Instructor Led People Skills Training Classes

Customer Service .... It requires the most contemporary and most professional people skills available. Customer service representatives must be able to differentiate themselves in a crowded indifferent world. It is essential they increase customer service without becoming cynical with difficult customers. Yet study after study reveals three critical findings every employee, especially those interacting with more...

Developing effective people skills ...People skills by S.Swaminathan Objectives: This highly interactive workshop develops People Skills,Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and are transformed into motivated achievers and performers. After attending more...

Intra-Personal Effectiveness 5 different trainings and workshops are conducted to enhanced your employee's performance capacity.Develop competencies that are essential for achieving peak performance as group - working in groups Variety of Training programs offered by Turning Point Management Consultants - # Handling Difficult People People skills # Understanding body Language # Customer Relationship skills # more...

Prep Courses for ISEB Certifications with 100% job Guarantee. ...ANAGEMENT 8. TEST PROCESS IMPROVEMENT 9. TEST TOOLS 10. PEOPLE SKILLS Start Date: 01 December 07 Duration: 10 Days (2Hrs/Day) Fees: Rs. 6000/-(Inclusive of Study mtl, Question bank & Case Studies, Mock Tests, etc.) About the ISEB Exam: (Visit: http://www.bcs.org/BCS/Products/Qualifications/ISEB/About/default.htm) Forthcoming Exam dates: Online exam Exam fees: Rs 10,000 to be paid to BCS, more...

Introduction to Management Managers are normally promoted as a result of their experience in doing the job and not necessarily for their people skills. This course is designed for newly promoted managers, supervisors and team leaders and will provide the foundation knowledge for successful management of teams and individuals. Please contact me for further information. more...

The Habitual Leader Leadership is a habit, we develop over the years of our interaction with people. This practical workshop demonstrate on what, how & why of Leadership Habits. Some of its contents are driven from the groundbreaking work on leadership by Tom Peters. You can t think of a course on leadership, more comprehensive, yet compact, than The Habitual Leader . Benefits: Through this interactive workshop, more...

Advance Cost Control and purchasing Standards in Hospitality Management ...ical knowledge and skills but also business knowledge and people skills. The Director or Manager must know how a product is manufactured, how it is marketed to the consumer, and numerous other operational aspects. Above all, the management must be able to relate well to people and to work effectively with them. The objective of this seminar is to provide the tools necessary to analyze and more...

Communications Mastery WHAT YOU'LL LEARN: Create instant rapport with everyone you meet Learn to create trust, credibility, and respect among your co-workers The eight cardinal mistakes of communication How to be a better listener How to get heard with People-Plotting Understanding subconscious and subliminal body language Promote cooperation between you, your co-workers, managers and staff How to make a more...

Interpersonal Skills Interpersonal Skills are core skills for the modern business professional. If you work with people having top notch communication skills maximises both your performance & the performance of your team or department. From motivating teams to building positive relationships these are tools and skills that your people need in order to enhance organistional performance. more...

NLP In Business NLP was created from the modelling of excellent communicators, and it has now developed to encompass many new and useful techniques. We will share those techniques with you so that you can become an excellent communicator and go on to improve your effectiveness in business, which is about nothing if not communication. During the programme you will learn: - The basis of NLP - Modelling more...

People Skills for Technical Professionals, Supervisors & Managers Most supervisors, managers and technical professionals receive little or no interpersonal skills training in preparation for their jobs. Most of their time is actually devoted to dealing with people and American Management Association studies reveal that 75% of managers who are terminated are let go because of their difficulties with people! This "How To" training has been one of our most popular more...

Respectful Relationships This is the positive pro-active approach to eliminating inappropriate, disrespectful behavior in organizations! Often when organizations have problems with harassment, discriminatory behavior, rudeness, etc., they put everyone through the typical anti-sexual harrasment training (1-2 hours of quoting the law, looking at a video and being told to behave!). What a waste of time and money! No behavior more...

Manage Off-Site Employees Boost the performance & productivity of off-site employees and locations. Increase accountability & responsibility of people you can't see. Strengthen the communication & teamwork of different locations without being there. Develop stronger management skills, people skills, delegation skills, coaching and training skills. Establish executive perspective in managing multiple locations from a more...

Giving Feedback Giving Feedback is a three hour course concentrating on being able to give a variety of feedback to a variety of people for performance improvement. We examine the interpersonal or people skills required, the assertiveness required and the real value of constructive criticism. more...

Life Skills development If you need help dealing with others, or maybe you need help putting your life in order, we can definitely help you. We can empower you with the skills that it takes to get whatever you want out of life without taking the long way around. We can also teach you how to deal with different people and their different personalities, whether you re in a social setting or work environment. more...