Instructor Led Performance Training in Canada - Training Resources
Performance Training Provider? - Tell us about your Training!
Upcoming Performance Training Classes
| Title | Start Date | City | State | Country |
| 5062A First Look Using Windows Vista MS Certification | ||||
| Wednesday, December 9, 2009 - [Register] | Ottawa | ON | Canada | |
| 2790A Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005 MS Certification | ||||
| Monday, November 30, 2009 - [Register] | Vancouver | BC | Canada | |
| Geotechnical Aspects of Pavements | ||||
| Monday, November 30, 2009 - [Register] | Mississauga | ON | Canada | |
| Active Leadership Classroom - Nexient | ||||
| Tuesday, December 15, 2009 - [Register] | Vancouver | BC | Canada | |
| Coping With Stress Work and Home | ||||
| Friday, November 27, 2009 - [Register] | Toronto | ON | Canada | |
| Microsoft Project 2007 Level 2 - nexient | ||||
| Tuesday, December 8, 2009 - [Register] | Ottawa | ON | Canada | |
| MS 2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment | ||||
| Monday, December 7, 2009 - [Register] | Toronto | ON | Canada | |
| Microsoft Excel 2007 - Level 1 | ||||
| Wednesday, December 16, 2009 - [Register] | Calgary | AB | Canada | |
From Primer Business Solutions Inc.
Business Skills Supervisor




Course Description
A Supervisors Success is Measured by the Success of their Employees. This said, they will need to posess a multitude of skills ranging from communication to performance management. Coaching to Flexible Decision Making.
Learning to cope with rapid changes in a work day means that learning these skills is imperitive to any Supervisor's success. This course will teach
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Business Skills Customer Service





Course Description
It takes more time, effort, and thus cost to sell to a new customer as opposed to an existing customer. It is estimated the cost is up to 40% more in fact. Delivering exceptional customer service is key to a businesses survival, and growth rate.
The Customer Service course will provide great insight and tips to ensure you are maximizing performance in customer service and
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Business Skills Business Writing





...ess writing can have a huge impact on a business and it's performance. Good or Bad. It can create an atmosphere potential customers can feel comfortable in, or it can have quite the opposite impact!
Effective Business Writing will increase the clarity, impact, and overall professionalism of your emails, letters, memos, and reports. Participants will learn targetted wording, strategies for
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From RunIT Consulting Limited
LoadRunner Suite Training
This training course suite combines the Fundamentals of LoadRunner 9. 0, VuGen, Scripting for the Web, and LoadRunner Hands-On Lab courses for a robust introduction to LoadRunner.
Fundamentals of LoadRunner (2 day)
LoadRunner is an automated load testing tool that allows you to test your application before, during, and after deployment. This course is designed to give you a firm foundation in
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From Global Innovative Campus
Instrumentation Monitoring Condition Assessment for Engineers
...n service. Planning, design of instrumentation programs, performance of commonly used sensors, data acquisition, signal conditioning, error analysis, information management, and case histories will be addressed in detail.
Objective:
The objective of this course is to enable participants to employ modern instrumentation and monitoring methods to achieve better project performance. After
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Compressors Fans and Pumps Basics Selection Operation
...asp of the basic operating principles, machine and system performance characteristics, and selection criteria, plus knowledge of common problems and repair techniques, preventive/ predictive maintenance.
Target Audience
Design and project engineers and technologists, plant and facility engineers, consultants, mechanical engineers and technologists, maintenance and operation personnel and
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Flexible and Rigid Retaining Wall Systems Design Workshop
...course addresses the selection, design, construction, and performance of earth retaining structures used for support of earth fills and excavations or cut slopes. The instructor covers factors that affect wall selection. Class discussions will include design procedures and case histories, demonstrating the selection, design, and performance of various earth retaining structures. Detailed
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Theory and Practice of Nutrient Removal
...ical treatment processes in order to achieve the expected performance. The course stresses the understanding the fundamentals and bridges the theoretical considerations with the practical aspects of operation.
Objective
To provide comprehensive understanding of biological nutrient removal processes and tools to achieve effective performance results including problem solving ideas.
Who
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From Software Training Academy, Inc
Advanced PHP Programming Training

Over the past three years PHP has evolved from being a niche language used to add dynamic functionality to small sites to a powerful tool making strong inroads into large-scale, business-critical Web systems. The rapid maturation of PHP has created a skeptical population of users from more traditional "enterprise" languages who question the readiness and ability of PHP to scale, as well as a large
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From Last Minute Training
5062A First Look Using Windows Vista MS Certification
This half-day clinic and Hands On Lab introduces students to Microsoft Windows Vista including an introduction to the features for security, reliability, performance, manageability, and productivity.
more...
2790A Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005 MS Certification
The purpose of this two-day workshop is to teach database administrators working in enterprise environments how to determine and troubleshoot performance issues using Microsoft SQL Server 2005.
more...
Developing Emotional Intelligence
The primary goal of learning about our emotional intelligence is to improve personal resilience and performance by learning to be more conscious of our emotions, and more skilful in applying the appropriate emotion at the appropriate time.
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Geotechnical Aspects of Pavements
This course covers the latest methods and procedures to address the geotechnical issues in pavement design, construction and performance for new construction, reconstruction and pavement rehabilitation projects.
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Foundations of Construction Law
Actual case examples will be discussed explaining contract performance, how to resolve construction disputes, how to prepare for a litigation case, and the bidding process.
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Servlets and Java Server Pages
Servlets & JavaServer Pages covers the details of developing Web applications that use the server-side capabilities of Java Servlets & JavaServer Pages. Learn the architecture of Servlets & JSP, including issues like performance, multithreading & more.
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Conduct Effective Performance Reviews - empower
Setting goals & objectives to aim for will give supervisors & employees a unified focus & targets to aim for. Supervisors must also learn how to give feedback, both positive & negative, on a regular & timely basis so that employees can grow and develop.
more...
Coaching for Performance Certification Program
This two day certification program is packed with information to help you & your staff become the best coaches they can be. Team-leaders will learn how to analyze and adjust the way in which they
communicate with their staff.
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Implementing Cisco Works Lan Management SolutionCWLMS - arp
Learn how to effectively use the CiscoWorks apps contained in the LMS bundle. The focus is on finding the correct tools within CiscoWorks to document the network, long changes that occur, deploy global changes to devices, monitor network performance...
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Active Leadership Classroom - Nexient
The Active Leadership program provides the concepts and the practices of Leadership in a high-impact learning-environment to help leaders effectively coach, empower and lead individuals and teams to higher levels of performance.
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Microsoft Project 2003 Beyond Basics - TPLANIT
...petency in evaluating project schedules; tracking project performance and managing costs; customizing project tables, filters, views and reports; creating and using templates; and managing multiple projects. Customizing your project; formatting the Gantt Chart; Tasks; tracking project performance and managing costs; customizing project tables, filters, views and reports; creating and using
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*Supervise Motivate Lead Others
An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and that to superior performance is a most satisfying experience for any one who acts in a leadership capacity.
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Performance Management Managing Employee Performance
Learn: Tools to help employees set & achieve goals; A 3-phase model that will help participants prepare employees for peak performance, activate their inner motivation, & evaluate their skills; Motivational tools & techniques; Coaching methods & skills.
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2275C Maintaining a Microsoft Windows Server 2003 Environment
This course provides knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows Server 2003 family.
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Understanding Behaviour How It Impacts Performance
Topics: Understanding Your Own Behavioural Style, How To Recognize Behavioural Styles In Others, The ART of Communicating, Achieving World-Class Results Through Understanding, Effective Team-Building & Performance Improvement.
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Time Management Get Organized for Peak Performance
In this one-day workshop, participants will learn how to make the most of their time by getting a grip on their office space, organizing their workflow, learning how to use their planner effectively, and delegating some of their work to other people.
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Coping With Stress Work and Home
This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or bad, it's a fact of life.
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Conducting Effective Performance Reviews
Setting goals & objectives to aim for will give supervisors & employees a unified focus & targets to aim for. Supervisors must also learn how to give feedback, both positive & negative, on a regular & timely basis so that employees can grow & develop.
more...
Time Management - Get Organized for Peak Performance - new era
Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. Get a grip on your office space, organize your work flow, use your planner effectively, say no without guilt & delegate some of your work to other people.
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Conducting Effective Performance Reviews - nexient
Performance Reviews are an essential component of employee development. If improving your employees performance and job satisfaction is important, you need to do better reviews.
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Configuring Managing and Maintaining Windows Server 2008 Servers
This 5-day instructor-led course provides the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2008 environment.
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Windows SharePoint Services 30 Level 1 - nexient
Who should attend
This course is designed for individuals who access information on a Windows SharePoint team site or SharePoint site owners who are responsible for creating and managing a team website.
Performance Objectives
Upon successful completion of this course, students will be able to:
Examine collaboration technology and Windows SharePoint Services 3. 0 team sites.
Work with
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Managing and Maintaining a Microsoft Windows Server 2003 Environment - Acend
This course provides students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment.
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Configuring Windows Server 2008 Active Directory Domain Services
Who should attend
The primary audience for this course are AD Technology Specialists, Server Administrators, and Enterprise Administrators who want to learn how to implement AD in a distributed environment, secure domains using Group Policies, and perform backup, restore, and monitor and troubleshoot AD configuration to ensure trouble free operation.
Performance Objectives
After completing
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Above Ground Storage Tanks- EPIC
In this course you'll update your understanding of above ground storage tank technologies constructed in accordance with API standard 650, materials of construction & their performance with various petroleum products, chemicals & hazardous liquids & more.
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Microsoft Excel 2000 - 2003 Level 1 - nexient
...e is intended for new users of Excel 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Open and move around in an Excel workbook to learn navigation skills necessary for creating and using Excel spreadsheets
Organize columns and rows to accommodate information and edit the contents of cells to organize the
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Microsoft Excel 2000 - 2003 Level 2 nexient
...Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Organize, protect, and display data, using various tools
Create linking formulas and use the IF function
Set up multiple worksheets, use information from other sources through consolidation, and copy and paste links to combine information into one worksheet
Create and modify
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Active Leadership- Nexient
Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. This reality requires a repertoire of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and
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Microsoft Excel 2007 Level 2 - nexient
...s who are familiar with Microsoft Office Excel 2007.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Organize, protect, and display data, using various tools
Create linking formulas and use the IF function
Set up multiple worksheets, using information from other sources through consolidation, and copy and paste links to
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Microsoft Visio 2003 Level 1 1 day course - nexient
...end
This course is intended for new Visio 2003 users.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Create, open, close, and save drawing files, and work with stencils and drawing pages
Use the drawing features in Visio, including the drawing tools, master shapes, and formatting tools
Use the text editing and formatting
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Microsoft Excel 2000 2003 Level 3 Data List Management - nexient
...icipants who are familiar with Excel 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Add, edit, search for, and delete records in a data list using a form, look up data
Sort records in a data list using a variety of methods
Filter data in a list using a variety of methods, as well as work with filtered
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Xsan 301 Xsan 2 Administration
This 3-day course focuses on deploying storage area networks. Students configure, performance tune, and troubleshoot a storage area network using Apple's Xsan 2 tools. The course also covers storage resource management and data protection.
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Apache Web Server Administration
This course enables the student to install, configure, and maintain Apache, the dominent web server on the internet. Security, Virtual Hosting, Proxying, dynamic content, performance tuning, and other topics are covered.
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Troubleshooting and Optimizing Database Servers using Microsoft SQL Server 2005
This workshop teaches database administrators working in enterprise environments how to determine and troubleshoot performance issues using Microsoft SQL Server 2005. The primary focus of this workshop is to teach the overall process of troubleshooting.
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Microsoft Access 2000 2003 Level 2 Advanced Database Design
...participants who are familiar with Access 2000 - 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Enhance tables by creating lookups
Create various types of advanced queries
Create advanced forms by adding controls, subforms, calculations, and graphic images
Create relationships between tables to ensure data accuracy
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Scheduling and Cost Control 4 day course - Nexient
Target Audience:
Project Managers or Business Professionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications.
Learn How To:
Use the work breakdown structure to develop a network diagram
Calculate schedules using PERT/ CPM
Identify, assign, and tabulate resource requirements
Predict costs and work
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Negotiation Skills for Project and Contract Managers 3 day course -nexient
...so learn how to negotiate for efficient cost and schedule performance and achieve successful results on time. Participants will receive coaching and feedback from the instructor and the other participants.
By the end of the course, you will have explored the dynamics of both the competitive and collaborative models of negotiation as well as some of the implications of team negotiations. Not
more...
MS 2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment
This course combines five days of instructor-led training with additional e-Learning content to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment.
This is the first course in the Systems Administrator and Systems Engineer
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Microsoft Office FrontPage 2003 Level 2
...Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- use frames to display several pages of Web content within a single browser window.
- add user navigation components to your site, including search, image maps, and a table of contents.
- create Web forms and save collected data to a file and a database.
- add dynamic content to Web
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Microsoft Word 2000-2003 Level 2 - nexient
...cipants who are familiar with Word 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Create and modify tables to organize data and enhance appearance
Use the Mail Merge task pane with different data sources and main documents to create form letters, envelopes, and mailing labels
Use styles to create
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ABCs of Supervisor Training- EMPOWER Performance
Location: Calgary Date: 2009-03-18
List Price: $647 Offered Price: $517. 00
Seats Available: 2
This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isna t easy but it
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Smart Manager
Witz SmartMANAGERa Training guides you in the development of the performance skill sets every manager needs to master a regardless of how long you have been managing. This highly proactive course delivers team management skills and refines your ability to adjust to changing circumstances to produce original solutions that drive performance.
WHO SHOULD ATTEND: Managers, supervisors, team
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Microsoft Excel 2007 - Level 1
This course is designed for people preparing for certification as a Microsoft Certified Application Specialist in Excel, who already have knowledge of Microsoft Office, Windows 2000 (or above), and who desire to gain the skills necessary to create, edit, format, and print basic Microsoft Office Excel 2007 worksheets.
Performance-Based Objectives
Upon successful completion of this course,
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Active Leadership 3 day course - nexient
The Active Leadership program provides the concepts & the practices of Leadership in a high-impact learning-environment to help leaders effectively coach, empower & lead individuals & teams to higher levels of performance.
more...
Active Leadership 3 day course
The Active Leadership program provides the concepts & the practices of Leadership in a high-impact learning-environment to help leaders effectively coach, empower & lead individuals & teams to higher levels of performance.
more...
Introductory PC Troubleshooting and Maintenance
Avoid the frustration of a computer that doesna t work! With some basic troubleshooting skills and maintenance advice you can take care of the most common PC difficulties. You'll also learn about computer viruses, spyware and other malware and what to do to stop them in this hands-on workshop.
During this half-day session, participants will learn:
basic maintenance for optimal performance
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VMware VI35 Ultimate Bootcamp - 5 day course
...Performance Objectives
To train the Ultimate virtualization expert through intense immersion in a five day accelerated VMware ESX training Ultimate Bootcamp.
This course includes all the content you would find in 5 of VMwarea s most popular courses:
VMware I3 - What's New
VMware I3 - Install and Configure
VMware I3 - Deploy, Secure, and Analyze
VMware I3 - P2V Assistant
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Rapport and Relationship Building
Workshop Highlights:
Learn how you can create more positive first impressions when beginning a new business relationship.
Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet.
Discover the a Compliance Principlesa and the role that they play in decision making and professional selling.
Explore techniques for
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SUSE Linux Enterprise Server 10 Administration 5 day course
Who should attend?
This course is ideal for those who have gained basic skills with Linux as taught in SUSE Linux Enterprise Server 10 Fundamentals (Course 3071) and now want to gain in depth knowledge on tasks a Linux system administrator has to perform routinely on SUSE Linux Enterprise Server 10.
Performance Objectives
Based on SUSE Linux Enterprise Server 10, you will gain familiarity
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Microsoft PowerPoint 2000 - 2003 Level 1 - nexient
...intended for new users of PowerPoint 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Identify PowerPoint screen elements and terms to use the program efficiently
Use outlines to organize the text of your presentations
Display a consistent look throughout presentations by using colour schemes and the Slide
more...
Crystal Reports XI R1R2 Report Design I Fundamentals of Report Design
Who should attend?
The target audience for this course is report designers, new to Crystal Reports, who are responsible for creating and distributing reports.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Plan and create reports that will help them analyze and interpret information
This course is an in-depth approach to the
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Microsoft Word 2000 2003 Level 3 - nexient
...ticipants who are familiar with Word 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Assign themes and insert graphics to add visual appeal to documents and use WordArt and text boxes to enhance document layout
Add columns, headers, and footers to enhance page layout and use tables to sort, calculate, and
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Crystal Reports XI R1R2 Report Design II Business Reporting Solutions - nexient
Who should attend?
The target audience for this course is report designers who are responsible for creating and distributing reports and have completed Crystal Reports RD110R2: Fundamentals of Report Design.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
To plan and create reports that will help you analyze and interpret
more...
Microsoft Access 2000 - 2003 Level 1 Database Design - nexient
...s intended for new users of Access 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Identify the components of a database, and work with those components
Open a table, find information stored there, and enter data
Create a table design from a template, and customize it
Enter data into tables, and ensure
more...
Adobe InDesign CS3 Level 1
Who should attend
This course is intended for graphic designers, creative professionals, print professionals, publishers, pre-press professionals, and marketing communications professionals.
Performance Objectives
Upon successful completion of this course, students will be able to:
Manage the InDesign environment
Design documents
Enhance documents
Add tables
Finalize documents
more...
Implementing a Microsoft SQL Server 2005 Database - nexient
...atures and technologies for implementing a database.
Performance Objectives
After completing this course, students will be able to:
Create databases and database files.
Create data types and tables.
Use XML-related features in Microsoft SQL Server 2005.
Plan, create, and optimize indexes.
Implement data integrity in Microsoft SQL Server 2005 databases by using constraints.
more...
Negotiation Skills for Project and Contract Managers - nexient
...so learn how to negotiate for efficient cost and schedule performance and achieve successful results on time. Participants will receive coaching and feedback from the instructor and the other participants.
By the end of the course, you will have explored the dynamics of both the competitive and collaborative models of negotiation as well as some of the implications of team negotiations. Not
more...
Negotiation Skills for Project and Contract Managers
...so learn how to negotiate for efficient cost and schedule performance and achieve successful results on time. Participants will receive coaching and feedback from the instructor and the other participants.
By the end of the course, you will have explored the dynamics of both the competitive and collaborative models of negotiation as well as some of the implications of team negotiations. Not
more...
Managing IT Projects - nexient
Target Audience:
Those who need the skills for efficient project implementation in an IT environment. Business Analysts will find this course of particular interest.
Learn How To:
Develop a results driven project management team
Estimate IT project costs and schedules using simple, but proven, techniques
Identify the top 16 risk factors on any IT project
Motivate IT professionals for
more...
Microsoft Project 2007 Level 2 - nexient
...s who are familiar with Microsoft Office Project 2007.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Understand the concepts of word processing, and how to create, save, and open documents for easy document management
Use sample templates, create custom templates, and use the Organizer to manage project elements
Display
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Building Enterprise Solutions with SharePoint Server 2007
...attend
Application Builders and Solution Architects
Performance Objectives
This intensive 4-day course demonstrates how to make the most out of Windows SharePoint Services 3. 0 (WSS) and Microsoft Office SharePoint Server 2007 (MOSS) without having to engage in any custom development. You will be shown how to create business solution using nothing more than the browser and Microsoft
more...
Microsoft Access 2000 - 2003 Level 1 Database Design nexient
...s intended for new users of Access 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Identify the components of a database, and work with those components
Open a table, find information stored there, and enter data
Create a table design from a template, and customize it
Enter data into tables, and ensure
more...
Citrix Presentation Server 45 and XenApp 50 for Windows Server 2003 Administration - Nexient
...ts are also appropriate candidates for this course.
Performance Objectives
Upon successful completion of this course, learners will be able to:
Install XenApp in a Windows Server 2003 environment
Install and configure Clients
Publish applications, resources and content
Configure and manage policies
Configure ICA connection and session settings
Configure and manage server
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Novell Network Management NetWare 65 5 day course
Who should attend?
This course is for students who have entry-level experience in managing computer networks. This course does not require that you have occupational experience with Novell products; however, it does assume you have some prior knowledge of NetWare 6. 5
Performance Objectives
This course teaches the basic, critical skills for managing a NetWare 6. 5 network. This course is
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Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007
...mplement Microsoft Office Communications Server 2007
Performance Objectives
After completing this course students will be able to:
Implement and deploy an instant messaging solution by using Office Communications Server 2007 Standard Edition.
Implement end-user and application collaboration features by using the Office Communications Server 2007 messaging clients and the Microsoft
more...
Microsoft Visio Professional 2007 Level 1 - nexient
Who should attend:
This course is designed for persons who have an understanding of basic workflows and the concept of end-to-end flowcharting.
Performance Objectives:
Upon successful completion of this course, students will be able to:
Explore the Visio 2007 interface.
Create a route map.
Enhance a basic diagram.
Create process diagrams.
Create an organization chart.
more...
The Complete Java Course for Professional Developers
...anaging Transactions
Thread Considerations
Addressing Performance Issues
A Complete Jpa Example
| Module 8: Session Facade Pattern
| J2EE Design Patterns
Session Facade Pattern
Transactions
Container-managed Transactions
Transaction Attributes
System Vs. Application Exceptions
Rolling Back a Container-managed Transaction
Creating An Enterprise Application
|
more...
Introduction To C Acquainting Yourself with Objects
...ject Methods
Constructors
Destructors
Static Data
Performance Overview
| Module 3: Inheritance and Polymorphism
| Inheritance
Inheritance and Constructors
Polymorphism
Abstract Functions and Classes
Working with Interfaces
| Module 4: Working with Objects
| Object Operators
Reflection
Exception Handling
Working with Generics
About Serialization
File
more...
The Leading Edge Leadership through Effective Communication
This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.
Learning Objectives
Participants who complete this workshop will:
* Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding.
* Demonstrate
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Developing High Performance Teams
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual
more...
Managing People From A Human Perspective
...ned for supervisors and managers who wish to optimize the performance of their workgroup. It begins by exploring personality types in the interest of helping the manager gain insights into their team composite and using this knowledge to develop approaches for improving performance. It also deals with best practices for handling performance problems, team-building, hiring, and providing
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How to Get Top Performance from Your Staff
...performance by actively engaging your employees. Topics include:
* The importance of a performance management plan and how to create and implement one;
* The importance of having position descriptions and how to create them;
* The role of the leader and the power of delegation;
* Aligning performance to practice requirements;
* Getting bursts of performance for
more...
Asphalt Mix Design
...performance of high quality materials and sophisticated construction practices is best achieved with a thorough understanding of material properties and asphalt mix design.
An understanding of the considerations for the design and construction of an asphalt pavement and of the factors that influence its deterioration is essential to make technically and economically feasible decisions
more...
Psychology of Selling
# Attending this workshop will help you gain a clear picture of what makes you tick and provide you with a huge advantage in the sales profession over your greatest competition, yourself!
# You will learn what it takes to get yourself up, keep yourself up and stay motivated and driven towards your goals and objectives.
# Participants will explore programming and conditioning and learn secrets
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Inside Selling Skills Module 27
In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how
more...
Effective Industrial Application of Generator and Excitation Systems
Objective
To provide participants with the technical background and guidelines in the selection and application of the generator and excitation system in an industrial plant.
After Participating In This Seminar, You Will Be Able To:
Select generator and excitation system for best performance in your application
Apply neutral grounding
Use your improved knowledge about turbo-generators
more...
Heat Exchangers - Design Operation And Performance
Heat exchangers are important and expensive items of equipment that are used in a wide variety of industries. A better understanding of the basic principles of heat transfer and fluid flow and their application to the design and operation of shell and tube heat exchangers as well as compact and air cooled exchangers that you gain from this course will enable you to improve their effectiveness and
more...
Adobe Illustrator CS3 Fundamentals 3 days
...ss options let you work quickly and intuitively. Improved performance and tight integration with other Adobe applications also help you produce extraordinary graphics for print, web and interactive, and mobile and motion designs.
This program is intended for graphic professionals who need an essential understanding of vector illustrations. Experienced users will also benefit from the the
more...
Marketing and Sales
A small marketing budget doesna t mean you cana t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya s image, and build your bottom line.
LEARNING OBJECTIVES
more...
Coaching A Leadership Skill
This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;
more...
Contact Center Manager Certification Training
...use for interviewing, hiring, giving feedback, conducting performance appraisals, coaching, mentoring, and disciplining staff in a contact centre environment.
* Handle difficult and challenging people and situations with reduced stress by using a variety of proven assertiveness and conflict management techniques.
* Enhance onea s effectiveness in leading and facilitating meetings for
more...
Lets get FOCUSED on Management Managing Results in the 21st Century
Do you want to develop your ability to manage and supervise others more effectively? Have you recently been promoted to a team leader, supervisor or a management position and have less than 1 year's experience? Are you a seasoned professional looking to enhance your ability to communicate more effectively and improve your overall performance and that of your team? Then this course is for you.
more...
The Leading Edge: Leadership through Effective Communication
Participants who complete this workshop will:
* Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding.
* Demonstrate accountability and courage when executing decisions and communicating with staff.
* Improve staff performance by identifying and
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Preparation for the PMP Certification Exam Up to Five Days
At the end of this class, participants will be prepared to:
* Apply an advanced knowledge of the project management based on the PMBOK model
* Recognize both the content and format of examination questions
* Identify the weak areas that require more individual study
* Pass the Project Management Professional certification examination
Students to this class also receive:
*
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Publisher 2003: Level 1
Performance-Based Objectives
- Upon successful completion of this course, students will be able to:
- create a one-page publication.
- modify a publication's layout and structure.
- edit content in a publication.
- format text.
- format pictures.
- identify the options for distributing a publication.
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Coping With Stress Home and Work
Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or
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Time Management
...Performance-Based Objectives
* Identify the benefits of time management, evaluate productivity, and identify goals and set priorities.
* Develop time management plans by identifying goals, creating daily plans, and recognizing obstacles.
* Use technology to save time instead of wasting time; and maintain a reasonable workload by saying no.
* Increase productivity by controlling
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Leading & Motivating Others
Location: Toronto Date: 2008-05-15
List Price: $399 Offered Price: $319.00
Seats Available: 2
* Motivate and inspire staff to reach goals
* Evaluate performance objectively
* Provide negative feedback without arousing defensiveness
* Conduct productive coaching sessions
For more information please call 1-877-313-8881 or copy this link into your browser:
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ITSM Metrics (KPIs and TCO) Expert - 5 Days
...ypical activities required to implement a measurement and performance improvement framework for managing the service level and financial management processes.
What's included:
* Trainer with ITIL Service Manager certification and years of industry experience
* Course binder with slides
* Light refreshments in the morning and during breaks
* Certificate of completion
For more information
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ITSM Metrics (KPIs and TCO) Awareness
...and demonstrates practical examples of how to implement a performance improvement approach using a case study example for IT service management.
Included in this certification program is:
* Trainer with ITIL Service Manager certification and years of industry experience
* Course binder with slides
* Case study
* Light refreshments in the morning and during breaks
*
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Time Mastery & Personal Effectiveness
Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn how to
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Best Practices for the Multi Project Manager - 2 Day Seminar
Location: Toronto Date: 2007-07-16
List Price: $1595 Offered Price: $1116.00
Seats Available: 1
How You Will Benefit
* Meet the challenges of managing multiple projects
* Learn how to balance staff and workload while reducing risk and conflict
* Recognize which projects are top priority and which are not
* Improve personal time management and communication throughout the
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Making the Transition to Management - 2 Day Seminar
...s of coaching, communication, motivation, delegation and performance management
* Practice your listening and feedback skills
* Become an effective member of the management team
What You Will Cover
* How to build successful relationships with Managers, peers and direct reports
* Know what is expected of a Manager
* Learn how to flex your management style to
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From Karen Denega Training & Coaching
Enhancing My Effectiveness Using MINDEX Thinking Styles


A Powerful Tool for Transformation...
Our thinking style is our characteristic way of processing information. It's the way we acquire our knowledge, organize our thoughts, form our opinions, solve problems, make decisions, plan, and express ourself to others.
The Mindex Thinking Style Profile enables a person to better understand his or her primary patterns of thought. Based on a combination of
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Teamwork Training: Team Orientation and Shared Visioning Session

This half-day session focuses 'real' teams on their purpose and objectives. It is ideal for Senior Management Teams, Management Teams, Project Teams, or Client Service Teams that need to be coming from the same page.
What does this session look like?
This session is held as part of a team meeting where the attendees workshop through the topics on the agenda. It is highly interactive and engages
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From Multi-Media Publications Inc
Teleseminar Adapting Agile for Use with Distributed Teams

Let's face it, the co-located teams mentioned in all of the agile methods just don't happen on many of our real-world projects. Sometimes, we just have no choice -- we have to work with team members in different cities, different time zones, or even on the other side of the world. How do agile methods fare under these circumstances?
Join in this 60-minute interview with Scott Ambler, a noted
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From MotivatedMinds, Inc
Appreciative Team Building
Appreciative Inquiry (AI) is a strength-based process used to generate positive, sustainable change in organizations, teams, and individuals. Appreciative Team Building is a 1-day workshop that helps teams define their best team experiences and use that as a model for team development.
Through dialogue and a series of exercises, teams envision their potential and develop actionable plans to
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Team Synergy Workshop
The Kolbe System can be used to analyze existing as well as potential teams based on individual Kolbe Index results, giving managers and senior leaders the capability to predict and manage team performance.
This program includes individual Kolbe Indexes, A team Synergy Report, and a one-day workshop. It offers a cost-efficient means of debriefing the Kolbe Indexes.
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Team Coaching
...a dynamic process that helps teams strengthen and sustain performance by equipping them with practical skills and tools to generate positive engagement and neutralize negativity.
Ideal for leaders stepping into a new role or for grounding a team moving in a new strategic direction, team coaching aligns people and plans to accelerate results.
We work with teams who want to
a Expand
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From Cameron Leadership Development Inc.
Effective Personal Productivity





Productivity is the wellspring of success and a basic part of human nature, yet many lack the direction they need to achieve. Our Effective Personal Productivity program will help members of your organization:
*Evaluate their attitude and make productive behavioural changes
* Set goals and achieve results
* Increase productivity through controlling priorities
* Communicate
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From The Training Bank
The Five Dimensions of Coaching
...d on individuals strengths in order to improve their job performance and develop their potential. Successful coaching is a dialogue between two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen. Coaching is a managerial discipline with well
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Adaptive Leadership
... Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best.
Effective leadership provides employees and team members with a clear vision of the goals and outcomes they are intended to achieve, a high level of commitment to that accomplishment, a feeling
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Customer-Focused Leadership
This highly effective and interactive 2-day on-site program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive
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From Garth W Roberts Ltd.
7 Keys to Inspired Leadership



This program is all about leadership - inspiring leadership. You can't motivate your people to increase productivity, but you can inspire them to be motivated. Your return is better productivity, better retention and greater profits.
Key One - Know Yourself - Let me introduce you to you.
Key Two - Inventory Time - What is your current reality?
Key Three - Know Your People
Key Four - Know
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From International Customer Service Association - Toronto Chapter
Coaching for Performance Certification
This 2-day program will develop the skills to transform you into the most effective coach you can be! If you coach on the job or would like to, this unique program will teach you how to analyze and adjust the way in which you communicate with your staff. By following our effective coaching methods, you can greatly improve your customersa satisfaction.
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From Victoria International College of Business and Technology
UNIX Admin-Total Solution Sun Soloris IBM AIX HP UX Veritas Training in Toronto
...ement, adding devices, backup and restore stratedy, basic performance tuning,
HACMP overview and troubleshooting
HP-UX outline - 8 hours
1) HP-UX Logical Volume manager, file systems and Device management
2) HP-UX all Network and services configurations
3) HP-UX daily management and cluster technology overview
TCP/ IP network outline - 4 hours
Covers the following contents
- Network
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SAP BI Business Intelligence Training in Toronto Free Seminar Jan 3
...a Modeling
a Logical Model
a SAP BI Data Model
a Performance Aspect
a Tracking History
-Data Staging
a SAP BI Architecture
a Source Layer
a SAP BI layer
a Presentation layer
a How to write ABAP program for ETL
a Warehouse Management
a Data Marts and Open Hub Services
-Extraction
a SAP BI data extraction process
a Data Transfer into SAP BI
a Flat
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Software Testing Quality Assurance Project QA QTP Training in Toronto
... Test management tools(Test Director)
a Performance Testing tools(LoadRunner)
What you can do after this course
a Designing, maintaining and applying test plans, test cases, and scripts
a Reviewing Test Plan and Test Cases
a Write Test Scripts (manual and automated)
a Execute manual and automated test procedures
a
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Data Warehouse and Business Intelligence Cognos Informatica Erwin BI ETL Training in Toronto
...
2. Data Warehouse and ETL (Informatica) (20 hours)
3. Performance Management and Business Intelligence (Cognos) (20 hours)
Instructors:
1. Senior BI Consultant from government, over 11 years experience in Data Warehouse and Data Mart Projects, 13 years in IT industry.
(Who Teaches: Performance Management and Business Intelligence, Cognos)
2. CBIP, CDMP, Senior Data Architect
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Oracle Database 10g Administration DBA Certificate Training in Toronto
...e covers all aspects of PL/ SQL, Database Administration, Performance Tuning, Backup/ Recovery and Network Administration.
PROJECT DESCRIPTION: Product Database System
We will design and develop a product database system. This project will demonstrate how to physically and logically design the database, administrate, backup/ recover the database, performance tuning and trouble shooting.
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SQL Server 2005 DBA Certificate and Hands-on Training in Toronto
...a Case 10. Managing security with Stored Procedures
- Performance concern
- Security concern
- Granting and managing permissions through Stored Procedures
a Case 11. Encryption
- Understanding encryption needs and concepts
- Encrypting data with password and keys
a Case 12. Replication
- Snapshot, Merge, Transactional
a Case 13. Working with data loading
- Bulk Insert
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NET Framework MCTS Certificate Real Project Training Class in Toronto
...ML data.
a Handle large objects.
a Enhance database performance.
a Query XML by using XPath. Web Application Development
a Create a Web application and Program a Web application.
a Use master pages to establish a common layout for a Web application.
a Manage state data for a Web application.
a Access and display data in a Web application.
a Control access to a Web
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From Affinity Consulting and Training Group
Lead People...Manage Things



Master the Five Key Facets of High Performance Leadership. In this inspiring workshop you will discover how to focus on the key attributes that will help you become not just a good leader, but a great one. Based on the book Lead People...Manage Things by Brian Ward, this workshop reveals the secrets to becoming a great leader.
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From Thinking for Results
Thinking for Results



Why are the top performers at the top? It's not what they do, it's why they do what they do - how they think. Randy will reveal the key personal and organizational barriers to better thinking, lead you to identify your own barriers, and show you how you can boost the quality of your thinking to reach the results you want.
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From Regal Solutions International
Understanding and Setting Departmental Specific KPIs and the BSC



...Performance Indicators (KPIs) and a Balanced Scorecard (BSC) for your organization can help management define, measure and provide a supportive role in maximizing resource utilization to achieve goals. Appropriate KPIs help set and guide people within the organization to focus on activities that add value and at the same time provide management a tool to control the results of the organization.
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From Performance Management Consultants
Supervisory and Management
...mbuilding
Dealing with Difficult People
Effective Performance Appraisals
La gestion efficace des employ s - notions fondamentales en supervision
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: Managerial Leadership
Managing for Superior Results III: Transformational Leadership
Managing Multi-Generational Diversity
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From Live to Learn
Team Building




... group process, which is the bottom line in creating high performance teams.
Participants learn how to build a team, maintain team cohesiveness and how to motivate team members to create enthusiasm.
We also offer the Team Dimensions profile which can be used to identify team member's preference or "role" within a team.
The roles identified in the profile are: Creator, Advancer, Refiner,
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Recruitment Strategies



... knowledge, skills, and abilities required for successful performance on the job.
This program focuses on best practices in sourcing and hiring people who will contribute bottom line results to your organization.
Participants will be introduced to behaviour based interviewing techniques based on the concept that the best predictor of behaviour in the future, is behaviour in the past.
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Management Development





...ctivity and ability to manage other people, processes and performance within a complex and changing workplace.
As with most of our programs, the MDP is customized to address your specific training needs. The program has been especially successful when implemented in modular form over a period of time. Using this approach participants have the opportunity to apply the skills and concepts
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Adventures in Attitude



Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and
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Time Management





...tively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional and personal responsibilities requires
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From Affinity Consulting and Training Group
Recognizing & Removing Barriers to Performance




Great managers can read people. They know that employees have different skills,
different concerns, and different levels of motivation. Further, they know that if they
ignore these needs, there is a greater chance that their employees will waste their energy
moving in the wrong direction, get frustrated with a lack of success, or just disengage
from a project or a team. Consequently, they ve
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From The Training Oasis, Inc.
Survivor Team Building: Arctic Survival: Stranded in Snow Country



...take you through a step by step "tune up" to enhance team performance and fine-tune your corporate, sales and marketing strategy. Loosely based on the TV show Survivor, this is a simulation of an arctic expedition in which your team gets lost and must invent and market a product or service to raise the money to get back to civilization. This simulation introduces you to some simple tools that
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Survivor Team Building: Wilderness Survival for Corporate Retreats



Wilderness Survival is a Survivor style team building simulation that will help you:
- Enhance team performance
- Fine-tune your marketing and sales strategy
- Identify new sources of business
- Forge stronger links between geographically dispersed teams
- Identify and eliminate communication barriers
- Break down silos
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From Executive Oasis International
Island Survival: Marooned on Horseback in Jamaica's Cockpit Country



...take you through a step by step "tune up" to enhance team performance and fine-tune your corporate, sales and marketing strategy together. Loosely based on the TV show Survivor, this is a simulation of an equestrian adventure in the hills of Jamaica. Your team gets lost and must invent and market a product or service to raise the money to get back to civilization. They need to have a plan in
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From Zenergy PD Inc.
Group Dynamics


Managing people in groups during facilitation, trainings and presentations is a unique skill. To be successful one must employ a multitude of non-verbal management strategies. This course enables participants to learn the necessary skills for harnessing the energy of the group in the most positive way possible.
Participants will explore the models behind successful group dynamic facilitation.
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Communicating For Better Business

If you are reading this you are probably one of those professionals who spends up to 80% of their time engaged in some sort of communication. Studies have show that an executives overall performance is strongly related to their competence as communicators. It is the secret to all great relationships, business and personal.
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Superior Supervision Skills

...performance or operation of a person or group . Therefore it is a portion of the management process. Within the learning organization (Senge 1995) supervision becomes important for learning and performance (the two being considered as integrally linked). The rapid and accelerating changes occurring in society create high demands on the education system. More importantly these changes place
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