Online Outcomes eLearning Training

Recognizing and Managing Anger Course description -- After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain more...

Sales Negotiations Negotiation Execution ...strategies for dealing with less-than-ideal scenarios and outcomes. After completing this course, you will be prepared to negotiate successfully with people in a variety of roles. The target audience for this course is experienced sales professionals and sales managers with a fundamental understanding of conducting a sales call and selling techniques. It is recommended that individuals take the more...

Evaluating Internal Assignments ...ial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This course will help you to review more...

Evaluation and Review ...ake time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This course will help you review any consulting project, more...

Project Lifecycles and Stakeholders ...s how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might "fast track" projects by overlapping phases, or "single track" projects by having set criteria to be met and deliverables to be handed off before moving forward. The more...

Project Planning ...and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for predictability with the inevitability of change will be more...

Project Management Fundamentals The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a more...

Critical Thinking Skills for Managing Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical more...

Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, more...

Leading Change from the Front Line ...u. It suggests how you can compare your fears of negative outcomes against the potential gains of making a change. It explains the ways you can find out if others want the change, too, so that you know ahead of time what kind of resistance your idea will face. It even offers suggestions for making office politics work for you when you make suggestions. Finally, it gives you ideas on how to more...

Six Sigma Team Leadership ... and leadership of an effective team is critical if these outcomes are to be achieved. An effective Six Sigma team comprises the right people using their skills in collaboration with each other to address the needs of the customer and the project. This course provides potential team leaders with strategies for selecting the right team members and assigning roles within the team. When the team more...

Object-Oriented Analysis and Design with UML Designing the System To introduce architectural analysis and design, and the role of key mechanisms Web developers more...

Microsoft Windows Small Business Server 2003 Part 2 ...licy, and options for using tools to display Group Policy outcomes. Finally, it covers the steps to manage Group Policy Objects (GPOs), restrict the scope of GPOs, and manage GPO links. In addition, the steps to back up and restore GPOs, configure Automatic Updates, and redirect special folders are also covered. This course is designed for IT professionals working in small-sized and more...

Configuring Basic and Complex Route Plans To configure basic and complex route plans in Cisco CallManager featuring hunt groups with final forwarding and call coverage and to determine the outcomes for calls placed in call hunting and call forwarding scenarios. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP more...

Emergency Response This one-hour course provides information about planning for and responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to comply more...

Hazardous Material Management ...entify possible responses to a release specify potential outcomes of using inappropriate control methods define the primary and secondary goals of spill control define the terms "containment" and "confinement" specify the recommended procedures for spill and leak response specify the proper steps to contain hazardous spills specify confinement methods for solids, liquids, and gases more...

Human Resource Law: Equal Employment Opportunity Law Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition this program addresses employer defenses to discrimination claims grounds for employee cases and the Equal Employment Opportunity Commission more...

Strategic Decision Making: Advanced Decision Making In Strategic Decision Making: Advanced Decision Making you will learn how to use scenario planning to identify optimal decision outcomes and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition you will learn how to use decision-making strategies to improve your negotiation skills.  more...