Online Organizational eLearning - Training Resources

Strategic Planning and Management ...zations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making. This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management. The course is designed to build on concepts of the previous week and expects interaction and futhering of the  more...

The Impact of Micro and Macro Cultures in a Global Economy This course will examine the dimensions of culture and its impact in today s global business environment. This course looks at the processes and strategies of what culture is, what role culture plays, the growth of sub-cultures and the multi-dimensional role of leadership. Textbook will be: "Organizational Culture and Leadership", Schein, Edgar H., 2nd Edition, 1992, Jossey-Bass Inc.  more...

Teams Management - Managing Team Conflict ...oncern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Teams Management - Managing Team Conflict This course will teach you how to manage team  more...

Human Resource Management in the 21st Century ...y`s organizations. Today the battle to recruit and retain organizational talent presents new and different paradigms. Human Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Focusing on theory, practice and application, this course covers case studies from today`s noted  more...

Success Strategies Training Program for Management & Leadership ...for managers and leaders. In this process, the success of organizational managers and leaders is designed to be incorporated in all organizational levels. Specific, proven strategies for success are gathered from some of the world?s best executives and professionals. The strategies are based on a success pyramid method of working the basics first, and then climbing to the top. Get the most out  more...

Productivity Management & Leadership Success Training Program ... how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high turnover, and poor  more...

Market Leadership in an E-Commerce Age ...The students will be able to apply their understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the mechanisms and processes of this information e-commerce environment  more...

Legal Nurse Consulting Certificate Program This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...

Listening Skills for the Workplace ...quires of Schools (1991) Ineffective listening throughout organizational structures results in low morale, high absenteeism and turnover, low productivity, lack of upward communication, and ineffective horizontal communication. (Brownell, 1994) Employee listening ability has a definite impact on their productivity. (Papa & Glen, 1988) 46% of those who quit their jobs did so because they felt  more...

Leadership Assessment Profile A Trump U Course- Do you have the personality and style to be a leader? The Leadership Profile indicates your potential to handle the challenges of responsibility. Your online assessment tells you if you are likely to achieve what you want, and points to the areas you need to work on to increase the likelihood of success.Students may complete this course within a reasonable period of time. Contact  more...

Entrepreneur Assessment Profile A Trump U Course- Have you ever wanted to strike out on your own in business and wondered if you have what it takes? The Entrepreneur Profile indicates your potential for satisfaction and success as an entrepreneur. The online assessment tells you if you are ready to make the leap, and points to the areas you need to work on to increase the likelihood of success. Students may complete this course  more...

Comprehensive Medical Coding Training ...s must be detail-oriented, analytical, and have exemplary organizational skills. Prerequisite is a medical background or a Medical Terminology Course (see this online catalog for additional course listings). Grades & Self Reporting: Four months to complete this course and take the final exam. If no final is taken, the grade will be posted as a "fail." Shortly after enrollment you will begin  more...

Career Assessment Profile A Trump U Course- Do you know what you are best suited to do? So much of our success depends on matching what we do with what we do best. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course  more...

Business Ethics Conduct Policy Statements ...have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner what is required." Business Ethics It is  more...

Basics of Organizational Communication ...Organizational Communications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a  more...

How To Master Leadership ...organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle. IMPORTANT NOTE: INTERNET EXPLORER  more...

Succeeding as a Supervisor Course description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work  more...

Valuing Diversity Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...

Getting Organized Is a Breeze Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.  more...

Productivity Management & Leadership Success Training Program This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously.  more...

SAP Human Resources - Personnel Administration ... Course Goal: - learn how to work with positions, jobs, organizational units - learn basic HR transactions such as hire, retire, promote, salary raise, change position - run important reports such as headcount reports, salary reports, etc. Release: ECC 6. 0 (newest SAP release) Audience: - End users - Human Resource professionals Prerequisite: - Basic SAP skills  more...

Views on Organizational Change The way that you respond to your new job role, new responsibilities, or fresh procedures is unique to you. The way that you react to change is intensely personal. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of this  more...

Preparing for Change When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...

Communication during Organizational Change ...e of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also equips you with the communication strategies needed to enable you to  more...

Finding Your Life Balance You fill your life with many activities and it is difficult to get the balance between those activities right. But getting the balance right gives a tremendous payback. You feel fulfilled. You are in harmony with yourself and your world. Which is good for you, and also impacts positively on your family, friends, and co-workers. The first step towards a possible adjustment of your life balance is  more...

Approaches to Risk Management Whether you are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world, your ability to take the right risk can  more...

Decisions and Risk ...organizational leader depends on your ability to make decisions. Even though you may have extensive experience making tough business choices, a constantly changing business environment demands relentless skill improvement. This course sheds light on the decision-making process by moving from practical methodologies to decision-making intelligence. Build both quality and commitment into your  more...

The Role of Critical Thinking in Organizations ...organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention  more...

Developing Fundamental Critical Thinking Skills ...ritical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an array of critical skills that can help you improve your information processing and delivery agility. You also will learn how  more...

Organizational Scope of Critical Thinking "In any complex environment systems are necessary, but they must serve an organization rather than become its masters." This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid  more...

Understanding Organizational Ethics ... culture evolves from the values of its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to recognize ethical patterns and practices in an organization,  more...

Process Management Skills ...be efficient as a manager, you have to develop a suite of organizational skills including time management, performance management, and stress management.This course will help you develop your skills at organizing and scheduling activities such as meetings, client conferences, and personnel reviews. Process Management Skills will also assist you in setting goals and accomplishing tasks in less  more...

Trends in Coaching ...ch should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What factors are important when coaching teams? It's true that many of the techniques that you use for individual coaching will be the same. But when coaching teams,  more...

Overcoming Organizational Negativity Organizational negativity is the responsibility of each individual. This course will teach you how to challenge organizational negativity as well as how to protect yourself from the negativity of others. You will learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment.  more...

Hiring Temporary Contingent Employees ...ed specific expertise or specialized skills to achieve an organizational goal? Perhaps you need to hire temporary employees. This course will help you determine whether to hire temporary employees or nonemployees (independent contractors). You will discover many important factors about how temporary workers are different from core employees - in terms of recruiting, hiring and training. By  more...

E-mail and Organizational Communication E-mail is much more than sending information back and forth. This communication tool can change your entire organization. E-mail can affect how you communicate, where you work, what you do and even when you do it. This course will help you harness the power of e-mail and show you ways to optimize your e-mail use for maximum productivity and success.  more...

Preparing a Business Case ...ject? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your organization to implement your new project idea, instead of a competing project, stand little chance.  more...

Standard Business Etiquette ...and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of a dozen cubicles? How should you address your peers and superiors, and what's the proper  more...

Organizational Communication - The Fundamentals ...Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...

Organizational Communication - Communicating in the Workplace ...Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...

Organizational Communication - Managing Communication ...Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...

Advanced Business Communication - Effective Business Communication The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,  more...

Managing Business Risk - Risk Assessment and Control In "Managing Business Risk: Risk Assessment and Control" teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks.  more...

The Fundamentals of Effective Thinking Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking  more...

Portfolio Management Processes and the Organization ...ement will give you the tools necessary to make the right organizational decisions. Portfolio management is not conducted in a vacuum; oftentimes the roles and processes will relate throughout the organization. This course will examine the importance of understanding how portfolio management processes function within the organization, and relate the importance of portfolio management processes  more...

Core Concepts in Business Analysis ...nent or, more significantly, the redesign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners will examine the role of the business analyst, the core concepts of business analysis, and the associated knowledge areas. It also includes the knowledge, collaboration, and leadership skills needed as a  more...

Design for Six Sigma in the Organization Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time and effort in those areas later. Whereas Six Sigma just focuses on improving  more...

Six Sigma Process Improvement ...you cannot expect faulty processes to deliver outstanding organizational results. Six Sigma offers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new ones. Six Sigma Champions generally choose to improve upon  more...

The Six Sigma Change Agent What is a Six Sigma?? change agent? How does one advocate change on a business-wide level? What are the skills required and the techniques used? In this course, you'll learn about the roles and responsibilities of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success,  more...

Lean Concepts Most business processes are 90 waste and 10 value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business  more...

Strategic Management HRCI PHR ...e involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics in this course are based on the Strategic  more...

Offers Contracts and Exit from the Organization HRCI PHR ...-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human resource professional, you are responsible for helping to ensure that your company's employment practices with  more...

Developing Human Resources HRCI PHR ...arn effective methods for both leadership development and organizational development. This course will also help you understand techniques for developing effective performance appraisals and career growth programs for your company's employees. All the topics in this course are based on the Human Resource Development functional area required by HR professionals included in the HR Body of  more...

Management of the HR Process HRCI SPHR ...nty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the organization and  more...

Strategic Approaches to Human Resource Development HRCI SPHR ...ourse looks at how an understanding of adult learning and organizational development can assist in staff development. Finally, the course covers some organizational development initiatives that are now seen as an integral part of HRD. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources  more...

Strategic Approaches to Labor Relations HRCI SPHR ...organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies that actively improve and  more...

Managing Cross-Functions Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of  more...

Managing Managers ...organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's strategy is translated into  more...

Managing Upward Relationships ... that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and  more...

Organizational Culture and Leadership ...organizational culture? How would you describe your company's culture? How is leadership related to culture? In this course, you'll explore the concepts related to organizational culture, and learn how the different cultures relate to leadership. You'll learn about the dynamics of cultural change and how you, as a leader, can influence the direction of your organization's culture. The course  more...

Total Quality Management - Managing TQM Rollouts Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

Training for Business Results ... effect of that training on job performance behaviors and organizational objectives. Many companies understand that evaluation and assessments should be linked to organizational objectives, competency profiles, and intellectual capital development. But forward-looking organizations are recognizing and monitoring this industry trend by actually linking training and assessment to strategic  more...

Knowledge as Strategy Performance Improvement In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating  more...

Quality Management - The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs.  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Quality Management - Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

Operations Management - Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company's operation processes.  more...

Operations Management - Operations Components Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company's operations. .  more...

Operations Management - Operations Management Tools In "Operations Management: Operations Management Tools," you will learn the processes for making operations decisions and how to solve operations problems. You will also learn the strategies for maintenance and reliability and how to apply learning curves to your organization's operations.  more...

Total Quality Management - Essentials of TQM In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

Total Quality Management - Principles "Total Quality Management: Deploying TQM Principles": This course builds on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process.  more...

Managing Yourself and Those Around You Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants.  more...

Organizational Learning - Developing a Knowledge Management System In ?Organizational Learning: Developing a Knowledge Management System,? you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management  more...

Organizational Learning - Transferring Knowledge Within an Organization In ?Organizational Learning: Transferring Knowledge Within an Organization,? you will learn to use management tools and identify challenges encountered when using technology for knowledge transfer. You will also learn how to encourage knowledge transfer through employee empowerment and incentives, as well as how to address and overcome transfer reluctance.  more...

Organizational Learning - Deploying a Knowledge Management System In ?Organizational Learning: Deploying a Knowledge Management System? you will learn information needed to conduct a pilot project and processes for deploying and monitoring knowledge management systems. You will also learn the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge management system.  more...

E-Learning Essentials Pt 1 - E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in  more...

E-Learning Essentials Pt 2 - Marketing to Your Key Players ...hin an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an organization that need to be understood and brought on board for an effective marketing  more...

Organizational Behavior - Organizational Dynamics for Individuals Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace.  more...

Organizational Behavior - Organizational Group Dynamics Organizational Behavior: Organizational Group Dynamics defines groups and teams and explains processes for decision making and managing conflict within the organization. It also covers the communication styles and channels used by members of an organization.  more...

Organizational Behavior - The Organizational System Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign.  more...

Managing High Performers - Creating a Retention Strategy Managing High Performers: Creating a Retention Strategy asks what a company needs to do to attract and then retain high performers. It assists learners in developing an effective retention strategy by creating an awareness of the importance of managing organizational talent and by teaching strategies for retaining this talent.  more...

Executive Level Leadership - Becoming an Executive Leader Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of  more...

EnjoySAP Features Functions ...earn how to use the R/3 System. Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English, French Total Learning Time 3 to 4 hours 13471  more...

Exchange 2000 Infrastructure Design--Part 1 ...he course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server. These decisions are based on an analysis of the organization's business structure and operations. This course deals with assessing your users' needs and your network needs. The network topology has an  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...post office. Build a GroupWise system modeled after the organizational structure of the company by adding a second post office. C ontent Emphasis Skills-Based A udience System Administrators who are responsible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis Skills-Based A udience It is recommend that before taking this series, students should have completed courses 72410 - 72412, Microsoft Windows 2000:  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis Skills-Based A udience It is recommend that before taking this series, students should have completed courses 72410 - 72412, Microsoft Windows 2000:  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features  more...

Designing for Cisco Internetwork Solutions Part 1 ...epare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and evaluating network services and solutions within modular networks. Learn To: Distinguish between traditional  more...

Lotus Domino R5 System Admin Part 4 User Setup Configuration ... scheme for registering a user in Domino R5. Register an Organizational Unit in Domino R5 by using the Configuration tab in Domino Administrator. Enable the alternate language support by using the Configuration tab in Domino Administrator. Identify the factors to be considered before creating a user setup profile. Create a user setup profile by using the Other dialog box. Given a scenario,  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ...ication Log by using the menu bar in Notes R5. Create an organizational unit certifier ID by using the Tools pane in Domino Administrator. Register an additional server by using the Tools pane in Domino Administrator. Configure an additional server in an existing Notes/Domino infrastructure. Configuration setup method. Identify the tasks performed to troubleshoot a specified error message  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ... correct hierarchical name for a specified user, given an organizational structure. Identify the strategies to be followed while specifying hierarchical names. Identify the advantages of using certificates. Identify the hardware considerations that will affect a rollout plan. Identify the software considerations that affect a rollout plan. Identify the user considerations that affect a  more...

SAP R 3 SD Overview and Master Data ... within the company. Functional elements within SD. Organizational structures. External organization of sales. Internal organization of business. C ontent Emphasis Skills-Based A udience This course has been primarily designed for employees working within: management, logistics, and sales, using the modules sales support, sales, shipping, billing and Sales Information  more...

SAP R 3 v4 0 Investment Management - Overview Course Overview This course deals with investment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values). L earn To: Create and editing program definitions. Create and editing program positions.  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...undamentals 12749, SAP R/3 Fundamentals 13053, Retail: Organizational Structures and Master Data T otal Learning Time 6 Hour(s) Course Contents Unit 1: Sales Order Management Duration: 2 Hour(s) Introduction. The Retail Process. Basic scenario and related processes. Request for Quotation. Sales Order. Promotion Orders. Standard orders. Unit 2: Merchandise  more...

Exchange Server 5 5 Design Implementation - Part 1 ...nment to coexist with Exchange Server. Match the various organizational units in an Exchange Server hierarchy with their features. Identify the Windows NT security features integrated with the Exchange Server. Identify the features of the Microsoft Outlook client. Unit 2: Exchange Server Architecture Duration: 1 - 2 Hour(s) Match the core components of Exchange Server messaging  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...trator Program. Match the objects in the Exchange Server Organizational hierarchy represented in the Administrator Program window with their functions. Match the Administrator Program command line switches with their functions. Match the different roles in an Exchange Server with their permissions. Match the customization options supported by the Administrator Program with their functions.  more...

Outlook 2000 Expert User ...zed Contacts form. Save a customized Contacts form to an Organizational Forms Library. Unit 3: Working Offline and Remotely Duration: 2 Hour(s) Identify the advantages of offline folders. Identify the advantages of Remote Mail. Create an offline folder file. Copy the Global Address Book to the offline computer. Add public folders to the Favorites folder in the offline folder  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ... an e-learning solution, the need to link the strategy to organizational business goals, and pointers that direct translating the strategy into an action plan. Learn To To identify ways in which an organization's human assets contribute to its competitive advantage. To identify key aspects of e-learning. To  more...

E-Learning Essentials Part 2 Marketing Your Solution ...hin an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an organization that need to be understood and brought on board for an effective marketing  more...

Brand Management Integrated Marketing ...r managing both financial and market resources as well as organizational structures. By applying the information in this program, you will be able to integrate a brand within your company, convey brand identity through appropriate channels, and manage your resources effectively. Learn To Identify the benefits of integrated branding.  more...

Managing Business Risk Developing a Risk Management Plan ...you for a new position they are creating: the Director of Organizational Risk Management. In this position, you would design a risk management program. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the responsibilities of a risk manager, and risk management models that could guide Parmelle a a s risk management program.  more...

Managing Business Risk Risk Assessment Control ...hin organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan. Identify the methods for measuring risk. Identify the components of risk evaluation. Identify the categories of physical  more...

Managing Business Risk Financing Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories  more...

NetWare 5 Advanced Administration - Part 4 ...ive rights to a trustee. Perform the steps to prevent an organizational role object from inheriting Supervisor rights to a file system. Perform the steps to prevent a user object from inheriting rights to the file system. Identify the rights assignments required for specific administrative roles. Identify the tasks performed by the enterprise NDS administrator. Identify the tasks performed  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...bject. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data ...o give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting. Create merchandise categories. Create articles.  more...

SAP R 3 v4 0 Profitability Analysis - Basics ...pes of Profitability Analysis. Finding and Using CO-PA. Organizational Structures. Costing- and Account - Based PA. Data Flows in Profitability Analysis. Planning and Drilldown Reporting. Planning Scenarios. Planning Layout. Reporting. Unit 2: Basic Data of the Operating Concern Duration: 1 - 2 Hour(s) Definitions for CO-PA. Characteristics. Value Fields. Profitability  more...

SAP R 3 MM Purchasing Organization and Master Data ...asic Principles and Organization. Purchasing in MM. Organizational Structures. Master Data. Purchase Requisition. Creating Purchase Requisitions. Processing Requisitions. Request for Quotation. Creating Requests. Processing Quotations. Evaluating Quotations. C ontent Emphasis Skills-Based A udience All personnel involved in materials  more...

Diversity Managing Diversity in the Workplace ...d by Schein. Identify the four stages of individual and organizational growth to understanding and leveraging diversity. Audience: Team leaders, supervisors, and managers of people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours  more...

International Business Essentials Succeeding as a Global Manager ...inary meeting, you will need to discuss the workforce and organizational changes that will need to take place over the next few months to ensure a successful reengineering of the company. You will also need to consider the dynamics of the global workplace throughout the discussion. Unit 2: Global Management Success Factors (0.5 - 1 hour) Identify differences between a traditional manager  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ... the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating administration, and placing and inheriting security policies. C ontent Emphasis Skills-Based A udience This course is intended for System Administrators and System Analysts. Participants  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ... the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating administration, and placing and inheriting security policies. C ontent Emphasis Skills-Based A udience This course is intended for System Administrators and System Analysts. Participants  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...bject. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance  more...

Organizational Behavior Series The Organizational Behavior Series includes the following courses: Organizational Behavior: Organizational Dynamics for Individuals Organizational Behavior: Organizational Group Dynamics Organizational Behavior: The Organizational System To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Crisis Management Series The Organizational Crisis Management Series includes the following courses: Organizational Crisis Management: Anticipating & Planning for Crises Organizational Crisis Management: Managing a Crisis Organizational Crisis Management: Resolving Crises in Organizations To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Communication Series The Organizational Communication Series includes the following courses: Organizational Communication: The Fundamentals Organizational Communication: Communicating in the Workplace Organizational Communication: Managing Communication To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Goal Setting Series The Goal Setting Series includes the following courses: Goal Setting: Reaching Individual Goals Goal Setting: Goal Setting Tools for Managers Goal Setting: Organizational Goal Setting To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Learning Series The Organizational Learning Series includes the following courses: Organizational Learning: Developing a Knowledge Management System Organizational Learning: Transferring Knowledge within an Organization Organizational Learning: Deploying a Knowledge Management System To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

EnjoySAP What s New in Release 4 6 ...earn how to use the R/3 System. Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English Total Learning Time 3 to 4 hours 13472 Objectives  more...

SAP R 3 Workflow Architecture ...SAP Business Workflow. a Process Layer. a Organizational Layer. a Business Object Layer. Audience The course is aimed at the following target groups: Employees of the relevant departments Employees in Development Employees in R/3 Basis It is assumed that course 11166 SAP Fundamentals and course 12272 Working with SAP R/3 are known. Deployment Options Internet /  more...

SAP R 3 PP Program Planning MP MRP ... their use in calculating planned costs; define the basic organizational units in Production Planning; define routing, operations and work centers and their inter-relationships as well as identify the different points of integration of the Production Planning module within SAP. Learn To: o Features and Strategies in MP. o Planning Strategies. o Selected Features of MP. o Long-term  more...

mySAP com - Overview ...how to use the R/3 System , and members of project teams (organizational and conceptual phases). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English Total Learning Time 3 to 4 hours 13740 Objectives Unit 1: mySAP.com Basics 1.5 - 2 hours o Overview: - Why mySAP.com?  more...

SAP R 3 v4 6 Purchaser ...tem, Procurement employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options CD-ROM Multi-Learner, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, InterNETg, All In One, NLO Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total  more...

SAP R 3 v4 6 Shipping Employee ..., and other shipping employees, Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options CD-ROM Multi-Learner, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, InterNETg, All In One, NLO Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English  more...

SAP R 3 v4 6 AR Accountant ...emphasis on AR Accountants, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 4.5 to 6 hours 13831 Objectives Unit 1: Getting  more...

SAP R 3 v4 6 AP Accountant ...emphasis on AP Accountants, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total Learning Time 4.5 to 6 hours 13832 Objectives Unit 1:  more...

SAP R 3 v4 6 Financial Accountant ...ncial Department employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 4 to 6 hours 13833 Objectives Unit 1: Getting Started  more...

SAP R 3 v4 6 Cost Center Accountant ...tem, controlling employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English Total Learning Time 4 to 6 hours 13834 Objectives  more...

SAP R 3 v4 6 SD Custromer Service Representative ... and other sales employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in this course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English Total Learning Time 4 to 6 hours 13835 Objectives  more...

Customer Relationship Management CRM ...eed to learn how to use SAP CRM Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English, German Total Learning Time 3 to 4 hours 13996  more...

SAP R 3 Business Info Warehouse BW - Config Overview ...Business Information Warehouse, members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 13997  more...

SAP R 3 Business Info Warehouse BW - Config Advanced ...ness Information Warehouse, and members of project teams (organizational and conceptual phases). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 13998 Objectives Unit 1: Data Extraction 2 - 3 hours o OLTP  more...

SAP Strategic Enterprise Management SEM ...trategic Enterprise Management, members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 13999  more...

SAP Advanced Planner Optimizer APO Overview ...o learn how to use SAP APO, and members of project teams (organizational and conceptual phases). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 14000 Objectives Unit 1: Supply Chain Management and SAP APO 2 - 3  more...

mySAP com Workplace Overview ...to use mySAP.com Workplace, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total Learning Time 5 to 6 hours 14001 Objectives Unit 1:  more...

Defining Microsoft NET Solution Architectures Part 1 ... To identify features of common organizational structure types. To identify considerations for analyzing industry positions, personnel, and regulations. To identify features of use cases. To identify guidelines for creating usage scenarios. To identify  more...

Organizational Skills Managing Information ...Organizational Skills: Managing Information, managers and employees learn how to assimilate and make the best use of the stream of information that flows through their work environment on a daily basis. They explore ways to process, retain, prioritize, and preserve messages and data that are key to their productivity and effectiveness. Learn To Appropriately  more...

Organizational Skills Time Management ...op the skills you need to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. Learn To Understand the importance of time management. Recognize the myths of time management.  more...

Stress Management Fundamentals for Managers ... appropriate action to reduce the effects of stress on an organizational level. Learn To: Understand the importance of addressing stress management in the workplace and balancing your own stress management needs with those of your employees. Understand the causes and symptoms of employee stress and learn strategies for managing stress within the organization. Learn how your  more...

Creativity Innovation Thinking Creatively ...creativity. Avoid personal and organizational factors that block creativity. Foster a climate of creativity. Develop creativity in different management functions. Audience This course is for managers and employees who want to improve their creative thinking. Deployment Options e-Learning Accreditation  more...

WordPerfect Office 11 Presentations 11 The WordPerfect Office 11 - Presentations 11 course introduces the capabilities of Presentations to create slide shows. The course teaches how to create presentations and to insert text, shapes, graphics, Clipart, and charts. Slide show effects, such as slide transitions, are also taught. Finally, the learner is taught how to edit and play slide shows, as well as how to print presentations.  more...

Windows 2000 Implementing Security Part 3 In this course, participants learn about Public Key Infrastructure (PKI) and certificates. Encrypting File System (EFS) is also covered. Finally, the learner is guided through the process of extending the network to partners and how to manage partner accounts. Learn To: • To match components of Public Key Infrastructure (PKI) with their descriptions.  more...

Lotus Domino 6 for Release 5 Administrators Part 1 ...ertificate Authority (CA). o To register a second-level organizational unit (OU). o To identify steps for migrating a second-level organizational unit (OU) certifier to the Certificate Authority (CA) process. o To identify features of Domino 6 policies for policy-based management. o To identify features of a policy settings document. o To create an organizational policy. Audience  more...

Interpersonal Communication Effective Communication ... Reduce verbal and non-verbal interference Improve organizational communication. Audience This course is for managers and employees who want to improve their communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...ulture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To Recognize dimensions  more...

Organizational Communication The Fundamentals ...Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...

Organizational Communication Communicating in the Workplace ...Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...

Organizational Communication Managing Communication ...Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...

Recruiting Retention Keeping Your Good Employees ...ing Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention.  more...

360-Degree Feedback Max the Benefits of 360-Degree Feedback ...ort employee development. It also covers how to reinforce organizational goals in 360-degree feedback and when to provide coaching, mentoring, and leadership development to employees. Learn To Identify the guidelines for ensuring that a 360-degree feedback program meets its organizational goals. Help a poor performer meet his or her  more...

Leadership Development Delegation ... delegator and then use the delegation process to achieve organizational success. This program will help you use delegation to achieve greater results that will benefit everyone in your organization. Learn To Identify a delegator's responsibilities. Identify who is best suited to be a delegate. Motivate a  more...

Leadership Development Motivation In Leadership Development: Motivation, you will develop the skills needed to enhance employee and team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation.  more...

Managerial Leadership Creating a Vision ...rship: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision, basic steps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for setting goals  more...

Business Problem Solving Problem Solving Fundamentals ...s such a strong need for effective problem solving at the organizational level. In addition, he will help you determine how best to understand a particular problem and the steps you need to take in order to solve it. Unit 2: The Effects of Problem Solving (0.5 - 1 hour) Identify the elements of an effective solution. Select an effective  more...

Six Sigma Managing Six Sigma Projects ... Identify roles required for successful organizational change. Identify the advantages of the statistical approach to design of experiment (DOE). Identify the benefits of failure mode and effects analysis (FMEA). Identify leadership challenges in Six Sigma. Identify  more...

Goal Setting Organizational Goal Setting ...Organizational Goal Setting,'' you will learn how to set goals with teams. You will also learn how to set goals for an organization through the use of organizational objectives, statements of values, and vision and mission statements. In addition, you will learn how to implement strategic goals in your workplace. Learn To Help a team develop and implement an  more...

Value Chain Management Elements of the Value Chain ...he key features of value chain management and the various organizational activities that add value to a company a a s product or service. This course details the key components of successful products or services, the importance and benefits of customer loyalty, and customization. This course teaches how collaboration, delivery, production, and outsourcing change the scope of a business and  more...

Change Management Managing Change ... is for managers responsible for helping employees handle organizational changes. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options French, UK English, Japanese Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Change Management Adapting to Change ...ange develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process, enabling them to understand their own-and others'-needs and responses at each phase. Learn To Distinguish between change and transition. Understand the factors that affect their own  more...

Total Quality Management Fundamentals ...e cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution. Learn To Recognize how Total Quality Management differs from traditional management practices. Recognize elements of a quality cost reporting system. Identify elements of  more...

Business Ethics Organizational Ethics ...Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate the  more...

Managing High Performers Creating a Retention Strategy ...gy by creating an awareness of the importance of managing organizational talent and by teaching strategies for retaining this talent. Learn To The importance of training and career management. How to motivate and compensate high performers. How to retain high performers. Audience The audience for this  more...

Organizational Crisis Mgmt Anticipating Planning for Crises ...Organizational Crisis Management, noting the special need for crisis management in today a a s world. The vital importance to an organization of having a crisis management plan in place is emphasized. The course then covers planning for crises, for example, how to assess your organization's level of preparation and how to forecast potential crisis situations. Factors that need to be managed  more...

Organizational Crisis Mgmt Managing a Crisis This course focuses on management during and after a crisis. It starts by covering challenges presented by crises, the importance of crisis recognition, and immediate management strategies on sudden crisis outbreak. It then moves on to management of information, decision-making, and managing with regard to legal issues. The final section covers guidelines for managing specific crisis types, for  more...

Organizational Crisis Mgmt Resolving Crises in Organizations This course underlines the vital importance of effective and controlled communications. Guidelines are presented on handling calls, controlling the communication flow, messages and audiences, and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders, giving particular attention to employees. The final section covers communication with the media,  more...

Project Management Project Scheduling Budgeting ... CPM scheduling. Identify the organizational financial issues that can affect project costs. Identify the actions that can help you make the most of available funds. Audience Managers, supervisors, and team leaders who have to manage projects and want to learn the basic principles needed to schedule and budget a project. Deployment  more...

Project Management Project Management Framework ...ases and influences on the project life cycle. Identify organizational influences on projects and project management. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers  more...

Project Management Human Resource Management ...sociated with project management. Identify the forms of organizational structure. Unit 2: Planning the Team Identify the factors that should be considered during human resource planning. Identify the inputs associated with human resource planning. Identify the tools and techniques associated with human resource planning. Identify the outputs associated with human resource  more...

Team Conflict Resolving Team Conflict ...e workplace. Differentiate between organizational and interpersonal sources of team conflict. Identify conflict resolution styles. Identify signs of conflict. Approach team conflict by following the correct guidelines. Simulation Overview: In this simulation,  more...

Organizational Learning Developing a Knowledge Mgmt System ...Organizational Learning: Developing a Knowledge Management System, you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management  more...

Organizational Learning Transferring Knowledge within an Org ...Organizational Learning: Transferring Knowledge within an Organization, you will learn to use management tools and identify challenges encountered when using technology for knowledge transfer. You will also learn how to encourage knowledge transfer through employee empowerment and incentives, as well as how to address and overcome transfer reluctance. Learn To  more...

Organizational Learning Deploying a Knowledge Mgmt System ...Organizational Learning: Deploying a Knowledge Management System offers the student an overview of information needed to conduct a pilot project and covers processes for deploying and monitoring knowledge management systems. The program includes the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge  more...

SAP R 3 4 6 CO Profitability Analysis The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 a a s fundamental features; explaining how to log on to the system as well as  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 3 ...Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create a group policy by using the Active Directory Users and Computers console. o Configure RRAS by using  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 3 ...Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create a group policy by using the Active Directory Users and Computers console. o Configure RRAS by using  more...

Business Ethics Series The Business Ethics Series includes the following courses: Business Ethics: Ethical Decision Making Business Ethics: Managerial Business Ethics Business Ethics: Organizational Ethics To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Skills Series The Organizational Skills Series includes the following courses: Organizational Skills: Managing Information Organizational Skills: Time Management To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Achieving Success Without Authority Focusing on Results ...eople. Identify three areas of organizational influence. Differentiate between the roles of leadership and power in influencing people. Identify useful questions to help determine the effectiveness of your leadership. Identify guidelines for enhancing performance.  more...

SAP R 3 QM in Procurement ...the QM component of R/3 System; members of project teams (organizational and conceptual phases) for QM implementation. All employees working in this area. There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English  more...

SAP R 3 QM Master Data Analysis ...the QM component of R/3 System; members of project teams (organizational and conceptual phases) for QM implementation. All employees working in this area. There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English Total  more...

SAP R 3 Structure Operation ...introduced to R/3 as an integrated system, as well as its organizational structure, and components. The trainee will also be shown how to customize the R/3 System. Learn To: o Structure of the SAP R/3 System. o The R/3 System. o R/3 System Architecture. o How the R/3 System Works. o Integration. o Enterprise Structure. o R/3 Components. o Customizing the R/3 System. Audience  more...

SAP R 3 Application Industry Solutions Case Study ...Practice. o Business Case. o Company Description. o Organizational Structures. o Business Processes. Audience This course is intended for employees who need to learn how to use the R/3 System; members of project teams (organizational and conceptual phases). All employees who are interested in learning more about the concepts behind the R/3 System. There are no prerequisites required  more...

Defining Microsoft NET Solution Architectures Part 1 ... To identify features of common organizational structure types. To identify considerations for analyzing industry positions, personnel, and regulations. To identify features of use cases. To identify guidelines for creating usage scenarios. To identify  more...

E-Business Part 6 Working with Employees ...ation. a Identify the benefits of an intranet for organizational decision-making. a Identify the benefits of an intranet for departments within an organization. a Identify the role of knowledge management applications in the development of business strategies. a Identify features of knowledge management. a Identify ways knowledge management uses  more...

Advanced Business Comm Enhancing the Comm Message ...ut the effective management and communication in times of organizational crises. Learn To To identify guidelines for writing effective e-mail messages. To identify guidelines for writing effective negative messages. To identify guidelines for writing persuasive messages. To identify guidelines for communicating with people of other cultures. To identify considerations  more...

Managerial Leadership Leading Through Change ...oyees need in order to understand the need for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems encountered during change. In addition, this program discusses the phases of workplace grief and common sources of stress during times of organizational change. Learn To  more...

Frontline Leadership Preparing to Lead ...w the process for adapting your employees to the learning organizational style. Identify the roles of leadership. Select traits of a leader in the LEADERSHIP acronym. Communicate effectively with the employee. Model LEADERSHIP traits. Identify the skills a  more...

Motivation Empowering to Increase Motivation ...fits of empowerment. Overcome organizational barriers to empowerment. Sequence the steps managers can take to overcome employee barriers to empowerment. Select the three elements employees need to know to be empowered. Identify actions you should take when an employee makes a mistake.  more...

Executive Level Leadership Becoming an Executive Leader ...his program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of developing a personal leadership plan and how such a plan benefits an organization, its leaders, and individuals. Learn To Identify the  more...

Executive Level Leadership Change The Executive Leader ...nicate with employees. Define organizational culture. Identify how a given situation can provide insight to an organization's culture. Identify barriers to change. Use guidelines to control damage during the change process. Identify the guidelines for  more...

Mentoring Implementing a Formal Mentoring Program ... competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop, implement, and evaluate the success of a mentoring program. It also covers steps for selecting mentors and mentees, steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To  more...

Organizational Behavior Organizational Dynamics for Individuals ...Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid  more...

Organizational Behavior Organizational Group Dynamics ...Organizational Behavior: Organizational Group Dynamics defines groups and teams and explains processes for decision making and managing conflict within the organization. It also covers the communication styles and channels used by members of an organization. Learn To Sequence the stages of group development. Sequence the steps for  more...

Organizational Behavior The Organizational System ...Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Learn To • Identify the elements of structure that affect organizational  more...

Managing Generations in the Workplace Understanding the Generations ...rations. Identify features of organizational culture. Identify how personal value systems affect organizations. Distinguish between facts and myths about the Builder generation. Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment Options e-Learning  more...

Windows Server 2003 Planning Active Directory Part 1 ...ure, and the concepts and sills necessary to implement an organizational unit structure. Finally, this course covers implementing user, group, and computer accounts. Learn To To match components of the Active Directory logical structure with their characteristics. To match components of the Active Directory physical structure with  more...

Windows Server 2003 Planning Active Directory Part 1 ...ure, and the concepts and sills necessary to implement an organizational unit structure. Finally, this course covers implementing user, group, and computer accounts. Learn To To match components of the Active Directory logical structure with their characteristics. To match components of the Active Directory physical structure with  more...

Designing a MS Exchange Server 2003 Organization Connectivity ...nge Server 2003 organization and design aspects for inter-organizational connectivity. The course will also cover planning considerations for migrating from Microsoft Exchange Server 5.5 and Microsoft Exchange 2000 Server to Exchange Server 2003. Learn To: Identify requirements for designing system-wide reliability. Identify key aspects of a disaster recovery plan. Identify design  more...

Advanced Six Sigma Leading Six Sigma Deployment ...o prepare to drive Six Sigma effectively and address many organizational questions and concerns, as well as develop a deployment plan, select appropriate metrics, and promote communication about Six Sigma. Additionally, you will gain understanding of the roles and responsibilities of executives and other key Six Sigma team members. Learn To: Understand who should be involved in  more...