Instructor Led Participants Training

OSHA 30 Hour Training for Construction, Denver, CO ...g hazards most commonly found on a construction site. All participants in the 30 Hr training will receive a copy of OSHA's Standards, 29 CFR 1926, for Construction. The OSHA 30 Hour Outreach training is a four day Instructor-led course held monthly in Denver, Colorado. All students successfully completing the 30 Hr training will receive a US Department of Labor (OSHA) wallet card. - - - - -  more...

Oil and Gas 24 Hour Hazard Recognition - Denver, CO The Oil and Gas 24 Hour Hazard Recognition is a 3 day training program held in Denver, Colorado. This course was developed as a helath and safety orientation for the Oil & Gas entry level person and support personnel. The course gives students an overview of pertinent OSHA Construction and General Industry regulations and how they apply to the Oil and Gas Industry. Discussion will concentrate on  more...

Oracle Administration ...ecture of the Oracle11g Server. In hands on exercises participants will learn to create and start up a database, enrol users, implement basic security measures and perform backup and recovery. You will also learn how to manage logical and physical storage structures and manage access to data in the database by granting privileges to individual users. Course Outline --------------  more...

CPSM Certification Preparation Course ...stitute for Supply Management. Focused immersion provides participants with the knowledge to achieve results and pass the exams. CPSM Certification Training One-Stop Shop a Course provides everything you need to prepare and pass the certification, to include books, CPSM Study Guide, Web Diagnostic Exams, and a guarantee that is unmatched by any other course provider. CPSM Certification  more...

CPSM Certification Bridge Exam Preparation Course ...ent Manager (CPM) designation, this 2-day course prepares participants for success on the Bridge Exam of the Certified Professional in Supply Management offered by the Institute for Supply Management. CPSM Certification Courses - CPSM Bridge Exam 2-Day Review For Bridge Exam a I passed the CPSM Certification Tests in less than 30 days using the methods and strategies presented in  more...

CPSM Exam Prep for Exam 1 - Foundation of Supply Management ...participants for success on Exam #1 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers the foundations of supply management including contracting and negotiation, cost and finance, international business, social responsibility, sourcing, and supplier relationship management. Each of these areas is essential to  more...

CPSM Exam Prep for Exam 3 - Leadership in Supply Management ...participants for success on Exam #3 of the Certified Professional In Supply Management offered by the Institute for Supply Management. This course covers leadership, risk and compliance, and strategic sourcing. These topics are covered in-depth and are critical to making supply chain management a strategic part of any organizationa ™s business operations. Additionally, the course provides  more...

CPSM Exam Prep for Exam 2 - Effective Supply Management Performance ...participants for success on Exam #2 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers forecasting, logistics, materials and inventory management, organization assessment, planning, product development, project management, and quality. Each of these areas enables effective management of the supply chain in order to  more...

Building Business Relationships as a Community Banker Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an  more...

Project Management Fundamentals This seminar will focus not only on the different Elements of a Project but also on the Phases of a Project Cycle which serves as a guide in commencing and ending the Project. During the progress of the project the Project Manager must analyze some variances or non-conformance from the set goals and causes of failure of the project. To attain this objective, this seminar will also train the  more...

Warehouse and Inventory Management Seminar ...ry costs at the same time. OBJECTIVES: 1. To enable participants to recognize the importance of an organized and effective warehouse storage system. 2. To enable participants to know and appreciate the modern trends in warehousing. 3. To enable participants to learn the use of inventory management in warehouse management. 4. To enable seminar participants to adopt the different  more...

Effective Business Writing Writing Memos- Emails Agendas Meeting Minutes In this workshop, the participants will learn to improve their writing skills such as preparation, organization, understanding the needs of the reader, avoiding common grammar and spelling mistakes, and basic editing.  more...

Effective Purchasing Management Seminar ...ust be present. SEMINAR OBJECTIVES: 1. To enable the participants to better understand the different methods and strategies in purchasing and adopt strict purchasing policies. 2. To enable the participants to appreciate the importance of good vendor relations in purchasing and adopt a quality supplier program for a more efficient purchasing system. 3. To enable the participants to learn  more...

Bookkeeping and Basic Accounting for Non-Accountants Workshop INTRODUCTION: This is a seminar-workshop that will teach participants the basic principles of bookkeeping and accounting. Among the fundamental concepts to be explained are debit and credit, journal entries, ledgers, balance sheets, and income statements. OBJECTIVE: The participants will know the bookkeeping process and procedures and eventually the preparation of Balance Sheet, and Income and  more...

Computing Salaries, Wages, and Benefits ...participants with a functional knowledge of computing compensation and administering both legally mandated (e. g. SSS, Philhealth, Pag-ibig) as well as company initiated benefits. The details of each of these benefits will be discussed in-depth. Lastly, actual sample policies on some of these benefits will be shared with the participants to enable them to get a concrete grasp of how to  more...

Competency-Based Salary Structure Design Salary Structure is an unavoidable management activity as employees look forward to understand how their management views and implement the companya ™s compensation and benefits. Linking the Salary Structure to competencies and rewards makes the session even more sensitive to handle. Participants will learn about the elements of a competency-based salary administration program, salary  more...

Basic Supervisory Skills Training OBJECTIVE: By the end of the seminar, you should be able to: understand the logic, concepts, principles and techniques of effective supervision; study and analyze the application of planning, organizing, leading and controlling; use the knowledge/ skills learned to develop and refine plans in solving important organizational problems TARGET PARTICIPANTS: Managers, supervisors, and business  more...

Supply Chain Management Seminar ... seminar. OBJECTIVES: At the end of the seminar, the participants will be able to: 1. Prevent occurrence of overstocking, under-stocking, and non-availability of supplies which may affect the organizationa ™s survival and growth 2. Adopt an efficient inventory system 3. Conduct forecasting of supplies needed for their operations, by application of a feasible forecasting method 4.  more...

Communication Dynamics and Networking in Organisation ... By the conclusion of the specified learning activities, participants will be able to: - a Explicitly demonstratea ™ that they took the necessary steps in the preparation for their oral-visual presentation - Prepare and deliver electronic presentations - Demonstrate their understanding of the importance of the introduction - in oral-visual presentations - Demonstrate  more...

Executive Leadership and Corporate Communication ... By the conclusion of the specified learning activities, participants will be able to: - Distinguish between data and information - Assess the value of secondary sources of information as a prelude to the presentation of primary information - Choose the most appropriate data elicitation techniques, in relation to the sampling frame, sampling unit, sample size & time span, among other  more...

Tourism and International Relations ...ich they have so far been achieved. - List at least 10 participants of GATS agreement. - Explain the main rationale to the current opposition to GATS. - Propose a strategy for protecting National and International frontiers, whiles insuring continuing participations in GATS. - Suggest how National Sovereignty might be protected in the light of the GATS. - Use cases to illustrate  more...

Tourism and International Relations Module 3 ...ich they have so far been achieved. - List at least 10 participants of GATS agreement. - Explain the main rationale to the current opposition to GATS. - Propose a strategy for protecting National and International frontiers, whiles insuring continuing participations in GATS. - Suggest how National Sovereignty might be protected in the light of the GATS. - Use cases to illustrate  more...

Tourism and International Relations Modules 1 and 3 ...ich they have so far been achieved. - List at least 10 participants of GATS agreement. - Explain the main rationale to the current opposition to GATS. - Propose a strategy for protecting National and International frontiers, whiles insuring continuing participations in GATS. - Suggest how National Sovereignty might be protected in the light of the GATS. - Use cases to illustrate  more...

Human ResourceTraining and Development Management ...ncrete Outcome Of Benefit To The Organisation And Program Participants; And a High Proven Returns On Investment In The Action Learning Programa . a Action Research a Process Management a Assessment Centres a TNA 2000 a Techniques of TNA a Sources of Information for Training Needs Analysis (TNA) a Strategic Plans a Tactical Plans a Operational Plans a  more...

Training Needs Analysis Determining Training Needs ...ncrete Outcome Of Benefit To The Organisation And Program Participants; And xvii) High Proven Returns On Investment In The Action Learning Programa . c) Action Research d) Process Management e) Assessment Centres f) TNA 2000 g) Techniques of TNA - Sources of Information for Training Needs Analysis (TNA) a) Strategic Plans b)  more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return ...ncrete Outcome Of Benefit To The Organisation And Program Participants; And xvii) High Proven Returns On Investment In The Action Learning Programa . c) Action Research d) Process Management e) Assessment Centres f) TNA 2000 g) Techniques of TNA - Sources of Information for Training Needs Analysis (TNA) a) Strategic Plans b)  more...

Trainer Training Training for Trainers ...participants will: - Be conversant with the theories of learning and memory crucial to the development and implementation of training programmes - Be aware of the taxonomy of educational objectives and translate these into individual capability and achievements - Determine the most appropriate way to organise training and development courses - Be able to equip a training room for maximum  more...

Strategic Management Accounting Incorporating Balanced Score Card ...Participants gain the insights they need to win in the global marketplace. Key subjects that the seminar addresses include: - Relevant information for strategic decision making - Management use of advanced and strategic management accounting information - Strategic planning for business success - Cost management and Strategy - Different Approaches to Costing - Product  more...

SAP and Joint Venture Accounting ...mprove the all-important cash flow. Personal Impact Participants will be able to further develop their personal management skills by being: Better informed financially, to enable improved management decision-making. Better able to contribute to the effective financial management of their organisation. Able to evaluate alternative courses of action and identify the most  more...

Research Project Design Conduct and Report ...participants will demonstrate their ability to: - Design a research project, taking account of important issues - Choose sources of information appropriate for the type of research being conducted - Assess the value of secondary sources of information as a prelude to the conduct of primary research - Choose the methodology that best suits the type of investigation being conducted &  more...

Planning Costing and Budgeting for Executive Decision-Making ...Participants attending the programme will: - Understand stages in the planning process - The multiple functions of budgets - Understand the importance of a well-defined budget process - Learn planning, costing and budgeting terminology used in business - Master techniques for cost-benefit analysis - Learn how to construct profit, cash and balance sheet plans and budgets - Learn how to  more...

Communication Information Gathering Analysis and Report Writing ... By the conclusion of the specified learning activities, participants will be able to: - Distinguish between data and information - Assess the value of secondary sources of information as a prelude to the presentation of primary information - Choose the most appropriate data elicitation techniques, in relation to the sampling frame, sampling unit, sample size & time span, among other  more...

Advanced Financial Accounting ...mprove the all-important cash flow. Personal Impact Participants will be able to further develop their personal management skills by being: Better informed financially, to enable improved management decision-making. Better able to contribute to the effective financial management of their organisation. Able to evaluate alternative courses of action and identify the most  more...

Advanced Cost Management for Business Competitiveness ...The details of the course: 1. PROGRAMME OBJECTIVES Participants gain the insights they need to win in the global marketplace. Key subjects that the seminar addresses include: - Information for informed management decisions - Management use of management accounting information - A new role for the management accountant - Cost management and Strategy - Basic Cost and Cost  more...

MSc Human Resource Training and Development Management ... By the conclusion of the specified learning activities, participants will demonstrate their ability to: - Design a research project, taking account of important issues - Choose sources of information appropriate for the type of research being conducted - Assess the value of secondary sources of information as a prelude to the conduct of primary research - Choose the methodology  more...

Budgeting and Forecasting in Oil and Gas 23- 25 April 2012 To stay on top, Oil & Gas companies must constantly re-examine the budgeting and forecasting models they use in their decision making processes to ensure they are up-to-date and incorporate the latest in budgeting and forecasting best practices. Is there an opportunity to expand take advantage of the stronger price of Oil? Where can technology costs be optimised? How does a drop of 10% in oil  more...

Interpreting and Managing Charterparty for Supply Veessels 23-25 April 2012 OSV Owners and the Charterers engage in very complex and high risk ventures with the prime objective of maximizing returns and minimization of risks. There is no benefit for either Party to be entangled in commercial or contractual disputes. But due to the abundance of uncertaintiesa ™ in the Offshore E & P business, priorities of the parties may differ, giving rise to conflicts. Conflicts  more...

Introduction to Offshore Drilling Floating Production Facilities 21 22 March 2012 Beijing China ...tudies are presented throughout the course to provide the participants with a full view of the total field development activity. While the course is very intensive, with many areas to cover, the presentation will include many animations and videos illustrating the technical issues and challenges. Target Audience This course is intended for Oil & Gas professionals who wish to learn how  more...

HPHT WELL ENGINEERING 19 23 March 2012 Kuala Lumpur Malaysia ...mine deeper and hotter objectives. This course will equip participants with knowledge and skills of HPHT well engineering and the components required for well planning and issues which influence successful drilling in such conditions. The 5 day course interactive course and workshop (with teamwork exercises) focuses on the key characteristics and challenges of HPHT wells from a well design,  more...

How to Interpret Multi-well Pressure vs Depth Plots Pressure Maps from DST Wire-line Formation Test WFT data 5 9 March 201 ... course This 5 day intensive training course will show participants how to use pressure data from DSTa ™s, Wire-line Tests (such as RFTa ™s & MDTa ™s) & production Tests,( from many different wells) to make Pressure/ Depth Plots which reveal permeability barriers such as pinch-outs, sealing faults & any barrier which can trap hydrocarbons. It will also examine how  more...

How to Interpret Multi-well Pressure vs Depth Plots Pressure Maps from DST Wire-line Formation Test WFT data 12 16 March 2 ... course This 5 day intensive training course will show participants how to use pressure data from DSTa ™s, Wire-line Tests (such as RFTa ™s & MDTa ™s) & production Tests,( from many different wells) to make Pressure/ Depth Plots which reveal permeability barriers such as pinch-outs, sealing faults & any barrier which can trap hydrocarbons. It will also examine how  more...

Applied EOR Technology Project Management 26 29 March 2012 Kuala Lumpur Malaysia ...will be discussed and through simple exercises the course participants will get an understanding for the relevance of various parameters. But more importantly, participants will also understand and appreciate the short comings of various techniques and how these could be addressed in a specific field application or via ongoing research activities. Based on the key characteristics of various EOR  more...

Gas LNG Contract Negotiations 5 - 7 DECEMBER 2011 SINGAPORE Energy is the worlda ™s biggest industry. It shapes the destiny of countries, peoples and companies. The 21st Century has been dubbed the a Gas Centurya because of the future dominance of gas in future energy expansion. This course starts with concise teaching sessions which explain how natural gas and LNG have come to be so important, and how these businesses work a these sessions will  more...

COMPLETIONS Equipment Applications Types Installation Workovers 16 18 January 2012 Kuala Lumpur This intensive three-day course is designed to provide participants with a thorough knowledge of completion equipment and operational procedures required for converting a drilled well into an efficient and safe producer. It follows a practical approach for the various completion types, specific applications, completion installation and workovers.  more...

Negotiation Skills Techniques for Engineers and Technical Professionals 19-20 January 2011 Kuala Lumpur Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By attending this course  more...

Fundamentals of Finance Accounting Project Investment Analysis in Oil Gas ... skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & Gas engineering professionals who wish to succeed in the  more...

The International Oil Gas Executive Development Program Essential Management Commercial Skills for Oil Gas Professionals ...participants with a solid grounding in the principles and practices of business management that are essential when moving from an operational to a more strategic role. Where operational management is about implementing plans with known parameters, strategic management is about exercising judgement in complex environments where there is no a one right waya . This exceptional international  more...

4th Run in Asia Application of Structural Geology in Seismic Interpretation 17 21 October 2011 Kuala Lumpur Seismic interpretation requires understanding of structural development and its interrelation with the stratigraphic system. Bias and misunderstanding have unfortunately resulted in countless dry holes. So go beyond tracing horizons and understand their context within the structural system by extracting key information from seismic surveys and other datasets. You will learn a variety of  more...

6th run in Asia LNG FUNDAMENTALS Master the Essential Commercial and Technical Forces Driving the Global LNG Value Chain 31st Oc About this training course The 21st century has been coined the century of gas. The course will address the fundamental technical and economic factors that have driven and will drive the successful development of natural gas reserves by means of an integrated liquefied natural gas (LNG) project. The current exponential growth in the use of natural gas through international trade in LNG is  more...

Oil Gas Financial Modelling Project Evaluation This 3 a day course provides a sound understanding of both the principles of financial modelling and the practical application of these to real-world Oil & Gas business scenarios through the use of spreadsheets. The course builds upon the financial modelling principles and practices learned to apply these to project evaluations. Participants improve their mastery of project evaluation  more...

BASIC ADVANCED BUDGETING FORECASTING IN OIL GAS 12 14 October 2011 To stay on top, Oil & Gas companies must constantly re-examine the budgeting and forecasting models they use in their decision making processes to ensure they are up-to-date and incorporate the latest in budgeting and forecasting best practices. Is there an opportunity to expand take advantage of the stronger price of Oil? Where can technology costs be optimised? How does a drop of 10% in  more...

SAND CONTROL MODERN SANDFACE COMPLETION FORMATION DAMAGE PRACTICES ...roduction must be carried out with optimum profitability. Participants will learn how sand production and inadvertent formation damage can erode these profits. Methods and procedures will be presented to guide the participants in decision making with regard to completing a well with optimum control of formation sand while incurring minimal damage to the well or production zone. Extensive theory  more...

Floating Production Storage Offloading Design and Technology Expert Trainer Jean - Paul Denise The number of floating production systems is set to grow from 250 units to 299 in 2011. As crude oil prices rise above USD 100 per barrel, FPSO technology is no doubt the most efficient and viable solution for offshore field development. However, with development projects going to greater depth and complexity, the big question still remains on how to drive greater efficiency from better FPSO  more...

Advanced Casing Design Expert Faculty - Dr Michael Gibson This very intensive 5 day course and has been specifically designed on an advanced level for engineers with prior experience in casing design. The course aims to participants through the key drivers behind casing design for exploration, appraisal and development wells and their associated risks, challenges and solutions. Presentation material is through the use of very detailed manuals,  more...

Flow Assurance for Offshore Production FOR OFFSHORE FIELD DEVELOPMENT 25 July - 29 July 2011 ...nds-on workshop in the afternoon. The workshop allows the participants to appreciate the design process associated with field developments. Various software will be available during the training course to predict multiphase flows through wells, pipelines and risers, as well as evaluating reservoir production profiles using alternative technologies to develop reservoirs. Further software to  more...

Process Hazard Assessment using HAZOP Technique and HAZOP Team Leader Training with John Davies 18th July - 22nd July 2011 Course Description An intensely participative 3 day training course that will both explain the key facets of the HAZOP technique as well as provide ample opportunities for delegates to practice and become familiar with the technique using generic and real life examples. Course Description An intensely participative 2 day training course that will develop participants already familiar  more...

Image Log Interpretation 23 27 May 2011 Kuala Lumpur ...ic applications. Thus, this course is designed to provide participants with a detailed understanding of dipmeter and bore hole image acquisition, interpretation techniques, and data integration into geologic and geophysical models. Applications of both wireline images (e. g., FMI/ FMSa type images and ultrasonic acoustic) and modern LWD images (e. g., electrical, density, PEF, acoustic,  more...

BASIC ADVANCED BUDGETING FORECASTING IN OIL GAS 26 28 April 2011 To stay on top, Oil & Gas companies must constantly re-examine the budgeting and forecasting models they use in their decision making processes to ensure they are up-to-date and incorporate the latest in budgeting and forecasting best practices. Is there an opportunity to expand take advantage of the stronger price of Oil? Where can technology costs be optimised? How does a drop of 10% in  more...

WELL INTEGRITY MANAGEMENT 23 - 25 MAY 2011 ...participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical decision, both from a safety and economic perspective. A  more...

2nd Run in Asia WELL INTEGRITY MANAGEMENT 26 - 28 April 2011 Kuala Lumpur ...participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry. When to take action with a well is a critical decision, both from a safety and economic perspective. A  more...

LNG Fundamentals with Mike Williams and Richard Harrison 4 6 April 2011 Kuala Lumpur The 21st century has been coined the century of gas. The course will address the fundamental technical and economic factors that have driven and will drive the successful development of natural gas reserves by means of an integrated liquefied natural gas (LNG) project. The current exponential growth in the use of natural gas through international trade in LNG is explored. This 3 day course  more...

HPHT WELL ENGINEERING 28 March 1 April 2011 Kuala Lumpur ...mine deeper and hotter objectives. This course will equip participants with knowledge and skills of HPHT well engineering and the components required for well planning and issues which influence successful drilling in such conditions. The 5 day course interactive course and workshop (with teamwork exercises) focuses on the key characteristics and challenges of HPHT wells from a well design,  more...

FRACTURED RESERVOIR CHARACTERISATION 28 Feb 2 March 2011 Kuala Lumpur Malaysia The course goes through the entire process of project definition, data gathering and analysis, concept definition and static and dynamic modelling iterations. This will help participants understand fractured reservoirs and define the most efficient way to model them for a given set of objectives.  more...

DEEPWATER DRILLING OPERATIONS 28 February 3 March 2011 Kuala Lumpur Malaysia ...m 1000 to 10, 000 feet. The goal being to transmit to all participants the key technology and operational challenges with sufficient depth of knowledge on: a Floating drilling rigs (SS / DPDS) and their specific equipment for drilling a wells in deep water depth zones. a Techniques and methods deployed from the arrival of a floating drilling units on a location till  more...

Fundamentals of Finance Accounting and Project Investment Analysis in Oil Gas 24 Jan 2011 - 26 Jan 2011 ...skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & Gas engineering professionals who wish to succeed in the  more...

HPHT Well Operations 29 November 2010 - 3rd December 2010 ...e deeper and hotter objectives. This course will equip participants with knowledge and skills of HPHT well engineering and the components required for well planning and issues which influence successful drilling in such conditions. This 5 day practically-oriented, and operationally relevant interactive training course comprises of lectures, workshop-type discussion sessions, real case  more...

Finance for Non Finance Professionals in Oil Gas and Petroleum Fiscal Regimes Applied Finance for Oil and Gas Industry 29 - 01 ...skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & Gas engineering professionals who wish to succeed in the  more...

3rd Run in Asia Application of Structural Geology in Seismic Interpretation 25 - 29 October 2010 Kuala Lumpur Seismic interpretation requires understanding of structural development and its interrelation with the stratigraphic system. Bias and misunderstanding have unfortunately resulted in countless dry holes. So go beyond tracing horizons and understand their context within the structural system by extracting key information from seismic surveys and other datasets. You will learn a variety of modern  more...

Advanced Budgeting Foracasting in Oil Gas To stay on top, companies must constantly re-examine the budgeting and forecasting models they use in their decision making processes to ensure they are up-to-date and incorporate the latest in budgeting and forecasting best practices. Is there an opportunity to expand take advantage of a weaker competitor? Where can costs be optimised? How does a drop of 10% in oil price affect profit? To  more...

Oil Gas Finance Modelling and Project Management 4th to 6th October 2010 ...practices learned to apply these to project evaluations. Participants improve their mastery of project evaluation principles and concepts, and then see how to apply these in practical applications. Finally, the course describes how to both detect and prevent errors from occurring. This course was conducted for the Chevron Asia-Pacific team for their Asian Strategic Business Units in both  more...

ADVANCED CASING DESIGN 27 Sep 1 Oct 2010 Kuala Lumpur This very intensive 5 day course and has been specifically designed on an advanced level for engineers with prior experience in casing design. The course aims to participants through the key drivers behind casing design for exploration, appraisal and development wells and their associated risks, challenges and solutions. Presentation material is through the use of very detailed manuals,  more...

Applied Production Logging Cased Hole Production Log Evaluation,Kuala Lumpur, Malaysia a 3rd run in KL About The Course: This two-day program is a comprehensive and up-to-date course covering the new and traditional wireline diagnostic techniques for production log surveillance of cased wells. Dr. Smolena ™s 1996 book, Cased Hole and Production Log Evaluation, plus a loose-leaf workbook, are provided to participants of this program. Participants Will Be Able To: * identify if formation  more...

WELL INTEGRITY MANAGEMENT This intensive three-day course is designed to provide participants with a thorough knowledge of well integrity management and risk assessment in producing assets. Based on the regulatory requirements and using real examples and exercises from around the world, this represents best practice integrity management within the oil and gas industry.  more...

FLOW ASSURANCE For Offshore Field Development Course Objectives: This training course provides an in-depth understanding of the issues to be considered in the development of offshore fields. Each day consists of lectures in the morning and a hands-on workshop in the afternoon. The workshop allows the participants to appreciate the design process associated with field developments. Various software will be available during the training  more...

RELIABILITY CENTERED MAINTENANCE MASTER CLASS Kuala Lumpur There is a separately book-able introductory 2-day workshop where the RCM process will be discussed in sufficient depth to gain a good working knowledge. There will be a number of short exercises and one brief RCM exercise. Those who seek a higher level of proficiency will continue into the 3rd day master class. The 3 days will feature a detailed case study on a plant sub-system. This is a  more...

The Chocolate Challenge ... chocolate!). In this chocolate team building activity participants are divided into teams to undertake various challenges ranging from piping names on chefa ™s hats (in chocolate, of course), creating an original branded box of chocolates and planning a new brand of premium chocolatesa Combining brand marketing with an interactive, fun-filled chocolate making session, this event  more...

The Sommelier for a Day Challenge ...morable, entertaining and motivational experience for the participants. Your staff will be refreshed by liberal shots of humour! There are no wine bores in our team, you are there to have fun, while absorbing new skills, as well as fine wines! These wine tastings are highly interactive, and very effective team-building events. Where else can you work with your colleagues and be rewarded with  more...

Migration to Windows Server Server ...participants learn the essential skills needed to plan a reliable Windows Server 2003 foundation and migrate from an existing Windows NT/2000 enterprise. Upon successful completion of this course, students will be able to: Construct an optimal replication topology for the network and site layout Devise delegation of administration and design Group Policy deployment Plan and design a  more...

Outlook Level 1 ...ointments, and coordinate business meetings with multiple participants. You will also keep track of personal and business contacts, and create task lists and notes to remind you of things that need to be done. You will use Outlook 2002 to send and receive mail messages, schedule appointments and meetings, maintain a list of contacts, keep track of tasks, and create reminder notes. Upon  more...

Peachtree Accounting A-Z ...new users to the Peachtree Complete for Windows features. Participants will learn how to use New Company Set-up, review basic accounting functions, Level one General Ledger Functions, Level 1 Accounts Payable Functions, Level 1 Inventory features, and Level 1 Accounts Receivable Functions. Upon successful completion of this course, students will be able to: Perform New Company Set-Up  more...

Acting to the Gods Theatre training two week intensive, July 22 - August 5th 2012 for actors, teacher, drama, classics and other students. Set in Greece, where theatre originated 2, 500 years ago, the course offers a unique opportunity to train, rehearse and perform in a Greek amphitheatre, learn about the ritualistic origins of theatre in its birthplace, and attend a performance at the spectacular Ancient Theatre  more...

Sharepoint 2010 Workshop in Bangalore Course Objectives This training program is intended for developers who wish to understand latest Microsoft SharePoint Server 2010 technologies and enable them to get a better understanding how real-world applications are built using SharePoint 2010. Course Pre-Requsites: The participants who attend this training require to have the following skills 1. Microsoft. NET 2. 0 Framework  more...

Microsoft BizTalk Server 2006 R2 Training Program Microsoft BizTalk Server 2006 R2 Facilitator: Mr. Ramkumar Dates: March 2009 Venue: Intsol, 301, Krishna Grand, Marathahalli Junction, Outerring Road, Bangalore -37. Tel: +91-80-41102015/ 9845972268 URL: http://www. intsol. in Pre-requisites: Ita ™s expected that all participants are assumed to have good working knowledge on the following technologies. Microsoft. NET Framework 2. 0  more...

Inventory Management This 2-day Inventory Management program focuses on inventory management strategies. Given the complex nature of supply chain, different methodologies in working with suppliers will be addressed. ABC analysis, consignment inventory, use of independent warehouses, and the use of MRP systems for future requirements will be evaluated. Participants will develop individual plans to reduce inventory in  more...

Performance-Based Contracting This 2-day Performance-based Contracting focuses on the concept and use of Performance-Based Contracting (PBC). Participants will learn to plan for and develop PBC statements of work, and design measurement criteria for work performed under such contracts. Contractor selection, performance incentives, outputs and outcomes and best practices will also be covered.  more...

Performance-Based Contracting This 2-day Performance-based Contracting focuses on the concept and use of Performance-Based Contracting (PBC). Participants will learn to plan for and develop PBC statements of work, and design measurement criteria for work performed under such contracts. Contractor selection, performance incentives, outputs and outcomes and best practices will also be covered.  more...

Statements of Work and Specifications (SOW) ...-day Statements of Work & Specifications program provides participants with the tools to create cogent, complete and well-organized statements of work. The program reviews the functions of the statement of work, its link to performance management, and the benefits realized by a specific and well-crafted document. Guidelines are given for writing a good statement of work and examples provided to  more...

Strategic Sourcing Process This 2-day company-wide cross-functional Strategic Sourcing Process program is aimed at providing the framework for supply management activities. The sourcing process, supplier development, supply management, guiding principles, and partnering are four key elements of this program. The participants are provided information on how to manage a sourcing project. The objective will be to explain the  more...

Supplier Assessment ...participants understand the key aspects of supplier capability. They will learn how to participate in or lead a supplier audit. Once developed, they will be able to apply the organization's assessment tool, and provide adequate feedback to suppliers on capability and areas for improvement. Topics covered include the value of an effective supplier audit; audit techniques; elements of the  more...

Supplier Identification ... potential suppliers to only those who are best-in-class. Participants will learn to determine when supplier identification activities are required; define customer requirements and be able to take advantage of supplier capabilities to achieve the company's objectives. Areas covered include research methods and various sources used to find and evaluate potential suppliers. Participants will  more...

Supplier Quality ...participants how to develop supplier certification programs. It will distinguish among various inspection techniques drawing on Deming and Juran. ISO and Baldrige as well as other best-in-class supplier evaluation and audit programs will be considered. Quality management and its relationship to productivity will be covered. Supplier quality measures and management techniques will also be  more...

Supply Management Negotiations ...lead negotiations. As a result of attending this program, participants will learn how to manage a step by step negotiation process; establish objectives; manage contracts and suppliers, and develop a comprehensive negotiation plan to reduce costs and improve productivity. Using a standardized tool, participants will have a hands-on opportunity to evaluate future negotiations, including cost  more...

Supply Chain Management In this 2-day program, participants will review their individual supply chains and identify the costs, lead-times, and risks associated with them. Demand management, managing suppliers, the transformation and distribution processes and costs will also be assessed. Action plans will be developed to improve the efficiency and effectiveness of each supply chain.  more...

Advanced Negotiations This 2-day Advanced Negotiations program will focus on the unique negotiation dynamics present in buyer/seller interactions. We will discuss creative negotiating strategies, taking into consideration current thinking in the field. Sample negotiations in the areas of complex system contracts with advanced terms and conditions will be considered. Topics include using frameworks to set negotiating  more...

Advanced Procurement Law ... responsibilities. As a result of attending this program, participants will understand the key aspects of the Uniform Commercial Code, and other laws and regulations governing purchases. This course will enable participants to evaluate the standard terms and conditions of contracts and purchase orders; identify the critical aspects that ensure validity, completeness and legal sufficiency;  more...

Budgeting ...ey areas of developing a budget and evaluating variances. Participants will learn to fulfill the key budget management and administrative tasks necessary for an effective budget process. Topics include understanding the purpose value of establishing budgets; types of budgeting; roles and responsibilities in the budget process; budget planning and development; importance of evaluating budgets;  more...

Communication and Interpersonal Skills ...cation and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people-oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive criticism and use  more...

Conflict Management ...tive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to recognize the conflict styles of others,  more...

Continuous Cost Management This 1-day Continuous Cost Management focuses on monitoring and evaluating cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead-time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase.  more...

Continuous Improvement in Purchasing ... improve purchasing processes and supplier relationships. Participants will learn to create process flowcharts and develop implementation plans to improve results. As a result of attending this course participants will be able to assist their company in creating world-class processes. Specific examples of various tools will be demonstrated in well-known purchasing situations. Reengineering  more...

Cost and Price Analysis ...participants the fundamentals of cost analysis techniques so they are better able to effectively evaluate supplier proposals and perform value analysis. We will define the concepts of price analysis, cost analysis, and best value. Examples of effective tools and techniques will be considered in the analysis of direct labor, materials, overhead, G&A costs, profit and profit margins. Learning  more...

Creating Performance-Based SOWs ...is 2-day Creating Performance-Based SOWs program teaches participants how to plan for upcoming performance-based contracting, overcome service contract performance problem, draft and complete PBC Statements of Work, facilitate the creation of key PBC SOW measurements, and effectively measure contractor performance under performance based service contracts. Topics include performance based  more...

Customer Service Skills ...Customer Service Skills program is highly interactive and participants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate style,  more...

Cycle Time Improvement ...e time; and the impact of the supply chain on cycle time. Participants will learn to assess the quality and performance of cycle time and develop strategies for cycle time improvement. Topics include the elements of cycle time and why cycle time improvement is important to the organization; how to specify the elements of total cycle time; concepts of cycle time reduction and working with  more...

E-Com Sourcing ...participants will learn the basic concepts of e-business; how to assess different e-business offerings; apply e-business initiatives to improve supply chain management; and learn to develop an e-business strategy. We will discuss how e-business initiatives can achieve both the buyer s and seller s objectives. The benefits in terms of hard and soft cost savings will be highlighted along with  more...

Establishing and Maintaining Relationships In this 1-day program, participants will learn expectations for personal and team relationships; understand methods for diagnosing and evaluating others; be able to assess current relationships and apply a model for improvement; and use methods to pick the right strategy for ongoing relationship-building.  more...

Essentials of Contracts ...overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types of purchase agreements and the roles and responsibilities of the buyer, legal staff, and purchasing  more...

Federal Acquisition CCG provides services to Fortune 500 companies and to Federal and State Government agencies in the management of procurement and contracting activities. These services comprise strategy development, training and professional development, metric management, Contract and Contract modification administration, and the quality improvement of the procurement and contracting system. We offer expertise  more...

Federal Appropriations This 1-day program provides participants with an understanding of the federal appropriations process. Key elements of appropriations law and the impact of appropriations law on contracting offices will be discussed. The budget, authorization, and appropriations processes will be covered, as well as availability of appropriations, obligations, and how appropriations affect contracting.  more...

Financial Analysis ...asons to accomplish an effective cost and price analysis. Participants will learn how to recognize, evaluate and negotiate elements of suppliers' costs and prices; and, develop skills to evaluate the financial viability and capability of potential or current suppliers. Information will be provided on how to investigate price trends and the impact of industry/market developments. Ratio analysis  more...

Fundamentals of Overhead ...participants will learn the types of overhead, regulatory requirements for managing overhead, roles and responsibilities, ways to calculate overhead and methodologies for effectively managing overhead. We will cover what overhead is and why it is important; types of indirect rates; selected elements of costs; establishing indirect cost rates; performing an analysis of indirect cost and indirect  more...

Guiding, Directing and Motivating Others This 2-day course is geared toward managers and supervisors. Participants will learn about employee expectations; understand and apply various ways to work with people on the job; how to deal with employees fairly; and, how to guide and direct others. Participants will learn how to change behaviors to create a people-oriented environment.  more...

Improving Communication in Procurement ...participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their communication skills. Specific  more...

Intermediate Negotiations ...participants will gain a better understanding of the negotiation process and negotiating tactics and styles. Participants will learn to develop basic negotiating skills in one-on-one and team negotiations. Topics covered include the negotiating environment; importance of planning; choosing a negotiation model that works; and establishing agendas and control plans. To ensure learning, an  more...

Involving Suppliers in Quality and Cost Objectives ...participants will learn how to involve suppliers in continuously monitoring and evaluating cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead-time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase. This program will highlight a process improvement model  more...

Managing Contracts With The Government ...vernment contract. As a result of attending this program, participants will be able to describe how organizations develop and manage project plans; understand the power of aligning resources to projects; understand the elements of an effective project plan; be able to discuss status of contactor's project/program plans. Areas to be covered include transitioning from the marketing phase; project  more...

Managing Suppliers This 1-day program provides an understanding of the steps of the entire purchasing cycle. Participants will learn to develop accurate and complete specifications and RFQs; employ the company's purchasing policies and procedures so that more effective purchases are made; select the best suppliers to perform work for and provide services to the company; and more effectively and efficiently manage  more...

Marketing to the Federal Government This 1-day program focuses on how companies organize for marketing and sales; how sales opportunities are evaluated; and the various bidding and proposal strategies. Areas covered include defining the market, product or service; the marketing plan; marketing to the government and developing the marketing plan for a specific government opportunity; keys to effective government marketing; optimizing  more...

Mastering the Supply Management Tools Special tools must be utilized to effectively complete the tasks of supply management, including cost and price analysis, market analysis, supplier financial analysis, and process improvement. This program will focus on providing the skills necessary to perform the work required to ensure that supply management activities are accomplished in a timely and sufficient manner. Upon completion of the  more...

Negotiations This 1-day program will provide the basic approaches to negotiations by buyers and sellers of goods and services. A six-step negotiation process will be described. The value of negotiation planning and preparation will be covered, and participants will plan for both one-on-one and team negotiations. Feedback on negotiating styles and tactics will also be provided.  more...

New Product Purchasing Buying new products is substantially different from buying purchase parts. Participants will be trained in how to support the engineering and manufacturing functions. The program will define the key roles and responsibilities of the New Product buyer and will demonstrate the work of the buyer in light of the new product introduction cycle.  more...

Priority Setting in Procurement In this 1/2 day seminar, participants will learn how to effectively establish and track priorities. They will undertake a simulation of purchasing activity to demonstrate the concepts. The basic goals and objectives of the business will be taken into consideration. Buyers will be able to establish more definite daily plans to complete targeted goals in support of the division's objectives.  more...

Procurement and the Law, Contracts, and Ethics ...egal and ethical issues surrounding procurement and gives participants an opportunity to assess how their contracts and their actions impact your company and its bottom line. Contracts are the basis for our relationships with vendors. Their enforceability depends on the laws that govern them and the terms we use. Understand the laws of agency, find out what happens if you leave key terms out of  more...

Procurement Team Training ...participants will gain an understanding of how effective team work will help achieve strategic acquisition objectives; learn roles and responsibilities of team members; and have an opportunity to assess their own team and conflict management styles. Participants will learn the key elements to developing high performance teams; team goal and purpose setting; and how to improve team participation  more...

Purchasing Law ...participants processes and techniques to ensure that their company and its suppliers reach mutually acceptable terms. They will learn to understand the aspects and application of the Uniform Commercial Code to organization purchases; and the legal responsibilities of the organization and its suppliers. The dynamics of contract administration and the legal aspects of problems encountered will be  more...

Subcontract Administration This program discusses the essential aspects of subcontract administration and supplier management. Participants will learn to identify risks and work with suppliers to reduce and retire project risks, be able to better manage the change order process, and understand and apply various techniques to track and manage supplier cost, quality, and schedule performance.  more...

Teaming in Acquisition This program will demonstrate the value of the teamwork in acquisition today, citing numerous examples of effective teams in best-in-class companies. The process to develop, maintain, and improve high performance teams will be highlighted. Participants will receive feedback on their tendencies to emphasize team activities and the team process overall. Joint team objectives will be developed and  more...

Train-the-Trainer This 2-day program covers trainer techniques and requirements; provides detailed notes to potential instructors on how to manage a training program; describes the management techniques for instructors to keep programs running smoothly. Topics covered include qualifications and skills for trainers; the 25 common mistakes in training; role of the trainer; teaching adults; preparing for the program;  more...

Value Analysis This 1-day program provides an overview of the opportunities found when using value analysis techniques. These opportunities pertain to both products and services and require cross-functional company involvement and supplier cooperation. The techniques can also be applied to improve supply chain processes and internal processes. Participants will use a proven tool and apply the tool to a case  more...

Warehousing and Materials/Inventory Management ...participants will learn how to measure and evaluate warehouse operation performance to improve warehouse efficiency and personnel productivity. Topics include customer service, warehouse operational requirements; inventory management; warehouse transactions; receiving procedures; materials handling and storage; warehouse efficiency and layout; performance measurement; routine decision-making in  more...

Written Communications in Purchasing ...nciples behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self-assessment tool, will be used to provide feedback to participants on their communication skills. Specific  more...

Oracle University -Siebel Essentials 8.0 Training Schedule ...onality, and configuration. Through hands-on labs, course participants learn about Siebel application navigation, data manipulation and queries. Students also learn the fundamental architectural concepts and structures of Siebel CRM applications, including data access control, data exchange mechanisms, work process, and business logic automation capabilities. Understanding Siebel CRM  more...

Siebel CRM 80 Essentials ...onality, and configuration. Through hands-on labs, course participants learn about Siebel application navigation, data manipulation and queries. Students also learn the fundamental architectural concepts and structures of Siebel CRM applications, including data access control, data exchange mechanisms, work process, and business logic automation capabilities. Understanding Siebel CRM  more...

Implementation Case Study Siebel 80 ...ailed case scenario involving a fictional company, course participants install the Siebel software, use Siebel Tools to create a custom Siebel application that meets a defined set of business requirements, perform an initial data load for the customized application, and implement the required business process automation. Students form teams and use the background information provided for the  more...

Siebel CRM Guidelines and Case Study for Business Analysts ...participants who attended Siebel Fundamentals for Business Analysts to practice the exploration skills they learned in a real-world case study implementation. This course provides participants with an implementation methodology that guides them through each stage of the project. Please note that completion of both courses is required for Siebel Business Analyst Certification. This course  more...

Philippine Seminars - Stress for Success Workshop UNDERSTAND AND MANAGE THE STRESS IN YOUR LIFE Stress is a universal and naturally occurring phenomenon in humans. Recent epidemiological research indicates marked increases in stress-related diseases as a result of life styles saturated with excessive stress and chronic tension. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are  more...

Train the Trainers Achieve Organizational Excellence; Equip Learning Leaders Today Expectations about training practices and solutions have changed dramatically in the past few years. Organizations regularly redefine the terms success and performance to meet evolving client and employee expectations. At the same time, the number of training options for transferring learning has mushroomed so that e-learning,  more...

Proactive Project Management Although projects are temporary in nature, they do have a definite beginning and end. Since this feature makes them distinct from the normal ongoing work of a business, special management skills are required. With project teams becoming an increasingly important part of the modern organization, proactive management of each phase of a project is critical to success in the workplace. Crisis  more...

Effective Communication Getting Your Message Across ...ommunication efforts. This program is designed to help participants understand the impact of their own communications and learn new skills and concepts aimed at improving the match between message sender and message receiver. Note: We usually hold this workshop in Metro Manila, Philippines. However, feel free to contact us. You may reach us through +6329204323632. We have been to many  more...

Productive Groups Groups convene to generate ideas, to give support, to solve problems, and to make decisions. All too often, however, groups can be inefficient and ineffective as they go about these tasks. What a waste of human resources! This program teaches group skills in an enjoyable yet powerful way. The program assumes that individual participants come from groups that are committed to their goals. The  more...

Resilience At Work ...At Work is an experiential training program that enables participants to master the competencies of professional resilience, even during times of tremendous external change. Participants learn to assess their own individual resilience by looking at the components that support or detract from resilience using the SUPPORT model. Working from a platform of resilience, participants learn  more...

Powerful Presentations Training Seminar ...ghly participatory and personalized workshop of its kind. Participants have up to two instructors to help them learn and practice fundamental and advanced presentation skills. Presentations are digitially recorded and each student presentations is followed by personalized one-on-one feedback from a senior instructor to guarantee progress and eliminate distracting behaviors. On-Site  more...

Developing Emotional Intelligence ...st about what you know but how you come across to others. Participants will learn how to maximize their skills to stay in charge of emotions, build positive relations, & grow resilience even in the face of change. Emotional intelligence is the number one predictor of professional success and personal excellence. Fortunately, our emotional intelligence is not static; it can be developed through  more...

Building Team Success ...ccess is a dynamic training program that moves individual participants to powerful self discoveries about how they work within teams. And then entire teams discover how they can work more effectively as a cohesive unit and with other teams. This highly interactive program uses experiential learning to help employees at all levels remove old personal barriers and uncover and develop previously  more...

Management Essentials Management Essentials is a practical management training seminar that teaches new and developing managers essential skills required by their role. The focus is on day to day skills that managers need to motivate staff, delegate tasks, supervise teams. Participants in this workshop will appreciate a blended approach to learning that includes instruction, examples, group discussion and more.  more...

The Leadership Edge ...participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times. This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using the principles of R. E. S. P. E. C. T., leaders will discover how becoming more proficient at  more...

Situational Frontline Leadership ...fic. Actively listen. Give feedback. Enhance self-esteem. Participants practice and use these skills. In real time. With their direct reports. Situational Frontline Leadership can be implemented in your organization through a two-day or three-day classroom experience. Each contains the core content of the program of how to have partnering conversations at each development level with the  more...

Thriving In Times of Change ...tial training workshop for professional teams. It enables participants to master the competencies of workplace resilience to see how resilience impacts team dynamics in the midst of rapid change. Participants explore the dynamics of team resilience from relationships to solution-finding to corporate culture, utilizing components of the S. U. P. P. O. R. T. model of Resilience. Support stands  more...

Coaching Skills For Managers Coaching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive program delivers powerful tools for leaders and managers at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills. Participants will also discover more about  more...

Using OCIPs and CCIPs Increase your project efficiency and profitability - learn the intricacies of OCIPs and CCIPs. Increasingly, owners and contractors are turning to OCIPs and CCIPs to insure some or all parties to a construction project. Whether you're the sponsor of a program or an enrolled party in someone else's program, this seminar will help you navigate the complexities of contract language, bid credits,  more...

Collaboration in the Classroom: Implementing Effective Co-Teaching Arrangements ... the components of effective co-teaching and will provide participants with numerous strategies for ensuring their success. Educators who plan to co-teach need to know how to co-plan, co-instruct and co-assess. By participating in this teleconference, you will learn the essential criteria for doing each of these productively. This workshop is a necessity for any administrators, general  more...

The Manufacturing Deduction: What Is It and Who Qualifies? ...ovides a technical overview of the Section 199 deduction. Participants will review the various requirements of Section 199, as well as fact patterns/examples illustrating these requirements. Attendees will be able to understand the requirements for calculating the Section 199 deduction, including qualified production activities, domestic production gross receipts, the allocation of costs of  more...

Launch into PM - Completely Updated for PMBOK Version 4 ...e days of project management training designed to provide participants with the critical aspects of the project management discipline while preparing them for Project Management Professional (PMP ®) or Certified Associate in Project Management (CAPM ®) certification. As a result, participants receive both practical, hands on training on how to make projects succeed AND exposure to  more...

Software Requirements Definition and Management The Challenge Since 1994, the Standish Group CHAOS Study has reported that inadequate requirements are a major contributor to IT project failure. This revelation has driven significant work in the areas of requirements engineering, with the result that requirements definition tools and techniques today are better than ever. However, requirements remain an issue in IT projects. There is still a  more...

Leadership Skills for the Project Professional ...p skills of the project/ program management practitioner. Participants examine the different roles of manager and leader and consider the relative merits each role in the project or program environment. Because the program/ project manager serves as the primary liaison between organizational leadership (i. e., upper management) and the project team, he/ she must possess and employ the soft  more...

Leading People to Embrace Change ...ady, able and willing to embrace it. The instructor leads participants through a series of exercises, each of which contributes to an understanding of how to develop and execute an Organizational Adoption Plan. Participants leave with concrete, actionable plans that they can use to build on existing support, identify and manage potential trouble-spots, build and execute a marketing campaign,  more...

Intermediate Java and OO Development Using Rational Application Developer (RAD) ...ore advanced topics in Java and OO programming to provide participants with a strong grounding in using Java in a sophisticated and productive manner. This course goes well beyond the basics of Java and OO programming and covers important topics such as composition, inheritance, polymorphism, interfaces and exceptions, which are all key to creating well-structured OO systems using Java.  more...

Intermediate Java and OO Development ...ore advanced topics in Java and OO programming to provide participants with a strong grounding in using Java in a sophisticated and productive manner. This course goes well beyond the basics of Java and OO programming and covers important topics such as composition, inheritance, polymorphism, interfaces and exceptions, which are all key to creating well-structured OO systems using Java.  more...

SAP IS Oil Gas ...e. A pilot project will be given, which will take the participants through successive stages of a project life cycle. Participants should understand the project requirement., Analysis, Business Blue Printing, Gap Analysis, FRICE (Forms, Reports, Interfaces, Conversions, Enhancements) analysis, Testing and finally Business Transaction. You can get a complete list of other SAP classes at  more...

SAP FSCM (financial Supply Chain Management) Hands on training on SAP Financial Supply Chain Management (SAP FSCM) and the SAP approach for developing this solution. Participants get clear understanding of Cash and Liquidity Management, Dispute and Collection Management. You can get a complete list of other SAP classes at http://www.wintrac.com/courses/coursesSAP.asp  more...

SAP Quality Management (QM) This course builds on the knowledge SAP Quality Management module. It is intended to provide course participants with a greater understanding of all QM processes, their customizing and implementing solutions. Classes are tailored for giving you the business and functional knowledge for SAP Quality Management module. You can get a complete list of other SAP classes at  more...

SAP Plant Maintenance PM This course builds the knowledge in SAP Plant Maintenance Module. It is intended to provide course participants with a greater understanding of all PM processes, their customizing and implementing solutions. Classes are tailored for giving you the business and functional knowledge for SAP Plant Maintenance. You can get a complete list of other SAP classes at  more...

SAP Sales Distribution (SD) ...and Distribution module. It is intended to provide course participants with a greater understanding of all SD processes, their customizing and implementing solutions. Classes are tailored for giving you the business and functional knowledge for SAP Sales and Distribution module and its integration with MM and FI modules. At the same time, the course outline is designed to prepare you for  more...

SAP Material Management ( MM) ...erial Management module. It is intended to provide course participants with a greater understanding of all MM processes, their customizing and implementing solutions. Classes are tailored for giving you the business and functional knowledge for SAP Material Management module. At the same time, the course outline is designed to prepare you for certification in MM. You can get a complete list of  more...

Production Overview ... Production module. The goal of this course is to provide participants with an understanding of the production functionality, including - functionality, terminology, overall flow, process, master data, documents, and integration. This course provides an overview of discrete, repetitive, and process manufacturing. The intent is to prepare the participants for additional levels of training and  more...

Production Configuration ...tion configuration. The goal of this course is to provide participants with an understanding of the configuration of the production module including - the organizational structure, master data configuration, and document type configuration. The intent of this course is to prepare the project team for Blueprinting, functional and technical spec writing activities. Participants should walk away  more...

Materials Management - Purchasing Configuration ...sing configuration. The goal of this course is to provide participants with an understanding of the configuration of key components of the materials management/ purchasing sub-module, including the Org Structure, Account Groups, Partners, Texts, Pricing, Document Types, and Item Categories.. The intent is to prepare the participants for Blueprinting, Functional and Technical writing activities.  more...

Materials Management - Purchasing Overview ...sing functionality. The goal of this course is to provide participants with an understanding of the materials management/ purchasing sub-module, including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to prepare the participants for additional levels of training and for Blueprinting activities. Participants should walk away from this  more...

Materials Management - Inventory Management Configuration .../ IM configuration. The goal of this course is to provide participants with an understanding of the configuration of the materials management module, specifically to Inventory Management including - the organizational structure, material types, item categories, schedule line categories and movement types, movement type configuration, and valuation classes/ account determination. The intent is  more...

Materials Management - Inventory Management Overview .../ IM functionality. The goal of this course is to provide participants with an understanding of the materials management module, specifically to Inventory Management including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to prepare the project team for additional levels of training and for Blueprinting activities. Participants  more...

SAP Supply Chain Management Overview ...rehouse Management. The goal of this course is to provide participants with a solid understanding of Supply Chain Management in SAP including terminology, processes, functionality, and integration. The intent is to prepare the participants for additional levels of training. Participants should walk away from this class with an understanding of the SD, MM, and PP modules of SAP. You can get a  more...

SAP Enterprise Resource Planning Course ...re SAP functionality. The goal of this course is to teach participants SAP basic, SAP Netweaver, Human Capital Management, Procurement, Product Lifecycle Management, Manufacturing Execution, Inventory Management, Warehouse Management, Sales Order Management, Enterprise Asset Management, Customer Service, Program Management, Financial Accounting, Managerial Accounting, Business Intelligence, and  more...

Intermediate Java and OO Development ...ore advanced topics in Java and OO programming to provide participants with a strong grounding in using Java in a sophisticated and productive manner. This course goes well beyond the basics of Java and OO programming and covers important topics such as composition, inheritance, polymorphism, interfaces and exceptions, which are all key to creating well-structured OO systems using Java.  more...

Business Architecture and Process Management This course teaches the basics of Business Architecture as a business management and project practice. It instructs how to apply business consulting and transformational business process engineering practices focusing on how to generate business value and capability through the adoption of standards and modeling methodologies. We have found many companies are struggling with transformational  more...

WebSphere Application Server V6 Overview for Managers This course provides an overview of IBM WebSphere Application Server v6 and is intended for managers with teams working on different areas of WebSphere Application Server. This course clears the air on the application server's functionality and its different features. Having understood the key features of the product and its capabilities, participants will be better able to allocate resources in  more...

WebSphere Application Server v7.0 Overview for Managers This course provides an overview of IBM WebSphere Application Server v7. 0 and is intended for managers with teams working on different areas of WebSphere Application Server. This course clears the air on the application server's functionality and its different features. Having understood the key features of the product and its capabilities, participants will be better able to allocate resources  more...

Introduction to Java Security Patterns This course will utilize instructor-led discussions, lab exercises and case studies to illustrate the security patterns for building Java applications. This course will focus on: role of security patterns, strategies and best practices, Secure UP, risk analysis, trade-off analysis (TOA), security patterns catalog, Web-tier patterns, Business-tier patterns, Web services patterns and identity  more...

ITIL CAPABILITY COURSE PLANNING PROTECTION AND OPTIMIZATION PPO Would you buy a product or service that did not include some type of warranty? Have you noticed that if the manufacturer/ reseller/ service provider doesna ™t explicitly set the expectations, then you will form them for yourself. It is the same with the customers of your IT services. Either IT clearly sets the expectations, or end-users will develop them on their own. During the  more...

ITIL CAPABILITY COURSE RELEASE CONTROL AND VALIDATION RCV In today's dynamic business climate, service outages cause real bottom line impact to the business. Mature ITIL RCV - Release, Control and Validation - processes are critical in enabling IT organizations to smoothly transition new and changed services into production, helping to ensure stability for IT and the Business. This RCV course provides the best practice knowledge required to build, test  more...

ITIL CAPABILITY COURSE SERVICE OFFERINGS AND AGREEMENTS SOA The primary goal of IT Service Management (ITSM) is to deliver quality IT services that enable desired business outcomes. To do this, service providers perform a precarious balancing act. They must build and maintain customer relationships, manage demand and patterns of business activities and align internal and external suppliers, all while maintaining fiscal responsibility and making sound IT  more...

ITIL@ LIFECYCLE COURSE CONTINUAL SERVICE IMPROVEMENT (CSI) The old adage "If you are not moving forward, you are moving backwards,a sums up the need for organizations to continually improve service quality, operational efficiency and business continuity. Based on the Continual Service Improvement (CSI) publication within the ITIL core library, this course focuses on the strategies, concepts and techniques for planning, implementing and optimizing a  more...

ITIL@ LIFECYCLE COURSE - SERVICE DESIGN Service Design brings the output of Service Strategy to life by designing new or changed services that satisfy business objectives and are secure, resilient and reliable. Based on the Service Design publication of the ITIL library, this course focuses on the planning, implementing and optimizing of Service Design processes, plans, policies and standards that ultimately will be used to transition  more...

ITIL@ MANAGING ACROSS THE LIFECYCLE (MALC) COURSE While implementing individual ITIL processes may net some immediate gain, it is the integration of all of the service lifecycle stages that delivers true value. Based on all five (5) publications of the ITIL V3 core library, Our MALC class focuses on the planning, implementation and optimization of a cohesive, well-managed and sustainable Service Management program. Topics include business,  more...

ITIL@ LIFECYCLE COURSE - SERVICE TRANSITION The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL core library, this course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. Embedded into  more...

ITIL@ LIFECYCLE COURSE - SERVICE STRATEGY Service Strategy is the axis upon which the other stages of the IT Lifecycle are based. It is in this stage that the high-level strategic value of each service is considered and weighed against other existing and proposed services. Based on the Service Strategy publication of the ITIL V3 core library, this course focuses on designing, developing, and implementing service management, not only as an  more...

Guide to Project Portfolio Management Implementation ...r win for your enterprise. This advanced course shows participants how to improve and formalize PPM in their organization. After reviewing the fundamentals of effective PPM, participants evaluate current PPM practice, find ways to make significant improvements and determine the steps needed to reach a higher level of PPM maturity. The end result is that participants are much more likely to  more...

Advanced and Applied Project Management Advanced and Applied Project Management is a three-day, instructor-led, simulation-based class designed for experienced project management practitioners who wish to apply and enhance their fundamental project/ program management skills. The course re-establishes essential project management processes through hands on application of skills using both a course case study and a computer-based project  more...

Create Opportunity in Your Project NOW ...s that are there, and what we can do to turn that around. Participants learn how numerous factors, including current project management practice and even the language we use to describe risk, actually prevent us from seeing Opportunity. Then attendees learn what they can do to make all this change. They are presented with a revised Risk Model with a novel view of the origin of Threat and  more...

Project Management for the Business Manager ...best practices that are effective in any project setting. Participants learn how to structure a project, establish and manage scope, create an effective schedule, identify and manage risks, control costs and more. The format is truly multimodal, with a mixture of exercises, group discussions and lecture. Whether new to Project Management or building on existing skills, participants will return  more...

The Core of Project Management Scope, Time, Cost and Delivery The Challenge It takes more than abstract knowledge to be successful at the actual work at hand: managing projects. That means we need Project Management training that does more than just focus on passing an exam. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. When we leave the course we want to feel as though we can  more...

Essential Project Skills for Teams ...an use during any project. Project management topics help participants understand how they can better assist the project manager in planning and controlling the project. Participants also gain insights into important people skills such as conflict management, delegation, effective communication and even management of stakeholder expectations. Participants are led through a series of exercises,  more...

Project Management for Teams The Challenge The project team is the engine that makes the project move. Every team gathers requirements, designs and builds the product and executes delivery to the customer. But truly effective teams do much more. They fine tune estimates to ensure that project budget and schedule are realistic. They help the customer to define quality and then build that quality into the product. They are  more...

Foundation in Project Management The Challenge It takes more than abstract knowledge to be successful at the actual work at hand: managing projects. That means we need Project Management training that does more than just focus on passing an exam. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. When we leave the course we want to feel as though we can  more...

Project Management for Technical Professionals The Challenge All too often Project Management training focuses only on passing an exam. Unfortunately, this kind of PM training does not necessarily provide what is needed for the actual work at hand: managing projects. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. When we leave the course we want to feel as though we  more...

Project Management Fundamentals (project managment) The Challenge Project Management training can be all about passing an exam, but that does not necessarily help with the actual work at hand: managing projects. What we need is PM training that focuses on those concepts, tools and techniques that actually help us to get the job done. Where can we find such training? The Solution Project Management Fundamentals provides two days of practical,  more...

Overview of Project Management ...n fundamental project management concepts and techniques. Participants are taught standard vocabulary and then shown how projects are designed, executed and controlled. They learn about scope definition and management, status reporting, risk management, cost control, communication techniques and much more. The format includes a mixture of short exercises, group discussions and lecture. You can  more...

Project Management Overview for Managers ...best practices that are effective in any project setting. Participants are shown how to structure a project, establish and manage scope, create an effective schedule, identify and manage risks, control costs, manage to the triple constraint and more. The format includes a mixture of group discussions, exercises and lecture. Whether new to Project Management or building on existing skills,  more...

Implementing Practical Project Portfolio Management ...ation. After reviewing the fundamentals of effective PPM, participants evaluate current PPM practice, design a more effective PPM practice, and determine the steps needed to reach a higher level of PPM maturity. The ratio of exercise to lecture is very high with the result that participants actually begin the work of redesigning PPM in their environment. Implementing Practical Project Portfolio  more...

Executives Guide to Project Portfolio Management ...PM is a business process of some complexity and with many participants. It is essential that we define it well so that only the highest value projects are funded and every project is given what it needs to succeed. This course explains the PPM process, level sets expectations and provides opportunity for the management team to develop many of the processes and governance structures they need  more...

Essentials of Project Portfolio Management ...PM is a business process of some complexity and with many participants. This1 day course explains what PPM is and provides examples of the processes and governance structures the management team needs for its successful implementation. This course explains how to optimize PPM, e. g. the steps that are necessary to ensure that only the highest value projects receive funding. Participants discuss  more...

Project Portfolio Management What Every Executive Must Know ...It is a business process of some complexity and with many participants. Your organization relies on PPM to select and oversee the projects that execute business strategy. But are you doing this effectively? Are you funding the right projects at the right time? Do your projects deliver the business value you need and expect? If not, it is likely that your organization is not getting the most out  more...

Solaris Fundamentals The course provides a thorough grounding in the Solaris Unix Operating System through comprehensive hands-on exercises and labs. Upon completion of this course participants are ready to work confidently in the Solaris Environment. This course is a pre-requisite for the Solaris Advanced Course. You can get a complete list of other Solaris classes at  more...

Solaris 10 Upgrade for Experienced System Administrators The course provides a thorough grounding in the Solaris Unix Operating System through comprehensive handson exercises and labs. Upon completion of this course participants are ready to work confidently in the Solaris Environment. You can get a complete list of other Solaris classes at http://www.wintrac.com/courses/coursesSolaris1.asp  more...

Oracle9i Database Performance Tuning This course presents techniques for finding performance or configuration problems within the Oracle database and solving those problems. Manual techniques as well as those employing the specialty Packs within Oracle Enterprise Manager are considered. Workshop exercises allow participants the opportunity to examine the internal operation of an Oracle instance, isolate problems, test possible  more...

Oracle9i ODS Reports Sophisticated graphical reports are possible with Oracle9i ODS Reports. This product is one of the most complex yet powerful graphical reporting tools available. With sufficient training, even some of the most complex reporting requirements can be satisfied using this tool. This course is presented in an intensive workshop format where participants absorb the complex topics of object hierarchies,  more...

Oracle9i DS Designer Systems Analysis & Modeling ...d models is now possible with Oracle Designer technology. Participants will be equipped with the skills necessary to develop, maintain and certify process models, function models and data models along with their supporting structures. A complete, functional system will be developed over the course of the week-long seminar allowing participants to see first hand the productivity gains achieved  more...

Oracle9i DS Designer Database Generation This intensive seminar demonstrates how sophisticated Oracle Designer models may be used to generate complete modules for client/ server applications. Participants will walk through the numerous options for the Server Generator. Complex topics of forward and reverse engineering, reconciliation, use of templates and many others are considered. You can get a complete list of other Oracle classes at  more...

Oracle Enterprise Manager 10g Grid Control ...e Oracle Database and Operating System. During this class participants learn the Oracle Enterprise Manager architecture, setup the console, use a variety of integrated applications, learn about reports, implement job- and event-based system management. This enables participants to administer and monitor the Oracle platform from a single, integrated, GUI, and easy-to-use console. Standalone,  more...

Oracle 10g Designer Database Generation This intensive seminar demonstrates how sophisticated Oracle Designer models may be used to generate complete modules for client/ server applications. Participants will walk through the numerous options for the Server Generator. Complex topics of forward and reverse engineering, reconciliation, use of templates and many others are considered. You can get a complete list of other Oracle classes  more...

Oracle 10g Designer Systems Analysis Modeling ...veloped over the course of the week-long seminar allowing participants to see first hand the productivity gains achieved with the tool. All the supporting tools and utilities are also considered, including the navigators, setting preferences and fine-tuning models. Once the models have been developed participants will learn how rapid prototypes can be generated using the Design Wizards. You  more...

Oracle Reports 10g - Build Reports ...k will be presented in an intensive workshop format where participants absorb the complex topics of object hierarchies, frame hierarchies, field-level control of report output and many other subjects. Sophisticated graphical reports are possible with Oracle10g ODS Reports. This product is one of the most complex yet powerful graphical reporting tools available. With sufficient training,  more...

Application Debugging Workshop ...participants will acquire the ability to locate the source of an abend, examine the operands involved and determine corrective action. They will also be exposed to some of the debugging tools available with the CICS product. The dumps used during the exercises have all been created by programs written with COBOL/ MVS. You can get a complete list of other Mainframe classes at  more...

CICS-TS Web server implementation ...ages of each option. There will be exercises allowing the participants to try different options available in this system. Although this course will contain some administration/ implementation guidance, it is mostly directed at senior application programmers responsible for designing and implementing WEB applications that will interface with CICS You can get a complete list of other Mainframe  more...

Introduction to Java Security Patterns This course will utilize instructor-led discussions, lab exercises and case studies to illustrate the security patterns for building Java applications. This course will focus on: role of security patterns, strategies and best practices, Secure UP, risk analysis, trade-off analysis (TOA), security patterns catalog, Web-tier patterns, Business-tier patterns, Web services patterns and identity  more...

Oracle Designer Data Modeling Oracle9i DS Designer ...sic structures and common models are also given to assist participants in rapidly completing a data model. Traditional modeling techniques as well as newer object-oriented modeling principles are presented providing state-of-the-art modeling skills to attendees. This course may be presented using the modeling syntax of Oracle Designer or independent of any specific modeling tool. This course is  more...

Computer Hacking Forensic Investigator ...participants the necessary skills to identify an intruder's footprints and to properly gather the necessary evidence to prosecute. Many of today's top tools of the forensic trade will be taught during this course, including software, hardware and specialized techniques. The need for businesses to become more efficient and integrated with one another, as well as the home user, has given way to a  more...

Recruitment Interviewing Workshop ...participants through the recruitment life cycle, from defining skill profiles to making a job offer. It demonstrates how to screen resumes, how to use effective interviewing techniques and how to assess candidates. It also discusses legal constraints. The workshop develops skills in individual and team activities and provides opportunities to refine interviewing skills in role-play exercises.  more...

Cultural Competency ...tial components in order to be productive. In this course participants will identify the components of cultural competencies in the workplace. They will work together to create a cultural competency profile including personal goals to empower individuals to practice acceptance within their environment. Participants will leave this course with more understanding of others cultures and  more...

Creative Problem Solving ...participants will learn how to integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the  more...

Civility in the Workplace ...d the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. You can get a complete list of other Leadership  more...

Oracle Data Warehouse( DW) Design, Administration and Performance After presenting entity relationship (ER) and dimensional modelling (DM) as competing alternatives, the presentation will focus on the use of DM techniques when developing and implementing a very large data warehouse. Using real-world business scenarios, SALES, for example, the instructor will coach the participants from logical through physical design of a data warehouse involving at least five  more...

XML and Web Services This course provides a brief introduction to the concepts of Service Oriented Architecture before discussing XML and Web Services. XML forms one of the key underlying technologies for enabling web services. You will learn the essentials of data interoperability using XML and well-formed XML documents. This course discusses XML Schemas in sufficient details that are used to define the valid  more...

R12 Oracle Payables Management Fundamentals ...participants learn how to set up and use Oracle Payables to manage the accounts payable process. They learn how to create and manage suppliers and supplier bank accounts, process individual and recurring invoices, match invoices to purchase orders or receipts, use multiple distribution methods, and process various types of payments. Other topics included in the course cover how Payables  more...

R12 Oracle Purchasing Fundamentals ...participants learn how to set up and use R12 Oracle Purchasing to managing the purchasing process. They learn how to create and manage items, suppliers, requisitions, purchase orders, request for quotations, quotations, and receipts. They also learn how to apply document security, routing and approval methods, as well as how to automate the order creation process You can get a complete list of  more...

Meeting Skills for Leaders, Third Edition In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. MEETING SKILLS FOR LEADERS (formerly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics  more...

Project Managers Toolkit ...actical intensive two-day workshop is designed to provide participants with enhanced knowledge, tools and skills for managing projects. Designed for maximizing productivity through the use of Microsoft Project, Word and Excel applications, this workshop uses a case study to demonstrate the effective management of a project. Students will leave the workshop with a series of custom-built  more...

Investment Appraisal This course is intended for managers who are having to justify capital expenditures and need to know something of the methodologies and theory behind justifying major pieces of expenditure. The course is a two day event which involves participants working on processes and procedures that result in successful investment appraisal through the use of group and individual activities, exercises, formal  more...

Customer Care for IT Telephone Support Staff ...participants to better understand the hidden messages and language that customers use; to understand how to identify and handle telephone types. It will provide them with questioning techniques and improve their listening skills so that they will be better able to deal with customer complaints. It will give them a deeper understanding of how to deliver real quality customer service and how to  more...

Facilitation Skills for IT Staff ...ing skills involved in facilitation to enable the meeting participants come to an appropriate conclusion. This is particularly so where end-users and IT people are meeting to discuss major projects. The course involves participants working on processes and procedures that result in successful meeting facilitation through the use of group and individual activities, exercises, formal inputs etc.  more...

Recruitment and Interviewing Skills Successful managers and team leaders need the skills to find and recruit the best candidates for their team. The course is a two-day event which involves participants working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs, etc. You can get a complete list of other Professional  more...

Management of change Individuals are suspicious of change since it inevitably involves different actions and practices than those which they are currently familiar with and used to. Change is a 'black box' that needs to be unlocked with care! The course is a two day event which involves participants working on their own specific change events and creating plans and procedures which will help smooth their change  more...

Train the Trainer Professional trainers produce professional results. This 3-day course will provide participants with a solid foundation of skills and knowledge of process of learning, the role of the individual trainer and issues of importance when working with groups. You can get a complete list of other Professional Development classes at  more...

ITIL Foundations Certification - IT Service Management Best Practice Framework(itil) ...ting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and reduce long-term costs. Participants learn in an interactive dialogue-based setting from seasoned process consultants who have gained years of experience through numerous service  more...

IBM Tivoli Infrastructure and Framework V411 Workshop ...oring the IBM Tivoli Management Framework. It teaches the participants the fundamentals of Framework which is the core component of the Tivoli Infrastructure. Terminology, concepts and administrative functions used by Framework are fully covered. The participants get the Framework hands-on experience through numerous lab exercises You can get a complete list of other IBM Tivoli Systems  more...

IBM Tivoli Storage Manager( ITSM) V 52 Basics This five day course is intended for System Administrators who will be installing and tailoring the IBM Tivoli Storage Manager solution for their data management strategy. It teaches the participants the fundamentals of ITSM , the terminology, concepts and administrative functions used by ITSM for enterprise data management. The participants get the ITSM hands-on experience through numerous lab  more...

IBM Tivoli Storage Manager (ITSM )V 52 Disaster Recovery Manager Training This two day workshop is intended for System Administrators responsible for ITSM 5. 2 Disaster Recovery Manager set up and implementation. This class focuses on the setup and use of the ITSM Disaster Recovery Manager to provide automated preparation of a disaster recovery plan.. The participants get the ITSM Disaster Recovery hands-on experience through numerous lab exercises. You can get a  more...

Computer Hacking Forensic Investigator v3 ...participants the necessary skills to identify an intruder's footprints and to properly gather the necessary evidence to prosecute. Many of today's top tools of the forensic trade will be taught during this course, including software, hardware and specialized techniques. The need for businesses to become more efficient and integrated with one another, as well as the home user, has given way to a  more...

CWNA AND CWSP COMBINATION In todaya ™s network environment the implementation of wireless technologies is a serious undertaking. Improper planning can lead to an inadequate return on investment. Insufficient understanding of the security implications of wireless can lead to catastrophic results. This course enables an individual to plan, select, and implement the appropriate wireless hardware and deploy the correct  more...

What Customers Really Want - and How to Help Your People Deliver It ...rienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the doa ™s and dona  more...

What Customers Really Want - and How to Help Your People Deliver It ...rienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the doa ™s and dona  more...

MAKING PROJECTS WORK ...eed to achieve consistent project success through people. Participants will acquire advanced interpersonal skills and learn consensus-building techniques that help provide clarity and garner commitment from team members, customers and management. These influential skills are instilled in participants through real-world scenarios, which continually reinforce the skills, techniques and concepts  more...

MICROSOFT PROJECT 2003 This introductory workshop helps project managers and team leaders master the basic features and functionality of Microsoft Project 2003, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are encouraged  more...

MICROSOFT PROJECT 2007 This introductory workshop helps project managers and team leaders master the basic features and functionality of Microsoft Project 2007, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are encouraged  more...

FAST START IN PROJECT MANAGEMENT ...participants a solid foundation in the concepts, tools, and techniques of formal project management. While introductory in nature, this course is extremely comprehensive, covering the five key process groups and 38 core competencies associated with effective and efficient project management practice. Participants not only acquire technique-based proficiencies, but also explore and practice  more...

Managing Change Within the IT Organization This interactive workshop describes techniques for facilitating the change process. It helps to modify long-standing IT (information technology) organizational paradigms, examines types of change, and allows participants to explore the behaviors and feelings of those experiencing change. Role-playing activities assist participants in becoming agents for change. You can get a complete list of  more...

Interviewing Skills for IT Professionals This interactive workshop provides an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and follow-up. It also provides role-playing exercises that enable participants to apply and refine their interviewing skills. NOTE: This course does not cover recruitment interviewing. You can get a complete list of other Professional Soft Skills  more...

Customer Care Workshop In a highly competitive marketplace, customer care is the key to a companya ™s success. This workshop describes effective customer service techniques and provides opportunities for participants to apply and refine them through role plays and exercises. You can get a complete list of other Professional Soft Skills Workshops classes at  more...

Creative Problem Solving ...participants will learn how to integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the  more...

HIPAA Awareness- Privacy and Confidentiality This interactive course is designed to provide employees in the health care and related industries with a basic understanding of what HIPAA is and how it will impact the way they work. It meets the HIPAA regulation for general awareness training for all employees in the areas of privacy and confidentiality. Participants explore typical workplace activities and actions, assessing whether they  more...

HIPAA Awareness- Security This interactive course is designed to provide employees in the health care and related industries with the general data-security-related awareness training as mandated by HIPAA for all employees who electronically maintain or transmit health information. Participants explore typical workplace activities and actions, assessing whether they are appropriate under the new HIPAA guidelines. You  more...