Instructor Led Perception Training

Fearless Presentations ® ...he #1 fear in America. And, right or wrong, people form a perception of who we are and what we represent by the confidence that we show when we speak. A person who can stand in front of a group, with poise and confidence, can immediately create the perception of competency. However, a person who is shy and timid in front of a group will have a tough time convincing his/ her audience that he/  more...

The Art of Make-up and Hairstyling for a sophisticated look ... by simply updating your make-up and hairstyle. Remember- Perception is Reality! We will work together to create a look that will give you more confidence and control! You will learn what make-up and hairstyles make you look more sophisticated and how to be creative with them, thereby helping you spice up you new image. Bring your make-up bag, hair brushes and your hair products so we  more...

Coaching For Performance ...methods and techniques available. Another is to break the perception that monetary rewards are the primary tool leaders have to maximize performance. Finally, there is one of our biggest fears in the workplace - coaching strong employees who rarely need performance coaching. We probably could get along quite nicely by smoothing over the small or infrequent issues with these employees but the  more...

Public Speaking Secrets ...ay you want to say it. And, right or wrong, people form a perception of who we are and what we represent by the confidence that we show when we speak. A person who can stand in front of a group, with poise and confidence, can immediately create the perception of competency. This program helps speakers polish their presentation style so that they appear even more confident, poised, and in  more...

customer services ...ervice on the telephone so that customers have a positive perception about your organization. Cope with stress so that you maintain a healthy level of work-related stress. Course Content Lesson 1: Understanding Customer Service Topic 1A: Describe Customer Service Topic 1B: Identify Customer Expectations Topic 1C: Commit Yourself to Providing Excellent Customer Service Lesson 2: Focusing on  more...

Interpersonal Communication Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success. Develop a better understanding of the processes and functions of communication and learn keys to increasing your communication competence. Topics covered will include interpersonal perception and response, verbal and nonverbal communication, and tips for improving listening  more...

MindSafety 'CHANGE YOUR MIND ABOUT SAFETY' Seminar with EDDIE WOODS Conducted as a powerful perception-changing presentation, and is an excellent 'intro' into the world of MindSafety. This event can also be supported by additional break-out 'insight' sessions covering specific topics the client may wish to focus on, such as Risk Perception or Manual Handling.  more...

The H-factor in Management ...oduct or services. Having a negative impact on customer perception. Costing your organization money. Using these criteria as a guideline, The H-factor in Management will help you identify potential targets. Often, this exploratory process will trigger ah, ha moments. Areas that may have long frustrated your organization, such as failure to follow procedures, improper documentation, or  more...

EMOTIONAL INTELLIGENCE - MANAGING YOUR EMOTIONS ... Discover and explore the role your emotions play in your perception of the world, personally and at work. Emotional Intelligence Training will help you realise that far from hindering you, your emotions can help you a if you listen, understand and master them. By improving your emotional potential, you considerably reduce your stress and improve your ability to listen, adapt and change.  more...

Expatriate China Orientation Workshop Expatriate China Orientation 2 days | Cross Culture Soft Skills New Skilz Corporate Training specializes in cost effective tailored training solutions for companies in Shanghai. IT professional training, cross cultural soft skills and tailored business English skills in the form of skills development workshops and in-house company training. Our corporate training experts deliver a  more...

Support Representatiive Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer  more...

The Zing NLP Practitioner Course - A Certification training program 5 Days to a Better Brain The program is all about how to gain power over your life, gain the admiration of other people and one of the most sought after certificates in the world! Depending on what you'd like to be better at, NLP is a toolkit that can be applied diversely, including developing new relationships, making existing ones amazingly better, better management of people, better  more...

Speak it Right a Those who speak do not know, those who know do not speaka ...A Confucian Proverb. Do you know that communication is not about what you said but what you heard? It is not direct but indirect and it does not necessarily result understanding. The key is whether you can communicate effectively. One of the benefits of living today is the technology and wealth of media we have to help us to  more...

Entrepreneurship Program at Career Development Organization CDO ...h to learning a Improve the understanding and perception of youth role in building entrepreneurial ventures and creating societal wealth a Teach youth entrepreneurs how to establish their own business a How to write your business plan The program will use an applied learning approach where students will be given the opportunity to  more...

Leadership Development Workshops The Simitri Leadership Development Workshops have been designed to ensure current leaders in your organisation and those in your leadership pipeline have the knowledge, insight and skills to lead today and in the future. The workshops give both senior executive and managers the ability to lead through persuasion, purpose and perception. Our Leadership Development training includes a number of  more...

The MAGIC of Customer Relations ...situations a Keep cool under pressure by managing your perception and your response a Measure the quality of each contact with The 33 Points of MAGIC Standard BENEFITS of MAGIC: a Increase associatesa ™ confidence in their ability to handle difficult situations a Reduce time spent on unproductive detours in customer conversations a Create a contagious, customer-focused  more...

Derivatives By the end of the program, the participants shall be equipped with understanding pay-offs with various derivative positions in the market. Interpret derivative data to make some analogy of general investor perception. Relate derivatives to funds environment and understand some complex derivative products.  more...

DiSC Behavioural Styles How do you foster trust, cooperation, understanding and acceptance at a time of broadening diversity? You can start by administering the DiSC Classic Profile to the people in your organization. The DiSC Classic Profile is based on the DiSC Dimensions of Behaviour model, which groups behavioural responses into four dimensions or clusters: Dominance, Influence, Steadiness, and  more...

Adventures in Attitude Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others. This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and  more...

VC++ Unleashed ...equent series of operating systems completely changed the perception and usage of computers. From being seen as a tool for scientific research, computers are now been looked upon as a basic and house hold requirement. From its inception, Windows has never ceased to amaze the users and the programmers. Contrary to UNIX (and Linux) it has the reputation of being easy for users but difficult for  more...

Singapore Management Training & Development ... a great manager. Secondly, to discuss the differences in perception between what managers think and what their teams think. Introduction to Giving Feedback This workshop helps team leaders and managers understand the characteristics and differences between constructive feedback, praise and criticism. It emphasises the importance of constructive feedback and explores a good practicea  more...

Want Your People to Work More with You and Less Against You? Want Your People to Work More with You and Less Against You? a then this Dynamic Leadership Approach for Organisations that want to Grow from and through Their People will help You to find the answers! Ideal for the key influencer who has to lead, coach and mentor. What does poor people management lead to? Poor staff (talent) retention, poor financial awareness & performance, poor  more...

Branding for Success - Build a Consumer Focused Brand Workshop ...perception and satisfying the needs of the consumer. Branding helps customers in decision-making, creating a perceived knowledge of what they are going to buya before they buy it. Perception is the belief the consumer holds in his or her mind about your product or service. People buy one product or another based on the a perceived benefits or solutiona ™ they believe the product will  more...

Interplay profitibilityPulling in the same direction "Making key people understand how and why their decisions influence the entire organization." Do your management and staff see the big picture on a daily basis, Do they understand how they impact your success, your profitability and your corporate image? Interplaya is a one day simulation that enables your staff at all levels to see and experience  more...

Business Excellence Models- MBNQA,EFQM,CII-EXIM,TBEM,JRDQV,DQA etc Training and Consultancy Services to provide Awarenes, Conduct Gap Analysis, To Assist Implementation, To prepare Application Document, To Guide Site Visit Preparation and to assisst in Action Plan Preparation after getting OFIs. a Awareness Programme on CII-EXIM Award Model a Gap Analysis workshop for preparing action plan for model implementation a Facilitation for Application Document  more...

Commonality verses Diversity Perception, see people based on who we are Recognize the Color Energies in ourselves and others Learn to adapt and connect to influence  more...

Stress Management Productivity Course duration: 1 day a Highly interactive Avoid burning out by managing personal stress in the workplace begins with understanding the key factors of stress, its history, impact on our work live balance and the relationship we have with it. Only with awareness can the journey to change begin. Participants will be able to: Recognize signs, triggers, conflict situations and sources of  more...

How To Get Fired By Doing A Great Job - Keynote ...e on course to be terminated by the organization. Our own perception of job performance is only one of a variety of factors that go into job security and success. LEARNING OUTCOMES: The attendees should go back to the workplace and their personal lives with a clear understanding of the issues that could be putting them and their career in jeopardy. They will leave with the questions that  more...

Facility Managment A Value-Added Function to Organisation ...rview of FM Facility management as a discipline Perception of Facility Management FM process in supporting Core Business Activities Typical Function of FM The FM trend and challenges 2. Basic Competencies for Facility Management Project Management Operation & Maintenance Leadership & Management Budgeting and Financial Evaluation Techniques  more...

THE MANAGEMENT IN VIEW OF CHOOSING AN ISO QUALITY COMMITMENT ...e obligations involved for a successful project. A clear perception and an honest investment characterise the project's success. Establish a confidential atmosphere, internally or externally, in mutual agreement in order to guarantee the completion of the project within the given time. Offer the associated evaluation indicators before decisions are made. Prerequisites Experience in  more...

CUSTOMER SERVICE ...r is vital. Every product/service is actually nothing but perception. It is what the customer sees it to be. The aphorism The customer is king still holds true. To this end, a company that wants to remain on cutting-edge effectiveness cannot underestimate the importance of excellent service delivery to the customer. The objective of great customer service is not just to get the customer to  more...

Proper Delegation Isn t Dumping ...morale is the result on their end, and from the manager s perception, delegation just doesn t work. This module provides a practical understanding of what delegation really is, how to use it to save time, money resources, how to use it properly to build/develop people, and how to use it to be a leader who gets quicker, better results. Having a positive control system in place, to follow-up  more...

Give your business permission to soar - Break through the damaging effects of stress The effect that stress has on us depends on how we handle it. This class will discuss some of the triggers and physiology of stress and suggest tools to try to take those limiting blinders off your business. The class will focus on an organizing and central intelligence within each of us that can lift us beyond our problems and into a new  more...

Personality Development 10 Sessions of 2 Hrs. each will transform your personality for ever.The topics incluse Attitude, Perception, Persistence, Time Management, Team Work, Leadership, Communication, Public Speaking, Body Language etc. The sessions are interactive and humourous with lots of Role Plays, activities, Case studies and of course usual lectures.  more...