Instructor Led Performance Management Training

Supervisory Skills Workshop Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance  more...

Human Resource Management Human resouce management is a vital function in every company and this concise course spans its broad scope. Important concepts and their application will be discussed along with the relevant laws dealing with employment. Organizational development will also be tackled along with talent and career management of employees to maximize your manpower resource.  more...

Project Management in Action Managing World Bank Projects ...esonation Demonstrate their grasp of the fundamentals of performance management Illustrate how they might resolve interpersonal problems among team members. Indicate how they will help team members to channel their energies into task performance, establishing realistic goals Develop effective communication strategies that might be applied to team settings, minimising technical language  more...

Evaluating the Performance of Industrial Investments ...mentation with Balanced Score Card - Assessing Business Performance Management and Measurement Effectiveness - Using Finance as Custodians of Integrated Management Frameworks - Assessing Business Performance through Balanced Scorecard and Business Integration - Examining Re-engineering or Radical Restructuring of the Finance Function - Examining and Communicating Shareholder Value -  more...

Human Resource Management HRM in the Oil and Gas Industry ...ent within the oil and gas industry Human Resource and Performance Management - Assessing the nature and causes of performance problems: - Performance Management in Oil and Gas Operation - Managing poor performance within the oil and gas industry - Managing absence within the oil and gas industry - Dealing with harassment within the oil and gas industry - The effective  more...

Managerial Facilitation of Value-Added Customer Service Excellence Course CONTENTS, CONCEPTS AND ISSUES: 1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY - Benchmarking And Good Practice In Customer Care - Balanced Scorecard - Internal & External Factors Influencing Client Behaviour - Client Motivation - Responsibility Of The Service Provider And Manufacturer - Value Of Front-Line  more...

Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach ... impact on employee retention B. 4. Human Resource and Performance Management Assessing the nature and causes of performance problems: - Managing poor performance - Managing absence - Dealing with harassment - The effective management of retirement, redundancy, dismissal and voluntary turnover. - Evaluating the mechanisms available for preventing or alleviating poor  more...

Human ResourceTraining and Development Management ...nd the impact on employee retention. Human Resource and Performance Management a Assessing the nature and causes of performance problems: a Managing poor performance a Managing absence a Dealing with harassment a The effective management of retirement, redundancy, dismissal and voluntary turnover. a Evaluating the mechanisms available for preventing or alleviating poor  more...

Managing Individual Performance ...Performance Management OBJECTIVES: - Locate performance management in an appropriate context - Discuss the factors that are associated with poor performance - Exhibit their ability to take appropriate measures to improve individual and team performance - Establish and monitor targets - Determine the resources necessary to enhance individual and team performance - Determine  more...

Team Dynamics Team Leadership ...ation - Demonstrate their grasp of the fundamentals of performance management - Illustrate how they might resolve interpersonal problems among team members. - Indicate how they will help team members to channel their energies into task performance, establishing realistic goals - Develop effective communication strategies that might be applied to team settings, minimising technical  more...

Modern Quality Systems and ISO 9000 ...standards parameter - Determine the relationship between performance management and quality improvement in public sector organisations - Explain how ISO certification might be achieved - Exhibit an understanding of the marketing opportunity that ISO certification represents - Demonstrate their ability to undertake operation and production planning - Exhibit an understanding of Perfect  more...

ISO 9000 Quality Systems ...standards parameter - Determine the relationship between performance management and quality improvement in public sector organisations - Explain how ISO certification might be achieved - Exhibit an understanding of the marketing opportunity that ISO certification represents - Suggest the steps that should be taken in preparation for ISO certification assessment - Explain the progress that  more...

Advanced Project Management ...uity Theory: Recognising Inequity - Goal-Setting Theory: Performance Management Application - Expectancy Theory: What does Valence holds for project management targets? - Improving Project Sustainability Through an Equitable Reward System - Reinforcement Theories: - Reinforcement Theory - Motivation & Contingency Theory: Accounting for Situational Variables - Is Performance Related Pay  more...

MSc Human Resource Training and Development Management ...will be able to: - Locate performance appraisal within performance management structure - Determine the objectives of performance appraisal - Illustrate the organisational individual and subsystems benefits of performance appraisal - Explain at least three appraisals systems - Evaluate the effective ness of individual appraisal systems - Conduct an appraisal interview -  more...

Introduction to Subsea Inspection Maintenance Repair 8th -10th December 2010 This Three Day course will give an introduction to subsea Inspection, Maintenance and Repair (IMR) as it is practiced in the offshore oil and gas industry. It will include IMR fundamentals, planning and implementation. The course attendees will learn the importance of * Subsea structural, pipeline and export system purpose and general layouts. * Subsea threats, including mechanical, marine and  more...

Statements of Work and Specifications (SOW) ...views the functions of the statement of work, its link to performance management, and the benefits realized by a specific and well-crafted document. Guidelines are given for writing a good statement of work and examples provided to illustrate the do s and don ts. The program also discusses how to handle changes to SOW s to adapt to the evolving needs of the organization. We will focus on  more...

Train the Trainers ...e bridges between skills building, core competencies, and performance management. Continuous learning implies that traininga ™s mission is not to only close gaps but also to grow organizational capacity by preparing employees for emerging challenges. Todaya ™s trainers (and everyone is a trainer today at some point) inevitably operate in environments that present new challenges and  more...

Performance Evaluations of Employees ...performance management driving business results? Even with a recession, the talent war rages on. Good people who embody your culture and give you their discretionary effort are hard to find and often hard to keep. Join us for this must-attend seminar and get surefire techniques for overcoming challenges surrounding performance monitoring and coaching. Solve your toughest problems regarding  more...

Enterprise Architecture for Managers ...ploying a framework that addresses business architecture, performance management, organizational structure, and process architecture. This two-day seminar explores EA and the move within organizations to adopt a rigorous process for describing the current and future states of an enterprisea ™s maturity as well as mapping out the steps necessary to move the organization forward. This  more...

Performance Management Performance management is a style of management designed to improve the performance levels of employees by creating and implementing performance management plans and through coaching and feedback. You can get a complete list of other Business Skills classes at http://www.wintrac.com/courses/business.asp  more...

Parallel Sysplex - Setup and Operation This course provides the introduction to the necessary tasks to define, setup, and establish a parallel sysplex environment. Topics covered will include defining policies, commands necessary for controlling the environment and performance management of CF structures. You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp  more...

z-OS Parallel Sysplex - Managing Performance This course examines the performance issues that occur when using a parallel sysplex. Processor architecture and the impact of various configurations will be presented. The Coupling Facility, which forms the basis of IBM's unique method for high-speed data-sharing across all systems, is discussed at length and in significant detail. The course begins with an introduction to performance management  more...

Advanced Performance Management WLM Sysplex and USS The course will concentrate on the taking an integrated approach to performance management by addressing the z/ OS e-business perspective. Elements to be explored will focus on Workload Manager functions, the parallel sysplex, and UNIX system services and how each can be monitored and managed for optimum performance You can get a complete list of other Mainframe classes at  more...

z-OS Performance and Tuning ...performance management for systems programmers and performance analysts. Specific topics will focus on the basics of performance management, resources components that are affected, and the workload manager definitions that will be used to assign resources according to priorities. In addition, exercises related to problem diagnosis and tuning adjustments will be used to illustrate the effects of  more...

Enterprise Architecture Bootcamp Using technology to solve an immediate, pressing problem is relatively easy. Designing and implementing a robust architecture that serves the immediate needs to the enterprise and is consistent with the long-term strategic vision of the organization is a bit more difficult. Enterprise Architecture (EA) is the practice of applying a comprehensive and rigorous method for describing, defining,  more...

Performance Management Second Edition New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You also want to develop talent within your team by employing  more...

Solaris 10 Systems Administration Performance Management ...Performance Management course introduces participants to performance management principles, monitoring utilities / tools, and analysis for the Solaris 10 Operating Environment. The course includes a review of Solaris subsystems, along with the utilities provided to monitor system efficiency including sar and the *stat family of tools. This revision also presents tools new to Solaris 10,  more...

Red Hat Enterprise Linux Systems Administration Networking and Security Operations This course will teach the commands and methods needed to setup and manage advanced networking, security, and performance management on a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system. You can get a complete list of other linux classes at  more...