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Overcome Training Seminars and Classes

From Lorman Education Services

Navigating Bankruptcy in Troubled Times: Options for Creditors and Debtors

... works and what you should expect. We'll show you how to overcome any obstacles you may encounter - including both business and consumer bankruptcy issues. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face in today's troubled economic times. Benefits for You - Enhance your knowledge of the bankruptcy more...

SEQRA

...al standards in New York. /strong We'll show you how to overcome any obstacles you may encounter - including issues surrounding the supplementation of SEQRA review. Hear about the latest trends in mitigation measures. Get all your toughest questions answered regarding bringing and defending SEQRA litigation. Whether you are new to the field or have years of experience, you'll walk away with more...

Drug Testing in the Workplace and Rehabilitation of Workers

...anging legal standards in Manitoba. We'll show you how to overcome any obstacles you may encounter - including issues surrounding termination resulting from drug use. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Learn the reasons for implementing testing - Get up to date on more...

Developing Behavior Plans for Children With Aggressive Behavior

...often required to create a behavior plan to help students overcome aggressive behavior. There's a lot to consider in this dizzying process - educational staff, parents, a slew of regulations and - most importantly - the student whose behavior has become a challenge. Take control of your classroom. Sign up for this seminar and discover how you can use behavior plans to create a peaceful more...

Appellate Practice: A View From the Bench

...laws and changing legal standards. We'll show you how to overcome any obstacles you may encounter - including issues surrounding C.A.R. 21 proceedings. Whether you are new to your field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Hear experienced judges' perspectives on writing better briefs - Top strategies more...

The Basics of Business Banking Litigation, Default, Workout, Repossession, Foreclosure and Bankruptcy: A Secured Lender's Perspe

...d regarding automatic stay issues. We'll show you how to overcome any obstacles you may encounter - including issues surrounding reaffirmation. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Increase your awareness of initial default strategies and workout techniques - Learn the more...

Construction Management/Design-Build

...s surrounding LEED� certification. We'll show you how to overcome any obstacles you may encounter - including cost and scheduling issues. Whether you are new to your field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Discover the pros and cons of design-build - find out what you need to know - Delve deeper more...

Complying With Federal and State Mortgage Lending Laws, and Other Developments in the Mortgage Market

...nging legal standards in Minnesota. We'll show you how to overcome any obstacles you may encounter - including ethical issues. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Stay abreast of key changes in the mortgage lending market - Learn the top 10 reasons for mortgage more...

Evictions: Residential and Commercial

...laws and changing legal standards. We'll show you how to overcome any obstacles you may encounter - including ethical issues. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Ease your leasing worries and avoid tenant problems - Skillfully maneuver through the entire eviction more...

Groundwater Wells, Rights and Uses in Arizona

...hanging legal standards in Arizona. We'll show you how to overcome any obstacles you may encounter - including issues surrounding groundwater pumping and sustainability. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Get up to speed on delineating groundwater and surface water - more...

Commercial Leases

...gal standards in British Columbia. We'll show you how to overcome any obstacles you may encounter - including issues surrounding property tax. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Learn the 5 basic elements of a commercial lease - No-nonsense tips on dealing with more...

New Updates to Business Tax

...anging legal standards in Alberta. We'll show you how to overcome any obstacles you may encounter - including issues surrounding legal structures and creditor issues. Whether you are new to the field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Stay up to date on recent significant court cases and more...

Technology in the Workplace

HR in the Electronic Age - Protect your organization get strategies that will help you deal with technology at work. In the last several years, issues such as hacking, espionage, stalking and infringement, cyberharassment, weblogs, discovery requests for electronically stored data, identity theft and picture phones have begun to confound businesses. Protecting companies against egregious more...

The Basics of Employment Claims, Workers' Compensation Claims and the Interplay Between the Two

...anging legal standards in New York. We ll show you how to overcome any obstacles you may encounter including issues surrounding medical examinations under the ADA. Whether you are new to the field or have years of experience, you ll walk away with the ability to confidently handle every challenge you face. Benefits for You Enhance your ability to recognize sources of liability for more...

From Learning Technologies, Inc.

Sales Success

Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on more...

Meeting Effectiveness

Ineffective meetings are one of the most common time wasters in today's business. Our meeting effectiveness programs focus on what to do before, during and after a meeting to minimize time and maximize effectiveness. We also explore what roles need to be filled, and how to manage difficult people in meetings (See Details Below). Every LTI classroom program is designed to achieve specific more...

Cross Gender Communication

Our cross gender communication programs focus on how men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting more...

Building A Strong Telecommuting Work Team

...oo often we make the fatal assumption that technology can overcome the interpersonal challenges of a team environment. This program focuses on tools and techniques for developing effective virtual teams. This involves a critical balance between team, technology, and culture. Ultimately, this translates to maximizing your resources and using the right tools for the right job. Using industry more...

From LodeStar Institute

Design for Six Sigma - DFSS Green Belt

DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and more...

Design for Six Sigma - DFSS Black Belt

From Learning Technologies, Inc.

Problem Solving and Decision Making

Our problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Presentation Skills

Our presentation skills program helps participants realize what they have to do before, during and after a presentation to be more effective. They examine specific techniques for dealing with stage fright, managing audio-visuals, and presenting with confidence and competence (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate more...

Writing Effectiveness

Our writing effectiveness programs focus on how people can present information in a clear and concise manner. We cover everything form critical grammar and composition mistakes to how to better address the needs of the audience (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, more...

Managing Across Generations

Managing across genders is increasingly becoming an issue for people in today s workforce. These sessions focus on how to better understand the different generations and how to communicate more effectively across age groups. We also explore different ways to motivate people differently (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Learning Technologies Consulting Services

Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your more...

Change Management

This highly interactive program focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below). Every LTI classroom program is designed to achieve specific results more...

Effective Performance and Employee Management

Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Steps to Effective Delegation

One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below). Every LTI classroom program is designed to achieve more...

Conflict Management

Effective conflict management is critical for both individual and team development. It is also a major cause of ineffective communication. We explore dealing with the emotional aspects of conflict, how to have difficult conversations, and what to do when things get ugly (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business more...

Developing a Successful Sales Team

Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By more...

Essential Communication and Listening Skills for an Effective Workplace

Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team more...

Effective Coaching Skills

Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business more...

Understanding and Managing Diversity

Taking advantage of the diversity in your team and company is critical to success in today s world. Our diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Interviewing Skills

Critical interviewing skills include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating more...

Giving and Receiving Feedback

Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below). more...

Essential Listening Skills

Listening is one of the most important communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your more...

Classroom Sessions, Workshops, and Assessments

From Contacts Plus

Problem solving and decision making

Program Overview: Effective decision makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. In this program, you will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in more...

Cross and Up-Selling Techniques

Cross-selling and up-selling is a superb way to increase the value of a sale by suggesting an accompanying product. This course will teach you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling, more...

From H2 Training & Consultancy Ltd

Management and Supervision Skills

..."The course included plenty of real situations and how to overcome them and an outside view point of how we do things was really eye-opening." "Excellent it gave me an invaluable insight into how to deal with the problems I face each day I am more likely to be a more effective manager, and get a lot less stressed " "Brilliant very valuable and would strongly recommend the course." more...

Delegation Skills

This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the more...

From The Training AdvantEdge

Winning Over Stubborn Clients

If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale. more...

Getting Boomers, Gen Xers, and Gen Yers to Work Together

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of more...

Supervision 101 What All New Supervisors Need to Know

This two-day workshop is for those who are new supervisors, are interested in a supervisory position, as well as those who are part-time supervisors without a great deal of authority. This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few months as a boss. more...

From Creative Probers Software & Services (I) Pvt Ltd

Oracle Siebel OBIEE Training ...n from Industry Leaders - who have been helping Companies overcome their Business challenges a Maximize your learning a from subject matter experts who have both consulting as well as Corporate Training experience with fortune 500 companies a Practicing, real world best practices are discussed in classes. a Course Material, Environment and Certifications are from OU Complete Siebel more...

From silicon beach training

Assertiveness Confidence Building Training

This comprehensive two day Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem. By the end of this confidence building and assertiveness more...

Time Management Training

...ty, achieve greater control of their daily activities and overcome stress. This is a practical time management training course that introduces proven techniques for mastering time. The approach will involve presentations and discussion to introduce the concepts of time management and practical exercises and syndicate work to develop personal skills. Having completed this time management more...

From Creative Probers Software & Services (I) Pvt Ltd

OBIEE 10g Build Repository ...n from Industry Leaders - who have been helping Companies overcome their Business challenges a Maximize your learning - as you will be taught by subject matter experts who have both consulting as well as Corporate Training experience, having trained fortune 500 companies. a Practical real world best practices discussed in classes, to bridge the knowledge gap a Course Material, Course more...

From Global Training Partners

Cross Cultural Intercultural Diversity Management and Awareness Understanding "culture", it's visible and invisible aspects; basics of effective intercultural communication; personal, national and organizational cultures; hidden values that drive behavior; how cultural filters shape assumptions, perceptions, stereotypes, behaviors and ways of communicating; cultural ethnocentrism and how to overcome it; cross cultural differences in verbal and nonverbal more...

Cross Cultural Intercultural Training Living and Working In Other Cultures Strategy and Competency Cross cultural intercultural business practices in global contexts; gaining insights on working across cultures by understanding different communication styles, decision making patterns, negotiating styles, management practices, gift giving and greeting rituals; acquire skills for conducting business across cultures; using cultural informants; women in management; developing cultural strategies more...

From ABC Coaching and Counselling Services

Reconceptualizing the Client in CENT therapy

...n and Narrative/ Constructivist approaches. Our aim is to overcome 'projections' of simplistic social constructions onto the client, and to aim to see the complex dialectic of physical/ emotional organism with layers of historic interaction with various social others. We want to 'create an empowering and supportive space' in which the 'best version' of the client can emerge. Location, date more...

From Global Institute for Management (GIM)

In-House Training

...Overcome the logistical challenges of sending employees to a conference by letting GIM bring the conference to you. We can work with you and your team in developing one, two or three day trainings that can be facilitated at your company or the venue of your choice. We can design training sessions covering such topics as: a Strategic Planning and Execution a Balanced Scorecard a more...

From Emma James NLP Training

Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct

... a unique opportunity to be able to then help that person overcome their problem or change their behavior through various techniques you will learn on the course. Not only can you change your own personal circumstances around, learn really effective communication & negotiation skills, clear all your emotional baggage which is holding you back, but you can also use the various techniques more...

From Last Minute Training

Emerging Leaders - Essential Skills for the Frontline Learn how to: Prioritize, plan, & manage your time; Identify your primary leadership style & techniques for maximizing that style; Develop more flexibility to use other leadership styles; Find ways to overcome communication barriers; & much more. more...

The Professional Supervisor Learning how to supervise new employees on a trial and error basis can lead to discouragement. This three-day workshop will help you teach participants how to overcome many of the problems a new supervisor may encounter. more...

Entry Level Managers The ABCs of Supervising Others Designed to help participants overcome many of the supervisory problems they'll encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn t easy, but it doesn t have to lead to discouragement. more...

Risk Management 3 day course - Nexient Target Audience: Project Managers and Business Professionals who want to learn a proactive approach to threat and opportunity based on a clear understanding of the powerful nature of both qualitative and quantitative approaches to risk management. Learn How To: Use a practical, eight-step process to manage project risk Identify threats and opportunities and weigh their relative value in more...

ABCs of Supervisor Training- EMPOWER Performance ...able: 2 This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isna t easy but it doesna t have to lead to discouragement. For information please call 1 877 313 8881 or more...

The ABCs of Supervising Others Supervisor Training in Calgary This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. more...

Uncovering and Creating Business Opportunities Module 4 ...that other people share regarding cold calling and how to overcome these negative emotions so that you will see positive results from your efforts. * We will help you to set reasonable prospecting expectations so that you avoid feeling disappointed or discouraged. * You will learn techniques for cold calling and also other methods for generating leads that can produce better results more...

The Basic Goal Goal Settig This workshop is a comprehensive focus on clarity and direction. Participants who complete this workshop will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective decisions. more...

Overcoming Objection - Nailing the Sale ...st sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale. LEARNING OBJECTIVES Workshop participants will be able to: more...

Resilient Thinking for Leaders Managers in stressful environments have to do more than cope with stress. They must be clear headed thinkers in their leadership role. This sturdiness is needed to provide a solid foundationfor leadership and decision making at critical times. Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter more...

The Basic Goal: Goal Setting Location: Toronto Date: 2008-05-16 List Price: $450 Offered Price: $360.00 Seats Available: 2 Participants who complete this workshop will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective more...

From Hands On Technology Transfer, Inc.

Object Oriented Analysis & Design with UML

This OOA&D training course presents the key concepts and methodologies required to perform quality object-oriented software engineering, with particular attention to practical techniques such as use-case and CRC analysis, UML diagramming, and patterns. Students practice applying object oriented analysis during the course to improve software designs and to see how software objects can be altered to more...

From BodhiH Training Solutions

Time Management ...ty, achieve greater control of their daily activities and overcome work stressors. The Benefits of Time Management Program Our training programs enable candidates to understand the processes, which will make them more effective whilst minimizing the a Thieves of Timea which plague our personal productivity and sense of achievement. The course will enable participants to: The more...

Interpersonal Effectiveness and Team Building Program ...ty, achieve greater control of their daily activities and overcome work stress. The Learning One of your main responsibilities, as a manager or supervisor or Team Leader, is to analyze the strengths and weaknesses of their team in relation to its goals and to provide the motivation and skills to achieve those goals. This program will help them to improve the direction, motivation and goal more...

From TFS Training Consultants Limited

Report Writing

This 1 day Report Writing course will provide clarity to your reports, enabling them to be used effectively. The benefits of a successful report may be used in many ways including selling ideas, ensuring important messages are understood and helping to influence managers or team leaders. Using fun exercises and discussions, by the end of the day, delegates will have: a Learnt the more...

From ITSM Academy

ISOIEC 20000 Foundation Course ISO/ IEC 20000 Foundation Course Since 2005, ISO/ IEC 20000 (also referred to as ISO 20000 and ISO 20K) has been the international standard for IT Service Management (ITSM). The ISO/ IEC 20000 Certificate, which is issued to organizations, not individuals, confirms the organization has demonstrated sufficient evidence of a quality ITSM Program. For organizations not immediately seeking more...

From TFS Training Consultants Limited

Minute Taking

This course is suitable for anyone responsible for taking minutes at meetings. By the end of this 1 day course delegates will; Look at various types of minutes and writing styles. Be aware of the importance of a good relationship with the chair and minute taker. Have considered the common difficulties of minute taking and how to overcome them. Practise taking minutes using more...

From Treeline Training, Inc.

Reestablishing Workplace Civility In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on more...

From MTI | Management Training India

Strategic Change - The 21st Century Leadership Challenge - In Mumbai

Executive Summary MTI's inaugural 1-day seminar (especially designed for the 21st century Indian Manager) will enable both experienced and new managers to explore the challenges that strategic management presents and seek their solutions through the development of professional leadership skills. This seminar has been successfully delivered all over Europe and the Middle East, and you will more...

From Ignite Success

Dynamic Communications

...derstanding themselves, they are able to develop plans to overcome their shortcomings and take full advantage of their strengths to improve their communication with others. Dynamic Communication was designed to help people win and achieve a greater degree of success in life and work. This seminar will open your eyes to a new way of viewing yourself and others and will allow you to discover more...

From Bright Star Childcare Temporary Services

Understanding and Working with Children with Learning Disabilities

This training focuses on the identification, instruction, self-determination, and assessment of individuals with specific learning disabilities, learning differences, and educational considerations. Attending this training will provide you with an understanding of learning disabilities, how children with LD learn, how their disability affect their learning, and how child care providers can use more...

From Target Learning

Target Thinking - Inside and Outside the Box

...blems & conflicts at work, school & home * Recognize and overcome barriers to creative thinking * Turn old and new ideas into practical, real world solutions * Think outside "the box" in any type of work environment * Stimulate creative thinking in friends and co-workers * Effectively communicate creative ideas HOW IS THIS SEMINAR DIFFERENT? Most creative thinking programs provide more...

From PERCON The Strategic Interveners

Analytical skills

... of group decision making Explain different strategies to overcome conflicts in decision making Identify team diseases which affect group decision making Explain the role of communication in decision making Presenting Analytical Reports Plan and prepare effective analytical reports Plan and deliver effective oral presentations Implementing Decisions Develop an implementation plan Measure the more...

From Leaders Workshop

Effective Communication Skills

TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked more...

Business Presentation Skills

TRAINING WORKSHOP ONHIGH IMPACT BUSINESS PRESENTATION SKILLS" With Live Video Recording and one-to-one Feedback after each Presentation" Presentation is one of the most important tools you have in Business for getting things done. Whether you are persuading colleagues, selling a client, energizing a team or showing an idea to senior management, the power of your presentation makes the difference more...

From Advanced Concepts

customer services Course Description Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base. Performance-Based Objectives Recognize the importance of more...

From Thoughtitude

NLP An Introduction Day - September 19th 2009 Gatwick West Sussex ...from overcoming weight control problems to helping people overcome lifelong, debilitating conditions and phobias, by learning how to use their own brains to get what they want. There are many articles and books on the subject of NLP that you can read, which of course will give you different viewpoints and opinions. However, the way to learn for yourself how useful NLP will be in your life more...

NLP Introduction Day 25th September 2009 Langstone Technology Park Havant Hampshire ...from overcoming weight control problems to helping people overcome lifelong, debilitating conditions and phobias, by learning how to use their own brains to get what they want. There are many articles and books on the subject of NLP that you can read, which of course will give you different viewpoints and opinions. However, the way to learn for yourself how useful NLP will be in your life more...

From The Leaders Institute

High Impact Leaders

...s course was designed to help people strengthen skills to overcome these and other challenges in the workplace and to help us become more successful leaders. Our methodology has a proven track record that gets results. "This is the first course that I have been through where I took away techniques and processes that I can easily apply to my personal and professional life. The more...

From NobleProg - IT training courses

Excel For Statistical Data Analysis Training Course

Audience Analysts, researchers, scientists, graduates and students and anyone who is intrested in learning how to facilitate statistical analysis in Microsoft Excel. Course Objectives This course will help improving your familiarity with Excel and statistics and as a result increase the effectiveness and efficiency of your work or research. This course describes how to use the Analysis ToolPak more...

From Venues & Avenues

Public Speaking Workshop

...nt to improve in his/ her communication skills. They will overcome their fear of speaking by attending this interesting and fun filled 5-days workshop programme. Students will be given ample opportunities to deliver speeches and be evaluated by their peer and the trainer. This will allow them to deliver in a practical approach during their course of lesson. This course offers students a more...

From Financial Training Associates Ltd

FINANCNIAL MODELLING TRAINING - FORECASTING FINANCIALS IN AN EXCEL MODEL - THREE DAYS ...o difficult at all to do it myself. Thanks for helping me overcome that hurdle.a Senior Vice President, major international bank a Thank you for making the course so interactivea Export and trade credit analyst This course is provided by financial modelling training company Financial Training Associates Ltd. Financial Training Associates supplies experienced finance course more...

From NLP Centre of Excellence ltd

NLP Practitioner ... that can be used to help another person make changes and overcome barriers to personal development in any area help people realize their potential and achieve more for them and the business they work in. What you will learn The Key Beliefs and Building Blocks of NLP Positive empowering beliefs that will change your life forever. The communication model that lets you view situations more...

From Spectrum Training Services

Not Today Thank You! Essential Sales Skills

...od, building a scorecard of areas of customer importance Overcome and Use objections to develop the sales opportunity Critical Closes and the Yes set winning techniques guaranteed to get that yes and close the sale Agenda - Day One Who will I sell to? Identifying criteria for who you will and will not sell to, developing a list of sales qualifying criteria for prospects to avoid more...

From Evergreen Team Concepts

Knock Em Dead How to be an Effective Public Speaker

... a more lucrative or satisfying career. Learn to finally overcome this fear in a comfortable, supportive atmosphere. In this interactive class, you will learn how to develop your non-verbal skills of posture ( Where do I put my hands? ), gestures, eye contact and facial expressions. We ll also discuss verbal skills, developing content, audience involvement and how to handle questions and more...

From NoLimits

Presentation Skills

Imagine having the skills to easily make high impact, clear presentations full of confidence and power, and engaging your audience fully to get your message across. Presentations. You either love them or hate them. Whichever way, you can do much more to dramatically improve your presentation techniques and turn them into power presentations. Let us help you overcome your fears, limitations more...

From PI ETA Consulting Company

Operational Risk Management

...prise-wide Operational Risk Management and the methods to overcome some of these challenges. Gain an insight to various Good Operational Risk Management Practices. a Dirty your Handsa going through a Monte Carlo event simulation process. Be introduced to a methodical way of managing Operational Risk from formally defining Operations Processes, to identifying Operational Risks and more...

From Wintrac Inc.

Microsoft Windows Vista New Features ...new Windows version includes features and enhancements to overcome the limitations and drawbacks of its predecessors. Microsoft ® Windows ® Vistaa is the latest release in the Microsoft Windows operating system family. In this course, you will use the new features in Windows Vista to improve your workflow efficiency and business productivity. You can get a complete list of other more...

Sales Presentation Skills What makes one sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying more...

Master Sales Negotiator Self Learning Program (sales performance) ... concession strategies and recognize concession patterns, overcome buyersa ™ tactics, and develop a complete, yet flexible, negotiation strategy that results in beneficial deals. The Master Sales Negotiator Program is a proven, easy-to-use, comprehensive system that has delivered results for thousands of salespeople across the globe. You can get a complete list of other Sales more...

Employee Initiative How to Make It Happen Many managers complain that their employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees more...

Delegation Skills-Perfecting the" Hand-off" Effective delegation is one of the most important processes behind a successful organization. In this day course, students will learn the definition of delegation, difficulties that can arise with delegation and ways to overcome them, the benefits of effective delegation, and how to implement a successful delegation process. You can get a complete list of other New Manager Development classes more...

Delegating for Growth Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for more...

Master Sales Negotiator Self Learning Program ... concession strategies and recognize concession patterns, overcome buyersa ™ tactics, and develop a complete, yet flexible, negotiation strategy that results in beneficial deals. The Master Sales Negotiator Program is a proven, easy-to-use, comprehensive system that has delivered results for thousands of salespeople across the globe. You can get a complete list of other Leadership more...

From CustomerCentric Systems, LLC

CustomerCentric Selling Custom or Public Workshops Sales Training Workshop Objectives At the end of our public sales training seminar, attendees will understand: a The pitfalls of traditional selling behavior a Why some things are more difficult to sell than others a How risk-averse, non-expert organizations buy products/ services they don't fully understand. a How needs develop in the mind of the buyer a How needs develop across an more...

From Vantage Corporate Education

Managing Change Managing Change The Business Challenge In todaya ™s intense, global, never-sleep, technologically-driven economy, change happens a and it happens fast. If organizations dona ™t actively manage the implementation of change, their businessa ™ ability to thrive is compromised. This can lead to: * Frustrated employees who resist change * Confusion around more...

Difficult Conversations - Communicating for Results When faced with a difficult conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results: * Weakened relationships * Damaged team morale * Damaged credibility Given the bottom-line impacts, addressing this more...

From Wintrac Inc.

Lotus Domino Designer 8-5 User Interface Domino Designer 8. 5 has been transformed as an Eclipse Framework plugin. While the new user interface will initially slow you down, you will be rewarded for your efforts with new capabilities that come with the initial and are promised for future releases. This tutorial isna ™t an update to new design elements that you can program in Domino Designer 8. 5 such as XPages and their more...

From Tango Training LLC

Business Writing Writing is like eating spinach; either you love it or you hate it. Most of your employees hate it, so give them the tools they need to get it done. This nands-on workshop breaks the writing process down into manageable steps, and helps partcipants overcome the natural tendency to procrastinate more...

From Harriet Anderson - Alexander-Technik

ALEXANDER TECHNIQUE in Vienna - Individual Sessions and Workshops

...German. The Technique has helped millions of people to overcome back, neck and joint pain, breathing and vocal problems, problems related to poor posture, as well as anxiety and stress-related conditions. The Alexander Technique is all about learning to release superfluous tensions in both your body and mind so that you can move through life with more grace and ease. On a mental level more...

From Natural Sales & Presentation Skills Training

Presentation Skills 2 Days

...overcome nerves and present with clarity in front of any size group. We re-align your thinking to focus purely on the message. By taking away the clutter, you'll find you can be much more relaxed. Once certain of your message, you can grow into your natural style. This is you at your best. It's similar to you with friends having a good time, but it's you focussed on getting things done. more...

From JumpStart to a Career You Love

JumpStart to a Career You Love ...eractive career change tele-workshop designed to help you overcome inertia and get the jumpstart you need to find a career youa ll love. Together with other like-minded career changers you will: - Imagine your ideal career - Overcome your personal dream killers - Commit to action that will propel you forward to your new career. JumpStart your career changea Sign up today Program more...

From VRDS

LEAN SIX SIGMA SPONSOR TRAINING

...tions to ask, how to conduct tollgate reviews, and how to overcome typical roadblocks those teams might face, both inside and outside the organization. This course is taught by highly knowledgeable instructors with years of experience leading Six Sigma projects in multiple and varied industries. The participant enjoys the benefits of an open classroom environment, including open discussions more...

From Purple Links Life Coaching Solutions

Stress management, panic attacks, anxiety- changing your thought processes!

Purple Links Life Coaching Solutions on the Gold Coast Queensland Australia. Private one to one and group sessions. Changing the way you think Changing your thought processes (especially self-destructive ones ) with Purple Links Life Coaching Solutions in Queensland will empower you and enable you to overcome panic attacks, anxiety, fears, phobias and be able to deal effectively with stress. more...

From Live to Learn

Communications

...stand and to be understood. This program discusses how to overcome communication barriers such as selective attention, selective interpretation and selective retention. Employees benefit by understanding the various components of communications through participation in an informative, interactive workshop. Should you require a workshop with a specific focus, Live to Learn will be happy to more...

From Team Building USA

Wilderness Adventure

Team Building USA orienteering adventure takes place in any large outdoor location. Teams work together to solve clues, overcome obstacles and solve challenges. Instant price quote online. more...

From ColdCallUniversity.com

Setting C-level Business Appointments The 'X2 Way'

Learn How to Set More C-level Sales Appointments in Less time. Jeff Hardesty, developer of the X2 Sales system conducts 1-Day Sales Prospecting Workshops for $699 per participant. Training Sales Professionals to a Single Useful Objective The X2 Sales System and the X2 Initiator phone sales training process trains to one sales skill; improving sales individuals Conversation-to-appointment more...

From SalesSpeakerPro.com

How to Double your Business Appointments in Half the Time

...ff will address the historical obstacle sales people must overcome to be successful; setting Targeted business appointments efficiently and setting enough of them routinely. Participants will be exposed to many of the components and elements of Jeff s X2 Sales System , a blended 6-week training process that has achieved a 50%+ conversation-to-appointment ratio with C-level sales prospects for more...

From Business Training Works, Inc.

Presentation Skills Training

Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location. more...

From TACH Solution

Interpersonal Communication Skills

This program is designed to assist in building successful interpersonal relationships and building skills in face-to-face communications, both professionally and personally. The course addresses three major skill area: analyzing and understanding yourself and others; listening productively; and asserting your thoughts and feelings in a constructive manner. Participants learn modes of more...

From Boston University Corporate Education Center

Implementing a Microsoft Windows Server 2003 Network Infrastructure Network Hosts

...� Describe routing protocols and how they are used. � Overcome limitations that are caused by class-based routing. � Module 3: Configuring a Client IP Address This module describes how to configure an IP address for a client computer running Microsoft Windows Server 2003. Lessons Configuring a Client to Use a Static IP Address � Configuring a Client to Obtain an IP Address more...

From WorkPlace Dynamics, Inc.

Emerging Leaders

...any s mission and vision. Planning for setbacks helps to overcome the problems that arise when things don t go according to plan. Level II Leadership - Communicating with Others The next step to emerging as a leader is to develop your communication skills and learn how to adapt to the communication (or learning) styles of others. You will develop a style of communication that will lead more...

From Calyptus Consulting Group

Creating Performance-Based SOWs

...s how to plan for upcoming performance-based contracting, overcome service contract performance problem, draft and complete PBC Statements of Work, facilitate the creation of key PBC SOW measurements, and effectively measure contractor performance under performance based service contracts. Topics include performance based service contracting (PBSC), conducting market research, evaluating user more...

From TrainingConnections.ORG

Leadership Skills

Learn how leadership is required to simply overcome the dynamic environment of modern business often populated by hostile competitors, demanding customers and reticent personnel. The ability to lead, and the traits and behaviors associated with leadership are the central focus of this training pack. more...

From Proven Training Solutions

Leading Employees Through Change

Give change agents the business skills to implement change more quickly and effectively. Understand the 4 Stages of Change and identify anticpated resistance points. Develop proactive management actions to increase acceptance and coach employees through a smoother change transition. Strengthen the importance of executive and management role models as change agents. more...

From Top Performance

Powerful Presentation Skills

Training Programs, Seminars, and Coaching on how to become a dynamic, engaging, confident speaker. See immediate dramatic improvements and start looking forward to your next presentation rather than dreading it. Overcome your fear of speaking, gain the respect you deserve from your audience, take command of the room, get your message across in a succinct and powerful manner, and learn all the more...

From Simply Effective --> Results!

Give your business permission to soar

- Break through the damaging effects of stress The effect that stress has on us depends on how we handle it. This class will discuss some of the triggers and physiology of stress and suggest tools to try to take those limiting blinders off your business. The class will focus on an organizing and central intelligence within each of us that can lift us beyond our problems and into a new more...

From Alliance Training and Consulting, Inc.

Improved Project Management and Planning

A course for those who want to IMPROVE their job performance. Learn the skills that will deliver projects on time and within budget. Develop the skills necessary to overcome the most common project management problems. more...

The Basics of Team Building

This is a course for Managers/Supervisors who need to set rules to govern member behavior, team meetings, team structure and to orient new members. Gain a clear understanding of how to start and build a team and the key components in productive teams. Learn how to manage team conflict, overcome resistance, and establish effective training. more...

Ergonomic Solutions

Ergonomic Solutions helps organizations create a more ergonomically sound working environment and overcome the high cost of RSI's and MSD's. more...

From Interpersonal Development

Consultative Selling

...sing Types of objections Common objections Three steps to overcome the objection Buying signals Closing techniques Module 5: Managing Difficult Situations Four types of situations Three steps to defuse the situation Managing feelings Problem solving skills Follow Up and Reinforcement Participants will complete an Action Plan during the course. The plan applies the learning to selling more...

From The Really Big Impact Company

The Mindset of Really Big Impact Selling

..."I choose how much I sell each month since Tony helped me overcome my fears!" Daphne Khor, Jardine C&C Singapore "A lot to learn as it is about changing our mindset too." Bernie Chue Siong Yee Aviva Insurance Singapore "The team are on 35% ahead by 1st quarter. And are more focused, relaxed and easier to deal with." Alvin Mitsubishi Sales Manager Jardine C&C Audience Sales Teams, Self more...