Online Overcoming Failure eLearning Training
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 learn at home |
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 self directed training |
 cd based training |
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 workshop seminar |
 train the trainer |
 computer based learning |
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 online tutorial |
From Serebra Learning Corporation
Customer Relationship Management Implementing CRM
Customer Relationship Management: Implementing CRM introduces the student to the goals of CRM, the costs of CRM, and ways to modify operations costs to become customer focused. The program also details CRM pre-implementation strategies, the CRM implementation process, and tactics used to test CRM. This series is intended for managers, supervisors, customer service representatives, and anyone
more...
Customer Relationship Management: Implementing CRM introduces the student to the goals of CRM, the costs of CRM, and ways to modify operations costs to become customer focused. The program also details CRM pre-implementation strategies, the CRM implementation process, and tactics used to test CRM. This series is intended for managers, supervisors, customer service representatives, and anyone
more...
From 123-CBT Computer Based Training
Customer Relationship Mgt Implementing CRM
...e reasons CRM programs fail to the appropriate method for overcoming failure. Identify the method for pilot testing CRM strategies. Match departments affected by CRM to the changes those departments will experience. Sequence the steps for implementing CRM. Audience This series is intended for managers,
more...
...e reasons CRM programs fail to the appropriate method for overcoming failure. Identify the method for pilot testing CRM strategies. Match departments affected by CRM to the changes those departments will experience. Sequence the steps for implementing CRM. Audience This series is intended for managers,
more...
