From Serebra Learning Corporation
Project Management: Scope 


In
Project Management:
Scope, project managers learn about the importance of project scope in managing the project management process. They learn how to develop a project charter and write the scope statement for a project. In addition, they learn how to develop, organize, and use a work breakdown structure (
WBS).
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The Professional Teller: Working with Money 


The
Professional Teller:
Working with
Money offers the student an overview of the various features of money, the different forms of currency, and how money is packaged. The program also covers how to handle money by using the processes for paying and receiving cash. In addition, the program instructs the student how to organize and secure a drawer, as well as how to distinguish between real and
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Microsoft Word 2000 Fundamentals 
This course provides participants with the fundamental skills to use
Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and insert text in a
Word document; format text in a document; send and save files in Word; and manage and organize documents.
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Microsoft Outlook 2000 Proficient User 
This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries.
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Internet Basics 
The
Internet represents the transformation and evolution of the information age. It has emerged as a powerful tool for communication and information sharing, that is making a major impact on people all over the globe. In other words, the Internet is an information super-highway that has compressed the world into a cyber colony. This, in turn, has revolutionized the way people interact with each
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Building CDs and DVDs with Microsoft Windows Vista 
...r. In this course, the learners will learn how to import, organize, edit, and share their photos and videos using
Windows Photo Gallery. The course also covers how to organize and share digital media, such as music, pictures, videos, and playlists, using
Windows Media Player. Additionally, the course familiarizes the learner with
Windows Vista multimedia feature, such as high-end music,
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Functions of IT Project Management 
William
Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them."
Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better
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Presenting to Succeed 
There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a
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Managing in a Global Business Environment 
...organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in this ever-changing environment the manager must now attract, retain, and promote a diverse workforce. This course seeks to provide a systematic understanding of how to manage change in a global business context. The target for this path is senior
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Effective Interviewing 
The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview
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Managing Yourself and Those Around You 
Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Using Effective Business Communication 
Someone walks into your office and tells you that the ten important packages you couriered have safely arrived in
Albany,
New York. Unfortunately, they were supposed to go to Albany,
Georgia. This is an announcement no one wants to hear. This course is designed to help you use effective business communication as an effective administrative support professional. Learn about etiquette in the
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Administrative Functions 
Administrative support professionals are the central nervous systems of an office. Their responsibilities are numerous and vital to the operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you
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Probability and Statistics 
The
Measure step of the
DMAIC system used in
Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black
Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the
Central Limit Theorem and inferential statistics to interpret
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Quality Management Quality Management Tools 
...oblem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams,
Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Managers, supervisors, or team leaders who
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Evaluating Brand Effectiveness 
Your company spends a lot of time and energy creating and building brand name products. From the most memorable name, to the most enticing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.
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Steps for Successful ISO Registration 
...ts. This course discusses the necessary steps required to organize for
ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected. Preparing for registration involves creating four levels of documentation beginning with the quality manual, identifying areas that require improvement, and
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Introduction to Product Management 
Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically,
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Web Writing Concepts 
The
Web Writing Concepts course covers the fundamentals of
Web writing, and design and navigation issues. It describes the writing and reviewing guidelines, and covers different types of Web writing, such as corporate and educational. This course is designed for users who want to write for the Web.
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The Iterative Process in User-Centered Design 
To design usability tests and surveys, organize focus groups, and analyze feedback and implement findings for improving product design This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
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OS 390 ISPF Dialog Management Services 
The OS/
390 ISPF Dialog Management Services course introduces dialog development in Information System Productivity Facility (
ISPF). It describes how to organize a dialog, code the panels, use variables to pass information between the dialog and the underlying function, store the information in a table, and write a sequential output file. This course is written to OS/390 2.x. This course is
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Microsoft Office OneNote 2003 
This course will introduce
Microsoft Office OneNote 2003 and cover its features, including organizing notes, side notes, note flags, and customizing stationery. A computer user who has some computer experience and has an interest in using Microsoft Office OneNote 2003 to organize their work.
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Getting Started with MS Word 2007 
This course covers important features and components of the
Word 2007 interface. It also teaches the procedures of creating new documents, formatting text, and using different views to customize the display of documents. Additionally, the course teaches how to format paragraphs to enhance readability, create lists to organize text, and use styles to quickly format documents. Users who desire to
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Microsoft Word 97 Advanced 
This highly interactive
CBT contains six units that cover advanced
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 97, students learn how to work with larger documents and collaborate with others working on the same document, arrange text and text objects, create and modify charts and forms, and customize the Word environment. Performance-based
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Microsoft Outlook 98 Basic 
The
Microsoft Outlook 98 Basic course introduces you to the basic features of
Microsoft Outlook98, which is an integrated information management program that helps you communicate with others and organize your personal and business information. As you work through each unit in the course, you will learn how to create and send electronic mail (also called e-mail), respond to e-mail messages,
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Microsoft Outlook 98 Advanced 


The
Microsoft Outlook 98 Advanced course introduces you to additional features of
Outlook, which are not covered in the
Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an
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Advanced Features of FrontPage 2002 
...rse teaches users to add special effects to
Web pages and organize a Web site using various Web components. It also teaches users to add multimedia to a Web site. Additionally, the course explains the process of integrating code, such as
JavaScript scripts and
ActiveX controls, to Web pages. It also describes the basic concepts related to publishing and maintaining Web sites. Users who want to
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Microsoft Access 2000 Advanced 
This highly interactive
CBT contains five units that cover advanced
Access 2000 skills. Through step by step instruction with realistic simulation, students learn how to manage objects, create macros, graphical reports, understand modules, and maintain a database. People wishing to learn the advanced features of Access 2000.
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Paint Shop Photo Album 5 
This course will provide users with an overview of the features of
Paint Shop Photo Album and how to import photos from a camera, card reader, and scanner. In addition, this course will also cover methods to organize, protect, fix, and enhance photos. Finally, the course will cover how to create a project using photos and methods to share your photos. This course is intended for computer users who
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ECDL ICDL 4 Module 5 Database - Access 2003 Queries and Reports 
To outline the processes for creating and modifying queries and reports. Note: the exercise items included with this
ECDL-approved training are not
ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using
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Adobe InDesign CS2 Beyond the Basics 
...is course, you will learn how to add pages to a document, organize pages in a document, and create and apply master pages. You will also learn how to combine documents into a book and to create
Table of
Contents (
TOCs) and indexes. In addition, you will learn how to preflight and package a document, about the print options available in
InDesign, and how to export a document to the
PDF format.
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Microsoft Windows 98 for End-Users Brief 
...screen and running programs. Window 98 helps you save and organize results of your work (such as a resume or a list of addresses) as files. Windows 98 also coordinates the flow of information among the programs printers storage devices and other components of your computer system. The units in this course will intorduce you to the basic skills that you can use in all
Windows programs as well as
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SQL Server 7.0 Management Part III 
...database and identifies the components to use in order to organize and access a
SQL Server database. It describes the advanced programmatic features of the
SQL language which can be used to extend the functionality of SQL stored procedures.Additionally this course examines the functions of a SQL cursor including how to navigate a result set using a cursor. It describes different types of
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MS Office 2000: Outlook for Experts I 


The course teaches the student to customize the
Outlook interface and set user-preferences. The student will look at scheduling meetings, learn to create, assign and track tasks. This course will organize contacts and communicate with contacts.
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MS Office 2000: Word for Experts I 


This course teaches the student how to organize
Word documents using features such as table of contents, cross-referencing, and indexes. The course also teaches the student how to modify and protect documents.
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International Business Essentials: Succeeding as a Global Manager 
... Global
Manager offers students an overall view of how to organize the global enterprise how to recognize global management success factors and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market how to accomplish successful internationalization and how to solve problems and motivate across cultures. Additionally students learn
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Competitive Intelligence: Researching Online 
Competitive
Intelligence:
Researching Online offers the student an overview about the
Internet online technology and collecting information online. The program covers in detail guidelines for using the Internet differences between free and commercial online sources and ways to track new information automatically. It also covers the steps for developing a search strategy commands for using search
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Lotus Notes R5: Collecting and Organizing Information 
This course provides participants with the fundamental skills to use
Lotus Notes R5 on a daily basis in their workplace. At the completion of this course students will learn how to identify the different application types in
Lotus Notes the features provided for Lotus Notes mails and the features of
Notes replication; use Notes workspace to perform common tasks; create and enhance documents using
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Lotus Notes R5: Messaging and Working Remotely 
This course provides participants with the skills necessary to use
Lotus Notes R5 on a daily basis in their workplace. At the completion of this course students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas replicate mail and set up a machine for replication.
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Lotus Approach 97 Fundamentals 
This course is intended for end users who want a fundamental understanding of the features and functionality of
Lotus Approach 97 to create and modify a database; use forms; view and organize information; analyze data; create sub forms; produce and print reports; and utilize the
Internet capabilities.
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Adding Functionality to Web Pages using Dreamweaver 3.0 
...jective of a web site is to provide information. You must organize the web site content such that visitors can locate the relevant information quickly and efficiently. While working with web pages you might need to organize the information in the form of hyperlinked navigation menus. Navigation menus provide hyperlinked text or graphics as navigation options which enable users to select a topic
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