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From Contacts Plus
Using Activities to Make Training Fun
Using Activities to Make Training Fun
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ve all been somewhere where the class clown is able to lighten the mood and
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From Sapphire Training & Consulting, LLC
Sharing the Vision
Some say being a visionary is being at the top of your career. The question is how do you take what is in your head and share it with others? How do you inspire people to do what you want them to do? This session will explore techniques on how you can share your vision of the future with others and get them to buy in.
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From WWP Training Ltd
Driving Change
Making change a positive and empowering experience
Change, by its very nature, can be unsettling. Whilst people are worrying about change, they are less productive and may even be feeling disenfranchised or hostile. However, change is one of the few things we can actually rely on happening! The good news is that change can be communicated as a positive experience. When its dynamics are
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From Spectrum Training Services
Not Today Thank You! Essential Sales Skills
Do you want to be known as a professional sales person and not just a person from sales? In just two days you will learn the skills that will make a significant difference to your sales figures and you will be able to apply them immediately.
You rarely persuade people to buy something because people persuade themselves
What will I gain from the course?
The professional sales
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From Cosensa Learning & Development Ltd
Advanced Selling Skills
...is course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business more quickly and with greater conviction.
Contents:
By the end of this course each delegate will be able to:
Explain the differences between marketing, selling and negotiation
Control the sales
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Ethical Selling Techniques
...s course each delegate will be able to:
Understand why people buy
Use a systematic approach for contacting and selling to customers
Set meaningful business and personal objectives for every sales call
Make worthwhile appointments on the phone
Design an agenda for meeting a potential customer for the first time
Recognise and respond to buying signals
Use simple, but effective,
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From Kawas Consulting SAL
Advanced Selling Skills




...sonal Selling
4- Time management for salespeople
5- Why People Buy?
6- The psychology of selling
7- Attitude vs. Aptitude
8- Self Concept
9- Self Employment
10- Fears of the unknown
11- McGregor Theory
12- Categories of Customers
13- Sell More: How to be First with Motivated Buyers?
14- Buying Modes
15- Buying Modes and Prices
16- The real value of timing
17- How to become
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From mindXCEL Consultancy
mindXCEL Sales

How do you get a customer to decide to "buy" from you or even just listen to you?
You need an edge - a reason that makes you more attractive to the customer than your competition. Some people sell themselves more effectively than others. They seem to know naturally how to influence and persuade. Yet, even those who have a natural talent for selling and persuasion are using, although perhaps
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From Last Minute Training
Maximize Revenues - Minimize Headaches - Sales Training Seminar

Maximize Revenues - Minimize Headaches
Selling is the lifeblood of any enterprise. But in business today most sales happen in spite of the salesperson not because of him/her.
Attention business owners, managers, supervisors, sales professionals: Consider the following:
Would you like to sell more stuff, more easily, more often?
Is competition today more fierce & cutthroat than in the past?
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Contact Center Manager Certification Training
* Learn and practice new concepts and techniques for dealing with people, tools, and operations more effectively in a management and leadership capacity.
* Broaden your understanding of the unique challenges of managing a contact centre most effectively in a customer service environment and learn new ways to bring about change despite resistance.
* Acquire access to unique tools and
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From FOSVA Training
Telephone Selling
Attitude management
First impressions
Dealing with gatekeepers
Know your company with confidence
Dealing with difficult people
Skills that sell
What makes people buy?
Probing questions
Hearing buying signals
Responsive selling
Objections, closing and making appointments
Target Audience
Sales professionals who are looking to boost sales, make appointments, close deals
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From Manufacturing Executive Institute
Project Management Fundamentals
A project is a temporary endeavor, having a defined beginning and a defined end, usually constrained by date, but can be by funding or deliverables. It is performed to meet unique goals and objectives, usually designed to bring about beneficial change or added value. The temporary nature of projects stands in contrast to ongoing business operations which are repetitive, permanent or semi-permanent
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From Multi-Media Publications Inc
The Agile Planning Game Rapid Estimating and Scheduling for High-Change Projects

So, you've heard about these new agile management techniques. You may even have attended a conference session or have read a book on it. It all sounds so simple... in theory. But how do you get started?
The #1 topic people ask about when learning agile is how to estimate and build schedules using these methods. Our project sponsors need to know how much a project will cost and how long it
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From Best@Selling
Master Selling Series
You will learn the key skills for selling: Persuasion, listening, and questioning. The format is interactive so you get the skills you need to immediately apply to your selling. The classes are over lunch in a 2 hour format which can be easily scheduled for busy sales professionals. The next program begins in January (the 23rd.)
1. The Secrets of Persuasion
Have you noticed how successful
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From Motivational Interviewing Training
Motivational Interviewing Preparing People for Change Theory and Skill Building Training Seminar -httpuserserolscomksciac



The next Motivational Interviewing Training Seminar will be held on March 19, 20 & 21, 2012 in New York City.
Complete details:
MOTIVATIONAL INTERVIEWING: Preparing People for Change:
A THEORY AND SKILL BUILDING TRAINING SEMINAR
DATES: March 19, 20 and 21, 2012
PLACE: Hotel Beacon, New York City
PRESENTER: Kathleen Sciacca, M. A.
FEE: $575. 00 prior to February 2, 2012. $675. 00 after
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From Eurika TRC
Facebook - Getting into the How Tos
There are over 500 million active users on Facebook - why? Because social interaction matters to people! People buy from people that they know like and trust. The quickest and easiest way to raise your credibility online is to make friends with people via Facebook
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E-Mails and Newsletters that get results
It has been said that you need to contact people 7 times before they buy from you but how do you do that without annoying them? Constant Contact is a fantastic tool that will enable you to send personalised emails and news worthy content to your contacts. Not only is it an easy to use tool, it's free*, and it's a great way to monitor the success of your marketing campaigns - it's quick too!
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From Nature's Cycles
Comfort Aromatherapy for the Elderly and Hospice Patients
This introductory course was designed to educate Massage Therapistsa and Caregivers who would like to work with patients or their loved ones. It is intended to give a basic understanding of how Aromatherapy and essential oils can be used to help as an alternative therapy to help with comfort.
With all of the so-called "Aromatherapy" products on the market, people are becoming confused
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From Spearhead Training Group Ltd
Telephone Training


Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how
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Telephone Sales



Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how
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From Training for Excellence
Train the Trainer Program





Creating Training Miracles
For Trainers, Instructors, Facilitators, Course Developers, and Subject Matter Experts
Training departments are beginning to realize that people do NOT learn effectively by passively consuming information. It is a waste of training dollars and yields low return on investment.
Participants typically retain 5 -30 of information in average training programs. We show
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From Community Business College
Community Business College Kicks Off Spring Enrichment Classes With A Groupon


Community Business College announces that it has set the dates for its Spring lifelong learning and personal enrichment classes for adults.
These 6-hour classes include, Great Food With A Personal Grill; Instant Mini Cupcakes With The Cupcake Maker; Desktop Toaster Oven Tour, and the return of Chocolate Candy Making. All classes provide each student with a handy class cookbook containing great
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From Situation Management Systems, Inc
Positive Power and Influence



Influence skills are primary elements of effective communication and leadership ability. As a management training and professional development organization for over 30 years, SMS offers the original influence skills program called Positive Power and Influence (PPI). This program provides people with the behavioral skills important to getting their jobs done efficiently while keeping relationships
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From Chic Home Interiors
Certified Eco Professional





Make GREEN a part of your home and business.
Earn a CEP certification when you take the CSPa Certified Ecoa Professional Program.
Available across North America, the CSPa Certified Ecoa Professional Program for Business Professionals, Real Estate Professionals, Home Stagers, Decorators, Contractors, Home Inspectors and Community Activists is designed to educate corporations, business
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From Learningminds!
Motivating Todays Employees
Why is it so difficult to motivate people right now? Perhaps ita s our changing environment--nothing is tougher than getting buy-in for new ideas, systems and fluctuating corporate philosophies. In addition, managers are now faced with working with employees from different generations with different backgrounds and values. This seminar focuses directly on what drives motivation. Youa
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From Case Western Reserve University - Executive Education
Cultivating Creativity Putting Ideas into Practice Nov 17, 2011
Some individuals excel at generating many new and creative solutions to a problem or opportunity. In fact, they often generate more than the organization can manage. These highly creative people often provide significant energy and enthusiasm in the early phases. However, the challenge can be in moving from the realm of generating ideas to the realm of execution. Sometimes the challenge is in
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From Simitri Group International
Influencing Skill Workshop


The Simitri Influencing Skills Workshop gives participants the interpersonal skills and
communication techniques to effectively a influencea other people in the workplace.
Whether colleagues, employees, managers, clients or suppliers, the participants learn
how to get other people to accept their requests, support their projects and adopt their
recommendations.
The Influencing Skills
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From PI ETA Consulting Company
PI ETA Mission Challenge

Highlights
* Be on a "first-of-its-kind" Mission Challenge that "Challenges The Way You Think!"
* Have the opportunity to meet new people, exercise and develop Networking Techniques.
* Have the opportunity to be challenged to constantly think outside the box.
* Learn Strategic Planning under unusual circumstances with lessons that one can take back.
* Redefine onea s own
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From Basic Learning Systems
Customer Driven Quality


Providing quality customer care may be the single most important part of your business. If your customers receive friendly, professional service, even the most difficult among them may return to buy again.
Our e-workbook will teach you how to communicate with the client both in person and by telephone. The exercises and discussions show them how to keep calm under pressure, how to handle
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From The NLP Company
NLP Practitioner Plus Programme


The Accelerated Success Certified NLP Practitioner Rrogramme is more than just a basic NLP Practitioner course. It is focused on applications. The basic overview can be described as he key fundamentals for success. The course can be roughly divided into three major applications of NLP and hypnosis.
State Management
Keeping your focus, motivation and drive under the most extreme circumstances. It
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From Sandbox Advisors
Leadership Training Development in Singapore
Our courses for Leadership Development & Leadership Training in Singapore, are aimed at managers, team leaders, supervisors and anyone who leads a group of people.
The leadership training courses are also suitable for those who wish to prepare themselves for positions of leadership. These courses develop the competencies required to motivate and lead teams of people in either the private,
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From Experiential
Branding for Success - Build a Consumer Focused Brand Workshop



Branding is all about perception and satisfying the needs of the consumer. Branding helps customers in decision-making, creating a perceived knowledge of what they are going to buya before they buy it. Perception is the belief the consumer holds in his or her mind about your product or service. People buy one product or another based on the a perceived benefits or solutiona they believe
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From Systemation
Practitioner Certificate in Project Management
The Systemation Practitioner Certificate in Project Management Program gives students a solid command of project management fundamentals. It instills in seasoned and novice project managers alike the basic processes, tools and people skills necessary to successfully manage small- to mid-sized projects and achieve desired business results.
Consisting of four comprehensive workshops, the
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From Interpersonal Development
Consultative Selling


Consultative Selling Skills
Business Case
One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to
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From Success Strategies
Words That Change Minds LAB Profile ConsultantTrainer Certification
Consultants, trainers and coaches will be able to:
a Envision new business opportunities to take their business to a whole new level
a Learn advanced coaching methodologies to help clients shift into their own success strategies
a Create marketing materials to attract more customers
a Solve the most difficult and ambiguous communication situations
a Make compelling presentations to
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From Stephen Lloyd Training
Grammar at Work
This course is designed for anyone who needs to write in a clear and professional manner but finds that they have gaps in their understanding of grammar and punctuation.
Knowing how to use grammar accurately is vital to success at work. Mistakes are embarrassing, make a poor impression on managers and colleagues, and damage customer relations.
A survey by Royal Mail in 2005 indicated that
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From CustomerCentric Systems, LLC
CustomerCentric Selling Custom or Public Workshops
...salesperson, technical support person and manager
a How people buy and the hierarchy of needa the buyer's psychological buying phases
a Shifting concerns during the course of the buying process
a How to align selling behavior strategically to the buyer's psychological buying phases
a Anticipating the buyer's behavior
a Why risk objections are positive and how to handle them
a
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From Attract Business Now
Attract Business Now with Article Marketing Coaching Program


Every business needs ongoing exposure to attract new business. Article marketing gives you constant coverage without DRAINING your time or wallet. Why STRUGGLE to build or market your business when you don't have to? Article marketing ATTRACTS new clients for you! People come ready to hire you or buy your products because your articles promote your expertise and give you instant credibility.
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From SineWave Consultancy
CUSTOMER SERVICE
The primary reason for starting any business is to serve enough people to generate a profit. Good to great companies recognize that it is not just enough to have a great product/service, the way it is presented to the end-user is vital. Every product/service is actually nothing but perception. It is what the customer sees it to be. The aphorism The customer is king still holds true. To this end,
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From Entelechy, Inc.
Effective Meetings


Effective Meetings
Overview
They say that meetings are where minutes are taken and hours are lost. Face it, meetings aren t the problem — poor meeting planning and facilitation IS! Learn how to plan meetings that involve the right people for the right reasons and in the right way (and discover today s latest alternatives to meeting face-to-face). Learn techniques to stop the rambling,
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Forming Business Relationships


Forming Business Relationships
Overview
Studies indicate that only 25% of the population has the same type of personality as yours. You struggle to get along with the other 75%. Learn how to do more than just get along with all of your customers: learn how to work with them so they consider you a true partner.
More and more, relationships are becoming the difference in sales. People
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From Value Based, Inc.
Value Based Selling - A Consultive Sales Methodology





Value Based Selling - A Consultive Sales Methodology
Now for the first time, Value Based Selling - A Consultive Sales Methodology is available over the world-wide-web. The ability to complete this powerful course at your convenience at your home or office eliminates the time and expense of travel and protects your valuable selling time. The course is presented in a webinar-style format that
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From Zenergy PD Inc.
Opening Minds:Closing Deals

Have you ever wondered?.....
...what makes some people great communicators?
...how highly effective sales professionals think?
...why some people have greater success in achieving their business objectives?
At this workshop you will learn how to:
- Manage your emotional state to achieve maximum personal effectiveness
- Identify your clients decision-making strategies
- Adapt your
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From Corporate Education Group
How To Achieve Results Through Influencing
Effective influence doesn t just happen! How do you get people to buy into your ideas and your needs? Being able to accurately read situations, individuals and groups, and applying the appropriate type of influence behavior are the keys to becoming successful at influencing. Influence is the ability to have others take a desired action while building and maintaining the relationship. Participants
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From The Really Big Impact Company
Alignment of Purpose


In Alignment of Purpose , I learned how to state the WHAT and get buy-in and ownership down the organisation with the HOW.
Divisional Director
Regional MNC
Tony has vast knowledge in this area. There are many more skills to learn from him. He is strict and firm during sessions which is very good as he ensures that participant get the benefit.
Team Supervisor.
Rapid Transformation to
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