Online Participants eLearning - Training Resources

Strategic Planning and Management This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management. In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making. This course  more...

21st Century Assertiveness and the Art of Persuasion 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the  more...

21st Century Professional Networking ...d practices in today`s global communications environment. Participants will network with each other utilizing practices and prescriptions for networking success. From grass roots communications to technology based networking, this course will examine the catalysts to successful networking practices. Participants will network via e-mail, discussion threads, online chats and where feasibile by  more...

The Internet - Applying the Basics to your Business ...ng out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search engines, where did the Internet originate, what are keywords, etc. Module 2. Simple Techniques for Searching In this module,  more...

Social and Emotional Learning This course covers the meaning of emotional intelligence and the importance of social and emotional skills in teaching and parenting. This course is for teachers and parents and anyone involved in helping young people with their learning. The course covers the basics of Social and Emotional Learning- what it is; why it is important in schools and in the home today. It also provides information  more...

Starting A Business?: How To Develop An Effective Business Plan You will learn how to develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a  more...

Stack Sampling Methods 1-5 US-EPA Methods 1-5 are sampling methods developed for sampling of particulate emissions from stationary sources such as power plants and other industrial facilities. These methods appear in title 40, part 60 of the Code of Federal Regulations (referred to as 40 CFR 60). This course serves as an introduction to the methods and provides a basic understanding of the concepts, equipment, procedures  more...

Shipping Infectious Substances (IATA and DOT) ...s specified in 49 CFR 172 Subpart H, including testing of participants. This course does not cover driver training as required for each hazmat employee who will operate a motor vehicle. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day access period to the course with further extensions up to 6 months if  more...

Shipping with Dry Ice ...egulations and 49 CFR 172 Subpart H, including testing of participants. While it`s not required, you might find it helpful to follow along with a current copy of the IATA Dangerous Goods Regulations (and we highly recommend having a copy of the DGR handy if you ship any dangerous goods by air). Who Should Take This Course Anyone who prepares shipments that include dry ice (or, more correctly,  more...

Sales Through Service Skills ...participants with a process and the communication skills to identify, meet and beat their customers expectations. It will help them through the sales through service process: first contact, explore customer needs, match the needs, close the deal and take the extra step. It will also help to analyze what the customer wants and needs by combining active listening and effective  more...

RCRA and DOT Refresher ...s specified in 49 CFR 172 Subpart H, including testing of participants.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. This is a unique DOT-RCRA hybrid "refresher" course. The course includes  more...

Market Leadership in an E-Commerce Age ...eir understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the mechanisms and processes of this information e-commerce environment that surrounds us and integrates itself  more...

Legal Nurse Consulting Certificate Program ...hours of self-paced study. Upon completion of the course, participants will be awarded the Certificate in Legal Nurse Consulting. This course is designed to be self-paced. An authoritative text is used and communication with the course instructor is by email, telephone, fax, and/or US postal mail. Participants can utilize all of any one of these vehicles to communicate with the instructor.  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...ing the progress you expect. Classes are limited to eight participants at a time - that means that you get the attention you need to meet your goal of communicating in Spanish. There are many options available:Scheduled group classes We all know that learning is more effective when it takes place in a group. Interacting in a group helps to motivate and brings out the personal best in each  more...

Just Write! Keeping a Journal ...ording your life. This course provides opportunities for participants to grow through regular journal writing. Identify and develop your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques  more...

Information Technology Infrastructure Library (ITIL) ...ganizations, the IT and non-IT savvy, and aims to provide participants with raised awareness and understanding of the ITIL best practice framework and its application. Give your resume or business the edge with ITIL awareness and understanding! The following processes and functions will be covered in this course: IT Service Support IT Service Delivery Service Desk Service Level Management  more...

IATA Dangerous Goods ...egulations and 49 CFR 172 Subpart H, including testing of participants. This course does not cover the more detailed requirements for the shipment of radioactive materials under the IATA regulations. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each  more...

Front Desk Agent- Instructor Led ...Participants are guided through the historical context, terminology, telephone techniques, room reservations, check-in and check-out procedures, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will  more...

DOT Hazardous Materials Transportation ...s specified in 49 CFR 172 Subpart H, including testing of participants. This course does not cover driver training as required for each hazmat employee who will operate a motor vehicle. Who Should Take This Course: Hazardous materials (hazmat) training now applies to any individual who; * Loads, unloads, or handles hazardous materials; * Marks, labels, or otherwise prepares containers, drums,  more...

E-mail Gems ...e junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen savvy as they create electronic messages readers view not as junk but as gems. Welcome to E-mail Gems Do e-mail messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen savvy as they create electronic messages readers view not  more...

Comprehensive Online Instructor Certificate Program ...logy, copyright, graphics, Web development and much more. Participants must take all of the Section I courses: Introduction to Online Teaching, Blackboard Basics, Intensive Course Development, Copyright Issues, and Course Quality Assessment. Participants must choose at least one of the Section 2 courses: Intro to Graphic Design, Intro to Web Development, or Intro to Captivate. Except for the  more...

Coaching For Performance ...participants develop a structured approach to coaching. It helps them to recognize good coaching opportunities and plan successful coaching programs. It helps them to prepare and carry out productive coaching sessions and adjust their coaching style to suit the person and the situation. This course can be completed as quickly as you care to. Student is given 90 day access. Coaching For  more...

Comprehensive Leadership Training ... or may be expected to play. At the end of the course the participants will be knowledgeable enough to confidently face the task of leading people in their teams and organizations.The text book prescribed for the course is: ?Leadership, Theory and Practice? Third Edition by Peter G. Northouse, Published by Sage Publications, Inc. ISBN 076192566X.The course consists of six sessions, each session  more...

Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) Comprehensive 10 week Visual Basic 6.0 workshop. Learn from a PRO! In designing several applications using Visual Basic 6.0, this course will demonstrate the versatility of VB to help facilitate most projects related to Windows development, as well as, to help in personal programming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...related to the RoboHelp community will be supplied to all participants. EDUCATIONAL DISCOUNT INFORMATION When you sign up for this class, you become eligible to purchase RoboHelp (Full Version) for only $499 (regularly priced at $899) plus shipping charges. If you are registering through an accredited College, University, Community College or Technical College you will be required to provide an  more...

7 Steps to A Lot More Sales ...ales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases in sales and profits of 25%-100% or more in as little as 60-90 days without spending more money on traditional advertising! The course has proven to create sales and  more...

Complaints And Angry Customers Complaints And Angry Customers The Complaints and Angry Customers course helps sales and service providers understand how to approach the more difficult and challenging situations they?ll encounter. It provides participants with a 6 step method for handling complaints, communication strategies for staying in control and for soothing feelings that are running high. And it equips participants with  more...

Elements of a 360-Degree Performance Review ...ts of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review process could result in misspent  more...

Facilitative Fundamentals Tools and Techniques You're heading into a room full of people coming at a problem from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to  more...

Participating Effectively in a Business Meeting ...ngs can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made through group discussion and with reasonable speed, and activities are focused on desired results. Good meetings help generate enthusiasm for a project, build skills for future projects, and provide participants with techniques that may benefit them in their future careers. As a  more...

Effectively Communicating in Teams ...ely on the participation, input, and opinions of all team participants. Learning to speak up and encouraging others to open up are important to a team's communication. Giving and receiving feedback gracefully is another critical part of communicating with team members. Without effective feedback, little will be accomplished. Effective team communication skills don't just happen. In this course,  more...

Training for Business Results ...s training investments. While most organizations evaluate participants' reactions to training, they rarely measure the effect of that training on job performance behaviors and organizational objectives. Many companies understand that evaluation and assessments should be linked to organizational objectives, competency profiles, and intellectual capital development. But forward-looking  more...

Oracle SQL PL SQL Using Procedure Builder Curriculum ...l support professionals. Prior to taking this curriculum, participants should be able to use a graphical user interface (GUI) and should be familiar with data processing concepts and techniques. Some prior knowledge of programming languages would be an advantage. This curriculum will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ... diagnosing and resolving problems with NetWare networks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. In addition, the learner should have taken the first two parts of the series (82731 and 82732).  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ... diagnosing and resolving problems with NetWare networks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. In addition, the learner should have taken the first part of the series (82731). Content  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ... diagnosing and resolving problems with NetWare networks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ... diagnosing and resolving problems with NetWare networks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA  more...

Oracle9i Database Admin Manage Storage Structures ...gies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo space, temporary segments, and indexes. Learn To • Identify the types of segments in the storage hierarchy. • Identify the benefits, working, and  more...

Oracle9i Database Admin Create a Database ...istration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain databases. The course also covers the new features of Oracle9i, such as Oracle Managed Files and Undo tablespaces, and the new  more...

Oracle9i Database Admin Manage an Instance ...ocedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic performance views and initialization parameters  more...

Oracle9i SQL DML and DDL ...tements supported by Oracle9i. This course introduces the participants to various objects in a database. The participants learn to create, update, and delete the database objects. The participants also learn to add rows, update, and delete existing rows from a table. The course also explains the use of external tables and how to create the external tables. Learn To: o Identify the data  more...

IBM DB2 Universal Database V6 1--App Development ...+, Java, or equivalent programming language. In addition, participants should have taken the first part in this series, IBM DB2 UDB V6.1 Fundamentals (course13431) prior to taking this course. When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Application Development exam 511. T otal Learning Time  more...

IBM DB2 Universal Database V6 1--App Development ...+, Java, or equivalent programming language. In addition, participants should have taken the first part in this series, IBM DB2 UDB V6.1 Fundamentals (course13431) prior to taking this course. When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Application Development exam 511. T otal Learning Time  more...

IBM DB2 Universal Database V6 1--Administration ...al database administrator role and function. In addition, participants should have taken the first part of this series, IBM DB2 UDB V6.1 Fundamentals (course 13431). When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Database Administration exam 510. T otal Learning Time 6 - 8 Hour(s) Course  more...

IBM DB2 Universal Database V6 1--Administration ...al database administrator role and function. In addition, participants should have taken the first part of this series, IBM DB2 UDB V6.1 Fundamentals (course 13431). When coupled with appropriate on-the-job experience, this course will help prepare students for the IBM Certified Solutions Expert Certification Database Administration exam 510. T otal Learning Time 6 - 8 Hour(s) Course  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Network Address Translation (NAT) Duration: 1 - 2 Hour(s) Identify the information  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Network Address Translation (NAT) Duration: 1 - 2 Hour(s) Identify the information  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Certificate Services Duration: 2 - 3 Hour(s) Identify the advantages of Windows  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Certificate Services Duration: 2 - 3 Hour(s) Identify the advantages of Windows  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Protocols Duration: 2 - 3 Hour(s) Match Windows 2000 network  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Protocols Duration: 2 - 3 Hour(s) Match Windows 2000 network  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Remote Access Duration: 3 - 4 Hour(s) Match the types of remote access connection media  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Remote Access Duration: 3 - 4 Hour(s) Match the types of remote access connection media  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Networking Services: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...esponsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Networking Services: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first seven courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows Network Security: An Overview Duration: 2 - 3 Hour(s) Identify the network security features of Windows  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first seven courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows Network Security: An Overview Duration: 2 - 3 Hour(s) Identify the network security features of Windows  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first six courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Application Sharing Duration: 1 - 2 Hour(s) Share a folder over the network by using the Create Shared Folder  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first six courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Application Sharing Duration: 1 - 2 Hour(s) Share a folder over the network by using the Create Shared Folder  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Duration: 1 - 2 Hour(s) Match the administrative strategies for a Windows 2000 network with  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Duration: 1 - 2 Hour(s) Match the administrative strategies for a Windows 2000 network with  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Networks Duration: 2 - 3 Hour(s) Match the features of TCP/IP with the tasks accomplished by them in  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Networks Duration: 2 - 3 Hour(s) Match the features of TCP/IP with the tasks accomplished by them in  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Workstation: Configuring and Managing Duration: 3 - 4 Hour(s) Match the tabbed pages in the Regional Options  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Workstation: Configuring and Managing Duration: 3 - 4 Hour(s) Match the tabbed pages in the Regional Options  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Optimizing Windows 2000 Performance Duration: 3 - 4 Hour(s) Match System Monitor counters with the information  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Optimizing Windows 2000 Performance Duration: 3 - 4 Hour(s) Match System Monitor counters with the information  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Hardware and Operating System Settings Duration: 2 - 3 Hour(s) Install non-Plug and Play hardware by using Add/Remove  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Hardware and Operating System Settings Duration: 2 - 3 Hour(s) Install non-Plug and Play hardware by using Add/Remove  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000: An Introduction Duration: 2 - 3 Hour(s) Select a Windows 2000 operating system for a specified situation. Identify the hardware requirements  more...

Windows 2000 Installation Config Admin --Part 1 Installation ...tion tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000: An Introduction Duration: 2 - 3 Hour(s) Select a Windows 2000 operating system for a specified situation. Identify the hardware requirements  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...igning a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and Windows 2000 multicast support. Participants will also learn how to implement and  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...igning a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and Windows 2000 multicast support. Participants will also learn how to implement and  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...igning a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...igning a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...igning a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...igning a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network infrastructure strategy to implement TCP/IP, DHCP and name resolution services on a network and a multiprotocol strategy using the protocols IPX/SPX and SNA. L earn To: Develop a TCP/IP implementation  more...

Oracle Designer 6i First Class Design Generation ...lopers; Data Administrators, and Database Administrators. Participants should have taken the first part in this series Oracle Designer 6i: First Class Analysis (course 61414). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 6 to 8 hours  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...n Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection  more...

Oracle8i Network Administration Net8 Architecture Strategy ...n Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...is the second course in a two part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to recover from the loss of a  more...

Oracle8i Backup and Recovery Strategies Backups ...es and processes in the Oracle architecture. In addition, participants learn to manage archive processing and maintain a recovery catalog. This course also identifies the concepts associated with performing physical backups with or without Recovery Manager (RMAN). L earn To: Identify the features of the Oracle backup and recovery architecture. Manage database archiving. Maintain a  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...nce Tuning series. This interactive course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...ssues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including tablespace usage and guidelines. L earn To: Identify  more...

Oracle8i Performance Tuning Architecture Strategy ...nce Tuning series. This interactive course will introduce participants to tools and techniques used to improve the performance of the Oracle8i server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will overview the operating system tuning issues. L earn To:  more...

Oracle8i Database Admin Manage Security ...gies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Understand the concept of resource limits and how to set them. Manage system and  more...

Oracle8i Database Admin Manage Data Storage ...gies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables.  more...

Oracle8i Database Admin Manage Storage Structures ...gies and procedures provided in Oracle8i. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify the database storage structures and their relationships. Manage rollback segments. Manage temporary  more...

Oracle8i Database Admin Create Databases ...gies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary views. Identify the data dictionary  more...

Oracle8i Database Admin Manage an Instance ...gies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To: Identify Oracle architectural components. Use the Oracle Enterprise Manager (OEM) interface. Manage  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...ure, use, and support TCP/IP on Microsoft Windows NT 4.0. Participants should have taken Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Implementing IP Routing Duration: 1.5 - 2 Hour(s) Identify the process of IP routing. Identify  more...

Lotus Domino R5 System Admin Part 7 Security Planning Implementation ...s who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first six courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domino Security Duration: 1.5 - 2 Hour(s) Match each member of the  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ...s who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Setting Up Internet Mail in Domino R5 Duration: 2 - 3 Hour(s)  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing ...s who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Notes to Notes Mail Routing Duration: 1 - 2 Hour(s) Identify the  more...

Lotus Domino R5 System Admin Part 4 User Setup Configuration ...s who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: User Registration: Preparation Duration: 2 - 3 Hour(s) Identify the  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ...s who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Setting Up Domino Servers Duration: 3 - 4 Hour(s) Install the first  more...

Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies ...s who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Replication Duration: 3 - 4 Hour(s) Identify the definition of  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...ady familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...dy familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...dy familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420) and Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a printer, an application and a  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ... is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the additional architectural  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...soft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Configure Windows NT server for interoperability with a NetWare server. Install and configure Remote Access Service (RAS) on a Windows NT Server and manage RAS.  more...

Windows NT Server 4 0 Installation Configuration- Part 1 ...soft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Install and configure a Windows NT Server. Configure and Manage Hard Disks, Printers and Windows NT Server for Client Computers. Install and configure Internet  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...soft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed networking Components. Identify the registry structure,  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...soft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Analyze and optimize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network. Identify the network traffic generated in various  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...soft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Analyze network traffic in a Microsoft Windows NT environment. Be introduced to Microsoft Network Monitor, a Windows NT network traffic data capturing and analyzing  more...

Windows NT Server 4 0 Analysis and Optimization ...soft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Identify the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization. Create a measurement baseline by  more...

Windows NT Server 4 0 Implementing Directory Services ...ft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. L earn To: Implement Directory Services using Windows NT Server 4.0. Establish and manage trust relationships between domains. Select the most suitable Directory Services structure for a  more...

Wndows NT Server 4 0 Enterprise Curriculum ...ver 4.0 based enterprise environment. This series enables participants to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment. At the completion of this series, you will be able to: implement Directory Services using Windows NT Server 4.0; establish and manage trust relationships; select the most suitable Directory Services  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...ady familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...dy familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...ady familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...ady familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420) and Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a printer, an application and a  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ... is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the additional architectural  more...

Windows NT 4 0 Core Technologies Support - Part 4 ... Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0 (courses 71401 and 71402) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet  more...

Windows NT 4 0 Core Technologies Support - Part 3 ... Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0 (courses 71401 and 70402) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1:  more...

Windows NT 4 0 Core Technologies Support - Part 2 ... Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0 (courses 71401 and 71402) and the first course in this series. T otal Learning Time 6 - 7 Hour(s) Course Contents Unit 1: Managing File  more...

Windows NT 4 0 Core Technologies Support - Part 1 ... Systems Engineer or Certified Product Specialist status. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), and Administering Microsoft Windows NT 4.0 (courses 71401 and 71402). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ...s who are responsible for Domino server and Notes client. Participants should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Planning a Domino Rollout Duration: 3 - 4 Hour(s) Match Domino terms with their definitions. Form the correct hierarchical  more...

Lotus Domino R5 Development Part 9 Web Site Design ...signers with little or no exposure to Lotus Notes/Domino. Participants should have completed the first eight courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domino Web Site Creating and URL Mapping Duration: 1 - 2 Hour(s) Identify the considerations for building a Web site. Set up a Domino Web server by using Domino Administrator. Set up  more...

Lotus Domino R5 Development Part 8 Application Architecture ...signers with little or no exposure to Lotus Notes/Domino. Participants should have completed the first seven courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domino Architecture and Performance Duration: 3 - 4 Hour(s) Identify the component of Domino application architecture that will perform a specific function. Identify the tasks that can  more...

Lotus Domino R5 Development Part 7 Developing Applications for the Notes R5 ...signers with little or no exposure to Lotus Notes/Domino. Participants should have completed the first six courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Application Development: Form Layout Duration: 3 - 4 Hour(s) Identify the uses of application development for the Notes R5 client. Specify the native OS style setting for a field in a  more...

Access 2000 Expert User ...participants the knowledge to use the advanced features of Microsoft Access 2000. At the completion of this course, students will learn how to create and refine queries; create, modify and enhance the forms in the Design view; create, modify and enhance reports; and secure and enhance the performance of an Access 2000 database. L earn To: Create and refine queries. Create, modify  more...

Access 2000 Proficient User ...o use the intermediate features of Microsoft Access 2000. Participants should have completed Microsoft Windows 98 Fundamentals (Course 71011) or have equivalent knowledge and Microsoft Access 2000 Fundamentals (Course 72050). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Access 2000 Tables Duration: 1 - 2 Hour(s) Create a relationship between two tables.  more...

Access 2000 Fundamentals ...se the fundamental capabilities of Microsoft Access 2000. Participants will learn to identify the basic features of Access 2000; create and maintain tables; and work with Access 2000 data. L earn To: Identify the concepts related to databases and the features of Access 2000. Create and maintain tables and table data. Locate and manipulate data. C ontent Emphasis  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...s, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT printing process.  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...rs, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT printing process.  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...s, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a domain. Match the various  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...rs, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a domain. Match the various  more...

Windows NT 4 0 User Fundamentals ...ore the features of Microsoft Windows NT 4.0 Workstation. Participants should have taken Introduction to PC's and Application Software (Course 12994). T otal Learning Time 4 Hour(s) Course Contents Unit 1: Using the Desktop Duration: 1.5 Hour(s) Identify the features associated with Windows NT 4.0 Workstation. Log into Windows NT 4.0 Workstation. Change your password.  more...

Oracle Reports R6 Control Reports ... Designer/Developers and Technical Support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL and SQL*Plus: Basic SELECT Statements (course 61111); Oracle SQL and SQL*Plus: DML and DDL (course 61112); Oracle PL/SQL: Basics (course 60113); Oracle PL/SQL: Procedures, Functions and Packages (course 60114); and Oracle PL/SQL: Database Programming  more...

Oracle Reports R6 Enhance Reports ... Designer/Developers and Technical Support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL and SQL*Plus: Basic SELECT Statements (course 61111); Oracle SQL and SQL*Plus: DML and DDL (course 61112); Oracle PL/SQL: Basics (course 60113); Oracle PL/SQL: Procedures, Functions and Packages (course 60114); and Oracle PL/SQL: Database Programming  more...

Oracle Reports R6 Report Fundamentals ... report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Oracle Reports Release 6. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Identify the features and components of Report Builder. Identify standard report  more...

Oracle Form Builder R6 Including Reusable Oracle Components ...designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database Programming (60131). In  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database Programming (60131). In  more...

Oracle Form Builder R6 Project Builder and Menu Modules ...designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database Programming (60131). In  more...

Oracle Form Builder R6 Writing and Debugging Code ...designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database Programming (60131). In  more...

Oracle Form Builder R6 Enhancing the User Interface ...designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database Programming (60131). In  more...

Oracle Form Builder R6 Forms Fundamentals ...designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval Techniques (61111); Oracle SQL: DML and DDL (61112); Oracle PL/SQL: Basics (60113); Oracle PL/SQL: Procedures, Functions and Packages (60114); and, Oracle PL/SQL: Database Programming (60131).  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...le8 Performance Tuning series. This course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...ssues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including tablespace usage and guidelines. L earn To: Identify  more...

Oracle8 Performance Tuning Strategies and Techniques ...le8 Performance Tuning series. This course will introduce participants to tools and techniques used to improve the performance of the Oracle8 server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will overview the operating system tuning issues. L earn To:  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection  more...

Oracle8 Network Administration Net8 Architecture Configuration ...on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...is the second course in a two-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to recover from the loss of a  more...

Oracle8 Backup and Recovery - Strategies and Backups ...the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will be presented with the  more...

Oracle8 Database Administration - Manage Security ...egies and procedures provided in Oracle8. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Manage system and object privileges. Control the administration of privileges in  more...

Oracle8 Database Administration - Manage Data ...egies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Create and manage tables.  more...

Oracle8 Database Administration - Manage Storage Structures ...egies and procedures provided in Oracle8. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify how storage structure components work. Manage rollback segments. Manage temporary segments.  more...

Oracle8 Database Administration - Create Databases ...egies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database. Create the data dictionary view. Use the data dictionary view to  more...

Oracle8 Database Administration - Manage an Instance ...egies and procedures provided in Oracle8. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To: Identify Oracle architectural components. Use the Server Manager line mode and the Oracle  more...

Oracle Report Builder Controlling Reports ...sed on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report template. Modify template regions Register a predefined template. Add an image  more...

Oracle Report Builder Enhancing Reports ...Data and Layout Model. In addition, this course will help participants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the Data Model. Understand the Layout Model layers. Enhance a report by modifying the layout in the Layout Model editor. Understand the contents of a file at runtime. Control the pagination of the contents and  more...

Oracle Report Builder Report Fundamentals ... report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Developer/2000 Release 2. L earn To: Identify the features and components of Report Builder. Identify standard report design styles. Invoke Report Builder. Identify the destinations for a  more...

Oracle Form Builder Including Reusable Oracle Components ...on Oracle Developer/2000 Release 2. This course will help participants learn how to implement methods to use data sources, and to integrate charts, reports and timers in Forms. In addition, reusing components, objects and code will be taught. Finally, Form Builder's new features will be covered. L earn To: Implement the methods to use additional data sources on which to base data  more...

Oracle Form Builder Handling Multiple Object Relationships ...on Oracle Developer/2000 Release 2. This course will help participants to learn about Key triggers, write applications that respond to mouse events, manage windows and canvases, and use Object Navigator. In addition, users will work with multiple form applications, record groups, and list items. L earn To: Identify the rules, types, and functions of Key triggers. Write an  more...

Oracle Form Builder Managing Module Types ...acle Developer/2000 Release 2. This course will introduce participants to Project Builder and teach them how to create and manage a menu module. In addition, users will learn how to customize and implement menu security. L earn To: Identify the benefits and terminology of Project Builder. Create a project. Establish dependencies. Deliver a project. Create a menu module  more...

Oracle Form Builder Writing and Debugging Code ...on Oracle Developer/2000 Release 2. This course will help participants learn to create and control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered. L earn To: Identify the descriptions of the communication formats used by Form Builder. Write codes to detect errors,  more...

Oracle Form Builder Enhancing the User Interface ...sed on Oracle Developer/2000 Release 2. This course helps participants learn how to create input and non-input items, and support text items with Lists of Values (LOVs) and editors. Additionally, users will learn to create triggers and add functionality to them. L earn To: Create input and non-input items. Create Lists of Values (LOVs) and Editors that are Form Builder objects to  more...

C Programming - Part 3 ...er applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of object-orientation. Students should either have knowledge equivalent to or have taken the C Programming series (courses 13201-13204) prior to taking this course.  more...

C Programming - Part 2 ...er applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of object-orientation. Students should either have knowledge equivalent to or have taken the C Programming series (courses 13201-13204) prior to taking this course.  more...

C Programming - Part 1 ...er applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of object-orientation. Students should either have knowledge equivalent to or have taken the C Programming series (courses 13201-13204) prior to taking this course.  more...

C Programming - Part 1 ...cts of C. In addition to learning about the history of C, participants will learn basic syntax, data types, flow control, and be introduced to functions. L earn To: Sequence the stages in the evolution of C. Identify data representation. Identify the different operators in C. Identify the different types of conditional statements. Identify the different types of iterative flow  more...

Lotus Notes R5 Managing and Sharing Information ...participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to design and manage forms and views; search domains, address books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage Web pages in Lotus Notes; and subscribe  more...

Lotus Notes R5 Managing and Sharing Information ...participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to design and manage forms and views; search domains, address books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage Web pages in Lotus Notes; and subscribe  more...

Lotus Notes R5 Calendaring and Scheduling ...participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes applications. L earn To: Display  more...

Lotus Notes R5 Calendaring and Scheduling ...participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes applications. L earn To: Display  more...

Lotus Notes R5 Messaging and Working Remotely ...participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive  more...

Lotus Notes R5 Messaging and Working Remotely ...participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive  more...

Lotus Notes R5 Collecting and Organizing Information ...participants with the fundamental skills to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and enhance documents using different  more...

Lotus Notes R5 Collecting and Organizing Information ...participants with the fundamental skills to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and enhance documents using different  more...

Working with SAP R 3 v4 x ...eeding training in use of the basic SAP system functions. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. The following course provides the education and training which will ensure most productive study of course 13181: 12749 SAP R/3 Fundamentals. T otal Learning Time 7 - 10 Hour(s) Course  more...

SAP R 3 v4 x FI Payments ... needing to acquire a user perspective of the SAP system. Participants should have knowledge and skills relating to their organization's financial processes, standards and procedures. Participants will need to have a basic knowledge of Windows or other graphical (GUI) interfaces, as well as basic skills in the use of R/3 system functions. The following courses provide the education which will  more...

SAP R 3 v4 x Invoice Verification ... needing to acquire a user perspective of the SAP system. Participants should have a good knowledge of their organization's working procedures and standards for accounting processes, materials and inventory management and invoice processing. Participants should be confident users of their PC technology, Windows (or other GUI environments in use at their location). Participant should also have  more...

SAP R 3 v4 x MM Inventory Management ...needing to acquire a user perspective of the SAP system. Participants should have knowledge and skills relating to their organization's financial processes, standards and procedures. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. The following courses provide the education which will ensure most  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ... needing to acquire a user perspective of the SAP system. Participants should have knowledge and skills relating to their organization's financial processes, standards, and procedures. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. The following courses provide the education which will ensure most  more...

PDM and SAP R 3 PDM Introduction ...from departments working with Product Data IT Management. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. The following courses provide the education which will ensure most productive study of course 13170: 12749, SAP R/3 Fundamentals and course 13181, Working with SAP R/3. The following courses are  more...

SAP R 3 System Management Advanced Administration CCMS ..., Administrators for R/3, and employees working with R/3. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. The following courses provide the education which will ensure most productive study of course 13167: 12749 SAP R/3 Fundamentals; 13181 Working with SAP R/3 and course 13166 SAP R/3 System  more...

SAP R 3 System Management System Administration ...s; Administrators for R/3 and employees working with R/3. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. The following courses provide the education which will ensure most productive study of course 13166: 12749 SAP R/3 Fundamentals and course 13181 Working with SAP R/3. T otal Learning Time  more...

SAP R 3 SD Sales and Shipment Processes ...ate to R/3 Business Consultants and Training Consultants. Participants should have completed the following courses: 12749 SAP R/3 Fundamentals; 13033 Working with SAP R/3 and 13135 SD Overview and Master Data. T otal Learning Time 6 Hour(s) Course Contents Unit 1: Order Processing Duration: 3 Hour(s) Sales support. Sales activities. Quotation. Sales orders. Outline  more...

SAP R 3 SD Overview and Master Data ...te for R/3 Business Consultants and Training Consultants. Participants should have completed the following courses: 13033 Working with SAP R/3 and 12749 R/3 Fundamentals. T otal Learning Time 6 Hour(s) Course Contents Unit 1: SD Fundamentals Duration: 3 Hour(s) Benefits and features of Sales and Distribution Processing. Integration of the SD module within the R/3 system.  more...

SAP R 3 v4 0 Investment Management - Overview ...fields of investment planning and investment controlling. Participants should have completed the following courses: - 13033 Working with SAP R/3 - 12857 Asset Accounting - 12861 CO/OPA Internal Orders T otal Learning Time 6 Hour(s) Course Contents Unit 1: Overview Duration: 1 Hour(s) Goals and tasks of investment management. Positioning within business management.  more...

SAP R 3 v3 0 Information Systems within FI ...omer Credit management; Accounts Payable; G/L Accounting. Participants should have completed the following courses: 13033: Working with SAP R/3; 12276: Accounts Payable/Accounts Receivable; 12277: FI General Ledger. T otal Learning Time 5 - 8 Hour(s) Course Contents Unit 1: Overview Duration: 2 Hour(s) Describe the purpose and architecture of R/3 information systems: the  more...

SAP R 3 v4 0 Profit Center Accounting ...processes and individuals responsible for Profit Centers. Participants should have completed the following courses: 12286 SD Order processing. 12280 Cost Center Accounting 1 12277 FI General Ledger 12276 FI Accounts Payable/Accounts Receivable 12279 FI Balance Sheet T otal Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Introduction Duration: 2  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...ning in the use of Retail Order Management functionality. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. Participants should have completed the following courses: 11712, Windows 3.1 Fundamentals 12749, SAP R/3 Fundamentals 13053, Retail: Organizational Structures and Master Data T otal  more...

Introduction to the Internet and World Wide Web ... Internet security concerns will be covered. In addition, participants will learn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches. L earn To: Identify the features of the Internet. Identify the features of the World Wide Web (WWW). Identify the business uses of the Internet and the intranet. Identify the options used to  more...

NetWare and Windows NT Integration - Part 3 ...l help certification candidates prepare for exam 050-644. Participants should have taken the first two parts of this series (courses 82505 and 82506) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: User Access in an Integrated Network Duration: 2 - 3 Hour(s) Install NDS for NT tools from a CD. Access a Windows NT tool by using NetWare  more...

NetWare and Windows NT Integration - Part 2 ...T Servers, and Windows NT domains with a NetWare Network. Participants should have taken the first part of this series (course 82505) prior to taking this course. This course series is an approved study guide based on Novell Course 555 that will help certification candidates prepare for exam 050-644. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Windows NT  more...

NDS Design and Implementation Part 2 ...work administrators and network designers or consultants. Participants should have taken the Novell NetWare 5 Administration series (courses 82301-05), Novell NetWare 5 Advanced Administration series (courses 82311-15), and the first part in this series (course 82501) prior to taking this course. This is an approved study guide that will help you prepare for certification exam 50-634 and is  more...

NDS Design and Implementation Part 1 ...work administrators and network designers or consultants. Participants should have taken the Novell NetWare 5 Administration series (courses 82301-05) and Novell NetWare 5 Advanced Administration series (courses 82311-15) prior to taking this course. This is an approved study guide that will help you prepare for certification exam 50-634 and is equivalent to Novell class 575. T otal  more...

NetWare 5 Advanced Administration - Part 5 ...the first three parts of this series (courses 82311-14). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to  more...

NetWare 5 Advanced Administration - Part 5 ... the first three parts of this series (courses 82311-14). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to Novell  more...

Exchange Server 5 5 Design Implementation - Part 6 ...s the final course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the processes and components of the Connector for Lotus Notes. Configure and manage Connector for Lotus cc:Mail. Identify the functionality of  more...

Exchange Server 5 5 Design Implementation - Part 5 ...s the fifth course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the POP3 and IMAP4 features and functionality. Identify the POP3 and IMAP4 authentication methods, configuration options and troubleshooting  more...

Exchange Server 5 5 Design Implementation - Part 4 ... the fourth course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the protocols used, the messages and security measures associated with Exchange Server and the Internet. Install and configure Internet Mail  more...

Exchange Server 5 5 Design Implementation - Part 3 ...s the third course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the functions and configure a Dynamic RAS connector. Identify selection and routing mechanisms used by the MTA to transfer a message across a  more...

Exchange Server 5 5 Design Implementation - Part 2 ... the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft Exchange organization.  more...

Exchange Server 5 5 Design Implementation - Part 1 ...s the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the features of shared-file messaging systems and client/server messaging systems. Identify the core and additional components of the Exchange  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...Server 5.5 in single-site and multiple-site environments. Participants should have completed Administering Microsoft Windows NT 4.0 (Course Series 71401 and 71402) and the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Managing Public Folders Duration: 1 - 2 Hour(s) Identify the features of the public folder  more...

Exchange Server 5 5 Concepts and Administration - Part 2 ...Server 5.5 in single-site and multiple-site environments. Participants should have completed Administering Microsoft Windows NT 4.0 (Course Series 71401 and 71402) and the first course in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Deploying Exchange Server Clients Duration: 1 - 2 Hour(s) Identify the tasks that can be performed by using Outlook.  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...Server 5.5 in single-site and multiple-site environments. Participants should have completed Administering Microsoft Windows NT 4.0 (Course Series 71401&71402). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exchange Server: Introduction Duration: 2 - 3 Hour(s) Identify the features of shared-file messaging systems. Identify the features of the client/server  more...

Frontpage 2000 Expert User ...s intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Importing and Modifying an Existing Web Duration: 2 - 3 Hour(s) Import an existing file and folder. Import an existing Web from a file and a URL. Modify HTML tags and  more...

Frontpage 2000 Expert User ...is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Importing and Modifying an Existing Web Duration: 2 - 3 Hour(s) Import an existing file and folder. Import an existing Web from a file and a URL. Modify HTML tags and  more...

Frontpage 2000 Proficient User ...s intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Introduction and Overview Duration: 1 - 2 Hour(s) Identify the features of the Internet. Identify the characteristics of a Web. Identify the purpose of the Web  more...

Frontpage 2000 Proficient User ...is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction and Overview Duration: 1 - 2 Hour(s) Identify the features of the Internet. Identify the characteristics of a Web. Identify the purpose of the Web server.  more...

Outlook 2000 Expert User ...res as well as the advanced capabilities of Outlook 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exploring Communication Options Duration: 1 - 2 Hour(s) Identify message-sending options for messages sent to others. Identify Rules Wizard options for managing incoming and  more...

Outlook 2000 Proficient User ...es, as well as the advanced capabilities of Outlook 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Arranging Meetings and Contacts Duration: 2 - 3 Hour(s) Plan a single meeting by inviting attendees and resources. Plan a recurring meeting by inviting attendees and  more...

Outlook 2000 Fundamentals ...e is intended for end users using Microsoft Outlook 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Outlook 2000 Basics Duration: 2 - 3 Hour(s) Identify the functions of Outlook 2000 components. Identify the process of message communication. Start and exit Outlook 2000.  more...

Internet Explorer 5 0 Fundamentals ...participants with the skills to use Microsoft Internet Explorer 5.0. At the completion of this course, students will learn how to search for Web pages; customize the display of Web pages; organize Web pages in the Favorites folder; save and print Web pages; identify the advanced features of IE 5.0; and use the basic features of Outlook Express. L earn To: Identify the characteristics  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...ses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series 72470-72474, Microsoft SQL Server 7.0: System Administration and course series 72475-72479, Microsoft SQL Server 7.0: Implementing a Database or have equivalent knowledge and have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1:  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...ses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series 72470-72474, Microsoft SQL Server 7.0: System Administration and course series 72475-72479, Microsoft SQL Server 7.0: Implementing a Database or have equivalent knowledge and have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1:  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...ses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series 72470-72474, Microsoft SQL Server 7.0: System Administration and course series 72475-72479, Microsoft SQL Server 7.0: Implementing a Database or have equivalent knowledge and have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1:  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...ses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series 72470-72474, Microsoft SQL Server 7.0: System Administration and course series 72475-72479, Microsoft SQL Server 7.0: Implementing a Database or have equivalent knowledge and have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: OLAP  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...ses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series 72470-72474, Microsoft SQL Server 7.0: System Administration and course series 72475-72479, Microsoft SQL Server 7.0: Implementing a Database or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Data Warehousing: Basic Concepts Duration: 2 - 3  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 3 ... applications using MFC library and Microsoft Visual C++. Participants should have completed the first seven courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Accessing Databases Duration: 3 - 4 Hour(s) Identify the features of SQL Server 7.0. Identify the features of physical database architecture components. Modify the  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 ... applications using MFC library and Microsoft Visual C++. Participants should have completed the first six courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Testing and Debugging Applications Duration: 2 - 3 Hour(s) Identify the elements of a test plan. Match the types of software testing with their uses. Identify the benefits of beta  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 1 ... applications using MFC library and Microsoft Visual C++. Participants should have completed the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Controls Duration: 1 - 2 Hour(s) Identify the features of an ActiveX control. Identify the advantages of creating ActiveX controls. Sequence the steps for creating an ActiveX  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 5 ... applications using MFC library and Microsoft Visual C++. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Accessing System Data Duration: 1 - 2 Hour(s) Match the MFC classes involved in Serialization with their features. Display data by using the CArchive class. Open an existing file by  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 4 ... applications using MFC library and Microsoft Visual C++. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Online User Assistance Duration: 1.5 - 2 Hour(s) Match the different types of help that you can provide in an MFC application with their purposes. Match the different help files in an  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 3 ... applications using MFC library and Microsoft Visual C++. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Extending Functionality Duration: 2 - 3 Hour(s) Create a new class by using the ClassWizard. Add a member variable to a control. Add a member function for a class. Add a message  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 2 ... applications using MFC library and Microsoft Visual C++. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Foundation Classes Duration: 1 - 2 Hour(s) Identify the features of MFC. Identify the benefits of MFC. Match the key classes in the MFC class library with their functions.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ...g desktop applications and accessing corporate databases. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Document Duration: 1 - 2 Hour(s) Identify the benefits of using ActiveX documents. Create a new ActiveX document project. Compile an ActiveX document. Convert a specified form  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ...g desktop applications and accessing corporate databases. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: MTS Transaction Services Duration: 2 - 3 Hour(s) Match the ACID properties of a Microsoft Transaction Server (MTS) transaction with their purpose. Identify the properties of a context  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...g desktop applications and accessing corporate databases. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server in Enterprise Solutions Duration: 3 - 4 Hour(s) Identify the features of SQL Server that make it suitable for an Enterprise Solution. Identify the Data Integrity type to  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...g desktop applications and accessing corporate databases. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Transaction Server (MTS) Duration: 2 - 3 Hour(s) Identify the features of MTS. Identify the system requirements for installing MTS on a computer. Identify the uses of constituents  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ...g desktop applications and accessing corporate databases. Participants should have completed Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 (Courses 72590 - 72594). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Enterprise Development Strategy Duration: 2 - 3 Hour(s) Identify the features of client/server architecture.  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 ...reate basic applications with Microsoft Visual Basic 6.0. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Optimizing Applications Duration: 2 - 3 Hour(s) Write code to save application settings to the Registry. Write code to retrieve application settings from the Registry. Add the VB  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 ...reate basic applications with Microsoft Visual Basic 6.0. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: COM Components: Client Side Duration: 2 - 3 Hour(s) Identify the steps involved in creating a client application. Set COM component availability. Set a reference to a COM component.  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3 ...reate basic applications with Microsoft Visual Basic 6.0. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Using ActiveX Data Objects (ADO) Duration: 3 - 4 Hour(s) Identify the characteristics of ADO. Identify the components of the ADO object model. Identify methods of handling data access  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 2 ...reate basic applications with Microsoft Visual Basic 6.0. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Class Modules Duration: 3 - 4 Hour(s) Identify the features of objects and components. Identify the advantages of using COM components. Identify the features of Distributed interNet  more...

Visual InterDev 6 0 Implementing Server Technologies ...enting Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first four courses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: MTS: An Overview Duration: 1.5 - 2 Hour(s) Identify the features of Microsoft Transaction Server (MTS). Identify the features of MTS components. Identify the constituents of the  more...

Visual InterDev 6 0 Implementing Server Technologies ...menting Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first four courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: MTS: An Overview Duration: 1.5 - 2 Hour(s) Identify the features of Microsoft Transaction Server (MTS). Identify the features of MTS components. Identify the constituents of the MTS  more...

Visual InterDev 6 0 Accessing Remote Data ...enting Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first three courses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: ActiveX Data Objects (ADO) Duration: 1 - 2 Hour(s) Identify the components of Universal Data Access. Match the Microsoft Data Access Components with their functions. Match the  more...

Visual InterDev 6 0 Accessing Remote Data ...menting Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first three courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Data Objects (ADO) Duration: 1 - 2 Hour(s) Identify the components of Universal Data Access. Match the Microsoft Data Access Components with their functions. Match the ActiveX  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...enting Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Active Server Pages (ASP) Duration: 1 - 2 Hour(s) Identify the features of Active Server Pages (ASP). Identify the features of ASP applications. Set up ASP services on a Web  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...menting Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Active Server Pages (ASP) Duration: 1 - 2 Hour(s) Identify the features of Active Server Pages (ASP). Identify the features of ASP applications. Set up ASP services on a Web server.  more...

Visual InterDev 6 0 Building Web Sites and Pages ...enting Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first course in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Visual InterDev - An Introduction Duration: 2 - 3 Hour(s) Match the key components of the Project Explorer window with their descriptions. Identify the uses of the different views in the  more...

Sales Skills The Fundamentals ...participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand people's decision-making  more...

Sales Skills Prospecting Addressing Needs ...participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the  more...

Sales Skills Overcoming Obstacles ...participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To Complete a  more...

NetWare 5 Administration - Part 2 ...tified Novell Engineer, CNE, Certification. In addition, participants should have taken the first part of the Novell NetWare 5 Administration series (course 82301). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Novell Distributed Print Services (NDPS) Duration: 3 - 4 Hour(s) Identify the characteristics of network printing that uses NDPS. Match the NDPS  more...

NetWare 5 Administration - Part 3 ...tified Novell Engineer, CNE, Certification. In addition, participants should have taken the first two parts of the Novell NetWare 5 Administration series (courses 82301-02). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Managing File System Security Duration: 2 - 3 Hour(s) Describe the various directory and file rights required to perform a specific  more...

NetWare 5 Administration - Part 4 ...tified Novell Engineer, CNE, Certification. In addition, participants should have taken the first three parts of the Novell NetWare 5 Administration series (courses 82301-03). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Z.E.N. Works: Distributing and Managing Applications Duration: 3 - 4 Hour(s) Identify the benefits of Z.E.N. works to manage  more...

NetWare 5 Administration - Part 5 ...tified Novell Engineer, CNE, Certification. In addition, participants should have taken the first four parts of the Novell NetWare 5 Administration series (courses 82301-04). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Managing Resources Duration: 3 - 4 Hour(s) Identify the benefits of Novell Directory Services (NDS) planning. Provide users with access  more...

NetWare 5 Advanced Administration - Part 1 ...istration series (82301-05) prior to taking this course. Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to  more...

NetWare 5 Advanced Administration - Part 2 ...course and the first part of this series (course 82311). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates prepare for exam 50-640 and is equivalent to  more...

NetWare 5 Advanced Administration - Part 3 ...ister a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. L earn To: Back up servers. Back up workstations. Install and configure Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. C  more...