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From 123-CBT Computer Based Training
A New Manager and the Company s Future on-line e-learning cbt (computer based)cd rom A New Manager and the Company's Future Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a  more...
Recruiting Talent on-line e-learning cbt (computer based)cd rom Recruiting Talent One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. It's not enough to offer an appealing or unique product or service to your customers. A company's people are the new competitive advantage. Those responsible for staffing organizations are not only challenged with finding adequate potential  more...
Using Emotional Intelligence on the Job on-line e-learning cbt (computer based)cd rom Using Emotional Intelligence on the Job Putting emotional intelligence to work is an emerging trend in the corporate world. Developing the best talents in executives, managers, and employees throughout the organization has become vital to workplace success. Intellectual knowledge is no longer enough; you must also have the interpersonal competence that comes with emotional intelligence. In  more...
Managing Projects within Organizations on-line e-learning cbt (computer based)cd rom Managing Projects within Organizations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As  more...
Conflicts of Interest in the Workplace on-line e-learning cbt (computer based)cd rom Conflicts of Interest in the Workplace This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with  more...
Working for Your Inner Boss Personal Accountability on-line e-learning cbt (computer based)cd rom Working for Your Inner Boss: Personal Accountability Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss.  more...
Managing from Within Self-empowerment on-line e-learning cbt (computer based)cd rom Managing from Within: Self-empowerment Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you  more...
Introduction to Business Analysis Planning on-line e-learning cbt (computer based)cd rom Introduction to Business Analysis Planning IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) In business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach  more...
Business Analysis Solution Assessment and Validation on-line e-learning cbt (computer based)cd rom Business Analysis: Solution Assessment and Validation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) A business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what  more...
Environmental Management Systems EMS on-line e-learning cbt (computer based)cd rom Environmental Management Systems (EMS) Historically, companies have managed their own environmental challenges in response to external pressure from government agencies, environmental interest groups, and citizens focusing mainly on regulatory compliance. Today, companies recognize the importance of sound environmental management practices that result in economic gain. The International  more...
Mentoring as a Manager on-line e-learning cbt (computer based)cd rom Mentoring as a Manager Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and  more...
Pandemic Flu Awareness on-line e-learning cbt (computer based)cd rom Pandemic Flu Awareness In October 2005, the Centers for Disease Control (CDC) estimated that if pandemic flu was to hit the US, approximately 200,000 to 2 million people could possibly die. This was based on models from past pandemics the Spanish Flu (1918), the Asian Flu (1957), and the Hong Kong Flu (1968). The government further estimates that up to 40 of the workforce could be absent  more...
Achieving Success the Help of a Mentor on-line e-learning cbt (computer based)cd rom Achieving Success: the Help of a Mentor Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a  more...
Social Responsibility in Corporations on-line e-learning cbt (computer based)cd rom Social Responsibility in Corporations An organization's ethical responsibilities don't end at the door of the factory or office building. Companies are citizens of the communities where they do business. Every organization bears social obligations to the community that provides the environment for the organization's existence and growth. This course explores an organization's ethical  more...
Introduction to Program Management on-line e-learning cbt (computer based)cd rom Introduction to Program Management The relationship between program and project management can be thought of in terms of climbing a ladder. Program management is the subsequent rung after project management. For example, project managers regularly balance many projects with varying deadlines and responsibilities all at the same time. In a similar way, program managers must balance multiple  more...
Six Sigma Leadership and Change Management on-line e-learning cbt (computer based)cd rom Six Sigma Leadership and Change Management ASQ Six Sigma Black Belt (SSBB) The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a  more...
Financial Statements for Non-fiinancial Professionals on-line e-learning cbt (computer based)cd rom Financial Statements for Non-fiinancial Professionals Financial statements, including the Income Statement, the Cash Flow Statement, and the Balance Sheet, work as a dashboard of the financial performance of an organization. Knowing how these financial statements are created, and how they reflect the performance of the organization, helps non-financial professionals better understand how  more...
First Time Manager Meeting Expectations on-line e-learning cbt (computer based)cd rom First Time Manager: Meeting Expectations One of the most exciting and challenging changes that comes with moving into a management role, is the need to take a more strategic view of the work you are doing. As a first-time manager, you have to develop a greater awareness of how your own work, and the work of those in your department, fits in with the organizational vision. You need to know  more...
Competitive Marketing Strategies Analyzing Competitors on-line e-learning cbt (computer based)cd rom Competitive Marketing Strategies: Analyzing Competitors To formulate successful competitive marketing strategies for your organization, you need to understand your competitors. Who are your key rivals and what drives their marketing decisions? What do they do well and where do they miss the mark? Gathering and analyzing this kind of information is the starting point for developing effective  more...
Understanding Organizational Change on-line e-learning cbt (computer based)cd rom Understanding Organizational Change Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own  more...
Developing Strategic Peer Relationships in Your Organization on-line e-learning cbt (computer based)cd rom Developing Strategic Peer Relationships in Your Organization Cultivating relationships with your work peers can lead to success for you as an individual and for your organization as a whole. Developing a supportive peer network can provide you with access to a wide variety of expertise and institutional knowledge and it enables you to leverage other people's networks. Because every workplace  more...
Campus to Corporate Developing a Professional Image on-line e-learning cbt (computer based)cd rom Campus to Corporate: Developing a Professional Image Projecting a professional image is vital to career success. Knowing how to dress is part of it, but there's much more. It's about demonstrating your best qualities through the attitude you bring to your work. And it's about respecting yourself, your job, your organization, and your coworkers. This course explains how you can show  more...
Key Aspects of the American Work Environment on-line e-learning cbt (computer based)cd rom Key Aspects of the American Work Environment Relocating abroad to the United States can be a rewarding and exciting experience. However, going into an unfamiliar workplace environment can also raise a myriad of questions. Do I relate to my coworkers in a particular way now that I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to  more...
From Online Training Directory
Learn How to Write the Kind of Cover Letter That Gets Results on-line e-learning cbt (computer based)study at homecoursewareSelf Directed A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...
Recognizing and Avoiding Burnout on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques  more...
Valuing Diversity on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...
Starting A Business?: How To Develop An Effective Business Plan on-line e-learning cbt (computer based)study at homecoursewareSelf Directed You will learn how to develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a  more...
How to Join the Ranks of the Self-Employed in 6 Weeks on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn how to join the ranks of the self-employed by starting and running a business in 6 weeks. This course is designed specifically for individuals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the  more...
Introduction to ISO 9001:2000 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ISO 9000 is increasingly becoming the standard for doing business. Organizations worldwide are implementing ISO 9000 Quality Management Systems. What is ISO 9001:2000 and what does it require? Learn to understand the requirements and apply the standard within an organization. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and  more...
Turn Your Life Experience Into College Credit on-line e-learning cbt (computer based) Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace. Earn College Credit For  more...
5S TRAINING on-line e-learning cbt (computer based) ... will also help you successfully implement 5S within your own organization. If you want to improve your immediate work area ? and if you want to contribute to your organization?s success ? you will want to learn about 5S. Your 5S training is presented by Eric Whitley, he is a senior manufacturing consultant and trainer with Learning Point, Inc. He brings over twenty years of progressive  more...
14 Purchasing Best Practices on-line e-learning cbt (computer based) Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start  more...
Adobe RoboHelp Workshop on-line e-learning cbt (computer based) In this course, you study the background of online-help systems since they arose in the 1990s. You explore a range of online-help systems, surveying their varied content, organization, format, and in particular navigation systems. You study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you  more...
AS9100 Aerospace Standard General Employee Training on-line e-learning cbt (computer based) AS9100 is a quality management system (QMS) developed by the International Aerospace Quality Group, or IAQG. Many suppliers to the aerospace industry are required to have AS9100 Registration. This course provides a basic understanding of AS9100: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it  more...
Bartending the Easy Way-Online on-line e-learning cbt (computer based) This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...
Basics Of Smart International Procurement on-line e-learning cbt (computer based) Are you responsible for increasing your organization ™s international procurement and don ™t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying domestically. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be  more...
Build a Powerful Branding Strategy--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...
Build a Powerful Branding Strategy--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...
Comprehensive Leadership Training on-line e-learning cbt (computer based) The course deliberates on what comprises effective leadership. The course looks at Leadership from different conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities. Welcome to our Comprehensive Leadership Training Course There is such a dearth of  more...
ISO 13485 Medical Devices General Employee Training on-line e-learning cbt (computer based) ISO 13485:2003 is a Quality Management System (QMS) specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted  more...
ISO 9001:2000 General Employee Training on-line e-learning cbt (computer based) ISO 9001:2000 is the standard for quality management systems, and a good tool to improve overall business execution. This course provides a basic understanding of ISO 9001:2000: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. ISO 9001:2000 General Employee  more...
Savings Strategy Development on-line e-learning cbt (computer based) Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings Strategy Development" can help you. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date.  more...
Senior Professional In Supply Management (SPSM ®) Certification Program on-line e-learning cbt (computer based) Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...
Supply Management Contract Writing on-line e-learning cbt (computer based) You ™ve noticed the changes in purchasing over the past few years, haven ™t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don ™t know how to write a contract. This is troublesome. Because if you aren  more...
Team Management - Enabling Teams on-line e-learning cbt (computer based) In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...
Team Management - Leading Teams on-line e-learning cbt (computer based) In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...
Team Management - Team Participation on-line e-learning cbt (computer based) This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...
Teams Management - Managing Team Conflict on-line e-learning cbt (computer based) This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...
Build Your Own BIZ - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...
How to Adopt Green Practices in Business and Gain a Competitive Advantage Wise companies realize that the protection of the environment is a very real concern to the general population. In fact, going green to protect the environment is viewed as the right thing to do. It is also the smart thing to do. If a business wants to attract the increasingly environmentally conscious market and gain a competitive edge, it must become known as an eco-friendly company. This course  more...
Valuing Diversity in the Workplace In today ™s increasingly diverse workplace, recognizing and valuing diversity has never been more important for an organization ™s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn  more...
From 123-CBT Computer Based Training
Managing Managers on-line e-learning cbt (computer based) Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that  more...
Tomorrow s Managers Development Tools on-line e-learning cbt (computer based) "A teacher affects eternity. He can never tell where his influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect  more...
Problem Performance Identification on-line e-learning cbt (computer based) If problem performance is to be managed effectively then, it needs to be clearly identified. This may not be as straightforward as it may at first sound. There are different views about the methods of identifying problem performance and a manager needs to be able to appreciate the differing points of view. Specifically the distinction between conduct and performance is crucial, because the  more...
Preparing for Change on-line e-learning cbt (computer based) When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...
Handling Organizational Change Simulation on-line e-learning cbt (computer based) You are a senior product manager in the marketing and consumer research department of Asha Greetings Inc., a multimedia conglomerate with products ranging from gift items and souvenirs to television productions. You work in the greeting cards division and are facing a third-order change. In response to flagging sales, senior management has decided to move away from a traditional top-down  more...
Steps for Successful ISO Registration on-line e-learning cbt (computer based) An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.  more...
PowerPoint 2000 Set of 3 on-line e-learning cbt (computer based) PowerPoint 2000 Beginning (1 Hour 29 Minutes) 1.0 Getting a round in PowerPoint (4 Minutes) 1.1 The PowerPoint Screen 2.0 Creating a Presentation (23 Minutes) 2.1 Types of Slides & Work Views 2.2 Creating a Presentation with a template & or Wizard 2.3 Creating a Presentation from Existing Slides 2.4 Deleting Slides in different Views 2.5 Inserting Headers and Footers 2.6 Sending a Presentation Via  more...
The Basics of Budgeting on-line e-learning cbt (computer based) Running a department without understanding the budget process is like driving a car without knowing how to steer. Every manager needs a basic understanding of how to plan, use, and monitor adherence to a budget. Addressing the needs of your own budget process will help you support the financial processes and goals of your organization as a whole. In this course, non-financial managers will  more...
Management of Cash Flows on-line e-learning cbt (computer based) Can a profitable company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways  more...
Emotional Intelligence and Teamwork on-line e-learning cbt (computer based) Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...
Diversity Diversity in the Workplace on-line e-learning cbt (computer based)cd rom Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and  more...
Organizational Skills Time Management on-line e-learning cbt (computer based)cd rom Develop the skills you need to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. Learn To Understand the importance of time management. Recognize the myths of time management.  more...
Stress Management Fundamentals for Managers on-line e-learning cbt (computer based)cd rom In Stress Management: Fundamentals for Managers, you will learn to recognize the importance of managing your own stress and addressing stress-inducing factors in the organization. You will also learn to recognize the causes and symptoms of employee stress as well as strategies to reduce workplace stressors and to support employees who are under stress. Armed with proven techniques for addressing  more...
Value Chain Management Managing the Transition to a Value Chain on-line e-learning cbt (computer based)cd rom Managing the Transition to a Value Chain focuses on the challenges involved in value chain management. Moving from and old supply chain model to a new value chain model involves greater collaboration between business units and partners. The course also focuses on some challenges in the execution of your business design and strategy. The course also covers managing the transition to the optimal  more...
Change Management Adapting to Change on-line e-learning cbt (computer based)cd rom Change Management: Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process, enabling them to understand their own-and others'-needs and responses at each phase. Learn To Distinguish between change and transition. Understand the  more...
Advanced Six Sigma Your Role as a Green Belt on-line e-learning cbt (computer based)cd rom In Advanced Six Sigma: Your Role as a Green Belt, you will learn how the role of a Green Belt fits into the context of a Six Sigma initiative, including the specific relationships you will maintain with persons in other key Six Sigma roles. You will also learn what overall expectations your organization will have of you as a Green Belt, both as a Green Belt leading your own team or supporting a  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
Relationship Management - Preparing the Client Relationship on-line e-learning cbt (computer based) In "Relationship Management - Preparing the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what  more...
From Banjara Academy
International Graduate Diploma in Counselling Skills IGDCS on-line e-learning cbt (computer based) Banjara Academy, the Bangalore-based counselling services institution led by Dr Ali Khwaja, is offering a completely online course, the International Graduate Diploma in Counselling Skills (IGDCS) course. The IGDCS empowers individuals from any part of the world to learn the practical skills of human dynamics and counseling and qualifies them to be a Certified, Professional Counsellor. Anyone  more...
From Corexcel
Essential Skills of Leadership on-line e-learning cbt (computer based)group study and discussionself directedworkshop / seminar Essential Skills of Leadership is a training program that teaches managers how to improve employeesa ™ morale, focus on behavior, and encourage others to commit to the common goals of the organization. This program provides your leaders with new skills, enables them to practice these skills in the classroom, and then apply these skills on the job. You can teach the Essential Skills of  more...
From Serebra Learning Corporation
Relationship Management Preparing the Client Relationship on-line e-learning cbt (computer based) In Relationship Management - Preparing the Client Relationship, you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what  more...
Functions of IT Project Management on-line e-learning cbt (computer based) William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...
Personal Accountability Working for Your Inner Boss on-line e-learning cbt (computer based) Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform  more...
Self-empowerment Managing from Within on-line e-learning cbt (computer based) Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and  more...
Dealing with Conflict in the Workplace Simulation on-line e-learning cbt (computer based) What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting  more...
Teamwork and Emotional Intelligence on-line e-learning cbt (computer based) Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...
The Mentoring Manager on-line e-learning cbt (computer based) Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and performance. Managers,  more...
Attracting Motivating and Retaining Technical Professionals on-line e-learning cbt (computer based) If you're having problems finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining  more...
Achieving Success with the help of a Mentor on-line e-learning cbt (computer based) Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success with the Help of a Mentor," you'll learn how a mentor can help you guide  more...
A New Manager s Role in the Company s Future on-line e-learning cbt (computer based) Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the  more...
Coaching for Business on-line e-learning cbt (computer based) Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and  more...
Managing Managers on-line e-learning cbt (computer based) Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that  more...
Managing Upward Relationships on-line e-learning cbt (computer based) Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall  more...
Mindsets Emotions and Coaching on-line e-learning cbt (computer based) What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your  more...
The Potential of Self-directed Learning on-line e-learning cbt (computer based) How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify  more...
Knowledge as Strategy Performance Improvement on-line e-learning cbt (computer based) In the 21st century--the Knowledge Age--corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands--whether it's learning a new skill, knowing how to manage existing and new knowledge, or creating  more...
Managing Yourself and Those Around You on-line e-learning cbt (computer based) Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) Do you know the phrase, "caveat emptor"? It's a Latin term that means, "Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
Elements of Marketing Strategy on-line e-learning cbt (computer based) You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their  more...
Steps for Successful ISO Registration on-line e-learning cbt (computer based) An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.  more...
Lean Strategies on-line e-learning cbt (computer based) You may have all the proper ingredients, but that doesn't necessarily mean that you can make the ultimate dish, especially if you are creating it for the first time. Adding the right amount of each ingredient in the proper sequence with specific techniques improves your chances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for  more...
Project Management: The Team on-line e-learning cbt (computer based) This course covers the human resources responsibilities of project managers, the types of power associated with project management, and the advantages and disadvantages of project organization types. This course also includes information about the fundamentals of organizational planning, the steps to follow when creating a project team, as well as the questions you should answer prior to staffing  more...
XML for Managers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd XML for Managers is ideal for all managers and developers who are considering building XML standards for business to business or other e-commerce functions. After completion of the course, managers will be able to evaluate the use of XML within their own organization.  more...
Microsoft Windows 2000 Advanced Server Part 2: Network Load Balancing on-line e-learning cbt (computer based) Internet technology has been widely embraced serving as the foundation for delivering enterprise-wide and frequently mission-critical applications such as Web streaming media and VPN servers. As an integral part of Windows 2000 Advanced Server (and Datacenter Server) Network Load Balancing provides an ideal cost-effective solution for enhancing the scalability and high availability of these  more...
From Rice Consulting Services, Inc
Structured User Acceptance Testing - Full e-Learning Version on-line e-learning cbt (computer based)self directed ...and conduct a very effective user acceptance test in your own organization. Structured User Acceptance Testing will help you become more comfortable and confident in designing and performing a test that models how an organization will use a particular application to conduct business. You will emerge from this two-day session knowing how to develop test scenarios, test scripts and test cases.  more...
Structured User Acceptance Testing - Fast-track e-Learning Version on-line e-learning cbt (computer based)self directed ...and conduct a very effective user acceptance test in your own organization. Structured User Acceptance Testing will help you become more comfortable and confident in designing and performing a test that models how an organization will use a particular application to conduct business. You will emerge from this session knowing how to develop test scenarios, test scripts and test cases. You  more...
Testing Service-Oriented Architecture on-line e-learning cbt (computer based)self directed This course teaches the unique considerations for testing Service-Oriented Architectures (SOAs). Service-Oriented Architectures are comprised of loosely coupled software services to support the requirements of the business processes and software users. In an SOA environment, resources on a network are made available as independent services that can be accessed without knowledge of their  more...
From AJ Novick Group
Online Anger Management Classes on-line e-learning cbt (computer based)study at home The AJ Novick Group, and our partner organization, Anger Class Online, offers one of the finest purely web-based anger management classes available on the internet. These classes are ideal for court, business or personal requirements. Attending a live anger management class may be difficult due to a busy work schedule or other life commitments. Our online anger management classes are available  more...
From Coaching Ourselves
Talent Management Author: David Creelman This CoachingOurselves session challenges you to diagnose and clarify your own talent "mindset". How can you best maximize the talent around you and build on your employees' strengths? Discuss and create strategies with your colleagues to bring the talent mindset into action. The objectives for today's exploration are to: * Understand what talent management is  more...
Probing Into Culture Author: Edgar Schein People often talk about changing their corporate culture and building a "new culture" within their organization but can you imagine trying to change the culture of the United States or France? Whether your organizationa ™s history is long and stable or short and intense, its culture is complex and deeply ingrained in its people and operations. In order to successfully  more...
Practical Tips for Leading Meetings That Matter Author: Sandra Janoff Author: Marvin Weisbord Leading "meetings that matter" is a critical leadership skill that promotes learning and support among participants, and facilitates responsible action. By applying simple techniques to your meetings, you will be able to guide participants towards common ground and shared goals while making creative use of dissenting opinions. These techniques have  more...
Opening Up The Moral Senses Author: Frederick Bird Most of us have consciences. Despite this fact, we sometimes overlook or fail to identify moral issues that arise in the course of our work: We can fail to voice our own moral concerns directly and forcefully, and fail to pay attention when others voice moral concerns. These shortcomings in moral seeing, speaking, and hearing can be costly to our organizations, our  more...
Models of Engagement Employment Relations Author: David Creelman In this session we will look at what different "deals" exist between an organization and its members and what the implications of these are. What do employees owe an organization and what do organizations owe an employee? Where do you see your organization and where would you like to see it going? The objectives for this introduction into employment relations are to:  more...
Introducing Strategy Through Robin Hood Author: Joseph Lampel Robin Hood is Britaina ™s most famous outlaw. In ancient times, he was reputed to have stolen from the rich to give to the poor. In these modern times, the story of Robin Hood serves as a wonderful way to introduce some basic ideas about strategy. This session begins by considering the strategies of Robin Hood as a way of moving into the strategies of your own  more...
Developing Our Organization as a Community Author: Phil LeNir Author: Henry Mintzberg Experiences with CoachingOurselves and the three related programs from which it has sprung suggest a set of guidelines for the development of an organization as a community. This CoachingOurselves topic presents six guidelines and asks you to consider how you can apply them in your own organization. The objectives of this session are: * To  more...
From PDHengineer. com-Decatur Professional Development, LLC
Preparing to Succeed - Charting Your Own Self-Development on-line e-learning cbt (computer based) The US Army used to have this slogan: ? Be All You Can Be? as a recruiting enticement because it knew many young people really did not have an idea of what their future held - or what they wanted it to hold for them. Many people feel it is the obligation of their employer to help them develop their career. Human Resource professionals know that employers with strong employee development programs  more...
From Quantum Results Corporation
Executive Leadership Development on-line e-learning cbt (computer based)study at homee-bookbook The Executive Leadership Program focuses on the needs of high-level corporate leaders to achieve sustainable results. While leadership depends on specific behavior that should exist in every member of an organization, executive leadership requires another higher level of holistic view of the organization. This program supports the development process of how the leader set practical personal and  more...
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