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From STM
Electronics 101
...Overview of basic electronics.
Excellent for non-technical personnel and goood first step for serious electronic student or technician.
* Definitions of voltage, current, resistance and other key terminologies
* Demonstration examples of terms
* Introductory explanation of component functions
* Assembly of simple circuits to better understand circuit operation
Training performed at
more...
Electronics 101
From HAZMAT Plans & Programs, Inc
Oil and Gas 24 Hour Hazard Recognition - Denver, CO


...erson and support personnel. The course gives students an overview of pertinent OSHA Construction and General Industry regulations and how they apply to the Oil and Gas Industry. Discussion will concentrate on how adherence to both API and OSHA standards help to create a safer and healthier work environment.
Course Topics:
* Introduction to OSHA, OSH Act, Employer/ Employee Rights
more...
Oil and Gas 24 Hour Hazard Recognition - Denver, CO
From The PM Instructors
PMI Scheduling Professional PMI-SP Exam Prep Course








Prepare for the PMI Scheduling Professional (PMI-SP) certification exam through this four day, instructor led course. This course offers an in-depth look at project scheduling through a PMI perspective and is focused on passing the exam. This course offers a comprehensive introduction and overview of project scheduling and is instructor-led.
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PMI Scheduling Professional PMI-SP Exam Prep Course
From MeritForge Infotech
DB2 Content Manager V8x Implementation and Administration




...ses designed to demonstrate the lecture concepts. Gain an overview of installation concepts. The hands-on labs for this course do not include installation and are taught only in a Microsoft Windows environment.
Note: Although the hands-on lab exercises for the course are conducted in Microsoft Windows, they are applicable to all platforms, including UNIX, Linux. Platform differences are
more...
DB2 Content Manager V8x Implementation and Administration
WebSphere Product Center Implementation




Business Case for WPC
MDM Concepts
Typical PIM Models
WPC Implementation Methodology
WPC Architecture and Fundamentals
Introduction to:
* Data Objects and Content Modeling
* Attribute Collections and Views
* Specifications
* Browsing, Searching and Selecting items
* Security, Organizations, Access Control Groups and Roles
* Workflows and
more...
Oracle Administration




...Overview
--------
In this intensive course, you will be introduced to the architecture of the Oracle11g Server.
In hands on exercises participants will learn to create and start up a database, enrol users, implement basic security measures and perform backup and recovery.
You will also learn how to manage logical and physical storage structures and manage access to data in the database
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WebSphere Message Broker V7 Developer Workshop




...ed, and enriched as required.
The course begins with an overview of service-oriented architecture (SOA), including why messaging is central to SOA and how WebSphere Message Broker fits into the IBM SOA strategy. Next, students learn about the components of the WebSphere Message Broker development and runtime environments before examining message flow problem determination and conducting error
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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Accounting and Finance World Bank Compliant Course
...oding
Cost selection and reporting
PART 2: WORLD BANK OVERVIEW AND ITS FINANCIAL ASPECTS
Day 6 and 7: Introduction to World Bank
Strategies
Comprehensive Development Framework
Country Assistance Strategies
Poverty Reduction Strategies
Non-lending Activities
Debt Relief (HIPC)
Low Income Countries Under Stress
Country Diversity
Low Income Countries
Middle Income Countries
more...
Accounting and Finance World Bank Compliant Course
...oding
Cost selection and reporting
PART 2: WORLD BANK OVERVIEW AND ITS FINANCIAL ASPECTS
Day 6 and 7: Introduction to World Bank
Strategies
Comprehensive Development Framework
Country Assistance Strategies
Poverty Reduction Strategies
Non-lending Activities
Debt Relief (HIPC)
Low Income Countries Under Stress
Country Diversity
Low Income Countries
Middle Income Countries
more...
Telecommunication Systems


...Carrier Networks
- Speech Recognition
3. Industry Overview
- The Bell System after the 1984 Divestiture
- Divestiture of the Bell System from AT&T in 1984
- The Decline of AT&T
- Independent Telephone Companies- Mostly in Rural Areas
- The Emergence of Local Competition Prior to 1996
- Competitive Access Providers (CAPs) to Bypass Access Fees
- Uneven
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ISO 9000 Quality Systems


...troduction
- ISO Standards a ISO 9000 and ISO 1400: An Overview
- The ISO 9000 Family
- Objectives of ISO 9000
- The clients or customersa quality requirements
- General Regulatory Quality Requirements
- Enhancing client and customer satisfaction,
- Towards Continuous Quality Improvement
- ISO Quality Principles
a. Principle 1 Client or Customer focus
b. Principle 2
more...
From PetroEDGE
Introduction to Offshore Drilling Floating Production Facilities 21 22 March 2012 Beijing China


...Overview
This 2 day intensive training course will cover the details of drilling rigs and how they operate. As current drilling rigs are highly automated and efficient, these advances will be illustrated with animations and videos. The relationship between drilling and production will be explored with examples of current field developments. The course also covers offshore production hosts,
more...
Introduction to Offshore Drilling Floating Production Facilities 21 22 March 2012 Beijing China
HPHT WELL ENGINEERING 19 23 March 2012 Kuala Lumpur Malaysia


...Overview
Conventional HPHT (High Pressure - High Temperature) conditions (>10, 000 psi and 300 F) are becoming routine drilling targets in many basins worldwide, as exploration and production examine deeper and hotter objectives. This course will equip participants with knowledge and skills of HPHT well engineering and the components required for well planning and issues which influence
more...
DEEPWATER WELL ENGINEERING 26 30 March 2012 Kuala Lumpur Malaysia


...Overview
This 5 day training course examines the difficulties, challenges facing todaya s deepwater drilling programme designers and personnel where wells are being drilled in increasingly difficult downhole and environmental conditions. Ever increasing cost and legislation further contribute to design and operational pressures.
From this training course, you will have access to
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Drilling Essentials For New Engineers Non-Technical Professionals 26 27 March 2012 KL Malaysia


...overview of drilling procedures, the terminology used, its cost components and the latest technological developments driving this activity
By attending this 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its
more...
DRILLING ESSENTIALS FOR NEW ENGINEERS NON-TECHNICAL PROFESSIONALS 20-21 March 2012 Beijing China



...overview of drilling procedures, the terminology used, its cost components and the latest technological developments driving this activity
By attending this 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 12-13 DECEMBER 2011 KUALA LUM
...siderations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities - from pre-drilling preparation, through to well drilling, well evaluations and post drilling activities
- Get familiarised with the common production methods and the different stages of its processes
- Integrate your understanding of
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 12-13 DECEMBER 2011 KUALA LUM
...siderations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities - from pre-drilling preparation, through to well drilling, well evaluations and post drilling activities
- Get familiarised with the common production methods and the different stages of its processes
- Integrate your understanding of
more...
Drilling Essentails for New Engineers and Non-Technicals Professionals in Oil Gas 30-31 January 2012 Miri Sarawak


...overview of drilling procedures, the terminology used, its cost components and the latest technological developments driving this activity
By attending this 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its
more...
Subsea Pipeline Engineering with Andrew Palmer Roger King
Subsea pipelines are the arteries of the offshore industry, and around the world more than 18, 000km are in service. Part of almost every project, they often form a large component of project cost. This course will provide a complete and up-to-date overview of the area of Subsea Pipeline Engineering, taking delegates through the pre-design phase, design, construction, installation, operation and
more...
introduction to Exploration and Production for New Engineers and Non-Technical Professionals 15th - 16th August 2011



...siderations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities - from pre-drilling preparation, through to well drilling, well evaluations and post drilling activities
- Get familiarised with the common production methods and the different stages of its processes
- Integrate your understanding of
more...
Drilling Essentials for New Engineers and Non-Technical Professionals in Oil Gas Vietnam 22nd - 23rd August 2011



...overview of drilling procedures, the terminology used, its cost components and the latest technological developments driving this activity
By attending this 2-day industry fundamentals training course, you will better able to:
Understand drilling terminology & drilling processes for completing onshore & offshore wells
Appreciate major cost components of drilling operations and its
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 18-19 July 2011



...siderations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities a from prea drilling preparation, through to well
drilling, well evaluations and post drilling activities
- Get familiarised with the common production methods and the different stages of its processes
- Integrate your understanding
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals 30 - 31 May Singapore
...siderations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities - from pre-drilling preparation, through to well drilling, well evaluations and post drilling activities
- Get familiarised with the common production methods and the different stages of its processes
- Integrate your understanding of
more...
3rd Run in Asia Subsea Pipeline Engineering 7th - 11th March 2010 Kuala Lumpur



... cost. This course will provide a complete and up-to-date overview of the area of Subsea Pipeline Engineering, taking delegates through the pre-design phase, design, construction, installation, operation and maintenance.
It will give a complete picture of the work of design engineers and pipeline construction companies, using actual case studies from around the world to highlight the topics
more...
Introduction to Oil Gas Exploration Production For New Engineers Non-Technical Professionals




...siderations
- Examine the exploration process to gain an overview of the technical processes involved
- Gain a comprehensive overview of drilling activities - from pre-drilling preparation, through to well drilling, well evaluations and post drilling activities
- Get familiarised with the common production methods and the different stages of its processes
- Integrate your understanding of
more...
Subsea Pipeline Engineering 29 - 02 December 2010





... cost. This course will provide a complete and up-to-date overview of the area of Subsea Pipeline Engineering, taking delegates through the pre-design phase, design, construction, installation, operation and maintenance.
It will give a complete picture of the work of design engineers and pipeline construction companies, using actual case studies from around the world to highlight the topics
more...
From Wise Owl Business Solutions Ltd
Microsoft Excel 2010 Introduction
New to Excel 2010? This is the perfect place to start. This one-day course shows you all the basics of Excel: creating formulae, formatting your worksheets, printing your work, creating charts and (if time allows, which it usually does) sorting and filtering tables of data. This course is suitable for those who are new to Excel.
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Microsoft Excel 2010 Introduction
New to Excel 2010? This is the perfect place to start. This one-day course shows you all the basics of Excel: creating formulae, formatting your worksheets, printing your work, creating charts and (if time allows, which it usually does) sorting and filtering tables of data. This course is suitable for those who are new to Excel.
more...
From Predictive Analytics World
Predictive Analytics World, April 25-26, 2012 in Toronto
...same company registered at the same time.
View the PAW overview video:
www. pawcon. com/ newyork/ 2011/ video_about_predictive_analytics_world. php
What is predictive analytics? See the Predictive Analytics Guide:
www. predictiveanalyticsworld. com/ guide
If you'd like our informative event updates, sign up at:
www. predictiveanalyticsworld. com/ signup-us. php
To sign up for the
more...
Predictive Analytics World, April 25-26, 2012 in Toronto
Predictive Analytics World, March 4-10, 2012 San Francisco

...th your colleagues and weigh your options!
View agenda overview: www. predictiveanalyticsworld. com/ sanfrancisco/ 2012/ agenda_overview. php
For more information: predictiveanalyticsworld. com/ sanfrancisco/ 2012
Registration: -- THREE WAYS TO SAVE:
1. Super Early Bird Registration by December 16th - Save up to $400.
2. Take $150 off the Early Bird or the Advance Two Day Pass
more...
From The Career Center
Real Estate Finance (CE)
Practical overview of various approaches to financing of real estate transactions. Topics
include features and requirements of traditional and nontraditionai loans, goal setting,
seller financing, refinancing, mortgage products and foreclosure 100% attendance is required
in order to receive News York State Real Estate Continuing Education credit.
more...
Real Estate Finance (CE)
AutoCAD PowerUser Level
...so includes an introduction to customizing AutoCAD and
an overview of AutoCAD's 3D features. This class is appropriate for users in all
disciplines architects, engineers, designers, facilities planners, drafters, and
others.
This course moves the user beyond the basics into more productive CAD work. Upon
completion of the course, the student will be able to work with advanced drawing
tools and
more...
From IntSol India
Workshop on Cloud Computing for Java Professionals
Cloud computing is biggest emerging trend in IT industry, which will change the way computing is done. There are many providers in industry today which offer various cloud services ranging from infrastructure to softwares. It is important to understand now what cloud computing is, why it is so promising and what impacts it will have on IT industry.
The workshop will introduce the concepts of
more...
Workshop on Cloud Computing for Java Professionals
Cloud computing is biggest emerging trend in IT industry, which will change the way computing is done. There are many providers in industry today which offer various cloud services ranging from infrastructure to softwares. It is important to understand now what cloud computing is, why it is so promising and what impacts it will have on IT industry.
The workshop will introduce the concepts of
more...
From Prediction Impact
Predictive Analytics for Business Marketing and Web 2011
...ce with Microsoft Excel or equivalent.
a An excellent overview on how to start using predictive analytics in any organization! In just two weeks I already have buy-in from upper managementa a
Jennifer Boland, Onsite Marketing Analyst
Sierra Trading Post
"A very insightful and interesting seminar. I plan to put data mining and predictive analytics to work for us right away thanks
more...
Predictive Analytics for Business Marketing and Web 2011
...ce with Microsoft Excel or equivalent.
a An excellent overview on how to start using predictive analytics in any organization! In just two weeks I already have buy-in from upper managementa a
Jennifer Boland, Onsite Marketing Analyst
Sierra Trading Post
"A very insightful and interesting seminar. I plan to put data mining and predictive analytics to work for us right away thanks
more...
Predictive Analytics for Business Marketing and Web 2011 San Francisco
...ce with Microsoft Excel or equivalent.
a An excellent overview on how to start using predictive analytics in any organization! In just two weeks I already have buy-in from upper managementa a
Jennifer Boland, Onsite Marketing Analyst
Sierra Trading Post
"A very insightful and interesting seminar. I plan to put data mining and predictive analytics to work for us right away thanks
more...
From Calyptus Consulting Group
Just-In-Time (JIT) for Purchasing

...overview of the JIT method. While companies attempt to improve their cycle times, quality, cost performance, and supply chain; many are embracing the Just-In-Time (JIT) purchasing method to accomplish improvements in these key areas. JIT is not about suppliers holding inventory or only Kanban, it is the embodiment of the philosophy of reducing non-value activities. A complex area, JIT involves
more...
Just-In-Time (JIT) for Purchasing
Essentials of Contracts

...s and provides the supply management professional with an overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types of purchase agreements and the roles and
more...
Value Analysis

...overview of the opportunities found when using value analysis techniques. These opportunities pertain to both products and services and require cross-functional company involvement and supplier cooperation. The techniques can also be applied to improve supply chain processes and internal processes. Participants will use a proven tool and apply the tool to a case study provided by CCG and then
more...
From iWare Logic
Oracle BI 10g Analytics Overview
...Overview
What you will learn:
The course begins with an introduction to fundamental concepts related to business intelligence and dimensional modeling. You will explore Oracle BI Enterprise Edition user interfaces, including Oracle BI Answers, which is used to generate, modify, organize, and share Analytical requests for viewing within Intelligence Dashboards. This course also provides
more...
Oracle BI 10g Analytics Overview
...Overview
What you will learn:
The course begins with an introduction to fundamental concepts related to business intelligence and dimensional modeling. You will explore Oracle BI Enterprise Edition user interfaces, including Oracle BI Answers, which is used to generate, modify, organize, and share Analytical requests for viewing within Intelligence Dashboards. This course also provides
more...
Oracle BI Presentation Services 10g Create ReportsDashboards
...s, and XML message files. Finally, the course provides an overview of recommended design principles and best practices related to the presentation of information in Interactive Dashboards.
Learn to:
a Build queries in OracleBI Answers
a Customize the OracleBI user interface
a Create and modify OracleBI Interactive Dashboards
a Use OracleBI Delivers to configure,
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Oracle BI Suite EE 10g R3 Build Repositories








...e Reports and Dashboards
a Oracle BI 10g: Analytics Overview -
Course Objectives:
a Use time series functions to support historical time comparison analyses
a Build the Physical, Business Model and Mapping, and Presentation layers of a repository
a Use Oracle BI Answers to run queries to test and validate a repository
a Build simple and calculated measures for
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From Lorman Education Services
Unclaimed Property Reporting
...d property laws. Attend this seminar and get an extensive overview of all aspects of unclaimed property. Don't miss this timely opportunity to learn about the obligations and current issues companies are facing.
Benefits for You
- Avoid the financial risks of not complying with unclaimed property reporting laws
- Tips on maintaining records and keeping up with changes in requirements
- Learn
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Unclaimed Property Reporting
Title Examination
...s require some curative action. Register today and get an overview of the title search and title examination process in California. Attending this seminar will give you an insider's grasp of common problems encountered during the title examination and how to solve them.
Benefits for You
- Get an overview of practices that have been used for over a hundred years in the ordinary land title
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Basic Commercial Leases
...xplore key issues in commercial leasing
- Get a practical overview of the pertinent provisions in leases from both the tenant and the landlord's perspective
- Learn how you can use brokers to make your job easier
- Discover how a commitment to ethical practices is important for attorneys, brokers and owners
This seminar is designed for attorneys, property managers, presidents, vice presidents,
more...
Tax Issues Facing Oil and Gas Businesses and Mineral Interest Owners
...d professionals affected by this dynamic industry with an overview of the state and national tax issues facing the oil and gas industry. Attend this program and get valuable solutions to tax issues throughout the stages of production and sale, from the geological survey to reporting requirements at year end.
Register today and learn about planning techniques to avoid or minimize tax liability
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Collection Law for the Health Care Industry
...w in Arkansas. This seminar will provide you with a basic overview of procedures for handling your receivables. Get valuable information on the collection process from admission and registration through legal remedies. You will also learn key collection techniques, procedures, remedies and pitfalls. Attend and you will get strategies for tackling day-to-day problems in the collection process
more...
Commercial Lender Liability
... liability issues. Register today and get a comprehensive overview of current developments in lender liability and take away information that will save your company money.
Benefits for You
- Get important information on lender liability in bankruptcy cases
- Understand the laws and regulations that apply to lender liability
- Learn valuable tips in preventing liability claims from the
more...
Overview of Entity Structures, Allocations and Schedule K-1 Preparations for Pass-Through Entity Structures
Benefits strong Avoid costly mistakes in K-1 reporting! /strong
The Internal Revenue Service's Schedule K-1 Matching Program has brought increased attention to the importance of properly preparing the Schedule K-1 and then properly interpreting and reporting the information on the taxpayer's tax return.
This seminar will look at the tax rules applicable to partnerships, LLCs and S
more...
Premises Liability and Negligent Security
...damages? /strong
Attend this seminar and get a detailed overview of premise liability law in Florida, focusing on slip and fall and negligent security law. This seminar is designed to provide you with a practical approach to issues in this area of the law. Understanding the legal arguments and practical problems in both slip and fall and negligent security cases will assist you in managing
more...
Asperger Syndrome: Educational Strategies and Interventions
...dents' needs.
Attend this seminar to hear an informative overview of the autism spectrum. You'll also gain tips on implementing effective intervention techniques. Now's the time to create the inclusive learning environment your students deserve - enroll today!
Benefits for You
- Gain a solid foundation for understanding Asperger's syndrome
- Reduce behavior difficulties by designing
more...
LLCs, LLPs and Partnerships: Organization and Operation
...ferent business entity issues.
Benefits for You
- Get an overview of the types of business entities - and how to choose what's best for your client
- Decipher formation and organization documents for LLCs and LLPs
- Find out what you need to know about entity conversions and cross-species mergers
- Stay abreast of ethical considerations, including Circular 230 and reportable transactions
-
more...
The Basics of Banking Litigation, Default, Workout, Repossession, Foreclosure and Bankruptcy: A Secured Lender's Perspective on
...
Register for this information-packed seminar and get an overview of common legal issues arising in defaulted loan situations involving secured business loans. Hear about the latest trends in lien avoidance. Get all your toughest questions answered regarding automatic stay issues.
We'll show you how to overcome any obstacles you may encounter - including issues surrounding reaffirmation.
more...
Section 504 vs. the IDEA
... 504 issues.
Attend this enlightening seminar and get an overview of the requirements of Section 504 and the IDEA, including the due process protections provided to students with disabilities. Find out how Section 504 was recently incorporated into the Americans with Disabilities Act. Learn about the specific services available through both Section 504 and IDEA.
Take advantage of this
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Concrete From A to Z
...sues.
Attend this seminar and you'll get a comprehensive overview of concrete as a building material, including nondestructive testing methods, concrete mix selection, shrinkage and curling, and contractual issues. Register today to make sure you stay on the cutting edge of your field.
Benefits for You
- Avoid concrete problems - and repair or resolve existing problems
- Get a detailed
more...
Risk Assessment: Identify, Prioritize and Quantify Risk Within Your Manufacturing Operations
Root Cause Risk Assessment - Risk assessment is now becoming an integral part of doing business in the present-day complex industrial world. All new projects and process and manufacturing operations require that businesses and companies perform risk assessments to proactively identify potential inherent risks and take steps to mitigate these risks to acceptable levels (to protect workers and
more...
Loan Participations: Agreement, Servicing, and Maintenance
Loan Participations: Agreement Servicing and Maintenance - Recent adverse events in the United States financial markets such as the collapse of the subprime mortgage market and the attendant failures of several financial institutions small and large have increased the internal and external scrutiny of the financial assets in the portfolios of the remaining financial institutions. Particular
more...
The Manufacturing Deduction: What Is It and Who Qualifies?
...Who Qualifies? - This teleconference provides a technical overview of the Section 199 deduction. Participants will review the various requirements of Section 199, as well as fact patterns/examples illustrating these requirements. Attendees will be able to understand the requirements for calculating the Section 199 deduction, including qualified production activities, domestic production gross
more...
From Wintrac Inc.
DB2 Visual Explain for SQL Application Performance Analysis
About Wintrac
Wintrac provides one stop shopping for all your IT training needs. Wintrac s course catalog of over two thousand courses includes courses on Mainframe training , COBOL Training and DB2 training
This course gives a brief overview of DB2 SQL performance considerations, including establishing goals for Application SQL performance.
We explore the capabilities of Visual Explain
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Enterprise COBOL Overview
About Wintrac
Wintrac provides one stop shopping for all your IT training needs. Wintrac s course catalog of over two thousand courses includes courses on Mainframe training , COBOL Training and DB2 training
The lecture / discussion course begins with an overview of COBOL history leading to changes for Enterprise COBOL
You can get a complete list of other Mainframe classes at
more...
FrameMaker 7.0 -Level 1
FrameMaker 7. 0: Level 1 is an introductory course on the use of the FrameMaker composition and layout software application. From it, users will be able to grasp a general overview of the main techniques used to create simple FrameMaker documents and export FrameMaker documents to XML, HTML, and PDF formats.
You can get a complete list of other Adobe classes at
more...
FrameMaker 7.0 -Level 3
FrameMaker 7. 0: Level 3 is an advanced course on the use of the FrameMaker composition and layout software application on structured documents similar to XML or SGML. From it, users will be able to grasp a general overview of the main techniques used to create and work with structured FrameMaker documents.
You can get a complete list of other Adobe classes at
more...
Introduction to Web Services
Primary goal of this course is to explain how you can benefit from Web Services. It proceeds to explain various topics such as SOAP, WSDL, UDDI, JAX/ RPC and WSIF. For each technology, we explain the primary motivation behind it and how it may help you solve a problem. Students will use this training to learn to develop the required WS components (both server and client side). Additionally, an
more...
Testing SOA Applications
This course provides a brief introduction to the concept of testing Service Oriented Architecture (SOA) based applications. SOA testing introduces new challenges. This course starts with an overview of SOA fundamentals and then looks into what is involved in testing SOA applications. The course also looks into some of the popular SOA testing tools in the market and demonstrates features of one
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Fast Track to JavaServer Faces JSF Using JSF to Build J2EE Web Apps on the JBoss Application Server
...data tables, validation, and conversion. It also includes overview of advanced technologies, such as using JSF and Ajax. After learning this material, you'll be ready to use JSF to create your own solutions in the most demanding situations.
All labs are done using the JBoss Application Server as the server platform, and the lab instructions include detailed directions on using JBoss. Labs
more...
Fast Track to Servlets - JSP on the JBoss @ Application Server
...P Expression Language directly in JSP 2. 0+ Web pages, an overview of creating custom tags with tag files, and other new capabilities that make the framework much more user friendly. The complete course will give you excellent experience on how to build robust and capable Web applications using the latest features of the Java EE Web container.
All labs are deployed to the JBoss Application
more...
Fast Track to JavaServer Faces (JSF) - Using JSF to Build J2EE Web Apps Using Rational Application Developer (RAD)
...data tables, validation, and conversion. It also includes overview of advanced technologies, such as using JSF and Ajax. After learning this material, you'll be ready to use JSF to create your own solutions in the most demanding situations.
All labs are done using the RAD Development Environment, and the lab instructions include detailed directions on using RAD and the RAD wizards and
more...
Fast Track to Servlets - JSP Using Rational Application Developer (RAD)
...P Expression Language directly in JSP 2. 0+ Web pages, an overview of creating custom tags with tag files, and other new capabilities that make the framework much more user friendly. The complete course will give you excellent experience on how to build robust and capable Web applications using the latest features of the Java EE Web container.
All labs are done using the RAD Development
more...
Fast Track to JavaServer Faces (JSF) - Using JSF to Build J2EE Web Apps
...data tables, validation, and conversion. It also includes overview of advanced technologies, such as using JSF and Ajax. After learning this material, you'll be ready to use JSF to create your own solutions in the most demanding situations.
All labs are done with the Eclipse IDE Java EE version deploying to the Tomcat server, and the lab instructions include detailed directions for using
more...
Fast Track to Servlets - JSP
...P Expression Language directly in JSP 2. 0+ Web pages, an overview of creating custom tags with tag files, and other new capabilities that make the framework much more user friendly. The complete course will give you excellent experience on how to build robust and capable Web applications using the latest features of the Java EE Web container.
All labs can be done with the Eclipse IDE Java
more...
Fast Track to Spring 2.x and Spring Web Flow 2
...ed on the powerful Model-View-Controller pattern, and the overview covers the basics of Spring MVC, and how it supports organizing your Web applications in a highly structured, loosely coupled manner. Spring Web Flow 2 is a Spring framework for defining user interface flow in a Web applicaiton. The course includes thorough coverage of Web Flow, including an overview of its capabilities and
more...
Fast Track to Spring 2.x
...ct when Spring 2. 5 was released. This module includes an overview of the Spring Security architecture, and how to use it to secure both Web application requests and bean invocations
This course is hands on with labs to reinforce all the important concepts. It will enable you to build working Spring applications, and give you an understanding of the important concepts and technology in a
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Fast Track to Spring 3 and Spring MVC Web Flow
...urse includes thorough coverage of Web Flow, including an overview of its capabilities and architecture, defning flows, flow variables and actions, the Unified EL, and flow programming. Note that Spring Web Flow 3, which will use annotation-based configuration, is still in a very early development stage.
This course is hands on with labs to reinforce all the important concepts. It will
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SAP IS Oil Gas
...& Distribution) & Exchange business of SAP IS-Oil both at overview and detail level with exposure to configuration setting. This will follow with real life data, information and examples.
A business case will be given with a real life Oil companya s business scenario in SAP IS-Oil context. Also the training will highlight various issues and challenges in IS-Oil implementation and how
more...
SAP Human Capital Management (HCM)
The course will give you a broad overview of SAP HCM / HR human resources management in 18 parts. You will learn the basic and advanced functions of the SAP HCM / HR module. The course is divided into Five main topics.
You can get a complete list of other SAP classes at
http://www.wintrac.com/courses/coursesSAP.asp
more...
Production Overview
...team members or anyone that is interested in obtaining an overview of SAP's Production module. The goal of this course is to provide participants with an understanding of the production functionality, including - functionality, terminology, overall flow, process, master data, documents, and integration. This course provides an overview of discrete, repetitive, and process manufacturing. The
more...
Production Configuration
...team members or anyone that is interested in obtaining an overview of SAP's Production configuration. The goal of this course is to provide participants with an understanding of the configuration of the production module including - the organizational structure, master data configuration, and document type configuration. The intent of this course is to prepare the project team for Blueprinting,
more...
Materials Management - Purchasing Configuration
...team members or anyone that is interested in obtaining an overview of SAP's MM/ Purchasing configuration. The goal of this course is to provide participants with an understanding of the configuration of key components of the materials management/ purchasing sub-module, including the Org Structure, Account Groups, Partners, Texts, Pricing, Document Types, and Item Categories.. The intent is to
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Materials Management - Purchasing Overview
...team members or anyone that is interested in obtaining an overview of SAP's MM/ Purchasing functionality. The goal of this course is to provide participants with an understanding of the materials management/ purchasing sub-module, including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to prepare the participants for additional
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Materials Management - Inventory Management Configuration
...team members or anyone that is interested in obtaining an overview of SAP's MM/ IM configuration. The goal of this course is to provide participants with an understanding of the configuration of the materials management module, specifically to Inventory Management including - the organizational structure, material types, item categories, schedule line categories and movement types, movement
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Materials Management - Inventory Management Overview
...team members or anyone that is interested in obtaining an overview of SAP's MM/ IM functionality. The goal of this course is to provide participants with an understanding of the materials management module, specifically to Inventory Management including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to prepare the project team for
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Supply Chain Management Demand Planning
This course is designed specifically for project team members or anyone that is interested in obtaining an overview of the demand planning processes in SCM including the interactive planning table, the setup and use of forecasting techniques, master data used in the planning process, and the release and transfer of planned data from demand planning..
You can get a complete list of other SAP
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Supply Chain Management Supply Network Planning
This course is designed specifically for project team members or anyone that is interested in obtaining an overview of the demand planning processes in SCM including the interactive planning table, the setup and use of forecasting techniques, master data used in the planning process, and the release and transfer of planned data from demand planning..
You can get a complete list of other SAP
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Business Processes in Supply Chain Management
This course is designed specifically for project team members or anyone that is interested in obtaining an overview of common sales business processes and how to incorporate them into the SCM module including sales forecasting, forecast application, global available-to-promise, and displaying detailed cross-plant planning results..
You can get a complete list of other SAP classes at
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SAP Supply Chain Management Overview
...team members or anyone that is interested in obtaining an overview of the main processes included in SAP's Supply Chain Management including Sales, Procurement, Manufacturing, and Warehouse Management. The goal of this course is to provide participants with a solid understanding of Supply Chain Management in SAP including terminology, processes, functionality, and integration. The intent is to
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Sales and Distribution Overview
This course is designed specifically for project team members. The goal of this course is to provide project team members with an understanding of the sales and distribution module including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to prepare the project team for additional levels of training and for project activities. Project
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SAP Enterprise Resource Planning Course
...r members of an organization that would like to obtain an overview of core SAP functionality. The goal of this course is to teach participants SAP basic, SAP Netweaver, Human Capital Management, Procurement, Product Lifecycle Management, Manufacturing Execution, Inventory Management, Warehouse Management, Sales Order Management, Enterprise Asset Management, Customer Service, Program Management,
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SharePoint 2010 Level 1
... create a SharePoint site including: knowledge management overview and considerations, adding logos, creating web parts (announcements, calendar, discussion boards, contacts, links, surveys), workspaces, Quick launch panel, creating content libraries, customizing views, collaboration tools, entering and labeling content, user tracking, permissions.
You can get a complete list of other
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Appraising Performance
Appraising Performance provides an overview of the basics of conducting performance appraisals. It provides guidelines and best practices for evaluating and improving the work performance of employees, thereby increasing quality and productivity.
You can get a complete list of other Business Skills classes at
http://www.wintrac.com/courses/business.asp
more...
Fundamentals of Selling
...overview of the basics of selling with an emphasis on the different stages of the sales cycle. It provides guidelines and best practices for preparing to sell, finding and qualifying prospects, making sales presentations, negotiating the close, and following up after the sale. By applying the tools and techniques presented in this course, sales professionals will benefit by increasing their
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Fundamentals of Communication
Fundamentals of Communication provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations.
You can get a complete list of other Business Skills classes at
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Fundamentals of Customer Service
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
You can get a complete list of other Business Skills classes at
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Overview of Web 2.0 for Developers Training
Web 2. 0 holds tremendous potential for enterprises of all shapes and sizes. The network has evolved from being a mere conduit for exchanging files, into a full-fledged ecosystem that is capable of facilitating collaboration and innovation.
You can get a complete list of other web 2. 0 classes at http://www.wintrac.com/courses/coursesWeb2.asp
more...
PerformancePoint 2010 Designing Implementing Scorecards and Dashboards
This four day course covers design theory, different types of dashboards, planning, deployment and security. Each of the first class objects such as Indicators, KPIs, Filters, Data Sources, and interconnecting them into scorecards and combining scorecards into dashboards is covered in depth. In addition peripheral knowledge that greatly enhances the design experience is provided including an
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ADO DOTNET Using VB DOTNET
... NET in a realistic setting.
The course opens with an overview of ADO. NET and its relation to previous Microsoft data access technologies, including ADO. It includes a discussion of ADO. NET architecture, main interfaces and classes, and programming with both the connected and disconnected models. The database for the case study is introduced.
The next two chapters cover in detail
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VBNET Essentials
Microsoft .NET is an advance in programming technology that greatly simplifies application development, both for traditional, proprietary applications and for the emerging paradigm of Web-based services. .NET is a complete restructuring of Microsofta s entire system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. There
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WebSphere Application Server V6 Overview for Managers
...overview of IBM WebSphere Application Server v6 and is intended for managers with teams working on different areas of WebSphere Application Server. This course clears the air on the application server's functionality and its different features. Having understood the key features of the product and its capabilities, participants will be better able to allocate resources in this area.
You can
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WebSphere Product Suite Overview
This course is intended for Java programmers who are interested in learning about the WebSphere and Rational family of products. Students will obtain an introduction to two members of the Rational family: Rational Software Architect and Rational Application Developer. Rational Software Architect can be used for UML modeling, Java development, application assembly, and unit testing. Rational
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WebSphere Application Server v7.0 Overview for Managers
...overview of IBM WebSphere Application Server v7. 0 and is intended for managers with teams working on different areas of WebSphere Application Server. This course clears the air on the application server's functionality and its different features. Having understood the key features of the product and its capabilities, participants will be better able to allocate resources in this area.
You
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Java Performance Tuning
This course provides the process of performance tuning Java systems and eliminates all types of performance problems, including planning for performance, building a performance testing and tuning environment, tools, tuning methodology and an overview of how performance is affected by the runtime Java environment. This course is essential in understanding how to most effectively tune any Java
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Overview of Project Management
The Challenge
Within virtually every enterprise there is growing understanding of just how crucial successful projects are to financial well-being. After all, our ability to reach Strategic Objectives largely depends on the success of our major initiatives. In parallel with this understanding is the realization that all levels of the organization must become conversant with the primary principles
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Project Management Overview for Managers
...lar project success.
The Solution
Project Management Overview for Managers delivers a power-packed overview of the essential project management concepts and techniques that every business manager must know. All topics include field-proven best practices that are effective in any project setting. Participants are shown how to structure a project, establish and manage scope, create an
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Overview of WebLogic Portal 9.2 Training
This course introduces the WebLogic Portal product at a non-technical level. The main features and benefits are covered. The course discusses the typical business problems that can be solved through a portal site.
You can get a complete list of other weblogic classes at http://www.wintrac.com/courses/coursesweblogic.asp
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AIX Internals Overview
This course uses extensive lectures to instructor, in detail, how the kernel of the AIX operating system functions. The participant will learn how to determine the activities of the kernel by tracing the relationship of kernel structures, such as linked lists and tables.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
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Introduction to Oracle8i for Sybase Developers
This class is the starting point for all developers with Sybase experience entering the world of Oracle application development. You will leverage your existing Sybase skills to rapidly learn the critical aspects of Oracle development including working with SQL*Plus, writing PL/ SQL programs, creating stored procedures, calling Oracle Supplied Packages, creating Java procedures and creating
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Oracle8i New Features Overview
Oracle8i is the new version of the Oracle server, Oracle8. 1. x. This seminar will teach you the critical new features in 8i such as embedded Java, temporary tables and more. Considering the convergence of Oracle, Java and other object technologies (e. g. CORBA) and the complications this can introduce into the learning curve, this class will also help the student understand what additional
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Parallel Sysplex Overview & Operations
The course will concentrate on the operational aspects of the Parallel Sysplex environment. The student will learn about the hardware/ software components that constitute a parallel sysplex and the operator functions needed to manage it. Particular attention will be given to the commands necessary to collect information about the status of the sysplex and associated recovery considerations.
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CICS for z-OS Version 3.1
...e multi-tasking.
This course is meant to be a product overview; all new facilities will be discussed along with implementation tips and so on. It is also meant to be a review of the steps that must be taken when you migrate to this new CICS that is, what are the functions that have been made obsolete, what should you be worried about, what are the changes to the various programming
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z-OS Systems Overview for Operators
This course examines the changes and enhancements introduced with z-architecture, the z/ series processor, and the z/ OS operating system.
You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp
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Programming Languages for Lotus Domino Designer R5- LotusScript
During this course you will thoroughly explore most of the Domino Object Model classes accessible to LotusScripta . The primary emphasis of the course is not on LotusScript itself, but rather on how to use basic LotusScript language elements to operate on the Domino object classes, including databases, views, documents, fields, and ACL settings.
This course is not a beginning programming
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Introduction to Oracle9i for Sybase Developers
This class is the starting point for all developers with Sybase experience entering the world of Oracle application development. You will leverage your existing Sybase skills to rapidly learn the critical aspects of Oracle development including working with SQL*Plus, writing PL/ SQL programs, creating stored procedures, calling Oracle Supplied Packages, creating Java procedures and creating
more...
Oracle9i New Features Overview for Developers
This class will provide you with an overview of the new developer-centric features available in Oracle9i. Release 1 and Release 2 features are discussed. Many code examples are presented. Of course, we will supply you with the scripts! This is a one-day, lecture only course.
You can get a complete list of other Oracle classes at
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ADONET Using Visual Basic
...io 2005 and SQL Server 2005.
The course opens with an overview of ADO. NET and its relation to previous Microsoft data access technologies, including ADO. It includes a discussion of ADO. NET architecture, main interfaces and classes, and programming with both the connected and disconnected models. The database for the case study is introduced.
You can get a complete list of other Dotnet
more...
ADO DOTNET Using VB DOTNET
... NET in a realistic setting.
The course opens with an overview of ADO. NET and its relation to previous Microsoft data access technologies, including ADO. It includes a discussion of ADO. NET architecture, main interfaces and classes, and programming with both the connected and disconnected models. The database for the case study is introduced.
You can get a complete list of other Dotnet
more...
ADONET Using C#
...io 2005 and SQL Server 2005.
The course opens with an overview of ADO. NET and its relation to previous Microsoft data access technologies, including ADO. It includes a discussion of ADO. NET architecture, main interfaces and classes, and programming with both the connected and disconnected models. The database for the case study is introduced.
You can get a complete list of other Dotnet
more...
XML Parsing Using Visual Basic and DOTNET
This two-day course teaches the different types of XML parsing available in .NET. The course starts off with an overview of the .NET Framework and XML classes found in the System namespace. It then dives into the different parsing methodologies available from Microsoft.
You can get a complete list of other Dotnet classes at http://www.wintrac.com/courses/maindotnet.asp
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XML Parsing Using C# and DOTNET
This two-day course teaches the different types of XML parsing available in .NET. The course starts off with an overview of the .NET Framework and XML classes found in the System namespace. It then dives into the different parsing methodologies available from Microsoft.
You can get a complete list of other Dotnet classes at http://www.wintrac.com/courses/maindotnet.asp
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C# Essentials (VS 2010)
This two-day intensive course is designed for the experienced programmer to help you quickly come up to speed on the C# language. It is current to Visual Studio 2010 and .NET 4. 0, which introduces important new features such as dynamic data type, named and optional arguments, and the use of variance in generic interfaces. The new features are covered in a new chapter. A new appendix covers the
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Migration to J2EE for Mainframe Developers
Using instructor-led discussions and interactive case studies, this course is designed to assist mainframe legacy developers in their transition to the eCommerce development environment. This seminar will illustrate the following topics: eCommerce infrastructure overview, J2EE Framework, comparing J2EE to mainframe architecture, define basic concept of object orientation, demonstrate OO principles
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DOT NET Overview (dot net)
...overview of Microsofta s new .NET technology. It should prove of value to developers and managers who are starting on a .NET project or who are evaluating this technology.
The course opens with a discussion of the fundamental issues in developing applications in the web environment, leading to the concept of applications as a service. The .NET Framework is outlined, including the
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Developing Web Services with WebLogic
...tandards such as SOAP, WSDL, and JAX-RPC. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard (J2EE 1. 4) APIs for SOAP messaging and WSDL-driven, component-based service development, working extensively with the BEA WebLogic Server to implement, deploy and test Web services. Both document-style and RPC-style messages and
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DOT NET Overview
...overview of Microsoft's. NET technology. It should prove of value to developers and managers who are starting on a .NET project or who are evaluating this technology. The course is designed to run using .NET 3. 5 and Visual Studio 2008.
The course starts with an introduction to the architecture and key concepts of .NET. Visual Studio 2008 is surveyed. The major .NET languages are
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Presentation Skills Workshop
Good presentation skills project a professional image and assist in influencing decisions, presenting results, and providing information. This interactive workshop enables professionals to develop and refine their presentation techniques. Case study scenarios are used in exercises and can be customized. The workshop provides both a conceptual overview and team and individual exercises for refining
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Finance Essentials
...overview of the basics of finance in business. It will cover financial roles and responsibilities in business organizations, discuss the purpose of financial reports and documents as well as how to read them, and examine money in business and the role of the federal government in regulating financial concerns. Finally, this course will cover financial management and financial ethics.
You
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Civil 3D 2008 Introduction for Site Grading Plans
Autodesk Civil 3D supports a wide range of civil engineering tasks and creates intelligent relationships between objects. This interactive two day course is recommended for users that are required to understand the basics of Civil 3D and create introductory level site grading plans using Civil 3D. This course is also ideal for managers that require a basic overview and understanding of this aspect
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Civil 3D 2008 Introduction to Corridor Design
Autodesk Civil 3D supports a wide range of civil engineering tasks and creates intelligent relationships between objects. This interactive course is recommended for users that are required to understand and create introductory level road corridors using Civil 3D.
This course is also ideal for managers that require a basic overview and understanding of this aspect of Civil 3D.
You can get a
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Architecture and Deployment
This course provides a comprehensive overview of BusinessObjects products and deployment considerations. Experience an "under the hood" examination of a complete Business Objects implementation and working environment and review a road map of the standard deployment procedures.
You can get a complete list of other Business Objects classes at
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Developing Web Services with WebLogic (xmlweb)
...tandards such as SOAP, WSDL, and JAX-RPC. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard (J2EE 1. 4) APIs for SOAP messaging and WSDL-driven, component-based service development, working extensively with the BEA WebLogic Server to implement, deploy and test Web services. Both document-style and RPC-style messages and
more...
Rational Software Modeler v6.0 Overview
This course will integrate a combination of instructor-led discussions and interactive workshops to assist in the design of systems using the Rational Unified Process for Systems Engineering and Model-Driven Development or Model-Driven Architecture using IBM Rational Modeling Tools. This seminar will focus on the Unified Modeling Language (UML) 2. 0 model-driven design and development tools for
more...
Rational Software Architect v6.0 Overview
This course will integrate a combination of instructor-led discussions and interactive workshops to assist designers and developers to get started with using Rational Software Architect (RSA). This course will allow them to gain a hands-on experience with RSA as they get introduction to a number of features, supporting concepts, and integration with other tools. In this course you will learn the
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Introduction to BEA SOA Architecture
... provide each participant with a high-level comprehensive overview of the BEA WebLogic Service-Oriented Architecture (SOA) and business integration components of the eCommerce environment. This briefing will focus on the concept and role of the SOA surroundings in the corporate environment, integration of Web services, architecture of the BEA Enterprise Service Bus and the message broker,
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Assembler Language - Introduction
This class is an introduction to Assembler Language programming. Topics include an overview of computer architecture, review of instruction formats, and basic assembler language instructions.
You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp
more...
Developing Web Services with WebLogic
...tandards such as SOAP, WSDL, and JAX-RPC. Students get an overview of the interoperable and Java-specific Web services architectures, and then learn the standard (J2EE 1. 4) APIs for SOAP messaging and WSDL-driven, component-based service development, working extensively with the BEA WebLogic Server to implement, deploy and test Web services. Both document-style and RPC-style messages and
more...
DB2 Concepts and Facilities
...sign and Referential Integrity (RI) are discussed.
An overview of DB2 (SQL) programming concepts are presented and discussed.
DB2 performance guidelines are discussed. Optionally, the use of the SQL statement EXPLAIN PLAN is used to help to evaluate the efficiency of SQL statements.
The following "Release Dependent" features are also covered -
You can get a complete list of
more...
Crystal Enterprise 9 Administrator Workshop
This two-day interactive workshop covers an overview of the system architecture, how to use ePortfolio, and how to manage users and security. The course incorporates a number of hands-on exercises to reinforce the learning process.
You can get a complete list of other crystal reports classes at http://www.wintrac.com/courses/coursescrystal.asp
more...
Help Desk Analyst
This 4-day course will prepare students for the Help Desk Institutea s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk
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Help Desk Analyst(itil)
This 4-day course will prepare students for the Help Desk Institutea s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk
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Digital Photography- An Introduction (Windows)
... images in print and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer,
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Digital Photography-An Introduction (Macintosh)
... images in print and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer,
more...
Digital Photography- Introduction (Second Edition for Windows)
... images in print and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer,
more...
Digital Photography -Introduction (Second Edition for Macintosh)
... images in print and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer,
more...
PROJECT MANAGEMENT OVERVIEW
This 1-day course covers everything youa ll need to participate in the project management process, including the significance of effective project management, important tools and techniques, and how your role can affect future project management results. PDUs = 7.
You can get a complete list of other Project Management classes at
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PMI Risk Management Professional Exam Preparation
...portance within project management. This course offers an overview of project risk and risk management in a combination of lecture and hands-on learning formats, and is geared towards preparing students for the PMI Risk Management Professional (PMI-RMPSM) certification exam offered by the Project Management Institute (PMI). This boot-camp style course covers the four primary exam objectives:
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Dot NET Overview for Managers
...overview of Microsoft's .NET Framework. Microsoft has bet the future on this robust platform, and they have put considerable resources into its architecture and tools. The course is designed for managers and other decision makers who need to understand the principals and concepts behind this technology, without diving into the technical details or writing code. WestLake's vendor-neutral
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J2EE vs. NET for Managers
...overview of the two leading enterprise frameworks, Sun Microsystems' Java 2 Enterprise Edition (J2EE) and Microsoft's .NET platform. This course is designed for managers who need to understand the relevant principles and concepts behind these frameworks, without being weighed down by an abundance of technical detail or code. Our vendor-neutral approach allows comparison of the frameworks and
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XML Overview for Managers
This course seeks to demystify the hype surrounding the eXtensible Markup Language (XML) and related technologies. Managers will learn what XML can do, which systems it can replace, which systems it can complement, and appropriate situations for XML development.
You can get a complete list of other Enterprise Architecture classes at
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Web Technologies Overview for Managers
This courseware helps you make sense of the often confusing and overwhelming system of the World Wide Web. From the browser to the server to the database and back again, you will find out about the languages and technologies that make up today's Internet. This course is designed not only for Web Managers but new Web site administrators and Webmasters responsible for maintaining and updating the
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Business Analysis Overview
...-day workshop aims to provide a realistic and interactive overview of what business analysis is, and what a business analyst does in the framework of defining system solutions. This workshop will use a case study approach to allow participants to perform a current state analysis to identify the a as isa situation, interview users to elicit requirements about the a future statea , and write
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Web Technology Overview for Managers
This courseware helps you make sense of the often confusing and overwhelming system of the World Wide Web. From the browser to the server to the database and back again, you will find out about the languages and technologies that make up today's Internet. This course is designed not only for Web Managers but new Web site administrators and Webmasters responsible for maintaining and updating the
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LINUX LEVEL 1 - INTRODUCTION TO LINUX USE AND ADMINISTRATION
...he vi editor and file permissions. The course includes an overview of the available Linux GUI front ends, and specifically looks at the configuration and use of Gnome. System administration topics such as job control, installation and configuration are covered before the basic admin tasks of installing packages, managing users, and booting the system.
You can get a complete list of other
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Microsoft SQL Server 2008 for Developers
...overview tour of SQL Server 2008 including its editions, components, and tools. Then you will learn about the steps to install, and/ or upgrade to SQL Server 2008 and configuring the server. You will see how the principals of database design are used in creating of databases and then how to apply server tables to them. The course continues with SQL Server Management Studio and how to build
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Microsoft SharePoint for the Front-End User
This one-day course will teach non-IT administrators how to create a SharePoint site and covers topics such as knowledge management overview and considerations, adding logos, creating web parts, workspaces, customizing views, creating content libraries, and entering and labeling content.
You can get a complete list of other Sharepoint classes at
more...
Overview of Object-Oriented Technology
In this course you will learn the features, advantages, and techniques of using the object-oriented paradigm for software development. Through presentation and discussions you will get an overview of the object-oriented approach as it applies to methodology, analysis and design, coding, and developing distributed applications. You can get a complete list of other Object Oriented Analysis and
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Web Tool Overview DreamWeaver Flash Photoshop ASP ColdFusion
This course will provide a 1 day overview of each of the following modules: Dreamweaver MX, Flash, PhotoShop, .ASP, and ColdFusion. Each of these topics can be explored in greater depth
You can get a complete list of other web Development classes at http://www.wintrac.com/courses/coursesWDtraining;.asp
more...
Web 2.0 Executive Overview Training
Web 2. 0 holds tremendous potential for enterprises of all shapes and sizes. The network has evolved from being a mere conduit for exchanging files, into a full-fledged ecosystem that is capable of facilitating collaboration and innovation.
You can get a complete list of other web 2. 0 classes at http://www.wintrac.com/courses/coursesWeb2.asp
more...
Technical Introduction to WebSphere MQ
This is a one day technical overview of the functions available in the IBM WebSphere MQ product on all platforms. This course is a prerequisite for other administration and programming courses.
You can get a complete list of other WebSphere MQ classes at http://www.wintrac.com/courses/WSMQ.asp
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Job Control Language and OS 390 Utilities
This course is a combination of lecture, discussion and hands-on lab sessions.
First, an overview of JCL is given which describes the purpose of JCL, its relationship to the operating system, and the format / rules for coding.
You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp
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COBOL Programming
The course starts with an overview of structured programming concepts.
The four divisions of a COBOL program and their functions are reviewed in detail.
You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp
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COBOL for OS390 and LE370 Workshop
The course starts with an overview COBOL for OS/ 390 and many of the differences from previous version of COBOL including the callable functions.
You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp
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An Overview of XML
This seminar will introduce XML and explain its implications for IT. You will:
Learn what XML is and where it is useful
Understand the parts of an XML document and what makes it well formed
Understand how schemas impose structure on an XML document
Understand how Style Sheets can transform an XML document
Be introduced to certain core XML languages, such as
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SOA Architecture and Design Principles
...overview of key concepts and issues associated with the adoption of a service-oriented architecture, including SOA principles, service design and infrastructure. It will explore the definitions and principles of each type of fundamental shared service to include presentation, business, and data services. Additionally, the course explores SOA runtime governance, service bus, service registry,
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Help Desk Analyst
This 4-day course will prepare students for the Help Desk Institutea s a Certified Help Desk Analysta certification. It may also be delivered in an a accelerateda 3-day format. Students will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk
more...
BUSINESS OBJECTS ENTERPRISE XI ADMINISTRATOR WORKSHOP
This three day interactive workshop was designed for Administrators who need to deploy and manage BusinessObjects Enterprise XI or Crystal Server XI. Some of the topics covered include an overview of the system architecture, how to use the web desktop and how to manage users and security. The course incorporates a number of hands on exercises to reinforce the learning process.
You can get a
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Crystal Enterprise 10 Administrator Workshop
This two day interactive workshop was designed for Administrators who need to deploy and manage Crystal Enterprise 10. Some of the topics covered include an overview of the system architecture, how to use ePortfolio and how to manage users and security. The course incorporates a number of hands on exercises to reinforce the learning process.
You can get a complete list of other crystal reports
more...
Oracle10g New Features Overview
This class will give you a sound introduction to the prominent new features available with Oracle10g. The primary objective is to provide you with an understanding of the intended purpose and use of the feature, while adding context from the instructora s research and / or use of the feature. Most topics are discussed within the context of a working example, so you will have a head-start on
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Rational Software Architect v6.0 Overview
This course will integrate a combination of instructor-led discussions and interactive workshops to assist designers and developers to get started with using Rational Software Architect (RSA). This course will allow them to gain a hands-on experience with RSA as they get introduction to a number of features, supporting concepts, and integration with other tools. In this course you will learn the
more...
Rational Software Modeler v6.0 Overview
This course will integrate a combination of instructor-led discussions and interactive workshops to assist in the design of systems using the Rational Unified Process for Systems Engineering and Model-Driven Development or Model-Driven Architecture using IBM Rational Modeling Tools. This seminar will focus on the Unified Modeling Language (UML) 2. 0 model-driven design and development tools for
more...
Introduction to EJB V 3.0
...mphasis on doing things the 3. 0 way.
Students get an overview of the EJB rationale and architecture, and then dive right into creating session beans and entities. The new dependency-injection features of EJB3 cause perhaps the most confusion, so we work through a chapter devoted explicitly to DI and JNDI, and basically how components find each other to make an application. We then study
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Java Servlets
...2EE components and systems.
The course begins with an overview of server-side Java programming and web protocols. Then students learn the Java Servlets architecture, the request/ response cycle, and servlet life cycle, and how to build interactive web applications that parse and/ or generate HTML forms. Several prominent patterns for servlet application architecture are considered. Sessions
more...
WebSphere Business Integration Overview
This course will utilize an interactive lecture series to demonstrate the usage of the WBI Server components for building integrated applications across multiple platforms. This seminar will focus on the following topics: integration of WBI products, e-business patterns, J2EE environment, WBI administrative tools, WBI design toolset, modeling processes via WBI Modeler, Service Oriented
more...
Learning To Program Using Visual C# 2008
...e Visual C# 2008 language. The course starts with a quick overview of the .NET platform, examining assemblies, Microsoft Intermediate Language, Visual Studio profiles, XML comments, IntelliSense, and debugging. From there, youa ll learn all the language features that you must internalize in order to create full-featured Web or Windows applications that make best use of the .NET platform.
more...
Microsoft LINQ Using Visual basic 2008
... possible. Youa ll start by working through a quick overview of LINQ, and how it applies to working with collections of objects, retrieving data stored in SQL Server, and creating XML content. Subsequent topics introduce new LINQ-oriented language features, LINQ to Objects, LINQ to DataSets, LINQ to SQL, LINQ to XML, and LINQ to Entities. By the time youa ve completed the course,
more...
Overview of J2EE Development
This course provides a coherent, high-level explanation of the Java 2 Platform, Enterprise Edition (J2EE): what sorts of software are created with J2EE; how software is developed for this platform; how it is deployed and put into production; how it can be administered. The course is designed specifically for non-programmers a analysts, managers, technical writers, and anyone who desires a good
more...
Microsoft LINQ Using Visual C# 2008
... possible. Youa ll start by working through a quick overview of LINQ, and how it applies to working with collections of objects, retrieving data stored in SQL Server, and creating XML content. Subsequent topics introduce new LINQ-oriented language features, LINQ to Objects, LINQ to DataSets, LINQ to SQL, LINQ to XML, and LINQ to Entities. By the time youa ve completed the course,
more...
From SpringPeople Technologies Private Limited
OSGi with dm Server
...overview of the techniques and tools you need to build applications for the dm Server.
In this workshop you will learn:
* Basics of OSGi and the Spring Dynamic Modules framework
* Basic operational aspects of the dm Server
* How to design and implement dynamic, modular applications that make use of the unique features offered by the dm Server
* Web support in the dm
more...
From L'Obel IT-Palaestra
L'Obel Certified QTP Training in Bangalore India





...e
a Fundamentals of Quick Test Professional (QTP)
a Overview of a typical QTP process
a What do we mean by Objects?
a Concepts of Object Repository
a Ordinal Identifiers
a Check Points and what are those
a Types of checkpoints
a Record and create a simple script
Module 2
a Using Regular Expressions in checkpoints
a Writing Custom Checkpoints
a Reporting a step
more...
L'Obel Certified Software Testing Training in Bangalore





...Management Tool, Performance Testing tool
WINRUNNER
a Overview of Testing using WinRunner
a Recording Modes
a Using Checkpoints
a Synchronizing the test
a GUI spy
a Setting up GUI maps
a Test Script
a Data Driven Testing
a Functions and Reusable Libraries
a Exception Handling
a External Functions
a Batch Testing
LOADRUNNER
a Introduction
a
more...
L'Obel Certified Oracle DBA Training in Bangalore





...g unused indexes
Oracle Fundamentals II
a Networking Overview
a Basic Oracle Net Architecture
a Basic Oracle Net Services Server-Side Configuration
a Basic Oracle Net Services Client-Side Configuration
a Usage and Configuration of the Oracle Shared Server
a Backup and Recovery Overview
a Instance and Media Recovery Structures
a Configuration of the Database Archiving
more...
L'Obel Certified Oracle Training in Bangalore





...g unused indexes
Oracle Fundamentals II
a Networking Overview
a Basic Oracle Net Architecture
a Basic Oracle Net Services Server-Side Configuration
a Basic Oracle Net Services Client-Side Configuration
a Usage and Configuration of the Oracle Shared Server
a Backup and Recovery Overview
a Instance and Media Recovery Structures
a Configuration of the Database Archiving
more...
L'Obel Certified PG Diploma in BioInformatics Training in Bangalore





...omputer Fundamentals
a Introduction to Computers
a Overview
a Hardware
a Software
a Introduction to Operating Systems
a DOS
a Windows
a Unix and Linux
a Introduction to Networking
a Overview
a Internet
a WWW
a IP/ TCP
a FTP
a Linux Commands
a Overview
a User commands
a Application to Bioinformatics
Module III: Option No. 1: Programming and
more...
L'Obel Certified SEO SEM Analyst Training in Bangalore





...0. Search Phrases
SEO Course Content - Advanced Package
Overview of Advanced SEO Concepts
- Search Engines and Directories
- Important Search Engines and Directories
- Who Owns Who?
- Important Industry Milestones
- Who Powers Whom?
- Key Audiences for Your Site
- The Definition of Search Engine Compatibility
- So What is Search Engine Optimization?
- Web Site Elements Impacting
more...
L'Obel Certified PHP MySQL Ajax Training in Bangalore





... server side
PHP - JavaScript
Module 12. AJAX TOOLS
Overview of AJAX Tools
Google Web Toolkit
Ruby on Rails
Adobe Flex
Module 13. XML
XML benefits
XML in practice
XML documents
Syntax
Case sensitive
Element names
DTD
Document Prolog
CDATA sections
Basic rules
Creating a simple XML File
DTD (document type declaration)
XML and AJAX
XML, DOM and JavaScript
Accessing,
more...
From Pitman Training Centre London
Lotus Course Fundamentals Of Domino 8 Application Development
...ations in IBM Lotus Domino Designer 8.
It provides an overview of the Lotus Domino 8 and Lotus Domino Designer 8 environments, introduces the elements and skills that are used in creating single-database Domino applications, describes how the formula language can be used to enhance the functionality of a Domino application, and explains how Lotus Domino applications can be secured.
more...
From Kennedy Ryder
KL PJ PRINCE2 Overview - Kuala Lumpur - Petaling Jaya Selangor Malaysia



http://www. kennedyryder. com/ prince2_overview. html
more...
Geneva Lausanne Switzerland - PRINCE2 Overview Course - Geneva Lausanne Switzerland
http://www. kennedyryder. com/ prince2_overview. html
more...
Chester England - PRINCE2 Overview Course - Chester England



http://www. kennedyryder. com/ prince2_overview. html
more...
Cambridge England - PRINCE2 Overview Course - Cambridge UK



http://www. kennedyryder. com/ prince2_overview. html
more...
London England - PRINCE2 Overview Course - London UK



http://www. kennedyryder. com/ prince2_overview. html
more...
Penang PRINCE2 Overview - Penang Malaysia



http://www. kennedyryder. com/ prince2_overview. html
more...
Hong Kong China - PRINCE2 Overview Course - Hong Kong China



http://www. kennedyryder. com/ prince2_overview. html
more...
From Gucons
SAP PP Training in Hyderabad
...Overview
Unit Introduction to SAP
Unit Basis
Unit SAP Services
Unit Co-operative Business Scenarios
Unit mySAP. com
Unit Navigation
Unit System-wide Concepts
Unit Enterprise Structure
Section 2: Manufacturing Planning and Execution for Discrete and Repetitive
Unit Introduction
Unit Master Data
Unit Planning and Execution with Final
more...
From Portnov Computer School
Small Business Home-based Business Network Marketing MLM

The program is designed for individuals interested in transitioning from employment to self-employment. It is not focused on any specific business opportunity. Instead, it provides an overview of existing small business opportunities with serious emphasis on Network Marketing as a low cost and low risk business opportunity. The training is available in classroom format as well as online.
more...
Job Search
...y)
The numbers game in job search. Conversion ratios.
Overview of Craigslist, Dice, Monster, Hotjobs, Careerbuilder
Finding jobs in job search websites
Applying for open positions online
Posting resume on job search websites
Resume sending/ posting rules and principles
Networking (finding hidden jobs)
Why networking is important.
Using LinkedIn in your job search
Leveraging
more...
From Simons-White & Associates, Inc.
Business Operating System (BOS) Overview




This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met.
Course available in five languages:
English
German
French
Spanish
Portuguese
Course Objectives:
Participant
more...
Mistake Proofing



...Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material
more...
Six Sigma Green Belt



Course Description:
This course is designed for individuals who are new to the concepts of Six Sigma. Green Belt candidates are introduced to some of the Six Sigma tools and are exposed to the phases of the DMAIC process. Green Belts learn to quantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and
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Lean Six Sigma Overview
This course is designed to present to managers, directors and professionals an understanding of the concepts of Lean Six Sigma and what they can achieve. During the session, participants will be exposed to the tools used in various phases of Lean Six Sigma and the companies that have achieved significant bottom-line results from the process.
Course Objectives:
By the end of the seminar
more...
From Technology Education Academy
R12 Oracle Financial Consultant Training Certification













..., preparation material for certifications, implementation overview, Fulfills ILT Req.
The objective to offering such performance-based/ practice-oriented course on Oracle Financial R12 to providing the access of highly professional certifications in the reach of fresh-graduates and professional to afford the training charges, this way Technology Education Academy will be imparting the
more...
Instructor Led Training Oracle Apps DBA R12













...ngineer
Technical Consultant
Course Objectives
Gain an overview of Oracle E-Business Suite
Install Oracle E-Business Suite
Describe Oracle E-Business Suite architecture
Identify key files and their purposes
Navigate the Oracle E-Business Suite file system
Identify key features of the Oracle E-Business Suite database
List advanced configuration options
Run Oracle E-Business Suite
more...
From Lumenbrite Training
FCP 100 Overview of Final Cut Pro 7
This two-day Final Cut Pro training is a hands-on course introduces students to the primary feature set and basic interface. In this course, you'll learn to perform basic editing functions while familiarizing yourself with the user interface. Topics include basic setup, adjusting and customizing preferences and settings, capturing video and audio, various editing and trimming techniques, Ripple,
more...
From Bronze Dragon International Training
Shamanic Energy Healing practitioner training
...Overview
This course is all about the shamanic skills necessary for being happy, healthy, balanced, living in harmony with plants, animals, minerals, humans on this earth.
The shaman is a person of knowledge, a bridge between the seen and unseen, this world and other worlds, between past, present and future. A shaman can be a healer, an advisor and an intermediary, working on behalf of
more...
From Magna Training
SAS Training
...o Output Window
o Program Editor Window
* Overview of Libraries
o Data Sets
o Cube
o Data View
o Referencing Files in Catalog
o SAS Libraries
Base SAS .. Continued
( Week 2 )
* Basic Concepts
o Creating a SAS Program
o Components of SAS Program
o Characteristics of SAS Program
more...
SAP CRM Training
...t
o Partner Determination
o Pricing Overview
o Billing Overview
* Middleware
o Basic Concepts of SAP CRM Middleware
o Brief overview of the SAP CRM webClient
CRM Sales Module Customization
( Week 3 )
* CRM Sales Modules
o Opportunity Management
o Quotation creation & Customization
o
more...
From Mullan Training
Adobe Illustrator



...
COURSE CONTENT
Introduction to the Interface
- Overview of the Toolbox
- Exploration of the Palettes
- The Info Bar
- Understanding Document
- & Page Setup
- Setting up the Artboard
- Magnification & Views
- Setting Document Preferences
- Bitmapped vs Raster Images
- Drawing B ziers Curves & Lines
- Adding & Deleting Points
- Using Keyboard Shortcuts
Using Various
more...
Adobe In Design



... For Handoff to A Service Provider
- Commercial Printing Overview
- Printing
- Packaging Files
Creating Acrobat PDF Files
- PDF Files For The Web
- PDF Style
- PDF Files For Printing
Importing and Editing Text
- Flowing Text
- Working With Styles
- Showing Hidden Characters
- Threading Text
- Changing The Number Of Columns
- Creating And Applying A Character Style
- Finding And
more...
Adobe Photoshop Advanced



... Your Monitor for Colour Management
- Colour management overview
- Calibrating and characterizing your monitor
- Monitor adjustment
- Saving the monitor profile
Producing and Printing Consistent Colour
- Reproducing colours
- Specifying colour management settings
- Proofing an image
- Identifying out-of-gamut colours
- Adjusting an image and printing a proof
- Saving the image as
more...
Advanced Macromedia Dreamweaver



...Overview
- Understand course objectives
- Understand course pre-requisites
Dreamweaver MX environment
- Advantages of dynamic web applications
- Application server environments
- Create and manage a dynamic site
Dynamically generated content
- Connect to database (ODBC connections in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
-
more...
Macromedia Dreamweaver - Building Dynamic Sites with SQL



...Overview
- Understand course objectives
- Understand course pre-requisites
Dreamweaver MX environment
X Advantages of dynamic web applications
X Application server environments
X Create and manage a dynamic site
Dynamically generated content
- Connect to database (ODBC connections in Windows 2000)
- Describe basic SQL statements and build SQL queries
- Add a recordset to a page
more...
Advanced MS Project



...Overview of Intro Course
- Consolidate all areas of the Introductory Course
Working With Resources
- Assign Overtime Work to Apply Overtime Rates To Tasks
- Adjusting resource schedules and pay rates
- Use WBS to organise tasks for reporting schedules and tracking costs
Reports, Filters & Views
- Customise existing Reports, Filters & Views (task, resource & crosstab)
- View & display
more...
Introduction To MS Viso



... And Resizing Objects
Basic Techniques
- Drawing Tools Overview
- Drawing Closed and Open Shapes
- Reshaping With The Pencil Tool
- Drawing Compound Lines
- Drawing With Precision
- Using The Size And Position Window
- Duplicating Objects Quickly
- Aligning Objects
- Distributing Objects
- Quick Analysis Of Connected
- Drawings
- Rotating Objects
Creating a Basic Flow Diagram
-
more...
Introduction To MS Frontpage



...a logical navigation scheme.
COURSE CONTENT
General
- Overview Of Sites, Hyperlinks, Browsers, ISP s
- Load Pages In Web Page Editor And Browser
- Store Pages As HTML And As Web Page Editor Documents
- Print Data And Web Page (HTML) Code
- Use Design Checker (Download Time, Text Frames, Etc)
Publishing To The Web
- Publish Using FrontPage (Changed Pages Only, All Pages)
- Recommend Use
more...
From Cympac Software Solutions Pvt. Ltd.
UNIX Training At Cympac Software Solutions





...
Session 4: INTRODUCTION TO THE vi EDITOR
1. Overview of the vi editor
2. Basic functions
3. Switching to input mode
4. Other useful commands
Exercise: Using the vi editor
Exercise: Using more advanced vi features
Session 5: SEARCHING AND REPLACING TEXT
1. Replacing text
2. Using the vi editor
3. Using sed for search and
more...
From silicon beach training
Mobile Web Design Week Training



This 5-day mobile web deisgn training package provides delegates with a thorough overview of mobile web design best practice, hands-on courses on HTML5, CSS3 and JavaScript, enabling attendees to create interactive, standards compliant web pages that will adapt to a range of mobile devices.
more...
From Contacts Plus
Business Writing Skills Program
...Overview:
We are living in a time when effective business writing and communication skills are essential. Business writing styles have changed. If you or your team are not using updated business writing techniques, you may be jeopardizing a new deal, an ongoing project, or a successful client relationship.
A great deal of our business is now done over the Internet and through email.
more...
Problem solving and decision making

...Overview:
Effective decision makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. In this program, you will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in terms
more...
Critical Elements of Customer Service
...rvice environment.
Program Duration: 4 days
Program Overview:
Have you ever encountered an unpleasant customer and not known what to do? Do you worry that youa re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual and organizational goals to strive for?
This two days workshop will help you in
more...
Customer Loyalty and Retention
...service environment.
Program Duration: 2 days
Program Overview:
Customer satisfaction is WORTHLESS, customer loyalty is PRICELESS. Loyal is the most difficult of the customer service goals to achieve. But once you have it, you have something your competition will never have. This two days workshop is your goal to realize that "satisfaction" is the lowest level of acceptable service;
more...
Complain Handling and Resolution
...rvice environment.
Program Duration: 2 days
Program Overview:
Todaya s workforce is experiencing job burnout and complaints in epidemic proportions. Workers at all levels may face complaints about a situation, a process, a person or people. The important thing for an organization to have a formal complaint-handling policy & how can it be used to analyze customer needs and create
more...
Managing Customer Service
...ervice environment
Program Duration: 2 days
Program Overview:
The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within your role as a customer service agent. As you discuss the various skills and techniques, you will draw from
more...
Selling Smarter Cross Up Selling Techniques
...sales environment.
Program Duration: 2 days
Program Overview:
Ita s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and listened to. And they dona t want you to forget them once the sale is made. Two key objectives
more...
Prospecting For Leads
...sales environment.
Program Duration: 2 days
Program Overview:
Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some prospecting every day through warming up cold calls, following up on leads, or
more...
Overcoming Objections to Nail the Sale
...sales environment.
Program Duration: 2 days
Program Overview:
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter, and improve your batting
more...
Telemarketing Using the Telephone as a Selling Tool
...enter environment.
Program Duration: 2 days
Program Overview:
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and
more...
Dynamite Sales Presentations
...sales environment.
Program Duration: 2 days
Program Overview:
A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they need.
This two days workshop will
more...
Building Relationships for Success in Sales
...sales environment.
Program Duration: 2 days
Program Overview:
No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter
more...
The Art of Delegating Your Workforce
... work environment.
Program Duration: 2 days
Program Overview:
Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will also go through the delegation process step by step, to see where the pitfalls lie, and what we
more...
Motivating Your Workforce
... work environment.
Program Duration: 2 days
Program Overview:
Ita s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy two days workshop to help supervisors and managers create a more dynamic, loyal, and energized workplace. This program is designed specifically to help busy managers
more...
Human Resources Training for the non HR Managers
... work environment.
Program Duration: 2 days
Program Overview:
This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop will walk you through the hiring
more...
Communication Strategies
... work environment.
Program Duration: 2 days
Program Overview:
This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This workshop can also help participants
more...
Get organized for peak performanceTime Management
...rvice environment.
Program Duration: 2 days
Program Overview:
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space, organize your work flow, learn how use your planner effectively, and delegate some of your work to other people.
This two days workshop will also help you organize and
more...
Negotiating For Results
... work environment.
Program Duration: 2 days
Program Overview:
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties,
more...
Working Smarter Using Technology to Your Advantage
...n work environment
Program Duration: 2 days
Program Overview:
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. Wea ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we
more...
The Minute-Takers Workshop
... work environment.
Program Duration: 2 days
Program Overview:
No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and
more...
Developing Training Program
...ining environment.
Program Duration: 2 days
Program Overview:
How You Will Benefit, objectives:
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly hired employees is a key factor in retention. This two days
more...
Celebrating Diversity in the Workplace
...in work environment.
Program Duration: 2 days
Program Overview:
In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. In order for your workplace
more...
Conflict Resolution Getting along in the Workplace
...in work environment.
Program Duration: 2 days
Program Overview:
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that all this conflict is normal. So long as people are individuals there will be the potential for conflict. Since you cana t prevent
more...
How to Manage Anger and Violence in the Workplace
... work environment.
Program Duration: 2 days
Program Overview:
Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur.
How You Will Benefit,
more...
Getting Employees Off To a Good Start
... work environment.
Program Duration: 2 days
Program Overview:
One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating employees, it makes good sense to go one step further and make the new employee feel like they have made a good decision to
more...
Managing Employee Performance
... work environment.
Program Duration: 2 days
Program Overview:
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the businessa operation, not only saves the
more...
Employee Dispute Resolution Mediation through Peer Review
... work environment.
Program Duration: 2 days
Program Overview:
Have you ever been in a workplace situation where a supervisor has made a decision that you didna t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized
more...
From Kenvision Techniks Ltd
Supply & Inventory management



...cation of inventory management policies and objectives
- Overview of the contemporary procedures for purchasing
- Identification of types of inventories
- Learning and practicing the most widely spread and effective techniques for inventory management
- Overview of contemporary software solutions for effective inventory and purchasing management
- Review financial analysis of inventory
more...
From silicon beach training
HTML 5 Training
This 1-day HTML5 training course gives delegates an overview of the HTML5 standard. Via practical examples you will learn to implement HTML5's new features. This HTML5 workshop is aimed at web designers with existing HTML and CSS experience. We strongly recommend booking this HTML5 course in conjunction with our CSS3 training course.
more...
IOSH Managing Safely Training



Providing Health & Safety Training for your managers can increase productivity and profitability, enhance business reputation and reduce your insurance premiums. This 4-day IOSH Managing Sagfely health & safety course provides a practical overview of health and safety regulations and legislation and gives attendees a recognised health and safety qualification.
more...
From The Safety Institute of America
Lock OutTag Out



This four-hour instructional module includes a thorough overview of OSHA 29 CFR 1910. 147, practical skills utilizing LO/ TO devices and concludes with a written examination. Students are lead through practical demonstrations of lock out devices and the proper application of each and each student must prove competency in the use of each.
more...
Machine Guarding Principles


Fundamentals of this program include identifying the point of operation, elimination of amputation hazards, methods of machine guarding and acceptable conditions for removing machine guards or working around unguarded machines. A brief overview of lock out/ tag out is also a part of this course.
This training can be custom designed to be site-specific to the needs and machinery of the
more...
From Business Industrial Network
ControlLogix and RSLogix 5000 Training Seminar


...overview of the AB ControlLogix system architecture and an introduction of RSLogix 5000 software. Then the fundamentals of editing ladder logic , Routines, Tag Database, PLC analog Input / Output modules, advanced features available in the Tag Database, troubleshooting and communication modules. (Our SLC 500 and PLC 5 class is a prerequisite, or you must have basic PLC training to attend
more...
From The Safety Institute of America
Behavior Based Safety Seminar





A very high impact course for those who want to make an immediate impact on their safety program. Topics Covered: Behavior Based Safety (BBS) Program Elements: Overview of Safety Based Behavior, Establishing a Safety Oriented Culture, Psychosomatic Safety, Achieving a Successful BBS System, Recognition versus Reaction, Modifying the Safety Culture
Why pay $2500 or more? Don't let the price fool
more...
From Contacts Plus
Closing the Generation Gap in the Workplace
... work environment.
Program Duration: 2 days
Program Overview:
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is
more...
Business Succession Planning
... work environment.
Program Duration: 2 days
Program Overview:
Change is a hallmark of todaya s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This
more...
From AQumen
Enhanced Competency Improved Operational Skills at the Work Place
...rtant quality required for such managers is to have clear overview and a holistic picture of the functioning of the organization.
Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situations. Many managers then find themselves faced with absenteeism, 'difficult' team members or difficult or angry customers. The emphasis of this course is
more...
From Contacts Plus
Business Ethics for the Office
... work environment.
Program Duration: 2 days
Program Overview:
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This two days workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical
more...
Safety in the Workplace
...n work environment
Program Duration: 2 days
Program Overview:
This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making skills, and to explore performance management issues.
How You Will Benefit, objectives:
By the end of the program,
more...
