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From Teracom Training Institute
V4-Understanding Networking 1


...ublic vs. private and network address translation.
In Part 3, we move to the next higher level of knowledge, understanding packet networks and bandwidth on demand services from telecommunication service providers. After understanding the core concepts, including virtual circuits, we use the grand-daddy of packet services, X. 25 to explain jargon: connection-oriented vs. connectionless and
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V5-Understanding Networking 2


...nd from an enterprise or organization.
In the second part, we'll make a reasonably comprehensive overview of security in the IP world. We'll begin with a discussion of risk areas, vulnerabilities and measures. Then we'll examine several areas: computer security and malicious software like viruses and Trojan Horses and the measures to protect against these risks; network security and
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V6-Understanding Wireless 1


...s and weaknesses and how they relate to each other.
In Part 3, we concentrate on data over cellular and 3G, and cover the differences between GPRS, Wideband CDMA or UMTS, cdma2000, 1X, 3X and 1XEV-DO. We review expected throughput in bits/ second and which carriers are supporting which technologies. We conclude with applications such as i-mode, SMS, wireless email, web surfing, WAP and XML.
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V10-Understanding Voice over IP 3


... fundamental concepts underlying VoIP, independent of any particular
vendora s viewpointa knowledge you cana t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often humorous instructor Eric
Coll, M. Eng., P. Eng., these training courses will give you the solid foundation you need to
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V9-Understanding Voice over IP 2


... fundamental concepts underlying VoIP, independent of any particular
vendora s viewpointa knowledge you cana t get reading trade magazines or talking to salespeople.
Featuring detailed graphics, bullets, extensive text notes and our engaging and often humorous instructor Eric
Coll, M. Eng., P. Eng., these training courses will give you the solid foundation you need to
more...
Telecommunications and VoIP Training DVD Video Courses for Non-Engineers


...workbook that accompanies the video is
the corresponding part of the same workbook used in our public seminars.
Certification is included. Each course has an online knowledge evaluation test. Successful completion of
the test results in certification of the student, who receives a certificate suitable for framing.
These high-quality multimedia DVD courses will give you with the insight and
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From Seminars on DVD
HIGH PERFORMANCE SELLING: Part One - Building Customer Loyalty Part Two - Needs Analysis Selling (Don Hutson)
...ssionals enjoy steady business from long-term clients. In part one of this power-packed session, you ll learn how to advance your customers up the loyalty ladder to higher levels of repeat business and more referrals than ever. In part two, you ll gain valuable insights into Needs Analysis Selling. Whether it s asking high quality questions, taking pertinent notes, or communicating for
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