Instructor Led Organizational Training

Managing Through Tough Times In todaya s economic climate, organizational change and transitions are inevitable. Although the ultimate goal is to strengthen your organization and teams, you will likely be faced with numerous obstacles, challenges and difficult decisions. Therefore, during our session we will discuss the need for the following as you begin to implement change within your organization.  more...

Building A Strong Telecommuting Work Team ...allenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal assumption that technology can overcome the interpersonal challenges of a team environment. This program focuses on tools and techniques for developing effective virtual teams. This involves a critical balance between team, technology, and culture. Ultimately, this translates to  more...

Five Factor - Personality Assessment At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality  more...

Myers Briggs Type Indicator ...y of formats and administered at the individual, team, or organizational level. While it is possible to use these tools as stand-alone elements, we typically use them as a component of a larger program or training initiative. The nationally recognized Myers-Briggs Type Indicator is used to help participants understand differences and find new ways of working more effectively with each other.  more...

DiSC - Personality Assessment ...y of formats and administered at the individual, team, or organizational level. While it is possible to use these tools as stand-alone elements, we typically use them as a component of a larger program or training initiative. Using this nationally recognized confidential assessment, participants go beyond identifying their individual behavioral preferences to understanding how different  more...

Leadership Edge ...ers to contribute more fully a Develops a more positive organizational culture a Grows commitment to all around excellence Who Should Attend a Senior Executives & Managers a Middle Managers & Supervisors a Everyone in a role of influencing others a Team Leaders Workshop Materials Every participant receives a personalized DiSC Personality Profile along with a copy of  more...

SAP FICO Training in Hyderabad SAP Financial accounting (FI) delivers tools and reports that enable you to manage all financial processes. For example: Chart of accounts which allows you to define all accounts and their hierarchical relationships. Journal entries allow you to enter or find manual journal entries and automatically allocate each transaction to a project or profit center. Controlling module represents the  more...

Lean Six Sigma Overview This course is designed to present to managers, directors and professionals an understanding of the concepts of Lean Six Sigma and what they can achieve. During the session, participants will be exposed to the tools used in various phases of Lean Six Sigma and the companies that have achieved significant bottom-line results from the process. Course Objectives: By the end of the seminar  more...

Simplification of Work Processes and Procedures - Quality and Productivity By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures  more...

Advanced Level Supervisory Skills By the end of the program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team.  more...

The Distance Manager Managing Offsite Employees and Virtual Teams - Leadership and Management By the end of the program, participants will be able to: Enhance cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Understand new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build common vision. Sharpen their remote  more...

Emotional Intelligence - Strategies for Success By the end of the program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence EI. Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments. Determine the impact of different leadership  more...

Simplification of Work Processes and Procedures for Quality By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...

Effective Budgeting and Cost Control for Finance By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organizational strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure  more...

ASQ Certified Manager of Quality and Organizational Excellence Refresher ...y of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the a constructed response a a section of the examination. Practice sample tests. This course is designed and developed by ASQ a a s Quality Management Division. The course is presented in a way that reinforces current knowledge,  more...

Certified HR Manager - HR Management By the end of the program, participants will be able to: Define human resources and list its main functions and responsibilities. Align the HR function with organizational strategy. Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and relevant key performance  more...

HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi By the end of the program, participants will be able to: Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources. List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits,  more...

Certified Purchasing Professional - Dubai By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Interdepartmental Communication - Kuala Lumpur Dubai By the end of the program, participants will be able to: Identify and understand the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for  more...

Managing Project Teams - Contracts and Projects ...organizational structures influence projects. Develop an understanding of the various relationships that must be simultaneously managed by a project manager. Demonstrate the construction of project logic models. Describe the resources that may be required for the successful completion of a project. Practice general management skills needed to get the best team and lead them through a  more...

Advanced Recruitment and Selection Skills - Human Resources Management ...ics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function. Design assessment centers for use in the selection of candidates. Conduct interviews using job profiles and competency models. Produce an interview report which accurately describes the outcome of an interview. Learn the basics  more...

How to Conduct Productive Meetings - Communication Skills Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...

Organizational Surveys Concept to Completion - Human Resources Management By the end of the program, participants will be able to: Design and carry out different types of surveys. Understand the value of information and how to use it. Know where the information is and how to get it. Equip their organizations with the means to obtain and effectively use data to drive change. Understand corporate health, how to measure it and change it.  more...

Advanced Maintenance Management - Maintenance and Safety Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit. Understand preventive and predictive maintenance as well as TPM and RCM. Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies. Distinguish and optimize the special characteristics of maintenance activities in  more...

Strategic Finance for Senior Management - Finance and Accounting Develop an understanding of the macro finance picture of company goals and objectives. Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis. Learn international finance in this globally structured financial economy. Become acquainted with Bond, Stock, and Foreign Exchange markets. Grasp knowledge of investment management as a tool  more...

Improving Productivity through Quality and Cost Reduction - Quality and Productivity ...organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality improvement techniques in order to improve  more...

Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...

Certified Purchasing Professional - Materials Management Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Managing Project Teams - Project Management By the end of the program, participants will be able to: Understand how organizational structures influence projects. Develop an understanding of the various project relationships. Demonstrate the construction of project logic models. Practice general management and leadership skills. Get the right message at the right time through planning and careful tracking of stakeholder communications on the  more...

Interdepartmental Communication - Communication Skills By the end of the program, participants will be able to: Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher ...y of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the constructed response section of the examination. Practice sample tests. This course is designed and developed by ASQa ™s Quality Management Division. The course is presented in a way that reinforces current knowledge, re-introduces  more...

Emotional Intelligence Strategies for Success - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence (EI). Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through self assessments. Determine the impact of different leadership styles and their associated competencies on  more...

Strategic Thinking and Planning - Strategic Thinking and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...

Implementing and Managing a Customer Complaints System - Customer Service By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...

HR for Non-HR Managers - Human Resources Management ...stand the all important role of intangibles in generating organizational success. Show how Non-HR Managers can add value to the people process and hence grow their HR capability. Give Non-HR-Managers a better understanding of the different HR functions. Demonstrate to the Non-HR manager how he/ she can play the role of the HR Champion within his/ her own department. Explore ways and means to  more...

Senior Management Program A Mini MBA - Leadership and Management By the end of the program, participants will be able to: Understand the characteristics of the new workplace. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and  more...

Successful Fleet and Transport Management - Materials Management By the end of the program, participants will be able to: Understand the characteristics of the new workplace. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and  more...

Employee Relations Roles and Responsibilities - Human Resources Management By the end of the program, participants will be able to: Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better  more...

Strategic Thinking and Planning - Strategy and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...

Advanced Communication Skills - Communication Skills By the end of the program, participants will be able to: Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence  more...

Handling the Media and Public Speaking - Public Relations By the end of the program, participants will be able to: Define media and learn the techniques needed to handle its various types. Conduct winning media interviews, whether live or recorded. Prepare smart press releases aimed at enhancing organizational reputation. Deal with Public Speaking Anxiety and learn how to subdue its effect when needed. Deliver balanced and well structured public speeches  more...

Improving Productivity through Quality and Cost Reduction - Quality and Productivity By the end of the program, participants will be able to: Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or  more...

Strategic Thinking and Planning Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an operating plan.  more...

Simplification of Work Processes and Procedures Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational  more...

Employee Relations Roles and Responsibilities Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs and welfare activities. Improve  more...

Advanced Maintenance Management Apply the latest concepts and techniques required for managing or supervising a maintenance unit. Understand preventive and predictive maintenance as well as TPM and RCM. Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies. Distinguish and optimize the special characteristics of maintenance activities in the Arab  more...

Emotional Intelligence Strategies for Success Understand the nature and theories underlying Emotional Intelligence (EI). Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through self assessments. Determine the impact of different leadership styles and their associated competencies on organizational climate.  more...

Interdepartmental Communication Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational communication.  more...

Certified Purchasing Professional Realize the important organizational role of the purchasing department. Use the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Senior Management Program A Mini MBA Understand the characteristics of the new work place. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, human resources and organizational  more...

Handling the Media and Public Speaking Define media and learn the techniques needed to handle its various types. Conduct winning media interviews, whether live or recorded. Prepare smart press releases aimed at enhancing organizational reputation. Deal with Public Speaking Anxiety and learn how to subdue its effect when needed. Deliver balanced and well structured public speeches with ease and confidence. Handle all types of  more...

Improving Productivity through Quality and Cost Reduction Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality improvement techniques  more...

Advanced Communication Skills Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence different personalities.  more...

Organizational Health Surveys Assess their organizationa ™s corporate health, how to measure it and change it. Design, carry out and interpret organizational health surveys. Measure the impact of low morale on employee turnover. Define employee engagement and explain its impact on business performance. Change the level of employee engagement in order to improve business performance.  more...

Strategic Finance for Managers Explain the macro finance picture of company goals and objectives. Enhance their knowledge of financial analysis and assess their ability to perform strategic financial analysis. Understand international finance in this globally structured financial economy. Become acquainted with Bond, Stock, and Foreign Exchange markets. Grasp knowledge of investment management as a tool to maximize  more...

HR for Non-HR Managers ...xplore and understand the role of intangibles in building organizational value. Explain why HR Management is every managera ™s basic responsibility. Learn how line managers can add value to their organizations by mastering the role of Employee Champion and talent manager within their respective departments. Know how to practically team up with the HR department in order to achieve  more...

Implementing and Managing a Customer Complaints System Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...

SAP Workflow Training ... o Activating templates * Determining agents using Organizational Management o Terminology o Structure of organizational units, positions, and jobs Building and using workflow ( Week 2 * Defining workflows using the Workflow Builder * Enhancing business objects with the Business Object Builder * Defining business process steps: task  more...

SAP WM Training ... (Week 1 ) * Basic SAP GUI Navigation * Organizational units and master data in Warehouse Management * Configuring the interface between Inventory Management and Warehouse Management * Batch management and quality management in the warehouse * Delivery processes using Warehouse Management * Staging components for production from the warehouse *  more...

SAP CRM Training ...damentals of CRM Customizing * Basic Master Data & Organizational Model o Account Management o Organizational Structure o Product Master o Customizing * CRM Transactional Data o Generic Business Transactions in CRM o Activity Management o Partner Determination o Pricing Overview o  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

Certified Quality Management Professional ...ged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international,  more...

Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher ...capacity to understand the Certified Manager of Quality / Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality / Organizational Excellence Examination. CEUs available: 1.9 Practice test testing skills. Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine your writing skills  more...

Simplification of Work Processes and Procedures ' This program is designed for Managers, supervisors and employees who are involved in the design, simplification, or are end users of procedures. This program is worth 25 NASBA CPE?s. Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case  more...

Emotional Intelligence Strategies for Success This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...

Creative Thinking Techniques ...ve problems, initiate and introduce changes, or deal with organizational issues in non-conventional ways. The program will also benefit those who are interested in recognizing and enhancing their creative potential and their memory power. This program is worth 15 NASBA CPE s.Determine their potential for creativity and innovation.Apply the creative thinking skills and methods in various  more...

Emotional Intelligence Strategies for Success This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...

Emotional Intelligence Strategies for Success This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs  more...

Benchmarking for Optimum Organizational Performance Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...

Improving Productivity through Quality & Cost Reduction ...nts will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need re-evaluating and/or re-engineering. Recognize and apply  more...

Certified Purchasing Professional Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Simplification of Work Processes & Procedures Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...

Communication Skills Program ...no surprise to find that at the root of a large number of organizational problems is poor communications, the purpose of communication is to get your message across to others clearly and unambiguously, doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages often misinterpreted by the recipient. When this  more...

Critical Elements of Customer Service ...u know who your customers are? Do you have individual and organizational goals to strive for? This two days workshop will help you in all of these areas, and more! How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Recognize that service delivery is an individual response value. Understand how your own behavior impacts the behavior of  more...

How to Manage Anger and Violence in the Workplace ...place violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Understand what workplace violence is? Be able to identify some warning signs of violence. Understand the cycle of anger. Understand Albert Banduraa ™s behavior  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Hands-On PLC Training Seminar ...for electricians to maintain their electrical license and organizational status. URL: http://www. bin95. com/ plc_logic_controller. htm SUBJECT: Hands-On PLC Troubleshooting Seminar DESCRIPTION: You will receive hands on training for the PLC5, SLC500 and Micrologix PLC. 1. 6 CEU and Certificate LOCATION: DTC Area, Denver, CO. 80112 Cost: $1170 for 3 Days, manual, sim cd and lunch  more...

Troubleshooting with the Allen Bradley PLC and RSLogix ...for electricians to maintain their electrical license and organizational status. SUBJECT: PLC Troubleshooting Workshop DESCRIPTION: You will receive hands on training for the PLC5, SLC500 and Micrologix PLC. 1. 6 CEU and Certificate LOCATION: St. Louis, MO 63141 Cost: $1170 for 3 Days, manual, sim cd and lunch included You will receive hands on training for the PLC5, SLC500 and  more...

Securing the Future ..., creativity and time usage is explored in the context of organizational responsiveness. Throughout each seminar, delegates learn to connect the long-term goals of the organisation with day-to-day activity in a way that makes planning and decision-making a predictable and enhancing process. The managers are invited to review the way in which they generate decisions in their area and apply  more...

AT&T Diploma for Agents Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them. This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path  more...

AS9100 Revision C Process and Added Value Internal Auditor ...t a process based audit activity. * The ability to link organizational objectives to process and sub-process objectives for review and continual improvement. * The importance of meeting customer requirements and achieving customer satisfaction PUBLIC COURSE SCHEDULE (locations and dates): November 8-10, 2011 - Houston, TX - this course is confirmed to run with a special low price of  more...

ISO 9001 Process Added Value Internal Auditor ...t a process based audit activity. * The ability to link organizational objectives to process and sub-process objectives for review and continual improvement. PUBLIC COURSE LOCATIONS AND DATES: December 13-15, 2011 - Houston, TX - this course is confirmed to run as scheduled - special low price is $1, 195 January 24-26, 2012 - Houston, TX March 13-15, 2012 - Rochester, NY April  more...

Organisational Development Diagnostics for internal consultants Do you need to develop strategic capability in the use of diagnostic tools? Fed up with SWOT PEST & others that just do not deliver? This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes. Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique  more...

CMA day 1 exam course coaching prep seminar ...onment a Working capital & Capital structure a Risk & Organizational theory a Motvation, directing & communication a Accounting standard setting process a Working capital policy & Management a Long-term capital financing a Financial markets & interest rates a Investment banking & commercial banking a Financial statement analysis a Business combinations & Restructurings a  more...

Organizational Culture & Your Career Are you interested in moving your career forward, but youa ™re not sure where to start? Many employees do not take advantage of their organizational culture when promoting their own careers and it is the easiest place to start. In this program we breakdown how to use the current organizational culture you are in to give your career that lift you are looking for.  more...

The Leadership Pyramid Do you know at which level in the Leadership Pyramid your career lies? All employees are somewhere in the pyramid but many aren’t sure where or how to use the pyramid to take their career to the next level. Following the levels in the Leadership Pyramid will put your career on the track to reach the pinnacle as a visionary.  more...

Selecting a Mentor Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark.  more...

Understanding Your Core Job Function Understanding your primary role in any organization is important to understanding how the rest of the organization functions. This class will teach participants how to understand their core job function and what it means to be technically proficient. This class discusses the concept of core job functions from a high level and does not cover the actual technical aspects of any particular job  more...

Listening to Feedback Active listening is a crucial skill for effectively following. In business, information occasionally gets reinterpreted as it travels among receivers. This course will discuss the differences between active listening and passive listening and facilitate an active listening exercise. It will utilize some role playing to evaluate how well one person listens to another.  more...

Receiving Feedback in a Positive Manner Feedback is not always easy to receive, in fact most people take feedback personally instead of professionally. This class is designed to help individuals understand that receiving feedback is part of the coaching process. It will examine the impact of both positive and constructive feedback. Preserving self-esteem is a key to good leadership.  more...

Identifying a Mentor Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.  more...

The Art of Patience In today’s fast paced world, patience is a dying art. Employees want all of their needs met immediately. In this session we will discuss how patience can play an important role in decision making. This class also covers tips for those who are looking to increase their level of patience.  more...

Establishing Interpersonal Skills In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.  more...

Mastering Technical Skills Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.  more...

Motivation for Movement Upward If you want to move your career upwards, you need to assess your motivation to effectively do so. This class will help people take an in depth look to see if they are really ready and motivated to take on a larger task of being a manager in an organization.  more...

Prioritizing Your Workload After you move from a front line employee into managment, your role changes and so do your responsibilities. In this new role, prioritization becomes even more important. You will be setting priorities instead of following them. This class will help you identify all of the things you do in a day, what are the most important tasks you do, and what are those issues that you can set aside for later  more...

Listening to Your Employees Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.  more...

Moving from Managing to Leading It sounds easy to move from managing to leading, and for some it seems like the same job only with more pay. But the differences are significant. This class will discuss the differences as well as the similarities between a manager and a leader. There is an exercise on how to determine whether you are better in a manager capacity or if you are ready to move on to leadership.  more...

Identifying Your Style Identifying your leadership style can be one of the most difficult tasks you undertake when moving from a management position to a leadership position. Most people think they know what their style is, but do they? This class will discuss what leadership style is and walk through some steps for building your own unique style.  more...

Changing Your Communication Style Some say that you can use the same communication style throughout your entire career; from the front line employee all the way to becoming a visionary. When on your journey through your career, your communication style will need to change to address the different stages of your career. You will go through a cycle of formal and informal communications.  more...

Delegating Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.  more...

Mentoring Others At some point in your career, someone may ask you to be a mentor for them. Whether they are inside or outside your organization, they report to you or someone else, or they are a peer; this could be your opportunity to have a profound impact on someone else’s leadership style. This class is designed for a participant to do some reflection on whether or not you are in a position to be a  more...

Critical Thinking Skills To effectively balance managerial skills and leadership abilities, it is essential for individuals to have critical thinking skills. The art of critical thinking goes beyond looking at what is right in front of you at the time you are making a decision. This class is designed to take a look at current real world issues and use critical thinking techniques to come up with solutions.  more...

Getting People to Follow You Some people will blindly follow their appointed leaders, but most people will need a reason to follow. As a leader, it is your job to inspire people to follow you and your vision for the organization. This session will discuss ways you can inspire people to begin and continue following you during their career in your organization.  more...

Model the Way with Heart As a leader, people watch your every move every day. Employees will assess you on how truthful you are. If they think you have something to hide, they will grow distrustful. If you aren't genuine, they won't believe you regardless of the truth. This class will discuss what it means to genuinely model success from your heart.  more...

Staying Grounded When you are in a leadership position, it can be easy to have the ivory tower syndrome. Successful leaders remember where they come from and how they got to the top. This class is designed to reflect upon how you got to where you are and remember all of the people that helped you get there. We will also discuss staying grounded as you move further up the ladder.  more...

Checking in with Your Mentor There may come a time in your ascension to leadership where you may think that a mentor is no longer important. But, you will always benefit from haiving a person you can count on with whom you can discuss ideas. This class discusses why having a mentor at the top can be more important than having a mentor at the start.  more...

Life at the Top Everyone believes that life at the top is easy; that people will surround you and do everything you ask. That is not always the case. In this session, we will discuss why life at the top may not be as easy as one may think. We will explore options to keep life at the top as enjoyable as possible.  more...

Sharing the Vision Some say being a visionary is being at the top of your career. The question is how do you take what is in your head and share it with others? How do you inspire people to do what you want them to do? This session will explore techniques on how you can share your vision of the future with others and get them to buy in.  more...

Change Management Change is not for everyone and there are varying degrees of change. When you are a leader in an organization what is your expectation of how quickly your employees will change to your ever changing vision. This class will discuss change and the different levels at which people can adapt to change.  more...

Humility Humility is a trait that is not inherint to everyone. How do you balance what you know and your expertise with self-confidence while keeping your ego in check. This class will discuss the art of humility and what it takes to be humble. We will also discuss how to be humble in a genuine manner.  more...

Organizational Development Change Management ...e introduced to the concept of organization development & organizational change, and its importance in the fast growing market and information revolution. That in addition to role of effective leadership in the organization health and welfare of its clients & employees. The Organization Development Seminar will help you to: * Understand the basics of organization dimensions, concepts,  more...

Maximizing Innovation And Problem Solving The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.  more...

Assessing and Validating Solutions This seminar is designed specifically to teach practitioners techniques that are recommended by the International Institute of Business Analysts (IIBA ®). It builds the requisite knowledge and vocabulary based on the Business Analysis Body of Knowledge ® to prepare you for ultimately taking and passing the Certified Business Analysis Professional ® exam. The techniques and topics  more...

IT Governance Foundation Course and Exam based on COBIT 41 ...mulate the application of the concepts learned inside the organizational environment through classroom activities. In addition to exam preparation and practice quizzes, you will actively participate in "round table" style discussions and group exercises in order to give practical context to classroom concepts. This course will prepare you for success on the CobiT 4. 1 Certification Examination  more...

Growing into an Organization Whether employees are new to an organization or new to working, this class will help them understand and adapt to the culture of their organization. The course discusses mission and vision statements and the importance of assimilating previous organizational cultures into the new environment. If someone is interested in moving up in an organization, this class is a must take!  more...

An Introduction to Business Writing This one-day training seminar is specifically designed for those who must do business writing as part of their job. Participants will learn how to enhance their organizational profile and capture their thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct.  more...

Microsoft Visio - Introduction One Day Training Course ...o 2007 to understand, act on, and share information about organizational systems, resources, and processes throughout your enterprise. In this one day introduction to Microsoft Visio, you will focus on learning the basic range of Visio features that facilitate the production of high-quality business documents. By the end of this course you will be confident in using Viso along with associated  more...

Advanced courses in Microsoft Visio for specific workflows (bespoke) Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

The Total Leader The Total Leader Concept is a new paradigm for 21st century leaders. As global competition heats up, change accelerates to breakneck speed and customer demands escalate, the need for effective leaders is reaching epidemic levels. The Total Leader develops the four quadrants of leadership: Personal Productivity Personal Leadership Organizational Leadership Motivational Leadership  more...

THINKING OUT OF THE BOX ... and flexibility of response are critical ingredients for organizational survival; they are equally relevant for individuals. For both organizations and people, continuous learning is a precondition for prosperity, not only to keep up with rapid changes but also, to set new standards in performance and growth. This program begins on the premise that everyone is born creative, but years of  more...

GLOBAL MANAGEMENT AND LEADERSHIP SKILLS ...ty. a Make use of the acquired skills for personal and organizational advantages. WHO IS THIS PROGRAM FOR? This useful training program is designed for: a Top corporate executives. a Managing directors. a Senior executives poised to take on significant international positions. a Leaders of a government agency or nonprofit organization. a And all those who aspire to  more...

Advanced Reading Concepts Speed Reading Plus Speed Reading Course held in Columbus, Ohio or in your corporation will increase your rate of reading three to five or more times with equal or better comprehension. You will learn to develop your peripheral vision for speed reading through eye excercises. You will increase your comprehension, retention and recall through strategies and techniques for all kinds and formats of reading: screening  more...

Everything DiSC Application Library Certification Get hands-on experience with the all of Everything DiSC Application Library Profiles. You'll learn the theory to help you understand how to interpret the Everything DiSC circular model. And, you'll discover how to customize the materials in your Facilitation Kit to meet a variety of organizational needs. Finally, you'll demonstrate your knowledge and understanding of the Everything DiSC  more...

DiSC Virtual Certification for Trainers, Coaches, & Consultants ...en utilize the model and tools to meet their personal and organizational objectives. The Virtual DiSC Cetification For Trainers, Coaches, & Consultants incorporates a variety of DiSC-based training materials including self-paced online training with personalized DiSC telephone coaching. The Virtual DiSC Certification takes approximately 15 hours to complete. About the DiSC Profile The  more...

Dimensions of Leadership Virtual Train-the-Trainer ...ip Profile and then utilize it to meet their personal and organizational objectives. The Virtual Dimensions of Leadership Profile Train-the-Trainer combines independent study, personalized individual telephone coaching, & a variety of training materials. The Virtual Train-the-Trainer may be completed in as few as 3 days or over up to 3 weeks. About the Dimensions of Leadership Profile:  more...

DiSC Classroom Certification for Trainers, Coaches, and Consultants ...to utilize the model and tools to meet their personal and organizational objectives. About the DiSC Profile The DiSC Profile was developed by Inscape Publishing, the leading provider of instrument-based learning systems. For nearly 30 years, the DiSC Profile has unlocked the door to productive communication and relationships through its DiSC Dimensions of Behavior learning approach. Over 40  more...

Exchange Server 2010 System Administration This course provides hands on experience installing and configuring Exchange Server 2010 and a variety of Microsoft messaging clients. Students will also install and configure Windows Server 2008, Active Directory Domain Services and IIS web services. Attendees will practice local and remote administration of server roles, network connectivity and user messaging data. After installing Exchange,  more...

Windows Server 2008 Active Directory, Group Policy and Security Design ...ogical AD components, such as forests, trees, domains and organizational units (OUs). Upgrading and migrating the ADDS structure within or between forests, troubleshooting, backup and restore methods and additional maintenance tools will be explored. Attendees will investigate additional Active Directory roles and services. With ADDS installed, we will monitor and maintain sites and replication  more...

2-Day Life & Executive Coaching Workshop ...to gain fullness of life, and executives to perform up to organizational expectations. This workshop is conducted either through face to face workshop in Kuala Lumpur, Malaysia or through Teleclass. Date: 27-28 May 2011, 4-5 Nov 2011 This workshop is about...... The big step you can take towards becoming a life and executive coach with the strategies and resources to help people to  more...

Coaching Power Tools (CPT) Workshop ...ou can be anyone - trainer, consultant, educator, parent, organizational leader, financial planners, sales professional, and aspiring leaders! This program is conducted in 2 delivery modes - face-to-face workshop in Kuala Lumpur, Malaysia, or via tele-classes using PC to PC conference calls. With the skills and knowledge acquired at the end of the training program, participants will be  more...

Business & Organizational Coaching Program ...Organizational Coach with dual capabilities to support individuals and organizations to achieve business-related goals. =>Understand the imperatives of business & organizational systems and the diagnostic models for organizational change & alignment; =>Formulate powerful strategies to support corporate leaders with the fastest cost effective ways to success; =>Manage the coaching value;  more...

Developing and Leading High Performance Teams Developing & Leading High Performance Teams Date/ Time: * July 30 from 8: 30am a 4: 30pm Where: Hotel Indigo * 10 Flint Road, Amherst, NY 14226 What is the Purpose of our time together? To supply you with tools and techniques to create and lead resonant, high performance teams. Increasing retention of talent, completion time of projects and tasks, satisfaction with  more...

Grant Writing Grant Writing Fee: $350 Dates: 01/ 25/ 2010a 03/ 14/ 2010 Instructor: Nate Dorr This course will bring you through each step of writing a winning grant proposal, from the letter of intent to letters of support. You will learn how to write concise goals and needs statements, describe your organization and project, develop a budget, create an evaluation and project timeline, and collect  more...

CORPORATE TEAM DEVELOPMENT LEADING AND ENHANCING CORPORATE TEAMBUILDING Description: This workshop is geared toward trainers of corporate clients and organizations wishing to lead team development to corporate clients. It provides you with a strong "how-to" of the entire training function: Needs Analysis, Design/ Development, Delivery, and Evaluation. Each Participant will receive a FREE! DiSC 2. 0 Personality and Team Assessment Profile!  more...

Social Networking Training - Dinosaurs vs Mammals With the insurgence and growing popularity of social networking sites like; Face Book, Linked in, Twitter, NING and the over-populated Blogosphere. What options are viable to organizations to properly understand and use these social networking sites? Is it an option for your team and organization? This workshop will cover how social networks are changing the face of work and how various  more...

Communicating in Teams ...prove Communication Communication lies at the heart of organizational work. Our information systems, our personnel systems, our tracking systems - in fact almost all organizational systems - are dependent on effective communication. With the advent of team-based and flatter organizations, communication has become even more important than it was before. But sorting out how communication  more...

Resolving Conflict in the Construction Project Environment 18 CEUs ...ce mediation, employment litigation, professional ethics, organizational conflict resolution and mediation training. While not currently practicing law, he has worked as a lawyer in private practice, as well as serving as Staff Lawyer for the Law Society of Upper Canada investigating allegations of serious professional misconduct. Keith has international experience, working in Southern Africa  more...

FLM Course 2 Organizing Towards Organizational Success The achievement of results in any organization depends on the availability and allocation of resources. It is the responsibility of the manager to organize resources needed to achieve the organizationa ™s goals and objectives. In this module, the participants will learn how to identify and organize activities and distribute responsibility and authority to job holders. Managers will be able  more...

FLM Course 6 Manage Your People Towards Organizational Performance Getting the best from your staff is a matter of achieving goals and objectives through managing their performance. In this module, the managers will learn how to effectively set specific goals that are tied to the organizationa ™s productivity, how they can agree performance objectives with their staff, set-up mechanism for monitoring and reviewing progress, and actively support improvements  more...

Management Essentials 5 days Most new managers learn what it means to be a manager on the job. Without adequate support to help them grow into their new roles new managers however find it difficult to make sense of and define their new role. Confronted with the complexity, demand and breadth of their new role, they tend to approach their new duties by doing what they do best a do the work themselves! This workshop has  more...

Project Management- 5 Days More and more organizations are aggressively implementing project management recognizing that there is a link between the strategic goals of the organization and the work being performed by various organizational units; that it has a powerful effect on their bottom line; and that it provides the way to become more competitive in their industry. A skilled project manager who is able to handle the  more...

Manage Your People towards Organizational Performance- 3 Days Getting the best from your staff is a matter of achieving goals and objectives through managing their performance. In this module, the managers will learn how to effectively set specific goals that are tied to the organizationa ™s objectives, how they can agree performance objectives with their staff, set-up mechanism for monitoring and reviewing progress, and actively support improvements in  more...

Certified ScrumMaster Learn the essentials of working as a ScrumMaster or Scrum team member in this course. While the Scrum Alliance provides a list of core concepts that must be covered in the CSM class, each instructor creates his or her own material, allowing courses to differ based on the strengths, interests, and experiences of the instructor. All of our instructors are experienced coaches and consultants who have  more...

PM06 - Project Management with Microsoft Project 2007 Designed for those who want an introductory overview of project organizational, planning & control tools & techniques necessary for the effective management of a small project. Participants will also gain the skills in MS Project 2007 required to create  more...

Performance Management Improving Employee Productivity This program will teach you the basics of the performance management cycle for greater organizational effectiveness & productivity. You'll learn the basics of personality typing, goal setting, performance review & appraisal, coaching, motivating...  more...

TSHOOT TSHOOT is a five-day advanced course recommended for individuals seeking their CCNP certification. The course teaches students the necessary skills to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the  more...

Microsoft Outlook 2000 XP 2003 Level 2 Med Students will learn to work with Outlook's organizational tools, add signatures, format mail, and print mail. Learn about the different email account types and work with advanced information management tools  more...

MS PowerPoint 2003 Level 2 Training Seminar Location: City of Mississauga Date: 2007-04-25 List Price: $245 Offered Price: $171.00 Seats Available: 2 Students will gain skills necessary to work with design templates, organizational charts, special effects, Web presentations and advanced presentation delivery.  more...

MS PowerPoint 2003 Level 2 Training March 28, 2007 9:00am-4:00pm Students will gain skills necessary to work with design templates, organizational charts, special effects, Web presentations and advanced presentation delivery.  more...

MS PowerPoint 2003 Level 2 Training Seminar Location: City of Mississauga Date: 2007-07-17 List Price: $245 Offered Price: $171.00 Seats Available: 2 Students will gain skills necessary to work with design templates, organizational charts, special effects, Web presentations and advanced presentation delivery.  more...

Making the Transition to Management - 2 Day Seminar Location: Toronto Date: 2007-07-16 List Price: $1795 Offered Price: $1256.00 Seats Available: 1 How You Will Benefit * Understand your new managerial responsibilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation,  more...

PowerPoint Advanced OUTLINE VIEW Creating a slide using the Outline View Importing a Word document Breaking pages WORKING WITH MASTERS Using Design Templates Using Auto Content Wizards Working with Master Slide Headers and Footers TEMPLATES Apply a custom Template Design and Save a Template Deleting a Custom Template INSERTING SOUNDS AND VIDEO Changing Multimedia Settings ADD A MOVIE OR  more...

MS PowerPoint 2003 Level 2 Training Seminar Location: City of Mississauga Date: 2008-04-24 List Price: $245 Offered Price: $195.00 Seats Available: 2 Students will gain skills necessary to work with design templates, organizational charts, special effects, Web presentations and advanced presentation delivery. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

MS PowerPoint 2003 Level 2 Training Seminar Students will gain skills necessary to work with design templates, organizational charts, special effects, Web presentations and advanced presentation delivery.  more...

MS Window Server 2003 Active Directory Infrastructure (5 Days) Location: Calgary Date: 2008-05-26 List Price: $2475 Offered Price: $1980.00 Seats Available: 2 This course is an intensive certified instructor-led study on MS course 2279: Planning and Maintaining a MS Window Server 2003 Active Directory Infrastructure. The course will run from 9:00 am to 4:30 pm, for 5 days. Some of the topics will include: Introduction to Active Directory Infrastructure;  more...

Creating Dynamic Presentations with PowerPoint ... gain the skills necessary to work with design templates, organizational charts, special effects, web presentations, collaboration functionality, and advanced presentation delivery, including slide formatting, working with tables, images, and objects, charting data, and presentation preparation. Learn the tips and tricks that make this easy-to-use package the best in the market: *  more...

Interpersonal Skills for Todays Professional The biggest influence on job satisfaction is our relationship with others. Having the skills to interact positively with our co-workers and boss enables the development of effective working relationships and leads to productive business outcomes. This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational  more...

Software Development for Testers To be effective, software testers must understand the overall software development life cycle employed by project managers, systems analysts and software designers. Testers must understand the development strategies that are being taken by the project teams so that they can effectively plan corresponding testing activities. This is a survey course that examines the various software  more...

Dealing with Difficult People ... suggests Robert Bramson, Ph. D., an Oakland, California, organizational psychologist and management consultant with Bramson Gill Associates, and author of Coping with Difficult People. Great advice for those who work by themselves at home - ita ™s a do-able option. But the vast majority of people cana ™t avoid interactions with a wide range of personality types, including some who  more...

Outlook Intermediate - level 2 This course provides competency in working with organizational tools and advanced features such as mail formatting, signatures and advanced information management tools including mail merge.  more...

Program Management Target audience: Experienced and senior project managers. Learn How to: Increase the effectiveness of an organizationa ™s approach to program management Initiate and organize a large-scale program to implement business strategy Manage stakeholder relationships effectively Manage, execute and control a successful program consisting of multiple, related projects Establish and  more...

Visio 2003 Beginner Available in French and English synesis Use all of the essential tools and rich features that Microsoft Visio offers to create various drawings and diagrams, including flowchart and organizational charts. Produce professional looking documents and work with them efficiently.  more...

Microsoft Visio 2003 Beginner Available in French and English Use all of the essential tools and rich features that Microsoft Visio offers to create various drawings and diagrams, including flowchart and organizational charts. Produce professional looking documents and work with them efficiently.  more...

Project Management with Microsoft Project 2003 This 3-day course is designed for those who want an introductory overview of project organizational, planning and control tools and techniques necessary for the effective management of a small project.  more...

Adobe FrameMaker 8 Adobe FrameMaker software is a powerful authoring and publishing solution for technical communicators. Take advantage of an intuitive user interface, unified workflows, and a template-based authoring environment to simplify content delivery and conform to organizational requirements for consistency and branding.  more...

Org Plus Level 1 Intro OrgPlus is a software application used to create organizational charts that enable a user to chart and manage the structure of an organization.  more...

Fundamentals of Microsoft Server 2008 Active Directory 3 day course Upon completion students will understand how Active Directory server roles are used & learn about the purpose & components of Active Directory Domain Services, how to configure organizational units & user, computer & group accounts & more.  more...

Novell eDirectory Design Implementati In this course students learn how to design and implement Novell eDirectory (version 8. 8) trees and related components in any type of organization for different types of organizational goals using different types of network operating systems.  more...

Org Plus Level 1 Intro French OrgPlus is a software application used to create organizational charts that enable a user to chart and manage the structure of an organization.  more...

ITIL V3 Managing Across the Lifecycle ...ent of Strategic Change Risk Management Understanding Organizational Challenges Service Assessment Understanding Complementary Industry Guidance Course / Student Material: Five (5) Days Instructor Led Training and Exercise Facilitation (30 Class Hours/ 28 Study Hours) Learner Manual (excellent post-class reference) Study aids and sample exams Participation in Living the  more...

ITIL V3 Lifecycle Course - Service Transition ST ... Related activities around communications, commitment and organizational change Organizing Service Transition Control and coordination of Service Transition technology related activities Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks Course / Student Material: Three (3) Days Instructor Led Training and Exercise  more...

Shake 101 - Overview of Shake Shake 4 is the only compositing software with a complete toolset for both single artists and visual effects facilities. With 3D multi-plane compositing, 32-bit Keylight and Primatte keying, cutting edge Optical Flow image processing, Final Cut Pro 5 integration and an open, extensible scripting language, Shake 4 delivers all the tools required for sophisticated film and television visual effects.  more...

New Product Development ...social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Certificate Outcome After completion of the New Product Development Certificate Program, students will be equipped with a basic understanding of the following:  more...

Leading Teams ...social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Course Outcome After completing Leading Teams, students will be able to: Maximize their leadership and management skills Lead high performing, successful  more...