Instructor Led Performance Training in United Arab Emirates

Strategic Logistics Planning and Management Discover the strong link between an organization logistics strategy and its competitive advantage. Understand the challenges of managing logistics and supply chains. Develop a customer-focused orientation in managing logistics. Identify the performance drivers of supply chains and their impact on responsiveness and efficiency. Outline the major network designs and match the best design with an  more...

Team Building Training, High Performance Teams Objectives: By the end of the dubai team building training program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Achieving Performance Excellence The Balanced Scorecard By the end of the program, participants will be able to: Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of a  more...

Advanced Level Supervisory Skills By the end of the program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team.  more...

Coaching and Counseling for Peak Performance Skills By the end of the program, participants will be able to: Define coaching, counseling and mentoring and describe the differences between these three critical people management skills. Decide when to use coaching and/ or counseling in work-related situations. Coach and/ or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help  more...

Successful Planning Organizing and Control - Management By the end of the program, participants will be able to: Apply the critical managerial and supervisory functions of planning, organizing and control. Use the planning cycle for effective results. Link the strategic plan to departmental action plans and schedules. Plan and schedule departmental projects. Manage the plan with performance measurement.  more...

Key Managerial Skills for New Managers and Supervisors - Management ...s. Learn how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI) Empower employees through delegation. Understand how to successfully deal with difficult people and resolve conflicts. Build and manage winning teams. Learn the Dos and Donts of managing meetings. Manage self, time, and stress in a restless work environment.  more...

Psychology of Peak Performance - Management By the end of the program, participants will be able to: Get an inside look at Personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Use the powers of positive and  more...

Team Building Training Dubai High Performance Teams Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Human Resources Management - Advanced Training By the end of the program, participants will be able to: Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training & Development through the use of Key Performance Indicators.  more...

Certified HR Manager - HR Management By the end of the program, participants will be able to: Define human resources and list its main functions and responsibilities. Align the HR function with organizational strategy. Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and relevant key performance  more...

Maintenance Planning Scheduling and Safety Control By the end of the program, participants will be able to: Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key  more...

Retail Management - Sales and Marketing By the end of the program, participants will be able to: Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop successful sales plans to grow store profitability. Ensure a positive shopping experience. Use proper merchandising and promotional strategies to improve sales performance and customer loyalty.  more...

Advanced Purchasing and Cost Saving Techniques - Dubai By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.  more...

Cost Management Fundamentals and Techniques - Dubai By the end of the program, participants will be able to: Learn the importance of analyzing and managing costs. Understand Activity-Based Management ABM. Appreciate the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management.  more...

Managing and Coordinating Training Proactively - Dubai and Beirut By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance  more...

Human Resources Management - Riyadh, Dubai, Kuala Lumpur By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of training and development and how T & D works from identification of training needs to evaluation of training. Learn the roles  more...

HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi By the end of the program, participants will be able to: Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources. List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits,  more...

High Performance Teams - Dubai Riyadh By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities  more...

Certified Purchasing Professional - Dubai By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Advanced Compensation Management - Dubai Kuala Lumpur By the end of the program, participants will be able to: Understand the value of performance based reward systems as a business tool and a motivator of employees. Evaluate the uses and benefits of short and long term incentives. Match compensation systems and organization culture. Stay up to date with trends in compensation.  more...

Implementing and Managing a Customer Complaints System - Dubai By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Understand the flow of customer feedback in an organization. Learn to use customer feedback to enhance the organization a a s performance. Learn to develop an effective customer feedback system.  more...

Competency-Based Human Resources Management - Kuala Lumpur Dubai By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. Apply  more...

Advanced Warehouse Management Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Develop a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Develop a good understanding of some advanced concepts in warehousing;  more...

Inventory Planning and Stock Control - Materials Management Plan and control stock successfully and cost effectively using proven techniques of inventory management. Forecast demand and control lead time. Classify, count and reduce inventory. Reduce inventory investment and surplus. Use the right key performance indicators (KPIs) for the measurement and evaluation of the inventory department.  more...

Advanced Recruitment and Selection Skills - Human Resources Management ...wer needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function. Design assessment centers for use in the selection of candidates. Conduct interviews using job profiles and competency models. Produce an interview report which accurately describes the outcome of an interview. Learn the basics of employment offers, induction and  more...

Materials and Supply Chain Management - Materials Management Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right key performance indicators (KPIs) for the measurement and  more...

Certified Job Evaluation Professional - Human Resources Management Master the basic principles of job evaluation. Understand and evaluate jobs using the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems.  more...

Designing a Performance Based Rewards System - HR Management Determine the right kind of performance based rewards system for their organization, including identifying and assessing the merits of the various rewards options. Design the system including all related documentation. Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations.  more...

Performance Management - Human Resources Management ...performance management definitions, aims and developments. Learn how to use tangible and intangible measures of performance. Learn how to set business based objectives including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using competencies and the various rewards  more...

Talent Management Training and Development Identify and understand the building blocks of talent management. Learn how to set up a talent management system. Understand the linkages that exist between organization excellence and effective people management. Learn how to identify, keep, develop and promote their best people. Learn how to coach, train and develop superkeepers. Understand how to integrate compensation with talent  more...

Certified Maintenance Planner - Maintenance and Safety Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Learn how to effectively work with others. Develop  more...

Corporate Governance Transparency and Accountability - Finance and Accounting Demystify the fundamental significance of corporate governance. Understand corporate governance structures and risk management policies. Learn the moral and policy considerations underpinning stakeholders, board of directors, auditors, senior management and directors. Put into operations new strategies to improve their corporate performance. Learn and apply corporate governance best practices.  more...

Materials Management Development Program - Materials Management Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers  more...

Certified Purchasing Professional - Materials Management Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

The Balanced Scorecard Achieving Performance Excellence - Strategy and Planning By the end of the program, participants will be able to: Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of  more...

Competency-Based Human Resources Management - Human Resources Management By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the  more...

Managing and Coordinating Training Proactively - Training and Development By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance.  more...

High Performance Teams - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Human Resources Management Explain the main functions in Human Resources and the role of each. Know the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Understand the cycle of Training and Development and how T&D works from identification of training needs to evaluation of training. Outline the roles and responsibilities of Human Resources in designing and  more...

Cost Management Strategies for Business Decisions - Finance and Accounting By the end of the program, participants will be able to: Discover the importance of analyzing and managing costs. Understand Activity-Based Costing - ABC and Activity Based Management - ABM. Realize the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management.  more...

Advanced Supervisory Skills - Leadership and Management By the end of the program, participants will be able to: Understand supervisory roles and related competencies. Grasp the importance of setting goals and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower others. Energize and inspire their team for a better performance. Use coaching techniques to manage performance of others. Identify  more...

Advanced Human Resources Management - Human Resources Management By the end of the program, participants will be able to: List the main cycles in Human Resources and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and  more...

Coaching and Counseling for Peak Performance - Leadership and Management By the end of the program, participants will be able to: Define coaching, counseling and mentoring and describe the differences between these three critical people management skills. Decide when to use coaching and/ or counseling in work-related situations. Coach and/ or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates  more...

Materials and Supply Chain Management Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right key performance indicators (KPIs) for the measurement and  more...

Performance Management Setting and Measuring Objectives By the end of the program, participants will be able to: Explain performance management - definitions, aims and developments. Use tangible and intangible measures of performance. Set business based objectives - including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using  more...

Strategic Thinking and Planning - Strategic Thinking and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...

Implementing and Managing a Customer Complaints System - Customer Service By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...

Advanced Purchasing and Cost Saving Techniques - Materials Management By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.  more...

Advanced Warehouse Management - Materials Management By the end of the program, participants will be able to: Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some  more...

Certified HR Manager - Human Resources Management By the end of the program, participants will be able to: Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators  more...

Key Managerial Skills for New Managers and Supervisors - Leadership and Management By the end of the program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Understand how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI). Empower employees through delegation. Deal successfully with difficult  more...

Maximizing Your Talent and Managing Performance - Leadership and Management By the end of the program, participants will be able to: Define the nature of great performance. Understand the role of intelligence and memory in high achievement. Rethink work and life principles. Realize the role of passion in performance. Perform greater with less stress through better focus. Know how to simply create better habits  more...

Strategic Thinking and Planning - Strategy and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...

The Highly Productive and Effective Administrator - Administration and Secretarial By the end of the program, participants will be able to: Define and understand the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Enhance their thinking skills to facilitate turning problems into opportunities. Build excellent relationship with people at all levels. Organize  more...

Human Resources Management - Human Resources Management By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Know the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Understand the cycle of Training and Development and how T&D works from identification of training needs to evaluation of training. Outline the roles  more...

Evaluating and Rating Suppliers - Materials Management By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or bid list. Design scientific surveys to measure the performance of suppliers.  more...

Designing a Performance-Based Rewards System - Human Resources Management ...participants will be able to: Determine the right kind of performance based rewards system for their organization. Identify and assess the merits of the various rewards options. Design the system including all related documentation. Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations. Lead discussions on the nature and mix of  more...

Essential Skills for Performance Excellence - Leadership and Management By the end of the program, participants will be able to: Get an inside look at personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Apply the powers of positive and  more...

Measuring Human Capital The Use of KPIs for Measuring Effectiveness of HR - Human Resources Management ...cipants will be able to: Define measures, metrics and Key Performance Indicators (KPIs) and the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Define and calculate the main formulae for  more...

Maintenance Planning Scheduling and Control - Maintenance and Safety By the end of the program, participants will be able to: Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key  more...

Performance Management Setting and Measuring Objectives - Human Resources Management By the end of the program, participants will be able to: Explain performance management - definitions, aims and developments. Use tangible and intangible measures of performance. Set business based objectives - including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using  more...

Advanced Compensation Management - Human Resources Management By the end of the program, participants will be able to: Know the linkage between compensation and business success. Match compensation systems to organization culture. Understand the importance of performance based rewards to the Total Rewards concept. Discover the future of compensation in the region. Discuss the growing trends towards a work/ life balance.  more...

Process Management Mapping and Improvement - Quality and Productivity By the end of the program, participants will be able to: Understand process definitions and importance of processes in their organizations. Examine elements of a business process. Do process assessments for core, support and linkage processes. Analyze, simplify and improve processes. Create process maps and measure performance.  more...

Accounts Receivable And Credit Policies Management Define the function of Accounts Receivable and its role in organizations. Run the Accounts Receivable process more efficiently. Apply tools and techniques to effectively monitor AR performance. Develop effective credit policies that meet companya ™s objectives.  more...

Competency-Based Human Resources Management Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the main steps involved is assessing employee competence and the reliability of each step.  more...

Strategic Thinking and Planning Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an operating plan.  more...

Next Generation Excel For Business Applications Advanced Excel 2007 Note: This is a hands-on training program using Laptops/ Computers. For Dubai programs, Meirc will make laptops available; outside Dubai, participants are requested to carry their own laptops equipped with Microsoft Excel 2007. Leverage your Excel skills to new heights of business reporting expertise. Design the super business reporting model. Develop dynamic business dashboards to assist  more...

Advanced Supervisory Skills Understand supervisory roles and related competencies. Grasp the importance of setting goals and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower others. Energize and inspire their team for a better performance. Use coaching techniques to manage performance of others. Identify training needs in order to develop others.  more...

Strategic Human Resources Management List the main cycles in Human Resources and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and determine how each should be calculated. List the main types of  more...

The Highly Productive and Effective Administrator Define and understand the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Enhance their thinking skills to facilitate turning problems into opportunities. Build excellent relationships with people at all levels. Organize and plan for the best performance and utilization of  more...

The Balanced Scorecard Achieving Performance Excellence Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of Best-in-Class Benchmarking in their organization.  more...

Coaching and Counseling for Peak Performance Define coaching, counseling and mentoring and describe the differences between these three critical people management skills. Decide when to use coaching and/ or counseling in work-related situations. Coach and/ or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates meet or exceed work targets. Define mentoring, its main  more...

High Performance Teams Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Measuring Human Capital The Use of KPIs for Measuring Effectiveness of HR ...Performance Indicators (KPIs) and the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Define and calculate the main formulae for evaluating the financial contribution of HR to the  more...

Performance Management Explain performance management - definitions, aims and developments. Develop tangible and intangible measures of performance Establish business based objectives including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using competencies and the various rewards programs.  more...

Certified Sales Manager Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Practice effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales training for colleagues. Maximize the sales performance of their team.  more...

Inventory Planning and Stock Control Plan and control stock successfully and cost effectively using proven techniques of inventory management. Forecast demand and control lead time. Classify, count and reduce inventory. Reduce inventory investment and surplus. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the inventory department.  more...

Certified Purchasing Professional Realize the important organizational role of the purchasing department. Use the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Maintenance Planning Scheduling and Control Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and  more...

Certified Maintenance Planner Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Work effectively and productively with others.  more...

Managing and Coordinating Training Proactively Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approaches. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance. Evaluate the effectiveness of training.  more...

Certificate in Cost Management Discover the importance of analyzing and managing costs. Explore Activity-Based Costing - ABC and Activity Based Management - ABM. Realize the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management.  more...

Essential Skills for Performance Excellence Get an inside look at personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Apply the powers of positive and effective thinking. Get a grip on stress and its causes  more...

Organizational Health Surveys Assess their organizationa ™s corporate health, how to measure it and change it. Design, carry out and interpret organizational health surveys. Measure the impact of low morale on employee turnover. Define employee engagement and explain its impact on business performance. Change the level of employee engagement in order to improve business performance.  more...

Evaluating and Rating Suppliers Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or bid list. Design scientific surveys to measure the performance of suppliers.  more...

Advanced Recruitment and Selection Skills ...ality of job candidates. Use the right measures and key performance indicators to evaluate the effectiveness of recruitment efforts. Explain the various methods for assessing candidates and validity and reliability of each. Improve fairness and objectivity by utilizing standards and best practices throughout the various recruitment, interviewing and selection stages. Use the data  more...

Advanced Purchasing and Cost Saving Techniques Define the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.  more...

Certified HR Professional Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators (KPIs) and indexes. Prepare for the management of a  more...

Advanced Compensation and Benefits Link effective compensation management to continuing business success. Design and carry out compensation surveys. Match compensation systems to organization culture. Design a performance based reward system. Discover the future of compensation in the region. Discuss the growing global trend towards a work/ life balance.  more...

Retail Management Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop successful sales plans to grow store profitability. Ensure a positive shopping experience. Use proper merchandising and promotional strategies to improve sales performance and customer loyalty.  more...

Process Management Mapping and Improvement Understand process definitions and importance of processes in their organizations. Examine elements of a business process. Do process assessments for core, support and linkage processes. Analyze, simplify and improve processes. Create process maps and measure performance.  more...

Warehouse Costing Benchmarking and Activity Profiling Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some advanced concepts in warehousing; such as, cross  more...

Implementing and Managing a Customer Complaints System Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...

Speed Reading Training Dubai: Techniques for Highly Effective People 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material,  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Evaluating and Rating Suppliers ' This program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved  more...

Inventory Planning and Stock Control ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost  more...

Advanced Purchasing and Cost Saving Techniques ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using  more...

Materials Management Development Program ' This program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other.  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Inventory Planning and Stock Control ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost  more...

Materials and Supply Chain Management ' This program is designed for Those involved in any or all functions of materials management who are concerned with successfully providing acceptable customer or user service at a minimum cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock  more...

Certified Quality Management Professional ...management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and  more...

Total Quality Management TQM Toolbox for Continual Improvement ' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.  more...

Moving Ahead with Processes Mapping and Improvement ' This program is designed for Those individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives. This program is worth 25 NASBA CPE?s. Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How  more...

Implementing and Managing a Customer Complaints System This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s  more...

Chartered Financial Analyst CFA Level 1 Intensive Review This program is designed for Portfolio and treasury professionals, bankers, finance controllers, treasurers, chief financial officers and professionals interested in sitting for the CFA I exam. Prerequisites: background in finance. Level: update. This program is worth 25 NASBA CPE s.Prepare for the CFA I exam through this intensive training workshop.Enrich their knowledge of investment and skills  more...

Cost Management Strategies for Business Decisions This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based  more...

Corporate Governance Transparency and Accountability This program is designed for Directors, senior management, chief financial officers, chief operating officers, finance managers, board members, general managers, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management  more...

Advanced Human Resources Management This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Self Time and Stress Management This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

High Performance Teams This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...

Self Time and Stress Management This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

High Performance Teams This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...

Self Time and Stress Management This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...

Benchmarking for Optimum Organizational Performance Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...

Evaluating & Rating Suppliers Objectives: By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or "bid list". Design scientific surveys to measure the performance of suppliers.  more...

Certified Purchasing Professional Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Basics of Human Resources Management Objectives: By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation  more...

Materials & Supply Chain Management Objectives: By the end of the program, participants will be able to: Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the  more...

Moving Ahead with Process Mapping & Auditing Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...

Advanced Leadership & People Management - Dubai This program offers opportunity for senior-level managers to acquire expert insights, explore leadership & people management concepts, and examine actionable strategies for building the kind of leadership and people manager to enable employees to deliver their optimum performance. This Advanced Leadership & People Management program also aims to provide participants with the ideas, frameworks, and  more...

mindXCEL Set Direction Take Action Goals/ directions/ outcomes are the beginning of change, they are the ones that get you out of the dumps and they are the ones that will XCEL you to wherever you want to go. Goals/ directions/ outcomes are vital in life to achieve the things we want to achieve. Knowing what you want and need is the key to any success in any area! After all, the brain needs direction, so we want to make sure  more...

ART of the Coach Art of the Coach is a 1-day training program that introduces participants to the coaching conversational model that is at the core of the Results Coaching Systemsa ™ method of coaching. This goal of this program is to provide a map and specific skills that participants can use to move any conversation from the point of being stuck or challenged, to insight and then motivated action.  more...

Intensive Coach Training ... useful tools for improving other peoplea s thinking and performance. Benefits for participants attending this program: a Learn to facilitate ongoing positive change a Experiential training with practical coaching skills that can be used immediately a A proven coaching structure for unlocking peoplea s potential a Skills for having tough conversations a  more...