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Organization Training Seminars and Classes
From Jef Menguin
Customer Service Professional ... Understand how customers get service value from your organization 2. Identify key customer needs where you can increase service value 3. Evaluate the experience you currently deliver, and set goals for the future 4. Create plans to add more value in customer needs Program 103: Master the Art of Calm Duration: 150 minutes Youa ™re not any  more...
You Can Speak with Confidence instructor led traininggroup study and discussionworkshop / seminarGames, role plays, demonstration, and other experiential activities How often have you admired and envied those who speak before groups with such ease and confidence? Do you find yourself wishing that you had the talent to motivate, persuade, and hold the attention of a group? You can have it. Confident speaking is not strictly for talented naturals or geniuses or loud people. Speaking is for everyone who has a message to impart; a purpose to fulfill, and  more...
Proactive Project Management instructor led traininggroup study and discussionworkshop / seminarGames, roles plays, and other experiential activities ...ams becoming an increasingly important part of the modern organization, proactive management of each phase of a project is critical to success in the workplace. Crisis management is too often a way of life today. The a Proactive Project Managementa program is designed to enable participants to identify critical issues associated with project-management stages, understand how to use  more...
From Lorman Education Services
Foreclosure and Repossession instructor led training ...organization - know the ins and outs of foreclosure and repossession. /strong Get the no-nonsense tips you need for fast and effective foreclosures and repossessions during this economically uncertain time period. At this up-to-date seminar, you'll find out how to stay afloat in light of increased foreclosures in Iowa and throughout the nation. Register today to learn all the essentials -  more...
Water Rights Sales and Transfers instructor led training ... to it. You can become the go-to water rights expert your organization needs to stay competitive in this increasingly important area of the law. Come to this seminar and you will get all the tools you need for buying, selling and transferring water rights. You will also get the best advice the industry has to offer, be on top of up-and-coming market trends and be aware of any potential  more...
Return-to-Work Issues in Workers' Compensation instructor led training ...organization - know the ins and outs of return-to-work issues in workers' compensation. /strong Employers today face multiple legal and rehabilitative issues arising from illness, injuries and absences from work. It's crucial for you to understand your obligations and employees' rights. Attend this seminar and learn the essentials of the statutory schemes relating to disabilities and absences  more...
Commercial and Real Estate Loan Documents: More Than Just Papers instructor led training ...loan documents that will go a long way in protecting your organization in these shaky financial times. You'll get tips on performing thorough due diligence, addressing key collateral issues - even avoiding the errors that lead to uncollectible loans. When you sign up for this seminar, you're signing up for success in the lending industry. Benefits for You - Learn when you can use receiverships  more...
EEOC Compliance instructor led training ...mprehensive look at what you need to know to protect your organization from costly legal troubles. Discover the key accommodation requirements and proper termination practices you need to stay in compliance with ever-evolving EEO laws. Let us answer your toughest EEO questions in just one day. Register now! Benefits for You - Update your company's discrimination and harassment policies in  more...
Negotiating, Documenting and Enforcing Arkansas Leases instructor led training Discover how to avoid the pitfalls of residential and commercial leases. Register today for this informative seminar and get critical insight on negotiating, documenting and enforcing leases in Arkansas. You'll find out what you should include in the lease to avoid problems down the line - such as rent and security deposit details, and what happens in case of default. Gain a better understanding  more...
The Americans With Disabilities Act and the Impact of the 2008 Amendments instructor led training ...impacted? Now - more than ever - it's important for your organization to understand updated ADA requirements and develop strategies to document compliance and minimize your risk. Attend this seminar and get the guidance your company needs to avoid costly and time-consuming discrimination lawsuits. Register now and get up to speed on recent developments under the ADA Amendments Act of 2008 -  more...
Employee Handbooks: Everything You Need to Know to Keep You Out of Trouble instructor led training ...organization - know the ins and outs of employee handbooks. Is it better to have an employee handbook or not to have one in today's litigious society? Will regulatory agencies look at your company more favorably, and what will they look for? Is it better to write your own or order one online? Long or short? How often to update it? These and other pertinent questions will be the topic of this  more...
The Basics of Business Banking Litigation, Default, Workout, Repossession, Foreclosure and Bankruptcy: A Secured Lender's Perspe instructor led training ...organization - know the ins and outs ofbankruptcy from the creditor's perspective. Register for this information-packed seminar and get an overview of common legal issues arising in defaulted loan situations involving secured business loans. Hear about the latest trends in lien avoidance. Get all your toughest questions answered regarding automatic stay issues. We'll show you how to overcome  more...
Fully Funded vs. Self-Funded Health Benefits: Which Option Is Best for Your Organization? instructor led training Meet the challenges ahead - discover which funding option is best for your health benefits plan. Join us for this innovative seminar and get up to speed on the components of an effective benefit strategy. Understand the intricacies of HRAs, FSAs and HSAs. Get a handle on the risks and potential rewards of self-funding your health plans. Avoid problems down the road by protecting yourself and your  more...
Discipline of Students With Special Needs instructor led training Discover how you can prevent disciplinary complications while maximizing your students' potential. Register for this seminar to hear from experienced professionals how you can avoid complaints, work more efficiently with staff and parents, and - most importantly - successfully and legally modify inappropriate behavior. Spend less time caught up in disciplinary hassles and more time actually  more...
Four Most Common Injuries in Workers' Compensation instructor led training ...organization - know the 5 most common workers' comp injuries and prevent them. Attend this enlightening seminar and hear a comprehensive medical/legal panel provide practical answers to your most pressing questions about specific injuries. Get straightforward information that will give you an edge in handling any kind of workers' compensation claim. Register today and you'll get an inside  more...
Real Estate Law From A to Z instructor led training ...organization - know the ins and outs of real estate law. Join us for this innovative seminar and get up to speed on the legal concepts related to real estate. Understand the intricacies of real estate transactions. Get a handle on complicated issues surrounding assessments and property taxation. Avoid problems down the road by protecting yourself and your company - find out exactly what the  more...
HIPAA Audits instructor led training ...to reduce the likelihood of fines. Stop wondering if your organization is compliant - know that it is. Register for this seminar today! The lack of case law - along with uncertainties in the interpretation of HIPAA regulations - has left many people worried about the risks and costs of investigation. Join us for this seminar to learn about the privacy rule, patient rights and dealing with  more...
Litigation Skills for Legal Professionals instructor led training ...perform critical functions related to the maintenance and organization of the case, especially relating to discovery issues. The importance of a properly educated and trained paralegal or legal assistant increases as the complexity and magnitude of a case increases. You'll benefit from this seminar by learning about a case from intake to trial. You will learn the basics of document  more...
New Updates to Business Tax instructor led training ...organization - get the latest business tax updates. Register for this information-packed seminar and get a win-win approach to financial considerations related to business taxes. Hear about the latest trends in case law. Get all your toughest questions answered regarding goods and services tax. Find out how you can prosper in spite of complex laws and changing legal standards in Alberta.  more...
Employment-Related Records instructor led training ...organization - know the ins and outs of employment-related records issues. In one day you can learn a hassle-free way to keep your records audit-ready. Attend this seminar and get the legal and practical information you need to ensure compliance with recordkeeping laws. Developing and maintaining employment and business records are extremely important components of any organization's  more...
Ethics for Accountants instructor led training ...organization know the ins and outs of ethics for accountants. In today s post-Sarbanes-Oxley and litigious world, CPAs continue to have substantial exposure both to regulatory discipline and as defendants in litigation. This comprehensive seminar will bring you up to date on the ethical rules and practices governing accountants. Register today and get suggestions on steps you can incorporate  more...
Technology in the Workplace instructor led training ...organization get strategies that will help you deal with technology at work. In the last several years, issues such as hacking, espionage, stalking and infringement, cyberharassment, weblogs, discovery requests for electronically stored data, identity theft and picture phones have begun to confound businesses. Protecting companies against egregious electronic abuses by outsiders and  more...
The Basics of Employment Claims, Workers' Compensation Claims and the Interplay Between the Two instructor led training ...mployment and Workers' Compensation Claims - Protect your organization know how labor laws interact with workers compensation. Register for this information-packed seminar and get a win-win approach to defenses to workers compensation claims. Hear about the latest trends in workers compensation law. Get all your toughest questions answered regarding reasonable accommodation. Find out how  more...
Guardianships and Conservatorships instructor led training ...organization know the ins and outs of guardianships and conservatorships. Attend this cutting-edge seminar and get helpful strategies on guardianships and conservatorships. You ll gain a clear understanding of filing for guardianships and conservatorships. Meet the challenges ahead and find out what you need to know about selecting the fiduciary. These are just a few of the valuable tips we  more...
Internet Tax Research instructor led training ...organization relies on. In our fast-paced accounting world, we re often asked to find information about state and federal tax issues sometimes at a moment s notice. Attend this teleconference and get the practical tips you need to be an effective Internet researcher. Get a firm grasp of how to research legislative history and case law. Find out exactly what you need to know about researching  more...
A Practical Approach to Developing a Wellness Program instructor led training A Practical Approach to Developing a Wellness Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and  more...
Proactive Strategies to Reduce Your Workers' Compensation Premiums instructor led training Proactive Strategies to Reduce Your Workers' Compensation Premiums - Workers Compensation, born of a Prussian social insurance scheme, has morphed into a complex medico-legal quagmire that serves neither the interests of the employee, nor the employer. However, by understanding that workers compensation is more than insurance, simple tools may be employed to reduce the likelihood of incurring  more...
Behavioral Based Interviewing: From Planning to Execution instructor led training Behavioral-Based Interviewing - This teleconference is adapted from the Competency Management Incorporated award-winning behavioral-based interviewer training programs. You will gain practical information on how to build and conduct highly effective and legally defensible interviews. Topics cover the appropriate information you should be going after, how to obtain it and how to evaluate it in a  more...
The Basics of Finance Learn to Read and Understand Balance Sheets Income Statements and Cash Flow Statements instructor led training ... Learn how to interpret the financial performance of any organization based on their statements. Register for this essential seminar and discover what the numbers mean and what the statements are really saying. Benefits for You Explore the time-tested strategies for turning business transactions into financial statements Increase your confidence and understanding of the financial  more...
Best Practices in Workers Compensation Pre-Existing Injuries Repeat Claimants Permanency Issues and Legal Terminations instructor led training ...organization discover the latest best practices for workers compensation. Join us for this innovative seminar and get up to speed on post-injury actions. Understand the intricacies of healing period issues. Get a handle on complicated issues surrounding medical legal cause in workers compensation. Avoid problems down the road by protecting yourself and your company find out exactly what the  more...
From Oranet (pvt) Ltd
R12 Oracle Advanced Supply Chain Planning Fundamentals instructor led trainingworkshop / seminarcomputer lab ...strained, constrained, and optimized versions of multiple organization plans. They resolve exception messages and respond to recommendations. * Review plan results * View data and model the supply chain * Resolve exception messages * Create advanced supply chain plans * Respond to recommendations Learn To: * Model supply chains * Generate plans *  more...
From QLogy Management Services Pvt. Ltd
ITIL V2-V3 Service Manager Bridge instructor led traininggroup study and discussioncourseware This qualification will bridge the gap between the ITIL Managera s Certificate in IT Service Management and the ITIL Expert in IT Service Management. This course is only intended for those holding a valid ITIL Managera s Certificate in IT Service Management based ITIL versions 1 and 2. ITIL considered as the de facto standard for managing a business focused, cost effective IT organization,  more...
ITIL V2 Service Manager instructor led traininggroup study and discussioncourseware Objective: Provide knowledge and skills to plan the ITSM processes, and support the optimization of those processes. The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies. The ITIL Service Manager is one of the industrya s most rigorous and  more...
From LifeLink Medical Education Services, LLC
OSHA Related Courses ...ifeLink Medical Education Services, LLC, can provide your organization with specific safety and human resources type courses as required by the Occupationsl Safety and Health Administration. Our instructors are certified to teach such courses as Bloodborne Pathogens, CPR, First Aid, Confined Spaces, Sexual Harassment in the Workplace, Fire Safety, HIPAA Guidelines, and other courses specific  more...
From Gucons
SAP PP Training in Hyderabad ...unctions Unit Variants and Alternatives Unit PP Organization Structures and Basic Data Overview Unit Routing Part 1 Unit Work Center Unit Routing Part 2 Unit Work Scheduling in Detail Unit Scheduling Unit Engineering Workbench Unit Summary Section 6: Production Planning Unit Overview Unit Demand Management Unit MRP Run Unit  more...
SAP MM Training SAP MM (Materials Management) is a module of the SAP Enterprise Resource Planning (ERP) package that is used for Procurement Handling and Inventory Management. The module has two important master data - material and vendor. Broadly, the various levels that can be defined for a SAP MM implementation are: Client, Company Code, Plant, Storage Location and Purchase Organization. This is the  more...
From Learning Technologies, Inc.
Managing Through Tough Times instructor led traininggroup study and discussionworkshop / seminar In todaya s economic climate, organizational change and transitions are inevitable. Although the ultimate goal is to strengthen your organization and teams, you will likely be faced with numerous obstacles, challenges and difficult decisions. Therefore, during our session we will discuss the need for the following as you begin to implement change within your organization.  more...
From LodeStar Institute
Lean Six Sigma Green Belt Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labcombination of on-line and off-line tools ...erested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced. Participants in this course are encouraged to bring a real project from their  more...
Six Sigma Green Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab ...those interested in how Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Six Sigma are introduced. Participants in this course are encouraged to bring a real project from their company  more...
Lean Six Sigma Green Belt Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab ...erested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced. Participants in this course are encouraged to bring a real project from their  more...
Six Sigma Black Belt Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab Certified Six Sigma Black Belt Training. Six Sigma black belts are the backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5  more...
From Simons-White & Associates, Inc.
Process Auditing instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer ...n: It is imperative that an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits and become a  more...
From Mullan Training
Introduction To MS Viso instructor led traininggroup study and discussioncoursewarecomputer lab ...Adding Connection Points - Adding Detail Pages Creating Organization Charts - Using The Page Layout Wizard - Importing Graphics - Creating The Organization Chart - Adjusting Shape Placement - Creating Entire Groups - Overriding The Layout - Managing Detail - Creating Synchronized Copies - Custom Properties - Organization Chart Wizard - Using The Sample Spreadsheet - Updating The Chart With  more...
From Method Park America Inc
ISTQB Certified Tester Foundation level instructor led training ...techniques * Encourage greater test presence within your organization * Have the opportunity to take the ISTQB Certified Tester, Foundation Level Exam Added Bonus: every attendee takes home a copy of "Foundations of Software Testing: ISTQB Certification" by Dorothy Graham, Erik van Veenendaal, Isabel Evans, and Rex Black Course Information Dates & Registration Duration: * 3 Days  more...
From Contacts Plus
Workforce management instructor led trainingworkshop / seminar As contact centers become more complex, the importance of having the right staff and supporting resources in the right places at the right time becomes ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or  more...
Performance Management instructor led trainingworkshop / seminar ...r. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the aims of performance management. Identify acceptable standards of performance. Conduct effective reviews of  more...
Reward and Compensation instructor led trainingworkshop / seminar ...ensation and Reward system plays vital role in a business organization. Since, among four Ms, i. e. Men, Material, Machine and Money, it can shift your company to the next level. In this course youa ll identify the process to apply the best reward system. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Be aware of the role of  more...
Customer Relationship Management For any business, successful Customer Relationship Management navigation is becoming increasingly important in todaya s competitive business world. Customer expectations are always increasing, and business services must increase along with these expectations. CRM is the method through which businesses can connect with their customers and therefore serve them better. Businesses with successful CRM  more...
Communication Skills Program ...organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications, the purpose of communication is to get your message across to others clearly and unambiguously, doing this involves effort from both the sender of the message and the receiver. And it's a process  more...
From Compliance LLC
Compliance Training and Presentations for the Board of Directors ...s of the CEOs and the CFOs. Today we understand that many organizations have underestimated the vital role of he board of directors. The board has the obligation to understand, to evaluate, to exercise oversight, to review and approve corporate actions. More than ever, organizations need directors who are aware of the risks and prepared to take on the duties and functions of the boardroom.  more...
Basel ii: Due Diligence for Directors and Executive Management instructor led traininggroup study and discussionworkshop / seminar ...s of the CEOs and the CFOs. Today we understand that many organizations have underestimated the vital role of directors, who have to know what is changing and which are the best practices, in order to be able to review and approve corporate actions. More than ever, financial organizations need directors who are aware of the risks and prepared to take on the duties and functions of the  more...
The New Basel Capital Accord (Basel II): Implementation and Compliance Training instructor led traininggroup study and discussionworkshop / seminar Objectives: The seminar has been designed to provide with the knowledge and skills needed to understand and support Basel II compliance. Target Audience: This course is intended for IT and risk managers and professionals from Banks, Financial Institutions, Multinational Corporations, Supervisory Agencies. This course is recommended for all managers and professionals who need to understand and  more...
Sarbanes Oxley and Basel II Compliance Training instructor led traininggroup study and discussionworkshop / seminar Objectives: The seminar has been designed to with the knowledge and skills needed to understand and support Sarbanes Oxley and Basel II compliance. Target Audience: This course is recommended for all managers and professionals who need to understand and speak the specialized languages of Sarbanes Oxley and Basel compliance, which must become the common language throughout their organization. This  more...
From Ecologic Corporation
6 Months Industrial Training for Embedded Systems ...scillator and Clock 5. 8051/ ST Registers 6. Memory Organization 7. Discussing 8051/ ST Family 8. On Chip Peripherals of 8051/ ST 9. 8051/ ST Interrupts 10. Programming the Mcu(8051/ ST) 11. ST Software Development Tools 12. Addressing Modes of 8051/ ST 13. Introduction to 8051/ ST Instruction Set 14. Getting Started with STVD 15. STVD Graphical Environment 16.  more...
From SETTEC
Personal Hygiene Business Behavior group study and discussioncourseware Personal Hygiene Does intelligence and knowledge determine your success? Does your relation with others affect your workplace? Many people think that their intelligence and knowledge are enough to make successful relations with others. That is a misconception. How you dress, take care of your health, the type of deodorant you use, the smell of the perfume, the shape of your teeth, etc all  more...
Advanced Presentation Skills Workshop group study and discussioncourseware ...organization to be noticed amongst colleagues, management and customers? Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven? "Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management positions within an organization.  more...
Succession Planning Career Path group study and discussioncourseware ...n approach for successora s development within your organization * Defining the positions which are earmarked for great impact into your business * Develop calibers into vertical or horizontal role * Take the decision of developing from hiring internal pool of talent or external labor market supply * Identifying the required skills and competencies required for  more...
ISO 10002 Guide for Customer Handling group study and discussioncourseware ... Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the customer is dissatisfied with a product or service - guidelines  more...
Tenders andContracts Management group study and discussioncourseware * Upon the completion of this course, candidates will be able to: o Conduct an End-to-End procurement process o Use the different procurement tools and techniques o Be better negotiators o Identify which type of contract to use, and when o Have better command of Contract Management o Better manage bidding and tendering processes  more...
Training Needs Assessment group study and discussioncourseware TNA is the deliberate process through which a person become aware of personal career related attributes and the lifelong series of stages that contribute to his career fulfillment. Benefits of Applying TNA in your organization * Adds information about individual interests , preferences and the like to data * Provide career path information * Adds individual growth orientation *  more...
Supply Chain Management group study and discussioncourseware With modern developments, the enterprisea s procurement, manufacturing, warehousing, distribution, transportation, and information systems must be aligned to efficiently serve the ultimate customer. This course focuses on effective planning and management of highly integrated product and information flow from sub-suppliers, through the organization, to the customer and the consumer. The course  more...
Leadership Development Team Building group study and discussioncourseware Understanding the real meaning of leadership. Recognizing the difference between leadership and management. Get to know how do leaders lead? Familiarize with the Employee performance management. Improve the leadership and self and others motivational skills. Familiarize participants with better method for managing people. Identify motivation difficulties and assist managers and  more...
Knowledge Management group study and discussioncourseware ... Apply effective knowledge management skills in your organization * Personal growth as an effective leader * Better understanding of how to lead others towards effective decision making * Deepen personal insights on how to cultivate creativity in the organization * Manage relationships with others with effective leadership style * Improved Intra/ Inter Departmental  more...
Effective Procurement Management group study and discussioncourseware In every aspect of business Procurement management can save or waste money and it is the only way that Processes Required to Acquire Goods and Services from outside the Performing Organization. For Simplicity, Goods and Services, Whether One or Many Will Generally Be Referred to As a a Product In this course Procurement Management Is Discussed from the Perspective of the Buyer in the Buyer -  more...
Organizational Development Change Management group study and discussioncourseware ...Organization Development Seminar is to get people introduced to the concept of organization development & organizational change, and its importance in the fast growing market and information revolution. That in addition to role of effective leadership in the organization health and welfare of its clients & employees. The Organization Development Seminar will help you to: * Understand  more...
From EMS Consulting Group, Inc.
Introduction to Implementing Lean Manufacturing instructor led traininggroup study and discussion In this interactive learning experience, participants will learn an overview of lean and its benefits plus a specific sequence of steps and initiatives comprising a lean manufacturing action plan that real managers in real companies can deploy. Whether you have implemented some lean initiatives and want more from your program or you are not sure where to begin, this program will enable  more...
Value Stream Mapping instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directed ...or analyzing information and material flow throughout an organization or between organizations and identifying and planning improvements. In this course, you will learn how to effectively identify and eliminate waste and sources of waste in your organization. Participants in the class will work through a case example. They will create a current state map, analyze the current state  more...
From The Training AdvantEdge
Survival Skills for the New Trainer study at homeself directedworkshop / seminartrain the trainer Few people choose training and development while they are still in school and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing  more...
Getting Boomers, Gen Xers, and Gen Yers to Work Together instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of  more...
From Bold New Directions
Coaching Skills For Leadersa instructor led traininggroup study and discussionbookworkshop / seminar ...r developing coaching talents for the greater good of the organization. Utilizing a blend of brief instruction, demonstration and feedback, the workshop provides practice opportunities for each skill participants will use at work. WORKSHOP BENEFITS a Expands participanta s personal power a Enhances flow of communication a Models a collaborative leadership approach a  more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations instructor led traininggroup study and discussionworkshop / seminar Look around you at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress  more...
From SmartStorming - Advanced Training in Innovative Thinking
SmartStorming Lunch & Learn Overview instructor led traininggroup study and discussionself directedworkshop / seminar For top executives, support staff, everyone in your company not directly engaged in more extensive SmartStorming training. This program includes a basic overview of the SmartStorming process, principles and tools, plus hands-on exercises specifically designed to foster enthusiasm, understanding and support for the SmartStorming system, and generate "buzz" throughout the your organization.  more...
Innovation Ideation Audit ... of experts will conduct a comprehensive analysis of your organizationa s ideation practices, interview all key personnel and deliver a comprehensive assessment of your current situation. Our report will detail your strengths, weaknesses and specific opportunities for improvement. Learnings will be used to tailor subsequent SmartStorming training to your companya s specific needs. This  more...
From Leadership Management Institute
Time and Results Workshop instructor led trainingon-line e-learning cbt (computer based)group study and discussion What would you do with an extra month? Would you use it to accomplish more at work or would you spend it pursuing another passion? Most people dona t control their "free" time and so it ends up filled with other peoplea s agendas. Competing priorities, critical deadlines, and an ever-growing mountain of e-mail often leave todaya s executive feeling overwhelmed. Being able to allocate time  more...
LMI Catalyst Club instructor led traininggroup study and discussioncd rombooktrain the trainer ...Organizations improve when people make effective changes. The LMI Process focuses on people... their values, self- esteem, confidence levels, leadership beliefs, and motivation. This proven process of positive behavior change can be measured and results are guaranteed. Organization Time Management Empowerment Communication Goal Setting Scheduling Managing Interruptions Personal Time  more...
From Meirc Training and Consulting
Strategic Logistics Planning and Management ...organization a a s logistics strategy and its competitive advantage. Understand the challenges of managing logistics and supply chains. Develop a customer-focused orientation in managing logistics. Identify the performance drivers of supply chains and their impact on responsiveness and efficiency. Identify the major network designs and match the best design with an organization a a  more...
Recruitment Interviewing and Selection Skills - Human Resources Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Define recruitment, list its main steps and learn the best methods for attracting qualified candidates. Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each. Learn the main types of selection interviews and when and how to use each. Prepare and conduct a probing interview for any level in the organization and use the data  more...
Designing a Performance Based Rewards System - HR Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Determine the right kind of performance based rewards system for their organization, including identifying and assessing the merits of the various rewards options. Design the system including all related documentation. Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations.  more...
Certified Training Professional - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...ing training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA). Examine ways to select and coach internal trainers and Subject Matter Experts (SMEs) and to hire external consultants.  more...
Talent Management Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify and understand the building blocks of talent management. Learn how to set up a talent management system. Understand the linkages that exist between organization excellence and effective people management. Learn how to identify, keep, develop and promote their best people. Learn how to coach, train and develop superkeepers. Understand how to integrate compensation with talent  more...
Customer Service Mindset - Customer Service instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Analyze basic behavioral patterns of different customer personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...
Certified Marketing Professional - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...
Brand Management From Concept to Equity - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Have their organization, product or service succeed through careful attention to brand imperatives. Build a fully aligned, brand-focused operation. Measure brand equity, track it and maximize it. Avoid the dangers and pitfalls of ignoring the laws of branding.  more...
Internet and Web Marketing - Sales and Marketing instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Reach their buyers directly, establishing a personal link with current and prospective customers. Reach niche buyers with targeted and effective messages. Publish content people want to read and that search engines reward with high rankings. Understand how tools like blogs, podcasts, webcasts and social networking can be used to enhance their online presence. Do a step-by-step approach for  more...
Implementing and Documenting an ISO90012000 Quality System - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the quality concepts and importance of quality systems in organizations. Learn about the different standards and the eight principles of quality. Recognize how quality management systems can impact the profitability of an organization. Learn about ISO 9001: 2008 implementation methodologies. Learn to develop an effective ISO 9001: 2008 assessment plan.  more...
Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...
Business Etiquette and Protocol - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the  more...
Business Etiquette and Protocol - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the  more...
Advanced Compensation Management - Dubai Kuala Lumpur instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Understand the value of performance based reward systems as a business tool and a motivator of employees. Evaluate the uses and benefits of short and long term incentives. Match compensation systems and organization culture. Stay up to date with trends in compensation.  more...
Implementing and Managing a Customer Complaints System - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Understand the flow of customer feedback in an organization. Learn to use customer feedback to enhance the organization a a s performance. Learn to develop an effective customer feedback system.  more...
Successful Fleet and Transport Management - Dubai Istanbul instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment). Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful transportation/  more...
Competency-Based Human Resources Management - Kuala Lumpur Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...d the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. Apply competencies in the recruitment and selection processes. Learn how to use competencies for  more...
Certified Master Trainer - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...
Organization Development and Effective Workforce Management - Human Resources instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the fundamentals of how businesses work and the importance of organization management. Develop organization structures to meet varying business needs. Understand the process of forecasting ongoing requirements, and the development of action plans. Understand the importance of succession planning to continued business success.  more...
Six Sigma Quality Applications for Business Growth and Productivity instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in customer service and continual improvement. Implement and deploy Six Sigma. Understand organization readiness.  more...
Advanced Public Relations - Public Relations instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Developing and Implementing the Business Plan - Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Appreciate the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and define the most appropriate goals and strategies. Choose and implement tactics and programs designed to maximize operational success. Develop a practical plan that will enable management to  more...
From Medical Survival Consultants
Workplace health and safety management instructor led traininggroup study and discussionworkshop / seminar ...afety and health protection is a fundamental value of the organization. Depends on the credibility of management's commitment to safety and health protection, through: Evidences of direct management involvement in safety and health matters Inclusion of employees in decisions which affect their safety and health Worksite analysis to identify hazards and potential hazards, stringent  more...
From Meirc Training and Consulting
Successful Fleet and Transport Management ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Public Relations and Media Skills ... Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and strategies in a variety of  more...
Business Etiquette and Protocol ' This program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in  more...
Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...
Professional Skills for Finance and Accounting ' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an  more...
Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...
Implementing and Managing a Customer Complaints System instructor led training This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s  more...
The Customer Service Mindset instructor led training This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of  more...
Effective Budgeting and Cost Control instructor led training This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...
Effective Budgeting and Cost Control instructor led training This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...
Organization and Manpower Management instructor led training ... understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet varying business needs.Understand the process of forecasting ongoing requirements, and the development of  more...
Advanced Human Resources Management instructor led training ...esponsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main functions.Define the link between business strategies and Human Resources.Learn the reasons behind employee turnover and the main tools  more...
The Customer Service Mindset instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...
Benchmarking for Optimum Organizational Performance instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...
Essential Skills for Professional Financial Managers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...
Basics of Human Resources Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation  more...
From Sapphire Training & Consulting, LLC
Mastering Technical Skills instructor led training Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.  more...
Motivation for Movement Upward instructor led training If you want to move your career upwards, you need to assess your motivation to effectively do so. This class will help people take an in depth look to see if they are really ready and motivated to take on a larger task of being a manager in an organization.  more...
Mentoring Others instructor led training At some point in your career, someone may ask you to be a mentor for them. Whether they are inside or outside your organization, they report to you or someone else, or they are a peer; this could be your opportunity to have a profound impact on someone else’s leadership style. This class is designed for a participant to do some reflection on whether or not you are in a position to be a  more...
Getting People to Follow You instructor led training Some people will blindly follow their appointed leaders, but most people will need a reason to follow. As a leader, it is your job to inspire people to follow you and your vision for the organization. This session will discuss ways you can inspire people to begin and continue following you during their career in your organization.  more...
Identifying a Mentor instructor led training Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.  more...
Understanding Your Core Job Function instructor led training Understanding your primary role in any organization is important to understanding how the rest of the organization functions. This class will teach participants how to understand their core job function and what it means to be technically proficient. This class discusses the concept of core job functions from a high level and does not cover the actual technical aspects of any particular job  more...
Growing into an Organization instructor led training Whether employees are new to an organization or new to working, this class will help them understand and adapt to the culture of their organization. The course discusses mission and vision statements and the importance of assimilating previous organizational cultures into the new environment. If someone is interested in moving up in an organization, this class is a must take!  more...
Change Management instructor led training Change is not for everyone and there are varying degrees of change. When you are a leader in an organization what is your expectation of how quickly your employees will change to your ever changing vision. This class will discuss change and the different levels at which people can adapt to change.  more...
From Primer Business Solutions Inc.
Business Skills Business Writing instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description Business writing can have a huge impact on a business and it's performance. Good or Bad. It can create an atmosphere potential customers can feel comfortable in, or it can have quite the opposite impact! Effective Business Writing will increase the clarity, impact, and overall professionalism of your emails, letters, memos, and reports. Participants will learn targetted  more...
Business Skills Business Communications instructor led traininggroup study and discussioncoursewareDVDworkshop / seminarcomputer lab Course Description It takes less time to communicate effectively, yet so many people overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages  more...
From Radiofrequency Safety International Corporation
RF Ultimate Contractor Safety Training ...aining AKA Train-the-Trainera (TTT) course is what your organization needs in order to competently administer policies and train employees in industry specific safety issues and to become informed regarding carrier and GC EH&S polices. After completion, this three-day course allows the attendee to demonstrate the ability to train employees in a variety of subjects. The training will also  more...
live RF Best Management Practices instructor led trainingon-line e-learning cbt (computer based)Webinar is available as well ...ck & Veatch and most other major carriers and contracting organizations. The half day course focuses on FCC and OSHA requirements, as RSIa s original Site Safety Awareness course has done in the past, but it also goes in-depth on third party liability to the general public. This liability is shared by all on site to include the transmitter licensee and the site management organization.  more...
RF Train the Trainer instructor led trainingtrain the trainer ...organization needs in order to competently administer policies and train employees in industry safety issues. After completion, this three-day course allows the attendee to demonstrate the ability to train employees in a variety of subjects --> This course includes an approved OSHA 10 hour General Industry Outreach Training Program Curriculum presented by Authorized Trainers. Participants  more...
From Ultramatics India Private LImited
Service Oriented Architecture (SOA) for Testers instructor led traininggroup study and discussioncoursewareworkshop / seminar ...formation needed to perform effective SOA testing in your organization. Topics Module 1 - SOAs Business Perspective (1. 5 hrs.) What is Service-oriented Architecture? Basic SOA Terminology o Service Providers o Service Consumers o Service Repository SOA Advantages SOA Differentiators Risks and Challenges of SOAs The "Wrapping" of Legacy Systems  more...
From KnowledgeWoods Consulting Pvt. Ltd.
Microsoft EPM Solution instructor led traininggroup study and discussioncoursewaree-bookbookworkshop / seminartrain the trainercomputer lab ..., Turned on, and then Used by all stakeholders across the organization. Only thorough understanding of your business issues will lead to the most appropriate Microsoft EPM solution & approach. We at KnowledgeWoods Consulting (www.knowledgewoods.in) understand that. In association with our delivery partners Quantum EPM, KnowledgeWoods work closely with companies on how best to implement  more...
From Global Training Partners
Cross Cultural Intercultural Training Malaysia - Global Training Partners instructor led training Visit www. gtpworldsite. com Global Training Partners provides Malaysia cross cultural training programs for people doing business across cultures. Our programs provide the skills and practical applications necessary for executives to successfully communicate, lead, negotiate and work with clients, team members and suppliers from other cultures. Virtual training also available.  more...
Cross Cultural and Intercultural Training Hong Kong - Global Training Partners Visit www. gtpworldsite. com Global Training Partners provides Hong Kong cross cultural training programs for people doing business across cultures. Our programs provide the skills and practical applications necessary for executives to successfully communicate, lead, negotiate and work with clients, team members and suppliers from other cultures.  more...
Cross Cultural Intercultural Training Singapore - Global Training Partners Visit www. gtpworldsite. com Global Training Partners provides Singapore cross cultural training programs for people doing business across cultures. Our programs provide the skills and practical applications necessary for executives to successfully communicate, lead, negotiate and work with clients, team members and suppliers from other cultures.  more...
From Trainers 'n' Mentors
MS Project ...ommunicate and present project information Improve the organization of your projects and people with the scheduling power and capabilities of MS Project. Easily report and communicate information in various formats according to the needs of stakeholders. Leverage charts and diagrams The Visual Reports feature can produce PivotTable views, charts, graphs, and diagrams based on Project  more...
From Advanced Reading Concepts, Inc
Advanced Reading Concepts Speed Reading Plus instructor led traininggroup study and discussionbookworkshop / seminar Speed Reading Course held in Columbus, Ohio or in your corporation willincrease your speed of three to five or more times through eye control techniques for peripheral vision. Increase your comprehension, retention and recall through strategies and techniques for all kinds and formats of reading: screen information for value, quickly absorb general information such as trade journals and books,  more...
From ITCourseware, LLC
Microsoft SharePoint 2007 Web Content Management In this course, youa ll learn about the web content management features of Microsoft SharePoint 2007. By the time you complete this course, you will understand how to implement sites that face the Internet with branded look and feel so that your visitors will never know they are looking at a SharePoint site; and youa ll understand how to configure the same site to support the creators and  more...
From Resources Unlimited
Lateral Thinking from Edward de Bono instructor led trainingworkshop / seminar ...t of Ideas: How to develop ideas and shape them to fit an organization or situation. Benefits of Lateral Thinking Constructively challenge Find and build on the concept behind an idea to create more ideas Solve problems in ways that don t initially come to mind Use alternatives to liberate and harness the creative energy of the organization Turn problems into opportunities Select  more...
From Key Consulting
Introduction to Project Management (4 hours) instructor led trainingcourseware Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of "project manager". This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. Who should take this course? This  more...
Project Management Fundamentals instructor led trainingcourseware Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of "project manager". This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. Who should take this course? This  more...
Introduction to Project Management instructor led trainingcourseware Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of "project manager". This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. Who should take this course? This  more...
Project Management Foundation Course instructor led trainingcoursewarebook ...agement training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. The course is structured into four modules : Project Management Concepts and Project Initiation (2 days)Project Planning and Scheduling (2 days)Project Execution and Control (2 days)Building High Performance Project Teams (1 day) Who should  more...
From Global Institute for Management (GIM)
In-House Training instructor led training Overcome the logistical challenges of sending employees to a conference by letting GIM bring the conference to you. We can work with you and your team in developing one, two or three day trainings that can be facilitated at your company or the venue of your choice. We can design training sessions covering such topics as: a Strategic Planning and Execution a Balanced Scorecard a Six  more...
From Resources Unlimited
Focus on Facilitation Certification instructor led trainingworkshop / seminartrain the trainer Focus on Facilitation Four-Day Certification In this intensive workshop, candidates learn how to teach future participants the nature and uses of selected de Bono tools, then work in groups to combine the tools to produce various outcomes. Those who earn their certifications will be the first trainers qualified to teach the End-User workshop. It's a ground-floor opportunity. This  more...
Six Thinking Hats Certification (Train-the-Trainer) instructor led trainingworkshop / seminartrain the trainer ...to ensure Six Thinking Hats is implemented througout your organization. Certification training is led by highly qualified Master Trainers who have demonstrated a very high level of competence in developing others in the de Bono methods across various industries/companies/professions. They have developed the capability to train instructors to teach the tools to others. Six Thinking Hats  more...
Lateral Thinking Certification (Train-the-Trainer) instructor led trainingworkshop / seminartrain the trainer ...Lateral Thinking Instructors are employed full-time by an organization, and complete their Lateral Thinking certification under their organization s sponsorship. They certify in order to teach Lateral Thinking to others in their own organization. Note: When a Corporate Certified Lateral Thinking Instructor leaves their employer, their employer may replace that individual (certify another  more...
From The Training Clinic
MAKE TRAINING STICK A Systematic Approach to the Transfer of Learning instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainertemplates, handout How to use a 9-part strategy to transfer learning to the organization by increasing an instructor's skills, involving managers and trainees actively before, during and after the training event are addressed. Techniques to develop a manager's feedback and coaching skills are included with a post-training performance analysis tool. This program is useful for trainers, training managers,  more...
From Create-Learning
Team Building Program Accountability and Team Cohesion instructor led traininggroup study and discussionworkshop / seminar ... team can ensure that it will be an effective and healthy organization for many more years. Objectives: The objectives for this project include; - Opening the lines of communication amongst all team members - Opening the lines of communication between departments - Preparing and enabling the members to speak openly and honestly about mistakes made while in action situations -  more...
From Results Coaching Systems FZ LLC
Intensive Coach Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminarlive learning and skills practice ...ofessional coach, or learning to coach others inside your organization, this is one of the coaching worlda s most respected and intensive training experiences. The Intensive Coach Training Program is designed to give participants cutting-edge coaching skills, tools and resources to effectively coach others in any situation. The models at the core of the program draw on the hard science of  more...
From Technology Ed
Project Management Professional on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar ...ction, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource allocation, risk management planning, and project controlling. Students who are preparing for the PMI (Project Management Institute)  more...
Lean Six Sigma on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar Lean Six Sigma Black Belt For registration info, please visit: http://www. technologyed. com/ courses/ c102/ index. php Course Description Welcome to Lean Six Sigma! Lean Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma  more...
New Product Development on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar ...t risks. This Stage Gate approach offers many benefits to organizations including increased revenue, operational efficiencies, and customer satisfaction. We present the five phases of the Stage Gate process, a core team approach to project team organization, development tools, speed techniques, and technology management fundamentals. These proven concepts are easily transferable to any industry  more...
From Create-Learning
Social Networking Training - Dinosaurs vs Mammals instructor led traininggroup study and discussionworkshop / seminartrain the trainercomputer lab ... over-populated Blogosphere. What options are viable to organizations to properly understand and use these social networking sites? Is it an option for your team and organization? This workshop will cover how social networks are changing the face of work and how various generations are using this technology to enhance communications amongst globally dispersed work teams. Additionally are  more...
From SolutionsIQ
Certified Scrum Product Owner Training instructor led traininggroup study and discussioncoursewareworkshop / seminar Scrum increases the emphasis on assessing and driving business value through close collaboration with the delivery team. The Scrum Product Owner establishes the interaction between the business and the delivery team that is so essential to increasing productivity within an Agile organization. Product Owners who assume this crucial role have the ability to guide the team and the process to gain the  more...
From eVentureSolutions (EVS)
Certified Project Management Professional PMP instructor led traininggroup study and discussioncomputer labExam Style Quizes ... work within tight schedules, manage resources across the organization and deliver results on time and within budget. In this course, you learn how to solve typical project and business problems by following PMBOK and Microsoft Project. You also gain skills which will help you to pass PMP credential of Project Management Institute (PMI). PMP is recognized as the universal standard of the  more...
From Taylor Performance Solutions, Inc.
Conducting Seminars/Giving Presentations to Promote Your Business instructor led training If your team runs seminars or gives presentations to help you promote your business or organization, contact us for more information about this training program.  more...
Train the Trainer instructor led training ...effective training. This workshop can be brought to your organization to support your business goals. The workshop runs for either 2 or 3 days depending on needs and class size. Your trainers will learn and Practice: Adult Learning Principles Instructional Design Techniques - Including Initial Needs Assessment, Developing Learning Objectives, Creating Agendas, Determining Appropriate  more...
From Last Minute Training
5061- Implementing Microsoft Sharepoint Server 2007 This three-day course provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization  more...
2791 Implementing and Maintaining Microsoft SQL Server 2005 Analysis Services This three-day instructor-led course teaches students how to implement an Analysis Services solution in an organization.  more...
5060 Implementing Windows SharePoint Services 30 Learn how to successfully implement MS Windows SharePoint Services (WSS) v3. 0 in your organization. Students should think about the architecture of their entire environment, including business & application needs, during the planning & deployment phases.  more...
MS Visio Level 1 In this course, you'll learn fundamental skills while creating several types of diagrams using MS Visio Professional. You will create a directional map, a block diagram, a basic & a cross-functional flowchart, an organization chart, & an office layout.  more...
Org Plus Level 1 Intro OrgPlus is a software application used to create organizational charts that enable a user to chart and manage the structure of an organization.  more...
6235A Implementing and Maintaining Microsoft SQL Server 2008 Integration Services This three-day instructor-led course teaches students how to implement an Integration Services solution in an organization. The course discusses how to develop, deploy, and manage Integration Services packages.  more...
Key Account Engagement Seminar In this Key Account Engagement Seminar, you will be provided with a set of practical tools and techniques to practice key account engagement throughout your organization.  more...
Implementing Windows SharePoint Services 30 - acend Learn how to successfully implement MS Windows SharePoint Services (WSS) v3. 0 in your organization. Students should think about the architecture of their entire environment, including business & application needs, during the planning & deployment phases.  more...
Implementing Windows SharePoint Services 30 - ctc Learn how to successfully implement MS Windows SharePoint Services (WSS) v3. 0 in your organization. Students should think about the architecture of their entire environment, including business & application needs, during the planning & deployment phases.  more...
Practical Leadership - CTC In this course you will learn the practical skills you need to be an effective leader in your organization.  more...
*Visio 20032007 Introduction 1 Day - computerhelp During this course you will learn how to create and format shapes, create flow charts, create organization charts, and create a floor plan.  more...
*Visio 2003 Professional Introduction Learn how to: use various types of drawings available in Visio, drag shapes from stencils & edit them. Use Smart Features, create a directional map, locate any master stencil, create an organization chart manually, create a flow chart & use formatting...  more...
Implementing Microsoft Office SharePoint Server 2007 synesis This three-day instructor-led course provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization.  more...
*Writing Effective E-Mails -UOA The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.  more...
Agile Project ManagementCertified ScrumMaster Training Guide a team, a project, or an organization into a process of rapid delivery of valuable results. Exercises, case studies & examples are used to develop the knowledge & skills to make the shift from traditional management practices to Agile practices  more...
1 day course - Visio 20032007 Intermediate - computer help During this course you will learn how to create and format shapes, create flow charts, create organization charts, and create a floor plan.  more...
Adobe GoLive CS Basics and Beyond Topics included: Introduction to the Web and HTML; the GoLive CS2 environment; Basic Web page editing; site diagrams; the site wizard; file organization; creating pages; text basics; HTML formatting; Cascading Style Sheets; Data and layout tables & more  more...
Microsoft Access 2003 Intermediate Available in French and English Maximize the management & facilitate the interpretation of data. Create sub-forms to facilitate data entry & organization. Generate simple & complex reports & achieve a better understanding of the different properties used in reports, forms and queries.  more...
Microsoft Visio 2007 Introduction - compuease Participants will know how to: use various types of drawings available in Visio, drag shapes from stencils and edit them. They will be able to use Smart Features, create a directional map, locate any master stencil, create an organization chart & more  more...
Microsoft PowerPoint 2003 Foundation PowerPoint Foundation provides competency in creating & modifying presentations; using proofing tools; inserting & modifying objects, WordArt, clip art & organization charts; creating & inserting charts & tables; & inserting multimedia elements.  more...
Introduction to Enterprise Architecture for the Public Sector Participants of the Introduction to Enterprise Architecture course will learn about Enterprise Architecture and how it can be used to address the challenges faced by business and Information Technology groups within an organization.  more...
Motion 101 3 day course This hands-on course introduces students to the primary feature set & interface of Motion; how to work with Motion s real-time design engine, interface fundamentals, particles, blend modes, layer organization, advanced text effects 3D & mulitplane camera  more...
Management Skills Workshop Part 1 Days 1 2 3 The Program s goal is to provide managers with the knowledge & skills to get things done more efficiently through better management of their organization s human capital.  more...
Microsoft Visio - Level 1 - NEWERA You'll learn fundamental skills while creating several types of diagrams using Microsoft Office Visio Professional. You'll create a directional map, a block diagram, a basic & a cross-functional flowchart, an organization chart, and an office layout.  more...
2008 Designing a Microsoft Exchange Server 2003 Organization This two-day course provides students with the knowledge and skills necessary to successfully design and plan an Exchange Server 2003 organization in an enterprise network, including a plan for upgrading from previous versions of Exchange.  more...
Visio 2007 Organization Charts Do you need to create a chart that shows the personnel and reporting structure in your organization? Do you want to diagram other hierarchical relationships, such as a web site map or project elements?  more...
Moving to Windows Vista Is your organization upgrading from Windows 2000 or XP to Windows Vista? Do you need to learn what is new in Windows Vista so that you can remain productive as you work with your files and programs in this new operating system?  more...
Office 2007 Creating SmartArt Graphics Do you want to create effective diagrams and illustrations in your documents, presentations, and workbooks? Do you need to create an organization chart to represent your company's reporting structure?  more...
Visio 2003 Introduction 1 Day - computer help During this course you will learn how to create and format shapes, create flow charts, create organization charts, and create a floor plan.  more...
Microsoft Visio 2003 Introduction - computer help computer lab On completion of this course, participants will know how to: use various types of drawings available in Visio, drag shapes from stencils and edit them. They will be able to use Smart Features, create a directional map, locate any master stencil, create an organization chart manually, create a flow chart, and use formatting to enhance your documents.  more...
Microsoft Excel 2003 Level 2-GT Upon completion, students will be able to perform worksheet organization, use advanced formulas such as the IF function, setup and work with multiple workbooks and worksheets, modify links, and create and work with different styles.  more...
Sales EDGE- Nexient The two-day Sales E. D.G. E. program has been designed to provide sales professionals with the foundational skills they must possess to meet and beat their sales targets. No matter what product or service your organization provides to your customers, you are facing increased competition. On price. On quality. On availability. On relationships with customers. New sales professionals need the  more...
PowerPoint Advanced - Compuease You will be able to work with slide masters and templates, insert sounds and movies, create a Chart and an Organization chart, create custom shows, summary slides and hyperlinks, import and export files and use the Pack and Go functionality.  more...
Visio 2007 Introduction 1 Day - computerhelp During this course you will learn how to create and format shapes, create flow charts, create organization charts, and create a floor plan.  more...
Powerpoint 2007 Intermediate 1 Day- Last Minute Training This course looks at using WordArt, drawing tools, creating templates, speaker notes, organization charts, creating and editing diagrams, creating a photo album, adding sound and movies, transitions, basic animation, and basic slide shows.  more...
Microsoft Excel 2007 Level 2- GTI Upon completion, students will be able to perform worksheet organization, use advanced formulas such as the IF function, setup and work with multiple workbooks and worksheets, modify links, and create and work with different styles.  more...
Professional Image and Organization- Elite Training Systems In this workshop we will discuss the impact of physical appearance on your professional image. You will learn how to dress for success as it relates to your business environment.  more...
Microsoft Visio 2003 Level 1 1 day course - nexient Who should attend This course is intended for new Visio 2003 users. Performance Objectives Upon completion of the course, participants will be able to accomplish the following: Create, open, close, and save drawing files, and work with stencils and drawing pages Use the drawing features in Visio, including the drawing tools, master shapes, and formatting tools Use the text editing and  more...
Designing a High Availability Database Solutions Using Microsoft SQL Server 2005 The course focuses on teaching experienced database administrators working in enterprise environments to design database solutions that meet the availability needs of their organization.  more...
Access 2000 - 2003 Intermediate Available in French and English Maximize the management and facilitate the interpretation of data. Create sub-forms to facilitate data entry & organization. Generate simple & complex reports & achieve a better understanding of the different properties used in reports, forms & queries.  more...
Microsoft Outlook 2003 Level 1 - inet Microsoft Outlook can do so much more than just send and receive email! It is a powerful communication and personal organization tool. Streamline your communications by taking advantage of some of Outlook's versatile features.  more...
Powerpoint 2003 Intermediate 1 Day This course looks at using WordArt, drawing tools, creating templates, speaker notes, organization charts, creating and editing diagrams, creating a photo album, adding sound and movies, transitions, basic animation, and basic slide shows.  more...
Motion 101 This hands-on course introduces students to the primary feature set & interface of Motion; how to work with Motion s real-time design engine, interface fundamentals, particles, blend modes, layer organization, advanced text effects 3D & mulitplane camera  more...
Visio 2003 Intermediate 1 Day Visio is an easy-to-use graphics application especially suited for creating business graphics. Visio is best know for creating flowcharts, organization charts, calendars, office layouts, block diagrams, sales and marketing visuals and a variety of other business diagrams.  more...
Microsoft Visio 2002 Level 1 ...Templates Working with Network Templates Working with Organization Chart Templates Working with Project Schedule Templates Section 4 - Building a Drawing Working with Stencils Working with Shapes Working with Connectors Adding Backgrounds, Borders, and Titles Section 5 - Formatting a Drawing Formatting Text Formatting Shapes Managing Shapes Formatting  more...
Visio 2003 Professional Level 1 ...ock diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create connections between shapes, and apply styles to shapes, text, and pages. You will generate an organization chart from imported data and edit custom properties to store additional information  more...
Quickbooks 2008 Training - Introductory Level 1 Day Our introductory Quickbooks training course will teach you the fundamental skills needed to get the most out of your bookkeeping system. Course agenda * Tour QuickBooks 2008 using the Home Page and one-click navigation centres * Get organized (accrual accounting, terms, checklists) * Set up Customers and Vendors * Manage Customers (invoicing, credits, payments,  more...
ITIL Foundations with Quintegrator Location: St. John's Date: 2009-02-16 List Price: $1495 Offered Price: $1196. 00 Seats Available: 2 Learn How to: Understand how the various processes contribute to effective management of the IT organization Appreciate the need for IT control processes and be able to apply them in the work environment Identify the bottlenecks in IT processes and initiate improvement actions  more...
Information System Security Officer 5 day course ...ion: Much like it was done for system administrators, organizations have long recognised the need to identify key individuals that are responsible for the security of the organizationa s Information Technology systems. While some organizations have that role clearly defined, every organization has identified somebody to oversee the security posture of their systems. Todaya s Information  more...
Visio 2007 Getting Started ...u want to use Visio to create block diagrams, flowcharts, organization charts, and other types of business diagrams? This course provides a general introduction to the Visio interface and the drawing tools available in Visio. Attend this course if you want to: Understand the types of drawings you can create with Visio. Understand and navigate in the Visio environment. Work with the  more...
Installing and Configuring the Windows Vista Operating System - Nexient Who should attend? The primary audience for this course is IT Professionals wishing to become technology specialists. A Windows Vista technology specialist is defined as a technology specialist interested in learning about, assessing skills, using reference products, or taking exams to prove his or her knowledge/ skills/ experience related to Microsoft's Windows Vista technologies. Technology  more...
Microsoft Visio Professional 2007 Level 1 - nexient Who should attend: This course is designed for persons who have an understanding of basic workflows and the concept of end-to-end flowcharting. Performance Objectives: Upon successful completion of this course, students will be able to: Explore the Visio 2007 interface. Create a route map. Enhance a basic diagram. Create process diagrams. Create an organization chart.  more...
Visio 2007 Intermediate 1 Day During this course you will learn how to create and format shapes, create flow charts, create organization charts, and create a floor plan.  more...
Power Your Hours In this course we explore the skills in self-discipline, time management, personal organization and planning.  more...
Outlook 2007 Contact Management Do you want to store phone numbers, e-mail addresses, and other information about contacts outside your organization? Want to create distribution lists for groups of people you e-mail often? Want to share your contact list with people in your office?  more...
Microsoft PowerPoint 2003 XP Level 2 This training course builds from Level 1 and includes topics like: Working with Tables and WordArt; Working with Graphs and Organization Charts; Delivering Your Presentation and much more.  more...
Visio 2003 Getting Started Do you want to use Visio to create block diagrams, flowcharts, organization charts, and other types of business diagrams? This course provides a general introduction to the Visio interface and the drawing tools available in Visio.  more...
Visio 2003 Organization Charts Do you need to create a chart that shows the personnel and reporting structure in your organization? Do you want to diagram other hierarchical relationships, such as a web site map or project elements?  more...
Attitude is a Choice Participants who complete this workshop will: Take initiative and lead attitudinal changes through personal accountability. Inspire success strategies throughout the organization. Make decisions and set goals. Maintain a positive attitude before, during and after communications with  more...
Gathering and Documenting User Requirements with Use Cases ...ed method of requirements capture. The clear style and organization of use cases makes them well-suited as a source of test cases and for communicating with both business stakeholders and developers. In addition, use cases are a central aspect of iterative development methodologies such as IBMa s RUP and Microsofta s MSF. Business Process Modeling Notation (BPMN) is also  more...
Essential Training Skills ...organization and a cornerstone in the improvement process. It imparts the skills and knowledge that people need in order to address business opportunities, solve problems and improve processes. Often employees are asked to train others without being given much understanding of what training is or how to do it well; hence, they are thrust into a difficult situation with little or no chance of  more...
From DW Associates Pte Ltd
How great leaders get great results? instructor led traininggroup study and discussionworkshop / seminartrain the trainer ... organized around the premise that successful executives, organizations, even countries need to be able to do two interrelated things well: 1. Lead and set a leadership example since effectively implementing anything requires enrolling and motivating others in a shared and compelling vision. 2. Think and act creatively and innovatively since the challenges we faced are becoming  more...
RE-inventing Leadership & Corporate Entrepreneurship instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...management potential may then be maximized to benefit the organization or business. If you are searching for that elusive creative edge where the best ideas can be generated, YOU MUST NOT MISS THIS SEMINAR You will explore the process of creativity and innovation to enhance your creative capabilities. We assure you that this program will be a refreshing journey of surprise through  more...
Drive action from Creativity & Innovation to win new business opportunities instructor led trainingworkshop / seminartrain the trainer ...ds innovative solutions. This seminar helps you and your organization generate them. Focus your creative energy and turn problems into opportunities. If you would like to come up with ideas for products or services and develop a nose for opportunities, this seminar is for you. http://ASBAlumni. blogspot. com/ http://dwassociates. blogspot. com/ (Strategic Marketing &  more...
How skillful leaders develop winning competitive strategy and respond to change? instructor led traininggroup study and discussionworkshop / seminartrain the trainer ... irrelevant and managerial excellence ineffective if your organization does not impact the bottom-line. You can t afford to spend your precious time on efforts that will not improve your organization or your career. Your challenge is to create your vision, make it tangible and manageable so that your focus can become the focus of the people who will get you results. Today, companies must  more...
How to bridge the gap between corporate leadership and entrepreneurial leadership instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...siness is about turning good ideas into profitability. Organizations continue to operate in an environment where supply exceeds demand . Those that are aware and take the necessary measures to deal with this brutal fact will survive these tough times and be ready for growth in the future. Differentiation appears to be the chosen strategy taken by many in a bid to achieve sustainable,  more...
From Last Minute Training
PowerPoint Advanced (French Instruction, English Software) workshop / seminarcomputer lab You will be able to work with slide masters and templates, insert sounds and movies, create a Chart and an Organization chart, create custom shows, summary slides and hyperlinks, import and export files and use the Pack and Go functionality.  more...
High Finance Without The High Financial Information For Non-Financial Professionals ...of financial statements, incorporating examples from your organization. Participants who complete this workshop will: * Gain an overview of accounting principles to read financial reports. * Identify the components of balance sheets and income statements, while identifying where they fit in the accounting process. * Distinguish the concepts of asset and liability management.  more...
Microsoft Office PowerPoint 2007 Foundation PowerPoint Foundation provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.  more...
Word Intermediate - Level 2 This course provides competency in working with graphics; using advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; using basic collaboration features; and using charts, diagrams and organization charts.  more...
Critical Elements of Customer Service ...at customers feel assured that they have chosen the right organization to give their business to. In this global economy, competition abounds. Drive your customer loyalty and attract new customers by equipping your staff with the a Service Edge.a LEARNING OBJECTIVES * Recognize that service delivery is an a individual response valuea * Understand how your own behaviour  more...
PowerPoint Basic This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.  more...
Microsoft Visio Introduction On completion of this course, participants will know how to: use various types of drawings available in Visio, drag shapes from stencils and edit them. They will be able to use Smart Features, create a directional map, locate any master stencil, create an organization chart manually, create a flow chart, and use formatting to enhance your documents  more...
Managing Yourself During Change Uncertainty Transition 2 Days ...organization the prospect of change brings feelings of fear and apprehension. They need to learn ways to handle their emotional reactions to the unknown future. Participants who complete this program will feel empowered to handle the change, uncertainty and transition in their life and workplace. They will have the tools to move towards control when their environment is changing. They will have  more...
Visio 2003 Professional Level 1 In this course, you'll learn fundamental skills while creating several types of diagrams using Microsoft Office Visio Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. You will learn shortcuts to enhance your productivity and use unique tools designed for each type of drawing. When you've  more...
Powerful Communication Strategies Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and  more...
Employee Orientation How To Get Employees Off To A Good Start ...r job is because they don't feel welcome or a part of the organization they join. If a company invests money on recruiting, interviewing, and perhaps even relocating employees, then it would make sense that go ahead with one more step in making their employee feel like they have made a good decision coming into the company. Human resource professionals knows this. In the end, an effective  more...
Microsoft Visio Level 1 - English Microsoft Visio Level 1. This course offers basic training on Microsoft Visio, and will teach participants the basics including: An overview of Visio; Basic skills: Creating a directional map; Basic diagram skills; Flowcharts; Organization charts; Floor plan; and more... At CBiT, we offer no cancellations on our Microsote Suite Public Courses, Telephone & Web Support for one full year, Training  more...
PowerPoint Advanced workshop / seminarcomputer lab OUTLINE VIEW Creating a slide using the Outline View Importing a Word document Breaking pages WORKING WITH MASTERS Using Design Templates Using Auto Content Wizards Working with Master Slide Headers and Footers TEMPLATES Apply a custom Template Design and Save a Template Deleting a Custom Template INSERTING SOUNDS AND VIDEO Changing Multimedia Settings ADD A MOVIE OR ANIMATED GIF TO A SLIDE  more...
Dimensions of Effective Leadership Are you looking to adopt a team concept in your organization where the individual strengths of each team member will be encouraged? Have you recently been promoted to a team leader, supervisor or management position within your organization? Are you a seasoned professional looking to enhance your leadership ability? If you've answered yes to any of these questions, then this workshop is for you.  more...
Microsoft Visio Introduction French Instruction French Software On completion of this course, participants will know how to: use various types of drawings available in Visio, drag shapes from stencils and edit them. They will be able to use Smart Features, create a directional map, locate any master stencil, create an organization chart manually, create a flow chart, and use formatting to enhance your documents.  more...
Microsoft Project - Module 1 2 Days Objectives * Create charts * Insert object elements in a worksheet * Create organization charts  more...
MS 3938 - Updating Exchange Server 2003 to Exchange Server 2007 ...ents how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. After completing this course, students will be able to: Describe SQL Server Reporting Services and its  more...
Microsoft Project 2007 - Module 1 (2 Days) Location: Montreal Date: 2008-05-29 List Price: $490 Offered Price: $392.00 Seats Available: 2 Objectives * Create charts * Insert object elements in a worksheet * Create organization charts For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft PowerPoint 2000- Level 2 - English Location: Ottawa Date: 2008-05-12 List Price: $250 Offered Price: $175.00 Seats Available: 2 In this level 2 course for Microsoft PowerPoint 2000, we will focus on the intermediate features including Creating basic charts; Using tables; Customizing presentations; Editing presentation masters; Editing notes and handout masters; Adding special effects; Setting up the slide show; Expanding a slide  more...
Microsoft Visio 2003 Introduction (French Instruction, English Software) workshop / seminarcomputer lab Location: Ottawa Date: 2008-02-08 List Price: $235 Offered Price: $188.00 Seats Available: 2 On completion of this course, participants will know how to: use various types of drawings available in Visio, drag shapes from stencils and edit them. They will be able to use Smart Features, create a directional map, locate any master stencil, create an organization chart manually, create a flow  more...
Microsoft Visio 2003 Level 1 - English workshop / seminarcomputer lab Location: Ottawa Date: 2008-01-30 List Price: $495 Offered Price: $345.00 Seats Available: 2 Module 0: An Overview of Visio Module 1: Basic Skills: Creating a Directional Map Module 2: Basic Diagram Skills Module 3: Flowcharts Module 4: Organization Charts Module 5: Floor Plan  more...
Best Practices for the Multi Project Manager - 2 Day Seminar workshop / seminar ...personal time management and communication throughout the organization * Keep projects on track, on time and on budget What You Will Cover * Prioritize projects * Negotiate stakeholder expectations to establish scope * Design and develop multiple project plans * Balance risks and resources to achieve optimum performance * Learn the skills that will yield  more...
Microsoft Visio Introduction workshop / seminarcomputer lab Location: Ottawa Date: 2007-07-13 List Price: $235 Offered Price: $164.00 Seats Available: 2 On completion of this course, participants will know how to: use various types of drawings available in Visio, drag shapes from stencils and edit them. They will be able to use Smart Features, create a directional map, locate any master stencil, create an organization chart manually, create a flow chart,  more...
Fundamentals of Strategic Planning - 2 Day Seminar workshop / seminar Location: Toronto Date: 2007-07-09 List Price: $1595 Offered Price: $1116.00 Seats Available: 1 What You Will Cover What strategy and strategic planning really mean How strategy creates value for customers and stakeholders How companies develop strategy: seven strategic planning processes The strategic planning process in action: five stages of a classic approach Assess the  more...
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