P Best Practices Telephone Seminars

ITIl V3 SOATraining In Bangalore Contact Service Desk1800-200-2003 QLogy wishes you a Joyous and Prosperous New Year. QLogy has a credit of introducing offers every year. This New Year, QLogy offers you never before discounts on its training services across India. We strive hard to provide much better offers and discounts to all our customer base and here comes the never before offer for the year 2012. Please find below the details of the OFFER 2012 OFFER  more...

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

Litigation Support for Paralegals BenefitsNot every firm, corporation or agency has an in-house litigation support team. Often paralegals and legal assistants are held responsible for the work flow related to litigation support. Paralegal education has been changing over the years to include litigation support practices; although faculty applies direct professional lessons to the coursework and graduates are prepared to enter  more...

E-Discovery: Subpoenas and Non-Party Production Issues Benefits21st century discovery cuts a broad swath as to electronically stored information (ESI). As the volumes and locations of ESI continue to increase, the discovery universe is typically dominated by ESI. As more and more data storage gets outsourced, a litigating party and its counsel must be agile enough to address a growing number of electronic discovery (eDiscovery) issues and to know how  more...

Best Practices for Motivating Students BenefitsIf you're tired of struggling to work successfully with unmotivated, bored, and disinterested children and teens, then you will want to be part of every minute of this live audio conference. This program is packed with dozens of innovative, ready-to-use, more effective strategies to turnaround unmotivated students in grades Pre-K through 12. These techniques are real-world, practical  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis BenefitsAttorneys, investigators, experts, and members of law enforcement meet with people to obtain information to assist in determinations of proximate cause, criminal responsibility, perceptions, recollections and damages. Self-interest and defensiveness provide challenges to information gathering. If the person being interviewed is under oath or on the stand and if, in particular they have  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis BenefitsAttorneys, investigators, experts, and members of law enforcement meet with people to obtain information to assist in determinations of proximate cause, criminal responsibility, perceptions, recollections and damages. Self-interest and defensiveness provide challenges to information gathering. If the person being interviewed is under oath or on the stand and if, in particular they have  more...

A Regulatory Update on Unclaimed Property Compliance BenefitsWho within your company is responsible for ensuring compliance with the various state unclaimed property laws? Is your company currently undergoing an unclaimed property audit? If you are struggling to find the answer to these important compliance questions, this live audio conference is for you! Believe it or not, there are still many companies who are unfamiliar with the various state  more...

Best Practices for Preventing and Responding to Cheating in Your Classroom and School BenefitsCheating in school is a widespread and complex problem. Recent news has included reports of hundreds of high school seniors in a Texas school obtaining test questions prior to a final exam in English, students in New York paying others to take their SAT tests, and students in a California high school obtaining test questions from textbook test banks restricted to teachers' use. Research by  more...

Best Practices in Networking and Referral Generation BenefitsReal estate is a relationship business. Without developing techniques to foster long-term business relationships, you cannot succeed in the new age of global competition. Studies conclude that effective networking both face-to-face or via the Internet is not easy even for the seasoned professional. This live audio conference will help you learn the strategies to guide you through the  more...

Best Practices in Networking and Referral Generation BenefitsReal estate is a relationship business. Without developing techniques to foster long-term business relationships, you cannot succeed in the new age of global competition. Studies conclude that effective networking both face-to-face or via the Internet is not easy even for the seasoned professional. This live audio conference will help you learn the strategies to guide you through the  more...

Anatomy of a Will Contest: How to Succeed at Trial BenefitsThis live audio conference is intended to provide you with information on the strategies involved in contesting wills. The program will cover: The common grounds to contest a will; best practices in investigating and gathering evidence; issues in estate administration while the will contest proceeding is pending; and trial tactics and evidence issues. Armed with these insights and  more...

Creating and Using a Salary Increase Matrix BenefitsThis live audio conference will discuss the concept, implementation and best practices associated with a merit matrix. Implementing a merit matrix is one of the easiest and most direct ways to link pay with performance and manage turnover. Sharing of pitfalls that many companies encounter when implementing a matrix and how to avoid them will be addressed. The live audio conference will  more...

E-Verify Requirements and Best Practices BenefitsE-Verify is an online system that allows employers to check the work status of new hires by comparing information from an employee's Form I-9 against Social Security Administration and Department of Homeland Security databases. Although initially implemented as a voluntary program, many states now require the use of E-Verify. Additionally, many federal contractors are also required to use  more...

Avoiding the Pitfalls of Scope Creep on Construction Projects BenefitsProject success can be measured by delivering the required product on time, on budget and at client's expectation. For many construction projects in today's competitive marketplace, completing on time and on budget is challenging. Scope creep is a term used in the construction industry to define the inevitable tendency of projects to expand beyond their original intent and is often  more...

Collaborative Delivery Method Fundamentals BenefitsMany owners looking to maximize the value they receive for their capital dollars are looking to more collaborative project delivery approaches to deliver their capital construction projects. This live audio conference will help those responsible for evaluating and selecting the most appropriate project delivery method. This will begin with an understanding of the basic fundamental project  more...

Charitable Remainder Trust Fundamentals BenefitsNinety percent of Americans give to charity regularly. If you don't discuss charitable planning with your clients, you are forfeiting potential business to your competitors. Charitable remainder trusts help your clients combine their estate, tax and financial planning with their charitable dreams. This live audio conference will explain how you can implement charitable remainder trusts  more...

Essential Discovery Skills for Paralegals BenefitsNavigating the electronic discovery process is more critical than it ever has been before. Not only are data volumes skyrocketing, but judges are increasingly focused on evaluating parties' e-discovery efforts from preservation through to production. Indeed, the discovery stage of a matter often determines the outcome of the case, driving the parties toward settlement or trial. In light  more...

NEPA: Understanding the Basics BenefitsSince 1970, the National Environmental Policy Act has been the cornerstone for environmental protection in the United States. To implement NEPA, federal agencies must prepare environmental impact statements or environmental assessments to study the impacts of their proposed actions. Unfortunately, some federal agencies, their consultants and affected citizens do not fully understand the  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules BenefitsCities, states and the EPA are placing new emphasis on storm water discharges from industrial facilities, construction sites and municipalities. They are conducting storm water pollution prevention plan inspections at industrial facilities and construction sites. Some of these inspections have resulted in storm water violations with fines. Nationwide, storm water is a leading source of  more...

Electronic Control Weapon and Legal Liability BenefitsThis live audio conference addresses the use of force, investigation and legal liabilities associated with the use of electronic control weapons (ECWs) in a law enforcement environment. Learn about the realities and myths associated with ECWs as well as current use of force federal case laws pertaining to the use of ECWs. Familiarize yourself with 'best practices' responses, uses of ECWs  more...

Best Practices to Modify Electronic Health Records While Maintaining Record Integrity BenefitsMoving to an electronic health record system can make it possible to work more efficiently and effectively by automating certain tasks and making information easier to locate. But sometimes, even electronic records must be modified by adding, amending, correcting or deleting information. In some ways, paper records were easier to deal with, as incorrectly filed documents could simply be  more...

Electronic Contracts: Best Practices and Legal Implications BenefitsThe legal landscape affecting the enforceability and proper use of electronic contracts continues to change. While such contracts are now widely used, certain issues remain unsettled, including unilateral modification of contracts and attribution of electronic signatures to a particular user for enforceability issues. Jason Epstein, William Norton and Geoffrey Vickers will provide  more...

IRS Guidelines for Good Governance for 501(c)(3) Organizations BenefitsGiven continued congressional scrutiny of whether tax-exemption is a worthy federal subsidy for any type of tax-exempt organization, proper governance and accountability to the local community are key factors that may distinguish the tax-exempt sector from the taxable sector. The Internal Revenue Service, the press and others have linked the need for good governance to the quest for  more...

When Words Get In The Way: FDCPA Claims Based On Collection Letters BenefitsThe defects in collection letters form the primary basis of claims against debt collectors. This live audio conference will provide an overview of the typical claims that are brought against debt collectors pursuant to the Fair Debt Collection Practices Act and the best defenses against such claims, a discussion of recent cases involving claims emerging from the language and format used in  more...

How to Develop an Effective Mentoring Program BenefitsCreating a structured mentoring program is a powerful way to support the personal growth and career development of employees. Mentoring also enhances the stability and productivity of an organization through employee retention, succession planning, transfer of knowledge, and leadership development. The problem is that many businesses believe that mentoring consists of just 'putting two  more...

Pupil Records: Best Practices Concerning Access, Release, Content and Storage of Educational Documents BenefitsSchool districts frequently receive requests for access to student records from state agencies, federal agencies, parents and members of the public. This live audio conference will provide school officials, parents, school staff and school lawyers with an overview of the laws relating to access, release, content and storage of student records. The live audio conference will define the  more...

Using Travel Policy to Control Costs BenefitsIn the old days, professionals assumed that travel expenses had little impact on their firm's bottom line. Clearly, those days are long gone. Attendees of this program will gain a high level of understanding about the best practices in travel management, so they can manage the balance between the competing strategic goals of service, savings and safety. Because a well-structured travel  more...

Bikeway Design Principles, Planning, and Best Practices BenefitsBicycling is gaining popularity in the United States as a recreational activity and a utilitarian mode of transportation. By expanding their bikeway networks, cities throughout the US have increased bicycle ridership and broadened the transportation options available in their community. However, significant barriers to bicycling keep many could-be riders off of their bikes. Additionally,  more...

Best Practices for Managing Large Classrooms BenefitsParticipation in this live audio conference offers educators a condensed system of preventative classroom management practices to address today's complex students. An ecological model of practical, research-based interventions is presented to create a functional classroom that maximizes student achievement and accountability. Field-tested in dozens of elementary-secondary schools,  more...

Legal Implications of Doing Business on the Internet BenefitsThe Internet is the modern day Wild Wild West. Digital pirates, copyright trolls, cybersquatters, website hijackers, hackers, and scammers are only a few of the nasty breed of outlaws that prowl the Internet. Online threats from unscrupulous competitors, Internet activists, and disenchanted employees may be even more damaging to a business. Legal claims such as false advertising, unfair  more...

Screening Unemployed Job Applicants: Pros and Cons to Consider Benefits(Problem) Many employers struggle to balance their need for information about potential applicants, given the high costs of even a single 'bad hire,' with understanding their legal obligations and the risks of using certain available tools to screen job applicants. Unemployed applicants pose unique issues and are more likely to bring a failure to hire discrimination claim. (Solution) This  more...

Social Networking and Electronic Communications: Issues for Public Schools BenefitsYou will examine teacher and student use of social media and social networking, and the intersection of individual rights with the school's authority to regulate the school environment. You will learn how student and employee policies should address teacher and student use of social media, including discipline of teachers and students, respectively. During this live audio conference, we  more...

Understanding UCC Article 9 Foreclosures BenefitsCurrent market conditions pose an alarming rate of defaults on commercial loans not seen in years. With defaults commonplace and secured creditors facing challenges in protecting their interests, foreclosing on assets under UCC Article 9 may be the right option. If appropriate, a public auction, private sale or friendly foreclosure under Article 9 may provide a quick and relatively  more...

De-Mystifying The Excel(R) Real Estate Pro-Forma BenefitsWith an installed user base in the hundreds of millions worldwide, Microsoft Excel is the primary tool of choice for spreadsheet-based analysis. This is the case in real estate development and investment, yet many practitioners are still not very familiar with how projection models are built or work. This audio conference breaks down the real estate pro-forma into its essential components,  more...

CPM in Construction Management: Preventing and Measuring Delays BenefitsThis audio conference will discuss how to use today's project management tools effectively to identify project delays before they are insurmountable. You will learn how to use the schedules persuasively and reliably to measure and quantify project delays. The discussion will also provide the technical and legal foundation for the techniques presented. You will be brought up-to-date on the  more...

2011 Affirmative Action Compliance Update BenefitsWhen was the last time you updated your narrative plan documents, your applicant self-identification forms, and your statistical and adverse impact analysis? As you update your plan documents for 2011, take an hour for an in-depth review of recent changes to the regulatory requirements and best practices that affect each aspect of your plan and related forms. If a letter from the OFCCP is  more...

Microsoft Project Best Practices: What's New on the Desktop BenefitsOver the past two decades, Microsoft Project has evolved into the industry leading desktop project management tool. With each new release, Microsoft Project provides new and enhanced features designed to assist with managing construction projects and in a manner that allows more time for managing projects and less time working Microsoft Project. Over the past few years, the Microsoft  more...

Best Practices for Inspection, Maintenance, and Repair of Small to Medium Size Dams BenefitsDams provide many benefits, such as water supply, flood control and recreation. Like all infrastructure systems, dams require upkeep. Without the proper inspection, maintenance and repair the benefits provided by a dam can be diminished; or in the worst case a dam can fail, resulting in loss of life and/or property damage. With proper maintenance and repair dams can function well and  more...

LEED Credits That Don't Break the Bank! BenefitsLEED project teams often fail to harvest the incentives and rebates that are commonly available to high-performing buildings. Furthermore, teams rarely plan ahead and build the incentive opportunities into their design and construction strategies to ensure that all available dollars are captured. This results in projects going over budget, designers having to choose sub-par systems as a  more...

Electronic Data, Discovery and Document Storage BenefitsDo you find yourself dreading your next e-discovery matter? Would you like to develop a road map that will guide you through the maze of collecting, processing, reviewing and producing electronic data? This audio conference will help you to develop a well-crafted discovery plan, intelligently set a budget, identify the sources of electronic documents, use best practices for data  more...

Workers' Compensation Handbook Best Practices BenefitsMinimizing workers' compensation abuse and controlling the costs of legitimate claims is a daunting task. In this difficult economy, it is essential you take every step you can to reduce your workers' compensation exposure and costs. This 90-minute audio conference is geared to provide you with the best handbook practices - policies, procedures and techniques - for staying in control of  more...

Recent Developments in Employer Liability for 401(k) Investments BenefitsUnhappy employees, U.S. Department of Labor investigations, IRS investigations, massive class action lawsuits - an ever-expanding list of factors bombards sponsors of 401(k) plans, and places companies and their management potentially in the cross hairs. From Enron, Worldcom and Sarbanes-Oxley, to the more recent massive class actions filed against Fortune 500 companies regarding 401(k)  more...

Best Practices in Performance-Based Service Procurement BenefitsPerformance-based service procurement is a commercial best practice for many types of service procurements. The General Accountability Office says performance-based procurement is the government's primary resource for correcting problems in service procurement. In both the public and private sectors, it benefits the buying organization in many ways when done right. Performance-based  more...

Competitive Public Bidding and Public Contract Code in Florida BenefitsIn today's difficult economic times, more and more companies are looking to the government for opportunities to grow their businesses. While competing for government contracts presents expanded opportunities for success, participation in such procurements is governed by rules, laws and case law precedent not generally applicable in the private sector. This teleconference helps you  more...

Implications of the First Investigations Under the FTC Guides for Endorsements and Testimonials in Advertising BenefitsThe benefits of word of mouth and viral marketing via blogs, Twitter , Facebook and other social media platforms are undeniable. These emerging technologies are rapidly taking hold in corporate America and are radically changing the marketing landscape. In an effort to stay current with the way consumers obtain product information, the Federal Trade Commission has, for the first time since  more...

Construction Joint Ventures: Benefits and Pitfalls BenefitsConstruction joint ventures, properly conceived and implemented, enhance the marketing opportunities and organizational assets of the individual joint venturers thereby enabling the joint venture to obtain and successfully complete larger more complex projects than those the joint venturers could undertake individually. Construction joint ventures are excellent vehicles for combining  more...

Handling Paid Leave Requests in New Jersey BenefitsIn January 2009, New Jersey became one of only a handful of states mandating that certain kinds of family leave be paid leave. Paid leave brings with it new employer compliance questions. For example, what must an employer do when an employee makes a paid leave request? Who pays for such paid leave? What laws are implicated by such a request and who decides whether an employee is eligible  more...

Best Practices in Electronic Invoices and Electronic Payments BenefitsIt may seem impossible to escape the paper-heavy processes in your AP department and achieve the coveted paperless status, but pulling off this caper is not a feat reserved for only paper mavericks. Instead, we can show you there is a way to achieve a paper-free environment and realize your ROI. In this teleconference, e-invoicing architect Henry Ijams will discuss your options for a  more...

Recruiting on a Limited Budget: Proven Low and No Cost Tools and Approaches BenefitsThere is a long and established history of recruiting professionals being asked to accomplish more with less around the world. A June 2010 poll recently revealed that while 73 percent of organizations expected the volume of recruiting activity in their organization to increase significantly in the current year, only 18 percent received an increase in budget on par with the forecasted  more...

10 Employee Handbook Mistakes You Can't Afford to Make BenefitsWith major developments occurring in labor and employment law over the past year, now is the perfect time to review your employee handbook to ensure it is in compliance with the latest changes and includes best practices. To avoid errors in this process, you will learn the top mistakes employers make and the keys to making the employee manual a valuable tool. The new governing legal  more...

Collection Disputes: A Good Defense Is the Best Offense BenefitsTiming is often everything when attempting to collect debts and delinquent accounts. A collection dispute can cause prejudicial delays that may severely impair your ability to collect a debt, or worse, may result in the debtor filing a lawsuit against your firm or agency. Collection disputes may take the form of a dispute about the debt itself, whether the debt is owed by the person upon  more...

Best Practices in Managing FMLA Leave BenefitsEmployers are continually faced with the problem of FMLA abuse. Unfortunately, many employers are unaware of the tools at their disposal to effectively manage FMLA leave. This teleconference will help you understand lawful methods you can use to restrict unwarranted use of leave. You'll get a firm grasp of the most effective FMLA policies that may be instituted. Failing to adhere to FMLA  more...

Best Practices for MRO Purchasing BenefitsMany organizations lack thorough MRO purchasing strategies that are comprised of a guiding strategy and supporting tactics to achieve the goals that have been identified for the MRO purchasing function. This is often a significant opportunity to reduce operating cost and improve mean time to repair. This teleconference will help you understand and design the MRO purchasing system and  more...

Current Issues in Subcontracts and Teaming Agreements BenefitsSubcontracts and teaming agreements are common in business and take many forms. When the customer is the Federal Government however, companies often try to squeeze these relationships into their standard purchase orders and performance work statements. Particularly with heightened scrutiny by all federal agencies over the entry into contracts and the performance of those contracts, by all  more...

Strategies to Utilize Web 2.0 BenefitsIn an era where Web 2.0 is revolutionizing the social dynamics of our society, the HR professional must respond to the changes this new technology is bringing to the workplace. This teleconference will present a practical framework for understanding Web 2.0 and provide insight into a number of best practices that explore a variety of strategies for leveraging the power of this technology  more...

Drafting Clear and Enforceable Contracts BenefitsCommercial contracts have become increasingly complex in our litigious society. Why can't contracts just be written in plain language with the common words (and sentence structures) we use in everyday conversation? The truth is - they can! This teleconference is an introductory course on drafting clear and enforceable contracts in a business environment - using language that everyone can  more...

Selecting Vendors: An Introduction to RFPs BenefitsThis teleconference is an introductory course for those who are just beginning to consider or use RFPs in their procurement process. It will provide you with a basic understanding of how requests for information and requests for proposals can be used to increase corporate procurement efficiencies and deeper vendor relationships. It will provide insights on best practices in Fortune 500  more...

Current Issues in Commercial Collections BenefitsThis teleconference is geared toward the practitioner involved in collecting commercial debts. Since the specific remedies available, and best practices, will vary from state to state, this is designed to provide a general overview of the various techniques and ideas to improve collection success. Attorneys, presidents, vice presidents, branch managers, loan officers, loan department  more...

Overdraft Opt-Ins: Protecting Your Bank Under Regulation E BenefitsIn response to public criticism and high-profile litigation relating to overdraft fees, the Federal Reserve Board revised Regulation E to give consumers the right to limit overdraft costs associated with certain transactions by giving consent or opting-in to a financial institutions overdraft program. Financial institutions must comply with the new regulation by July 1, 2010. This  more...

Best Practices in Digital Evidence Management: The Impact of Digital Evidence on Law Enforcement and Government Investigations BenefitsThis teleconference presentation is designed to provide you with information on emerging trends in electronic media discovery practices. You will have a better understanding of the litigation aspects of electronic media retention and destruction. This will include the scope of electronic media discovery, trigger mechanisms for electronic media retention, obligations of users and counsel,  more...

Mortgage Fraud: An Epidemic BenefitsThe FBI recognized 2008 as the worst year ever for mortgage fraud. 2009 has seen the mortgage fraud epidemic spread even wider and deeper. This teleconference will focus on the most prevalent forms of mortgage fraud. Best practices for detection and prevention are outlined, with industry-specific recommendations for bankers, lawyers and mortgage professionals. We will conclude with a  more...

End of Employment Payroll Issues BenefitsThis will be a comprehensive look into issues that arise when an employee terminates. Topics that will be discussed will go from when an employee needs to receive their final pay to how an employee death's final pay best practices and taxation. This teleconference will cover special situations when an employee terminates such as benefit deductions, state minimum hours requirements and  more...

Avoiding the Risk of Subcontractor Default BenefitsIn today's construction market, many contractors find themselves expanding into new territories to secure profitable work. With this expansion comes the increased risk of subcontractor default due to unfamiliarity with local subcontractors and suppliers. The default of a critical subcontractor or supplier can have a substantial impact on a project causing delays that can adversely affect  more...

Protect and Collect - The Effective Use of Engagement Letters BenefitsToday's economy finds companies in every industry, including professional service firms, looking at best practices to keep revenues steady and to decrease liability. The collection process has become more burdensome as cash flow tightens across the country. With more and more lawsuits arising against professional service providers and their firms, law firms, accounting firms and even  more...

Best Practices in Technical Writing and User-Centered Documentation BenefitsThe bad news is that most technical writers don't have time to document everything; the good news is that most users don't have time to read everything. This teleconference puts these two facts together and shows how to focus on documenting only the things that real users need to know. You will learn how to make the most of the limited time you can devote to documentation while making that  more...

Minimizing Credit Card Processing Fees BenefitsFor most retailers, payment processing costs represent more than 2 percent of sales. Effective management can reduce these costs by one-third or more and the savings can be even more dramatic for retailers selling through direct marketing channels such as e-commerce, mail and telephone orders, and infomercials where processing costs can run 50 percent higher. But direct cost savings aren't  more...

The Art and Science of Ethically Firing a Client BenefitsSo you think distancing yourself from an uncooperative client is as simple as saying, in the words of Donald Trump, 'You're fired.'? Not so. Both ethical and fiduciary considerations come into play when a lawyer seeks to withdraw from ongoing representation of a client. This teleconference will provide a detailed discussion of those ethical rules, as well as the impact of withdrawal on  more...

Current Work Product Issues in Taxation: Preservation, Waiver and Tax Accrual Work Papers BenefitsCompanies face many obstacles and ever-changing standards to maintaining work product protection of sensitive documents and information prepared by counsel. The documents at issue, such as tax accrual workpapers, litigation analyses and internal investigation materials, are often roadmaps for the companies adversaries. Challenges to work product protection come from many directions,  more...

Best Practices in Invoice Processing BenefitsCritical tools such as electronic invoicing, vendor inquiry and Optical Character Recognition are rapidly changing the accounts payable field. Join an accounts payable industry analyst to learn why your job depends on not only understanding these high-power tools, but becoming an expert in their use and application. This teleconference will cover the tangible benefits of streamlining your  more...

Best Practices in Filing and Preparing Inventory BenefitsA probate estate is nothing without its assets, which makes the preparing and filing of the probate inventory a key element to successful administration. The marshalling, preserving, protecting and valuation of the estate assets is the backbone in the probate and tax arenas. This teleconference will cover all aspects of handling the estate's assets from the perspective of preparing and  more...

Talent Management: Best Practices to Retain Top Employees BenefitsDesigned for leaders, managers and front line leaders, this teleconference will build a solid understanding of what it takes to engage and retain talent, and demonstrate the pivotal role managers play in this process. See how some of the best organizations deliver engagement and retention results year after year. You will leave knowing what you need to do to equip managers to take action  more...

Design Tips for Rain Gardens: Storm Water and Runoff Control BenefitsRain gardens have been used to beautify landscapes while improving runoff quality since their inception in Prince George's County, Maryland, in the early 1990's. Research has shown that their cousin, bioretention, does a very good job of reducing pollutant loads, reducing runoff volumes and increasing infiltration, spurring regulators to look favorably on these practices. What these  more...

Direct Cost Accounting and Indirect Cost Allocation for Not-For-Profit Organizations BenefitsThis teleconference will help you deepen your understanding of direct cost accounting and indirect allocation rules, risks and best practices to achieve compliance with accounting requirements and maximize cost reimbursement. Accountants, attorneys, executive directors, officers, controllers, CFOs, tax managers and enrolled agents  more...

Case Study: What Makes Dixon Schwabl One of the "Best Small Companies to Work for in America" BenefitsLearn how to motivate, empower and excite employees to build a great place to work. Dixon Schwabl, Inc., CEO Lauren Dixon will share her experiences developing a company culture built on flexibility, freedom and respect for employees, inspiring an innovative approach to everyday workplace practices. No matter the size, geography or industry - any company can be a great place to work. Ms.  more...

Best Practices in Commission Pay Plans BenefitsThere are few management tools that work as well in recruiting, directing, motivating and retaining sales people as a strong commission plan. This is critical because sales people are often highly paid, remote from headquarters and entrusted with customer relationships (very valuable assets). A properly designed commission plan clearly and personally communicates the strategy of the  more...

Employee Expense Reimbursement Best Practices BenefitsMany employers spend significant sums on employee expense reimbursement and need to prepare and enforce robust policies to adequately support and monitor reimbursable expenses. In today's economy, establishment of best practices and ensuring compliance is crucial to minimize the cost and legal risk of inappropriate practices. This teleconference will explore the legal landscape governing  more...

Minimize Risk with Legal Case, Matter and Practice Management Systems BenefitsCase, matter, and practice management systems and processes will help your practice become more efficient and effective in all aspects of operating your practice and addressing the needs of clients. Whether you are a litigator or a transactional attorney, in private practice or in a legal department, this seminar will focus on the functions and advantages of case, matter, and practice  more...

Working Capital Management: Effective Policies and Techniques BenefitsLiquidity is top of mind for executives and they are looking at all sources of incremental free cash flow within their organizations. One area that is on everyone's list of sources is working capital, but most companies fail to reap the full opportunity that is available to them. What are leading companies doing to effectively drive cash flow from working capital? This teleconference will  more...

Transitioning Special Needs Students: It Doesn't Start at 21! BenefitsWhile most professionals working in special education want the best possible outcomes for their students it is often unclear what that might be for any given student, how to find out what the student will best succeed in, and how to best prepare them for the 'real world'. This teleconference is designed to provide professionals with the information they need to enhance their students'  more...

Avoiding Costly Mistakes In Harassment Policies and Investigations BenefitsSexual and other forms of harassment remain a significant problem for employers. Courts and legislatures continue to create new obligations for employers and continue to increase the potential for liability for employers. Many employers continue to have policies and procedures for harassment that are outdated or that actually create potential liability. This teleconference will help you  more...

Slope Stabilization: Best Practices and Challenges BenefitsThis teleconference will address the types of slope stabilization failures and techniques used to avoid failures by the application of best practices. There are well-established engineering principles for the design and maintenance of stable slopes. This teleconference summarizes practices to overcome challenges to enhance slope stability. Many engineers are faced with challenges to  more...

Navigating through the Maze of Unclaimed Property Compliance - Unique Rules and Regulations for Financial Institutions BenefitsFinancial institutions are frequently challenged to keep up and implement the ever changing federal and state requirements imposed on this industry. Ensuring that proper internal controls, risk management and fraud prevention are adequately addressed is critical. One of the additional areas of compliance includes ensuring that you have established proper procedures and controls to prepare  more...

Damage to Adjacent Property and Structures BenefitsConstruction projects present many risks, including the risk of damage to adjacent structures and real property. For example, subsidence caused by improper or ineffective excavation and shoring may cause foundations to crack and other resultant damage. Soil and groundwater can be contaminated from construction materials used by trade contractors. This teleconference focuses on best  more...

Dealing with Difficult Patients BenefitsOften hospitals and other healthcare facilities must weigh the value of client satisfaction and safety. Acute care settings may be particularly susceptible to the problem difficult patients because of the number of different service providers involved and the fact that it is an important and heavily people-based service. Difficult patients cannot be avoided; therefore health care  more...

Stormwater Management for TMDLs BenefitsTotal Maximum Daily Loads are increasingly identifying stormwater as a significant or even major source of loading to impaired waters. Stormwater loading is difficult to identify and quantify even when regulated stormwater dischargers exist in the system. Often, TMDLs that include stormwater loading allocations give target reductions in loading, but give little guidance as to how to obtain  more...

Purchasing Contract Administration BenefitsNegotiated a great deal recently? How's that deal working out for you? Do you expect a raise or a pink slip when your annual evaluation rolls around? This teleconference is an introductory course in understanding how to add real value and avoid tragedy through the contract administration process. It will provide best practices from Fortune 500 companies, tips on how to approach difficult  more...

OFCCP Compliance for Construction Contractors BenefitsConstruction employers who do business with the federal government are subject to numerous nondiscrimination obligations under Executive Order 11246, the Rehabilitation Act of 1973, and the Vietnam Era Veterans Readjustment Assistance Act. Because of the renewed emphasis on construction contractors by the Department of Labor's Office of Federal Contract Compliance Programs, contractors  more...

Board Governance BenefitsWith increased scrutiny from legislators, the press and the public, it is imperative that tax-exempt organizations meet the best practices and requirements in terms of their organization and operation. Those involved with governing, guiding and counseling tax-exempt organizations need to be fully informed of the complex rules and operating requirements pertaining to them. This  more...

Best Practices in Budget Development and Analysis BenefitsIn difficult fiscal times many budget officers and municipal managers begin the process by a rather simple approach: 'Revenues are down 10%, we need to cut the budget by 10%'. Then they wait for the battles to begin, internally with department heads, externally with council members and other public stakeholders. This teleconference will provide budget preparers with a comprehensive  more...

To Test or Not to Test: The Legal Implications of Pre-Employment Testing BenefitsAs technology advances and the pool of job applicants increases, pre-employment testing is becoming a more common hiring practice for many employers. But are all tests created equal? Are they all legal? This teleconference helps you navigate and understand the different types of pre-employment tests and understand the pros and cons of testing job applicants. This teleconference will also  more...

Storm Water Best Management Practice (BMP) Inspection and Maintenance BenefitsAvoid costly permit violations and problems meeting storm water discharge benchmark criteria with proper inspection and maintenance of BMPs. Storm water best management practices require regular inspections and maintenance to ensure long-term proper function. Inspections are the most effective way to detect and avoid potential problems before they become a liability. This teleconference  more...

Infection Control Programs BenefitsHealth care associated infections have moved into the forefront of the health care industry due to emerging and re-emerging issues, the human toll and reimbursement challenges. Central to this problem is the impact of the infection preventionist and the infection prevention function. This teleconference will help identify specific elements of an effective infection prevention program and  more...

Best Practices to Manage Your Multistate Payroll BenefitsPayroll personnel are continually faced with legal and practical challenges associated with employee benefits, overtime, nonexempt employee requirements, employee bonus payments, confusing payroll forms, etc. Not only do you have to know your own state laws but often times neighboring state laws if you have employees across state lines. The taxability of employee benefits is confusing and  more...

Construction Site Hazard Prevention nSerious injuries, fatalities and citations issued by OSHA tend to involve the same violations over and over again. Penalties can be quite severe and may also result in lost business. Although most companies have detailed safety programs, translation of requirements to field activities may not be consistent. The most difficult aspect of establishing an effective safety plan involves the  more...

Creating Investment Policies For Your Nonprofit: Risk Tolerance, Reserve Funds and Portfolio Management Capacity nEstablishing and maintaining investment policies that fall in line with the needs, risk tolerance and portfolio management capacity of your organization are critical to its success. At this teleconference we will take a strategic look at the components that contribute to creating strong investment policies. Included will be discussions on understanding the needs of your organization, spending  more...

Tax Law Research Best Practices nResearching tax issues involves an understanding of a complex system of legislation, regulations, and administrative document and decisions. Each of these elements of tax law has a different precedential value to the practitioner. Moreover, tax law is an area that changes constantly. Congress and the states regularly amend tax laws, and the Internal Revenue Service adds or amends its regulations  more...

Payment Fraud nAs a business owner, how do you know your customers are who they say they are? How do you know if the payments they are making to you, using credit cards or ACH, are good? Fraud is on the rise, with a tough economy and the abundance of malware in the market today, it is only a matter of time before your company becomes a target. As a business owner you need to understand the signs to look for  more...

Construction Delays Caused by Permitting nConstruction delays caused by delays in obtaining permits can result in significant costs to all parties involved in a project. It is essential for you to know how to avoid permitting delays and how to address them when they arise. This teleconference will address how to use contract language to minimize and allocate the risks associated with permitting delays. In addition, it will address  more...

Stemming the Tide: 10 Best Practices for Litigation Expense Management nNew rules governing e-discovery, a continued increase in corporate reliance on electronic data and growing sophistication of plaintiffs' counsel have all combined to result in skyrocketing litigation costs with no end to this growth in sight. This comes at a time when pressure from business clients to reduce the cost of legal services is at an all time high. This teleconference will suggest 10  more...

Client Rights Issues: Informed Consent and Confidentiality nBoth state and federal laws contain myriad requirements intended to protect client rights. Most importantly are those that relate to rights regarding providing informed consent and privacy of health information. However, many health care providers do not understand the complex intersections of regulatory and common law requirements for obtaining consent and protecting client privacy. Failure to  more...

Workplace Flexibility: Innovative Strategies for an Evolving Workforce nOver the last three decades, the needs of the American workforce have changed dramatically. In response, many businesses have turned to workplace flexibility in order to recruit and retain the best workers, boost productivity and increase their competitive advantage. At the same time, policymakers in Washington have been exploring various approaches for increasing access to workplace flexibility  more...

Purchasing Contract Disputes nBad economic times inevitably result in serious business disputes. This teleconference will help you plan and implement a practical strategy to minimize the business interruptions (and costs) that can occur when purchasing contract disputes occur - and turn potential career-limiting purchasing disasters in 2009 into success stories. This introductory course will help you understand how such  more...

Best Practices in Purchasing Software nNegotiating software licenses can be frustrating for the business owner. Once you get past the 10-point, double column format of most vendors' license forms, you begin to understand that there are no standard terms and conditions for licensing software - each deal is unique. This teleconference will help the person responsible for evaluating, purchasing and maintaining enterprise-wide software  more...

Implementing Green Initiatives in Government nPublic agencies across the country are implementing green mandates and determining the best routes to meet their objectives in an efficient and effective manner. Green experts and experienced agencies are sharing their best practices and information so as to help other public agencies reap the benefits of their tested proven methodologies. Register for this teleconference and gain access to a  more...

Aging Building Management: Best Practices in Development Long-Term Capital Plans nUp to 30% of the average organization's annual capital outlay is spent on facilities and related infrastructure. How can an organization ensure it is most effectively leveraging this investment to support operations today and meet the needs of the future? n nOptimally managing capital assets requires detailed information about the condition of an organization's facilities and major building  more...

Latest Trends in the Rise of Unclaimed Property Enforcement nRegister for this teleconference and stay abreast of the latest statutory and state enforcement trends. You'll get an update on recent cases involving unclaimed property (state and corporate) and best practices you can use to address current internal controls, policies and procedures.  more...