Online Organizational eLearning

ORGANIZATIONAL BEHAVIOR ORGANIZATIONAL BEHAVIOR  more...

Dealing With Organizational Change Dealing With Organizational Change  more...

Managing Organizational Change Managing Organizational Change  more...

Administrative Professionals Putting Your Best Foot Forward ...any skills and competencies you must master, ranging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must also remain true to yourself and maintain your dignity, all while expressing yourself to others, making  more...

Directing Others ...mployees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies you require to  more...

Building Your Influence as a Leader ...thers are faced with the challenges of navigating through organizational politics. An effective leader recognizes that organizational politics can provide positive ways to influence others in order to accomplish goals. In this course, you will be guided through numerous methods and strategies for effectively influencing a team to accept your ideas. You'll be introduced to the importance of  more...

Leading Innovation Leading Innovation Creativity and innovation are critical components of just about every organization. But innovation doesn't pertain only to new inventions, products, or reworked designs. It also involves incremental improvements to the way things are done. Knowing how to build and support an innovative culture is an important skill for any leader to master. The impetus for innovation can  more...

Strategic Management HRCI PHR ...e involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics in this course are based on the Strategic  more...

Offers Contracts and Exit from the Organization HRCI PHR ...-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human resource professional, you are responsible for helping to ensure that your company's employment practices with  more...

Developing Human Resources HRCI PHR ...arn effective methods for both leadership development and organizational development. This course will also help you understand techniques for developing effective performance appraisals and career growth programs for your company's employees. All the topics in this course are based on the Human Resource Development functional area required by HR professionals included in the HR Body of  more...

Management of the HR Process HRCI SPHR ...nty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the organization and  more...

Strategic Approaches to Human Resource Development HRCI SPHR ...ourse looks at how an understanding of adult learning and organizational development can assist in staff development. Finally, the course covers some organizational development initiatives that are now seen as an integral part of HRD. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources  more...

Strategic Approaches to Labor Relations HRCI SPHR ... in Human Resources (SPHR) HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and  more...

Using Voice of the Customer in Six Sigma ...focus on customers is what makes Six Sigma an outstanding organizational performance improvement program. The voice of the customer (VOC) is a Six Sigma strategy used to capture requirements and feedback from the customer and to meet their requirements. Voice of the customer is a critical input at every stage of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, and Control) process,  more...

Forming Project Teams for Six Sigma ... the effectiveness of Six Sigma teams to promote positive organizational change. This course explores the variety of team types, roles, and composition, revealing strategies for selecting strong Six Sigma teams whose members bring diverse talents, knowledge, and aptitudes to the team. The course also examines logistical considerations for launching successful teams, including communication and  more...

Design for Six Sigma in the Organization Design for Six Sigma in the Organization ASQ Six Sigma Green Belt (SSGB) Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time  more...

Six Sigma Process Improvement ...you cannot expect faulty processes to deliver outstanding organizational results. Six Sigma offers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new ones. Six Sigma Champions generally choose to improve upon  more...

Managing Projects within Organizations ... the primary method for getting things done and effecting organizational change, it is crucial to choose a good and proven method for managing projects. However, projects cannot be properly managed in a silo. Every aspect of project management is affected by the organization, the social environment, the project's stakeholders, both internal and external, and many other aspects of the context in  more...

Preparing a Business Case ...ject? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your organization to implement your new project idea, instead of a competing project, stand little chance.  more...

Business Analysis Solution Assessment and Validation ...proposed solution, allocating requirements, and assessing organizational readiness. This course also provides an overview of defining transition requirements, and covers the techniques for validating and evaluating solutions and their performance. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own  more...

Introduction to Operational Support and Analysis ...e 'factory' of IT. It focuses on the daily activities and organizational infrastructure that are used to deliver services to the organization and the customer. The proper management of these activities and organizational infrastructure is the key to ensuring service operations functions and processes are delivered successfully. Service operations best practices also ensure adequate monitoring  more...

Site Safety and Health Plan Procedures HAZWOPER ...rner objectives are to: identify the purpose of personnel organizational structure associated with a site safety and health plan, identify the purpose of a work plan, identify the requirements of a site safety and health plan, identify the purpose and provisions of a site hazard assessment, identify the requirements for a personal protective equipment program (PPE), and identify the purpose and  more...

Managing Technical Professionals Managing Technical Professionals Managing a team of technical professionals presents some unique challenges for even the most talented manager. Whether you have a technical background or not, you'll need to apply organizational, motivational, and leadership skills to address those challenges successfully. You'll also need to build a foundation of mutual respect and trust. In this course,  more...

Understanding Change ...anization, require a clear understanding of how important organizational change is in order to propel their organizations forward. This course outlines what is meant by change, as well as the importance and benefits of implementing change within an organization. It also details the three different types of organizational change: strategic adjustments, strategic reorientation, and  more...

Building Positive Support for Change ... said that people don't like change. But when it comes to organizational change, employees are genuinely interested in making things better an improvement in processes, systems, functions, or services most likely translates into direct improvements for the employee too. But employees cannot support change and recognize its benefits without first understanding how it impacts their tasks,  more...

Dealing with Resistance to Change ...organization, but the process of adapting can be painful. Organizational change can cause anxiety and upheaval, and when it does, it's no surprise that employees show resistance. Resistance behaviors can vary from individual to individual and they are often unproductive. While managers may be tempted to deal with behaviors directly, rather than tackling symptoms of resistance to change,  more...

Understanding Organizational Ethics ...Organizational Ethics An organization's culture evolves from the values of its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to recognize ethical  more...

Verifying and Building on Ideas ...and useful when they have been assessed in the context of organizational needs, strategies, and resources. Some techniques that can help verify ideas are getting the opinions of key people and using simulations. Building on ideas continues the process of verifying ideas by helping to make those ideas more clear, relevant, and feasible. This course covers a variety of techniques used to verify  more...

Approaches to Risk Management Approaches to Risk Management Whether you are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world,  more...

Decisions and Risk ...organizational leader depends on your ability to make decisions. Even though you may have extensive experience making tough business choices, a constantly changing business environment demands relentless skill improvement. This course sheds light on the decision-making process by moving from practical methodologies to decision-making intelligence. Build both quality and commitment into your  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ...strate its commitment to a fair, responsible, and healthy organizational environment, free from sexual harassment and intimidation. This course is designed specifically to address sexual harassment training requirements under California and Connecticut law, but is applicable for supervisor and manager training in all states. Under California and Connecticut law, managers and supervisors are  more...

Employee Sexual Harassment Awareness ...strate its commitment to a fair, responsible, and healthy organizational environment free from harassment and intimidation. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not  more...

Introduction to the Service Desk ...up properly in order to achieve customer satisfaction and organizational objectives. This course covers the importance and benefits of the Service Desk in an IT service delivery organization, as well as the objectives and responsibilities Service Desks strive to deliver. This course also covers the different Service Desk organizational structures, such as local, centralized, and virtual, and  more...

Developing and Deploying Strategic Plans ...eploying Strategic Plans ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market  more...

Sustaining Organizational Change ...Organizational Change Decisions to transform an organization are vital to the health of the business, and organizational change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your organization, how do you engage, excite, and support the biggest driver for success in your organization - your people?  more...

Leading Change Leading Change Change is not an event; it is a process. Change can happen quickly and, in some situations, can be urgent However, it can take time for individuals to make the transition from one way of working to another. The change process isn't simply about introducing new systems it's about leading people from an old way of working to a new way of working, and it's vital that you lead the  more...

Creating a High-Retention Organizational Culture Simulation ...Organizational Culture: Simulation One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides the opportunity to  more...

Leadership ...Organizational Excellence Manager of Quality / Organizational Excellence Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in  more...

Team Dynamics ...Organizational Excellence Manager of Quality / Organizational Excellence Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course  more...

Managerial Skills and Abilities ...ial Skills and Abilities ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and  more...

Communication Skills and Project Management ...s and Project Management ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging  more...

Quality Systems Models and Theories ...ms, Models, and Theories ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is  more...

Problem-Solving and Process Management Tools ...Process Management Tools ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance their knowledge of  more...

Measurement Assessment and Metrics ...: Assessment and Metrics ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously  more...

Supply Chain Management ...Organizational Excellence Manager of Quality / Organizational Excellence At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound  more...

Training and Development ...Training and Development ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in  more...

Six Sigma Leadership and Change Management ...anaging change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a part of the enterprise leadership, knowledge about leadership roles and perspectives helps Black Belts perform their own roles as Six Sigma leaders, and also in their regular interaction with these leaders. An organization's culture and its inherent structure, lack of  more...

Critical Requirements and Benchmarking for Six Sigma ... depends on the success of individual Six Sigma projects. Organizational stakeholders, including customers, suppliers, and employees, have a strong influence on the implementation of Six Sigma projects. In turn, these projects impact the organizational stakeholders by throwing many opportunities and challenges before them. It is imperative that Six Sigma leaders determine the critical quality,  more...

Business Performance and Financial Measures in Six Sigma ... company is achieving its goals of customer satisfaction, organizational learning and improvement, internal process performance, and bottom-line financial growth. This course examines business measures in two categories: business performance measures and purely financial measures, exploring how these measures reveal the current state of the business and point to gains achievable through Six  more...

Overview of Project Mgmt PRINCE2 2009-aligned ... the primary method for getting things done and effecting organizational change, it is crucial to follow a recognized, accepted methodology for managing projects. This course introduces you to PRINCE2 project management methodologies. The PRINCE2 methodology is recognized as an international standard for process-based project management. It is a widely used method for project management that  more...

Customer-Focused Management ...tomer-Focused Management ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Sam Walton, founder of Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the  more...

Principles of Acct Finance for Non-financial Professionals ...al implications and financial acumen is expected at every organizational level. Professionals and functional managers in every department and functional area should have a certain amount of comfort and familiarity with the basic accounting and financial concepts, processes and practices so that they can use it to better manage and control their activities and make decisions that support  more...

Essential Skills for Admin Support Professionals--Simulation ...re an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution skills. Without such skills, the administrative support professional risks both his or her success and the success of his or her boss. The simulation Essential Skills for Administrative Support Professionals is designed to provide participants with the opportunity to  more...

Fundamentals of Purchasing Vendor Management ...ment Purchasing and vendor management are important organizational functions. An organization's purchases account for a large share of its total costs. The changing nature of today's business environment and the move toward decentralization have extended the purchasing function to departmental levels so that it also includes non-purchasing professionals. Regardless of their specific  more...

CISSP Domain Information Security Governance Rish Mgmt ...n organization. This course also examines the governance, organizational structures and cultures, and the awareness training that should be imparted to employees at all levels. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security Certification Consortium (ISC2) for its Certified Information Systems Security Professional  more...

Marketing Essentials Place Marketing Essentials: Place Getting your products and services into your customers' hands is not a simple task; a multitude of factors must be considered. How do you select the most effective distribution channels? Should you be targeting your distributors to help promote and sell your products, or should you appeal directly to consumers? How do you build strong relationships with  more...

Operations Management and the Organization ... that any operations strategy be aligned with the overall organizational business strategy for its success. This course intends to help learners gain a basic understanding of the key concepts, functions, and goals of operations management in the services and manufacturing sectors. It introduces key functions that are part of operations in every organization and decisions associated with them.  more...

First Time Manager Meeting Expectations ...nd the work of those in your department, fits in with the organizational vision. You need to know what the organization expects of you as a manager. You also need to understand the different expectations that your direct reports, your peers, and your boss have of you, and how to balance these effectively. It's also vital to build a strong relationship with your manager so you get the support  more...

Communications Security in Windows Server 2008 ...ement security in your organization. It also explains how organizational units can be used to apply the Group Policy settings to a specific subset of computers or users, and how Internet Protocol Security (IPSec) can be used to secure Active Directory communications. The course is one in a series that covers the objectives for Microsoft exam 70-640: TS: Windows Server 2008 Active Directory,  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...ge routing information in an enterprise network. However, organizational requirements such as partnerships, mergers, technology migrations, and changes in policy can make it necessary to support the use of multiple routing protocols in the same enterprise network. In such situations, route redistribution between the different routing protocols is often necessary to achieve IP connectivity  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of  more...

Active Directory Admin in MS Win Server 2008 ...rvices (AD DS) administrative model involves creating the organizational structure, delegating administration, using compliance auditing, and using security groups to implement group strategy and to simplify group administration. This course explains the use of directory object auditing and covers the various tasks involved in designing a proper AD DS administrative model based on the specific  more...

The Aerospace Defense Industry Overview Version 1 The Aerospace & Defense Industry Overview: Version 1 The aerospace and defense sector is an international multi-billion dollar industry. Key stakeholders include aircraft and aircraft component manufacturers, civil and military avionics service providers, governments, and privately funded research and development organizations. These organizations deliver aircraft and their components, as  more...

Managing New Managers ...important part of any organization. Developing tomorrow's organizational leaders requires a continuous commitment by managers and HR professionals to prepare new managers to grow into leadership roles. New managers must be properly oriented and trained when moving to their new positions. But training is an ongoing process, and mentoring is one key strategy for turning these new managers into  more...

Cross-Functional Strategic Management Cross-Functional Strategic Management Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its  more...

Managing for Rapid Change Uncertainty ...or face failure. This course examines the factors driving organizational change and shows how you can use a change management strategy to mitigate any potentially negative impact in your organization. It helps you prepare yourself and your team to meet the challenge of change and uncertainty. It also enables you to secure everyone's support while you're implementing change. And it gives you  more...

Competitive Marketing Strategies Conducting an Internal Analysis ...d to look inward. In other words, you need to assess your organizational capabilities - what unique skills and resources does your organization have and how can it effectively deploy these to deliver a sustainable competitive advantage? In addition, you need to consider your marketing activities - how relevant are your marketing objectives, given your organization's current and potential  more...

Developing a Brand Internally ...t in the brand development process. If your employees and organizational culture aren't aligned with your brand, you'll likely fail to deliver the full value potential of your brand. Internal engagement is increasingly being viewed as not only key to effective brand development, but an important driver of customer value. Aligning the brand promise, organizational actions, and the real brand  more...

Global Brand Management ... process that requires thorough research and preparation, organizational commitment, and a strong understanding of the risks and rewards associated with taking a brand global. This course outlines how to best approach global brand development by outlining how to carry out essential international market research and internal analysis, and the key stages associated with launching a global brand.  more...

MANAGER OF QUALITY ORGANIZATIONAL EXCELLENCE MANAGER OF QUALITY / ORGANIZATIONAL EXCELLENCE ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence  more...

Embracing Organizational Change ...Organizational Change It is normal to struggle when changes occur, but the proper coping methods can help you not only survive organizational change, but empower you to take control of your career, recognize new opportunities that come with the change, and propel your career forward. This course covers best practices to help you accepting a new reality when things change, including  more...

Preparing for Organizational Change ...Organizational Change Whether it's upsizing, downsizing, relocation, new processes, or a complete reorganization, organizational change is inevitable in today's business environment. Preparing yourself for such changes, and having the key skills and self-motivation you will need at the time, will mean not only surviving organizational change, but thriving in it. In this course you will  more...

Understanding Organizational Change ...Organizational Change Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own job, and  more...

Fundamentals of Organizational Behavior for the Individual ...Organizational Behavior for the Individual Globalization, diversity, outsourcing, virtual teams, downsizing, and changing forms of work are just some of the challenges facing companies today. Managers must be prepared to deal with the organizational issues that such challenges give rise to. Whether you're in Human Resources, a manager of a large department, or the leader of your team, you  more...

Fundamentals of Organizations - Groups ...how they function best is vital when trying to understand organizational behavior. Working in groups has key advantages for organizations, such as fostering creativity, pooling skills, and improving decision-making and performance. But groups aren't always effective, so it's important to identify what makes groups effective and learn how to deal with obstacles that groups encounter. In addition  more...

Understanding Organizational Power Politics ...Organizational Power & Politics Because people sometimes have a negative opinion of politics and politicians, you might to think that politics should be kept out of business organizations. However, organizations are sites where power and influence are exercised, so politics can't always be avoided. The real challenge is to leverage organizational politics in a positive way. This course  more...

Organizational Structure Employee Behavior ...Organizational Structure & Employee Behavior The structure of an organization, including the complexity of the management hierarchy and the nature of the authority and reporting flow, can affect all aspects of employee interaction and overall behavior in the company. The organizational structure is the formal framework for communication and authority, and must be designed in a way that  more...

Organizational Behavior Dynamics of a Positive Organizational Culture ...Organizational Behavior: Dynamics of a Positive Organizational Culture An organizational culture isn't a set of rules or standards, but rather an interactive process - a social construct that's constantly changing. It's an invisible, dynamic force that drives a company and its actions. Culture is reflected in artifacts, patterns of acceptable behavior, and shared traditions, values,  more...

The Value of Peer Relationships ...lationships play a key role in determining individual and organizational success. Because of this, they are an important influence on strategic decision making. The bond between peers is the most basic relationship element in any organization, and it can stunt efforts for success or stimulate efforts that flourish. The unique character of each relationship in an organization may influence the  more...

Advanced Data Management in Excel 2003 Advanced Data Management in Excel 2003 Microsoft To provide an overview of the advanced data management and organizational features in Excel 2003  more...

Organizational Process Management Measures Organizational Process Management & Measures ASQ  more...

Operations Management Operations Scheduling ...ng means assigning production-related work to appropriate organizational resources. Sequencing establishes the order for performing the work needed to meet production priorities and targets. These scheduling activities enable operations managers to optimize the use of organizational resources during production. This course presents basic concepts about scheduling in both manufacturing and  more...

Operations Management Management of Quality ...ontrol quality to achieve performance objectives and meet organizational goals. This course helps learners gain a basic understanding of quality and its management in a service or manufacturing organization. The course introduces key quality performance objectives and their measures and identifies some quality management principles and how they help organizations achieve their quality-related  more...

Building Trust Building Trust The importance of being able to count on your colleagues when it matters most cannot be overstated. Trusting relationships truly are the foundations for productive and enjoyable workplaces. Trust helps improve communication and productivity by giving you and your colleagues the confidence to express and resolve problems. This in turn allows you to focus and collaborate more  more...

HR as Business Partner From Cost Center to Strategic Partner HR as Business Partner: From Cost Center to Strategic Partner Tactics or strategy - which would you invest in? Which creates more value for the organization? Every organization strives to be more effective and efficient in reaching its goals and objectives. In an ideal world, your strategy is well defined and aligned with the goals of the organization. HR has a seat at the executive table,  more...

HR as Business Partner Linking HR Functions with Organizational Goals ...Organizational Goals Fulfilling business and organizational goals is at the heart of transformational HR. Where transformational HR is in place, the HR function is directly involved in developing, refining, and implementing an organization's strategic goals. An organization can measure its success only if its end goals are well defined. To define these goals, you must understand your  more...

HR as Business Partner Managing Talent for Organizational Success ...Organizational Success An organization's talent is the key to its success, and HR is perfectly positioned to contribute to that success by optimizing the workforce and engaging employees to use their knowledge, skills, and abilities to support the organization's goals and objectives. This course covers ways in which transformational HR can direct all its talent management processes toward  more...

Preparing for an Internal Interview ...any and industry or demonstrating that you understand the organizational culture, being on the inside means you have a great advantage, which you don't want to waste. Climbing the organizational ladder takes more than a view from the inside, though. You also need to prove you're ready for the next step in your career. You must be able to create the right impression to show you're competent and  more...

Getting Organized Is a Breeze Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.  more...

Market Leadership in an E-Commerce Age ...The students will be able to apply their understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the mechanisms and processes of this information e-commerce environment  more...

Expert Certificate Course in Medical Coding ...s must be detail-oriented, analytical, and have exemplary organizational skills. Prerequisite is a medical background or a Medical Terminology Course (see this online catalog for additional course listings). Grades & Self Reporting: Four months to complete this course and take the final exam. If no final is taken, the grade will be posted as a "fail." Shortly after enrollment you will begin  more...

Legal Nurse Consulting Certificate Program This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...

How To Master Leadership ...organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle. IMPORTANT NOTE: INTERNET EXPLORER  more...

Succeeding as a Supervisor Course description -- A supervisor is a critical player in an organizationa ™s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the  more...

Valuing Diversity Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...

Strategic Planning and Management ...zations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making. This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management. The course is designed to build on concepts of the previous week and expects interaction and futhering of the  more...

Human Resource Management in the 21st Century ...y`s organizations. Today the battle to recruit and retain organizational talent presents new and different paradigms. Human Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Focusing on theory, practice and application, this course covers case studies from today`s noted  more...

The Impact of Micro and Macro Cultures in a Global Economy This course will examine the dimensions of culture and its impact in today ™s global business environment. This course looks at the processes and strategies of what culture is, what role culture plays, the growth of sub-cultures and the multi-dimensional role of leadership. Textbook will be: "Organizational Culture and Leadership", Schein, Edgar H., 2nd Edition, 1992, Jossey-Bass Inc.  more...

Productivity Management & Leadership Success Training Program This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously.  more...

Career Assessment Profile A Trump U Course- Do you know what you are best suited to do? So much of our success depends on matching what we do with what we do best. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course  more...

Entrepreneur Assessment Profile A Trump U Course- Have you ever wanted to strike out on your own in business and wondered if you have what it takes? The Entrepreneur Profile indicates your potential for satisfaction and success as an entrepreneur. The online assessment tells you if you are ready to make the leap, and points to the areas you need to work on to increase the likelihood of success. Students may complete this course  more...

Leadership Assessment Profile A Trump U Course- Do you have the personality and style to be a leader? The Leadership Profile indicates your potential to handle the challenges of responsibility. Your online assessment tells you if you are likely to achieve what you want, and points to the areas you need to work on to increase the likelihood of success.Students may complete this course within a reasonable period of time. Contact  more...

Basics of Organizational Communication ...d listening. User is given 1 year access to this course. Organizational Communications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training  more...

Business Ethics Conduct Policy Statements ...have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner what is required." Business Ethics It is  more...

Listening Skills for the Workplace ...quires of Schools (1991) Ineffective listening throughout organizational structures results in low morale, high absenteeism and turnover, low productivity, lack of upward communication, and ineffective horizontal communication. (Brownell, 1994) Employee listening ability has a definite impact on their productivity. (Papa & Glen, 1988) 46% of those who quit their jobs did so because they felt  more...

Productivity Management & Leadership Success Training Program ... how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high turnover, and poor  more...

Success Strategies Training Program for Management & Leadership ...for managers and leaders. In this process, the success of organizational managers and leaders is designed to be incorporated in all organizational levels. Specific, proven strategies for success are gathered from some of the world?s best executives and professionals. The strategies are based on a success pyramid method of working the basics first, and then climbing to the top. Get the most out  more...

Teams Management - Managing Team Conflict ...oncern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Teams Management - Managing Team Conflict This course will teach you how to manage team  more...

Practical Grant Writing I with Mentor ...he skills necessary to identify potential funders, gather organizational information, create a budget, write a proposal, and develop a complete package for a grant submission. By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work on, they can create a mock application based on a standard format. A  more...

Practical Grant Writing II with Instructor ...he skills necessary to identify potential funders, gather organizational information, create a budget, write a proposal, and develop a complete package for a grant submission. By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work on, they can create a mock application based on a standard format. A  more...

Certificate in Professional Technical Communication ... broad set of skills that will benefit every project. The organizational skills required for a user guide, the attention to client guidelines required for a proposal, and the ability to weave in examples and interviews required for a technical magazine article can carry over into other types of writing. Your proposals will be more organized, your articles more aware of the audience?s  more...

Microsoft Office 2000 - Advanced Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks  more...

Microsoft Office 2000 - Beginning Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks  more...

Managing Cross-Functions Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of  more...

Managing Managers ...organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's strategy is translated into  more...

Managing Upward Relationships ... that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and  more...

Hiring Temporary Contingent Employees ...ed specific expertise or specialized skills to achieve an organizational goal? Perhaps you need to hire temporary employees. This course will help you determine whether to hire temporary employees or nonemployees (independent contractors). You will discover many important factors about how temporary workers are different from core employees - in terms of recruiting, hiring and training. By  more...

Process Management Skills ...be efficient as a manager, you have to develop a suite of organizational skills including time management, performance management, and stress management.This course will help you develop your skills at organizing and scheduling activities such as meetings, client conferences, and personnel reviews. Process Management Skills will also assist you in setting goals and accomplishing tasks in less  more...

The Role of Critical Thinking in Organizations ...organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention  more...

Developing Fundamental Critical Thinking Skills ...ritical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an array of critical skills that can help you improve your information processing and delivery agility. You also will learn how  more...

Organizational Scope of Critical Thinking "In any complex environment systems are necessary, but they must serve an organization rather than become its masters." This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid  more...

Views on Organizational Change The way that you respond to your new job role, new responsibilities, or fresh procedures is unique to you. The way that you react to change is intensely personal. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of  more...

Preparing for Change When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...

Communication during Organizational Change ... how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also equips you with the communication strategies needed to enable you to  more...

Handling Organizational Change Simulation ...ould be difficult for you. Your task is to deal with this organizational change by managing your own reactions and applying appropriate behaviors. How you respond to, as well as influence, the change process will be key to determining whether the change is beneficial or detrimental to your position in the new organizational structure. This simulation is based on the SkillSoft series "Handling  more...

Lean Value ...opose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean transformation for your own business and look through the lean manufacturing lens to redefine product value. Then in Lesson 2 you'll learn about  more...

Lean Techniques Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to  more...

Lean Strategies You may have all the proper ingredients, but that doesn't necessarily mean that you can make the ultimate dish, especially if you are creating it for the first time. Adding the right amount of each ingredient in the proper sequence with specific techniques improves your chances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for  more...

The Fundamentals of Supply Chain Management History tells us we can no longer do "business as usual." Whether you call it a revolution or an evolution, how you manage your supply chain will affect your level of success. This course will teach you the basics of supply chain management (SCM). You will learn about the evolution of SCM, collaboration within the supply chain, and the effects the system has on an organization. You will be able to  more...

Building a Healthy System ...organizational system healthier? What does a healthy system consist of? Every person in an organization is part of a system. By examining the beliefs and assumptions of all team members, as well as their personal visions, you'll discover the most profound leverage of the entire system. Change a belief, and you change an entire system. Combine that with a common vision, and you have the makings  more...

Redesigning Your Organization Part I How do you implement systems thinking? How do you take what you've learned in theory and apply it to your organization? This course will walk you step by step through a planning process of designing an organizational system. You'll learn how to design your ideal organization, how to implement the design, and how to incorporate the learning of the new system so the entire team involved becomes a  more...

Operational and Organizational Security To present the key issues and policy requirements for organizational and operational security  more...

Essential Sills for Administrative Support Professionals Simulation ...re an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution skills. Without such skills, the administrative support professional risks both his or her success and the success of his or her boss. The simulation Essential Skills for Administrative Support Professionals is designed to provide participants with the opportunity to  more...

CISSP Domain Information Security and Risk Management To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

Supervisor Manager Sexual Harassment Awareness ...strate its commitment to a fair, responsible, and healthy organizational environment, free from harassment and intimidation. California law requires that the learner must spend two hours on this course. Under California law, managers and supervisors are required to undertake two hours of training on sexual harassment and employers must maintain records indicating such. This course is designed  more...

Standard Business Etiquette ...and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of a dozen cubicles? How should you address your peers and superiors, and what's the proper  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ... an e-learning solution, the need to link the strategy to organizational business goals, and pointers that direct translating the strategy into an action plan. Learn To To identify ways in which an organization's human assets contribute to its competitive advantage. To identify key aspects of e-learning. To  more...

E-Learning Essentials Part 2 Marketing Your Solution ...hin an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an organization that need to be understood and brought on board for an effective marketing  more...

Brand Management Integrated Marketing ...r managing both financial and market resources as well as organizational structures. By applying the information in this program, you will be able to integrate a brand within your company, convey brand identity through appropriate channels, and manage your resources effectively. Learn To Identify the benefits of integrated branding.  more...

Managing Business Risk Developing a Risk Management Plan ...you for a new position they are creating: the Director of Organizational Risk Management. In this position, you would design a risk management program. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the responsibilities of a risk manager, and risk management models that could guide Parmelle a a s risk management program.  more...

Managing Business Risk Risk Assessment Control ...hin organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan. Identify the methods for measuring risk. Identify the components of risk evaluation. Identify the categories of physical  more...

Managing Business Risk Financing Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories  more...

NetWare 5 Advanced Administration - Part 4 ...ve rights to a trustee. Perform the steps to prevent an organizational role object from inheriting Supervisor rights to a file system. Perform the steps to prevent a user object from inheriting rights to the file system. Identify the rights assignments required for specific administrative roles. Identify the tasks performed by the enterprise NDS administrator. Identify the tasks  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...bject. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data ...o give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting. Create merchandise categories. Create  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...mentals 12749, SAP R/3 Fundamentals 13053, Retail: Organizational Structures and Master Data T otal Learning Time 6 Hour(s) Course Contents Unit 1: Sales Order Management Duration: 2 Hour(s) Introduction. The Retail Process. Basic scenario and related processes. Request for Quotation. Sales Order. Promotion Orders. Standard orders. Unit 2:  more...

SAP R 3 v4 0 Investment Management - Overview Course Overview This course deals with investment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values). L earn To: Create and editing program definitions. Create and editing program  more...

SAP R 3 v4 0 Profitability Analysis - Basics ...s of Profitability Analysis. Finding and Using CO-PA. Organizational Structures. Costing- and Account - Based PA. Data Flows in Profitability Analysis. Planning and Drilldown Reporting. Planning Scenarios. Planning Layout. Reporting. Unit 2: Basic Data of the Operating Concern Duration: 1 - 2 Hour(s) Definitions for CO-PA. Characteristics. Value Fields.  more...

SAP R 3 SD Overview and Master Data ...hin the company. Functional elements within SD. Organizational structures. External organization of sales. Internal organization of business. C ontent Emphasis Skills-Based A udience This course has been primarily designed for employees working within: management, logistics, and sales, using the modules sales support, sales, shipping, billing and Sales  more...

SAP R 3 MM Purchasing Organization and Master Data ... Principles and Organization. Purchasing in MM. Organizational Structures. Master Data. Purchase Requisition. Creating Purchase Requisitions. Processing Requisitions. Request for Quotation. Creating Requests. Processing Quotations. Evaluating Quotations. C ontent Emphasis Skills-Based A udience All personnel involved  more...

Outlook 2000 Expert User ...ed Contacts form. Save a customized Contacts form to an Organizational Forms Library. Unit 3: Working Offline and Remotely Duration: 2 Hour(s) Identify the advantages of offline folders. Identify the advantages of Remote Mail. Create an offline folder file. Copy the Global Address Book to the offline computer. Add public folders to the Favorites folder in the offline  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...rator Program. Match the objects in the Exchange Server Organizational hierarchy represented in the Administrator Program window with their functions. Match the Administrator Program command line switches with their functions. Match the different roles in an Exchange Server with their permissions. Match the customization options supported by the Administrator Program with their  more...

Exchange Server 5 5 Design Implementation - Part 1 ...nment to coexist with Exchange Server. Match the various organizational units in an Exchange Server hierarchy with their features. Identify the Windows NT security features integrated with the Exchange Server. Identify the features of the Microsoft Outlook client. Unit 2: Exchange Server Architecture Duration: 1 - 2 Hour(s) Match the core components of Exchange Server messaging  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ...ication Log by using the menu bar in Notes R5. Create an organizational unit certifier ID by using the Tools pane in Domino Administrator. Register an additional server by using the Tools pane in Domino Administrator. Configure an additional server in an existing Notes/Domino infrastructure. Configuration setup method. Identify the tasks performed to troubleshoot a specified error message  more...

Lotus Domino R5 System Admin Part 4 User Setup Configuration ... scheme for registering a user in Domino R5. Register an Organizational Unit in Domino R5 by using the Configuration tab in Domino Administrator. Enable the alternate language support by using the Configuration tab in Domino Administrator. Identify the factors to be considered before creating a user setup profile. Create a user setup profile by using the Other dialog box. Given a scenario,  more...

Diversity Managing Diversity in the Workplace ...d by Schein. Identify the four stages of individual and organizational growth to understanding and leveraging diversity. Audience: Team leaders, supervisors, and managers of people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours  more...

International Business Essentials Succeeding as a Global Manager ...inary meeting, you will need to discuss the workforce and organizational changes that will need to take place over the next few months to ensure a successful reengineering of the company. You will also need to consider the dynamics of the global workplace throughout the discussion. Unit 2: Global Management Success Factors (0.5 - 1 hour) Identify differences between a traditional manager  more...

Designing for Cisco Internetwork Solutions Part 1 ...epare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and evaluating network services and solutions within modular networks. Learn To: Distinguish between  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn To: Identify the features  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ... the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating administration, and placing and inheriting security policies. C ontent Emphasis Skills-Based A udience This course is intended for System Administrators and System Analysts. Participants  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ... the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating administration, and placing and inheriting security policies. C ontent Emphasis Skills-Based A udience This course is intended for System Administrators and System Analysts. Participants  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...bject. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...post office. Build a GroupWise system modeled after the organizational structure of the company by adding a second post office. C ontent Emphasis Skills-Based A udience System Administrators who are responsible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience with NetWare  more...

Exchange 2000 Infrastructure Design--Part 1 ...he course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server. These decisions are based on an analysis of the organization's business structure and operations. This course deals with assessing your users' needs and your network needs. The network topology has an  more...

Organizational Behavior Series The Organizational Behavior Series includes the following courses: Organizational Behavior: Organizational Dynamics for Individuals Organizational Behavior: Organizational Group Dynamics Organizational Behavior: The Organizational System To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Crisis Management Series The Organizational Crisis Management Series includes the following courses: Organizational Crisis Management: Anticipating & Planning for Crises Organizational Crisis Management: Managing a Crisis Organizational Crisis Management: Resolving Crises in Organizations To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Communication Series The Organizational Communication Series includes the following courses: Organizational Communication: The Fundamentals Organizational Communication: Communicating in the Workplace Organizational Communication: Managing Communication To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Goal Setting Series The Goal Setting Series includes the following courses: Goal Setting: Reaching Individual Goals Goal Setting: Goal Setting Tools for Managers Goal Setting: Organizational Goal Setting To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Learning Series The Organizational Learning Series includes the following courses: Organizational Learning: Developing a Knowledge Management System Organizational Learning: Transferring Knowledge within an Organization Organizational Learning: Deploying a Knowledge Management System To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

EnjoySAP Features Functions ...earn how to use the R/3 System. Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English, French Total Learning Time 3 to 4 hours 13471  more...

EnjoySAP What s New in Release 4 6 ...earn how to use the R/3 System. Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English Total Learning Time 3 to 4 hours 13472 Objectives  more...

SAP R 3 Workflow Architecture ...SAP Business Workflow. a Process Layer. a Organizational Layer. a Business Object Layer. Audience The course is aimed at the following target groups: Employees of the relevant departments Employees in Development Employees in R/3 Basis It is assumed that course 11166 SAP Fundamentals and course 12272 Working with SAP R/3 are known. Deployment Options Internet /  more...

SAP R 3 PP Program Planning MP MRP ... their use in calculating planned costs; define the basic organizational units in Production Planning; define routing, operations and work centers and their inter-relationships as well as identify the different points of integration of the Production Planning module within SAP. Learn To: o Features and Strategies in MP. o Planning Strategies. o Selected Features of MP. o Long-term  more...

mySAP com - Overview ...how to use the R/3 System , and members of project teams (organizational and conceptual phases). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English Total Learning Time 3 to 4 hours 13740 Objectives Unit 1: mySAP.com Basics 1.5 - 2 hours o Overview: - Why mySAP.com?  more...

SAP R 3 v4 6 Purchaser ...tem, Procurement employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options CD-ROM Multi-Learner, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, InterNETg, All In One, NLO Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total  more...

SAP R 3 v4 6 Shipping Employee ..., and other shipping employees, Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options CD-ROM Multi-Learner, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, InterNETg, All In One, NLO Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English  more...

SAP R 3 v4 6 AR Accountant ...emphasis on AR Accountants, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 4.5 to 6 hours 13831 Objectives Unit 1: Getting  more...

SAP R 3 v4 6 AP Accountant ...emphasis on AP Accountants, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total Learning Time 4.5 to 6 hours 13832 Objectives Unit 1:  more...

SAP R 3 v4 6 Financial Accountant ...ncial Department employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 4 to 6 hours 13833 Objectives Unit 1: Getting Started  more...

SAP R 3 v4 6 Cost Center Accountant ...tem, controlling employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English Total Learning Time 4 to 6 hours 13834 Objectives  more...

SAP R 3 v4 6 SD Custromer Service Representative ... and other sales employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in this course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English Total Learning Time 4 to 6 hours 13835 Objectives  more...

Customer Relationship Management CRM ...eed to learn how to use SAP CRM Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English, German Total Learning Time 3 to 4 hours 13996  more...

SAP R 3 Business Info Warehouse BW - Config Overview ...Business Information Warehouse, members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 13997  more...

SAP R 3 Business Info Warehouse BW - Config Advanced ...ness Information Warehouse, and members of project teams (organizational and conceptual phases). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 13998 Objectives Unit 1: Data Extraction 2 - 3 hours o OLTP  more...

SAP Strategic Enterprise Management SEM ...trategic Enterprise Management, members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 13999  more...

SAP Advanced Planner Optimizer APO Overview ...o learn how to use SAP APO, and members of project teams (organizational and conceptual phases). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.50 CEUs Language Options American English, German Total Learning Time 4 to 6 hours 14000 Objectives Unit 1: Supply Chain Management and SAP APO 2 - 3  more...

mySAP com Workplace Overview ...to use mySAP.com Workplace, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total Learning Time 5 to 6 hours 14001 Objectives Unit 1:  more...

Defining Microsoft NET Solution Architectures Part 1 ... To identify features of common organizational structure types. To identify considerations for analyzing industry positions, personnel, and regulations. To identify features of use cases. To identify guidelines for creating usage scenarios. To identify  more...

Organizational Skills Managing Information ...Organizational Skills: Managing Information, managers and employees learn how to assimilate and make the best use of the stream of information that flows through their work environment on a daily basis. They explore ways to process, retain, prioritize, and preserve messages and data that are key to their productivity and effectiveness. Learn To Appropriately  more...

Organizational Skills Time Management ...op the skills you need to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. Learn To Understand the importance of time management. Recognize the myths of time management.  more...

Stress Management Fundamentals for Managers ... appropriate action to reduce the effects of stress on an organizational level. Learn To: Understand the importance of addressing stress management in the workplace and balancing your own stress management needs with those of your employees. Understand the causes and symptoms of employee stress and learn strategies for managing stress within the organization. Learn how your  more...

Creativity Innovation Thinking Creatively ...creativity. Avoid personal and organizational factors that block creativity. Foster a climate of creativity. Develop creativity in different management functions. Audience This course is for managers and employees who want to improve their creative thinking. Deployment Options e-Learning Accreditation  more...

WordPerfect Office 11 Presentations 11 The WordPerfect Office 11 - Presentations 11 course introduces the capabilities of Presentations to create slide shows. The course teaches how to create presentations and to insert text, shapes, graphics, Clipart, and charts. Slide show effects, such as slide transitions, are also taught. Finally, the learner is taught how to edit and play slide shows, as well as how to print presentations.  more...

Windows 2000 Implementing Security Part 3 In this course, participants learn about Public Key Infrastructure (PKI) and certificates. Encrypting File System (EFS) is also covered. Finally, the learner is guided through the process of extending the network to partners and how to manage partner accounts. Learn To: • To match components of Public Key Infrastructure (PKI) with their descriptions.  more...

Lotus Domino 6 for Release 5 Administrators Part 1 ...ertificate Authority (CA). o To register a second-level organizational unit (OU). o To identify steps for migrating a second-level organizational unit (OU) certifier to the Certificate Authority (CA) process. o To identify features of Domino 6 policies for policy-based management. o To identify features of a policy settings document. o To create an organizational policy. Audience  more...

Interpersonal Communication Effective Communication ... Reduce verbal and non-verbal interference Improve organizational communication. Audience This course is for managers and employees who want to improve their communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...ulture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To Recognize dimensions  more...

Organizational Communication The Fundamentals ...Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...

Organizational Communication Communicating in the Workplace ...Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...

Organizational Communication Managing Communication ...Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...

Recruiting Retention Keeping Your Good Employees ...ing Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention.  more...

360-Degree Feedback Max the Benefits of 360-Degree Feedback ...ort employee development. It also covers how to reinforce organizational goals in 360-degree feedback and when to provide coaching, mentoring, and leadership development to employees. Learn To Identify the guidelines for ensuring that a 360-degree feedback program meets its organizational goals. Help a poor performer meet his or her  more...

Leadership Development Delegation ... delegator and then use the delegation process to achieve organizational success. This program will help you use delegation to achieve greater results that will benefit everyone in your organization. Learn To Identify a delegator's responsibilities. Identify who is best suited to be a delegate. Motivate a  more...

Leadership Development Motivation In Leadership Development: Motivation, you will develop the skills needed to enhance employee and team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation.  more...

Managerial Leadership Creating a Vision ...rship: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision, basic steps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for setting goals  more...

Business Problem Solving Problem Solving Fundamentals ...s such a strong need for effective problem solving at the organizational level. In addition, he will help you determine how best to understand a particular problem and the steps you need to take in order to solve it. Unit 2: The Effects of Problem Solving (0.5 - 1 hour) Identify the elements of an effective solution. Select an effective  more...

Six Sigma Managing Six Sigma Projects ... Identify roles required for successful organizational change. Identify the advantages of the statistical approach to design of experiment (DOE). Identify the benefits of failure mode and effects analysis (FMEA). Identify leadership challenges in Six Sigma. Identify  more...

Goal Setting Organizational Goal Setting ...Organizational Goal Setting,'' you will learn how to set goals with teams. You will also learn how to set goals for an organization through the use of organizational objectives, statements of values, and vision and mission statements. In addition, you will learn how to implement strategic goals in your workplace. Learn To Help a team develop and implement an  more...

Value Chain Management Elements of the Value Chain ...he key features of value chain management and the various organizational activities that add value to a company a a s product or service. This course details the key components of successful products or services, the importance and benefits of customer loyalty, and customization. This course teaches how collaboration, delivery, production, and outsourcing change the scope of a business and  more...

Change Management Managing Change ... is for managers responsible for helping employees handle organizational changes. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options French, UK English, Japanese Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Change Management Adapting to Change ...ange develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process, enabling them to understand their own-and others'-needs and responses at each phase. Learn To Distinguish between change and transition. Understand the factors that affect their own  more...

Total Quality Management Fundamentals ...e cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution. Learn To Recognize how Total Quality Management differs from traditional management practices. Recognize elements of a quality cost reporting system. Identify elements of  more...

Business Ethics Organizational Ethics ...Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate the  more...

Managing High Performers Creating a Retention Strategy ...gy by creating an awareness of the importance of managing organizational talent and by teaching strategies for retaining this talent. Learn To The importance of training and career management. How to motivate and compensate high performers. How to retain high performers. Audience The audience for this  more...

Organizational Crisis Mgmt Anticipating Planning for Crises ...Organizational Crisis Management, noting the special need for crisis management in today a a s world. The vital importance to an organization of having a crisis management plan in place is emphasized. The course then covers planning for crises, for example, how to assess your organization's level of preparation and how to forecast potential crisis situations. Factors that need to be managed  more...

Organizational Crisis Mgmt Managing a Crisis This course focuses on management during and after a crisis. It starts by covering challenges presented by crises, the importance of crisis recognition, and immediate management strategies on sudden crisis outbreak. It then moves on to management of information, decision-making, and managing with regard to legal issues. The final section covers guidelines for managing specific crisis types, for  more...

Organizational Crisis Mgmt Resolving Crises in Organizations This course underlines the vital importance of effective and controlled communications. Guidelines are presented on handling calls, controlling the communication flow, messages and audiences, and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders, giving particular attention to employees. The final section covers communication with the media,  more...

Project Management Project Scheduling Budgeting ... CPM scheduling. Identify the organizational financial issues that can affect project costs. Identify the actions that can help you make the most of available funds. Audience Managers, supervisors, and team leaders who have to manage projects and want to learn the basic principles needed to schedule and budget a project. Deployment  more...

Project Management Project Management Framework ...ses and influences on the project life cycle. Identify organizational influences on projects and project management. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional  more...

Project Management Human Resource Management ...ociated with project management. Identify the forms of organizational structure. Unit 2: Planning the Team Identify the factors that should be considered during human resource planning. Identify the inputs associated with human resource planning. Identify the tools and techniques associated with human resource planning. Identify the outputs associated with human resource  more...

Team Conflict Resolving Team Conflict ...e workplace. Differentiate between organizational and interpersonal sources of team conflict. Identify conflict resolution styles. Identify signs of conflict. Approach team conflict by following the correct guidelines. Simulation Overview: In this simulation,  more...

Organizational Learning Developing a Knowledge Mgmt System ...Organizational Learning: Developing a Knowledge Management System, you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management  more...

Organizational Learning Transferring Knowledge within an Org ...Organizational Learning: Transferring Knowledge within an Organization, you will learn to use management tools and identify challenges encountered when using technology for knowledge transfer. You will also learn how to encourage knowledge transfer through employee empowerment and incentives, as well as how to address and overcome transfer reluctance. Learn To  more...

Organizational Learning Deploying a Knowledge Mgmt System ...Organizational Learning: Deploying a Knowledge Management System offers the student an overview of information needed to conduct a pilot project and covers processes for deploying and monitoring knowledge management systems. The program includes the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ... correct hierarchical name for a specified user, given an organizational structure. Identify the strategies to be followed while specifying hierarchical names. Identify the advantages of using certificates. Identify the hardware considerations that will affect a rollout plan. Identify the software considerations that affect a rollout plan. Identify the user considerations that affect a  more...

SAP R 3 4 6 CO Profitability Analysis The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 a a s fundamental features; explaining how to log on to the system as well as  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis Skills-Based A udience It is recommend that before taking this series, students should have completed courses 72410 - 72412, Microsoft Windows 2000:  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis Skills-Based A udience It is recommend that before taking this series, students should have completed courses 72410 - 72412, Microsoft Windows 2000:  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 3 ...Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create a group policy by using the Active Directory Users and Computers console. o Configure RRAS by using  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 3 ...Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create a group policy by using the Active Directory Users and Computers console. o Configure RRAS by using  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas  more...

Business Ethics Series The Business Ethics Series includes the following courses: Business Ethics: Ethical Decision Making Business Ethics: Managerial Business Ethics Business Ethics: Organizational Ethics To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Organizational Skills Series The Organizational Skills Series includes the following courses: Organizational Skills: Managing Information Organizational Skills: Time Management To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Achieving Success Without Authority Focusing on Results ...eople. Identify three areas of organizational influence. Differentiate between the roles of leadership and power in influencing people. Identify useful questions to help determine the effectiveness of your leadership. Identify guidelines for enhancing performance.  more...

SAP R 3 QM in Procurement ...the QM component of R/3 System; members of project teams (organizational and conceptual phases) for QM implementation. All employees working in this area. There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English  more...

SAP R 3 QM Master Data Analysis ...the QM component of R/3 System; members of project teams (organizational and conceptual phases) for QM implementation. All employees working in this area. There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK English Total  more...

SAP R 3 Structure Operation ...introduced to R/3 as an integrated system, as well as its organizational structure, and components. The trainee will also be shown how to customize the R/3 System. Learn To: o Structure of the SAP R/3 System. o The R/3 System. o R/3 System Architecture. o How the R/3 System Works. o Integration. o Enterprise Structure. o R/3 Components. o Customizing the R/3 System. Audience  more...

SAP R 3 Application Industry Solutions Case Study ...Practice. o Business Case. o Company Description. o Organizational Structures. o Business Processes. Audience This course is intended for employees who need to learn how to use the R/3 System; members of project teams (organizational and conceptual phases). All employees who are interested in learning more about the concepts behind the R/3 System. There are no prerequisites required  more...

Defining Microsoft NET Solution Architectures Part 1 ... To identify features of common organizational structure types. To identify considerations for analyzing industry positions, personnel, and regulations. To identify features of use cases. To identify guidelines for creating usage scenarios. To identify  more...

E-Business Part 6 Working with Employees ...ation. a Identify the benefits of an intranet for organizational decision-making. a Identify the benefits of an intranet for departments within an organization. a Identify the role of knowledge management applications in the development of business strategies. a Identify features of knowledge management. a Identify ways knowledge management uses  more...

Advanced Business Comm Enhancing the Comm Message ...ut the effective management and communication in times of organizational crises. Learn To To identify guidelines for writing effective e-mail messages. To identify guidelines for writing effective negative messages. To identify guidelines for writing persuasive messages. To identify guidelines for communicating with people of other cultures. To identify considerations  more...

Managerial Leadership Leading Through Change ...oyees need in order to understand the need for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems encountered during change. In addition, this program discusses the phases of workplace grief and common sources of stress during times of organizational change. Learn To  more...

Frontline Leadership Preparing to Lead ...w the process for adapting your employees to the learning organizational style. Identify the roles of leadership. Select traits of a leader in the LEADERSHIP acronym. Communicate effectively with the employee. Model LEADERSHIP traits. Identify the skills a  more...

Motivation Empowering to Increase Motivation ...fits of empowerment. Overcome organizational barriers to empowerment. Sequence the steps managers can take to overcome employee barriers to empowerment. Select the three elements employees need to know to be empowered. Identify actions you should take when an employee makes a mistake.  more...

Executive Level Leadership Becoming an Executive Leader ...his program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of developing a personal leadership plan and how such a plan benefits an organization, its leaders, and individuals. Learn To Identify the  more...

Executive Level Leadership Change The Executive Leader ...nicate with employees. Define organizational culture. Identify how a given situation can provide insight to an organization's culture. Identify barriers to change. Use guidelines to control damage during the change process. Identify the guidelines for  more...

Mentoring Implementing a Formal Mentoring Program ... competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop, implement, and evaluate the success of a mentoring program. It also covers steps for selecting mentors and mentees, steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To  more...

Organizational Behavior Organizational Dynamics for Individuals ...Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid  more...

Organizational Behavior Organizational Group Dynamics ...Organizational Behavior: Organizational Group Dynamics defines groups and teams and explains processes for decision making and managing conflict within the organization. It also covers the communication styles and channels used by members of an organization. Learn To Sequence the stages of group development. Sequence the steps for  more...