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Paralegal (Associates) ...ion. They continue to assume a growing range of tasks and perform many of the same jobs as lawyers. This program will give you the training you need, providing a complete overview of practical litigation skills and tasks. The program prepares future Legal Assistants and Paralegals to carry out tasks such as: Researching legal issues Drafting legal documents Preparing pleadings more...

Accounting (Bachelors) ...hasis on computerized accounting applications. You can perform a broad range of accounting, auditing, tax, and consulting activities for corporations, non-profit organizations, individuals, and the government. You can choose to work in an office individually or as part of a team, or embark on your own business venture. Armed with the principles of accounting, as well as practical business more...

MS in HS - Mgmt of Nonprofit Agencies Our online master's degree in human services is designed to enrich your professional knowledge and help you more effectively address social issues and challenges in your community. This online master's degree specialization is designed for human services professionals who wish to move into nonprofit management and administration. In this program, you will gain practical expertise to address more...

MBA - Human Resource Management ...urce Management is designed to strengthen your ability to perform this strategic role. The course work provides an overview of important business functions and key human resource areas, mapped to the competencies identified by the Society for Human Resource Management (SHRM®). The emphasis is on immediate application of the knowledge, competencies, and skills necessary to integrate business and more...

Introduction to PCs and Application Software This course is intended for end users who are looking to learn basic concepts and components of a computer. Participants will be introduced to basic features and functionality of Windows 95, software applications, e-mail and the Internet. more...

C Programming - Part 1 This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In more...

C Programming - Part 3 This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the more...

C Programming - Part 4 This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced more...

Training and Facilitation: Setting Objectives MAXIM TRAINING Objectives form a crucial part of every manager's job. They guide everything important we do at work. If we are trying to achieve the wrong objectives, we can't possibly perform well. Yet setting good, clear objectives is difficult to do. The course's overall aim is to show you how to set effective objectives. These could be objectives for yourself, other individuals, your team or more...

Recruitment & Selection Series: Opening the Interview When a candidate comes for an interview, they are probably nervous, even a bit intimidated. If you want to get the environment right for a successful interview, you need to make them feel welcome and relaxed from the moment they step in the door. Candidates will perform better if put at ease, and they will leave with a positive attitude towards your company if they are treated well. more...

Recognising Stress Series: The Sources of Stress People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. A little pressure can help us perform, to achieve our goals. But too much pressure and the cracks begin to show: we suffer stress, performance falls; we become, literally, sick of work. more...

Recognising Stress Series: The Effects of Stress People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. A little pressure can help us perform, to achieve our goals. But too much pressure and the cracks begin to show: we suffer stress, performance falls; we become, literally, sick of work. Stress can manifest itself in a wide variety of different symptoms - more...

Recognising Stress Series: Your Reaction to Stress People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. A little pressure can help us perform, to achieve our goals. But too much pressure and the cracks begin to show: we suffer stress, performance falls; we become, literally, sick of work. To cope with stress effectively you need to maintain a balance more...

COBOL Curriculum ...ure Division - Understand Sequence control instructions - Perform basic arithmetic operations - Understand Screen Dialog Course Content Module 1 PROGRAM STRUCTURE Introduction to the Procedure Division Sections and Procedures Module 2 PROGRAM CONTROL Sequence control instructions PERFORM GO TO STOP Module 3 INSTRUCTIONS & PROCEDURES Data Assignment Editing Module 4 ARITHMETIC Arithmetic more...

Building Cisco Remote Access Networks - Part 1 This is the first course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the more...

Building Cisco Remote Access Networks - Part 2 This is the second course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the more...

Building Cisco Remote Access Networks - Part 3 This is the third course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the more...

Building Cisco Remote Access Networks - Part 4 This is the fourth course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the more...

Building Cisco Remote Access Networks - Part 5 This is the final course in a five-part series on Building Cisco Remote Access Networks 1.0 (BCRAN 1.0). This series teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters. In addition, controlling access to a central site, as well as how to maximize bandwidth utilization over remote links is covered. This part in the more...

Cisco Internetwork Troubleshooting - Part 2 This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will more...

Cisco Internetwork Troubleshooting - Part 3 This is the third course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will more...

Cisco Internetwork Troubleshooting - Part 4 This is the fourth course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will more...

Cisco Internetwork Troubleshooting - Part 5 This is the last course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will cover more...

Project Management: The Process In this program, project managers learn about the five steps in the project management process. They learn how to integrate considerations of project scope, time, cost, quality, human resources, communication, and risk to complete a project successfully. more...

Project Management: Quality Standards ...issues and techniques. In addition, you will learn how to perform specific planning activities that will positively impact project quality, as well as how to use checklists when performing quality management. In addition, this course covers the specific conditions used to facilitate a credible audit, the proper credentials for an auditor, as well as what information a project audit should more...

The Professional Teller: Understanding Banking Basics The Professional Teller: Understanding Banking Basics gives the student an overview of the banking industry, the various departments in most banks, and the various services tellers perform. Additionally, the program covers the Federal Reserve System and the Federal Deposit Insurance Corporation, their roles in the banking industry, and their influence in everyday banking activities. more...

Oracle Applications Release 11i: System Administration ...perform administrative tasks in an Oracle Applications systems environment. Students learn to manage security by granting users access and defining their application privileges, to register custom applications, to execute programs and reports using Standard Request Submission, and to audit and monitor system processing. They also learn the purpose and operation of concurrent managers: how to more...

Oracle Applications 11i Procure to Pay: Procurement Management The Oracle Internet Procurement Suite enables internal corporate users to independently order items from both internal and external catalogs. Oracle iProcurement Home Page provides an intuitive, Internet shopping interface. Oracle Purchasing is a core component of Oracle Internet Procurement Suite and it enables buyers to manually procure goods or services. This course introduces the learner to more...

Microsoft Word for Windows 95 Fundamentals This multimedia self-paced learning course will instruct you on working with the latest release of Word for Windows 95. Users will see how they can apply the skills taught to their own documents in their workplace. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and more...

Microsoft Excel for Windows 95 Advanced Topics This multimedia self-paced learning course will instruct you on working with the advanced skills of Excel 95 necessary to maximize your productivity. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify more...

Microsoft PowerPoint for Windows 95 Fundamentals ...ultimedia self-paced learning course will instruct you to perform key PowerPoint functions to create eye-catching presentations. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding more...

Administering Microsoft Windows NT 4.0 - Part 1 This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. more...

Administering Microsoft Windows NT 4.0 - Part 2 This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. more...

Microsoft Word 2000 Expert User This course provides participants the knowledge to use the advanced features of Microsoft Word 2000. At the completion of this course, students will learn to perform advanced text editing and handling operations; manage documents within a workgroup environment; and insert table of contents, cross-references and bookmarks in a document. more...

Microsoft Outlook 98 Fundamentals This course provides participants with the fundamental skills to use Outlook 98 on a daily basis in their workplace. Students will learn how to perform basic communication and personal organization tasks within Outlook 98. more...

Microsoft SQL Server 7.0: System Administration - Part 1 This is the first course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: System Administration - Part 2 This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: System Administration - Part 3 This is the third course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: System Administration - Part 4 This is the fourth course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: System Administration - Part 5 This is the final course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: Implementing a Database - Part 1 This is the first course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: Implementing a Database - Part 2 This is the second course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: Implementing a Database - Part 3 This is the third course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: Implementing a Database - Part 4 This is the fourth course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: Implementing a Database - Part 5 This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...

Microsoft SQL Server 7.0: Designing and Implementing Data Warehouses - Part 3 This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise Manager; build a more...

Microsoft SQL Server 7.0: Designing and Implementing Data Warehouses - Part 5 This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the features of the components of Microsoft Repository; perform the tasks related to managing a Microsoft SQL Server 7.0 data more...

Netscape Application Server This course addresses a key component of the Netscape Application Platform, the Netscape Application Server (NAS), and is specifically targeted at developers who want to understand and implement this technology. This course will begin with an overview of the Server's features and then examine its capabilities and benefits. Next, developing and deploying NAS applications will be covered. Finally, more...

Netscape Directory Server: LDAP Enable Applications This course is part of a series on Netscape Servers. This course begins with an overview of Directory Server and Lightweight Directory Access Protocol (LDAP). Next, the functions, filters, attributes, and customization of the HTML Gateway is covered. Finally, students will learn about LDAP client development in Java. more...

Java 2 Programming Part 1: The Java Language This is the first course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This first course in the series is designed to give students more...

Java 2 Programming Part 3: Core Language APIs, Threads, and Exceptions This is the third course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer goods, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This course covers the function of packages in Java, including more...

Internet Basics The Internet represents the transformation and evolution of the information age. It has emerged as a powerful tool for communication and information sharing, that is making a major impact on people all over the globe. In other words, the Internet is an information super-highway that has compressed the world into a cyber colony. This, in turn, has revolutionized the way people interact with each more...

Win2000 Active Directory Implementation Remote Installation of Windows 2000 ...he components and functionality of RIS, how to use RIS to perform an automated deployment, and how to install, configure, and authorize an RIS server. The course will explain how to create an RIS client boot disk to use for an RIS client installation, the security benefits of prestaging a client computer, how to implement load balancing, and how to manage and secure RIS images. Then you will more...

Microsoft Access 2000 Basic This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics more...

Microsoft Excel 97 Advanced ...c simulation of Microsoft Excel 97, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the more...

Microsoft Access 97 Basic This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 97, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. This course is designed to help individuals who want to achieve basic proficiency in MS Access 97. Individuals who more...

Site Survey Fundamentals In this module, we discuss the process of conducting a site survey, also known as a "facilities analysis." We discuss terms and concepts with which you are probably familiar if you have ever installed a wireless network from the ground up. more...

Overview of Layers and Layer 1 Devices In this WestNet e-Learning module, we review the layers of the Open Systems Interconnection (OSI) reference model, functions of each layer, and internetworking devices that perform each of the functions. We will begin a detailed discussion of the devices found at the Physical Layer of the OSI model. more...

Advanced Data Manipulation and Analysis in Excel 2002 To provide an overview of the advanced data manipulation and analysis features in Excel 2002 End-users seeking proficiency in the use of Microsoft Excel 2002 at an advanced level; end-users seeking to obtain Microsoft Office User Specialist (MOUS) certification in Microsoft Excel 2002 at Expert level more...

ISPF with TSO E I Provides an extensive and practical introduction to the MVS TSO/E system and using the ISPF Program Development Facility (ISPF/PDF). End users, programmers, operators, production support, technical support, analyst. more...

Configuring Basic and Advanced Route Plans To explain how to configure basic and advanced route plans in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...

Facilitating On-site and Virtual Teams ...ecause it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of maturing teams and provide strategies uniquely designed for addressing more...

Call Center Structures The Call Center Profession This course describes the functions, structure and key players of a typical call center, and underscores the uniqueness of the profession. Agents who need an understanding of the fundamental structures and relationships in the call center profession. more...

The Contact Center and Technical Support Agent In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as more...

Planning for Quality ...rocedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the inputs, tools and techniques, and outputs of the Project Quality Management processes. This course is aligned with "A Guide to the Project more...

The Execution Process Group Once you have completed initiating and planning for your program, it is time to take the steps necessary to execute the program. The Executing process group is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling, more...

Selecting the Solution Cost-Benefit Solutions This course helps learners to recognize and apply cost-benefit analysis procedures. Professionals who want to resolve workplace challenges more effectively. more...

Preparing to Negotiate Know Your Game Position Preparing to Negotiate: Know Your Game Position, is the third of eleven courses in this curriculum. After the completion of this course you will be able to identify the stages in clarifying goals, identify the importance of flexibility and underlying interests, assess your position by posing questions and perform a step-by-step analysis of your position. The Negotiation Strategies curriculum helps more...

Evaluate and Revise for Impact Review Texts Systematically This course provides several strategies to systematically revise your documents. Professionals who want to enhance their written business communications by effectively addressing audience needs more...

Personal Accountability Working for Your Inner Boss ...e boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or criticism. On another level however, the judgment of an external boss isn't enough to make a job personally fulfilling and rewarding. That's something all more...

Participating Effectively in Business Meetings A meeting is a gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made more...

Effective Use of Feedback for Teams Simulation ...work. Periodic reviews and discussions of how the team is performing, how individuals are contributing to the team's performance, and how the team is being managed, are all vital to ensuring that the team continues to perform at peak level. As a team leader, your ability to give and receive feedback will seriously impact the effectiveness and success of your team. Without a clear understanding more...

Getting Results through Communication ...be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help you become a more...

Virtual Team Management Managing Virtual Team Relationships ...learn the seven functions that virtual team managers must perform and the four factors that can hamper a virtual team manager's success. In addition, you will learn about the importance of boundary management and how virtual team managers can be effective boundary managers through the use of management techniques. Finally, you will learn how virtual team managers can incorporate collaborative more...

Empowering your Workgroup Evaluate Staff Performance This course defines the PERFORM evaluation tool and demonstrates how it can be used to improve individual performance. All levels of professionals who supervise the performance of other staff members. more...

Organizational Behavior The Organizational System Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their more...

Moving into Management Simulation You work for The Electric Car Company. Recently your boss, Sonya Black, promoted you to Marketing Manager. Your main focus is now on managing the activities of others. You'll initially find that some of your coworkers' expectations of you have changed. Some of your former colleagues will have trouble accepting your promotion, and you will need to respond appropriately to their negative reactions. more...

Affirmative Action and the EEO HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. more...

Strategic Approaches to Risk Management HRCI SPHR Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and more...

EEO and Affirmative Action HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's more...

Managerial Decisions and Capital Budgeting Business decisions involve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you more...

Administrative Functions ...operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you succeed at your job. It will show you how to manage records, make business travel arrangements, and organize conferences and meetings. It more...

Accounting Fundamentals How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting more...

Accounting Systems and Closing Activities Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every more...

Accounting for Corporations ...corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the corporation's accounts. In addition, you will learn how to determine total and per share shareholder equity. Individuals who require knowledge of the basics of accounting, who are starting a more...

Analyzing Cash Flow Statements Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement more...

Managing Working Capital Working capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course, more...

Strategic Decision Making The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP, more...

Control Charts and the Pre-control Process ...go further and verify that improved processes continue to perform at the improved levels. This course will present control charts, which are used to determine with statistical precision the extent to which improved processes maintain improvement level performance with minimum variation and are, thus, under control. The course also will present the pre-control process, an easier and quicker more...

Design and Analysis In the Six Sigma Improve phase, organizations are aiming to evaluate which process inputs have the most significant impact on the process output. Only by effective experimental design and subsequent analysis can organizations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the more...

Introduction to Product Management Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, more...

Intellectual Property Overview ...s to internal and external customers. How does management perform this function effectively while keeping the law on its side? This course explains the basic types of intellectual property, the legal protections in place, and the potential consequences of violating intellectual property rights. The course covers current copyright, patent, and trademark laws and presents methods for minimizing more...

Usability Engineering This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology. more...

Web Services and Service-oriented Architecture To understand the concepts underpinning web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies more...

Fundamentals of HTML Programming This course enables students to understand Web page development using HTML as the programming language. The course explains the concepts of developing basic and advanced HTML pages with the help of tables and forms. This course deals with HTML 3.2 and HTML 4.0. This course is intended for students who are interested in developing web pages using HTML as the programming language. more...

Getting Started with Director 8 0 The Getting Started with Director 8 WBT is meant for end users who are familiar with the Windows Graphic User Interface. The course introduces the audience to Director 8, its features, and how to use these features to create movies. End users who are familiar with the Windows Graphical User Interface more...

Advanced Features of Director 8 0 The Working with Advanced Features of Director 8 WBT is meant for end users and describes the various advanced features Director 8, and how to use them to create movies. Additionally, the course describes how to integrate a Flash movie with a Director movie, play movies on the Internet, and package movies for distribution. End users who are familiar with the Windows Graphical User Interface and more...

Software Engineering Concepts The Software Engineering Concepts WBT provides an introduction to the basic concepts of software engineering. It examines the software development process, and the relative strengths and weaknesses of various software process models. It also describes various approaches to requirement gathering and problem analysis. The students will also learn to specify and validate requirements. Managers, more...

Globalizing ASP NET Applications To outline the issues and processes involved in globalizing and localizing an application Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification more...

Web Application Tracing and Debugging in C To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Web Application Maintenance in C To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Web Application Tracing and Debugging in VB NET To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Web Application Maintenance in VB NET To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Moving to Visual Basic NET To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET more...

C 2005 Customized Programming To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536) more...

Visual Basic 2005 Customized Programming To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536) more...

Data Integration Database Environments and XML Handling with C 2005 To identify how to configure database connections and handle XML data in Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam more...

Asynchronous Programming and Deployment with C 2005 To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam more...

Advanced ADO NET Programming To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET C# programmers and candidates for the Microsoft MCSD and MCAD certification paths more...

Developing NET Specifications Strategies and Conceptual Design To define development and operations strategies and derive the conceptual design A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions more...

UNIX Editing Printing and Text Formatting This course presents the basics of editing, printing and formatting UNIX text files. The course concentrates on the vi editor