Online Perception eLearning
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 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
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From 123-CBT Computer Based Training
Creating a Positive Attitude
Creating a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to
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Creating a Positive Attitude
Creating a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to
more...
Field Sales Foundations
...the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely
more...
...the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely
more...
From Online Training Directory
Telephone Skills for Quality Customer Service
Course description -- Telephones are an everyday part of business and often aid in your customersa ™ first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions,
more...
Telephone Skills for Quality Customer Service
Course description -- Telephones are an everyday part of business and often aid in your customersa ™ first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions,
more...
The Power of being Different
...rations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in the importance of moving away from incrementalism (continuous innovation that guarantees safe but small successes), and getting used to radicalism (innovating in a complete different field: doing what others haven`t thought of yet).
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...rations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in the importance of moving away from incrementalism (continuous innovation that guarantees safe but small successes), and getting used to radicalism (innovating in a complete different field: doing what others haven`t thought of yet).
more...
Master s Specialist Workshop Information and Document Design Modules 4-6
Course work will consider visual rhetoric, including the principles of visual perception and how these principles apply to document design.
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Course work will consider visual rhetoric, including the principles of visual perception and how these principles apply to document design.
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From 123-CBT Computer Based Training
Implementing Improvements
...perception of quality is constantly changing in today's market. What the customer wants now may not be what he wants six months from now. This means that the traditional approach of continual small improvements may not be the approach of choice for certain products. Alternative approaches that generate more dramatic results might be a better choice. This course explores a variety of approaches
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Implementing Improvements
...perception of quality is constantly changing in today's market. What the customer wants now may not be what he wants six months from now. This means that the traditional approach of continual small improvements may not be the approach of choice for certain products. Alternative approaches that generate more dramatic results might be a better choice. This course explores a variety of approaches
more...
Strategic Decision Making Making the Right Decision
...any at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make the best possible decision. Unit 2: Selecting an Option (0.5 - 1 hour) Stop generating
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...any at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make the best possible decision. Unit 2: Selecting an Option (0.5 - 1 hour) Stop generating
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Brand Management Building Brand Equity
... Identify the importance of consumer perception of quality and value. Select the common issues to consider when developing a pricing strategy. In a given situation, choose an appropriate pricing method. Develop a pricing strategy. Identify the characteristics of direct and indirect
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... Identify the importance of consumer perception of quality and value. Select the common issues to consider when developing a pricing strategy. In a given situation, choose an appropriate pricing method. Develop a pricing strategy. Identify the characteristics of direct and indirect
more...
Organizational Behavior Organizational Dynamics for Individuals
Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid
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Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid
more...
From Serebra Learning Corporation
Field Sales Foundations
...the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely
more...
...the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely
more...
The Contact Center and Technical Support Agent
In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as
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In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as
more...
Developing a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
more...
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
more...
The Emotionally Intelligent Leader
Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in
more...
Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in
more...
Recognising Stress Series: Your Reaction to Stress
People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. A little pressure can help us perform, to achieve our goals. But too much pressure and the cracks begin to show: we suffer stress, performance falls; we become, literally, sick of work. To cope with stress effectively you need to maintain a balance
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People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. A little pressure can help us perform, to achieve our goals. But too much pressure and the cracks begin to show: we suffer stress, performance falls; we become, literally, sick of work. To cope with stress effectively you need to maintain a balance
more...
From Sessions College for Professional Design
Advertising Design Course
...pography for two outdoor ads for a resort.
LESSON 5 Perception and Brand Communication Branding, the art of creating a widespread positive recognition for a company's products and services, is based on an understanding of human perception. Lesson Five looks at how ads act on such human perceptions as vision, memory, and familiarity, and how this creates brand recognition. You'll learn the
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...pography for two outdoor ads for a resort.
LESSON 5 Perception and Brand Communication Branding, the art of creating a widespread positive recognition for a company's products and services, is based on an understanding of human perception. Lesson Five looks at how ads act on such human perceptions as vision, memory, and familiarity, and how this creates brand recognition. You'll learn the
more...
Color Theory
Focus on developing appropriate color systems for graphic design projects. Projects explore the principles, terminology, and applications of color theory, with an emphasis on manipulating color. A working knowledge of the expression and perception of color, and color interaction, lends credibility and sophistication to a designer's work.
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Focus on developing appropriate color systems for graphic design projects. Projects explore the principles, terminology, and applications of color theory, with an emphasis on manipulating color. A working knowledge of the expression and perception of color, and color interaction, lends credibility and sophistication to a designer's work.
more...
From Child Care Lounge
Proud to Be a Professional! Online Class
This training is designed for both child care providers and leaders. Participants will explore the meaning of professionalism while expanding their own growth as a professional. Learn how to influence public perception and make a difference!
Clock Hours: 3
Cost: $12
Registration: http://www. childcarelounge. com/ training/ proud-to-be-a-professional. php
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This training is designed for both child care providers and leaders. Participants will explore the meaning of professionalism while expanding their own growth as a professional. Learn how to influence public perception and make a difference!
Clock Hours: 3
Cost: $12
Registration: http://www. childcarelounge. com/ training/ proud-to-be-a-professional. php
more...
From SHEilds Ltd
NEBOSH National General Certificate
...e the significance of human factors such as attitudes and perception, and be able to report to senior management appropriate and cost-effective recommendations.
The NEBOSH National General Certificate is a qualification designed to help those with health and safety responsibilities (e. g. managers, supervisors and employee representatives) to discharge more effectively their organisational
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...e the significance of human factors such as attitudes and perception, and be able to report to senior management appropriate and cost-effective recommendations.
The NEBOSH National General Certificate is a qualification designed to help those with health and safety responsibilities (e. g. managers, supervisors and employee representatives) to discharge more effectively their organisational
more...
From Service Strategies
Support Representative - Online
... unique and challenging opportunity to influence customer perception and loyalty. In today's competitive market, superior customer service is critical to continued success for any service organization.
In this course, participants learn and practice essential skills through real world exercises and group activities to ensure skill transfer to the job and return on training investment for the
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... unique and challenging opportunity to influence customer perception and loyalty. In today's competitive market, superior customer service is critical to continued success for any service organization.
In this course, participants learn and practice essential skills through real world exercises and group activities to ensure skill transfer to the job and return on training investment for the
more...
From Coaching Ourselves
Visionary Management The Art of Seeing First
Author: Henry Mintzberg
Author: Frances Westley
We human beings have the habit of thinking first. We think and then we act. But something is missing here. Can we think and act before we see? This CoachingOurselves topic considers "Seeing First" by asking you to do something that you might not have done since you were in grade school: create a piece of art collaboratively, in order to see a key
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Strategic Blindspots
...ing your success. These strategic blindspots distort your perception of competitive reality, so that even the most seasoned managers may fail to foresee major events affecting the environment. The consequences for your organization can be frustrating at best and disastrous at worst.
In this topic, you will be introduced to some of the most common organizational blindspots. You will then
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Brand Building for Every Manager
Author: Philip Kotler
This session takes branding out of the marketing department and puts it into your hands. A brand is more than just a product; it also represents the values and promises made to your customers. Does the brand experience you provide live up to the brand promise? Here we present a holistic approach to branding in which all activities of the organization are aligned,
more...
Author: Philip Kotler
This session takes branding out of the marketing department and puts it into your hands. A brand is more than just a product; it also represents the values and promises made to your customers. Does the brand experience you provide live up to the brand promise? Here we present a holistic approach to branding in which all activities of the organization are aligned,
more...
From PDHengineer. com-Decatur Professional Development, LLC
Code of Ethics for Engineers
..., elected officials, etc.- it is imperative that even the perception of dishonesty or unethical behavior does not exist. While ethics clearly encompasses broad principles, such as honesty, integrity and fairness, the ethical path is not always so clear or intuitive when an engineer is faced with specific situations in the real world. Fortunately, the National Society of Professional Engineers
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..., elected officials, etc.- it is imperative that even the perception of dishonesty or unethical behavior does not exist. While ethics clearly encompasses broad principles, such as honesty, integrity and fairness, the ethical path is not always so clear or intuitive when an engineer is faced with specific situations in the real world. Fortunately, the National Society of Professional Engineers
more...
Acoustical Considerations in HVAC Systems
... different factors affect individual hearing ability, the perception of noise and sound is the reality by which people function. Although acoustic considerations are not always evaluated in an as-installed condition, they are certainly important to the functioning of occupants in the space. In this course the student will learn some of the basic acoustic considerations to take into account
more...
... different factors affect individual hearing ability, the perception of noise and sound is the reality by which people function. Although acoustic considerations are not always evaluated in an as-installed condition, they are certainly important to the functioning of occupants in the space. In this course the student will learn some of the basic acoustic considerations to take into account
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
