Online Perception eLearning - Training Resources
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From Online Training Directory
Master s Specialist Workshop Information and Document Design Modules 4-6


Course work will consider visual rhetoric, including the principles of visual perception and how these principles apply to document design.
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The Power of being Different


...rations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in the importance of moving away from incrementalism (continuous innovation that guarantees safe but small successes), and getting used to radicalism (innovating in a complete different field: doing what others haven`t thought of yet).
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Telephone Skills for Quality Customer Service



Course description -- Telephones are an everyday part of business and often aid in your customersa first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions, and
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From 123-CBT Computer Based Training
Field Sales Foundations
...the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely
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Field Sales Foundations
Creating a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
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Strategic Decision Making Making the Right Decision

...any at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make the best possible decision. Unit 2: Selecting an Option (0.5 - 1 hour) Stop generating
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Brand Management Building Brand Equity

... Identify the importance of consumer perception of quality and value. Select the common issues to consider when developing a pricing strategy. In a given situation, choose an appropriate pricing method. Develop a pricing strategy. Identify the characteristics of direct and indirect
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Organizational Behavior Organizational Dynamics for Individuals

Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid
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From Serebra Learning Corporation
Field Sales Foundations
...the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely
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The Contact Center and Technical Support Agent
In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as
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Developing a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
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The Emotionally Intelligent Leader
Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in
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Recognising Stress Series: Your Reaction to Stress


People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. A little pressure can help us perform, to achieve our goals. But too much pressure and the cracks begin to show: we suffer stress, performance falls; we become, literally, sick of work. To cope with stress effectively you need to maintain a balance
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From Global Institute for Management (GIM)
Aligning Six Sigma and Enterprise Risk Management
This course focuses on Six Sigma and how it can be used to manage enterprise risk. In this comprehensive course, you will gain an understanding of Six Sigma and how it can be used to drive organizational performance. You will also learn about enterprise risk management (ERM). This course will cover a wide variety of topics related to integrating Six Sigma and ERM including:
What is Six Sigma?
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From Training Link Education S.E.A
ADVANCED DIPLOMA IN PSYCHOLOGY



Aim: The aims of the course are to enhance studentsa knowledge of psychology theory and to develop a broad understanding of theories applied to practical aspects of social and cognitive psychology, child development and adaptive behaviour. The course also teaches research methods and interpretation of research data.
Target Audience: This programme is designed for people who wish to gain an
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Diploma in Psychology

...ological responses
examine the nature of sensation and perception
understand the process of memory
distinguish between the characteristics of classical and operant conditioning
consider parent- child interaction
evaluate how we form impressions of people
consider the processes of social facilitation and social influence
Target Audience:
This programme is designed for
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From SHEilds Ltd
NEBOSH National General Certificate
...e the significance of human factors such as attitudes and perception, and be able to report to senior management appropriate and cost-effective recommendations.
The NEBOSH National General Certificate is a qualification designed to help those with health and safety responsibilities (e.g. managers, supervisors and employee representatives) to discharge more effectively their organisational
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From Child Care Lounge
Proud to Be a Professional!



Description- This training is designed for both child care providers and leaders. Participants will explore the meaning of professionalism while expanding their own growth as a professional. Learn how to influence public perception and make a difference!
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From Service Strategies
Support Representative - Online
... unique and challenging opportunity to influence customer perception and loyalty. In today's competitive market, superior customer service is critical to continued success for any service organization.
In this course, participants learn and practice essential skills through real world exercises and group activities to ensure skill transfer to the job and return on training investment for the
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From PsyAsia International
Identity Questionnaire Webinar- FREE WEBINAR
Max Choi and Richard Ogden, Psychologists, test publishers and directors of Quest Partnership, presented a live webinar hosted by PsyAsia International. The webinar introduced the Identity Self-Perception Questionnaire, reports and online psychometric assessment system. The webinar was recorded and is available for download here.
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From Sessions Online School of Design
Advertising Design Course


... typography for two outdoor ads for a resort.
LESSON 5 Perception and Brand Communication Branding, the art of creating a widespread positive recognition for a company's products and services, is based on an understanding of human perception. Lesson Five looks at how ads act on such human perceptions as vision, memory, and familiarity, and how this creates brand recognition. You'll learn the
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Color Theory Course


...operty, whether it's the particular wavelength in optical perception, the molecular construction of pigments or an RGB value for a monitor. Though each of those properties may be fixed, the expression and perception of a color may change within different contexts.
Understanding color requires that you understand its systems, interaction even a bit of physics! This course deals with the
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