability Cluster Multiprocessing (HAMCP) for the ultimate in data availability so don t compromise: choose Miraclemore...
Training in the Management of Violence and Aggression ...organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs.
We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing on thorough coverage of the course elements more...
Staff and service development Peloton are highly skilled in undertaking a full range of staff development programmes such as team building, leadership and managerial skills. we have a range of programmes runnnig in such areas, and as our work is all bespoke the are tailored to meet the needs of the organisations we work with. more...
Solution Oriented Creativity for Manufacturing & Service organisations Majority of improvement initiatives that fail to deliver expected results are not due to lack of skills or, knowledge about the subject. The effectiveness of improvement methods/ tools is restricted by the creative exploration that all improvement methods/ tools expect.
This workshop has been designed to address these issues by opening up the possibilities hitherto hidden. The already available more...
Business English Business English communication skills are among the most essential abilities for an employee in an international working environment and the ClarkMorgan Business English modules will assist in the development of Chinese nationals working in multinational companies.
All levels of staff in companies with an international focus, or who wish to extend into foreign markets; staff who report to a more...
PERFORMING INTERNAL OR CONTRACTOR AUDITS MANAGEMENT SYSTEMS ISO 19011 ...organisations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit program.
The analysis covers the entire audit process, from expressing the needs until the following audit result and corrective action.
Provide a know-how approach for managing the audit process, including initiating meetings, auditing, concluding meetings, more...
Itil The IT Infrastructure Library, ITIL ( ), is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure. The more...
ITIL (Information Technolgy Infrastructure Library) The IT Infrastructure Library, ITIL ( ), is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure. more...
Effective Communication Your front line staff come into daily contact with a wide range of people. These include customers, colleagues, managers and representatives of other organisations. Developing effective relationships appropriate to the needs of each of these groups is dependent upon the ability to establish and maintain two-way communication. We can help your people get their message across more clearly, more...
Open Source E-learning Kineo works with organisations to create cost-effective blended learning solutions using open source and low cost tools for e-learning. This includes solutions for leadership training, sales training and compliance training. more...
CeMAP Examinations - Training Courses 495 Are you looking for help with your CeMAP examinations?
Would you like to become a mortgage broker?
* Are you intent on being successful?
* Are you determined to become a high earner?
* Would you like to be in charge of your own destiny?
* Do you think that you would enjoy helping people with their finances?
Well then .. this may just be the opportunity that you have been looking for! The more...
ITIL Practitioner Release & Control ... very good introduction to IT Service Management and many organisations have chosen to send some or all of their IT staff on these courses in preparation for an implementation programme.
In Course Assessments/Assignments
Part of the examination is made up of an assessment whereby the course provider tests three assignments during the course. In order to obtain the Practitioner Certificate in more...
CeMAP 2 Exam Qualifications - 495 Are you looking for CeMAP 2 examination qualification training?
Would you like to become a mortgage broker?
* Are you intent on being successful?
* Are you determined to become a high earner?
* Would you like to be in charge of your own destiny?
* Do you think that you would enjoy helping people with their finances?
Well then .. this may just be the opportunity that you have been looking for more...
Legal English training ...guage training services currently available is that these organisations have little or no experience or knowledge of the law. Forum Legal Language Services' mission is to address this problem. Forum is a unique and innovative enterprise staffed entirely by experienced English native-speaking lawyers with the highest academic qualifications. Its mission is to provide legal language services for more...
Stores and Inventory management Materials team is the first contact between organisations (vendor & company, company & customer). Response to internal & external customers greatly depends on how the material supply functions are organised. more...
Kaizen Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle more...
TPM ( Total Productive Maintenance) Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world more...
QFD ( Quality Function Deployment) The customers are continuously looking to improve the lifecycle costs of products & services. Customer focus is no more an optional. The customers today are demanding that the supplier organisations processes be aligned to their needs. QFD is a methodical tool to ensure that the customer delight is addressed in every step of the way. more...
Eazy Stores ( Stores & inventory management) Material management is a key factor to customer satisfaction.
Materials team is the first contact between organisations (vendor & company, company & customer). Response to internal & external customers greatly depends on how the material supply functions are organised. more...
OHSAS 18001 Capacity to work at peak productivity is a key contributor to an organisation s competitiveness.Safety & health issues at workplace are tremendous opportunities to improve productivity. Identifying and improving these has positive bearing on workplace morale. Occupational Health & Safety System (OHSAS 18001) provides a framework to organisations to address these issues and to continually improve more...
Coaching and Mentoring The potential within people is immense- what is needed is support and guidance Organisations are finally realizing what we have known since the Vedic Age the value of the coach and mentor and the importance of this unique fulfilling relationship that can change the future of both and also that of the organisation. more...
Mannerism We often disregard the small details that have a bigger impact on our customer s mind.Mannerism is the most basic of these and perhaps the most neglected if only organisations realized what they are losing, the world would be a more civilized place more...