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From Online Training Directory
Recognizing Employee Performance
...r successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE)
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...r successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE)
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From Serebra Learning Corporation
Managing People : When to Coach
If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You'll find out how to spot coaching opportunities and decide when coaching
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If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You'll find out how to spot coaching opportunities and decide when coaching
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The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Customer Satisfaction Analysis and Implementation
What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are
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What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are
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Customer Support Specialist Simulation
... to work the graveyard shift. Your challenge is to figure out how to handle dealing with angry, difficult, and demanding phone customers before stress gets the best of you. This simulation is based on the SkillSoft series "HDI - Customer Support Specialist" and contains links to the following courses: cust_02_a02_bs_enus and cust_02_a03_bs_enus. Individuals interested in the Help Desk
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... to work the graveyard shift. Your challenge is to figure out how to handle dealing with angry, difficult, and demanding phone customers before stress gets the best of you. This simulation is based on the SkillSoft series "HDI - Customer Support Specialist" and contains links to the following courses: cust_02_a02_bs_enus and cust_02_a03_bs_enus. Individuals interested in the Help Desk
more...
Successful Lifelong Learning
...r for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on your expectations and your own terms. In this course, you will identify your learning
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...r for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on your expectations and your own terms. In this course, you will identify your learning
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Improving Your Cross-cultural Communications
... become your greatest allies. In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication. Cross-cultural communication is often boosted by global e-communication including electronic mail, videoconferencing, and Internet conferencing. You'll look at the options available and examine the downside
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... become your greatest allies. In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of rank and respect in global communication. Cross-cultural communication is often boosted by global e-communication including electronic mail, videoconferencing, and Internet conferencing. You'll look at the options available and examine the downside
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Win2000 Professional Managing Hardware Devices
...vers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space on your hard drive, using the Disk Cleanup tool or by
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...vers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space on your hard drive, using the Disk Cleanup tool or by
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Win2000 Server Managing Hardware Devices Drivers
...vers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space on your hard drive, using the Disk Cleanup tool or by
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...vers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space on your hard drive, using the Disk Cleanup tool or by
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From JED New Media inc.
Accountability in Training
Seeking to implement successful training programs? Find out how results-based training can translate into tangible and direct improvements in performance through learner accountability. Accountability serves as a catalyst for motivating learners and trainers to achieve optimal results.
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Seeking to implement successful training programs? Find out how results-based training can translate into tangible and direct improvements in performance through learner accountability. Accountability serves as a catalyst for motivating learners and trainers to achieve optimal results.
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Basics of Network Security
The alarming escalation in security breaches constitutes a real threat for corporations. It becomes critical, then, to implement sound security measures to dramatically reduce potential losses. Find out how you, as a manager, can minimize the risks posed by internal and external threats to your business network.
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The alarming escalation in security breaches constitutes a real threat for corporations. It becomes critical, then, to implement sound security measures to dramatically reduce potential losses. Find out how you, as a manager, can minimize the risks posed by internal and external threats to your business network.
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Considering an MBA?
Thinking of applying for a Masters in Business Administration (MBA)? Make an informed decision. Gain an understanding of the potential advantages and disadvantages of the many MBA options that exist and the potential costs of programs. Find out how to effectively prepare in order to gain successful admission.
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Thinking of applying for a Masters in Business Administration (MBA)? Make an informed decision. Gain an understanding of the potential advantages and disadvantages of the many MBA options that exist and the potential costs of programs. Find out how to effectively prepare in order to gain successful admission.
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Success Through Storytelling
Rediscover the tradition of storytelling. See how leveraging this ancient craft can benefit your business in the contemporary workplace. Techniques and tips used for centuries by master story builders are still relevant in our time. Find out how you can implement these fundamental elements as successful business tools.
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Rediscover the tradition of storytelling. See how leveraging this ancient craft can benefit your business in the contemporary workplace. Techniques and tips used for centuries by master story builders are still relevant in our time. Find out how you can implement these fundamental elements as successful business tools.
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Team Building Trait Secrets V
This is the last of a collection of five JEDlets that show you how to use trait secrets to build and maintain strong and effective teams. Learn to form teams by combining traits outlined in the previous JEDlets. Find out how to mix and match teammates to maximize the productivity and the dynamism of teams.
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This is the last of a collection of five JEDlets that show you how to use trait secrets to build and maintain strong and effective teams. Learn to form teams by combining traits outlined in the previous JEDlets. Find out how to mix and match teammates to maximize the productivity and the dynamism of teams.
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Training Delivery Vehicles
Are you on a quest for new alternatives when selecting a training delivery vehicle? Are you looking to maximize learning benefits and foster productivity in your workplace? Survey available options and find out how to choose a winning combination suitable for your particular learning situation. Let your training needs drive the solution, not vice versa.
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Are you on a quest for new alternatives when selecting a training delivery vehicle? Are you looking to maximize learning benefits and foster productivity in your workplace? Survey available options and find out how to choose a winning combination suitable for your particular learning situation. Let your training needs drive the solution, not vice versa.
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Training: Delivering Under Time Constraints
To deliver training successfully, it is critical to take time constraints into consideration. Examine typical factors influencing delivery time. Find out how to monitor time, analyze possible solutions and select a suitable strategy as needed.
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To deliver training successfully, it is critical to take time constraints into consideration. Examine typical factors influencing delivery time. Find out how to monitor time, analyze possible solutions and select a suitable strategy as needed.
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Using the Internet for Research I
Novice Web users can greatly benefit from the information presented here on using the Internet to accomplish research objectives. Find out how to differentiate between Web page information sources and examine two basic search methods: search engines and directories.
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Novice Web users can greatly benefit from the information presented here on using the Internet to accomplish research objectives. Find out how to differentiate between Web page information sources and examine two basic search methods: search engines and directories.
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Where are Your Angel Investors?
Are you starting or expanding a small business? Do you require financing? Angel investors can provide you with unrivaled financial assistance and expertise, but finding these alternative investors can be overwhelming. Explore the resources available to aid in your search and find out how to use them optimally.
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Are you starting or expanding a small business? Do you require financing? Angel investors can provide you with unrivaled financial assistance and expertise, but finding these alternative investors can be overwhelming. Explore the resources available to aid in your search and find out how to use them optimally.
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Interpersonal Strategies for the Workplace
Looking to improve interpersonal relationships in your work environment? Explore three interpersonal strategies that you, as a manager, can use to improve relationships with your employees. Find out how applying these simple strategies can benefit you, your employees, and your company.
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Looking to improve interpersonal relationships in your work environment? Explore three interpersonal strategies that you, as a manager, can use to improve relationships with your employees. Find out how applying these simple strategies can benefit you, your employees, and your company.
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Nuances of Netwriting
You do not have to be a professional writer to learn how to create compelling Web site content. "Netwriting" is evolving into a new discipline. It is an invaluable skill that anyone can learn. Find out how good Web writing sells, fosters successful online business relationships, and creates Web-based credibility for your company.
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You do not have to be a professional writer to learn how to create compelling Web site content. "Netwriting" is evolving into a new discipline. It is an invaluable skill that anyone can learn. Find out how good Web writing sells, fosters successful online business relationships, and creates Web-based credibility for your company.
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