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The Impact of Micro and Macro Cultures in a Global Economy on-line e-learning cbt (computer based)study at homecourseware This course will examine the dimensions of culture and its impact in today s global business environment. This course looks at the processes and strategies of what culture is, what role culture plays, the growth of sub-cultures and the multi-dimensional role of leadership. Textbook will be: "Organizational Culture and Leadership", Schein, Edgar H., 2nd Edition, 1992, Jossey-Bass Inc.  more...
From 123-CBT Computer Based Training
Finding Your Life Balance on-line e-learning cbt (computer based) You fill your life with many activities and it is difficult to get the balance between those activities right. But getting the balance right gives a tremendous payback. You feel fulfilled. You are in harmony with yourself and your world. Which is good for you, and also impacts positively on your family, friends, and co-workers. The first step towards a possible adjustment of your life balance is  more...
Understanding Organizational Ethics on-line e-learning cbt (computer based) ... culture evolves from the values of its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to recognize ethical patterns and practices in an organization,  more...
Organizational Culture and Leadership on-line e-learning cbt (computer based) ...organizational culture? How would you describe your company's culture? How is leadership related to culture? In this course, you'll explore the concepts related to organizational culture, and learn how the different cultures relate to leadership. You'll learn about the dynamics of cultural change and how you, as a leader, can influence the direction of your organization's culture. The course  more...
Creativity Innovation Thinking Creatively on-line e-learning cbt (computer based)cd rom In Creativity and Innovation: Thinking Creatively, you will learn to meet the demands of creative thinking in the workplace. This program will help you develop your creative thinking skills and allow you to practice using the creative thinking process. Learn To Identify the stages of the creative process. Recognize techniques that will  more...
Advanced Interpersonal Communication Comm to Build a Positive Culture on-line e-learning cbt (computer based)cd rom ...ulture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this program. Learn To Recognize dimensions  more...
Total Quality Management Fundamentals on-line e-learning cbt (computer based)cd rom ... Identify elements of a Total Quality Management organizational culture. Identify steps for assessing your organization a a s tactics. Recognize roles of the quality leader. Audience This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. Deployment Options  more...
Executive Level Leadership Change The Executive Leader on-line e-learning cbt (computer based)cd rom ...nicate with employees. Define organizational culture. Identify how a given situation can provide insight to an organization's culture. Identify barriers to change. Use guidelines to control damage during the change process. Identify the guidelines for  more...
Organizational Behavior The Organizational System on-line e-learning cbt (computer based)cd rom Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Learn To • Identify the elements of structure that affect organizational  more...
Managing Generations in the Workplace Understanding the Generations on-line e-learning cbt (computer based)cd rom ...rations. Identify features of organizational culture. Identify how personal value systems affect organizations. Distinguish between facts and myths about the Builder generation. Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment Options e-Learning  more...
From Serebra Learning Corporation
The Client-Consultant Relationship on-line e-learning cbt (computer based) Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...
Communicating a Shared Vision on-line e-learning cbt (computer based) If you can dream it, you can do it. Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing and  more...
Advanced Interpersonal Communication: Communicating to Build a Positive Culture on-line e-learning cbt (computer based) Advanced Interpersonal Communication: Communicating to Build a Positive Culture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this  more...
From Quantum Results Corporation
Customer Service Development on-line e-learning cbt (computer based)study at homeself directedbook Do you know that according to a survey made by different institutions including the American Society of Quality: -68 of customers turned away by an attitude of indifference on part of service provider. -It cost more than 5 or 6 times to attract a new customer rather than to keep an existing one. -Happy customers will tell to 4 or 5 others of their positive experience however dissatisfied  more...
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